Katherine was extremely helpful. She was very knowledgeable and provided excellent customer service!
Still miss Tim but Katherine was sweet and helpful when finding a unit for my brother that was within his space and money budget and close to an entrance on the ground floor which is easier on his health. Much appreciated.
Tim is the best Public Storage employee ever. Knowledgable and kind and has some great jokes.
Tim was very helpful and kind, really great customer service.
Tim Graham does a great job as property manager at the Public Storage location on North Braeswood. He is very personable and is always responsive when there is anything we need. The facility is clean and well maintained.
Tim Graham property manager was very personable, super professional, and dutiful.
It was refreshing to get great service while trying to make a decision between two different size units.
Tim understands customer service, and his care and attention is second to none!
I would definitely recommend people stop by iStorage for their storage needs. Thank you Tim, and thank you iStorage
Second year at this storage, Tim’s customer service is still going strong!!
Very professional making things happen great communication!!
Thank you Public Storage!!
Tim was a big help with getting settled into our space! Thank you!
Tim was absolutely exceptional and so helpful!!! I was hesitant with booking online but Tim took me on a tour and he reassured me. I’m so glad I followed through. Thank you!!!
Tim gave the best tour ever. Could not ask for anything better.
Tim is a great property manager
Amazing service! Friendly! Tim is extremely accommodating and helpful! I’ve had this storage unit for years and now I’m upgrading in the same location. Wouldn’t go anywhere else.
Tim is extraordinary. He is resourceful and helpful!
The site is very clean and well maintained
Tim gives the best customer service and is always very friendly. Anytime I need assistance with my unit or paying my rent he is always there to help. He’s the best! He continues to provide the best service year after year!
It was a very easy rental process and straightforward access to get moved in. Tim also helped me figure out how to transport my mattress after realizing it wouldn’t fit in my truck. Very grateful for the whole process!
Our experience with Public Storage (previous iStorage) on N Braeswood has been exceptional. The property outside and inside is always very clean and well maintained. Tim (manager) was very helpful with assisting me to renew our rental space with a reduced monthly rent so i didnt have to move all my things to new space. Tim was very informative and explained everything thoroughly. I appreciate the time he took when I came into the office while i was on the property to address my need. I highly recommend this PS location—and ask for Tim with any questions!
Tim was very helpful kind and efficient in helping me rent a unit. The office was clean and orderly as well.
Mr. Tim had nice customer service he also was very helpful with serving us we really appreciate him too the highest God bless
Nice and friendly service
Facility is well maintained
Tim is exceptional! He is so helpful, thorough, and efficient in meeting our storage needs!
Manager Tim Graham is always very helpful. I appreciate his assistance in complying with iStorage procedures. Update, just met with Tim who helped with changes to join Public Storage.
Tim is an outstanding manager. Thanks!!!
Tim Graham is a great property manager. Always attentive and very helpful! Exceptional service! Highly recommend! Tim works hard to make sure his customers are happy and satisfied! Getting great service from any company these days is a premium. Tim meets all that and more!
Tim is very helpful! We appreciate his patience and knowledge. Always greeting us with a warm welcome. Nice and clean storage.
Nice, clean storage. Tim was very helpful and provided an awesome customer service experience.
Great service and location
Fabulous place! Tim Graham is exceptional and helpful. Highly recommend!
I’m convinced the manager here is either an ex-Navy SEAL or a retired superhero hiding in plain sight. I asked a routine question about gate hours and he gave me a full threat-assessment briefing, demonstrated three different cylinder lock defense techniques, and swept the first floor for dust like it was a foreign wiretap. If civilization collapses, I’m not heading to a bunker… I’m moving to Public Storage under this man’s watchful eye. Fort Knox has nothing on this place.
Tim hook me up great service
The property manager, Tim, was extremely helpful and thorough. I felt like he answered questions even before I even thought of them!
I have used several storage companies over the years and I have to say that Tim Graham is the best property manager that I have ever dealt with. Recently Public Storage has taken over , but I will be a loyal customer as long as Tim is here.
Great service! Tim did an amazing job helping me out and had outstanding customer service! Very knowledgeable and highly recommend. He truly went above and beyond to really value and help the customer!
Manager Tim is fantastic! He's always very helpful, polite, and willing to make your time at I storage a pleasant experience. We've been customers for over ten years, and Tim never disappoints. We're very pleased with the facility in general and manager Tim in particular.
Best run storage facility in the Braeswood area. We have been renting our storage units here since they opened. It’s easy to get in and out, the elevators always work (unlike some of the other storage places around here, according to the NextDoor app). It’s always clean inside and out. My wife likes that it’s well lit. The property manager is named Tim. He’s wonderful; very helpful, friendly and knowledgeable. If you are looking for a place to store your stuff.. go see Tim!
Tim is the best and truly helps out
The manager of this storage facility is very helpful and even put a temporary lock on our unit for us to protect our belongings over night when we did not have our own lock. I highly recommend!!!
Extremely easy online rental process, and easy to navigate facility.
Great customer service. Got me in and out quick too. Thanks so much!
Wonderful storage to help de-personalize our home! We appreciate Tim Graham’s professionalism and efficiency!!
Tim was very helpful in explaining everything about renting a new unit at braeswood location. I highly recommend this storage facility!!
Very professional, great service, clean facilities. Highly recommend
I just really what to thank Tim great great guy I showed up 30 minutes early before opening time to the office to receive my auction storage unit he was helpful enough to open for me and get me on my way asap he made it quick and easy for me thank you Tim am very happy with this place
can’t say enough great things about Mr. Tim! He was professional, knowledgeable, and went above and beyond to provide outstanding service. He took the time to answer all of my questions, explained everything clearly, and made sure the job was done right. His attention to detail, honesty, and commitment to quality truly set him apart.
If you’re looking for someone who is reliable, experienced, and genuinely cares about his customers, I highly recommend Mr. Tim. It was an excellent experience from start to finish, and I wouldn’t hesitate to work with him again. Thank you, Mr. Tim, for the exceptional service!
Great customer service and good prices.
Tim was extremely helpful is clearly very diligent in his attention to detail. His customer service was what sold us to choose this place.
Tim is such a great property manager. I drove up early and saw him actively inspecting the property. Which is always nice to see since this means he keeps is clean. Then he was pleasant to work with and answered all of my questions.
Thanks for all you do Tim!!
Mr. Tim Graham has been extremely helpful as we've been working to move to a different sized storage unit. Have also been using iStorage for a good while before this with no issues.
This acknowledgement is long overdue! I have been working with Tim G at the Houston Braeswood location for several years. He is truly excellent. He knows his stuff! He addresses any issues or concerns right away and thoughtfully. He has answers for any questions that might arise. He has integrity and is trustworthy. If I contact him, I know he will take care of whatever need may have arisen. As well, he is reasonable and will meet you half way, if it is realistically possible! Simply put, he’s a really “good guy”! I-storage is fortunate to have him as an employee! He fulfils his work responsibilities far above most storage managers I have worked with over the years! Thanks Tim!
Tim is amazing!!. I needed a storage unit for a few things before I move from one place to another. Tim runs a tight ship. Everything is by the book and I felt safe knowing that Tim is in charge keeping an eye on an amazing facility. If you need storage space in the pinch or long-term, Tim is your contact. This location is the best.
Tim Graham was quite helpful with my first unit and doubly so when I got a second, ensuring that they were on the same floor and that the sizes would suit my needs. I was certain that I left a previous review, but it seems I neglected to post it. A+
Tim was great. Answered all
My questions and helped picking out boxes and packing materials. Great experience
Tim is great and very accommodating to all my questions. 10/10 would recommend this facility.
Clean and organized facility, great help from in house staff Tim.
Wonderful and convenient experience! Tim Graham was especially nice. I’ve had many storage experiences that were complicated or obviously just finding ways to take money from you, but iStorage has been very good to me.
Tim has been amazing to work with. The storage facility is clean and easy to access. Would definitely recommend anyone to this space.
Good communication, good price, efficient and organized company. I have just set up my account and now I’ll see how the storage goes but I suspect it will go well base on my experience so far.
Rented the storage today and the manager, Tim was very helpful. Process seems to be very easy
⭐⭐⭐⭐⭐
I had a great and wonderful experience with Tim Graham. He was professional, knowledgeable, and genuinely cared about providing excellent service. Tim took the time to answer all of my questions, kept me informed throughout the process, and made everything smooth and stress-free. His attention to detail and commitment to customer satisfaction really stood out. I highly recommend Tim Graham to anyone looking for someone trustworthy, reliable, and easy to work with. Thanks again for the outstanding experience!
Tim did a great job showing us available units and going over the contract, operating hours, and procedures. We ended up getting a unit and are very happy with the whole process. Tim was very professional and we appreciate the extra effort he made for us.
Great storage facility! The property is always clean, secure, and well-maintained. The staff is friendly, professional, and very helpful
Easy move-in experience and great customer service! Will update at the end of my stay:)
Appreciate all the help at Istorage. Tim is a great manager. He really cares about the property and is very user friendly! TY
Istorage was great. Tim was wonderful and very helpful. TY!!!!
Amazing place and stuff
Tim is so nice and generous
Wonderful storage service
Tim is awesome! Helped me complete my agreement and explained all the details in a very understandable way. Process was easy thanks to him.
Tim is so friendly and such a great help in the office! Highly recommend!! He also gives great laughs. Makes the whole experience very enjoyable and stress free.
Excellent storage service with air conditioning facility available. thank you
Great experience with Istorage.
I storage an excellent place to store your property. Tim is an excellent employee always go above and beyond.. Location Braeswood come and get your storage today
Great attention to details and great service.
Thank you Tim
Tim is always available, courteous and accommodating.
Tim was great! Helped me fix my storage size issue I had and got me straightened out!!
If you need a storage unit pass by and ask for Tim. Great property manager and excellent customer service. The facility is clean and you feel very secure. Tim thank you today your awesome.
The manager was very helpful and thorough about my contract and rules of the place. I like that area and it is very clean.
Very helpful front desk. Highly recommend
Tim was amazing! Very helpful and he got me in and out quickly! Property was very clean
Tim is a great manager was so kind and extremely helpful!!
Tim Graham was fantastic to work with. He was incredibly friendly, helpful, and accommodating. He took the time to answer all of my questions and made everything feel easy and stress-free. It’s rare to come across someone who genuinely cares about providing great service these days. Highly recommend!
Mr tim was great help and gave me great advice !
Very clean facility with helpful staff. Always have boxes available
I have rented here twice over the last 3 years. Safe, clean and well managed. Tim is a great property manager! He responds quickly and diligently watches over the property.
Tim Graham was quite helpful today (as he has been in the past) in a couple of matters:
1) He worked with me to get a second storage unit
and
2) He went above and beyond in helping me access my first unit when my keys went missing
Thanks, Tim
Tim was friendly, helpful, and went the extra mile when helping us get the right unit. Thanks!!
I had a fantastic experience at this facility! The units are clean, secure, and very easy to access. Rented for 8 months.
A huge thank you to the manager, Tim Graham, for making the process so easy. He was incredibly professional and went out of his way to help me find the perfect unit for my needs. When I moved out the process was quick an easy as well. It’s rare to find such helpful, friendly service these days. Highly recommend—ask for Tim!
I have had the pleasure to have our storage units in this facility and the staff is very courteous! Pricing is affordable and the gates accessibility is great. Definitely recommend great location to everything. The most important is the safety of the units.
Tim over at istorage is simply awesome and the rest of the crew there as well. Great rates and really clean and safe place. They have dollies for everybody and then some and late hours as well. Much better hours than my last storage place that I used to rent at.
Tim Graham with NSA Storage iStorage is the best property manger.
I can't say enough good things about this place! It's very clean, well-maintained, and well-lit for my evening visits there. It is secure, and has plenty of room to navigate getting in and out of the facility. However, the best thing about iStorage at 4456 N. Braeswood Blvd in Houston is the manager. Tim Graham is so helpful, professional, and friendly. I must have asked him 1,000 questions, and he answered every one of them, never losing his patience with me. He's also very polite. I've been to other storage places where they treat you like a number. Tim treats you not only like a customer, but as a person. Thank you, Tim!
great customer service by Tim. my uncle recommended this place and i rented at a different location but regardless it was a safe environment no problems. very clean and well managed. i felt safe leaving my things and renting out the place. will be coming back.
Tim is awesome . Very helpful !
We had a great experience with Tim Graham today. He was kind, patient and professional. We were able to quickly resolve our concern when we initially thought it was going to be complicated and take much longer. The management has changed and Tim is leading by example!! Glad to finally have someone we trust at this place, old management was terrible.
TIM at iStorage Self Storage at 4456 Braeswood is the best!! He is so professional, kind and helpful. He is there to guide you through whatever you might need. Very friendly service!!!
Awesome place to store your items! Highly recommend!
Wonderful staff! Very friendly and helpful! I feel that my belongings are safe here.
Tim is very kind and a good collaborator
Tim graham had great customer service and etiquette of up most exemplary standards would come back to package and storage unit just for him
Tim is great 10/10 highly recommend
Tim is more than helpful and I would recommend Istorage!
I recently just got a storage unit at NSA Storage I recommend 10 out of 10 the manager Mr.Tim was very helpful and understanding I really appreciate his professionalism!
I’ve had an excellent experience with this storage unit. The facility is always clean, well-organized, and feels very secure. The security measures give me complete peace of mind knowing my belongings are safe at all times.
Tim is especially helpful and always attentive whenever I need assistance. He goes above and beyond to make sure everything runs smoothly and is always willing to help with any questions or needs.
Tim is professional, responsive, and truly cares about providing great service. I highly recommend this storage facility to anyone looking for a safe, reliable, and well-managed place to store their items.