Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 7701 Main Street, Houston, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
-
5'x5'Online only price$ 28/mo
Small 5'x5'- ground floor
- inside unit, swing door
- locker
$ 28 /mo $ 40Best Price Label+ one-time $29 admin fee
-
5'x5'Online only price$ 28/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- locker
$ 28 /mo $ 40Best Price Label+ one-time $29 admin fee
-
5'x5'Online only price$ 46/mo
Small 5'x5'- ground floor
- inside unit, swing door
$ 46 /mo $ 60Best Price Label+ one-time $29 admin fee
-
5'x10'Online only price$ 49/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 49 /mo $ 98Best Price Label+ one-time $29 admin fee
-
5'x10'Online only price$ 50/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 50 /mo $ 100Best Price Label+ one-time $29 admin fee
-
5'x10'Online only price$ 50/mo
Small 5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 50 /mo $ 100Best Price Label+ one-time $29 admin fee
-
5'x5'Online only price$ 53/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 53 /mo $ 70Best Price Label+ one-time $29 admin fee2 units left! -
5'x10'Online only price$ 54/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 54 /mo $ 108Best Price Label+ one-time $29 admin fee
-
7.5'x10'Online only price$ 56/mo
Medium 7.5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 56 /mo $ 112Best Price Label+ one-time $29 admin fee
-
7.5'x10'Online only price$ 57/mo
Medium 7.5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 57 /mo $ 114Best Price Label+ one-time $29 admin fee
-
8'x10'Online only price$ 57/mo
Medium 8'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 57 /mo $ 114Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 58/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 58 /mo $ 116Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 59/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 59 /mo $ 118Best Price Label+ one-time $29 admin fee
-
8'x10'Online only price$ 59/mo
Medium 8'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 59 /mo $ 118Best Price Label+ one-time $29 admin fee
-
5'x10'Online only price$ 59/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 59 /mo $ 118Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 59/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 59 /mo $ 118Best Price Label+ one-time $29 admin fee
-
10'x15'Online only price$ 61/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 61 /mo $ 122Best Price Label+ one-time $29 admin fee
-
10'x12.5'Online only price$ 62/mo
Medium 10'x12.5'- elevator access
- climate controlled
- inside unit, rollup door
$ 62 /mo $ 124Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 63/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 63 /mo $ 126Best Price Label+ one-time $29 admin fee
-
10'x12.5'Online only price$ 63/mo
Medium 10'x12.5'- ground floor
- outside unit, rollup door
- drive up access
$ 63 /mo $ 126Best Price Label+ one-time $29 admin fee
-
5'x5'Online only price$ 65/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 65 /mo $ 85Best Price Label+ one-time $29 admin fee
-
7.5'x10'Online only price$ 68/mo
Medium 7.5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 68 /mo $ 136Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 73/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 73 /mo $ 146Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 73/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 73 /mo $ 146Best Price Label+ one-time $29 admin fee
-
10'x12.5'Online only price$ 73/mo
Medium 10'x12.5'- ground floor
- climate controlled
- inside unit, swing door
$ 73 /mo $ 146Best Price Label+ one-time $29 admin fee
-
10'x15'Online only price$ 76/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 76 /mo $ 152Best Price Label+ one-time $29 admin fee
-
10'x13'Online only price$ 86/mo
Large 10'x13'- ground floor
- climate controlled
- inside unit, rollup door
$ 86 /mo $ 172Best Price Label+ one-time $29 admin fee
-
10'x15'Online only price$ 99/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 99 /mo $ 198Best Price Label+ one-time $29 admin fee
-
10'x20'Online only price$ 102/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 102 /mo $ 204Best Price Label+ one-time $29 admin fee
-
10'x20'Online only price$ 103/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 103 /mo $ 206Best Price Label+ one-time $29 admin fee
-
10'x30'Online only price$ 221/mo
Large 10'x30'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 221 /mo $ 287Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Houston
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Southwest Houston Storage Units Near Rice University
This Public Storage in Houston is located on the southeast corner of the intersection of Main Street and Braeswood Boulevard just north of Highway 90A.
From small to large, this location features a wide range of storage unit sizes, with indoor storage units accessible from an interior hallway, as well as outdoor drive-up units. Some units feature a climate-controlled option, and a property manager lives on site for expedited customer service needs.
Campus life for the Owls at Rice University or the Cougars at Houston University getting a little tight on space? Just 2 miles from Rice and 5 miles from UH, a 5x5 or 10x10 unit at this facility is the perfect place to store a few extra boxes to open things up a bit.
Surrounded by the Houston Museum District, as well as the Medical Center, NRG Stadium and University Place neighborhoods, this is a great location for local families going through a remodel to store the entire contents of their home in one convenient place, thanks to a 10x30 unit.
If it's just a few small items that need a place to go, check out the individual storage lockers for short-term or long-term rental.
After a busy day loading and unloading, throw on some walking shoes and go meet the 6,000 different animals who call the world famous Houston Zoo home, just a few miles up Main Street.
With easy access from 90A, Loop 610, Highway 288 or Interstate 69, this Public Storage is a convenient location ready to meet the growing self storage needs of the southwest Houston community.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 552)
Very pleasant associates to assist my mom and I.
They lure you in with good prices and then increase your rental rate after 6 months. They increased the price of one of my units by $100 and another $100 a few month later. They suck!!!
AMBER WAS AMAZINGLY HELPFUL. Great job on an expeditious check-in..I appreciate your help.
Had a small issue with the unit I was assigned and the staff were very helpful with transferring me to a new unit. The property is very clean and well kept.
Jordon in the office is super nice and always helpful whenever I need assistance. I’ve never had any problems at this location and will definitely continue leasing here.
Great service and fast getting started with my storage unit
Thank you Amber and Jordan for all of the help with the information and procedures of public storage. Both are very kind and helpful and made it simple to get the right information.
Front desk was very helpful awesome customer service!
Good service and friendly people.
Jordan is the best property I have ever worked with. This is a very professional property. 15+ plus at this facility.
Infant was great and perfect.... She was so patience
Great public storage place! Easy to find storage units and nice security with needing the pin going up the elevator.
Amber was a great help! She provided excellent and swift service, Jordan also stepped in and offered additional expertise!
They made this college transition smooth
Lady was very helpful.
Jordan was an amazing he deserves a raise and he was very fast and efficient and very understanding !
Heather was fabulous. She greeted me warmly
Amber did an exceptional job on helping me find it space and helping me with that I need!
Jordan! Really helped us and explained the ins and outs of how to maintain our public storage
David was great!
Latoiya is the absolute BEST!! Public Storage is so lucky to have her ❤️
Great Gabby was helpful and nice good place and experience
Latoiya has helped my father and I resolve our storage issues and I thank God she works here!!!
Rental process was easy. Prices are fair. Location is nice. Jordon was good to work with at the front desk
LaToiya and Jordon were awesome today with my dilemma, they took the time to explain coach and direct me to the best space for my needs.
Went to pay my friend bills the work help me at the last minute thanks for customer service
You got somebody living on your property She’s literally posting all over social media and the only way I found your store is because she accidentally posted your store code numbers.
I know it’s violation of the contract and not only that but that’s a safety violation that she’s allowing people to be able to get on and off the property after hours….
Y’all may wanna track her and check them cameras
Gate was open my lock was cut off I moved tf out same day avoid public Storage unit at all cost
BIG
Awesome service! Professional and polite staff!
Gabby was very helpful and I thank her
I rented a unit that wasn’t ready on the day I was supposed to move in. I called customer service and they said I had to wait until the next day as the storefront location was closed.
I called back again because I had all my things packed and ready to move in, I could not wait until the next day. The customer service rep stated they’ll do a same day move out. They returned my money for the lock but kept my money for the rental locker.
I would never use them again.
The girl at the desk Infeunte was really understanding and helped me. Thank you.
Gabby was great at helping me out from moving units. Would recommend!
My experience was great! The people were very helpful and friendly. Gabby really helped me a lot. She’s so very patient and understanding. We walked the property together to help me find my ideal storage unit. The units were so clean and ready to move in.
Brian the manager is hands on.
Thanks guys I really appreciate your kindness
Alexis was super helpful, professional and kind!
I want to take a moment to recognize Jordan for his exceptional professionalism and understanding during a particularly challenging time. From the outset, Jordan demonstrated genuine empathy while working to help me resolve the issue at hand. His efforts were thorough, and he went above and beyond by providing useful and actionable information that made a significant difference.
What stood out most was Jordan’s ability to remain respectful and considerate, even while upholding company policies. His calm demeanor and willingness to listen ensured that I felt heard and valued throughout the process.
Jordan exemplifies excellent customer service and a commitment to finding solutions, and I’m grateful for the way he handled my concerns. Thank you for making a difficult situation much easier to navigate!
Always a pleasure to work with Public Storage - Gabby is an excellent person and representative to work with!
Gabby was very kind and very helpful 😊 Thank you Gabby so much with all the help you gave me today
Gabby at Public Storage made our day. We were just recovering from homelessness, and had some expensive things in storage that we hoped not to lose. But I was way behind on payment and my things were almost up for auction. Gabby helped me first to find my unit, confirm that my things were still recoverable, and helped us get all our things back. And we’re continuing rental for a bit! Thankful for her.
Gabby was super helpful with my storage information today Thanks Gabby
Gabby was very helpful with the move in and was great ☺️
Gabby was very helpful and she helped get my rent lower. She was great.
After a bad start at this location a couple of years ago I had the pleasure of meeting Gaby, one of the new property managers and she was very sweet and helpful. She helped me get my monthly raye back down.
Gabby is very personable and greets people with a smile every time I come in. Great service!!!
Gabby is very nice and helpful.
Gabby and Rochell were great fast and sufficient. thank you they were great
Ms Latoya was very nice and friendly when it came to assisting on my day of moving. When I found out I needed to switch sizes she immediately assisted and reassured me the right size by walking me to a potential unit, making sure I was comfortable with the choice and adjusting my paperwork. Thanks again!
Gabby was great and very helpful thank you
Gabby was quick and helpful, showed me the best unit to store my items. Would recommend talking to the on site people!
alexis was a really big help!
the staff was super helpful
We haven't been on storage on over 10 years lost the key and everything. Gabby was amazing in assisting us to get everything taking care she did it with a smile and great guest satisfaction you all need more employees like her
The staff are very nice and friendly, by far the best experience I’ve had at public storage.
Yahaira was super nice . Move me into a bigger unit no problem
The BEST location in Houston!!! If you want great service and quality this the place for you. Yahaira is top notch!!! She’s friendly, helpful, and will take care of all your questions and concerns!!
Fast & Friendly service! Shoutout to Jordan for amazing customer service. He was patient and thorough.
Came to get stuff out out of unit and the first time I tried code to hallway it worked, so I went in and opened my unit. Once I stepped out to load stuff in my car, the keypad box said system offline so I couldn’t get back in no more. Called manager and he had no idea how to help me, didn’t even have a key to manually open it. Had to leave my storage unit wide open
Miguel was so helpful when it came to information can’t wait to move in great customer service !!!!!
Jordan is awesome. Very friendly and even helped me load a few items into my truck that were too heavy for me
This Location is very dirty with broken glass everywhere. No active security officers. On top of that, what’s the purpose on having the gate open until 9, if they are no carts to move your things on. The excuse is always “the carts are getting stolen “ WELL ORDER MORE!! With the rates that are being charged, the company can most definitely afford it. Just a big inconvenience to customers!
Jordan was a great help
Shakilah has very great customer service and was very patient with me!
Jordan and David were extremely helpful. They helped me set up another stage unit quickly when I ran out of space in my 1st one (happens when you move your whole life lol). Shakilah’s positive attitude helped pit a smile on my face during a rough day. Thank you to all three of them! Blessings in an unexpected place.
It was great experience!!! Very friendly staff.
First time shakilah is very helpful hands down to her customer services is everything a customer plus ask for If you’re in the area I highly recommend anyone to attend this location if getting the job done with a satisfied customer was a person that would be Ms. shakilah friendly,attentive,helpful,problem solver and book smart (not a lot of ppl know they’re job and duties) Ms. shakilah gets 10 ⭐️ from me
Ms. Shakilah is a wonderful person. She helped me a lot to select the storage that will perfectly meet my requirements.
Shakilah was awsome , Great customer service and Such a big help . Nice and clean location .
Moving sucks, this Public Storage location helped it to suck a lot less. I made a reservation online not entirely sure about the process and received a call 5 minutes later to confirm. Within the next 30 mins I made it to the office, checked out with a super affordable price, and was able to unload my car.
Shakilah truly exemplifies great customer service. She took the time to explain the cost breakdown and all the fees to me. I told her what items I had specifically and she helped me edit my storage size to one more appropriate for my needs.
I picked this location over the many others purely based on the 4.6 stars. This location is right off a main road and close to my job at the medical complex so it's so ideal. I'm able to open the gate, make changes, and see my upcoming payment all from the app. Can't speak on the elevators or accessing the inside units after hours, I selected an outdoor, drive-up unit. No complaints.
Shakilah was quick& & efficient. I had trouble w my payment at 1st she was still nice and professional.
Well Ms.Shakilah was very sweet and helpful every time I came there and the place was very clean.
Jordon and Shakilah are excellent employees, both helped me tremendously with all of my storage needs. This is a location I would absolutely use again in particular because of the customer service.
After clearing an Airbnb, I secured a space at this location. There are members inside during office hours with the doors locked. I requested assistance with unlocking the unit, the property manager said should would come back to open it but I’ve been here for over 2 hours waiting for someone to assist. I missed work time and several appointments waiting and I don’t live in Houston so coming back isn’t an option. They take unusually long to answer the phone. I called several times, customer service called the office as well there was no answer. If I could rate a -, I would
No one is ever working on site, the doors and elevators are routinely locked / malfunctioning, and no one answers the phone.
We’re pretty sure it’s a running scam to prevent people from moving out.
They are thieves!!!! Don't go here!
This location is convenient and staff are great they really helped me a lot
Renee has very good customer service and very nice
Thank you Renee for helping me out with public storage spaces. It was wonderful experience
This location was very easy and helpful. I had to change my reservation date with no problems. Mrs. Danielle Austin took all my info at move in day with no hassle. Best service ever!
Shavon here at this facility went above and beyond to make sure I was happy with the unit I was provided online.
Shavon Caldwell wa amazing she made this process quick and easy and was so nice to talk to.
Fast friendly customer service. By far the best experience with a storage facility. Kudos to the staff that helped me move in!!!
Shavon was a big help. Made this transition so much easier. I'll definitely be using them again
Surprising clean
Wonder how humid it gets during rains
I’ve had this storage since match and it’s the same thing every month. I set up autopay though my bank account. Every month it doesn’t work I get a $20 late fee and every month I set it back up. Now when I log on it tells me there is a glitch and auto pay isn’t working. Nice 👍
Christine was amazing! She answered all questions, and gave answers to questions I didn't think to ask but should have. She explained everything clearly and confirmed everything I asked and said. I can say that I left with a piece of mind and confident in my choice.
Very poor service. There has been no power for the last 6 months! Have to use my phone flashlight to see. Gate is always locked open and camera are always "breaking" and down. Unit was also broke into.... District Manager did nothing.
They were very helpful
🥰🥰🥰 omg omg the customer service was heavenly and the associate as beautiful as her customer service. Thanks Christina
Christine was very nice. And love the new update with the store
Staff here take the security of your personal belongings seriously. They're responsive and helpful, especially Christine who recently went above and beyond on my behalf. The facility is clean and safe. My experience has been positive.
Christine has great customer service I would recommend people to this public storage
Ms.Christina was a nice sweet lady that helped me….. Great customer service!
My experience at public storage was amazing. Christine Fuller was very helpful and nice she made my move inn very easy. She's a keeper 🙂
The story is clean it was a have upgrade in the building Mis.Christine was very helpful too it was a wonderful move in
My move was supposed to cost me 200 dollars and I ended up having to pay 365 cuz they sent me to the wrong building and I couldn't find anyone that worked there it took a hour to get help I feel like I should be reimbursed my money
Christine was very helpful nice I recommend her if you go up there
Misty was so polite, and helped me save some money.
No one was at the property for PS. The text confirmation lied and said we were in the first floor (we were on the 4th). Access didn’t work initially because we tried to access the first floor (per the text) but eventually got into the elevator, which is a pain because you have to enter your code and then quickly press the floor button in the elevator before it times out. We called and left a message for the manager who still, days later, hasn’t called us back. No employees and no one answers the phone? Public Store should revoke this location’s franchise license ASAP.
Kyria is amazing, she literally gave me a good deal and was working by herself while another employee was out sick, give her a raise because she deserves it!!
I'd give zero if I could. I wanted to rent a storage unit and started the process online. My day got hectic, so I just loaded up and headed over. The office door was locked, so I called the phone number and reached an offsite rep who informed me that someone *should* be there. Eventually I found one door unlocked and entered to find an employee who certainly saw me outside and ignored me. She was annoyed to be interrupted by her sweeping to rent me a storage unit and didn't have a key to get into the office. Is she safe in here?? I don't know. Maybe that's why she was so mad. She was completely rude and irritated to have to find the person with the key to rent a storage unit to me and the men who were also waiting.
I called Security Self-Storage on South Main, confirmed they had the size unit I needed, and headed right over. They're excellent and I got a unit, dropped my stuff off and went about my day in less than 30 minutes.
Who's fault is this? Easy to blame the rude young woman. Perhaps it is her. Or maybe the Public Storage franchise owner needs to hire more people and pay them enough to do all that is required to run their location. Two was not enough on a Friday afternoon around 2 pm. Also the floor was filthy. Yuck.
Mrs Kim was very helpful on help me with my storage payments
Natasha was vary and vary helpful and nice and knowledgeable at her and greet u with smile
FRAUD! My friend paid for 2 reservations here, they refunded only one, after calling in 2x yesterday and 2x today, they mute and stop talking after I call for a cancellation confirmation email.
FRAUD! They refused to refund my payment for a unit that does not exist.
FRAUD! Double charged and support hung up!
PAID TWICE, even for the upgrade the call rep made me do when the smaller ones were available, unit C3227 doesnt even exist! It stops at C3156! Now I call back they say it will take a few days to "PROCESS" and refuse to give me any email or text notifications on my request to cancel my move-in date. No wonder these units are all EMPTY!
There were two young ladies there that took my payment and they were very pleasant and helpful.
Place is garbage
Stealing $
Because you cannot access when needed
Elevator doesn't work
Only way upstairs is when they have the door side door propped open which isn't in the morning
Only after they arrive and they have it propped in the evening
The other way to the stairs the code given or app won't open the door..
If you call the Office the recording says to use the app for ACCESS
Yea 👌
What's so hard about having the elevator fixed when you ca$h in on _$$$$ Every day
What a waste
We should be REFUNDED or given a way lower rate
What is the scheduled date of this Elevator being fixed 🤬
The representative Ms Natasha was very helpful, patient enough to answer all our queries. Excellent service.
"Can't access the entire second floor when elevators are not working because only management can use the stairs"??? What kind of backwards unsafe Tom foolery is that!!!!!! If I can't get to my storage, why am I paying for the convenience I'm not being afforded?
Kim was really professional, i really felt welcome
kyria! Great Customer service! Was very helpful..I Felt very Welcoming! Thanks so much for your help!
Would give -1000 star if its an option.
Storage got break-in, lost 2 most valuable boxes (Clothes, Electronics).
Manager put back on an unlocked small black "lock" and pretend nothing happened.
Background:
We found storage got break-in because we went back to pick up something we needed. After we found out the storage got break-in, the manager told us "I was about to let you know."
This place is very insecure. Main gate occasionally got malfunction, the door of the storage building is always unlocked. The only protection they have is the lock on the inner door, which got broken by the theft.
Lot of blind spots of surveillance cameras. We counted there were about 16 cameras and none of them catched the action of this event. (We didn't check because the manager left and this is what he told us)
Avoid this storage, for your own belongings' safety.
(The cops for this area is not trustworthy too. The PD told us someone will be here and never shows up. After helplessly waited there for 1 hr, we called the PD again and they told us we need to drive to the PD and report it overthere, otherwise we may not get anyone come all night)
Natasha was very nice and explained the check in process throughly. She even walked me through the mobile app which made it super easy to access. Thank you!
Ok
A huge THANK YOU to Kyria, Jonay and Ms. Joie for their amazingly AWESOME assistance. I couldn't have chosen a better team and storage unit facility. THANK YOU ladies for your hard work. You have no idea how much your help means to me. The 3 of you are truly a blessing and God's blessings to you all.❤🙏🏽🌹#kyriajonayjoie #thatblackgirlmajic
My experience with public storage was great. I came in needing to move asap and Kyria was able to get a storage unit within 20 mins. She was polite and respectful and easy to do business with. I would definitely recommend her business with public storage to anyone that needs a unit fast and reliable. She definitely had me in and out very fast
Natasha Very professional great job she done
Fast good customer service outstanding Ms.kimm
Natasha was outstanding best of the best, give her a raise !!!!
First time renting a space here, as for now I would like to thank Natasha for great service. She has explained everything well to me and provided a great tour.
Thank you ms Kim an Elise
Ms. Natasha helped me very well and she also greeted me well as I enter the building
NATASHA PROVIDED OUTSTANDING SERVICE AND WAS VERY PROFESSIONAL.
Lashonna has the best humor and great customer service thank u so much
Lashonna was so sweet and helped me throughly with my entire transaction! She even saved me a few bucks thanks so much. Customer service was impeccable 💖
We have a really good experience moving all of the things into the storage space. The manager Natasha was incredibly helpful and patient with guiding us through the process. Would definitely recommend
This location is terrible. I waited over 2 hours for someone to arrive at this location to help me after I had driven 45 mins to get here. I had to call the corporate office who suggested I call another location and have someone else come over to assist. I went back the following day and again no one was in the office and no one answered the phone. There was no sign on the door saying they were out or when they would return. Ridiculous!!
Only had my unit 3 months before they increase my rent by 25% and didn't tell me until after they charged it. I've reached out to the message help center multiple times over several weeks and no one got back to me. The condition of the whole place is really bad. The unit door gets stuck, the ceiling and walls are falling apart, there's broken glass and trash on the floor of the hallways and there is never any carts for building A and B so I'm forced to carry boxes one by one up to the second floor and across the building to get to my unit. Don't come here to store your stuff.
Natasha was great. Helped me a lot.
Kyria Williams Is The Best She Gets The Job Done Even with Child She Is Amazing….
Ms. Natasha and Kyria were very professional and helpful. Thank you ladies!
Customer service was fantastic. Kyria and Natasha were so amazing and friendly. My boyfriend and I booked the wrong size storage unit and they were able to quickly and efficiently help us fix it with no problems. If I could give more than 5 stars I would. Will definitely be using again. Thank you Kyria and Natasha!
Service was amazing fast and quick, I had a lot of questions & kyria helped/answered most of them for me! Great place with friendly faces if you ever stop by ask for kyria because she helped me out completely ❣️
If you want kindness, great help, and patience this is the public storage for you. I am a very picky person who also was in a rush not listening to my family telling me to wait to get the storage. I did what I wanted anyways and got a storage unit and even started putting things in there for weeks before I needed to. Yesterday I stopped by to bring more things and realized my unit was too small. These ladies helped me weigh out my options that would be easier on me physically. I am pregnant I didn’t have to travel far to my new unit and I got a nice price. Thank you both Kyria and Natasha.
This location is very well organized and maintained. The manager on duty Ivy is always helpful and friendly.
My unit is damaged and NO one calls me back. Water leaked and damaged my personal property… the service request was open for 6 months for the roof to be fixed when I expressed my concern… no one fixed it…beware of the unit you rent!!!! The one star is a joke bc no one is ever even at the property
This place is trash. I have water damage in my unit that I asked to be checked on a maintenance request six months ago and now they won’t be even acknowledge phone calls to get this addressed. No one is ever at this unit and employees don’t even work have of the days so the office is empty. AVOID THIS PLACE!
The best
CSR, was great. Gave options vs my need. Unit was clean and just the size I needed. Easy access to unit.
The young lady that work on the inside Ms Kyria was very good. But the place is so secure that its uncomfortable for the customer, the doors to the front and the elevator doors they are closing too soon you guys need to give us enough time to get our stuff at least inside the building or inside the elevator, they both needs to stay open just for a minute or so longer so that we can get stuff together without having to use the code 50 million times. And I feel like as a paying customer you guys shut down at 9 that's to soon you should at least give us till 11:30 or 12 midnight!!
Beware of the online scam ran at this location. Your denied excess after purchasing unit then manager refused full refund