Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
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- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 2850 Rogerdale Road, Houston, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 11/mo
Small 5'x5'- ground floor
- inside unit, swing door
$ 11 /mo $ 14Best Price Label+ one-time $29 admin fee
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5'x7'Online only price$ 12/mo
Small 5'x7'- ground floor
- inside unit, swing door
$ 12 /mo $ 16Best Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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4'x12'Online only price$ 13/mo
Small 4'x12'- inside unit, swing door
$ 13 /mo $ 15Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 14/mo
Small 5'x5'- ground floor
- inside unit, swing door
- near door or elevator
$ 14 /mo $ 19Best Price Label+ one-time $29 admin fee
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5'x7'Online only price$ 15/mo
Small 5'x7'- ground floor
- inside unit, swing door
- near door or elevator
$ 15 /mo $ 20Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 18/mo
Small 5'x10'- ground floor
- inside unit, swing door
$ 18 /mo $ 22Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 18/mo
Small 5'x10'- ground floor
- inside unit, swing door
- near door or elevator
$ 18 /mo $ 22Best Price Label+ one-time $29 admin fee
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6'x12'Online only price$ 19/mo
Medium 6'x12'- inside unit, swing door
$ 19 /mo $ 23Best Price Label+ one-time $29 admin fee
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7'x10'Online only price$ 27/mo
Medium 7'x10'- ground floor
- inside unit, swing door
$ 27 /mo $ 32Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 27/mo
Medium 5'x15'- ground floor
- inside unit, swing door
$ 27 /mo $ 32Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 27/mo
Medium 5'x15'- ground floor
- inside unit, swing door
- near door or elevator
$ 27 /mo $ 32Best Price Label+ one-time $29 admin fee
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8'x12'Online only price$ 41/mo
Medium 8'x12'- inside unit, swing door
$ 41 /mo $ 50Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 58/mo
Medium 10'x10'- ground floor
- inside unit, swing door
$ 58 /mo $ 71Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 67/mo
Medium 10'x10'- ground floor
- inside unit, swing door
- near door or elevator
$ 67 /mo $ 82Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 69/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 69 /mo $ 85Best Price Label+ one-time $29 admin fee
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10'x12'Online only price$ 89/mo
Medium 10'x12'- ground floor
- outside unit, rollup door
- drive up access
$ 89 /mo $ 110Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 91/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 91 /mo $ 103Best Price Label+ one-time $29 admin fee
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12'x15'Online only price$ 100/mo
Large 12'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 100 /mo $ 133Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 108/moLarge 10'x25'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 108 /mo $ 144Best Price Label+ one-time $29 admin fee2 units left! -
10'x20'Online only price$ 109/mo
Large 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 109 /mo $ 145Best Price Label+ one-time $29 admin fee
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12'x20'Online only price$ 110/mo
Large 12'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 110 /mo $ 146Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 149/moLarge 10'x30'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 149 /mo $ 198Best Price Label+ one-time $29 admin fee1 unit left!
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
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Westchase Storage Units Near Beltway 8
This Public Storage is in the Westchase area of west Houston. It is located on Rogerdale Road, one block west of the Sam Houston Tollway between Westheimer Road and Richmond Avenue.
It features indoor storage units with the comfort of interior hallway access, as well as outdoor storage units with the convenience of drive-up access.
The storage area features keypad code access and a manager lives on site at the property.
Playing a round or two – or 20 – at Royal Oaks Country Club? Storing multiple sets of golf clubs and golf gear in a 5x5 unit at this location nearby is a great way to keep the golf bag from cluttering up the garage throughout the year.
In an area surrounded by multi-family housing complexes along Meadowcrest Lane and Wilcrest Drive, 10x10 and 10x20 units are popular choices to store boxes, furniture and belongings that just won't quite fit in an apartment or condo.
With easy access from Interstate 10, Highway 6 and the Westpark Tollway as well, local businesses throughout the area who are outgrowing their current space can utilize a 10x30 during a remodel, as well.
Westchase continues to be a haven for not only families moving to the west side of Houston, but also big business, with the likes of Chevron, Dow Chemical, Philips 66 and BMC Software all setting up headquarters in the area. With a growing community comes growing storage needs – and Public Storage remains committed to providing exceptional, affordable self storage options to the Westchase community.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 523)
Even her reminder calls are amazing. Thank you for being awesome and helping when needed. Thanks Ms.Cici
Latoiya was very helpful today with making sure i was able to get the space i needes in a timely manner
The absolute best customer service here from Toiya! She was very informative and helpful with moving my things in store and providing answers to all of my questions. This facility is extremely clean, almost like brand new, even the smell! I would highly recommended using this storage 12/10!!
Cici gets me! I always have so many questions and she always has the answers. Top tier Employee! Her boss needs to give her a raise and make sure she is valued.
Stopped in needed some assistance with my unit, Ms.cici was a great help has awesome customer service skills!
The manager CiCi was a great help and very knowledgeable
Love Ms. cici! She is always so polite and helpful. I would give her 10 stars if I could!
I would give this location and this lady 10 stars if I could. Thanks for being the best at what you do Ms. Cici
Great service. Strongly recommend. Kayla was very informative
Absolutely Awesome and Amazing
10 star Customer Service
Ci ci is a brand Ambassador for public storage and her care and concern for the Customers needs is Stella.
I have been a customer at this location for 2 years and she is the only manager
That has displayed the professionalism and customer service that warrants a 10 star
She goes above and beyond for her Customers in a high stressed environment
She deserves a promotion and a raise.
Cici is truly the best part of the public storage brand!!
Really Nice people
Keep going up on storage rent
Cici was absolutely awesome here. The service was absolutely outstanding! She was quick to help me out, and went above and beyond!
Had a good run there till cici.I was told she does not work there.She does contracts.My advice is stay away unless your in the mob
CiCi is the best
Cici was super helpful and straight to the point. We had some difficulty with the website constantly kicking us out, but luckily she was able to get us all situated in less than 30 minutes. THANK YOU CICI!
Cici was a very nice person to work with great customer service and very helpful on getting me the right plan an spacious storage
Cici was amazing. She provided the best costumer service. She was extremely friendly and had such a wonderful personality. She helped me find the proper storage I needed. I would highly recommend this location and make sure you ask for cici
I had a great experience with CC she was really helpful in getting us a storage unit im grateful to find a place and person that’s willing to help and make the process of getting a storage unit and moving in easy as possible . Thank you again CC much love sweetheart
My wife and I recently got our first storage unit. The customer service provided by the property manager, CC, was amazing! She helped us find exactly what we needed and provided expertise advice. True professionals and cleanliness is superb.
The new managers, Octavia, did go out her way to really help you and make you feel secure...!!!
Very friendly and helpful!
Thank you Ms. CiCi!
I chose this storage because I am able to sleep at night knowing that my things will be safe and secure.
Thank you for your help CiCi.
My wife and I had chosen public storage through a friend of ours. referal, The Management, CiCi, made the experience so easy and expeditious that we were in and out stress free.
Octavia is the best she help me out by breaking down my payments and explain about everything i give her 1,000 stars.
This location is so awesome!! The reason is because of the Manager CICI! I always forgot to pay my bill and she would gently call every month to remind me and was always very helpful answering ALL of my questions.
She was so good I got another unit!! Definitely recommend working with CiCi she is the goat and will be like your best friend!
Cici is always willing to help!!! Excellent customer service!!
This lady is the greatest. Thank you Ms.Cici
I went here and the lady at the desk named Cici was very professional and helpful to me she explained everything I needed to know word for word they need more people like her she’s the best keep it up Cici 👍🏼
Cici was kind and very prompt with answering my questions and providing awesome customer service. I've been at that location for more than 10 years & it has not disappointed other than the rate increases, that happen everywhere, from what i've seen.
I needed to rent a storage space and went into this location. Cici was very polite, friendly and overall willing to help with making sure I got the right size space for my needs and making my rental process as smooth and easy as possible. The property was clean and so was the restroom. I would definitely recommend this location 10 out of 10.
Cici is awesome
This lady has great knowledge and assisted me with a smile thanks Cici
Today is 9/14/24. We finally moved out because this company is increasing our rent to $184 a month starting next month.
Since May of 2019 when our rent started at $53 a month, we have endured one payment increase after another. Overall, that's a 347% increase over 5 years.
Plus, the place smells like urine.
We do not want to do business with this company anymore. They simply don't care.
I wish we had moved out sooner.
Wow what can I say Ms. CICi was an excellent help. I had some issues with my rate she took quick action with helping me get this resolved and did it with a BEAUTIFUL
SMILE!! Thanks Cici
Cici was the best! She explained everything to me. Best customer service. Truly appreciate the help from her!
Hi cici was an amazing help! Very friendly and it didn't take long for her to situate me!! 🩷
Cici and Katrina were the most helpful people u can run across. They made me feel real comfortable about leaving my property in there hands.Thank yall sooo much!!
She's so kind... Thanks Cici for your help, you make it look easier.
After having a bad experience from the public storage at the 2840 location yesterday. Wasn’t able to get in my storage and having to extend my uhaul another day and get back over there today and still no access. I went to the one on 2850 and meet an awesome person there name CiCi. Listen I highly recommend this public storage she had so much great customer service and went over and beyond to make sure I was taken care off and to get my refund from the other facility. Cici thank you so much and hope that District Manager position comes open for you because you truly deserve it.
CiCi customer service was top tier. She's professional and friendly. Thank you!
Great staff, especially CiCi. She is so helpful and professional. Thanks, Ms CiCi
Cici is amazing ver personable and paid attention to detail. Thank you for helping me.
Cici was great! Fast and Friendly!
Buena atención al rentar un store. Lugar limpio tranquilo. Buena seguridad. Me siento tranquila al dejar mis cosas ahí.
Relocated from Stl needed storage for a few weeks until my apartment is ready. The manager is amazing! She was very helpful and made sure that I was happy and satisfied. She answered every single question with a smile. I trust that she will watch over my things and she will keep the property clean and secured at all times. She made me feel at home and started giving suggestions and tips when she found out I was relocating. There was one thing that I messed up on my behalf because I didn’t read but she went out of her way to help me get the issue corrected. She made sure I was happy and satisfied. She was so happy, I told her I needed to come work with them lol. I love great customer care! 5 stars!
Shyrenea was very helpful. She was very sweet and pleasant to be around.
Oftentimes you find people who don’t have any concerns about your situation, Valerie isn’t one of those people. She is truly an Earth Angel. She did not only help by improving the outcome of my situation. She opened up early just because I didn’t have the operation times correct, sacrificing her time for me.I haven’t met many that are willing to do that. Thank you so much, you have made my life better knowing that there are people out here like me and you.
Thank u Valerie very helpful very nice
Wanted to cancel my month and staff told me that would get the pro rate and refund me. They lied and I never got my refund, moved out the first and they wouldn't even give me my month back. Kept telling me they would escalate it to customer service and never received a phone call or email about it, was never taken care of. Very shady place riddled with homeless people, dont recommend and they will scam you out of your money.
Thanks Natalee
Heather's customer service was exceptional; she went the extra mile to assist, and I truly value her dedication and hard work.
Kayla is the best!! both hands up definitely wonderful and amazing in customer service being able to connect with customers one on one to insure their valuables are safe and secured, I mean I felt welcomed and comfortable and appreciated with my decision on renting here, forget 5 stars this 10 stars 10/10.
Thank you Valerie for great customer service
Thank you Valerie for helping me with my unit great customer service very happy with the service
I want to take the time to thank Valerie for great customer service wonderful manager
Thank You valerie for helping with the unit
Thank you valerievfor helping me with my unit
Had a great experience and was helped a lot by Dora when I came in to sign for my storage unit which I recently reserved. I would highly recommend it.
All of the staff are extremely nice! Yolanda even helped my family out in the dead of night when she did not have to. 10/10 service
So, they are raising the rates for my unit. Well I guess, since you will need to house up all the homeless people that has somehow made their home in your facility. I do not go often; yet every time, I’ve seen people that does not belong there. Hence on this past Saturday, a guy was there doing drug. He was picking up his paraphernalia. I have to always look both way, while walking to my unit. So Thank you for the hike in rate.
Yolanda was great! She happened to be on sight during her medical leave and helped us swiftly and efficiently solve some issues with our unit.
Dora Saenz was very helpful at getting my payment set up! She was much more helpful than a kiosk!
Johnetta and Yolanda helped me out Allot
Ms Yolanda is wonderful ! Super helpful and very nice ! I recommend coming to her for help and renting at this location !
Best customer service in the cit ONLY deal with Yolanda R or Johnetta!!
Johnatha was the best customer service rep ever. I thank her for all her help.
I'm sold on this location because of the hours it is open.
Great customer service easy access
To: The owners of Public Storage. First, I been a good customer since 2005. I have never been late with a payment. I am disappointed that my storage bill keeps going up. My bill is already too high. It just went up from $49 to $63. I was going to pay $63 today before midnight Jan.7th. But I was charged a late charge today of $20. Which made my bill $83. Online it says: "A late fee will go into effect seven days after your missed payments." So, I thought I had until Jan. 7th before midnight. From: Debbie Irving #A224 On Rodgerdale at Westheimer in Houston Texas Please Help!!!!
Thank you Valerie for your help with my unit
10/20/23
I was helped by Yolanda with a payment problem. She was very nice and went above and beyond to help me
Holes in wall
Trash on floor
Dominique was great with helping me out with a storage unit. Thanks Dominique
Great service .. Dominique was extremely helpful and very informative about the rental process ..
This location is Horrible!
My unit was broken into and they are not paying for my property.
Transients living on site and several breakins weekly
Do Not Rent Here”Warning “
Dominique help me out with the right storage. Thanks Dominique she is a good worker
Yolanda was really kind and friendly
Expect lots of rate increases. Lowball you upfront with a great deal then whenever they feel like it raise your rate.
Dominique was super great just got me the right unit at the right price. Thank you Dominique for your help
Dominique was very helpful and answered all my questions I had since this is my first time renting a space. Will recommend this location!
Dominique was so helpful and knew her stuff. She was patient and went far and beyond. I appreciate having a professional personal as such!
Welcome to the ghetto. And that 4-foot nothing chain-smoking Property manager Miss Dominique Is the ghetto Queen..The worst black owned business running on the Southwest side or anywhere!!! She's confrontational loud and lazy. I never really seen my unit because they couldn't put a light bulb in it. She gone hand me a ladder and tell me to do it.If I can give this place a -Negative50 Stars I would. Please don't go there!!! You've been warned!! And this is for the public storage on 2850 rogerdale.Peace
The worse customer service I have ever witnessed in my life. Horrible. The front desk person supposedly manager , his mane is Joshua. He is rude , unprofessional and not willing to assist at all. Not sure why he is working there !
If there were any options less than 1 stars, I would have given than.
Dominique was amazingly patient & Kind!
Dominique was very helpful with finding my a unit after my other one was canceled for no reason ! She did everything fast and made sure I got a deal
I seen Mrs. Yolanda first hand today up close and personal with making sure we are safe at all times while we are at storage. She was not even working today but when I expressed my concern to her she jumped straight into action. All the years I have been here it has been a revolving door of managers. Kudos she is the best Manger yet. Thank you so Public Storage she is keeper.
I came all the from the other side of town just so mz Yolanda could help me. It was worth it she got my account fixed and my bill lowered.
The manager Yolanda was friendly and helpful. The grounds ere clean and inviting.
Thank you Val for help me with my unit very great customer service and helpful and friendly show me unit she ask me what I was going put in the unit and told me the side of the unit thank you
Valerie was so helpful and considerate. I really appreciated her. This was my first time renting a storage unit and she made this a very smooth process for me. And she was very accommodating.
Thank you so much Mrs Valerie very nice and patients I am so glad be here and thanks again
Mrs.Yolanda's customer service is excellent
Thank you Valerie for helping me great customer services and nice and very helpful with the units ask all the questions I need she answers everything
Thanks Valeri for your help with my unit
Thank you valerie with your help with my unit very nice lady
Thanks Valerie for your help with my unit very nice lady
Thank you Valerie for your help very nice lady funny and friendly great job 👍
I recently visited this location and was pleased with the service I received from ms. Valerie, she was kind and understanding and very helpful!
Thank you valerie for your With unit
Thank you valerie for my unit you are very help very nice and go outhwrwayto putcustomers first
I've been with them for years and for the smallest unit they are charging me close to 100$ and its upsetting. I will be taking my things out of there soon. There are so many other storage places that are more affordable and the prices stays the same.
Thank you Valerie for your help with my unit you are very helpful and nice
Thank you valerie for helping me with my unit she took the time to show me and help me rent it she is so sweet and nice thank you agina
Thank you Val for help me with my unit she is very helpful lady and nice
Thank you Valerie for my unit you are very nice and helpful with everything
Valerie is great, very friendly service!
The best storage facility in texas.... The customer service was so good willie needs a raise I'm just saying. He’s the best manager of any property period
was getting discouraged finding a decent affordable storage space. O ended up getting one from Public storage on Westheimer and Rogerdale. Willie was very patient and informative. I give, 5⭐
Willie was so helpful & amazing. He informed me of everything I needed to know. I was in a bind last minute & he eased my stress with everything. It was my first time renting a storage unit and I couldn’t have asked for a better property manager to work with. Keep up the good work!!
Thank you Val
Shout out to Valerie for Helping me with my Unit and Answering all my questions. This is my Third time doing Business with Public Storage and I will continue to do business with Public Storage.
Thank you Valerie with my unit very nice lady
Thank you Val
Thank you valerie for your help
Willie was very friendly, helpful and patient. Love his personality and spirit. Ask for Willie when you go. He's great
Wiilllllliieeeee hooked me up on his birthday 🤗🎂
Greatly appreciated him for his patience and hospitality!
Always will come back 😊
Miss Valerie is the sweetest very professional and really walked me through the process as a first time renter thanks so much
Absolutely wonderful service! Walked in was greeted with a smile!! I am recommending this storage to all my friends. Everyone come see Willie Monday thru Friday. He's the best!
Manager Mr. Willie Gardner Is the rudest manager I have ever encountered. I tried to handle a situation with him during the week About a storage increase And I got talked to like I was a Child. I am 59 years old. I did not Appreciate that at all. If I could give 0 stars I would he definitely needs a reality check or he needs to be demoted to another position where he is not dealing with the public. My storage is located on rogerdale between westheimer and Richmond. Please bring back old manager or one that knows how to deal with the public.
Willie G. was very very helpful & professional in his service.
I have been serviced twice by him and really love going to his location.
Willie really helped me with my storage issue and helped brighten my day
willie was very helpful and patient.
My grandfather Jesus went in Friday and Valerie showed us the storage space she was very friendly, nice and helpful!
Completely unprofessional and rude staff.
Came across this location, and I appreciate Valerie. She was very helpful, informative and friendly.
Willie is professional and and took his time with me every step of the way
I had the pleasure of speaking with willie , he is very professional , helpful & very understanding. Thank you so much willie!!
First off, I want to start in saying that the new manager, Mr. Willie has been for the most part the most amazing manager this location has received. He is actually here to serve the people and the way he could help out. Location was run down with bad management before he arrived and now he’s bringing it back up. I had a problem that he solve for me since December and got me moving forward.
Great job public storage for training such a good person with such high values .
I came into the store to ask for pricing and availability and was very happy that the property manager was very helpful and very professional and informative
Willie is awesome great service very friendly will be back
Big Willie G! New property manager created an awesome experience for my set up with a new unit. He was professional and understood my stated/unstated needs as a unit holder. Truly recommend this location under his management.
First time storage rental user…
Willie was so friendly and helpful. He answered any and all questions I had. He was patient and made sure I knew how to work the app before I left the office. I definitely would give this place a try if you need to store your items! Thank you Willie for all your help!
Willy did great job
Nice place ever, I’ve been welcomed by Willie who help through the process and show my unit. Knowledgeable and sweet man.
Thanks Willie 😃😃😃
Willie G
I GIVE PROPERTY MGMT. service an EXCELLENT SERVICE 👍
I worked with property manager Willie G. He was very knowledgeable and helpful with my questions and move in process! He was patient and provided excellent service.
Mr Willie was very helpful and curtious. I really appreciate him
Friendly staff
Terrible. Could never easily get through facility. Now that it is time to end my reservation I am being sent through every possible loop and am still unable to find the information necessary to cancel my reservation before they automatically charge me for another month, when I have only used the unit for 11 days. No one is available to help so it is a scam designed to steal money we never offered.
After moving out they still charged me for a new month. This place is disgusting, the staff is unprofessional and unhelpful, and clearly corrupt given that I didn’t have a unit for more than 10 days but have been charged for 2 months despite having moved out before the 2nd month even began.
Ophelia was very helpful in helping me change my password on the app. Thank you.
Michael was a very nice and friendly staff at the location in westheimer and Rogerdale in Houston . He tried everything he can to make sure I was good. Very excellent customer service experience. I will recommend this location
Gracias Ophelia !!
Ophelia was outstanding!!! Very attentive, professional & such a sweetheart ! Service was 10/10 .
Thank You Ophelia for your excellent customer service!!!
Ophelia was very helpful & nice . She the best .
I called to get some information on renting out storage space and had the pleasure of speaking with Ophelia. She was so nice, informative, and helpful. She's really a gem!
This is very good place to keep your stuff.You can strust them.They had seeing this Light on me,passing by.
Clean property....friendly staff! Ophelia has given me one of the best experiences at public storage. Very helpful lady and always available. Thank you public storage. Rent here !!
Ophelia was very friendly with customer service and she was really helpful. I was moved in and very quickly and I loved the property. Thank you.
Ophelia really was a huge help! Her customer service was exceptional!! Definitely will be recommending this location!
Ophelia she was definitely professional and helped as best as she could.
Ophelia was amazing. Great customer service!! You guys have a real gem!!! Customer service is important to me and she exceeded my expectations!!!
Ophelia gave good services today even though it was hot outside to show me the unit she didn’t complain !!
I called the 1800 number for Public Storage, the first customer service rep was very attentive and appeased my concerns with only needing a storage unit for less than a week. She was able to find me a unit not that far from me in Houston Texas for a special of basically $30.00 total plus the lock. Which that was a blessing since seeing Cubesmart wanted to charge me. $178.00 for the same five days but a smaller unit.
Upon arrival at the location on 2850 Rogerdale Rd Houston, TX 77042. The customer service rep at the desk, I believe his name is Michael but he is an older white male nevertheless. He took me to the unit and went through everything. He stated he would refund the purchase of the lock since it wasn't going to be for the entire month usage. That was kind and generous of him to offer that service to me.
I was able to move my belongings into storage unit immediately.
On Tuesday, my moving company left behind a mirrored jewelry stand in the hallway of where my storage was located. Ms Ophelia tracked it down and put it back into the storage unit location until the movers were able to retrieve it. Which they were able to do that today. Because I closed it out on yesterday. Ms. Ophelia opened the gate let them into the door and they were able to deliver it to my home.
This is what I call outstanding service from the beginning to the end as of today.
If you are in need of Storage Units please use Public Storage any location. I truly believe they invest in their employees daily which allows them to give outstanding service to the consumer.
I will never forget this company and will always recommend and use them in the near future if needed.
Thank you
Kimberly
Gracias ophelia
I love Chelsea and Bettys attitude you have to come by and check them out !!
Ophelia
She was so wonderful and vary
Helpful ty
Michael at the Rogerdale location is amazing. He has went above and beyond to help me. I rented a storage unit online but when I got to the unit it wasn’t big enough. Michael helped me pick another one and actually saved me money. I broke the key in the lock and he helped with that as well. He’s really great at his job.
I love my little storage, even though it's on 5th floor here is the view. Very secure not to busy.
So I went to the location 20 4631 a young lady name Ofelia asking American young lady she was so she helped and so many ways stayed after the time that the place closed make sure that my security code worked as she made sure that I was completely satisfied before she close everything up and that’s one of the biggest things that is hard to find especially after Covid and everything that we’ve been going to in the human race thank you public storage my experience was awesome I recommend this for all friends
Thank you ophelia !
Ophelia was great she helped me get me the correct storage size at this location. She is an angel.