Public Storage Self-Storage Units at 5125 Lake Ridge Pkwy, Grand Prairie, TX

I came in to talk about a unit that I wanted and Stephen explained everything to me in a very professional way and made it easy for me to understand 10/10 customer service.

Manager Jose is fantastic and very helpful. I appreciate the great job he does.

Thanks Jose for being super awesome & staying after hours to help me get the right size storage!!!

Aixa me dio un gran servicio muy amable y hace muy bien su trabajo

Marty B., the property manager, was very polite and helpful. Her cheerful and friendly attitude was a pleasure to be around. Everything went fast and smoothly and we were able to check in, load the unit, and leave very quickly with no concerns. Thanks!

Jose was a big help on setting me up with my storage unit. Fast and easy!!!

Fatima was very helpful and got me in a storage quick and fast!!! Thank you so much

I absolutely would recommend this location. Jose and his team were great at explaining how the $1 first (full) month works and we were pleased with the service provided. We were able to have them remove the automatic insurance which we didn’t need since we have a policy that covered it. We were able to secure the rate (which fluctuates like crazy online sometimes) and then set up with them when we planned to come in to secure a unit. You can buy one of their locks or buy one elsewhere and bring it. We stored a vehicle, which had our personal belongings packed in it, for three months inside one of the outdoor units, while we traveled. Great price. Great service. Only concern is when they lock up the office to go inside the gates and don’t leave a sign saying that they will be back. Happened both at date of signing (and dropping off vehicle in unit) and when we arrived back in town to pick up and close out unit. Both were within normal business hours. More of an issue when you don’t have a gate code yet to go search and find someone.

Very good service

Essence provided phenomenal customer service. She answered all of my questions and concerns.

Jose was very helpful, great customer service.

Jose provided excellent customer service and the property is nice and clean

Marisol answered all of our questions on the phone then hooked us up with Jose who had us taken care of in minutes with exactly what we were looking for. Signed, sealed, delivered with first class customer service 👍

BEWARE! The staff is nice and helpful. This property needs more carts. There is hardly ever one available. Plus they will raise the price after only a few months.

Rick was super awesome.

Rick & Jose are awesome! 5 star service

The staff here are absolutely amazing! They made my transaction seamless and even helped bring the supplies I purchased for my move to the car! The unit is also the perfect size and I love that they have indoor storage units!

Jose was very helpful and answered all of my questions that I had.

This was the BEST EXPERIENCE EVER WOULD DEFINITELY RECOMMEND

My experience was good, Jose gave me all the info I needed and made everything easy for me!

Great cumsto.er

Jose is so helpful. Very fast service and i got my keys immediately. Great customer service and he explained everything clearly. Thank you Jose

Jose & Cherish are amazing! Excellent customer service! So Knowledgeable and an wonderful experience!

Jose is awesome!

Avery was amazing!!! Great first impression and extremely helpful and easy to get in and items stored!

Jose was awesome! Great customer service.

Very quick and prompt service. The manager was training a new employee and he didn’t miss a beat.

Great Experience

Excellent service by Jose

Great experience with Jose. Was thorough & answered our questions well. Would recommend!

Very nice young lady also, very helpful.

Avery is a great customer service person straight to the point and very knowledgeable about the facility.

Avery was truly amazing and professional!! Process was quick and easy. Recommend this location

Jose was awesome in customer service and all. Worked with Avery another day she was also great.

Very DISRESPECTFUL last 6 months of lease after 2.5 yrs as a loyal and respectful customer smh Funny how tire hasn't been flat since legal matter brewing

Hosea and Renee did great

If you’re looking for a storage space that is going to be quick and easy come here! Jose and Brittany were wonderful and provided outstanding service!!! So glad I chose this storage facility.

These guys were great! I came in late and they were very patient and helpful. Definitely glad I came in

LOVE ME JOSE 😻😻😻😻

I ended up needing a different size unit and Jose was able to help me get switched over with no issues! Thanks again, would definitely recommend!!!

Excellent customer service and through explanation of services provided.

It was a great experience. Very professional

Good service

Nija great customer service.