Kamira and Raquel, were so helpful when I walked in and answered any questions I had. Great service!
Great service and team members Raquel and Kamira always there to handle any problems and always willing to go the extra mile perfect customer service. I recommend this location to all my Family and friends. Thanks
Kamiya and Raquel did an amazing job today helping setup my storage
Emplyee KAMIRA @ 9811 North Fwy, Houston, TX 77037 Has displayed remarkable customer service a picture of her should be posted on the wall as soon as you walk in letting them know that she is certified bonafide 100% about customer service and customer service is important because we rely on customer service to help us navigate through our issues and difficulties and when you have someone that's informative and patience considerate and understanding when you are going through a difficult time and frustrated and need help look I'm not just saying this
Great service from start to finish. Always greeted with a smile and very helpful. Thank you Kamira, Niña, and Meagan for the great experience.
Kamira was wonderful and very helpful
Neja and Raquel we do amazing with the guest and went far and beyond to help us out with a transfer! Such amazing employees
The last review was a mistake, my apologies to the nice ladies, especially Nina.
Magan was very nice abd explained everything detailed. Good customer service
Megan was very knowledgeable n provided me with excellent customer service
Public storage is the best place to rent a storage from. This is my second time renting from them. I had no problems. Cool climate very clean, and the staff is awesome. Very professional people.
Meagan had excellent customer service very patient
Meagan and Ninà was absolutely wonderful and very fun and attentive from start. The customer service is more than great! Clean as ever.
Always a pleasant visit and atmosphere when we need to come to the office. Very helpful attitude from the staff
Meagan was extremely courteous and helpful I was very happy with the service.
Great experience since i’ve been here. Danny has been very helpful and informative! outstanding customer relation and service. Hope he stays at this location. Property manager meghan is amazing as well!
Staff was friendly and made signing up very easy. Great energy from them and great experience.
Meagan did a great job thanks alot
Great property. Very clean. Meagan is great super friend great service.
Very good customer service. Staff went above and beyond.
I am beyond blessed with Meagan at this storage facility!!!
Awesome customer service. Came in right at closing time. Meagan went above and beyond to help my wife and I choose a storage. Even after hours she did an amazing job Will Recommend this place
Perfecto y rápido servicio 🙏🤗 thank you MEAGAN!!!!
Danny and nina were super helpful today when paying my bill. The property manager Meagan is super sweet and always helpful used to rent with her at another location so i was thrilled to see her when i came back to rent. Love this location recommend them.
Danny was amazing with the best service I’ve had at a storage unit! Thanks Meagan for taking the time to explain everything so perfect on the phone
After having a rough start with the manager Meagan at the facility I am glad I was able to speak to some one that took care of me properly and cared to ask me what the issue was and had great customer service it's people like Jana (hope is typing her name right) that will make me consider renting with public storage in the future.
Meagan was very friendly and professional she helped guided me through the process very promptly!!
Meagan was very helpful and got us in and out very well.
Meagan was very generous, wonderful customer service skills, and was very helpful, I would definitely come back here!!!
Danny and Mrs Faye helped me to pick the right storage and the move in process was awesome ! Definitely recommend!!!
Great service by Meagan. She rented for another property but she really helped me. Recommended to come see her
Great customer service fast and would recommend this place to anyone great service Meagan was our customer service rep
Danny was very helpful and patient with me trying to fill out my paperwork to rent a unit this evening!!
Highly recommend this storage, Lu Ann was so nice!
LaAnn was very helpful nice and answered all my questions
Great staff. Easy transition. Thank you
I had an awesome experience at Public Storage on the North Freeway in Houston. Meagan and Danny are awesome. They were very professional and very helpful. They answered all of my questions. I will definitely be sending referrals to them.
meagan and danny are super friendly. get place
Meagan is great. She is helpful, sweet and has great customer service. She explained everything and made the process so easy. I recommend this place and come and ask for her.
Danny was very helpful finding the correct storage size!!! Could be cooler inside but we are in Houston!
Danny and Meagan super helpful
Meagan and Danny were so helpful with the whole process and really nice to deal with
Están robando hay ami me robaron en el tercer piso y son los q trabajan hay los pasillos no tienen cámara tiren fotos ante de que sierren las puerta por q si no tienes fotos o recibos la aseguradora no va guer pagar pongan cámara con batería por favor pendiente son los de hay gracias core la voz
Great place and staff Danny was helpful and welcoming. His help makes me want to rent at this location more often. Thank you
Danny was super helpful and very knowledgeable and attentive and made the whole renting process super easy
I'm glad to leave a review today. My visit started out unpleasant due to how a moving truck was parked across the handicap space. I drove through the entry gate right behind this moving truck. As the 3 man crew exited the truck, I pointed to my handicap placard and showed that they were blocking the parking spot. The crew and the lady that hired them chose not to move so I was forced to park elsewhere. Before leaving, I went into the office to ask a few questions about ground floor units. I'm addition to answering those questions, Danny took the time to explain the periodic price increases as well as the transfer process. He took the extra initiative to explain a couple of things to me and his professionalism and engaging demeanor should be rewarded. The positive experience with Danny definitely outweighed the frustration of the parking space experience.
Meagan and Faye are so nice and friendly. Everytime I come in to pay my bill it be great customer service. Recommend this place! Clean, friendly, and a great environment.
Meagan was a big help and really took her time to make sure I had everything I needed .
I came in last moment an Meagan helped me out tremendously. ... Yall are awesome. She is very nice . First time renter ..
I had great customer service with Mr Goudeau and the other manager she took the time to show me where the storage room was located Great customer service!
Maxine was really good with us and helped us in getting the best storage for our things
Meagan is great. She accommodated me in my move in. I had a problem being able to get in with my public storage app and she fixed it for me. She’s very knowledgable in her role and I appreciate the information she provides.
Megan made it easy to reserve a unit and she called to confirm the time and day for us to move in. We were able to move everything in a couple hours, saved time and money. Thank you Megan!!
Drove here to bring people to put stuff in this storage and it's NICE! This place is super secure , clean, spacious, and has plenty of cameras. I like all those qualities. It's very cool they even have carts for their customers convenience to use. It smelled fresh in the building.
Megan and Nina are incredibly nice, professional, helpful, and funny. I'm glad I've came here to get my storage unit.
I think that Miss Meagan is a very excellent property manager an she is very helpful and professional.
Lolita Thank You Thank You for Your Great Help.... You Were A Blessing..... Great Job!
Lolita was so helpful, great customer service. 👍👍
Access gate not working. When I intially signed my lease the Lady told me the gate just broke and would be fixed ASAP. A week later, I find out from another customer that it has been broken for like 6 months! Come on. This is 2023! We are like the 3rd or 4th BIGGEST CITY IN THE COUNTRY! Do you know how many "Gate Companies" there are here!? It would probably take LITERALLY, ONE DAY and a few hundred bucks to fix.... It's just absurd that it's an ongoing issue.... step your game up... Super Disappointing
Megan was a big help with me today amazing service today thank you
Lolita, was friendly and very helpful. Gave me all the info I needed!
Meagan is the property manager here. She us AWESOME and definitely about customer satisfaction. Thank you Meagan for assuring my experience here has been stellar!
Lolita and Meagan were amazing! Very helpful in finding the right storage room for me!
She was very helpful thanks Meagan
Max and Meagan was excellent and they provided excellent customer service was in and out thanks
Max/Meagan was a great help
Great experience Rolando was so helpful made it easy to rent!
Meagan was awesome made the rental process very easy real informative customer service was great she has a great personality.
No one is ever there to answer the door. No one is in the office. Ever! Everytime I go to the office during open hours it's locked and I knock and knock.
Storage building is very clean with decent climate, and my storage room was like walking into a new apartment closet. Megan was helpful and I was in and out the door....A non-ghetto place that has elevators and dolly carts for your convenience! 😊
Great customer service and very funny and great personality hope everyone has the same experience as I did with Nina.
Meagan and Jana are wonderful people. You just always look for them when you come in public storage.
Megan and Nigel was amazing they were very helpful and fun to talk to just renting my space and can't wait to move in.. property is very clean and like they have moving carts
This is a great property and the customer service from Ms Meagan was the best. I so appreciate the kindness and the efficiency of how she explained the way things works.
Markisha Williams was very sweet and helpful great customer service thank u
Great help and the prices beat everyone else. Btw awesome customer service. Thank you!
Meagan and Nina were the best. Answered all my questions. And helped me get the best quote. Thank you ladies your the best.
Jeanette was very helpful and very sweet and good customer service. I would give her 10 stars if I could
Rolando was very helpful and knowledgeable I'm getting me processed .
Meagan had great customer service. Very friendly, and highly recommended you come see her.
On good Friday, April 7th I rented a storage unit for the first time and JD was helpful and knowledgeable about what size storage I should purchase. She was attentive and patient with me and I truly thank her for that.
JD was very nice in her delivery of some not so great news. She also helped me to get back into my account, effectively explained a few changes the company was making and provided me with some extra help :). JD is the best!
Got stuck in the elevator for 45 minutes and there was no emergency buttons or phone to call for help my mother in law and husband were hyperventilating.tgank God I had a phone so the fire department came. They aren't even trying to help me or anything.dont like this location.
Meagan was very helpful and kind
Very helpfull customer service I will come here again
Meagan was very respectful and helpful to us yall need people like this fr.
Megan
Is the greatest agent ever she was quick fast sweet friendly and just super kind public storage beats every one and you can buy that for a dollar
JD was amazing she showed us our unit and explained all the details of the rental agreement. She made the entire process quick and easy thanks!
JD is the best by far helped me with everything. Thank you JD your positive attitude had really made my day. Please hiring more people like JD. If you ever go to this storage ask for JD a true hard worker. Cause I am definitely telling all my family and friends about her.
Meagan was very helpful and I loved the service here
The experience was good with Megan.
Teresa is nice person good service
Customer service was great we highly recommend this storage and if you need to talk to someone about anything Meagan is the right person.
Meagan was amazing she answered all of our questions and she went above and beyond. I highly recommend Meagan if you ever come to this public storage.
Most unprofessional staff ever! We had a unit for 1 1/2 years and PS never had an issue with us paying or for any other reasons. As soon as we want to leave they staff is rude, unprofessional and not helpful at all. No one is on the same page, allegedly, as to not assist. NEVER NEVER again will we store here. Don’t even bother and they’re expensive too.
Very safe place,
Staff, friendly and helpful,
Best prices around,
I recommend this place100%
Thanks meagan
Jd gave me a wonderful experience in a not so wonderful circumstance. Thank you for your hospitality!
Megan, Kamira and Jenna were very informative and had wonderful customer service! I love renting at this location💙💙 and have recommended friends.
i been with public storage over 2 years only to find out at time of move out i had items stolen from my unit, No force entry so my theory it was in inside job!! get a second lock people dont trust no one!!
My sister says the rates are good
Don’t miss any payments or they will charge all kind of fees and make you pay for a lock even though you are getting all of your stuff out of the storage !
Had such a great experience and Meagan was so helpful and nice definitely will recommend to friends and family.(:
Meagan is the best
She helped me out in getting a storage when I needed one asap. Always helpful seems like we are following her to every storage she is st
Thanks girl
Meagan was so helpful and sweet WONDERFUL SERVICE
Megan she was very respectful and have good customer service... She is very helpful....
Meagan gave excellent customer service and was very helpful with answering all my questions
Very friendly helpful staff. I had issues trying to create a new account and they were very helpful.
Megan has a great attitude
Best place to store your stuff.
Meagan was wonderful she helped with all our needs
Very happy with Mrs Megan very helpful thank you
No one was at the 9811 N Freeway office so that I could rent the unit I reserved.
Krystin Is the BEST!! ⭐️ ⭐️⭐️⭐️⭐️ her service is beyond good. Couldn’t have found a better place to do business in. Thank you 🙏🏾
great customer service everything I needed these to beautiful lady's names Meagan and Kristin make my day thanks so much
Meagan was very helpful and kind!
Meagan was amazing she was not only extremely helpful but she’s so motivated and quite the multi tasker she was also patient and courteous
Space is very nice and clean not to mention Meagan was very helpful in assisting us. We we’re able to get a unit in a matter of minutes. I would definitely recommend this storage to others.
Meagan was sooo NICE!!! The facility was so clean and we are so glad are able to store our belongings here! Thanks so much for your help!
They said close at 5 but at 4:45 was closed . Bad service.
Kayla is the best ! I am a customer for life ! Great service! Clean facility !
Kayla was so helpful and stayed late until my arrival. Excellent service
Meagan was the BEST! Thank you
Very good customer service go above and beyond, Thanks Meagan ****
This have been a very great experience. Meagan was a big help through all the steps. Would recommend, especially with the promotion.
Ms. Lolita was very helpful when I had to rented my storage. She made it fast.
Bobbie was awesome. Process was done in a flash!
The ladies that helped us Megan and Bobbi were very courteous and explained how everything worked thoroughly.
Meagan & Bobbie were very helpful to me, they both were very knowledgeable of the business and they're personality were AWESOME. I would highly recommend my family & friends to Public Storage.
Meagan was great! She really helped me out and has great customer service. She is the best and this place is the best.
Lolita was very helpful. Took her time and explained everything thoroughly. I would recommend this location to anyone. I have never had such a positive experience with public storage.
Friendly, fast and great customer service . I love Lolita !!
Gracias Lolita!! Good customer service
Lolita was very helpful and gave us a wonderful experience also very professional
My experience with public storage was pleasant and excellent service. No break-ins. Everything went smooth. Thank you Lolita for helping me today. Greatly appreciated.
Meagan is the sweetest. Very detail oriented , took very good care me. Awesome service from her, I appreciate her help and she also tried to get me the best deal!
Meagan was great. Helped me get set up with a unit and had awesome customer service.
Thanks Lolita for your excellent customer service
Ms Lolita i really appreciate her help she answer an help me with all my questions an concerns she is so nice her customer service is excellent we need more people like her in this world .
Best services , thanks to Mrs.Lolita that help me get my storage unit
Meagan has great customer service. Love it here.
My experience was very pleasant. Meagan is an exceptional and knowledgeable property manager. I will definitely share my experience with my family members and friends. Thanks Meagan for your professionalism and courtesy.
Meagan was excellent! Great service. Come see her!
LOLITA WAS VERY HELPFUL AND HAPPY TO HELP ME! VERY GOOD ATTITUDE AND NICE 😊
Lolita was very helpful with answering questions and letting me know everything that needs to be done to access my unit. First time storage rental was a breeze!
Thanks Lolita for the excellent customer service. Great location
Lolita help us very well great customer service thanks Ms.Lolita
Ms.Lolita was very nice and helpful with me on getting a storage. And I choose this location cause it was better than others.
Lolita was very helpful and friendly I give her 5;Stars
Very professional service from Meagan
Lolita did a Amazing Job very helpful Got me in and out with no hassle!!
Lolita and Krystin was very helpful and gave me excellent customer service and super exceeded my expectations!
Lolita was very helpful and explained everything prefect would recommend public storage to anyone thanks so much for everything to me
I stopped by to make a pymt at this location and was greeted by Lolita. Friendly lady, great personality. Thanks
This location is very convenient for me. I will definitely recommend this place to others. A special shout out to Lolita for answering all my question and also for having excellent customer service.
Lolita is great I never have problem here....love this place of business.....
Lolita was the best! I appreciate her help, and love her wonderful personality! I recommend this location to everyone
Ms.Lolita was good she help me move in fast everything was good and fast going
Thank you Lolita for helping me today. Great customer service
Meagan was great. Super friendly, great customer service, and willing to help. Glad I came here to rent.
Thank you lolita for excellent customer service.
Lolita was amazing with my move in and I would recommend her to anybody at this location. She was professional with her job and got everything done that I needed
After a very long drive and move from out of state my experience with Krystin was amazing! She was thorough and friendly. I 100% recommend this location!
Meagan was excellent…best storage service
Ms. Krysten was very pleasant & extremely helpful on how to make the space work for me. Easy process!
Meagan is the best she is very helpful. She has always been very sweet and understanding. If you need to rent from here please ask for her. Great job.
Meagan is so sweet and very helpful. Very respectful and good sense of humor!
Lolita was very friendly and helpful! The space is very clean with security cameras and gate code access. 5 stars!!
Lolita was a good helper and real nice 👌
Meagan was very helpful and got me a storage
Lolita is the best! She was so helpful and professional and cares deeply about her customers and the property. My partner Dan VD and I would not go anywhere else for our storage needs.
Great customer service from meagan! Recommend
Muy buen servicio al cliente muy amables y muy profesional
Gracias lolita
Meagan had a great customer service
Thank you Lolita for taking care of me today. This location is clean and I’m glad I chose this location.
Lolita made my move in a success. Thanks for great customer service.
Meagan had great customer service! Recommend go see her!
Every time I came the building was closed
Thanks Miss Lolita for helping me make my move in process a success. I recommend this facility to anyone looking for storage needs
Thank you Lolita for all your help today.
Very nice people and very clean would highly recommend this public storage and great prices on the units
Meagan was so patient and great. Love her customer service
Meagan has great customer service. She is nice and friendly. Recommend
Awesome service!
Thank you Loilta...
Lolita was an amazing help, I would suggest anyone to communicate any concerns or questions to her. She was beyond helpful, very clear and understandable. Will definitely be back and recommend this service.
I love public storage miss Lolita was very helpful very kind appreciate everything made it very easy an fun to get storage Thank you !
I have a storage there and they never answer the phone I shouldn’t have to come up there to get answers
Shout out to Meagan for making open storage easy as can be
Meagan has great service. Recommend
Megan and Taquilla were very friendly. Great customer service.
Great service Meagan , thanks so much for all the explain about how this place works , thanks for your patience as well . Awesome and sweet Girl.
Lolita provided great customer service. Was very professional and informative.
Lolita was great. She was polite and knowledgeable. My things were kept protected and safe. The move out process was very streamline.
It's very clean and takes care of my stuff well. Prices are ok and reasonable.
Cool and clean in the inside