Jose was very helpful in getting me registered. Very nice facility.
Always friendly and helpful. Best Customer service
I have been using public storage for a few months now and this facility has been my best experience with any storage company. The facility is always clean and the staff is great. Highly recommend!
Staff is super friendly and fast
Great customer Service! Very helpful!!
I never had a problem with setting up a storage space or moving out. The guys on site are nice to work with as well.
Scott was very helpful when I came in to inquire about the storage units . He showed me the facility and was very nice.
What a wonderful place to store your things!
I had a great experience here, Scott was very helpful in getting me the best price for a unit and gave exceptional customer service. Definitely rent from this public storage location
Very nice, clean, secure facility. Trust my stuff being here and great location. The gentleman in the office is very friendly. Computer have a few glitches after pricing and he quickly resolved it.
Have used many facilities nationwide wide and this is by far the best.
Michelle was really helpful and kind, I would most definitely come back again!
Absolutely wonderful customer service helped us when we really truly needed it would recommend to anyone
Thanks Michelle for your help, you are very kind and I appreciate your service.
I don’t have much to say about the corporate policies of public storage, but I can say that the staff at this location are great. In particular, Scott is always very helpful and friendly. There have been multiple times where he has assisted me in resolving issues.
Scott is awsome! Made the process super easy. Would recommend!
Scott was sooo nice! He was helpful and really cared about making sure I had what I needed and that I understood how everything worked. He was the reason I choose this facility. For me, great customer service is everything! Thank you, Scott!
I was so very happy to get a storage for $30. The storage feels very safe and clean. I'm so glad that my things are stored here.
Fantastic customer service from the front desk! Clean, safe, convenient and affordable.
Scott was a huge help. We had a great experience renting a unit and moving in.
Customer service at the front desk was great! Detailed instructions, friendly, answered all the questions.
Scott and Jorge took care of me! Great storage spot for anyone needing a storage unit!!
Excellent location, very clean place and friendly staff.
Scott and Jose were very kind and helpful. I would definitely recommend this place to anyone who needs to a storage unit.
Jose was very informative and helpful.
Property manager Kent was so helpful showing us around! More parking is needed soooo much in these 1200+ units for 4 parking spots!
Scott is nice and the non climate controlled storage unit around the corner is WAY more expensive. This place is priced nicely.
Only complaint was the elevators were busy and a bit far from my unit. I love my unit. It's clean and secure. Two gentlemen in the office were so helpful with finding me a dolly to use and friendly. I was able to waive the insurance due to my homeowners coverage.
Excellent service and fast to move stuff in. Quick and easy
Scott and his team at Public Storage Denton off of 35 have been beyond helpful. Thank you for taking care of me and showing what great service truly looks like.
I am extremely impressed with the level of service provided by the team at Public Storage. The staff consistently demonstrated professionalism, efficiency, and a genuine commitment to customer satisfaction. From the initial consultation to ongoing support, they have exceeded my expectations at every turn.
The facility is well-maintained, secure, and easily accessible. The team goes above and beyond to ensure that all my storage needs are met, and they are always ready to assist with any questions or concerns. Their dedication and hard work truly make a difference, and I highly recommend Public Storage to anyone in need of reliable storage solutions.
Thank you to the entire team for your outstanding service!
Larry C.
Great experience, helped out so much. The two gentlemen at the front desks were very helpful.
Wonderful experience with Scott.
Very smooth process Scott was very helpful and nice !!
Awesome Service!!! Thanks Scott!!
Jose was very helpful at move-in and took the time to show and explain everything to us!
Wonderful! Rachel is such a friendly helpful person!
Nice clean facility but Bluetooth access does not work. You will have to manually type in the 10 digit code at each door and elevator.
It was well worth every penny.
I really enjoy having the larger space and the easy access. However the rate increases are so much higher than other storage facilities.
Love renting here with Rachel she was very kind and helpful to my storage needs. Made sure I had what I needed called me to set up a time that worked for me and haven’t had any issues at all! Anything I needed she got it! Thanks Hun you rock!
The two people on staff made everything super easy and took the time to explain everything. The cart we were able to use was very handy and the facility was clean and in good condition. So glad we decided to store our things here!
Raven was extremely helpful! The facility is clean and well organized. The process of renting and moving our items in could not have been simpler.
I was assisted by Ms Rachel, she is very professional, and extremely helpful .. thank you so much for helping me out to pick the right unit for me ! She deserves 10 stars
I enjoyed storing here. Raven and Rachel are incredibly helpful when I needed it.
Initially when I decided to rent here I was worried. This facility has a mix of good and bad reviews. After renting here for a few weeks now, I decided to go by the office with some questions and the interaction moved me to make a (long!) review of my own.
Today I had a long talk with the manager on duty (raven i believe) about my unit and the facility. She seemed very knowledgeable and polite and was happy to answer any question I had. I asked a lot of questions about the issues in the reviews (what initially worried me).
I asked about the carts. She acknowledged they did only have one and that it was able to be checked out in the office. She said they’re happy to hold it for you if you call ahead (if possible) or even call you when it’s done being used. They’re trying to get more carts but she said it’s not very easy to get it approved.
I asked about the drive up bay issues (busy, not a lot of space, getting blocked in). She explained that since they’re one of the biggest storages in a city with 2 colleges, even in their off season they’re usually pretty busy. She gave me times to avoid during the month so I wouldn’t have to worry about that. She said if I ever get blocked in to call or come by and they can try to direct traffic.
I asked about the cleanliness of the facility. I had noticed piles of trash or items a few times, but admittedly they did disappear quickly. The manager explained that they don’t have a dumpster for customer use, so people will abandon items or trash or whatever they want and it’s up to management to clear it out. So the trash isn’t due to lack of cleaning, but lack of manners from other renters. She says they clean daily, but people will leave junk after the office closes so it sits there overnight, which then other people see and add to because others did.
Overall after my chat with raven I felt much better about my decision to rent here. The facility is secure, clean, and run by two sweet women. It would have been 5 stars but the lack of carts is an issue (but not the worker’s fault).
Both Rachel and Raven were a great help! They were kind and awesome when I had some issues. I'll be recommending this facility and these managers to anyone who needs storage!
I wasn't expecting a lot of attention or help going into discussing a potential unit in a very last-minute, tight-budget situation, but Raven was extremely helpful in letting me know what my best options were across multiple locations. Thanks to Raven, I'm looking at a massive savings, and my apartment-to-apartment move on an extremely tight budget and a two-day window is saved. To Raven - Thank you so much!! You were a delight to talk to and brightened my day immensely!
The management has been awesome and I could not ask for them to have gone overboard to try to make everything right for you there, please applaud the managers (Rachel and Raven) they are outstanding and it makes you want to stay there. I just rented another unit today because she's so kind of nice, and I've like, the size of your units. And thank you for hiring her. I think she deserves some sort of bonus. If it would be possible to offer both of these women a bonus they well deserve it. I have not recalled that I've been to a storage unit. Where the people have been so willing to help? Once you've already paid your rent so they're continuing to help people in. It makes you want to stay so I rented a second unit from you. Both of these women are so outstanding. I've asked that you please consider to give them some talk to phone and surveys, they will deserve it.
Great service from Ashlyn!
Very friendly and helpful
clean and organized! the staff were friendly too, had a nice experience overall:))
Nice staff. Very helpful!
Great customer service! Shoutout to Abby for the help!
The interior on the inside needs to be bigger to allow more the 4 cars for a 4 story building. The facility is well maintained and everything can be done without having to interact with the front desk so that's a bonus.
Good location and good affordable price not too much like it to so clean good video security make sure I'm safe love it just got it yesterday My storage good deals
Very smooth move-in experience! Abby and Raven were very professional and ensure all my questions were answered. They gave me a great deal on space that works for my needs. Love the security features. Thanks!
Went in to get some boxes and the staff was so friendly and conversational! Real professional service, A+!
Great customer service! I didn't end up using them, but they answered all of my questions and were super nice. I was very impressed, thank you!
Sandy and Abby and Rachel is very professional very good. Customer service service they take good care there customer we will recommend this facility to all ours friends and family
Very friendly and helpful and fast rented my space today.
Very sweet and very helpful beautiful person!! Outstanding customers service!
Raven was so sweet and very Informative she answered every question I had and even let me see two different storage units before I signed anything! she had a very bubbly sweet personality and I really enjoyed her being the person that helped me out today