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Public Storage Self-Storage Units at 621 FM 1960 Rd E, Houston, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Nearby Self-Storage Locations
Self-Storage Near Houston
Resources from the Help Center
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See what fits in different storage unit sizes
North Houston Storage Units On Cypress Creek Parkway
This Public Storage in north Houston, sitting at the intersection of FM 1960 and Imperial Valley Drive, less than one mile east of Interstate 45, is equipped to handle any size load with the right cheap self storage unit.
At this location, there are indoor storage units and outdoor storage units for customers to choose from. There are also climate-controlled storage options, as well as a limited amount of parking rental spaces to store vehicles, boats or RVs.
This Public Storage is open 7 days a week and a property manager lives on site to oversee the facility.
For folks taking the family out to Lents Family Park, a 5x5 unit is a great way to keep backpacks, hiking shoes, sports equipment, picnic blankets and more in one convenient spot. A 10x10 unit lets residents near Westfield or Cypress Station empty out that old wardrobe from the closet, while a larger 10x30 unit can easily store an old couch, refrigerator, bedroom set and so much more.
Located just off I-45 and not too far from Hardy Toll Road, just a few short miles from George Bush Intercontinental Airport and only 20 miles north of downtown Houston, this Public Storage combines convenience with affordable self storage options for a sensible solution to the storage needs of the north Harris County community.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 458)
I had a lot of trouble with the automated customer service. But the managers at the 621 fm 1960 location was awesome! Very helpful and polite. Got me in and out quick! Thanks Drell and Emelie!!
These young ladies were extremely helpful. Very nice
MIs Drell is a wonderful lady she help us with everything we want to know.
Visited Public Storage today and was greeted by Ms. Drell. She was very nice,professional and welcoming. She made the rental process very easy and explained everything detail to detail.Very friendly and kind. I would recommend this Public Storage to anyone and definitely ask for Ms. Drell.Thank You for making this experience so easy.
Brittany was really nice. Very knowledgeable.
Update, this place never has an attendance. Every time I go there's no one in the office! Rat s#!+ on everything. This place was ran nicely at one time I don't know what happened. I had to get a new debit card so my auto pay didn't go through someone was sure to call for me about that. But any other time no answer when I call them.
Horrible with in two weeks rats had ate my stuff shoes and all the manager said he was going to get me a credit haven't heard anything they ate plastic canisters and all had I waited any longer I probably wouldn't have had anything left I'm furious about it..Thank you D.Blake you took care of everything for me I appreciate you for this I can give you ☆☆☆☆☆
Your property manager, Cole went so far out of his way and answered every concern that girlfriend had! I would recommend this facility to anyone that is looking! Thanks again my guy!
They didn’t have what I was looking for but the service was great, Cole was really nice and helpful
It was very clean—but I had seen a few mice droppings upon entering my unit.
Cole took care of my check-out when I was done moving. Very fast and sufficient.
They are infested with rats don’t go here all they tell you is to call insurance I lost all my stuff from rats chewing through my kids things feces and urine all over in my clothes and they made a nest after they chewed through my clothes
FeFe customer service skills were superb 👌. Thanks.
DO NOT RENT HERE STORAGE IS COVERED IN RAT POOP AND COMPANY REFUSES TO REFUND MY MONEY THIS IS EXTREMELY UNSANITARY AND UNPROFESSIONAL!!
I don't use no other storages, I only use Public Storage, they're always clean n affordable
Ms. Drell gave me great customer service from the time I walked in. I appreciate the tour of the storage and all the information pretainting to the my storage. Thank you again.
Joy was very informative today and helped me get back into my unit quickly, the property is very clean too!
Me and my brother went up there with no reservation or idea of what we needed but Joy was so helpful and insightful to us and got us in and out of there quickly, great customer service !! The unit could have better pest control but overall we get great help with any concerns :)
Mrs. Joy is very professional a nice I will be storing here for while. She’s very easy to deal with
Jan did a great job assisting. She's polite and friendly.
This has to be the best experience and i owe that to jennifer! She made the process to easy thanks to her kind and helpful nature! this is definitely one of the top experiences ive ever had with an employee and she was great dealing with my Spanglish , 10 stars all around the board!!!
I love how helpful Jennifer was!
Tawana was very helpful and considerate! Helped me get everything that i needed, quick and easy process. Although, i was given a storage lock with 2 keys however one of them didnt work, but Jennifer was able to fix that right away for me by issuing a new free lock and lock cut request to re-secure my unit space
This is the best storage facility.Whenever I have. A issue Tawanna is very helpful.she has a beautiful and warm personality.She is very knowledgeable
Tawana is awesome great customer service.
Tawana was an awesome help ! Made getting a storage super easy
Favorite location! Great costumer service always in and out.
Jen was super helpful
love jen she’s amazeballz🙌🏻🙌🏻
i had a good experience here, remembered I could give out a rating, i thank jen for her help a lot!
Jennifer Is a good team player and is always ready to encourage teammates and appreciate their achievements
Jen gave me very amazing service and I had a greater time than expected. ty jen!
This has to be the best experience ive had dealing with a storage locker and i owe that to jennifer! She made the process to easy thanks to her kind and helpful nature! this is definitely one of the top experiences ive ever had with an employee, five stars all around the board ! ⭐️⭐️⭐️⭐️⭐️
I went to this public storage and Jennifer helped me pick out the perfect storage for me. She was so sweet and her customer service is amazing. I would 10/10 recommend.
Amazing storage unit! Jennifer was so amazing, helpful and professional. Made my moving process so much easier. Very kind.
Tawana was a great help today . she really help me with the right size unit by showing me my choices. She was patience and and kind Thanks for your help
If you need a place to store your personal things, look no further than public storage. Tawana was hands down the best and made the process easy. She went above and beyond with her professionalism. Thank you for your hard work!
Ecxelente customer service
Tawana was so helpful with getting me my storage space! I called once & didn’t get a response but she called me back less than 5 minutes later and was very patient with me while I had to change my storage from a small unit to a larger one. I definitely recommend everyone renting a storage space from here!!
Enjoying the convenience of having a storage unit in an easily accessible part of town. Tawana was extremely helpful and fast, I was having trouble booking online, and she got me finished up in 5 mins! Thank you so much Tawana!
Jennifer was great!! Super sweet and helpful totally recommend this place!!
Thank you for the great service to Tawana! Renting a storage unit on last minute moment!
Thanks for the help renting our storage unit to Tawana! Great customer service
Tawana was awesome!! Has great customer service and was very helpful.
OMG MS.TAWANA IS THE FREAKING BEST!!! She deserves a raise or something! She is so helpful, she walked me through the steps and I so appreciate it! I pray God grants all your wants and needs in this life! THANK YOU AGAIN TAWANA
Tawana was awesome. With every question she had an answer.
Tawana was nothing short of amazing. Will be coming here again for my storage needs. Thank you for your great customer service and quick process.
Excellent service. Was in and out. Thanks to Twana
Tawana was very nice and helpful. I appreciate the service.
Tawana was very friendly, informative and helpful. She was also very efficient! I very much enjoyed my experience.
Tawana was very helpful, friendly and informative. This is my first time renting and the experience was easy and great.
Thank you Tawana!
I definitely recommend this location!
Had an amazing experience!!!
Tawana was great, she was very helpful and friendly. She answered all of our questions and made sure we had an understanding of the policy. I definitely recommend coming to this location.
Jen is more than helpful she went the extra mile for me. I been looking for a storage for 2 days and almost gave up till she called and helped me out
Jennifer is AWESOME! She’s super helpful and patient (we were so disorganized). She has a beautiful smile and spirit.
Location!!! Thank you Jennifer for your amazing help at the desk today with us on choosing a storage that would work for our move!!!! Thank you thank you great location and service
Amazing customer service
Called around a few storages. They were all full. Came to the public storage and was literally able to get a unit in minutes. Tawana was amazing. Customer service was good. Highly recommend!
I had a great experience dealing with Ms.Tawana the experience was respectful mindful it good to do business with this public storage and she always here.Thank you Ms.Tawana
Hello, I just wanted to say that Tawonann was very helpful, kind, respectful person. She made sure that my experience with Public Storage was a good experience and I will recommend her to friends and family. Thank you
Jen was helpful in the store
Just wanna Take the time to thank TAWANA SO MUCH FOR ALL HER HELP AND FOR EXCEEDING EXCELLENCE CUSTOMER SERVICE!!!! She was very polite and understanding and help with all my questions and concerns she really delivered !! With a smile I can’t thank her enough for finding a great solution for me during a urgent situation THANK YOU SO MUCH AND ID HIGHLY RECOMMEND THIS LOCATION AS WELL TAWANA For her worth ethic as well as her FAST AND FRIENDLY SERVICE I’D definitely rent at this location in the future
very great staff.. Ms Tawana made everything simple easy and fast... I recommend this storage to everyone.. very good customer service keep up the good work guys 💪🏿
Tanana was great help
Tawana was great answer all my questions
Tawana was a wonderful help today. Great customer service
Jennifer is amazing! So helpful! Thanks so much.
I just wanted to take a moment to send a huge compliment to the Propery Manager at the public storage location on 621 FM 1960. She is the epitome of Customer Service. She went over and beyond to make sure I had the correct storage and that I had the one that was that best suitable for my needs. Not only did Mrs. Tawana take care of that burr the Manager at the other location messed up and somehow messed up my reservation leaving me with no storage and I had to move out on 9/15/2023. Tawana called several locations to ensure I had a storage and that I either get that intital Move In Special. There is no words to really express my gratitude towards her. She would not let me off the phone until she found me a location and help me set up my account and reserve it. If that’s not Customer Service , I don’t know what is. I’m definately going to make sure her manager know . These are the type of recognitions that goes too often unnoticed and unrecognized.
Jennifer was really nice and sweet. She took really good care of use. Highly recommend this location.
Twanna was a big help!! Thank you!
Tawana was such a great help ! She went above and beyond to take care of me!! Thank you so much Tawana!
Great customer service!!
Ms. Tawana is the one of the most helpful and professional sales rep that I have encountered in months! She made this experience painless! Come here for all of your storage needs!
Tuwana was super helpful and very detailed about everything for my service today!
Mrs. Jennifer was awesome and very helpful. Thank you for the great customer service. It’s time for her a raise or a higher position.
Tawana did a great job
Markeisha was the very helper me with everything. She was the best very good customer service.
Jenn Is really nice and very helpful
Tawana was a big help! Great customer service!
Hey… I came in on a short notice.. and the Public Storage Agent Tawana was a WONDERFUL HELP… OMG my move out date sudden was tomorrow and she helped me with the BEST DEAL!!! She is a LIFESAVER.. if you need a storage by a knowledgeable agent. Get with her.. I would give her 10 STARS 😉
Very easy to get storage. Representative very polite and positive.
I paid for a temperature controlled unit and they moved me into a unit knowing the AC is out and I'll be in there for at least 4 days (Friday -Monday) without AC and I'm leaving for out of town. I have instruments and the Houston humidity will ruin them. Not to mention it was a huge hassle to get the right code of the door even to get in since their automated line told me the wrong code. WASTE OF MONEY, WASTE OF TIME. I will sue for breech of contract.
Mareisha : good customer service👍🏽 Very helpful
Markeisha was very sweet and helpful!!
markeisha s
Markeisha S. She was so sweet and patient I appreciate her assistance today ❤
Tawana took care of us quickly, and even offered to look for another location that offered the $1 first month deal. We thought this location offered it, but there was none available. We decided to stay because of the distance from our home. She was very thorough and nice. Thank you!
Markeisha S helped us take care of a long-standing issue with our storage.
Good morning, this is to inform you of one of your representative, Ms. Markeisha S. She is very professional in what she does. I have spoken to her on the phone several times, it was a pleasure. Now I have met her in person, markeisha is truly a pleasure. She listens and understand. I believe with such welcome smile she deserves a pay increase. Thank you Markeisha for your delightful customer service.
MARKEISHA S.
Is totally a pleasure to have met her Markeisha's customer service it above and beyond, and with such a beautiful personality I am very happy to meet her. As an employee with Public Storage, I know she is a plus to your company.
Thank you for having her here at my time.
Mrs. A phillip-Deleon
Markeisha S Exelen services!! Good reservations!!
Markeisha s. Customer service is great.
Markeisha S has great customer service
This process was so easy and fast. Thank you Markeisha S. so much.
This is Phillip Maldonado wanted to comment on the good service I got at the Public Storage. Tawana and Jada are awesome!! Great customer service ! Thank ladies for your help!
Tawana has the best customer service that I have received in a long time! She was very knowledgeable and helpful! She went over and beyond to make sure my issue was solved promptly and effectively. I’m thankful for the experience and assistance!
S/O to Ms.Tawanna she is the epitome of the perfect customer service representative! Amazing personality & 100% dedicated to her job! Upon move in I was misinformed about several thing( it was the ladys last day)but she did her best to rectify my situations & im very much apprective ! Thank Yu Ms.Tawanna for all that you are SIMPLY FREAKING AWESOME !
Excellent service property is clean as its ever been
Ms.Tawanna was amazing she was a fast and efficient. I had a pleasant experience here at this public storage…
Markeisha W. is a awesome/professional…she took time to call and remind me about the balance on my bill 👍🏽🙏🏽🥰 🎊 🎉 and she encouraged me to download the Public Storage App which helped me save time and money
Markeisha gave me good service
Markeisha S. Great customer service! She is very professional and knowledgeable. More places of business needs employees like her.
Markeisha is the best hands down
Thank you public storage (marKeisha) the customer service was awesome she answered every question we had very polite and knowledgeable. Thank you for taking the time with us we really appreciate you so much
I really want to give a huge thanks for the help I received today at public storage with Ms.Markeisha great customer service she was very helpful friendly nice and just made my overall experience a 10 plus on today again thank you for your help Markeisha it was very much appreciated and needed today.
Markeisha simien customer service is amazing. I appreciate her
Tawana is Great
Tawana was a really great help will recommend this storage to family and friends
Markeisha s. Great service
I dont like to leave negative reviews but my storage got broken into. They took both of my computers. There is not enough camera on the premises. There is two doors in my storage they only gave me the keys to one door. this is unprofessional
Tawana was a big help She is Awesome..
I had reserved my storage online and immediately went to take care of business. I cane in and said who I was and Tawana had my information up and ready to go. She was so pleasant and helpful I really appreciate her customer service. Thanks for making my visit pleasant and peaceful.
Too expensive
Great location!! I love Mr. Jesse & Ms. Fefe!!!
Had no issues, went in and out easily. Exchanged for a bigger storage with Brittany she was of great help! Thanks!
Brittany was awesome and very helpful - we are new to the area and she gave us a lot of information about the area- she cancelled our other storage and moved us to this location - very helpful and professional- thank you
The storage was clean and I felt my things was very secure and I would use public storage again.
Brittany us an awesome rep. She was very nice and helpful.
Brittany
Brittany was excellent with setting up the account and patiently waited for me to arrive!
I had an amazing experience with manager kim! She is very professional and helpful. I definitely look forward to seeing her again at the property Thanks again kim i was considering canceling my contract but, you changed that keep up the good work !!!
Came here earlier today to look for a pretty big unit. I was told that the size I need wasn’t at this location, but the nice and very helpful girl in the office, Jada, pointed me in the direction of one that would suit my needs at a different location.
Imari is really helpful and nice. She makes the reservation process really easy. I believe she a wonderful employee.
Jada was excellent founding me a location very easy great at her job. Great Customerservice
Imari been great very respectful
Wonderful experience. The gentleman in the office really went above and beyond with helping me.
The unit has been in good condition. The place was clean. Light works perfectly as the security system to go inside. No concerns for the moment
Ms.fefe and Jada was very helpful with my friend problem. These ladies was very nice and up most professional with their work. Very kind and friendly. I friend is really blessed that these beautiful ladies help her with her problem and fix it with no problem. I would suggest anyone to come to these ladies on 1960.
Everytime I go to this public storage. I couldn't ask for better customer service. And they answer I my questions.
Breana was such a sweet heart and very kind and stay smiling at all times was very professional and helped me the best way she could with all the questions I had thank you so much
Breana was so helpful 😃
We recently rented one of these storage units and Breana was so wonderful, kind and helpful. She truly made the whole process easy and understandable. Our unit was clean and we couldn't be happier. Sensational employee and fantastic facility.
I buy storage lockers at auction. Breana was so helpful, when I won my auction locker there, she was so friendly that when I needed a storage locker of my own I knew the best place to go because of her helpfulness. I passed 5 other storage facilities to rent mine from her. Public Storage needs to give her a raise. Absolutley amazing customer service. Thank you Breana.
Breana is the best ever. She was more than awesome in assisting with units.