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Address

4800 Village Pkwy
Highland Village, TX 75077

Phone

972-600-2522

972-600-2522

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor Storage Units
  • Property Manager Lives On-site

Phone

972-600-2522

972-600-2522

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor Storage Units
  • Property Manager Lives On-site
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 15/mo
    Online only price
    July 4th Half Price Sale
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • elevator access
    • climate controlled
    • inside unit, swing door
    Online-only price $ 15 /mo Online-Only
    In-Store Price
    $ 30
    + one-time $29 admin fee
    July 4th Half Price Sale

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 20/mo
    Online only price
    July 4th Half Price Sale
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • ground floor
    • climate controlled
    • inside unit, swing door
    Online-only price $ 20 /mo Online-Only
    In-Store Price
    $ 40
    + one-time $29 admin fee
    July 4th Half Price Sale

    No Obligation

  • Spring into savings, upto 50% monthly rent
    New customers only. Restrictions and fees apply.
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 20/mo
    Online only price
    July 4th Half Price Sale
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • elevator access
    • climate controlled
    • inside unit, rollup door
    • near door or elevator
    Online-only price $ 20 /mo Online-Only
    In-Store Price
    $ 40
    + one-time $29 admin fee
    July 4th Half Price Sale

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 21/mo
    Online only price
    July 4th Half Price Sale
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • elevator access
    • climate controlled
    • inside unit, swing door
    • near door or elevator
    Online-only price $ 21 /mo Online-Only
    In-Store Price
    $ 42
    + one-time $29 admin fee
    July 4th Half Price Sale

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 44/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • elevator access
    • climate controlled
    • inside unit, swing door
    Online-only price $ 44 /mo Online-Only
    In-Store Price
    $ 59
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 56/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • ground floor
    • climate controlled
    • inside unit, rollup door
    Online-only price $ 56 /mo Online-Only
    In-Store Price
    $ 75
    + one-time $29 admin fee
    1 unit left!
    Limited availability

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 124/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • elevator access
    • climate controlled
    • inside unit, rollup door
    • near door or elevator
    Online-only price $ 124 /mo Online-Only
    In-Store Price
    $ 149
    + one-time $29 admin fee
    1 unit left!
    Limited availability

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    10'x10'
    Online only price
    $ 139/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • ground floor
    • climate controlled
    • inside unit, rollup door
    Online-only price $ 139 /mo Online-Only
    In-Store Price
    $ 167
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

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    All new rentals subject to one-time $29 admin fee.

    10'x25'
    Online only price
    $ 344/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x25'
    • ground floor
    • climate controlled
    • inside unit, rollup door
    Online-only price $ 344 /mo Online-Only
    In-Store Price
    $ 361
    + one-time $29 admin fee
    Hurry!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x30'
    Online only price
    $ 346/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x30'
    • ground floor
    • climate controlled
    • inside unit, rollup door
    Online-only price $ 346 /mo Online-Only
    In-Store Price
    $ 363
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Highland Village Climate Controlled Storage Near I-35E and Lake Lewisville

Storage units in Highland Village are located between Highland Shores Boulevard and Harlington Drive just west of I-35E. All-indoor climate controlled storage units are on-site in an array of useful sizes close to the western shore of Lake Lewisville.
The Denton County Transportation Authority A-train station is nearby, serving Highland Village and all the recreational opportunities Lake Lewisville offers visitors and residents. Highland Village's birthday is on Valentine's Day, maybe because Dallas residents fell in love with their weekend getaway spot about 32 miles northwest of downtown and decided to move to the shores of Lake Lewisville year-round.
Lakeside golfing enthusiasts can tuck away clubs in a 5x5 storage unit after a round of 18 or 9 holes at Lake Park Golf Course. Keep your golf bag from hogging your car's trunk space. Our proximity to the fairways makes pickup and dropoff quite convenient.
Heritage Elementary School families looking to declutter can store everyone's recreational gear in a 5x10 storage unit for play at Kid's Kastle and Unity Park. Behind the athletic equipment, fishing tackle, kites, pool noodles and picnic gear, stow your holiday decor and off-season clothing.
Marquis at Lantana residents and others sharing a place nearby can store duplicate furniture in a 10x10 storage unit, including couches, coffee tables, dining sets and extra kitchen things. This storage rental is a great size if you are downsizing. Store furniture, decor, lamps and clothing while you take your time deciding what to keep.
A 10x15 storage unit is long enough to house canoes, kayaks and standup paddleboards for day use or overnight stays at nearby Pilot Knoll Park. There will be plenty of room for your camping and fishing gear along with the oars and paddles.
Homeowners around Highland Village Elementary planning on a remodel can store five rooms of furnishings in a 10x20 storage unit. If you are in-between residences, these large storage rentals can hold the contents of a three-bedroom home while you house hunt for your new place in Highland Village.
For bigger renovations or when relocating from a very large house, 10x30 storage units should be a good fit. Capable of containing seven-plus rooms of furnishings, these extra-large units are about the size of a two-car garage.
Highland Village Public Storage has plentiful indoor storage solutions to fit a range of needs.
At this Highland Village Public Storage you'll find:
  • 5x5 storage units
  • 5x10 storage units
  • 5x15 storage units
  • 10x10 storage units
  • 10x15 storage units
  • 10x20 storage units
  • 10x25 storage units
  • 10x30 storage units
  • Indoor storage
  • Climate controlled storage
  • Electronic keypad entry
  • Online payments

At Public Storage, You'll Always Find...

  • Convenient Storage Solutions
  • Keypad Access
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 459)

July 8, 2025
Google Public Storage Alexis McPherson
Pam is so sweet! She helped my husband and I get situated in our unit and then I had some concerns about rental prices going up too quickly and she let me know that the staff will always do their best to help with that even if I have to switch units.
July 8, 2025
Google Public Storage Chad Klein
Pam went above and beyond to make us feel welcome! Thank you!
July 8, 2025
Google Public Storage Nia Iversen
Pam was very accommodating with unit transfer and showed the best customer service.
July 8, 2025
Google Public Storage Peter Iversen
Pam did a great job was very helpful with a transfer of unit.
July 4, 2025
Google Public Storage Carla Simmons
Gerald helped me on the spot when I called to tell him my rate was going up by $21. The staff has always been very helpful here.
July 1, 2025
Google Public Storage Grand Fiori
Looked at units and Pam was very helpful!
July 1, 2025
Google Public Storage Melody Orrantia
Pam was super helpful!
June 30, 2025
Google Public Storage Calvert Brown
Pam took very good care of us!
June 27, 2025
Google Public Storage Anthony Bui
Pam at this location is fantastic to deal with and always takes care of me. Great facility!
June 27, 2025
Google Public Storage Bianca Masih
Amazing team to work with. Fast and efficient
June 21, 2025
Google Public Storage Carey Lynn Bushnell
Pam was awesome - she was extremely helpful so so very nice.
June 20, 2025
Google Public Storage Kayla Hurst
Pam is amazing and helped me get a storage unit last minute. She’s the best!
June 19, 2025
Google Public Storage J L
Pam is amazing. She is always so helpful. She keeps the place very clean.
June 14, 2025
Google Public Storage Jade Dragon (DragontasticGoddess)
Loved our service from Pam!!
June 14, 2025
Google Public Storage VIRGINIA MCGRAW
Pam was very helpful
June 14, 2025
Google Public Storage Lisa Mcgraw
Pam was so helpful and friendly. Thank you
June 9, 2025
Google Public Storage Austin Montgomery
Gerald was very helpful in getting my unit transferred. Much appreciated!
June 2, 2025
Google Public Storage Taylor Davis
The gate hours are not very convenient. We had to drive in from Oklahoma City after packing up our stuff and to avoid paying for an extra day on the trailer we had to get it all out that same day. Well we didn’t get into the area until 8pm which didn’t leave us a lot of time to unpack our trailer, input the access code 16 times just to get to our unit, load our unit, clean up and leave. The following morning I receive a message from Public storage saying that we were there too late and this was just a warning not to do it again is frustrating. If we pay for a unit and the storage facility has a gate to get into it. You should be able to come in and out as I please. 9pm close for the gate access is NOT convenient. My husband works late so we won’t be able to just go. He’ll have to take a day off to go with those hours. Which is just ridiculous.
May 23, 2025
Google Public Storage dragon 8237
Pam was very helpfully and great to work with
May 23, 2025
Google Public Storage Sarah Gerdes
Pam was very helpful and made my move easier! Thank you
May 20, 2025
Google Public Storage Edward taylor
Pam was a tremendous help in getting us set up with our storage unit. The process was made extremely simple and she answered all the questions we had.
May 20, 2025
Google Public Storage Cameron Petre
Pam helped us rent a unit. Helped with getting the right size and rented the unit quickly
May 20, 2025
Google Public Storage Ryan Petre
Pam was fantastic help
May 17, 2025
Google Public Storage Tom T
Great service. Very helpful
May 17, 2025
Google Public Storage Russell Markman
Pam is the absolute best. Don’t go anywhere else than public storage highland village!!!
May 17, 2025
Google Public Storage Kelley Markman
Excellent service from Pam. This was the first place we visited and we ended up signing for a few reasons: Pam, cleanliness, and convenience.
May 16, 2025
Google Public Storage Gloria Miramontez
May 15, 2025
Google Public Storage dan pam
Great service
May 13, 2025
Google Public Storage Elizabeth Wyche
Pam was awsome
May 13, 2025
Google Public Storage Daniel Stetler
Pam was excellent
May 13, 2025
Google Public Storage Ellen Hamilton
Pam was very nice and helpful
May 13, 2025
Google Public Storage Bonnie Hamilton
Pam was awesome
May 8, 2025
Google Public Storage Allie Calhoun
Pam was awesome! She was very helpful!
May 7, 2025
Google Public Storage Adam Taipalus
Clean friendly and secure. My only complaint is that they tell you that it's $60 a month and fast forward a year or two it's almost $200 a month. For a tiny unit. So if you see you can get a unit for 60 or 80 bucks a month beware. They wait till you move stuff in and raise it 20 or more a month knowing you don't want to have to move everything out and figure out what to do with it. I'm just storing a few things so it's not reasonable to be paying this much for a tiny unit that's not holding much. I'm just going to load up the pickup and they can have yet another unoccupied unit.
May 7, 2025
Google Public Storage Lisa Davis
Ms Pam was amazing
May 5, 2025
Google Public Storage Michelle Thompson
The staff is the best. Pam is so helpful and explained everything to me and made sure all was ready for my daughter to start moving stuff in before I arrived. My phone calls were returned in a timely manner if I had to leave a message.
April 28, 2025
Google Public Storage Tony Johnson
They will get you into a space but depending on since the $1 move Is just a scam to charge more since it'll come with a processing fee which might be half or close to the normal price of the unit. Insurance scam is also included...you must have it?! It's an extra $15 bucks. You can't take off after the first month but they lie to you that you can. Go somewhere local and cheaper. I'm getting my stuff out today. These guys are scammers in my opinion, extra fees & move in special is crap. Per the individual I talked to today.
April 26, 2025
Google Public Storage Ray Kelly
Pam is the best
April 24, 2025
Google Public Storage Micki Winterburn
Pam was great! Nice facility.
April 16, 2025
Google Public Storage chris gibson
Pam was great. Showed me unit before committing
April 2, 2025
Google Public Storage Gary Tabor
I had the unit for approximately 10 months. In the last 3 months they increased my rate from $274 to $505. We called the property manager and they were not able to help. A clear bait and switch. Renter beware. The only help they offered was that we could move to another unit same size same floor for $364. Shame on you Public Storage I thought you were a better company than this. Needless to say we are making arrangements to move and will be sure to warn everyone we come in contact with.
March 29, 2025
Google Public Storage Kristen Shumway
Great, friendly service! Clean, nice spaces!
March 29, 2025
Google Public Storage Tim Shumway
March 27, 2025
Google Public Storage Corey Shenefield
I have rented units several times at two different Public Storage locations over the past ten years. Their contract states they can increase the price when they choose. I started renting a 10x10 unit for $92 in December 2024, and I just received notice that the price will be $132 starting in May 2025. They have increased the price every single time I have rented within 3 to 4 months! I thought I would give it one last shot to see if it would happen again, and of course, it did! I just checked current prices for the same location and unit size on their site, and I can rent the same unit for $85, LOL! This seems to be their business model, and it isn't a fair one. I would suggest they change their pricing model to include a "3-month intro price or 40% discount intro price". When I'm back in the area, I'll be selecting a different storage company!
March 26, 2025
Google Public Storage Danielle
Pam is and has ALWAYS been amazing!
March 26, 2025
Google Public Storage Lindsey Huntsinger
Great place to store! Everyone is always so helpful and Pam has been super informative in the process! Thank you, Pam!
March 8, 2025
Google Public Storage Anna Saucedo
March 5, 2025
Google Public Storage ry h
This place is amazing! Ms. Pam was wonderful and super helpful!! She is such a slay
March 5, 2025
Google Public Storage Sherie Turek
Very easy to rent space. The facility is so nice and clean. Easy access in/out
March 4, 2025
Google Public Storage Cody Modro
Pam is awesome!
March 1, 2025
Google Public Storage sana khan
UPDATE:I am trying to return the darn keys and close my storage. But guess what the office is closed at 10:30AM and all my calls are redirected to automated voice. The customer service is absolute garbage.No live agents on Chat, no person to speak to on the phone. I am not going to pay for another month because public storage can't be arsed to actually hire people. Pam was amazing and really really helpful. She helped me set up my account and showed me the unit before I paid. An absolute delight. Thanks Pam!!
February 22, 2025
Google Public Storage Tina Paulus
Pam gave us excellent service with a great sense of humor! HIGHLY recommend!!!
February 16, 2025
Google Public Storage William “Scott” Youkers
February 16, 2025
Google Public Storage Doug Maley
Pam was very good at getting me signed up and efficient with the entire process!
February 8, 2025
Google Public Storage Dixie Pedersen
Public Storage made it so easy for me to open up a storage Unit at a reasonable price. I felt my items in my storage are very safe and taken care of with all the security-steps there is to get into my unit. Then when I was done with the storage unit, it was easy to close. I highly recommend public storage. It will use it again if the need ever comes about.
February 3, 2025
Google Public Storage Christina
Unacceptable Billing Practices and Poor Customer Service at Public Storage I have had multiple storage units with Public Storage at the Highland Village and Lewisville locations, but my recent experience has been beyond frustrating and unacceptable. On 1/15/25, I made an online payment of $885.60 using my AmEx. Later, I realized that I had been mistakenly charged for a unit I had vacated more than two months prior at the Lewisville location. Thankfully, the Lewisville staff handled the issue professionally and refunded the incorrect charge of $295.20 without issue. Then, on 2/28/25, I received a text saying my units were at risk of lien, but to disregard the message if payment had already been made—which it had been on 1/15/25. The next day, I received a rude voicemail from Pam at the Highland Village location stating that my lock had been cut, liens had been placed, and my unit was going up for auction! When I contacted Pam to clarify the mistake, she insisted she could not see my payment confirmation but oddly could see the refund of $295.20 from Lewisville. I repeatedly informed her that my payment had been made, but she refused to acknowledge it and demanded a letter from my credit card company as proof—not an email, not an online statement, but a mailed letter! Meanwhile, my unit and belongings were at risk of being auctioned off due to their incompetence. To make matters worse, on 2/1/25, Public Storage refunded my AmEx $590.40—essentially returning the rest of my original payment without explanation. When I logged into my account, I now owed $1,302.20 in storage fees, late fees, and lien charges! I paid this to ensure my items would not be auctioned off. This entire situation is unacceptable. Public Storage’s system is clearly flawed, and their customer service at Highland Village is disgraceful. I paid on time, yet I was treated like a criminal customer and forced to jump through hoops to prove a payment I had already made. If you’re considering renting with Public Storage, beware of their questionable billing practices and lack of accountability. I will be escalating this issue further, but I want others to be aware before trusting this company with their belongings. #PublicStorage #CustomerServiceFail #BillingIssues #StorageNightmare #HighlandVillage #Lewisville
February 1, 2025
Google Public Storage Natividad Salvador
Pam was great and very informative:D
February 1, 2025
Google Public Storage Bianca Verasammy
Great and quick service! Pam was very helpful! Made our experience joyful and quick!
February 1, 2025
Google Public Storage James
10/10
January 31, 2025
Google Public Storage V Garcia
Pam was great to work with and very pleasant. Highly recommend!
January 25, 2025
Google Public Storage Dawn Passaniti
Pam rocks! She is sweet and very helpful
January 25, 2025
Google Public Storage Spock
Pam was great and super helpful!
January 24, 2025
Google Public Storage Robert Krause
Pam was awesome and very helpful. Highly recommend Public Storage and especially Pam!
January 24, 2025
Google Public Storage Ken Salinger
Pam was super helpful and friendly.
January 16, 2025
Google Public Storage Brad Slawter
Pam is outstanding! I have worked with her for years at the Highland Village location thru various storage rental needs. Always friendly, hospitable, and professional! She is an asset to this facility!
January 14, 2025
Google Public Storage nick pid
Great and easy
January 14, 2025
Google Public Storage Shannon Hanley
I was greeted and helped with friendly service!
January 14, 2025
Google Public Storage Mary Safford
Pam had excellent customer service and the place was very clean
January 14, 2025
Google Public Storage Leeford Liles
Pam got us a good unit
January 12, 2025
Google Public Storage Blake Williams
This place is super friendly and welcoming! Ms Pam helped me start my process, she is the best!!
January 10, 2025
Google Public Storage Gabrielle Treat
The lady who I spoke with was very friendly and super helpful with my whole experience, I will continue to business here! I believe her name was Pam!
January 7, 2025
Google Public Storage Stephanie Kennemer
December 31, 2024
Google Public Storage Damon Holt
This place is awesome! Love Pam and Noah, best ever! Very clean and professional!
December 31, 2024
Google Public Storage J. Aquino
As a habitual storage user, this location is top tier! Pam has incredible customer service! She contributed to a happy new year!
December 27, 2024
Google Public Storage James Weel
My wife and I met with Pam today to inquire about our rate and other alternatives. Pam was terrific and was able to find us a very satisfying solution. She was extremely helpful and responsive to our needs and interests. Thanks Pam!!!!!
December 20, 2024
Google Public Storage Tony Williams
Pam was great!
December 17, 2024
Google Public Storage Samantha O
Facility is always clean, and customer service here is beyond amazing! When my rates went up, Pam got me a lower rate! She is always a pleasure to interact with!
December 11, 2024
Google Public Storage Charisse Guidry
Great storage facility. It is in a great location! Very pleased!!
December 5, 2024
Google Public Storage Samuel Safford
Appreciate the customer support today from Kuveri and Pam , very helpful
December 4, 2024
Google Public Storage JC Flee
Pam was excellent to work with during a stressful time. She went above and beyond.
December 4, 2024
Google Public Storage Adolfo Gutierrez
Pam was fantastic ! And an absolute pleasure to deal with .
December 3, 2024
Google Public Storage Tony Lawrence
Pam was very helpful in getting me a new unit. Thanks Pam!!
November 23, 2024
Google Public Storage Jennifer Pettit
It was quick and easy to rent, Pam was very helpful!
November 23, 2024
Google Public Storage Charlie Hudspeth
Pam is the best!
November 22, 2024
Google Public Storage Stacey Mason
We recently needed to move up to a larger storage unit. The manager Pam was super helpful getting everything processed quickly and was available whenever I had questions. I’m very happy with the facility as well- it’s very clean and well maintained. Definitely recommend!
November 22, 2024
Google Public Storage Bill Mason
Been with Public Storage for several years. The facility is clean and well run and the manager is very helpful. Highly recommend!
November 12, 2024
Google Public Storage Rob Hammerstrom
Pam, was great on a monthly rate decrease adjustment for me. And the staff is outstanding as well.
November 9, 2024
Google Public Storage Kevin Anderson
Tom, Kali, and Pam are wonderful! Such a great experience
November 2, 2024
Google Public Storage Ceresa Callender
Pam and Tom are wonderful! I forgot pass words and codes and they help me figure everything out!
October 31, 2024
Google Public Storage Crystal Eller
Pamela knows her stuff! Go see her
October 31, 2024
Google Public Storage Crystal Eller
Pam was the best! 🥳
October 31, 2024
Google Public Storage Ashley Haught
My husband and I loved having storage so close to where we lived. Great service and very clean and professional all the time. Pam especially helped us all the time and was the sweetest ever. Great place!
October 31, 2024
Google Public Storage Keyven Williams
Pam was extremely nice and helpful.
October 29, 2024
Google Public Storage MyNewGulfstream TX
I just added a unit to my existing account - after mistakenly reserving at a different location and Pam the mgr fixed the issue within seconds and got me a larger unit at a GREAT price. Thank you Pam!
October 27, 2024
Google Public Storage Brian Lugo
Yesii was great. The storage was easy to find and clean. Thank you.
October 26, 2024
Google Public Storage Kellyn Friedman
October 26, 2024
Google Public Storage Arron Harrell
October 26, 2024
Google Public Storage Jeff B
Great service Busy place Pam was very patient with all customers
October 26, 2024
Google Public Storage Erin Koskella Kipp
Pam was great
October 25, 2024
Google Public Storage Aaron Stehsel
Pam did a great job. Great info and instructions.
October 25, 2024
Google Public Storage Sylvia Stehsel
Pam was amazing!! Incredible service!!! Highly recommend this facility!
October 19, 2024
Google Public Storage Sam Lenderman
October 19, 2024
Google Public Storage Justin Costa
Pam was most helpful at accommodating our needs for a new unit. We appreciate her going out of her way for us.
October 11, 2024
Google Public Storage J Klein
Pam delivered! Exceptional service.
October 10, 2024
Google Public Storage Samuel Loliwa
I have been public storage customer a number of times. I love it. Helpful staff and cheaper compare to other storages. May God bless you and your your business!
October 9, 2024
Google Public Storage Chris Tremethick
The young woman Yessy was so helpful at the Highland Village location.
October 9, 2024
Google Public Storage John sims
Quick & easy -not expensive
October 9, 2024
Google Public Storage Smr
Pam was amazing, she walked me to the different units to ensure I picked the unit right for my needs!!
October 3, 2024
Google Public Storage David Boehm
So they are Great until you need help. By great I mean it’s a storage space where you put your stuff… Think twice and find others that are not a large organization and will be human about life events. They don’t care and will never care because it’s policy. There are other storage places.
August 27, 2024
Google Public Storage Douglas Meyer
Convenient location. Clean. Improved security.
August 15, 2024
Google Public Storage Virginia Curry
Outstanding local service. Pam is outstanding setting up account
August 7, 2024
Google Public Storage Mahmoud Salehi Pamenari (Max)
August 1, 2024
Google Public Storage Richard Todd
Pam and Stephanie are always friendly. Today they went over and above my expectations after a rate increase came in from Corporate. Sometimes I feel I'm just another number to Public Sorage but Pam and Stephanie made me feel like they value my business. I've been with them over 5 years.
July 27, 2024
Google Public Storage Renn Padgett
The price for a 10 x 10 unit has gone up over $100 during the past 2 years.
July 18, 2024
Google Public Storage Terry Murphy
Pam at public storage (highland village) was extremely helpful and professional helping us find the right unit for our needs. Would highly recommend!
July 7, 2024
Google Public Storage Amanda Werner
Marianne was wonderful helping me get all set up with my unit. Thank you!!!
July 3, 2024
Google Public Storage Mike Tunstall
Great customer service Yessii was very kind, professional and extremely knowledgeable Great experience
July 2, 2024
Google Public Storage patsy ward
We worked with Pam today. She was very helpful in taking care of our needs. She was so patient and went out of her way to make sure we left happy
June 29, 2024
Google Public Storage David Mclaughlin
They were a great help when I was being dumb.
June 28, 2024
Google Public Storage Grant Higbee
Pam did a great job of helping with the move in. Great service by the staff!
June 20, 2024
Google Public Storage Rebeca Williamson O
Pam did a great job to help me get my storage place. Jennifer was also very helpful. THANK YOU LADIES!!!
June 12, 2024
Google Public Storage Jim Jacobs
Couldn't complete application online or on app.
June 10, 2024
Google Public Storage Craig Price
June 1, 2024
Google Public Storage Debbie
Marianne was great and with ideal customer service.
May 24, 2024
Google Public Storage L C
Pam was super sweet & helpful with getting my storage unit rented!
May 19, 2024
Google Public Storage Jordan Wooley
May 16, 2024
Google Public Storage Tyler Strawn
I went here with some questions about renting a storage unit and Pam answered every question I had and never once got annoyed when I asked her and she explained it to me. Thank You Pam!
May 15, 2024
Google Public Storage Beverly Waite
This is a great storage facility. Easily accessible and super clean. Pam has always been helpful and accommodating. If I were to need one again in the future....this is where I would go again.
May 10, 2024
Google Public Storage Mr Coolbeans
When you pay your bills on time, there won't be any issues. It's always a pleasure to deal with Pam and Tina. Public storage has always been johnny on the spot when I need a unit.
March 5, 2024
Google Public Storage Judy Van Fossen
Kim was very helpful in showing us all our options with a storage space. We highly recommend Public Storage!
February 17, 2024
Google Public Storage Paula
If it will be my first time renting a storage unit or needing one, Pam made my experience a lot easier than what I was expecting. She explained everything in detail for me, and she helped me with box sizes that I may need to get . She answered all of my questions and never ever got annoyed or impatient with me . I will definitely recommend Public Storage to my friends and family and let them know what an easy experience this was, especially having Pam there to set me at ease and give me all the information that was needed. Thank you Pam!!
January 2, 2024
Google Public Storage Ron Pecunia
Today -BEWARE BEWARE BEWARE - 61% rental rate increase in 6 months - initial contracts $194 - then went to $271 - then 3 months later going up to $312 - overall that’s 61% increase - what else in life has gone up 61% in such a short time - BEWARE - in spite of great local team - Pam - great location and great facility - BEWARE - called into Public Storage corporate offices - waited 30 minutes - and on a RECORDED line with Brittany - she advised their RENTAL AGREEMENT allows for increases without LIMIT - after pleading with her about me LOVING the local team and the facility she stated on a RECORDED line that there was NOTHING that could be done about the ENORMOUS increases - NOTHiNG - simply STUNNED - please BEWARE before you chose Public Storage !!! Last year - Pam, Cindy and Kent will go the extra mile to ensure your experience is a great one - started with a smaller unit and have transferred to a larger one - beyond the staff, the facilities are kept in like new condition - the technology on the app works well too for account management and secure access :)
December 23, 2023
Google Public Storage Franchesca Vazquez
Excellent customer service!!! Thanks Pam and Shawn!!!
December 23, 2023
Google Public Storage Sheryskalimar Gonzalez
Excellent customer service, they are so amazing!!! Thanks for your big help Pam and Shawn.
November 18, 2023
Google Public Storage Brook Bailey
Easy to rent and access
October 27, 2023
Google Public Storage Terra McGarden
Pam and Indy were so helpful! They got us all set up and were super sweet!
September 16, 2023
Google Public Storage Sandra Tolbert
Very professional! Very helpful!!
September 8, 2023
Google Public Storage Michelle Halbach
Efficient and professional service! Recommended
August 17, 2023
Google Public Storage Samuel Dumar
Pam was very knowledgeable! She also had amazing customer service skills!
August 14, 2023
Google Public Storage Alowrie200
Great service
August 9, 2023
Google Public Storage Deon Tucker
Hello wanted to take out the time to review my experience ..Awesome staff,great facilty especially one particularly facility and one super star stand out . She goes by the name Pam excellent customer service very patience, any issue I have xyz Problem Solve . Her nickname should be Problem Solver . Thank You!
August 4, 2023
Google Public Storage Shawn Wilson
Pam was very pleasant, helpful and knowledgeable - big help.
July 20, 2023
Google Public Storage Stephanie E. Mervin
Ms. Pam was An Excellent Representative of Customer Service. The Storage Facility is Very Clean and Has A Large Number of Carts to Use and For Average Storage Users You Know This Is A Must!!!! The storage is located in a central area not too far from Corinth, Texas. If You Are Looking for a Storage Unit with Quality Customer Service Go See Ms. Pam and Tell Her I Sent You!!! 🦄😇🦋🕊️
July 20, 2023
Google Public Storage Robert Treat
Wonderful property and incredible customer service! By Pam!!!
July 19, 2023
Google Public Storage Latín Service
Un excelente servicio, Pam es muy atenta y especial me ayudó en todo. Gracias
June 23, 2023
Google Public Storage Amanda German
June 22, 2023
Google Public Storage Anda Lee Seat
Great experience for temporary storage.
June 19, 2023
Google Public Storage Emily Emmett
Marianne was so helpful and kind to help me transfer to a larger unit. It was so easy! Love doing business here!
June 12, 2023
Google Public Storage Beth Jarvis
Worst bill pay customer service. Condescending, offers no help with the issues, keeping saying yes, yes to cut me off, and hang up on me. As if she knows there is no consequence since there is no recording or way to trace back to her. We are renting two units for over three years, we will be taking our business to Extra Space Storage. Edit: Just to be clear. The actual storage property is fine. Clean and friendly.
June 8, 2023
Google Public Storage Dane Wedin
Great service. And I had the nicest laid help me with setting everything up.
June 5, 2023
Google Public Storage Alex Hartsfield
Marianne is terrific and very helpful. We rented thevunit
June 4, 2023
Google Public Storage Shelly Jones
Marianne
May 27, 2023
Google Public Storage Steve Furbacher
We needed to find a large temperature controlled storage unit to temporarily hold my Mom's household furnishings when she moved down from the northeast. I was thoroughly impressed with the ease of renting a unit from Public Storage using their web site, and the high-tech access via their mobile app. (No need to remember entry codes when using the app!) Electronic communication and billing were always right. The facility was always well maintained and the staff a joy to interact with. For those who may be new to using this facility, some things that I didn't know, is that the interior secured door uses a timer to activate the magnetic door holder to keep the door open when you're making a large number of trips during the loading/unloading process. And there's a little switch on the inside of the exterior sliding door to keep them open as well. Again, very innovative to provide a secured facility while providing the flexibility needed to keep the doors open during the moving process. Definitely recommend this location and will certainly look to them for my storage needs in the future.
May 13, 2023
Google Public Storage Brandon Miller
Nice place, my only complaint is getting their insurance off. My home owners covers storage, I keep sending in the documents and they never reply.
May 10, 2023
Google Public Storage Maya Willis
Appreciate this place and like how clean they keep the property. I wish they could keep the carts they have but they keep getting stolen.
April 17, 2023
Google Public Storage Greta Brown
Marianne was fabulous!! Lovely lady
April 15, 2023
Google Public Storage Maryanne Megaly
Heather is an amazing person to help people, she provides an amazing customer service to me today find the storage I need. She is very patient and provides me with all the information and advises that i need. Highly appreciated 🙏🏼😊
April 7, 2023
Google Public Storage Skylar Brooks
Booked my storage unit online and it was SO easy. When it came time to move in, the process was one of the easiest processes I’ve ever had. Would highly recommend!
April 5, 2023
Google Public Storage Amy O'Neill
The ladies at the front desk were super helpful, easy process.
March 31, 2023
Google Public Storage Stephenville Equine Sports Medicine
Great service
March 23, 2023
Google Public Storage Roger Shaw
Pam is very good at working with clients. She is very experienced and helpful plus great personality. She served me well as a client. The storage area was impeccable.
March 22, 2023
Google Public Storage Laura Powell
Pam and Pam were terrific, communicative and professional!!
March 21, 2023
Google Public Storage Reginald Spencer
Great family feel
March 18, 2023
Google Public Storage Alex Smith
It was excellent. They need a raise
March 11, 2023
Google Public Storage Mike
March 11, 2023
Google Public Storage Raul Rivera
Maiiananne
March 2, 2023
Google Public Storage Brittany Eppolito
Marianne was the absolute best and made the process of getting our unit super easy!
March 1, 2023
Google Public Storage David Belt
Bery friendly service and very helpful
February 16, 2023
Google Public Storage Marie Treat
Super clean, super friendly, super helpful and Pam is super awesome!!
February 16, 2023
Google Public Storage Bennett Lane
Pam was a great help, she was very respectful, very nice, and patient. Overall 5/5
February 11, 2023
Google Public Storage Amber Winsor
Great service!
January 28, 2023
Google Public Storage Kalin Johnson
Got a great deal on our second unit. Pam was wonderful.
January 26, 2023
Google Public Storage Josalyn
Terrible management. I was charged for 2 extra months and trying to get reimbursed for this was a nightmare. Move in process was easy, move out process not so much. Won't be using this storage unit company or referring anyone to them in the future.
January 24, 2023
Google Public Storage Debra Furst
Very clean and well managed.
January 21, 2023
Google Public Storage Pierce Lemaster
Pam is great!! She was very helpful and very knowledgeable. Wonderful service
January 21, 2023
Google Public Storage Mis Sy
January 3, 2023
Google Public Storage Pj Pj
This is 1 of the cleanest storage places ever.
December 16, 2022
Google Public Storage April Monet
Ms. Pam was great, very nice and helped me out. Great service 👍🏾
December 9, 2022
Google Public Storage Lilly Escareno
Always nice and helpful stuff Pam is the best
December 8, 2022
Google Public Storage Renee Lewis
Price increases every quarter.
November 25, 2022
Google Public Storage Susan Murphy
Pam was excellent to work, very professional and answered all questions. The location very convenient and very clean!
October 10, 2022
Google Public Storage Tiffany Teague
SCAM!!! My monthly rate has gone from $150 to $290 a MONTH! They will continue to increase your monthly rate and tell you it’s due to “current market rate” which is a complete lie. The “current market rate” for the same unit can be seen online which is $143 a month (reg $179) which I am paying $290 a month which has doubled since I've been there! Instead of lowering our rate to the current “market rate” our rate constantly increases. Additionally we were asked to log on and give them a 5 star review while getting our keys and signing our agreement right then and there. No joke. So don’t expect the rate you’re quoted to stay the same for long because it will constantly go up. There are plenty of other storage companies in the area and I would not recommend this place.
October 5, 2022
Google Public Storage Taylor Ross
Paid 300 per month for a space. They took away carts and open on an erratic schedule. Also they have employees or relatives of employees living onsite. So gross.
October 5, 2022
Google Public Storage Its crypticwild
They absolutely do not care about their customers at all are aren’t afraid to give you fees and charge to for a whole new month if you decide to leave! Do not come here! They will take money from you with no hesitation!
September 30, 2022
Google Public Storage kaylee hampton
Pam was absolutely amazing and so sweet! Helped give me a tour of the grounds to make sure I got the right sized unit and answered every question I threw her way! Security is amazing, not to mention everything is clean and brightly lit to see clearly! So glad I made this choice!
September 14, 2022
Google Public Storage Greg Perrone
The folks at this location are always very helpful. Pam in particular is always very friendly and helps with whatever I need.
September 6, 2022
Google Public Storage Susan Smathers
Thank you to Cindy at Highland Village Public Storage. My storage needs changed before I even moved in, and she worked magic to transfer me quickly with no additional charges! I highly recommend Cindy and this storage location!
September 3, 2022
Google Public Storage Bob Snellgrove
Pam was really helpful. Great facility. Very clean
July 30, 2022
Google Public Storage Rachel Adaiyre
July 16, 2022
Google Public Storage Amber l
Pam was awesome! thanks for such great service 🥰
July 16, 2022
Google Public Storage Paula James
I came in to get some boxes and Pam was a huge help! She knew what size boxes and how many i needed for my move and she even suggested one of her units for what I may need to store and took me to look at it. Thank you Pam for all of your help and I will be back!!!
July 7, 2022
Google Public Storage Charles Armstrong
June 16, 2022
Google Public Storage Chuck Berneche
I was impressed with the service
June 13, 2022
Google Public Storage David Sterrett
Frustrated by a bad experience today...planned to move out over the weekend and went through the trouble of renting a truck, coordinating moving help, etc - showed up and the elevator was broken. We weren't notified at all beforehand, and as a result the day turned out to be a waste of money and time, not just for me but other customers who were there moving in/out too. Elevator breakdowns happen, that's totally understandable and not the issue...what is upsetting is 1) They failed to notify anyone properly (there was only a paper out-of-order sign posted on the elevator - but that wouldn't stop anyone from still renting a truck and everything before arriving to then see the sign), and 2) We asked politely if they could reimburse any portion of our wasted expenses since they failed to notify before we arrived with the truck; they flat out refused, and the employee there simply said "Corporate doesnt do that." Not just the truck, but I'll have to pay extra for more rent time I don't need, since I won't be free to come back for a bit. Asked if any reimbursement for the forced extra rent was possible, but again: "that's not our policy." 3) Asked if it was possible to try to use their (locked) stairwell to at least get a few smaller items out; the employee said no, they don't let anyone use the stairs because of insurance liability. Why have stairs then? All in all, in just under an hour we learned the company has frustrating and seemingly less-than-ethical policies. As a separate frustration from today, they've also raised my rent price 3 times randomly in just the last year without any explanations.
June 10, 2022
Google Public Storage Mary Willett
Marianne was very helpful.
June 6, 2022
Google Public Storage Tina Voorhees
Marianne was awesome with her customer service! Nice location also
June 3, 2022
Google Public Storage Paul Lewis
May 30, 2022
Google Public Storage Dysfunktional Art
Nice & clean
May 22, 2022
Google Public Storage Scott Reddin
Awful experience, don't do it. These people overcharged me and won't give funds back. They blow you off the (ironically) the "We Care" number. Promises promises. Haven't been made whole. Once I was in and settled, they doubled my rate. Their rate is not contacted so it varies. Upward that is. No one to listen to any complaints. No one "cares". There are a lot of storage facilities. This one is a freakin nightmare.
May 15, 2022
Google Public Storage Kaitlyn Middlebrooks
May 12, 2022
Google Public Storage Martín Sóstenes Fajardo
May 9, 2022
Google Public Storage Lou Garza
May 7, 2022
Google Public Storage Doug Reed
Great place and great customer service!
May 1, 2022
Google Public Storage Jill Atchley
Marianne was helpful, although, she had quite a hard time hearing in the office space. It was quite loud from all of the echo in the room. I tried to add an additional space to my existing account, but, it was going to cost me more as an existing customer rather than a new customer. So much for loyalty with public storage. That is extremely disappointing. Also, they are having issues with carts being stolen. The result is now, you must sign out a cart in the office, walk it through, then check it back in. Absurd!!! Basically, this now means you have no after hours access to a cart. Not a happy customer, feeling hijacked with “insurance” and $200 month bill.
April 29, 2022
Google Public Storage Gregory Perrone
Marianne provided great, friendly service.
April 9, 2022
Google Public Storage Bruce Schultes
I work in customer service. This company is the absolute worst run company I've ever encountered. I should have have heeded all the negative comments before renting here. I'm with a non-profit entity that moved into one of Public Storage's unit for $244/mo. in September of 2021. In December, 3 months later, Public Storage tried to raise their price to $310/month. $800 more per year! I went into their office for an explanation 3 times and the manager was never there. All three times I was told the manager, Sandy, would call me back. The poor customer service agents behind the desks are trained to never give out Sandy's email address OR phone number. Basically they're there to take whatever a disgruntled customer dishes out. I'm surprised they don't quit. Sandy should be ashamed of herself leaving them out to dry like that. Anyway, I never received a phone call. SO, I called their company 800 customer service number and got the phone number to the Regional Manager, Jessica Moore. Again, I left 3 messages with her. Not a word. Do yourself a HUGE favor. Use Yellow Door Storage just a few minutes west of this Highland Village site. Same size unit $90 cheaper a month at $220. AND they are AWESOME to deal with. Happy days!
March 17, 2022
Google Public Storage Yvonne Gambino
Ms. Marianne has excellent customer service she made the rental fast and easy.
March 17, 2022
Google Public Storage Lisa Garcia
John was great!He helped us with setting up our account and downloading the app.
March 8, 2022
Google Public Storage Yvonne Aguilar
Abby, John and Sandy were so helpful and friendly! Highly recommend storing here!
March 8, 2022
Google Public Storage Alexandria Aguilar
John, Abby, and Sandy were great and super helpful. All our questions were answered. (:
February 21, 2022
Google Public Storage Jimmy Vargas
Exelente
February 19, 2022
Google Public Storage hi
Abby was great and Marianne was also great Sandy helped me download the app. I actually asked if they were hiring it’s a fun place to store.
February 19, 2022
Google Public Storage Dwight Borel
Abby gave me 10 star service they gave great service and were very accommodating would recommend to everyone!!!!
February 19, 2022
Google Public Storage Sara Rosa
Mariane was very helpful with the app and helping me
February 9, 2022
Google Public Storage Colette Stevens
The team Sandy and Abby was amazing gave me great customer service and great pricing!! I appreciate these ladies so much. Will always store here! Recommend to anyone that needs storage needs.
February 9, 2022
Google Public Storage Bri Allen
Sandy and Abby were helpful will store here again for sure great facility and people
February 8, 2022
Google Public Storage Lenny Forth
New girl Abby and Sandy her helper were awesome! Great place to rent!
February 5, 2022
Google Public Storage Jessica Richmond
Abby was fantastic. Staff at this location are very helpful and patient!
January 23, 2022
Google Public Storage Johanna Palencia
Marie Make a great job, thank you so much
January 17, 2022
Google Public Storage Joseph Goucher
They had good customer service. Security was tight, requiring code entry for everything.
January 16, 2022
Google Public Storage francesca gooding
Marianne was AWESOME! So helpful and knowledgeable. This facility feels very safe and has great service!!!!
January 14, 2022
Google Public Storage Michele Sorensen
Excellent service. Thank you Talon!
January 13, 2022
Google Public Storage Kenneth Green
Talon was very helpful even with it being his 3rd day he will do great !!!! Thanks to Sandy for helping too !!! Got the PS app downloaded as well
January 8, 2022
Google Public Storage Brittany Ridgard
Sandy and Maryann were very helpful and welcoming. Perfect size storage for the stuff I need.
January 6, 2022
Google Public Storage Jim MacDermott
Marianne did a great job getting my second unit !!!
January 5, 2022
Google Public Storage McKenzie Mireles
Why write on my password card that the gate opens at 6AM if I can’t get into my unit before the office opens?? Went after 8 this morning and the door to the units is locked. That combined with the rent that’s double what it was when I joined is reason to reconsider my choice here