Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 3555 South Loop W, Houston, TX
Property Open
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
-
5'x7.5'Online only price$ 14/mo
Small 5'x7.5'- ground floor
- inside unit, swing door
$ 14 /mo $ 17Best Price Label+ one-time $29 admin fee
-
5'x12'Online only price$ 14/mo
Small 5'x12'- inside unit, swing door
$ 14 /mo $ 18Best Price Label+ one-time $29 admin fee
-
5'x8'Online only price$ 19/mo
Small 5'x8'- ground floor
- inside unit, swing door
$ 19 /mo $ 24Best Price Label+ one-time $29 admin fee
-
5'x10'Online only price$ 21/mo
Small 5'x10'- ground floor
- inside unit, swing door
$ 21 /mo $ 26Best Price Label+ one-time $29 admin fee
-
6'x12'Online only price$ 22/mo
Medium 6'x12'- inside unit, swing door
$ 22 /mo $ 28Best Price Label+ one-time $29 admin fee
-
8'x12'Online only price$ 29/mo
Medium 8'x12'- inside unit, swing door
$ 29 /mo $ 36Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 30/mo
Medium 10'x10'- ground floor
- inside unit, swing door
$ 30 /mo $ 38Best Price Label+ one-time $29 admin fee
-
6'x12'Online only price$ 32/mo
Medium 6'x12'- ground floor
- inside unit, swing door
$ 32 /mo $ 40Best Price Label+ one-time $29 admin fee
-
6'x12'Online only price$ 37/mo
Medium 6'x12'- ground floor
- inside unit, swing door
- locker
$ 37 /mo $ 46Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 38/mo
Medium 10'x10'- ground floor
- inside unit, swing door
- locker
$ 38 /mo $ 48Best Price Label+ one-time $29 admin fee
-
6'x12'Online only price$ 42/mo
Medium 6'x12'- elevator access
- climate controlled
- inside unit, swing door
$ 42 /mo $ 53Best Price Label+ one-time $29 admin fee
-
6'x12'Online only price$ 42/mo
Medium 6'x12'- ground floor
- outside unit, swing door
- drive up access
$ 42 /mo $ 53Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 44/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 44 /mo $ 55Best Price Label+ one-time $29 admin fee
-
10'x14'Online only price$ 72/mo
Large 10'x14'- ground floor
- outside unit, rollup door
- drive up access
$ 72 /mo $ 90Best Price Label+ one-time $29 admin fee
-
10'x15'Online only price$ 76/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 76 /mo $ 95Best Price Label+ one-time $29 admin fee
-
10'x30'Online only price$ 153/moLarge 10'x30'- outside unit, rollup door
- enclosed
- drive up access
- boat or vehicle
$ 153 /mo $ 191Best Price Label+ one-time $29 admin fee1 unit left! -
10'x36'Online only price$ 184/mo
Large 10'x36'- outside unit, rollup door
- enclosed
- drive up access
- boat or vehicle
$ 184 /mo $ 230Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Houston
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Southwest Houston Self Storage On Loop 610 Near Highway 90A
This Public Storage in Southwest Houston is located on the south side of Loop 610 between Stella Link Road and Buffalo Speedway. It offers cheap self storage units to the South Main, Willow Meadows-Willowbend area and surrounding communities.
The location features indoor storage units with interior hallway access, as well as outdoor storage units with drive-up access. Some units come with a climate-controlled option and a property manager lives on site for additional customer service needs.
If tailgating before Houston Texans games at nearby NRG Stadium is on the menu, a 5x10 unit is a great spot to keep chairs, grills and other gameday essentials within reach of the stadium.
Companies on both sides of I-610 can declutter the workspace and get back to business with the help of a 10x10 or 10x15 unit to store extra office equipment and furniture, and families throughout the area – including neighboring Westbury, Meyerland and Braeswood – can pack everything away in a 10x30 unit during a major home remodel project.
Easily accessible from Interstate 610, Highway 90A and Highway 288, it's a convenient location from any part of the Southwest Houston community.
This Public Storage is committed to providing affordable self storage units in a wide range of sizes to meet all of the community's storage needs.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 899)
Amazing customer service went above and beyond Susan helped me so much !! 10/10 experience easy move thank you so much !!!!!
It was a last minute rental and Robert and Susie were great. The setup was easy fast and courteous. Thank you Susie and Robert
Susie was fast and to the point
Susie is amazing & truly the best! 10/10 would recommend.
Gracias Suzie!!!
Came by early this morning seen a new face here at this location property is clean and Amanda was very patient and and great help , thank you!
Susie in the office is everything perfect. Easy to talk to and knows her stuff. Never had an issue from this facility or the staff. If a need should arise again, I will be back.
Alexis was great and wonderful was very helpful and show me my unit.
Alexis was very helpful and highly recommended renting here
Ms Alexis was amazing at helping us get our new storage unit !! VERY HELPFUL
Alexis and Suzie go above and beyond to make their customers happy.
Susie and Alexis are very sweet and very helpful highly recommend
alexis and susie are amazingggggg they were very friendly helping me find the perfect unit!! highly recommend
Alexis and susie were super helpful highly recommended customer service was amazing!!!
Ales and Susie thanks I'll be coming back!!
Rented one of their biggest unit for my business. Service is top notch. Never had a problem. This property and managers always give 5 star service.
Public storage has earned my trust and property manager suzi and alexis were very helpful
If you want answers to your questions, Alexis and suzie are the right person to ask. They helped with all my questions with the smile and patience. They do very good job cleaning my unit no problems at all. 100% recommend
The worst place in Houston you can possibly store your belongings. Get this, I had my belongings there for about 2 months. Then they had some sort of “door upgrade project” which meant they’d be replacing all the doors. So they break everyone’s locks and claim security is there overseeing the project. I come back and all my valuables are not there. With the broken lock on the floor.. so I’m like okay who was watching , who took my stuff. I file a claim because I thought it would be smart to get the $15 insurance which is a scam. They tell me the insurance department is not apart of them and that I need to call someone else. They end up denying my claim because “there wasn’t any forced entry”. So a broken lock on the floor is not evidence? The workers their stole my valuables , over 5k worth of things gone: then since I refused to pay they held the rest of the things as ransom and auctioned it off or probably just finished the job their dang selves. Worst place ever, literally ruined my motivation and traction I built for years. DO NOT bring your money to this business. I’ve tried calling both departments back and forth for months, they say “yes we will call you back” hada hada hada. I still haven’t got justice. Do Not Do Not leave anything here. Unless it’s trash because they’ll take your valuables and leave the “junk”. Then say “wEll iDK wHAt HapPEN” while trying “to help”. Wish I could rate them no stars.
Alexis was extremely friendly and was very helpful and suzie had a beautiful smile and was very helpful on explaining the process 10/10 customer service highly recommend
Susie and Alexis are the best thank you ladies!!!
Showed me around everywhere. She was very patient and informative!
Alexis was awesome and very helpful, she is great!!!
Came in to Public Storage and had a wonderful wonderful, wonderful experience. Everyone here is very polite very nice and really tried to help me out and I’m grateful for that if you need a storage come to Public Storage it’s the best.
My 1stt time renting storage facility and I can say with certainty that all little problems arising in the process were handled very professionally and timely by the site Mgr, Ms Susie. What a well informed and smart manager for her assigned property. She knows everything about the property. What an asset for P.S.
THANKS to her and her staff.
Paul
Thank you Susie
Thank you Suzie for your help today and yesterday. Sincerely, ElbertLawson
Ms.Alexis and Ms. Susi or so awesome very helpful very pleasant!!!
Susie was amazing from the start she communicates well she goes to Gives the absolute best customer service every single time I encountered her she is more than just a job. Well done the world needs more people like Susie thank you for being you always taking your time with me and being patient with me and every aspect of Customer Service.
Susie was awesome!! Thank you.
Thank you very helpful I moved out due the rent raises I couldn't condense but I appreciate Susie for trying !
Susie & Alexis were amazing helping me with my new unit. Very thorough & seamless process with additional savings thank you!
Susie was great nice and help me out a lot it is a good place to go
Excelente servicio...
Sucie
Had a great experience Alexis made it super easy on answering all questions to getting a storage unit. Super friendly and helpful great customer service.
Ms. Alexis is really great and helpful
Never had a experience like this anywhere else,girls working here are amazing especially Alexis helped alot in every question i asked and set me up with everything. Public storage is really making their way through great customer service.
Had a amazing experience. Alexis at this place was really helpful and knowledgeable. She helped out from signing up to all the way till i get my unit keys in my hand. Superb customer service
I had the best experience at this location .First of it is my first time ever renting a storage and I was super nervous and really didn’t know what to do but the manager Susie was super helpful and welcoming . I really enjoyed my visit . I Love her outgoing attitude, That’s a star employee!
Alexis and Susie were very helpful and sweet highly recommended this place love it here.
Alexis was so helpful . She made everything so simple and needs to be promoted for sure !!!
Susie was great I rented a unit and customer care gave me a space in Virginia!!!!! She reassures me I'm at the right location . Thank you for all your help today !!!
Was greeted and assisted by Susie today let's give her 10 stars she deserves it !!!!!. Susie has been above4 and beyond before we ever met face to face. In having spoken to her and her assistant, I've gotten nothing but excellent customer service. The service Susie gives is nothing short of 5 star service, and made to feel as if I've known her for years. Her courteous attitude towards her service has always been professional. Her attitude towards her work and customers speaks volumes as to her integrity and compassion. She's not asking for 5 star reviews, she's putting in the work to get those 5 stars.. The importance of her customers, having the very best of an excellent experience with her Pulbic Storage location, goes with saying it. She really cares about her customers as a person, while always keeping it professional at the same time.
Susie and Alexis was very helpful today I’m really happy they was working today and was able to help me
Excellent service from Susie. Very convenient move in and move out
Susie was a big help and very sweet highly Recommend Storing here .💗
I was fortunate enough to work with Ray at the facility on 3555 South Loop W in Houston. He carefully explained the process for using my storage space and walked me to the unit. He has been professional and personable every time I interacted with him. Public Storage is fortunate to have Ray!
Great Service with Susie Terrell
Alexis and Susie had great customer service
Service was so professional, really great.
Great service ,Mrs Rey had a great personality!
She was very helpful and on point with every question I asked
Amazing customer service! Susie and Alexis were very friendly and helpful.. Susie showed us several units and got us in and out! The entire process was smooth and I highly recommend this location!! 🫶
Susie and Alexis were very helpful and nice recommed this place
Gracias Susie
Thank you Susie,Ray and Alexis were very helpful I had no clue what I was doing and left very satisfied.
Great Service from Alexis, Susie & Ray!
Thank you all!!!
Ten
Alexis and Susie had good customer service, professional and helpful.
Alexis and Susie are amazing
Great customer service
Alexis was very sweet and helpful, a very professional experience!
Sweet thanks Susie and Alexis always appreciate going above and beyond .
Alexis and Susie were very helpful here!
Alexis and Susie have been amazing with helping us move into this facility. And every time I'm in here moving things around, they're driving around checking on everything. Surprising for a Public Storage to be this great...
Alexis was very helpful and sweet very professional!!!
Always helpful courtesy
Courteous very helpful
Alexus and Susie was a great help.
Thank you Susie you're the sweetest !!!
Happy New Year 🎉!!¡
Thank you Suzie Q
Definitely 5 star service Suzie and Sharieke are so amazing wonderful service. I'm am honored to be a part of this company. Thank you so much for the wonderful service God bless.
Sherika is Public Storage’s best employee. After meeting me briefly and only one time, she recognized me and called me by name. She helped me in an extremely difficult situation and was very pleasant to work with. My stuff was on a massive trailer on the freeway heading to her store and she had a spot ready for me and the door open when I arrived. I thought my stuff was doomed to be on the side of the highway but Sherika acted fast. Absolutely amazing, the way she anticipates her customers’ needs. The process to get a unit was smooth and she made sure I understood the details of the contract. I am pleased with my stuff being at this location as the staff are all pleasant and adaptive as showcased by Sherika.
Susy was very helpful! and the service was wonderful have never had any problems
Excellent service, with quality assurance and professional support!!! I’m very grateful for their service.
Great location Susie and Alexis were awsome!
Stuff thrown out for $36.00 over 30 days before an auction date and 30 days less before breaking my locks and throwing away my items while i was hospitalized medical cards and while I have a mother who had to be hospitalized for heart issues first time situation no this company isnt it at all qhile i was in the hospital and on an emergency trip i was paying and contacting them without hearing anything back the manager i spoke to i can not say was of any help pictures coming soon
THIS COMPANY HAS THROWN MY ITEMS AWAY FOR $36.00, 30 DAYS BEFORE AUCTION DATE AND RECEIVED THE PAYMENT. WILL BE POSTING PICTURES OF PAYMENTS.... This property has thrown my personal items away without no legal actions in which wach state has rental laws i purchased a storage unit to store my personal belongings everyday clothing since i was relocating from another state (MICHIGAN) I tried reaching out to inform the company i had a family emergency i ended up in the hospital the day after i stored my belongings i also had to fly back to Michigan because my mom ended up with heart emergency issues which left her hospitalized almost a month and still has me here with her I've been paying even paid a few cent over towards the next month to end up with my medical cards birth certificates and all thrown away as well as my school computer in which i attend online. This is NOT A COMPANY NOR LOCATION I RECOMMEND i have a storage for two years in michigan i pay for with way more items and pay 200$ a month...
It's our first time to get a public storage and Alexis was so helpful, informative and very patient to all our questions about storage rentals...Public Storage at 3555 south loop is very lucky to have a very well employee like Alexis!!!!! Definitely will recommned this Public Storage to friends and look for Alexis. Thumbs Up for you Alexis!!!!
Susie and Alexis are amazing! They made my move-out of the storage smooth and easy. Although there were some minor setbacks with the gate codes, they were apologetic and very helpful to me! I had a few past interactions with Susie when the other tenant's wall caved in on my belongings and when a locksmith changed my lock due to mistaken my storage for someone else's. Both incidents were stressful for me, but Susie was always sympathetic and found solutions that were of no-cost to me. The only reason I moved out is because the rent is constantly increasing and my 1 storage cost almost the same as my mortgage. Both ladies will be missed but are greatly appreciated!
Customer service here was great! Susie and Alexis guided me through the whole process step by step. They were very professional, kind, and informative. I highly recommend this location to anyone. Thank you, Ladies, for your hard work and professionalism!
Everyone was so professional
Awesome job and excellent help from Susie and Chyneen I would recommend this spot for anyone
Thank you Susie for all your help
This place was awesome great staff very nice people and very informative thank you Mattie and Susie!!
Thsnk you Susie!!!!!
My experience with this facility definitely went better than expected Susie, Mattie, Alexis, & slim were very helpful and completely went out of there way to accommodate my needs!!! Very grateful
The manager Susie is awesome. Someone at this facility took my backpack that was in my unit because I had to give them a key to my unit. had something of value in it to me. They want me to get a police report to file a claim. The item was not of huge monetary value but it meant something to me, I think that is a lot to go through just for them to reimburse me the money for the cost of the item. Obviously they don't believe me or they just don't want to be held responsible and pay the reimbursement.
Susie , Mattie and Alexis great job ladies !!!!
Very helpful!!!!!
Thank you Susie , Mattie and Amrel!!!!!!!!
Ladies excellent above and beyond we set up the Ps app and Susie was very patient and nice she runs this property like a G!!!!!¡
Thanks Susie and Mattie I needed help and you ladies are the best!!!!!
I greatly enjoyed the service provided to me by Susie. She went above and beyond and tried to find the best option for my family. She even discussed many additional perks that I could receive with the use of the insurance and other tools. Also, the boxes that we bought from her location were very nice and at a reasonable price.
Great customer service!!! 10/10 recommended for your storage needs!!
Great experience! Susie, Alexis, and Chandice, were super helpful and very professional and went beyond their ways to keep me being a decade customer.
Alexis was very helpful and knowledgeable with all my needs. Customer service great.
Great service from Alexis and Susie they were both able to help me and answered all my concerns and question highly recommend
Alexis and Susie very nice people and very helpful highly recommend this storage
Thank you Susie and Alexis !!!!!!
Suzy and Terrance were really helpful
Terrance and Alexis were very helpful
Alexis and Susie were awesome! I recommend this location for your next storage arrangements!
Terrence customer service is phenomenal
Hello thank you for helping me out. Susie you are such a wonderful helpful young lady and we really do appreciate your business. Your customer Renaldo and Keith
Ms Susie and Alexis was such good help with app access and account setup. They both are always smiling and joyful
Alexis & Susie are the most helpful people I’ve ever encountered while working with public storage. Keep it up guys!
Susie and Alexis were so helpful with securing my storage unit. They help me get in and out quickly with no problems!
Alexis was thorough and provided great customer service
Suzie and Gabby were very helpful. Suzie helped me with my rental and she was very knowledgeable.
Very negative experience with my rental. Was overcharged and paid for 2 units when I only moved into 1, no help from customer service and denied refund while being very rudely treated and disregarded as a customer. Will never use Public Storage again!! Watch out for the deception if you choose to rent there!! Susie as well as the others I dealt with could care less about customer satisfaction and/or concerns with the hard money they spent for their needs.👎👎
Heather helped me out and is the best. Great custumer service
Gabby did an excellent job at helping me lease one of your units today,and I greatly appreciate everyone at that location. Also they upgraded me to a larger unit because the one I chose was not big enough and they saved the day again, thank you very much ladies
ALEXIS WAS GGREAT AND VERY HELPFUL
Gabby was awesome help me out the way I want it see even help me out with the other storages to compare and sees the best. Thank you.
Gabby helped with great customer service. She made sure the unit was ready and perfect for what I was looking for.
Needed a storage unit rather quickly. Called public storage and was given a reservation number and address near to our location. Upon arrival, we were greeted by Heather, Gabby, and Yahaira. They were extremely friendy, knowledgeable and provided exceptional customer service. They Patiently answered all our questions. Not one time did we feel rushed or pushed to rent a unit. After showing us a couple of their available spaces, we decided that location wasn't for us. Only because, we needed an even larger available storage unit. They had no problem looking online to find something else for us. They found another public storage had exactly what we were looking for. The price was great. It was even closer to our location. Will definately rent again from you guys. THANKS again TEAM PS, You rock!
Thank you so much I was in & out thanks to gabby, heather, Alexis . 🙂
Heather was a great help, quick easy assistance would recommend for easy storage
Thank you so much Alexis for your help with me and my family storage space. Thank you for being patient and knowledgeable
Infant and Heather were absolutely amazing when I came in to rent out a unit. They walked me to the unit, showed me it, and brought me back to help inside the office. Thank you!
Nice quick and easy
Susie was great she helped me out on her off day
Thanks to Public Storage Team Member Mr. ROBERT .
Really appreciated all the help and human oriented Customer Services. You are a Angel.
God bless you always.
I sincerely recommend this storage for all of your storage needs.
Really good customer services the Public Store team and Ms. Susie they are the best of the best. I highly recommend this storage for all of your storage needs.
Susie was very professional and knowledgeable. She had an answer for each of my questions. The unit was well maintained for its age.
A Lady Named Susie Is s The Best Worker I've ever been interacted with she deserves a raise she helped me over and beyond her abilities to get me into my storage she's a angel from God thank u so much Ms. Susie
Bien servicio gracias Susie !!!
Suzie team were helpful for the time i was using fheir space in December, now moving my stuff and canceling was easy thank you.
Received prompt and precise service. Susie was a great help. Would definitely use this location again.
I had a great experience with the agent at the S. Main location. She was very pleasant to work with and was very knowledgeable about products and service. I can’t recall her name , but if you need storage, please go and see her. (I forgot her name)
Bridget provided great customer service. She walked us through the whole process of obtaining a storage unit. She was also very clear of any information that we needed to know. Only thing that we aren’t happy about is the hours of access. I think 5pm on weekends is too early to be closing which is why we are giving this location 4/5 stars.
Just got my space at this location and Susie is nothing short of Amazing. She walked me through out the whole process (which was overwhelming for me at first)and for that reason I Thank you !
🤙🏾
I just recently finished renting a space at Public Storage 3555 South Loop West. Suzy the property manager was so helpful from move in to move out. If I ever had an issue she was always available and willing to help. Look no further you have found your storage space!!
I would highly recommend finding a storage unit at a different location. This facility is so rundown, the gates are routinely no longer working and they have a staff member named SUSIE with the absolute worst attitude and lack of customer service skills I’ve ever encountered.
There are so many other storage units to choose from around Houston… Don’t choose this one.
Smooth and easy process all thanks to Susie! Great help and guidance. She made the process so seamless and had an answer for every question! Thanks Susie!!
Susie awesome service thanks SUSIE Q 😁😁😁🤣🤣🤣
Great customer service !!!!!! Thanks for all your help SUSIE Q!!!
Susie & Bridgette help me out I’m really happy with my unit.
The manager there on the property was very helpful. She immediately.
Was attentive to my needs and services. She accommodated me Very quickly and the entire process was stress free within minutes without any hassle. Very pleasant to talk to.
Thanks for al the help and lee pío the good work Susie!!!!!!
Excellent service from Susie thank you for all your help!!!!!
Suzie is dope! She went and put my lock on when I forget to lock it up… multiple times! Mad I moved cuz this was super convenient. Thanks!
Excellent service with Susie. Will definitely recommend.
Hours here suck
Muchas gracias Susie bien servicio !!!!!!!!!
Susie and charlencia where great help at your south loop location excellent staff
Susie and charlencia are amazing!! Very helpful and respectful. Keep up the good job ladies
Susie and Charlencia best service thank you ladies!!!!!!
the Spanish Lady made the experience a nightmare was evicted for lortering while remodelers lay napping on the ground. didn't know that organizing what is stored there would have me removed.
she could use an attitude adjustment. a two suspension in my day would have gotten that ball rolling. The older lady was more then helpful she was human a courtesy to my visit.
does anybody else think so?
Thank you Susie needed help with a unit was showed around the property one of the CLEANEST PROPERTIES in the area!!!!¡!!!¡!
Great service I’ve been here storing here for over a year always greeted with a smile thank you for the perfect customer service SUSIE!!!!!!!!!
Thank you for all your help Susie I no longer need
storage but will visit again!!!!
Great service had the pleasure of meeting Susie today set up with the Ps app and some boxes that thanks!!!!!!!!
Susie and Donna is great for the company they give great customer service enjoy my time hear
Hey Ms.Susie customer service and she do her job 100%
Great service! Susie was very helpful and quick to respond!
I was in a desperate need and I was so relieved when I arrived
Susie greeted me with a smile and such hospitality!!
She calmed me down, made great suggestions and even offered me insurance to protect my property.
People as nice and helpful as Susie are rare treasures!!
Thanks Susie needed to make a payment needed help setting up my public storage thanks for all the help!!!!!!!!!
Location nearby was closed but was greeted with the best service thanks Susie !!¡
Susie was amazing with helping me Thankyou so much Susie!!!
I just wanted to start off by saying that the service is amazing and awesome the manager there is very knowledgeable talented and very helpful plus reliable and respectful I love it and I will definitely tell people about that public storage 💯🙏 and young lady that was helping me was Susie
Needed some packing supplies perfect service was greeted with a warm smile thanks Susie for the help !!!!!
Thank you ms. Susie you were extremely helpful & made my move in really easy !
The property is clean and well organized and Susie did a phenomenal job on assisting me with finding the best unit.
Shavon Cadwell did a great job with her customer service with helping find the correct storage that would suit me
Susie was Awesome!! Excellent service I definitely recommend this location
Gracias Susie muy bien servicio que se hablar dos idiomas ¡!!!!!
I loved the service I got when I came in to rent a 5x10 earlier in the spring. It’s a very clean property and Susie was very informative when I was moving out. My moving experience has been a process but Susie has made it all worth while and I’m very blessed with the service she provided.
Did not visit
Worst location public storage has to offer the most unprofessional people I’ve ever encountered and they will refuse to give you any type of name when you ask for reference. I’ve had my storage unit for over a year now not only is the property run down but every time I call I’m greeted like there’s an issue with calling & asking questions about my unit. I haven’t been in Texas since I first got the storage so like anyone else questions need to be asked and all communication should be welcomed if I pay my money to utilize the space. I’m just sick of people acting like their job is a burden when you’re a customer. So if you are looking for good customer service you WILL NOT GET IT HERE!!!!!
Bad customer service I went in and spoke with Susie she had the worst attitude. The property was filthy. it’s rats and bugs everywhere. She did not help me with anything just wasted our time. DO NOT RENT AT THIS PUBLIC STORAGE
Being renting here for a while.
Not a great service. They increase rent without notification. Hours of operation are not convenient.
We are a 501c3 nonprofit tax exempt organization which isn’t recognized by Public Storage. Our storage fee started at $100 two years ago and now it’s $190. I asked to be considered for price reduction, as the on-site manager suggested to me, but never received a follow up on my request. I under inflation but this is by far ridiculous. Nice doing business with you.
I loved the customer service from Susie! she was very helpful while I was paying my storage. The office was clean and nice, thanks.
i went in today to rent out a new storage, an employee named susie was really helpful she explained everything i needed to know and answered all my questions. I am thankful for the great customer service! 😁
LOVED the help I got from this location ! Any questions or concerns I had we answered by this lady named Susie! Thank you so much and will be using this location from now on ! And will be letting others know on how kind and helpful susie gonzales was and will be recommending her ❤️
Was having trouble with the app so I called the location and Susie helped me figure out how to properly log into my account and reset my password!!🌟
Needed help figuring out what size unit would be best suitable for my belongings and Susie was a great help and gave me efficiency and grace. The office was clean and I was even offered a tour to see the unit of my liking.
Looking for the perfect storage place is exhausting 😑 well this young lady Susie, made it so much easier great customer service and pointed me the right direction. Thank you❣️❣️❣️❣️
This property has under gone a night a day transformation in the past few years has been unkept . I had the opportunity to meet Susie stopped by this location recently. Very nice I was greeted with a smile once I walked in the door did view the property huge difference .I have visited before and looked completely different even office is very clean organized . I didn’t need storage yet but will definitely recommend this location thanks Susie!
Great service!.
Kovada was very helpful and polite and helped me get the storage I needed in a time of manner even though it was last minute
Great staff Kovada was very helpful showed my around. I’m definitely recommending them to everyone I know
Great experience overall!!
solve my needs within the matter of minutes.
Very helpful when I was in a time of needing to move at the last minute
Kovada was great help today. She has a lot of patience and was able to solve my needs within the matter of minutes.
Kovada was super kind and helpful. She showed us around a bunch of units and helped us make the best choice for our situation. Amazing customer service from her!
Kovada was excellent help with finding exactly what I needed her co-workers T & Susette was also very friendly and offer help as well way to go Hope you guys keep up the job work
Paid my bill last month and the website glitched, taking out twice the amount due. I was promised a refund within 2 days, and it's been well over 3 weeks, and still nothing. No one seems to care, and I've had to adjust my moving plans because of this. Not to mention that my rent has all but doubled in the past year for reasons unexplained. I've never missed a payment, and I pay on time every month. I'd give them a zero rating if I could.
My husband and I were in need of a storage. Walked right in and received THE best customer service from Susie! I highly recommend this location. She will make sure you get what you need and have you leaving with a smile on your face!
Came in to get something out of storage for a function. New update to storage units. Susie was very helpful in explaining update and providing access to storage to get what I needed. My daughter ended up getting a unit here as well. Excellent service.
Susie gave great efficient service
Tierra was great help today. She has a lot of patience and was able to solve my needs within the matter of minutes.
I needed assistance with getting a storage, and let me just say, TIERRA GREEN was the absolute BEST! Such a Sweet Respectful Helpful person!! If i could give 10 stars, i would!! Thankk youu!!
Tierra Green was very helpful and she was very detailed and giving me what I needed I got a good understanding from her she told me everything I needed she actually made my day cuz I was sad and not knowing where I was going to go put my things
Kovada was Grand Help with pleasant attitude Susie was kind as well Job Well Done to the team that works this location
Customer service was beyond excellent and Susie was very professional.....she was very patient and extremely helpful with assisting me.....in my personal opinion I truly believes she deserves a raise
Susie was very helpful and made everything quick and easy.
Excellent service and very outgoing employees
Kovada and Susie are great with customer service and helping us get settled in Thank you Guys
Susie was super kind and helpful. She showed us around a bunch of units and helped us make the best choice for our situation. Amazing customer service from her!
Susie helped us out and set us up with the best possible storage space very quickly!
Susie was a helpful worker. She explained every detail of the rental process. Thanks Susie.
Was looking to rent a space was welcomed by Susie very warm and welcoming sweet and lovely. The rental was quick she explained the rental even helped us get the Public storage app thank you company needs more employees like you Susie Q!!
Great customer service.... Susie was a breathe of fresh air
Kovada gave excellent service will recommend you stop by and meet Lovada she'll care of your needs with care
Staff here does not live on site so hours are more compressed but they are really good at their jobs and they work to please their clients. Make a reservation and they will contact you and they stay in touch before and after your get your unit. Susie is the best to help me.
Gracias Susie y Tierra muy bien servicio buen trabajador Susie gracias!!!!¡
Susie was everything!! Made my experience easy she even walked to my unit to assist me with my lock . Customer service unmatched!!
This public storage location made my experience quick, easy, and affordable. My customer service representative Kovada was such a great help and I would recommend this location to others.
The property manager at this location was awesome (Ms Susie). She was very understanding. Help me to seek out the most affordable rate for my storage. She went the extra mile. Awesome customer service! 5star!!
Very respectable,nice,professional women in the front office! Took care of me and made sure everything was clean before move in!
I’ve had the best experience here! Susie was beyond helpful and knowledgeable. This location has all of my respect!
Susie is awesome! Great service
Cesar was great
Susie muy amable bien profesional 🙂 gracias por su ayuda!!!!!!!!!!
Susie was absolutely amazing and super sweet and helpful. Unfortunately, management no longer allows them to post a sign up when they are out of office or out to
Lunch, requiring you to call corporate to see if someone is actually there. If I had known she was simply out to lunch I would have had no problem waiting for her to come back.
Susie wa very handy and helpful
Susie Doll and Melony were awesome there customer service was amazing.
Thanks ladies!!!
These people (district manager and corporat) lied when they promised to refund my money for a storage never used... horrible place!
I have been meaning for about a week to leave this review, but between preparing to move and the holidays it has continually slipped my mind. However, I was assisted by Susie upon my experience with this location. Sweetest lady ever, very detailed, friendly, knowledgeable and overall so very helpful. She toured me around the complex to have a visual look at the storage sizing, gave her personal best opinions and was just very warm and welcoming. Definitely the best experience I’ve had in a long time. Some people can be very grumpy and mean and make the moving process even more stressful than it already is, but she definitely deserved 100 stars if it was possible to do so. Keep being great and your honest sweet self. It doesn’t go unnoticed. Please give her a raise, she really deserves it!
Nasty stirages no lights holes in wall no restrooms and on freeway so not so safe
Susie was awesome! She greeted me as I came in. She called me to confirm my reservation. She showed me the space before renting. I couldn't have asked for a better experience. Believe me customer service is very important 👌
Susie and Melony were extremely helpful in assisting me move someone else’s storage unit out. Susie got me verified to do so and communicated thoroughly during the two day process. Highly recommend this location!
So disappointed with the service at this location. Very unprofessional.
I paid online in advance for a storage with a move-in date of the 28th. I ended up not needing it, so I moved out on the same day, took my payment off recurring payments and called to inform Public Storage that I didn’t need the space and would like a refund. I was fine with the $29 non-refundable administrative fee even though I and the computer programming technically did the administrative work. I was told it would be a couple days.
Six days later, I get an email saying I had just moved out and I was being refunded for the lock only.
Of course I called and Public Storage took care of everything, but this location will never get my service again.
All the same time as my Bussince
Excellent service
TEN TIME 100 . SUSSIE AND SAMANTHA GREAT ATTITUDES PROS ETC. AND BEYOND... AND A HECK OF A LOT BETTER THAN THAT NOW WHOEVER DON'T LIKE IT KISS MY HEE HEE HEE.
Susie very helpful professional and great and she did everything I expect her to do a bomb above and beyond expectation
Pretty nice so far and the staff was very helpful and navigating everything
Susie was very helpful, incredible keep it up guys
Susie is a great help! She really knows what she’s doing. I recommend this location to everyone! When you come to this location ask for Susie :) I was berry pleases keep up the good work. Thank you!!
susie was very helpful i needed to transfer to a bigger space once i entered the building she greeted me with a hello and a smile . she helped me by giving me a cart with wheels because i’m injured at the moment and needed assistance. Thank you susie !
Won an auction online before i got to the location I spoke with Susie on the phone she had everything ready. Once i arrived to the location she walked me over the the unit and explained the process very quick and easy appreciate your help!!!!
This particular Public Storage location looks like the oldest prison that I ever saw on television it's hot it's nasty and sweaty it's it's unbelievably offensive the storage rooms look like a prison go and check it out also there are no working restrooms so after you packing everything with your family or your friends you have nowhere to even use the bathroom or wash your hands front desk staff don't even know what's going on they have no idea when they'll be able to use a working restroom again either check it out if you must#you know I keep you posted
Melony was most helpful finding everything I would need for my move thank you so much for all your help you are amazing
Kinda pricey but you understand that it's the best location! 👌
I really appreciate Melanie’s help this morning. I was drained from moving this weekend and she was patient, clear and considerate with me. Even after I asked her the same question 5 times! I really like the customer experience provided to me today and also the fact that you can use gate access from your phone is super convenient. I will definitely be renting here again! Thank you!
This is a wast of money and a big scam ... I started off paying 77 dollars now a pay over 100 for a smaller storage
The conditions of this property is horrific. For the past few months, the dumpster stayed full with trash all around it, the property is unkept, there is only one person for the entire property who appeared unavailable and incapable of addressing the power outage on my storage unit. Last month, the gate was broken and the area by my unit reeked of urine.
Corporate office need to walk through this eye soar and see how it is managed. Truly ask why you are charging and increasing in the price of these dark and unkept units.
There are other Public Storage nearby that are in much better condition, offer better customer service and is well lit and safe.