Pam was so helpful and she keeps the property real clean
Pam was an extremely helpful lady and made my visit much easier
Pamela has been a great help!
Very friendly and professional property manager
Pamela is an awesome person and extremely helpful, I would love if I could deal with her with all my units
Pamela was so helpful and was so nice. It’s so hard to find good customer service these days. It was very refreshing to have someone so nice and polite.
Pamela has been delightful and helpful at every turn!
Pam was great! Thank you!
Pam was super awesome and very helpful! Staff is great here, highly recommend it!
Pam was so helpful and courtesy
Pam was very helpful with some issues today. Very nice lady.
Pam was so nice and helpful
Online access and app is very easy and simple
I've had only good experiences at this public storage facility. The staff are super friendly and the storage units are very reasonably priced compared to others we've checked. I can't think of a negative thing to say about this location.
Pamela so helpful with payments. Always willing to help with other things too . Great location
Easy to get to and easy to exit.
Thank Pamela she is so sweet she deserves the best reward I love her kindness she very patient and sweet kudos to Pamela
She was very Helpful in the Transfer. She was a great customer service person
I was having a hard time finding someone to reach out to, but I then found April , she is really amazing and understanding!! Really helped me a lot and really appreciate her for her great customer service
Pam very helpful super cool
Stopped by on Friday 8/21/26. Asked about a storage and Pam was very knowledgeable about everything. Once I can get things organized and settled I will be going to rent from Pam. Thank you Pam for your help!! You went above and beyond with your knowledge!!
Pamala was amazing! She is the reason I keep my storage here!
Always clean and everything in operating order. Customer Service on site is very nice and accommodating. Been a resident for over a year.
Thank you Pamela for your help .Great service
Yared was amazing and super helpful. Quickly helped us understand our options and assisted us with our choices. Amazing!
I had an excellent experience at Public Storage on O’Banion Rd. The facility was clean, secure, and well-maintained. Representative Yared went above and beyond—friendly, knowledgeable, and extremely helpful throughout the rental process. He made everything quick and easy and answered all my questions. Highly recommend this location and Yared for top-notch service!
I had a Great experience. Nikki is very helpful, extremely nice and overall dedicated to her customers. Helped me get a unit even when she was walking out to get lunch. I appreciate that very much.
Got my storage unit and was able to upgrade to a bigger unit ! - Yared was very helpful!!
Yared helped me rent my space, very informative!
Great customer services from Yared arrive 5 min before closing time he was able to help me get my lockers very efficient and excellent customer service
Great people there, I truly recommend. Yared was very helpful
Yared helping me transfer
Excelente trato y carismas de la chica que me atendió
Su nombre shae me ayudo super rapido a resolver mi problema la recomiendo 100%.
Yared took care of me quickly and efficiently, given I was in a time cruch to get a unit! Great experience so far!
Went for a unit and Yared got us in and out quick. Explained everything we asked about.
Yared is a nice guy always helping me
Yarda si helping me always
Yared was super chill helped me find my unit even though I was having issues he was so patient
Yared is good helping me rent
Yared was very amazing. Great customer servise. Made things very easy
Trina was also helpful to me today and I don’t think I would’ve made it through without her
The service is great Yared was helpful and kind with the help
Yared very nice perdon good service!
Yared is very helpful. Would recommend to someone else.
Yared was a great help and he made things pretty clear
Yard very professional and courteous
Yared went above and beyond to help me! Public Storage has been my go-to for years, and their consistent great service keeps me coming back. Highly recommend!
Fui a rentar un storage y la señora Judy nos atendió muy bien fue muy amable y aunque no hablaba español fue muy paciente muchas gracias Judy
Donna was great. Her help was greatly appreciated. Thank you.
Meca gave an excellent presentation and takes great pride in her presentation..which was quite thorough...I greatly appreciate that!
Judy was amazing. She went over and beyond to help me get signed up and into the unit. Was very personable and did things quickly. I highly recommend this location if you are in this area. Thank you Judy!
Judy helped me out tremendously! Was having issues with access and she got me in quickly! Even skipped a few minutes of her lunch time to help!
Donna was Great!! Thank you
Thank you to Judy for a great experience and being so helpful!!! 😊😊
Judy Was Very Helpful and full of positive energy she need a raise
Public storage has been my storage center since 2019. Today (9/9/24) I called in with an issue and Judy was absolutely great!! She went above and beyond what I was thinking and I'm grateful she was able to help me today.
Judy was great and very helpful resolving my issue
Ms. Judy was awesome! Very professional, caring and helped me efficiently! As long as she works here, I will always do business with this public storage.
Ms.Judy was very kind and helpful me and my Dad really appreciate your courtesy
Hello. I had rented a storage unit for my Dad last year until he was able to find an apartment. It was easy and the prices were very reasonable for the size that I rented. Didn't have any issues entering or leaving the storage. Payments came out on time. Made friendly reminders to keep you updated on your next bill. Or. If there are any chances in your contract. I was able to rent the unit for a whole year with no problem. That's included insurance. I would recommend friends and family to the Public storage off of O Barrion in Garland TX. Judy was so nice. She made sure she thanked me for my services and made me feel I could come back any time to rent a unit. Judy made sure I had received my move out email. My experience was wonderful. That's why I gave it five stars.
Stopped in today and Judy was amazing! She’s professional, efficient, and has an outstanding attitude and personality. For the first time in years, SHE made my paying my bill a truly positive experience. Judy is truly an asset to Public Storage and the world could sure benefit from more people like her. Thank you so much for hiring such an incredible person!
Jenifer assisted my daughter and I and was so helpful throughout the entire process. She showed us several storages and was so patient until we found the one we wanted. So very helpful during and AFTER renting. It’s refreshing to get the same treatment after signing up that you received before and during signing up. Thank you Jenifer for being so kind, helpful and patient! Wonderful customer service.. and you don’t see that much anymore.
We had the most awesome experience with Jennifer! She went above and beyond for 2 days to accommodate us and meet our needs! I seriously cannot think of anything else she could have done to make us any happier!!
Jenifer helped me today and she was so sweet and helpful. Im so glad all my questions were answered. Very good customer service!
Jennifer gave me great service very pleasant attitude made my experience great.
My disappointment has been reversed to 100% satisfaction after speaking with Ms. Chavez, DM for Public Storage.
She has helped to resolve the issues and miscommunication that I encountered with my storage unit.
Ms. Chavez has also reassured me and reinforced the positive impression of professional and pleasant customer service from the on-site staff that I initially had. I look forward to a continued high level of customer service in the future. Thank you!
A very helpful staff and Teresa is great
Came in to look at some units Dusty was the best and Nick
My experience here at public storage was awesome!
Excellent service even during ice storm. Dusty helped with securing a storage unit that fit the size of our load. Also had patience as we hauled everything from Houston to Dallas. With several traffic jams due to inclement ice storm weather.
Highly recommend Public Storage. Excellent customer service. Secure unit with CCTV monitoring,locked gated area. Cameras monitoring, felt like Public Storage cares about your belongings by going above and beyond to provide the best personnel, as well as security.
Dasty was amazing help me
The clerk here is awesome she's helpful property manager everything on this at this location is awesome and I would recommend it to all of my friends
Dusty has been great help since I have rented at this property.
UPDATE: I added a star for much appreciated great customer service. Dusty got me switched to a different room that is so much better than the first one fast and easy. As she said, the downside to doing everything online is not having the chance to see the room prior to renting. *live and learn* The site is very close, so now that I have seen my first experience isn't the norm, I am once again considering moving from my other storage company to here. I will give it a couple months then decide. [End of edit]
This is my first rental with Public Storage. I did the whole renting process online as it was almost closing time when I was able to get the paperwork done. I have no nice smile (noted from prior reviews) to distract me from the truth of what awaited me when I went to pick up the lock. A few things are really disturbing about what I found. It is a dirty room. Not trash dirt, but 'I dont want to touch anything in here' greasy fingerprints sliding down the inside of the door, actual MOLD growing in the back wall from a long ignored leak, and the floor is covered in gross oil stains (I think??) Bonus: the room absolutely reeks of mildew. There is no light in the unit, either. I have a room with another company and I was considering closing that one and soon getting a bigger room here. But not anymore. I truly didn't expect such ickiness based on prior reviews. But, that is what I found. Also. There was mention if needing a code to acceas the hallways. Um, there were no keypads and the doors weren't even pretending to be locked! Anyone could be lurking around in there. I didnt feel safe at all (again, after prior reviews mentioned break-ins frequently. First impressions are everything.This was a huge miss for the staff at the O'Banion site. I shall be calling during business hours to get out of this nightmare.
I had the best experience of my entire life while using storage companies I left U-Haul because it was being sold I was real doubtful I could find another place that I could trust like that and then I came here to your location in Garland for Miss Dusty's at she's helped me not only feel comfortable getting moved in but she's made me feel confident that my stuff took care of she's one out of her way above and beyond her call of duty for that I'm grateful for her and for experience I've had at U-Haul in with us in
Nundee is outstanding! Great customer service, she went above and beyond to help me with my unit. Thank you!
Verenice is very professional, thorough and compassionate. She makes sure your concerns and questions are promptly handled. Many thanks for a very positive experience.