Juan was very informative, courteous and helpful in my rental process. 10/10 experience; will recommend this location to friends
Great service
Juan thank you
Juan was very patient and very helpful
Great customer service from Melanie
Exceptional customer service, very nice new and clean storage units. Very affordable and great prices.
Juan & Chris was excellent helping me with my unit.
Juan was so helpful and patient very pleased with his services!!
Juan was very helpful and friendly! He took the time to answer all of my questions and even showed me around, which made the whole experience much easier and more comfortable. The facility was also very clean and well-maintained. Highly recommend!
Juan was awesome in helping me with what I was looking for
Juan was a great help. I went to the other location off Boaz and no one was there. He was able to help me understand the size of storage and explained everything to me. The location is newer I believe so it was clean.
Juan was extremely helpful getting me the right size storage unit
Juan was super helpful and nice
Juan gave great service and explained everything thoroughly!
Juan at the front desk was Extremely helpful and gave me so much useful information He is the man!
Great! Service Juan was very helpful.
Thank you Juan for always taking care of us and being on point every time! Best customer service at this location!
Juan was a great individual to speak to today and really helped me out with finding the right storage for my stuff. Juan has excellent customer service.
Juan did amazing today helping me finding me the perfect storage for my needs.
Juan helped us lower our rental which kept increasing in price. Before the discount we went from $137 to $197
Me encanta la amabilidad del señor juan muy amable y sobre todo te enseña todo perfectamente
Great service from Juan today! Thank you.
Juan was very helpful and kind! Recommend coming here
Service is great, i had some ossues finding my unit pretty early in the morning and a kind worker named juan helped me out he was knowledgeable of the layout and helped me refund my lock payment with no issues. Great site for storage
Thanks to juan for the assistance.. help me timely.
Juan at the desk did a great job getting the unit and showed me them before getting a unit.
Very good service and care from Juan. Thank you ๐
Juan is very professional and helpful. Thanks!
I had a great and pleasant time with Mr Juan .he completely helped me with my needs!!!!
Juan was very helpful with getting us all set up with our units. He was very patient and answered all of our questions without hesitation. Awesome customer service.
Juan gave us excellent customer service. 5 stars!
Juan made a wonderful job. Someone to trust.
Juan was very helpful for the Storage unit process
Juan and Chris at this storage facility provided me exceptional service during my recent unit transfer. They were incredibly helpful and made the entire process smooth and easy. I was particularly impressed with their friendly demeanor and positive attitudes. They went above and beyond to ensure my belongings were safely moved to the new unit. I highly recommend this facility for its excellent customer service and efficient operations.
Very good serves and good prices
The manager helped me when I was lost. Thanks again
Just recently got a new storage unit at the longhorn property in Fort Worth due to relocation. Juan and Chris were amazing their customer service and friendliness was exceptional. Chris was very nice and talkative to my husband while Juan was just the best. Juan took his time to show us different storage sizes and gave us a tour and with his amazing service we got a unit. Thank you Juan for all your help!!
Went to get a unit Juan and Chris were quick and helpful…thanks guys
Juan was very helpful with my unit, I would recommend other to do business with Jaun at public storage
Good service and Fast. Thanks Juan for service.
Came in to transfer and Juan was great, got us moved into something smaller and a little cheaper
Juan was very helpful and always professional. This location is very well taken care of. Thank you for the great service.
Juan gave fast and courteous service and the storage unit I selected after he showed me all of the options fits my needs well.
Juan was outstanding and gave great customer service assisting me set up a storage fast and easy process thank you Juan
Great customer service, super quick & Juan was a huge help. 10/10 recommend
Juan’s customer service was very good! Answered all of my questions and worked very well completing my rental reservation !
Hard to find space need better signs
Mr Juan was a great with assisting me & my family today with purchasing a storage.
Juan at the marine creek location is very helpful and informative! Had an issue that involved insurance and he was quick to help resolve everything!
Juan at the longhorn location was extremely helpful and answered all my questions!!! Definitely will recommend to friends and family!
Juan was awesome and quick
Juan , was very polite and helpful. Showing me
The new storage facility..
I've been a part of Public Storage for almost 5 years. Juan is very helpful and always willing to go the extra mile to keep his customers happy. If you need a place to store your things, come see Juan
Selina and Juan helped me out today and they were professional and prompt. Selina went out of her way to show me around , great customer service. Juan helped me sign everything and he informed me on everything i needed to know.
Super fast and easy. Very friendly
Pleasant experience easy to do business with.
A very clean facility, easy access from major roads, and a great location between college, public schools, and neighborhoods. The staff is friendly and helpful and Juan in particular helped me with a small problem I caused with the gate. Thank you again, Juan. I pay less for a 10 x 25 unit compared to a slightly smaller space I had at another facility farther away.
Juan help us get a storage he was so helpful he was so nice
Juan was extremely helpful
Juan was very helpful and assisted us with all that was needed. Thank you!!
Great service from Selina
Juan’s customer service is absolutely outstanding! He goes above and beyond to ensure every question is answered and every concern is resolved with care. His attention to detail and willingness to help far exceeds the average. It’s rare to find someone so dedicated to providing such a high level of support. Highly recommend working with Juan!
Juan was very professional.
Great place & friendly crew!. Juan& Selina.
Selina was so sweet! She helped us with what we needed! Very helpful!
smooth transaction to get started , very sweet and friendly
Juan has been the property manager since i've first rented a few units here. He's always been helpful with my concerns.
Selina was very helpful and super quick to get our storage unit reserved and setup! Highly recommend!
It was easy and painless and Juan did a great job getting me set up and moved in
Juan was very helpful getting me checked in, answered all my questions and made me feel welcome. Clean facility and kept up well
Selina was very helpful/ knowledgeable on the storage unit. Answered all
My questions.
Juan did a great job helping me get set up for my unit!!
El señor Juan es muy amable y te explica todo muy bien y con calma. Muy buen servicio.
Good experience with Selina and Juan. Selina was very helpful and knowledgeable. Great storage units.
Juan has excellent customer service and made the experience simple and easy.
Nice storage place. Selina was very nice and helpful. Would highly recommend.
Great help with Juan and Selina!!
Juan helped us. Made everything easy.
Juan is an excellent person to work with. I appreciated his help today.
Juan, excelente servicio y me atendio super bien y en mi idioma, español.
Juan took care of our request quickly and without wasting time. He explained details to make our storage move smooth.
Great customer service from Juan and his staff! the location is clean and organized and above all the service is amazing!
Selina did an amazing job with setting up me a unit. Thank you so much for the excellent customer service. Very amazing
Excellent service! Juan really helped me with everything and was extremely nice
Love the place and great customer service Juan !!
Juan was a great help and assistance !!!
Juan was very helpful and sweet
Juan was helpful and quick on signing us up with a new storage unit.
Came to public storage and Mr Juan was the best at what he does very helpful
Juan, was very kind, and give me all the information I needed.
Juan nos brindó un muy buen servicio, muy amable!!!
Juan help as with everything. Thanks him a lot!
Juan was super helpful and got us on our way in a matter of minutes. So glad we came here! Thank you!!!
Have been using this place for a few years now. Juan was very patient and knowledgeable in helping me switch from a larger unit to a smaller unit and helped me save some money in the long run.
Juan is the best here! Took great care of my storage move.
Selina was Awesome! Very patient with our questions and a pleasant individual! Keep up the great customer service!
good service very friendly
Juan was awesome! Skip the site, go see him, and he will make it easy as can be.
I am happy with my storage. Easy access, very safe, roll up doors, and best part is the climate control
Juan was so awesome. I couldn't remember my code an he appeared out of nowhere just when my bf an I were starting to feel defeated from a long day. He did a great job! Thank you Juan!
Juan was very friendly and efficient! Highly recommend!
Juan was very helpful getting things set up! Would definitely recommend!
Mr. Juan was very helpful
And patient with me today great customer service
Juan provided great customer service while we were shopping around for a storage unit. He got us a great deal and got us in a unit in less than 20 mins๐
Juan provided great customer service while we were shopping around for a storage unit. He got us a great deal and got us in a unit in less than 10 mins๐
Juan was very helpful! Thank you again. Excellent facility, everything is cleaned and well maintained and it’s easy to get a hold of someone if you need to.
Juan, the manager at the time, was outstanding and gave excellent customer service. He followed the Public Storage protocol step by step. I cannot thank him enough for assisting me with my first storage experience. The location is in a lovely region, and the property is properly maintained.
Juan was very nice and helpful
I talked with Erin before I met here. She was very friendly and knowledgeable, I was actually excited to meet here.
When I went in person she showed the same qualities she had on the phone. She was very kind and approachable. She knew her job!!!!
These qualities are what customer service is lacking today. I hope some day U Storage promotes her into a management position. She is a great asset to the company and also to the people seeking storage. Exceptional Customer Service! I will recommend U Storage for that reason!
Erin was very helpful and informative! Thank you.
Erin was helpful. Thanks.
Went in to this location to look at some units and get an idea of what size I would need. The property manager Erin was great, very friendly and knowledgeable. She showed me a couple unit sizes, answered all of my questions and made me feel comfortable with storing my things.. It was great working with someone who you could tell loves what she does and not just there for the paycheck.. she’s a KEEPER!!!
Juan put me alot.great guy
Juan did an excellent job and put os on right unit for a great deal come see him!
Very nice Mr Juan was able to help me out
Juan made the entire process extremely easy to set up and understand. Thank you very much
Juan was very helpful setting us up! Awesome location. 100% recommend.
Juan was extremely helpful and was a pleasant experience getting things transferred.
Juan did a great job setting us up in a unit! Come see him!
Juan is a dedicated employee who goes above and beyond helping others... I got to know him it shows how committed and caring he is...Speaks volume about his character
Juan is freaking AWESOME!!! Best customer service I’ve had in literally YEARS!!! He went out of his way to help us get the perfect unit and we are so grateful for his advice. The location is a wonderful because Juan is the man!!
Great and clean storage unit. Prices are great as well. My new storage unit is huge and spacious for my items to be placed in.
I had to put my stuff somewhere and rent a storage unit in the last minute and Public Storage on Longhorn Road had a unit still available within my price range. I’m very grateful and now I finally have an apartment, but I will recommend Public Storage in the future. Juan was very nice, professional and helpful. Everything was great!
Juan es una persona muy especial y amable me gustó su servicio y atención de verdad lo mejor y el espacio que me dio me ayudó de mucho gracias lo recomiendo al 100%
Juan was extremely helpful. Facility is clean and well kept!
Thank you Don Juan made it easy
I was looking in to renting a unit and Laura was very helpful with giving me info and prices on units.
Juan me atendió mui bien en mi idioma y estoi mui contento con los stbisios
Juan went above and beyond to help us out he stopped what he was doing to come help us out in the office he definitely is a great person to keep around
Juan was very helpful and answered all of my questions. Great service over all.
Juan did an outstanding job great place to store your stuff and professional staff. Highly recommend
Juan was great help, very much appreciated! Thank you Juan!
Juan was amazing, very helpful & showed me everything I needed to know.
Juan was great! He helped me change my move in date, everything was quick and easy! Highly recommend this location!
Juan was terrific at helping me switch from a larger unit to one that is better for my needs today. Awesome
Juan gave a really good customer service and was very helpful.
Juan gave us great customer service!
Juan was amazing!!!! Got me settled in at my earliest convenience, overall great customer service
Juan did a great job. Very friendly.
Juan was great! Thank you so much for your assistance
Came in today Needing a storage unit last second. Juan was very kind and helpful service was quick and simple, he answered all my questions! Very happy customer. I Will recommend him and public storage to others!
easy to get a storage area over the phone.
Juan was Quick and thorough! Easy peasy!
Super easy and Fast. Unit was clean and staff was amazing!
Great customer service from Mr. Juan! Very helpful and informative! Fast and easy transaction. Will recommend to anyone who’s looking for a clean professional storage facility! Thank you!
Juan did a fantastic job and got us set up quickly!
Juan was very pleasant to work with!
Juan was very professional, easy in explaining this, made sure we had the unit we needed, definitely recommend this storage facility
Juan was very helpful!!! Outstanding Custer service!!
Juan was extremely helpful when choosing a storage.
Excelente servicio, Juan fue muy amable y supo responder todas mis preguntas ๐
Juan was very helpful with mapping out the grounds for me. He also swapped units for me on the fly and it was painless.
Good service Juan helped me to get a good storage unit
Juan is an excellent employee and very helpful
Very clean facility and Mr. Juan is very helpful. Prices are fairer than other locations.
Juan was very nice and helpful. The building is clean and secure.
Juan was very helpful and professional
Very profesional and bilingual Mr.Juan, always cordial and help, 100% recommend this storage!!!
Great service!
Juan was very helpful ๐ฅ
Great service. Fast and easy. Very courteous. Thank you Juan for your help
Juan was such a pleasure.. Very kind and informative. If you’re in the area and looking for a storage an affordable unit come see him at public storage off longhorn
Great customer service from Mr. Juan! Very helpful and informative! Fast and easy transaction. Will recommend to anyone who’s looking for a clean professional storage facility!
Excellent service! Juan was the Employee. Thanks for you’re help
Excelente servicio, gracias al señor Juan. Nunca tuve problema alguno con el storage.
Juan is so helpful and made the process so simple!
Buen servicio. Me atendió Juan y me explico en español el contrato. gracias
Juan was great and got me the best deal. Thank you Juan and God Bless. Highly recommended.
Clean facility, easy access, drive thru for large trucks, and elevators to make loading and unloading easier. Juan, the facility manager is great and was very accommodating when I needed to have pods delivered and retrieved. I highly recommend this storage facility.
Amazing customer service from Juan, answered all my questions and assisted me with my issues. Way to go and thanks so much
Juan was a very helpful..
Very patient and helpful: answered all of my questions and provided much needed information pertaining the agreement and hours.
Great service and very clean facilities
Juan best customer service ๐
Juan was very polite and worked quickly to get me into my unit!
Very nice and patient. Office was clean
Juanito is very nice:) thank you <3
Juan your a great employee....You really help me ๐....Thank You so much
Juan provided great service and explain the process very efficiently and didn’t mind answering all my questions. Highly recommend.
Good customer service from Juan
Juan was very helpful when it came to getting a new card for our storage unit! Very easy and fast transaction! Store your stuff here!
Mr Juan was very helpful and it took seconds for him to help me
Thank you Juan for your help, it was fast and pleasant
I've been experienced a good service with Juan, storage are clean and well conditioned... highly recommend this storage.
Had been calling up here for a couple of days, came up here today, and spoke with kendra she was very sweet and patient with me and answered any questions i had. Thank you kendra for answering my questions and making sure i felt heard.
Realize I needed a much bigger storage, Juan and Kendra made the process super easy. In and out in les than 10 mins, made the moving process out of our apartment and into our new home that much easier.
Great price friendly service. Speak to Juan for all your storage needs.
Needed moving materials (boxes tape etc), Juan was great! Very friendly, had everything i needed for a great price! If I need more materials in the future will be back
Excelente service. Juan was the best in presenting and showing the unit. Thank you very much.
Good customer service and friendly.
Juan was very helpful
Juan was very helpful in my transferring process.
Very helpful. Don’t know what I could’ve done without one. Give him a raise.
Great experience! Very friendly
This is a great place to store your belongings! Excellent customer service. Clean facility. Easy access to units..Mr. Juan is a great manager. I would recommend this place to family and friends.
Good service! Juan was very helpful
Quick, easy experience and the staff was very helpful!! Would definitely recommend. Special thanks to Crystal for going above and beyond to help with everything I needed.
New employee at storage has been a lot more helpful than anyone else in the past. Thank you for your great customer service.
Juan did a great and professional job at taking care of me and making sure I got the space I needed!
Great service from Juan Rivas!! He helped me a lot with a unit.
Juan was very helpful. I really appreciate his help
Juan was amazing at customer service and was extremely helpful. Thank you
Juan was very helpful! Great location, very clean & safe!
Juan was very great, easy process. Took care of my family and I! Thank you!
It offers a month free before regular monthly fee and it's easy to store your stuff and drive out as well.
Shout out to Erin at public storage. Great customer service. 15 stars from me baby!!!!!!!!!
This place is AMAZING!! I love the staff at this location, especially an employee named Erin Boyd. She went out of her way to make sure that I was taken care of when I had a complaint about my rental. My issue was dealt with Immediately and the outcome exceeded my expectations.
I’ve been renting here for 6 months now, and I can honestly tell you from personal experience that the staff here actually cares about their customers! I highly recommend this location!
Worked well for me and eventually could get any questions answered.
Rented a 10 × 5 unit for the mid month of December 2022 and will close it out this month when I move my stuff out. Its security is as tight as Fort Knox and it is expensive but for temp reasons, it worked for what I needed it for. Also its 1/2 mile from my house. Cant beat that.
I always get help when I go to the office, the facilty manager is great. Thanks a million ๐
Cysilee gave me a great review of the property.
I love knowing how my belongings are safe and secure. They keep it clean too
Juan was very helpful and has great customer service
He did a good job thank juan for the unit
Juan was very pleasant and helpful with the service that was provided.
Juan helped us get the unit we needed in a timely manner and showed respect and patience with us. Thank you Juan.
Juan was very helpful and kind Did and awesome
Juan did an excellent job on helping us
Juan gave us great service. He answered any questions we had and was very pleasant. I will definitely recommend this facility to my friends.
Called and left message w a question and my call was returned within literally 60 seconds. It was awesome.
Awesome service, quick and friendly and great prices!
Kayla was very helpful and put up with me and my rowdy 4 children who wanted to test my patience in public today. Thank you for your help and look forward to doing business in the future.
Great customer service incredibly convenient highly recommended
They have different sizes and different prices. They also have one for your vehicle! They will work with you!
Always friendly and helpful
Excellent ๐๐๐๐๐๐