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Public Storage Self-Storage Units at 9811 North Freeway, Houston, TX
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
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5'x5'Online only price$ 51/mo
Small 5'x5'- Climate Controlled
- Upstairs/elevator
$ 51/mo $63Best Price Label
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4'x6'Online only price$ 61/mo
Small 4'x6'- Climate Controlled
- Inside unit
- 1st Floor
$ 61/mo $76Best Price Label
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5'x5'Online only price$ 62/mo
Small 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 62/mo $77Best Price Label
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5'x10'Online only price$ 67/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 67/mo $83Best Price LabelHurry! -
8'x6'Online only price$ 80/mo
Small 8'x6'- Climate Controlled
- Inside unit
- 1st Floor
$ 80/mo $100Best Price Label
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5'x10'Online only price$ 81/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 81/mo $101Best Price LabelHurry! -
5'x14'Online only price$ 102/mo
Medium 5'x14'- Climate Controlled
- Inside unit
- 1st Floor
$ 102/mo $128Best Price Label
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10'x10'Online only price$ 125/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 125/mo $156Best Price Label
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12'x8'Online only price$ 149/mo
Medium 12'x8'- Climate Controlled
- Inside unit
- 1st Floor
$ 149/mo $187Best Price Label
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10'x10'Online only price$ 152/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 152/mo $190Best Price Label
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10'x15'Online only price$ 174/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 174/mo $218Best Price Label
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10'x15'Online only price$ 212/mo
Large 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 212/mo $265Best Price Label
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12'x13'Online only price$ 218/mo
Large 12'x13'- Climate Controlled
- Inside unit
- 1st Floor
$ 218/mo $272Best Price Label
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10'x20'Online only price$ 225/mo
Large 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 225/mo $281Best Price Label
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10'x20'Online only price$ 225/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 225/mo $281Best Price Label2 units left!
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Houston Storage Units off Interstate 45
Houston self storage is cheap, convenient, and hassle-free on the north side of town. This Airline Farms storage facility is located by I-45 between West Road and Veterans Memorial Drive.
As the oldest company in the business, Public Storage continues to do everything we can to serve our local communities. For the Houston homeowner trying to clear out a garage to the small business operator hoping to find more space for equipment, we have a storage solution that's right for you.
Our over 1,400 storage units in the Airline Farms neighborhood come in a variety of sizes. Our smaller 5x5 and 5x10 storage units are perfect for emptying a studio apartment or storing small items like books, bicycles, or sporting equipment. Larger options like our 10x20 storage units are better for oversized objects like furniture that you might need to store during a home renovation project or before a big move. If you're moving, we offer packing supplies like boxes, bubble wrap, and tape, to make it all that much easier.
Our location offers all modern, indoor climate controlled storage units.
Stop by this location today. Our attentive, knowledgeable staff is here at convenient hours to make your storage dreams come true.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 594)
Max/Meagan was a great help
Max and Meagan was excellent and they provided excellent customer service was in and out thanks
Great experience Rolando was so helpful made it easy to rent!
Jay was a huge help
Meagan was awesome made the rental process very easy real informative customer service was great she has a great personality.
No one is ever there to answer the door. No one is in the office. Ever! Everytime I go to the office during open hours it's locked and I knock and knock.
Storage building is very clean with decent climate, and my storage room was like walking into a new apartment closet. Megan was helpful and I was in and out the door....A non-ghetto place that has elevators and dolly carts for your convenience! 😊
Great customer service and very funny and great personality hope everyone has the same experience as I did with Nina.
Meagan and Jana are wonderful people. You just always look for them when you come in public storage.
This is a great property and the customer service from Ms Meagan was the best. I so appreciate the kindness and the efficiency of how she explained the way things works.
Megan and Nigel was amazing they were very helpful and fun to talk to just renting my space and can't wait to move in.. property is very clean and like they have moving carts
There are excelent
Markisha Williams was very sweet and helpful great customer service thank u
Great help and the prices beat everyone else. Btw awesome customer service. Thank you!
Meagan and Nina were the best. Answered all my questions. And helped me get the best quote. Thank you ladies your the best.
Jeanette was very helpful and very sweet and good customer service. I would give her 10 stars if I could
Rolando was very helpful and knowledgeable I'm getting me processed .
Chris was extremely professional and knowledgeable in his role. He recommended the unit size for the items I needed stored. I am pleased to know that it is temperature controlled and he offered me a current special for my first month being a dollar. Thank you so much!
Meagan had great customer service. Very friendly, and highly recommended you come see her.
On good Friday, April 7th I rented a storage unit for the first time and JD was helpful and knowledgeable about what size storage I should purchase. She was attentive and patient with me and I truly thank her for that.
JD was very nice in her delivery of some not so great news. She also helped me to get back into my account, effectively explained a few changes the company was making and provided me with some extra help :). JD is the best!
Got stuck in the elevator for 45 minutes and there was no emergency buttons or phone to call for help my mother in law and husband were hyperventilating.tgank God I had a phone so the fire department came. They aren't even trying to help me or anything.dont like this location.
Meagan was very helpful and kind
Meagan was very respectful and helpful to us yall need people like this fr.
Very helpfull customer service I will come here again
Megan Is the greatest agent ever she was quick fast sweet friendly and just super kind public storage beats every one and you can buy that for a dollar
JD was amazing she showed us our unit and explained all the details of the rental agreement. She made the entire process quick and easy thanks!
Meagan funny as.f
JD is the best by far helped me with everything. Thank you JD your positive attitude had really made my day. Please hiring more people like JD. If you ever go to this storage ask for JD a true hard worker. Cause I am definitely telling all my family and friends about her.
Meagan was very helpful and I loved the service here
The experience was good with Megan.
Teresa is nice person good service
Meagan was amazing she answered all of our questions and she went above and beyond. I highly recommend Meagan if you ever come to this public storage.
Customer service was great we highly recommend this storage and if you need to talk to someone about anything Meagan is the right person.
Most unprofessional staff ever! We had a unit for 1 1/2 years and PS never had an issue with us paying or for any other reasons. As soon as we want to leave they staff is rude, unprofessional and not helpful at all. No one is on the same page, allegedly, as to not assist. NEVER NEVER again will we store here. Don’t even bother and they’re expensive too.
Very safe place, Staff, friendly and helpful, Best prices around, I recommend this place100% Thanks meagan
Jd gave me a wonderful experience in a not so wonderful circumstance. Thank you for your hospitality!
Megan, Kamira and Jenna were very informative and had wonderful customer service! I love renting at this location💙💙 and have recommended friends.
Meagan was great. Had great customer service.
i been with public storage over 2 years only to find out at time of move out i had items stolen from my unit, No force entry so my theory it was in inside job!! get a second lock people dont trust no one!!
My sister says the rates are good
Don’t miss any payments or they will charge all kind of fees and make you pay for a lock even though you are getting all of your stuff out of the storage !
Had such a great experience and Meagan was so helpful and nice definitely will recommend to friends and family.(:
Meagan was so helpful and sweet WONDERFUL SERVICE
Meagan is the best She helped me out in getting a storage when I needed one asap. Always helpful seems like we are following her to every storage she is st Thanks girl
Meagan gave excellent customer service and was very helpful with answering all my questions
Megan she was very respectful and have good customer service... She is very helpful....
Very friendly helpful staff. I had issues trying to create a new account and they were very helpful.
Megan has a great attitude
Best place to store your stuff.
Meagan was wonderful she helped with all our needs
Very happy with Mrs Megan very helpful thank you
No one was at the 9811 N Freeway office so that I could rent the unit I reserved.
Krystin Is the BEST!! ⭐️ ⭐️⭐️⭐️⭐️ her service is beyond good. Couldn’t have found a better place to do business in. Thank you 🙏🏾
great customer service everything I needed these to beautiful lady's names Meagan and Kristin make my day thanks so much
Meagan was very helpful and kind!
Meagan was amazing she was not only extremely helpful but she’s so motivated and quite the multi tasker she was also patient and courteous
Meagan was sooo NICE!!! The facility was so clean and we are so glad are able to store our belongings here! Thanks so much for your help!
Space is very nice and clean not to mention Meagan was very helpful in assisting us. We we’re able to get a unit in a matter of minutes. I would definitely recommend this storage to others.
Kayla is the best ! I am a customer for life ! Great service! Clean facility !
They said close at 5 but at 4:45 was closed . Bad service.
Kayla was so helpful and stayed late until my arrival. Excellent service
Meagan was the BEST! Thank you
Meagan was great
Very good customer service go above and beyond, Thanks Meagan ****
This have been a very great experience. Meagan was a big help through all the steps. Would recommend, especially with the promotion.
Ms. Lolita was very helpful when I had to rented my storage. She made it fast.
Meagan had excellent customer service very patient
Bobbie was awesome. Process was done in a flash!
The ladies that helped us Megan and Bobbi were very courteous and explained how everything worked thoroughly.
Meagan & Bobbie were very helpful to me, they both were very knowledgeable of the business and they're personality were AWESOME. I would highly recommend my family & friends to Public Storage.
Meagan is the best
Meagan was great! She really helped me out and has great customer service. She is the best and this place is the best.
My experience with public storage was pleasant and excellent service. No break-ins. Everything went smooth. Thank you Lolita for helping me today. Greatly appreciated.
Friendly, fast and great customer service . I love Lolita !!
Gracias Lolita!! Good customer service
Lolita was very helpful. Took her time and explained everything thoroughly. I would recommend this location to anyone. I have never had such a positive experience with public storage.
Lolita was very helpful and gave us a wonderful experience also very professional
Meagan is the sweetest. Very detail oriented , took very good care me. Awesome service from her, I appreciate her help and she also tried to get me the best deal!
Meagan was great. Helped me get set up with a unit and had awesome customer service.
Ms Lolita i really appreciate her help she answer an help me with all my questions an concerns she is so nice her customer service is excellent we need more people like her in this world .
Thanks Lolita for your excellent customer service
Best services , thanks to Mrs.Lolita that help me get my storage unit
Meagan has great customer service. Love it here.
My experience was very pleasant. Meagan is an exceptional and knowledgeable property manager. I will definitely share my experience with my family members and friends. Thanks Meagan for your professionalism and courtesy.
Meagan was excellent! Great service. Come see her!
Thanks Lolita for the excellent customer service. Great location
Lolita was very helpful with answering questions and letting me know everything that needs to be done to access my unit. First time storage rental was a breeze!
LOLITA WAS VERY HELPFUL AND HAPPY TO HELP ME! VERY GOOD ATTITUDE AND NICE 😊
Lolita help us very well great customer service thanks Ms.Lolita
Lolita was very helpful and friendly I give her 5;Stars
Ms.Lolita was very nice and helpful with me on getting a storage. And I choose this location cause it was better than others.
Very professional service from Meagan
Lolita was very helpful and explained everything prefect would recommend public storage to anyone thanks so much for everything to me
Lolita and Krystin was very helpful and gave me excellent customer service and super exceeded my expectations!
Lolita did a Amazing Job very helpful Got me in and out with no hassle!!
Thank you Lolita for helping me today. Great customer service
Lolita was the best! I appreciate her help, and love her wonderful personality! I recommend this location to everyone
Lolita is great I never have problem here....love this place of business.....
This location is very convenient for me. I will definitely recommend this place to others. A special shout out to Lolita for answering all my question and also for having excellent customer service.
I stopped by to make a pymt at this location and was greeted by Lolita. Friendly lady, great personality. Thanks
Ms.Lolita was good she help me move in fast everything was good and fast going
Meagan was great. Super friendly, great customer service, and willing to help. Glad I came here to rent.
Lolita was amazing with my move in and I would recommend her to anybody at this location. She was professional with her job and got everything done that I needed
Thank you lolita for excellent customer service.
Meagan was excellent…best storage service
After a very long drive and move from out of state my experience with Krystin was amazing! She was thorough and friendly. I 100% recommend this location!
Ms. Krysten was very pleasant & extremely helpful on how to make the space work for me. Easy process!
Meagan is so sweet and very helpful. Very respectful and good sense of humor!
Meagan is the best she is very helpful. She has always been very sweet and understanding. If you need to rent from here please ask for her. Great job.
Lolita was very friendly and helpful! The space is very clean with security cameras and gate code access. 5 stars!!
Lolita was a good helper and real nice 👌
Meagan was very helpful and got me a storage
Lolita is the best! She was so helpful and professional and cares deeply about her customers and the property. My partner Dan VD and I would not go anywhere else for our storage needs.
Great customer service from meagan! Recommend
Muy buen servicio al cliente muy amables y muy profesional Gracias lolita
Meagan had great customer service! Recommend go see her!
Lolita made my move in a success. Thanks for great customer service.
Thank you Lolita for taking care of me today. This location is clean and I’m glad I chose this location.
Meagan had a great customer service
Every time I came the building was closed
Thanks Miss Lolita for helping me make my move in process a success. I recommend this facility to anyone looking for storage needs
Thank you Lolita for all your help today.
Very nice people and very clean would highly recommend this public storage and great prices on the units
Meagan was so patient and great. Love her customer service
Meagan has great customer service. She is nice and friendly. Recommend
Lolita was an amazing help, I would suggest anyone to communicate any concerns or questions to her. She was beyond helpful, very clear and understandable. Will definitely be back and recommend this service.
Awesome service! Thank you Loilta...
I love public storage miss Lolita was very helpful very kind appreciate everything made it very easy an fun to get storage Thank you !
Lolita was kind, helpful, and funny! Very good experience for my first time , highly recommend!
I have a storage there and they never answer the phone I shouldn’t have to come up there to get answers
Shout out to Meagan for making open storage easy as can be
Meagan has great service. Recommend
Great service Meagan , thanks so much for all the explain about how this place works , thanks for your patience as well . Awesome and sweet Girl.
Megan and Taquilla were very friendly. Great customer service.
Lolita was great. She was polite and knowledgeable. My things were kept protected and safe. The move out process was very streamline.
Lolita provided great customer service. Was very professional and informative.
It's very clean and takes care of my stuff well. Prices are ok and reasonable.
Cool and clean in the inside
Lolita very helpful and kind. She is awesome!!!
Lolita was a VERY HELPFUL EMPLOYEE!! She really explored and helped with explanations of charges I had. She also answered all the questions i had as well. I WISH EVERY storage had employees like her.
Lolita very pleasant and kind. The move in was fast and easy. I recommend this location to anyone looking for a nice clean enviroment
Lolita has great customer service and I will let others know that this facility is clean and nice. Thanks Lolita for helping me today.
Kayla and Taquilla and meagan great service
Meagan and Kayla were very very helpful. You need a storage go to them. Quick and easy. Explained everything!
Just got done getting a storage space and was helped my Meagan and Kayla, they were great and very helpful and friendly!! Thank you
Meagan has great service.
Great service by Meagan
Lolita took care of everything. The storage was clean and she was very friendly. When you’re in a situation where you need storage space ASAP come to this location
The moment I was walked. I was attended by Ms. Lolita. She was very kind, helpful, great customer service very lovely lady. She will give you the best recommendation and the best deal too fit you're budget. Great employee public storage hired.....
Pesimo servisio. 1 hora para k nos yebaran la comida y depilon fria
Meagan has great service
Meagan great job
Megan was wonderful and very helpful she gets 5 stars all day
Meagan did a great job helping and explaining everything! :)
Megan's are great at her job
Destiny and Meagan are great, very friendly, and very knowledgeable. Highly recommend!
Great customer service!!!
Meagan was great!
I am somThankful Meagan She is just a amazing help and has awesome customer service .
Meagan was great at assisting me setup my storage space. Definitely recommend.
Meagan great service
Meagan give me good service
Meagan was great. Great service.
Rapid, helpful and very welcoming environment! Meagan did a great job!
Very helpful management.
Very nice Professional Service. After I had issues with the internet Megan helped me to get the Storage that I needed. Excellent customer service!
Megan was so helpful and wonderful very specific gave me detailed information and answered all my questions and even offered insurance which i didn't know they even did any coverage for personal belongings thank you so much 😎
Meagan was an exceptional individual and a great help.
They where AWESOME SAUCE!!!!!
Meagan was so understanding and very helpful. When renting with Meagan at the 9811 location you really don't have to ask questions about your rental agreement because she will explain everything no questions asked. Even if you have an attitude with her she'll remain calm and stay professional and she will not let you leave her office unhappy so I would recommend anyone to rent here
Meagan was very helpful to me, it is my first time renting one
Great service
Meagan is really helpful.
Sabrina Is Always And Was A Pleasure To Work With. She Thoroughly Explained Things And Was Very Patient.
Very professional and helpful!!
Meagan was great
LOVE THIS PUBLIC STORAGE...GOOD A/C SYSTEM AND IS VERY SAFE.
Megan was an absolute pleasure! She made the process so smooth and quick with great customer service! Property was spotless!
Great service
Monti and Meagan are great with their customer service.
Meagan was great help thank you Meagan
Meagan had awesome service. Thank you for all your help. So glad I came here.
Meagan did an awesome job on helping me with my storage unit
Meagan has great customer service!! Ok
Meagan was so chill and friendly. Love her!!!
Rolando took good care of me today renting me out my space keep up the great work
Rolando is very helpful and friendly!
Meagan and Nora had great customer service.
Maxine did an amazing job helping us get our storage unit! Thanks for all your help and patience.
AWESOME SERVICE!! She’s very sweet and is very helpful to with explaining her answers to my many questions I came in with. 😅 10 out of 10!!! 🤩
Megan was great she was so helpful thanks for having her on your team
Meagan is great customer service.
Pretty big and decent, feels safe to have the stuff there
The manager knows her location extremely well. Very professional. Never a problem. The units and office are jept extremely clean and the property is kept in tip top shape Thank you. It is a pleasure to be able to get a unit here!
Great service! Love the employees!
Service is wonderful and Meagan is so helpful. Great customer service and no hassle at all! Thanks so much!
If anyone’s looking for the best place for storage I would recommend that you go to public storage located at 9811 North Freeway.. Meagan is so helpful she explains everything in details and she make sure you understand everything that she have talked about also understand the rental agreement
Karen is so great! Customer service is extremely on point and she is a very personable professional lady and she has made my experience here great!
How can i get the public storage app to close out an old closed out space and recognize another facility with a new space so i can use witeless app.
Lequita and Taquilla are very friendly staff. Nowadays it's hard to find good customer service -Lequita was the one who helped me. She has excellent customer service skills and she made my transaction fast and smooth. I would definitely recommend this location if you're looking for a storage to rent!!!
Great Service!!
Great service.
Great service good customer service.
Great customer service
Karen was a great help to me and my mom finding a storage unit for us made the process so easy and simply highly recommend.
Good storage. Just had an issue with the payment.
For a 5×6 storage start paying $35 the first month and When up to $82 by the 6th month that's not right,
I showed up 15 minutes before 5pm office closing time to make payment so items would not get locked down I was with a friend of mine it was her storage unit they ended up Locking up her unit it was horrible service if your sign says open till 5 pm you have someone stay until 5 or you stay yourself I run an appliance business and this was completely unnecessary called for
Yeah its pretty awesome customer service was excellent and the representitive that helped me was cute..😘
It's not the cheapest. But I certainly do feel that my items are secure and I have not had any issues with customer service. The Rental process was very easy. The young lady at the desk was very helpful. I like the fact that you have to enter a code for everything. It's a bit cumbersome when you're moving things, but it makes me feel safe that my stuff is secure. That makes it worth the cost.
They close too early but super friendly place
Meagan made my stay perfect. Excellent service
Miss Peggy was awesome.
Great storage place, very nice and clean. Amazing staff. Shout out to Karen. She was very helpful, answered all the questions I had.
Thanks for my service Meagan and Karen you’re so cool!!!
I have no complaints. They arr always courteous and helpful. Especially Chey!👍
Meagan and the rest of the public storage staff that assisted me provided extraordinarily great service. They were helpful, kind, and provided me with quality service and knowledge of product. I will definitely tell others about this great public storage staff and service.
As much as I like to give business opportunities to fix mistakes I take to offense when they don't return calls. That's one of the most simple and important part of C.S. On my previous bad service experience I was personally called by the manager, she informed me how they are working on fixing their personnel issues. Obviously that's still a problem because I received a receipt of cash payment for the wrong month. Unfortunately I didn't notice until I was ready to file. I've had to go back to the office 2x now. Each time the office is close. On the v/m, I asked to mail me a copy or call me back..NO call back yet. Mistakes happen, but they shouldn't be this hard to make right.
Great property 👌. The staff is great. Meagan best manager
Went to check on some rates for storage units. The customer service I received from Ms. Jackson was absolutely awesome. I’ve been going through a small season and her kindness and patience went a long way on my visit. This location was definitely the right stop for me! Kudos on a job well done!
Everyone is very helpful!
Outstanding service by Meagan , Mrs jackson and Karen. First time getting a storage and saved me money.
Gave four stars becase the facility is great. Well kept and very clean. They regularly treat for pest and rodents. Only down fall is select staff members however most are delightful and ready to help
Happy, we finally found a good and safe place.So he won't have to worry about his things,they also recommended he put insurance on them that made him more secure.Will definitely recommend this spot.
I like the service have a great experience and good service by Meagan
As promised, here are my thoughts. This location is by far one of the best ones I've been. Not only does it look clean from the outside but it's very clean from the inside. Very convenient location and very affordable. Go check this place out and talk to the lovely Mrs. Jackson.
This is a very clean and convenient location. Ms. Jackson was my customer service rep. she was very helpful and friendly. Any questions or concerns I had she was very informative and happy to answer. I will most definitely continue to do business with this location.
Talisha was very helpful
Clean. They take covid social distancing seriously. This morning get wrapping paper. Great stuff. The same lady (Chey) helped me last week and today at this location 9811. She was so helpful and professional! I'm so happy she was there this morning since this isn't even her store location!
Chey was great making this transition i am dealing with very easy and the way she catered to my need was great y'all need more people with her customer service she was very courteous
Miss Magan and miss Peggy was very nice and helped me
Other than it being only 12 hours a day open, that is the only inconvenience. Absolutely everything is great about this place
Ms Jackson an Megan are awesome this facility has awesome customer service. I don’t even live in the area but I drive here because of the customer service... Awesome Awesome property they listen, explain an work with you to save you money...
Megan and talisha was very helpful very nice and respectful the vicinity is very nice and clean I had good experience good customer service with Megan and Telicia I give these young ladies of five star
Meagan was extremely helpful and nice with assisting me today.
Meagan was very very good customer service.
Peggy and Megan did a great job even when it was raining. Great job👍👍👍
The property is clean, the people working behind the counter are polite.
Destiny, was amazing. She was very knowledgeable, patient, friendly and professional. Highly recommend her at this facility!
Jinae was very helpful. I was literally in and out. The whole process was quick and within minutes I had my unit. She explained everything clearly and once. I did not have any problems.
Jinae was so professional, polite and helpful. I rented a unit today and she helped me with everything. She is excellent!
Megan is great. Great customer service and very helpful.
Megan is great. She always makes me feel so welcome. She stands when I walk in always greats my husband and myself. Even in this trying time with COVID 19 she is still so helpful and always going above and beyond to help.
I reserved a unit online then showed up to see the unit. The woman refused to show me the space until after I rented it. Uh, I wouldn't know for sure I wanted the space until I saw it. It ain't like this was the only available storage space in town! So I said forget it then, left and went straight to my next reservation which was Cube Smart. They showed me three units and let me pick which one I wanted of all they had. Thanks for such terrible customer service, upfront, Public Storage! Saved me from having to deal with it ever again. And I like Cube Smart's location better too.
Took my things out yesterday , all my things had mold. Im going to try and save my new bedroom set. A lot of clothes im goi g to have to throw away.. i had a cli ate co trol unit on second floor after 4 months MY LEATHER CLOTHES WERE COVERED WITH MOLD. NEVER AGAIN.
Clean and friendly staff
Nice clean location Destiny was very helpful and great customers service
Destiny was awesome! She made my experience amazing super friendly. Thank you for all your help.
Customer help me very friendly today
This reviews have to be the employees! This place is the worst. Staff has the worst customer service, you can never reach them on the phone. The building is new and still manages to get mold that spread into our storage and destroyed our stuff. Elevators are always broken, and it’s climate control—I think not. It’s also so humid and hot and it feels like they don’t turn the air on at all. I would honestly just go somewhere else. Ohh and to make matters worse, you cannot use the trash cans outside because they are property of the company. The dumbest thing ever considering half our stuff has mold.
It was clean and clutter free but no a.c.
I had a great customer service experience with getting my storage unit. Staff very professional and informative with what to expect. Thank you so much for you Great Customer Service!
Awesome staff
Thanks to megan and the lady who helped me got me in and out without any problems thanks
POOR SERVICE!!! THEIR UNKNOWLEDGEABLE OF COMPANY PRICES!!! UNHELPFUL TO CUSTOMERS.
I have EXCELLENT service, the rep Meagan was GREAT, she walked me through the process with patience and showed me everything that I needed to know in order to get me started!!!
Megan and brandy are great. Very friendly and great customer service. Recommend this place.
Great storage. Megan and Brandy are very helpful and I would recommend them and this place.
Es feo
I've had a storage unit at this facility for almost a year and recently all of my belongings got mold/mildew on them. The whole place is air controlled but it still happend. I do have insurance to cover the items that were ruined and the ladies in the office were very helpful and even transferred me to another floor. Just be sure to have insurance on your items. Things happen and I'm not upset enough to move to whole new place because this could have happen anywhere.
Destiny was awesome..so friendly & knowledgeable..come see her for your storage needs!
My first time using a public storage system and Brandie was so helpful! Really great location im happy with my experience:)
Found the right size for the right price
Clean and great service
This place is really nice and clean. And the people that work there are really nice and helpful. Thank u destiny for ur help
I had a problem with my account, Meagan was very attentive and always very helpful and helped assist my account
Meagan had great customer service Everytime I come in.
Very attentive. Answered all my questions before I could ask. Meagan was very friendly and knowledgeable about products I would need for my storage.
Meagan, Destiny, and Shay are awesome, excellent customer service, clean facility and nice layout and huge rooms.
Meagan and brandie are very friendly and have great customer service.
Great quick service and very helpful. All questions were answered. Was provided with carts to move stuff to my locker.
Great staff , very helpful people
Excellent customer service and very clean location
Meagan was great very helpful.
Keyana was great thank you for your help
Megan is great. Always friendly and very knowledgeable. Recommend this place and her.
Great property. Brand new and the girls Meghan and Brandie are great.
had a great experience with Megan at the public storage 9811 North Freeway she was very thorough made it nice and smooth for this process I would recommend her anytime any day happy holidays Megan
Megan and brandy are the best. Always friendly and helpful. Great customer service and great property. Recommend
Dose anyone know how to answer the D*** phone over there Because I keep calling to try and pay for my storage but it looks like there to d*** lazy to do that now days unless it's a cellphone.
Brandie and t very good service
The girls Meagan is nice
First time going through process of storage so was clueless Megan helped me a lot. Thanks again
Mrs.Peggy, Mrs.megan and Mrs.T were very helpful and very sweet ! Do recommend and will come again if needed. 😊💛
Great Job on the property! Also, Thanks to Brandie and Meagan for there fast and convenient check in. Very knowledgeable! Thanks for y’all patience with My stubbornness 😁 It’s not easy providing great customer service with a Angry Black Woman 😂😂😂 Keep up the good work Gals
Brandie and meagen. They are Amazing they really work with me and arw a great asset to zhe company. I gove them 10 stars.
Glad I chose this location! Tiffany was very patient and very good at explains the process to me . She knows her stuff , so nice had me in and out with no problem 😌 . And the other young lady who was working beside her I believe her name is Lauren was very sweet and welcoming ! Good job ladies hope to see you soon as I come to my storage.
Horrible place. The customer service was not here. I saw a big cockroach in one of the storage units. For this place to be new something is fishy with the people who work here. The elevators are not working properly. One employee was stuck on the elevator alone by herself. This is tragic. And i was told i would pay a dollar for first month only to get here and get hit with hidden fees such as administration fee: $24, lock fee: $25.96, first month rent: $1, and $15 for insurance. And then the lady didn’t even give me my paper work and receipt for what i paid for. This is a crooked place.
CHRISTINE TOOK VERY GOOD CARE of my situation and got me out of here in a spot very good service she was kind and fast
Fast service close location
The storage space is nice and clean the customer service was awesome. Ms. Joileeta was so sweet. She explained everything we need to know on how to pack. She was so helpful.
The Agents that help me today were very Great and Wonderful, Names - Joileeta, Brandi so nice !!
Awesome property. Ms Brandie is great. Super friendly and helpful.
Mostly all my stuff has mold not only that but my storage unit went up. They never notified me that they were going to raise my payment. It's the worst place.
Very helpful Ms. Meagan is super.. Love it!
Great experience. Meagan and Brandie have always been kind and super helpful. Recommend this place.
Meagan and Peggy were great and got me in and out with the best customer service.
Megan went above and beyond! I highly recommend this location for your storage needs! 😁
Great property. You always see Megan out on property and she is very helpful friendly and sweet. Ms Peggy is sweet when I come in to make my payments she is just super friendly. All the ladies here are great and I recommend this property to anyone.
This is one of the newer facilities with a more secure layout and better security with coded entry at every door. Public Storage as a company is doing great at remodeling more and more of these facilities and I applaud their work. This specific location however, you should keep in mind it's not in the best area, but the prices reflect that compared to ones in nicer neighborhoods. During check in, I was quite disappointed in Peggy's service as well as she was unable to handle questions I had and refused any special requests I made saying what she gave me "was good enough." There was another woman working with her who fortunately jumped in and fixed the issue but Peggy seemed quite upset she couldn't do it her way. At the end of the day, I'll continue to rent here because of the great value but will try to avoid Peggy if I need to work with the office.
If I can give them a zero i would. They not informing no one that they have a mold problem. All my stuff is molded very badly
Amazing customer service from Meagan!! Highly recommend this store! The respect and genuineness from Meagan is especially appreciated.
Meagan and Brandie are great. Super friendly and answered all my question. Recommend this place. Ask for them.
Great property. Very clean. Megan and Brandy were very helpful and friendly to us. Thank u for all ur help.
Peggy was amazing!!!
Peggy was amazing!
Jasmin was great and very helpful
Perfect
I was impressed with the facility and the ease of finalizing the rental process. Brandie and Meagan were very helpful with giving all the information we needed, and I liked their positive attitude.
Inez and Peggy was great! Great service.
I received great customer service at this company. Ms. Peggy and Inez were friendly and welcoming!!!
Brandie and Peggy were very polite and helpful during the process of renting a stirage with them. The storage is newly renovated and clean. The application process was very quick due to me starting it online.
Inez was very helpful.she went above n beyond..customer service was great
Megan and Peggy are great. Thank you for the customer service and fast in and out service with making sure I got everything I need to keep my stuff safe.
Great property. Megan and ms Peggy were very helpful in their knowledge of the space. Thanks again ladies.
Great customer service. Really helped with my questions and concerns. Thank you Meagon and Inez.
Ms. Inez was excellent and was very helpful with helping my mother everything🙏🏾
Awesome staff! Brandie was great and made the whole process fast and easy.
Great experience
Great location & they made us feel right at home. Brandie & Inez were very helpful and give great customer service. Highly recommend this location! *CKs BBQ*
Great customer service!!! Inez and Brandie were so helpful and inviting nothing but smiles and great personalities... Really nice location and the new facilities is awesome....Will definitely recommended to other's!!! You girls ROCK!!!!!
Inez is absolutely amazing!! Thank you so much. Very Nice and Clean Place.
Awesome service!! Amazing customer service!!! 😁😁
I make my new contract today with a very sweet and beautiful lady “Meagan” who help me a lot
Mrs Peggy and Megan and brandie are great customer service and super friendly and knowledgeable. Came here to pay my bill and they are great. Highly recommend these ladies
Got a storage unit right a way 👍
Professional
Brandie and Tavi are the best! My husband and I went in and came out in less than 30 minutes. They were quick and to the point, accurately. Great customer service and very helpful. Thank you Ladies!
Great customer service they answered all my questions. Took care of me quick in less than 15 minutes I was done with everything very friendly down to earth people. Will definitely recommend this place it’s new and they have good insurance at an affordable price. They have for your convenience carts and elevators. Unfortunately the boxes here are not free, but they are cheap…lol
Faculty nice and clean and cool to keep your things self also real good security. Nice hrs to go in and out I just love everything about place...
I love this place, it is brand new for starters, I was looking for a storage facility online and Public Storage popped up, and within minutes after I inputted my information I received a phone call to finish up my transaction at the facility, there I met two of the most friendly and knowledgeable members that worked there and helped me out! There names are Tavi and Brandy I love them and they deserve a raise I reccomend anyone to go there if you need a storage also check out there specials very reasonable and affordable. If I could I would give a higher rating above 5 STARS they deserve it!
THE ABSOLUTE TEE-TOTAL, TOP NOTCH, TOP SHELF BEST... AND MOST DEFINITELY MODERN DESIGN AND INNOVATIVE STORAGE SPACE FACILITY YOU COULD DREAM OF! THIS LOCATION, IN PARTICULAR... PERHAPS A PROTOTYPE? I AM NOT SURE... BUT IS MULTI-LEVEL AND UTILIZES EVERY DROP OF SPACE AFFORDED IT QUITE MASTERFULLY!!!!!!! ATTACHED, SEE A SIDE GLIMPSE OF JUST A PEEK OF THE PROFESSIONAL LOOKING OFFICE AND QUARTERS THAT EVOLVE INTO A HULKING STORAGE MASTERPIECE!!!! AND THE INDIVIDUAL THAT HAD HELPED ME, MEAGAN, WAS THE BEST. HARD WORKING AND EXTREMELY KNOWLEDGEABLE ABOUT PUBLIC STORAGE FROM THE GROUND UP! SHE SEALED THE DEAL, WHEN IN A CITY THE SIZE OF HOUSTON, THERE ARE MANY CHOICES TO STORE MY THINGS FROM MY RECENT MOVE BACK HOME FROM OVERSEAS. THIS IS MY GO-TO FOR STORAGE NEEDS & I'D GLADLY RECOMMEND THEM TO ANYONE & EVERYONE!!!
Amazing service👍🏽 I was very pleased with Meagan's work. Outstanding Storage unit. Blessings to you.
Inez was awesome and fast she saved us a lot of money great Customer Service
Great customer service by PM Meagan
First time was shocked at the service recommended to everyone thanks Meagan and tavi
Great place nice facility and great service thanks megan and tavi
Tavi & Brandi at Public Storage are so helpful and friendly! I appreciate their patience. This facility is clean and convenient. I had my stuff at a different storage unit that wasn’t as nice. I thought it would be a hassle to move everything but I am glad I did. It was worth it.
This is great place the staff is super friendly and very helpful. Very clean facility and secure. Inez was friendly and helpful and made this a quick and easy process.
I came in to get storage and they had just opened Inez and Tavi were reaally nice and they knew what I needed I am glad i rented here good customer service I am happy i came here
Brandie and Inez really made it easy. I made the reservation and I was in and out in like 10 mins.
Brandie was more than helpful. I was able to find everything I needed very fast and efficiently with her help.
I went to get a 5x10 storage and couldn’t decide but Tavi Brandi and Inez were so helpful and I ended up getting a bigger unit! Great customer service and very clean!
Inez was a jewel and she went out of her way to show us several units thank you
Great experience love the service very friendly thank you to Inez who helped us
Meagan and Inez were very helpful and very friendly. Highly recommend.
Great property. The remake is gorgeous and the property manager Meagan is way better then the one before and the other girls that work there Brandie Inez and tavi are very sweet and helpful. My husband rented a unit for our family here again. We were renting here during Harvey and lost everything but since then they have rebuilt it and made it higher up. If I could give it more stars I would. The new property manager here used to be the one at gulfbank and I know her from there. I had to move back to this location when I learned she was leaving for gulfbank to this location. Great property, Great staff, and great customer service. Highly recommend.
brandie meagan inez helped us out. they made us feel welcomed and helped answer all our questions. thank you.
Ms. Brandie, Ms.Meagan,Ms.Inez were very upbeat and perky, made us feel very welcomed and that we would have a wonderful stay a this public storage
I'd give it 0 stars if possible. The manager was so rude right after Hurricane Harvey that I ended up going to Humble.
Harvey was real 😭
I got an email yesterday that I needed to contact them and make an appointment to check my unit for any damage. Apparently, they had some damages.
Great service!!
Did it flood there? No call no answer? Why are you not letting people have access to the property?
Since y'all wouldn't let me remove my property before the storm hit, how much of it are you going to pay for? I've tried calling several times to a BUSY signal.... 😈😈😈😈😈😈😈😈😈😈😈😈😈😈😈😈👹👹👹👹👹👹👹👹👹👹👹👹👿👿👿👿👿👿👿👿👿👿👿😈😈😈😈😈😈😈😈😈😬😬😬😬😬😬😬😬😬
LeQuitta, the manager, is ABSOLUTELY the best. EVERY single time I've communicated with her, whether by phone or in person, she shows the BEST customer service I've seen. Although she was the ONLY one there today, she took care of me and the gentleman in front of me with the highest level of professionalism.
Very respectful polite and attentive to my needs
I like how lequita and taquila always greet u with a smile as u walk in
La quota and Ta quilla have exceptional customer service skills. It was ashamed when the moves were made. Mandy, is rude sloppy and very unprofessio al. Always a Great experience with laquitta and taquilla. Exceptional!!!!
Nikki did an amazing job helping me get my unit today, she answered all my questions and explained everything throughly.
Was taking care of by laquitta a d she was very nice
If you go here then your clerk must be Chanee'. Funny, cordial, and patient are all traits that describe her. Words can't describe the dedication and effort she puts into her job.
Laquitta and TaQuilla are amazing! Made me feel right at home and ensured that I had the correct space for my possessions. Definitely the right storage for me!
Professional and quick great service LeQuitta!
Lequitta is nice she let me use the restroom and they are always clean
Lequitta and Taquilla awesome young ladies and they have excellent customer service and they work very well under stress
Taquilla and lequitta you're very sweet young ladies and have excellent customer service
TaQuilla and LaQuitta are great employees, extremely helpful and friendly. Drive out of your way for this location... Awesome !!!
LeQuitta and Taquilla were very nice and knowledge of the storage unit I needed. Thanks so much I will be returning again!!!
Taquila & Laquida are awesome! I came into public storage because i needed a place to store all of my things asap. They were very helpful & provided great, friendly service. Thank you so much!!
Lequitta is a good person and she knows her store and I will send more people her way
Chanee is great! She remembered me by name from a previous year storage I had and was very helpful in getting me set up with the perfect size storage I needed. And her great personality was a plus.
Clean and Safe. The staff is awesome.
Friendly service and well maintained facility...I have stored items there for approximately 3 years with no incidents...A+
Taquilla and lequitta are the best
Le quitta has great customer service and awesome
Cool
I just really want to say thank you to Chanee and Lequita here at Public Storage. They're very helpful very kind and took the time to help us show us (my sister and i)where the storage is exactly Located. Where we could enter and exit at our convenience aswell with questions... Thanks again Ladies... God Bless..
Taquilla were very helpful
Lequitta has good customer service and I will let friends and family know about Public Storage.
She had excellent customer service experience she provided me with the information I need in my room at the storage space (Lequitta and Antoinette)
Lequitta was very helpful love public storge way to go guys
Thanks to lequitta and chanee you both was very helpful
Lequitta has good customer service and when people stress her out she still keep smiling and doing her best
Because it is close to were I am moving to and your employees is very helpful to. Mrs. Le Quittia
Chanee was very helpful in helping rent my space. It was a first for me and she made it easy for me. She didnt leave me in the dark on anything and made me feel comfortable with the property and its operations. Very thankful. Thanks Nae!!
Like to let you know that Mrs Chanee and LeQuitta was so very helpful I will send all my friends and family to their location.
Came in to find everything that I needed, fast and with amazing customer service. LeQuitta was awesome sauce with helping me with the right supplies needed!!! :)
I have not had my storage 2 weeks and someone stole my stuff. I know it had to be someone that works there, because every single box was gonna through. They say there are cameras,we will see. I HAVE CALLED THW HARRIS COUNTY POLICE!!! SO SAD, YOU JUST CANT HAVE ANYTHING ANYMORE! SO IF YALL GHETTO GIRLS LEQUITTA AND HWR PARTNER HAD ANYRHING ANYTHING TO DO WITH THIS,,GOD IS COMING FOR YA...AND SO ARE THE POLICE!!!!SHE DIDN'T WVWN GIVE CARE,NOT HER PROBLEM,YOU HAVE TO CALL THE POLICE...SMH #GODAINTDONEWITHMEYET
La Quita and her team are top notch. Always friendly, professional and super helpful. I have two units there and am very satisfied with the facility and service. Great job ladies!
Thank you very much for your help LeQuitta and hospitality
Just rented a unit. LeQuitta is amazing! Great customer service and attention to detail. She made the process smooth and informative.
Nicole was very helpful, and went out of her way to assist my sister and I with her moving needs.
Never had any problems. We have an indoor unit at this place. Probably one of the cheaper priced facilities in Houston.
Great people very polite n helpful. Ms. Le Quitta manager, Ms. Jennifer
Lequitta was a great and she know how to work out problem and was so cool and clam I will not talk or deal with no one else but her
Antoinette & LeQuitta made my first experience with public storage EXCELLENT! I'm beyond satisfied with them. Will definitely refer friends & family! :)
Lequitta and antiontte was very good at her job
I went to public storage to pay for a unit and lequitta was in pain and she still put a smile on my face and hers I wish I could give her ten stars
Lequitta had excellent customer service.
Chris offered great service with professionalism, highly recommended for storing your stuff. Thanks again Chris!
Lequitta has good customer service and i will let my family know about this store if i could give her 10stars i would
Lequitta is the best and knows what she is doing she got me in and out I will tell my friends and family about this store
She has good customer services and lequitta is good
Laqueetta and her staff, Alexandra are very professional in working with me and the needs of my unit. The grounds are kept and clean.
Lequitta and alex They have excellent customer service and I will recommend them
Lequitta and Meagan were very helpful and enthusiastic in giving me everything I needed and made the process much easier.
Lequitta and Alex are Good at what they do very professional and will be back
Came in to this store and lequitta has the best customer service will tell my friends and family
Lequitta y alex. Me dieron un buen servicio
Thank you Alex & Lequitta for great customer service!!! five stars all the way!!!
Lequitta was awesome
Lequitta has the best customer service
I came to get one box and lequitta helped me and I got four boxes and tape she good
I went in to pay for my grandma and lequitta had good good customer service
Ms.Lequitta was very helpful and friendly, she had an amazing smile and brightend up the bad day that i was having. Yall need more employees like her.
Lequitta & Babette They Were Good
HARD upsell on the lock (bring a padlock with you!) and the insurance. In fact, they straight out lied to me and told me I could not go with a third party insurance, and had no choice but to use theirs. Fraud fraud fraud!! Make sure you check out the class action lawsuit against them on their insurance.
Awesome/babette/lequitta
I went into this location yesterday to get a unit. The ladies there Taylor & Lequita were very customer friendly & helpful. They not only got me squared away with a unit but they also taught me about some of the other products that are offered inside the office.
Lequitta a very good person we need more people like her
Lequitta and taylor are very good works
Great customer service! Taylor and Lequitta are awesome!
Awesome experience. Secured my stuff for one month at a great rate. Storing was easy and LeQuitta was super friendly! Thank you!
Sharonda and Lequitta were extremely great and helpfull. The best customer service i have recieved while trying to look for a storage unit. Highly recommend this place !!!
Great place to Store your belongings, Staff in very helpful and always greet your with a smile.
Great customer service shay and lequitta very friendly highly recommend
friendly staff
Lequitta Was Very Helpful . She Give The Best Customer Service . (:
Shay and Bunnies is such sweet ladies they took credit of me well and made everything possible for me those ladies are great they even gave me pizza.
These ladies really know how to turn yohr day around with their great customer service! LeQuitta and Atonya did a wonderful job with assistancing me with my move in as well as my moving out process . I will most definitely rent here again if needed again! Keep up the good work ladies !!!!!
LeQuitta and Antonya was really helpful and I enjoyed her service. She made everything easy for me and my grandmother and I will advise everyone to use this location.
Very nice peolple...Atonya and lequitta
Came into the office to make a payment was greeted with smiling faces and wonderful attitudes . Lequitta and shay was awesome!
Went in for a payment, Jordan and Laquitta were very helpful.
Very impressive. Very good customer service.keep it up lequitta.
Lequitta, Atonya and Jordan have good customer service
Great friendly service!
This location by far has been the most help from previous locations. Walk in and the two ladies at the front, Lequitta and Atonya, greeted with smiles and helpful. I didn't come in for a storage unit but needed information on the storage box that was available to be purchase for shipping. They were very helpful and informative. Will be coming back for sure!
Laquitta and Atonya were amazing! Provided outstanding customer service!
Very helpful staff!
Awesome
Excellent customer service from Lequitta and Atonya
These two ladies are the best! A blessing! There is no competition. I recommend this location and this company because of these ladies.
LeQuitta and Atonya are Awesome the best customer service I've ever had they cater to all needs in a great timely matter would most definitely recommend this location to everyone Ps and very happy customer JPayne
Great customer service!!!!! Thanks LeQuitta, You really made me and my daughter feel welcome!!!
Atonya and Quitman were nice and very helpful, I was having a bad start to my day with the ladies kindness and patience I left with a smile.
Love it lequitta atonya
Atonya and Quitta are the BEST!!!!!!! Excellent customer service, smiling faces, and very polite and patient.. It felt like I was apart of the Public Storage family.
Great facility!!!!!! Awesome customer service and support. Tonya/LeQuitta
My experience was excellent lequitta was very friendly and nice she helped me out quickly
Thank you LeQuitta for your excellent customer service. You were able to provide a unit that fitted my need exactly and made the transition of moving a less stressful one.
I visit this store on the first and lequitta had the best customer service and good knowledge of the property I will recommend this property to all of my friends
I must say that there were two employees with Public Storage location at 9811 N. 45. These 2 employees were very patient, informative, and understanding about resolving my situation. I am greatful to have Laquita and Jordan assist me.
Great customer service given by store associate LeQuitta she was very friendly even offered me a bottle of water because she recognized i was sweating because of the outside heat
Lequitta was friendly and pleasant. She answered all my questions and rented my unit in a fast and efficient way. I highly recommend this property.
lequitta has gave me great customers service she gave me a bottle on water while walking by on a hot day
I came in to make a storage payment and was helped by laquita , she was very helpful and friendly
Great service! LaQuitta has the best customer service, very helpful!
Abby and artischa very helpfull
Abby showed great customer service and is always polite and helpful when I have questions. Plus i think I'll call her fabby(fabulous abby)
My experience was great both Nikki Nemons and Abby were very helpful and understanding as to what my needs where and offered to assist me when I needed help opening storage I would say keep them around because they care about people and there needs can't find that everywhere nowwa days!!! I give them five 🌟 🌟 🌟 🌟 🌟
Abby and Nikki are amazing have excellent customer service skills I recommend everyone in Houston come here
They so kind. 😀
Abby has been such a help during my time renting here. I appreciate her kindness and professionalism
I meet two wonderful friendly, smiling faces that provided me with great service. I was please with my move in. Abby and Que were very helpful.
Good employee service, I felt very welcome and taken care of by Abby, Jordan, and Que.
Wonderful customer service ! Thanks to Ms. ASHLEY & ABBY
Im the security guard during the door replacement but I been going back and forth dropping off the keys. Ms. Ashley and Abby have been extremely nice thru out my time here and helpful with the customer!
Abby is always helpful and Iwill always do business here.
I always enjoy coming into this store to pay my bill with property manager abby I would rent here because of her
horrible. the manager abby has no customer service/people skills.
OOHH ITLL BE A GREAT SHOWING
very nice polite and helpful.
Great experience with Shawn & Suzy
Great customer service ms. Alexis was great !!!! Will recommend and return to this location
Abby and Mernice were a delight to work with. They my move in so easy and stress free. Will recommend this location to friends and family.
I was running late and property manager abby was very helpful and polite and when I arrived mernice was very pleasant during the whole process . very nice and friendly staff. thanks mernice and abby
Nice and friendly staff Sharday is always a great help when I come in for services!!!
Very assuring staff got just what I needed!
Rachel and Abby were great, very helpful and efficient.
Awesome experience
Abby was friendly
Abby was very friendly and very helpful. It made the process of getting a storage unit very easy.
Abby was sovmuch help
Rachael was awesome gave me great customer service made my move in SUPER SUPER SUPER Easy! Thank you Rachael.
Very good she had great customer service. She wasnt rude like the other people.i think her name Delisa cox
Abby was professional and friendly form the initial contact over the phone. The site was clean and presentable. The lighting and security was on point. Everything was explain so well. I will recommend Public Storage from now on.
Danita and Jerin was very helpful in my time of need assisting with all questions I asked they also made sure I had a very good understanding of the rules and guidelines I would recommend any and everybody that needs a storage definitely there service is second to none
Lequitta give me an excellent customise servise she is a good worker
Jerin was excellent .she provided great service
Nija thanks for all your patience in finding me a storage close enough for my storage boxes.
La atencion fue muy buena con la señora jerin
Jerin is a very exceptional employee and I would gladly recommend her to anyone who needs a reputable storage facility.
Nija, thanks alot for your help. I would definitely recommend this place and also consider y'all to ask for Nija, lovely personality and answers all your questions on the spot!!! Absolutely 5 Stars!!
Jein & Le quite a are the best! I recommend any one that go to public storage to ask for them. Great customer service
Jerin-Love the people and the service that they give and knowing that my things are safe
Alex was informative and courteous. She made me feel comfortable and explained everything. Ms. Jerin came in towards the end of my check in and was cheery and helpful as well. They definately made my day!!! Thank you Alex and Jerin
Jerin. & Alex are very good workers and very friendly and helpful
Awesome job at this location from Jerin and Alex
Lequitta
Allsome super great service glad to have had Cindy attend us with our transfer!! Super quick n help with all questions I had thank you so much!!
Mr. Vince made renting a storage facility very pleasant and simple. Thank you!
Great storage facility with nice location. Ms. Alex was very helpful through the process.
Danita was very helpful during a great time of need !
Nos brindaron buen servicio, muy amigables y explican todo hacerca d la unidad...... thanks for everything Jerin
I had a situation arise here at the property and I was wowed at the customer service that I was given by Jerin and Danita . They handled my problem like they truely cared . I would recommend this location too all my friends and family members. Thanks alot Jerin.
This particular location was excellent. The employees Ms. Jerin and Ms. Danita was awesome. They were very friendly and patient with me. I would recommend this location to all my family and friends. Keep up the good work ladies and thanks.
Kendra Brown was awesome. She went over and beyond to assist with renting the unit and explaining the entire process. Great customer service!!
IT'S VERY CLEAN ON THE INSIDE. WELL KEPT..THE ONLY PROBLEM I HAVE IS THEY CHARGED ME A LATE FEE AND IT WAS STIL GRACE PERIOD...
I was in and out the lady treated me good and she was AWESOME I would recommend Public Storage to anyone :-)
They are awsome