Mary with Public Storage in Bee Cave has gone above and beyond since day one. She has been so patient, friendly and professional. She has walked me through each step of the process and I want to thank her from the bottom of my heart for making this such a smooth and painless process for me.
I’m here to talk about Mary, such a great person and super helpful. I asked her for some basic help and she went above and beyond. I was super lucky and blessed to have her help when I needed cleaning supplies after spilling paint materials on my belongings while moving them into the storage unit. Thank you, Mary!
Mary went above and beyond to help me when I accidentally spilled paint in the back of my car! Without hesitation, she came out right away to lend a hand and helped me clean everything up — including my car and some of my storage boxes, and my Coach Bag... She didn’t have to do that, but she did it with kindness and patience. It’s rare to find someone so thoughtful and genuinely caring in customer service. I’m so grateful for her help that day — thank you, Mary! ❤️
I was at our public storage unit.Yesterday and had an issue with the lock. The staff that was there, particularly Mary, was exemplary and went out of their way to help me with my issues. And solve the problems period I would give more than 5 stars. If I could period this public storage is the one at 3811 highway 620 in cave.
Laurie is AHHH-Mazing everytime reach out to someone about my storeroom.
The rental process was very easy to go through. When I got to my storage facility I had a question about the lock. The kiosk contected me with someone that gave an answer. The facility is clean and ready to use. Thank you to the people of Public Storage! I had the pleasure of meeting Mary today. She was very pleasant to talk with & I look forward to future interactions 😁
I'm very pleased with these facilities that have helped me transition to the next chapter in my life. This place has different options for individuals to store there belongings, from outdoor garage storage to indoor climate controled units that suit what ever your storage needs are😄
Mary at Public storage is Super Supportive with all my Storage needs . She had all the knowledge and professionalism with Any concern on transfers and new rentals etc. I HIGHLY Recommend Public Storage and Mary will guide and support your needs proficiently! Thank you Mary and Public Storage.
I Trust Public storage for their Gated secure storage and cctv surveillance watching over your items.
Thank you
I think Mary who manages the property at Public Storage in bee caves, Texas is a very knowledgeable person . I did not understand the change on my rental property she quickly and effectively explained every aspect of it.and she offered to look into other options and would get back to me. She is a lovely person to work with. Thank you Mary for all your time and help. Jeannie
Thank you to Mary, can't say enough about how great she is... Thank you Mary HAPPY 39th BIRTHDAY TO A FABULOUS LOOKING LADY.....
I have been storing my things here for a little over a year. The place is properly maintained and we have a great property manager here! Mary is awesome, she’s super helpful and very kind.
gracias maría por su servicio..
Gracias María por su servicio
Great manager (Mary!) and perfect service...! If you're only granted three wishes, a wonderful storage site like this would be one of them!
Mary was so awesome we only had a brief interaction but she was so pleasant and helpful. Two thumbs up.
Very clean and attentive manager servicing the site. We rented unit 1127 today and immediatley started loading it. Site manager was excellent and very attentive to us today March 22nd around noon.
Thank you Mary for excellent Customer Service
Incredible experience!
The level of service here is truly exceptional. The staff goes above and beyond, with Mary standing out for their outstanding dedication.
I wouldn't think twice about recommending this place to anyone!
Alex has always been friendly, professional, and helpful, during every interaction we’ve had. He works hard and does not hesitate to take action on the job at the earliest possible availability to act. So far the Public Storage has been my favorite storage facility to use and because of Alex, I prefer to use Public storage for my current, and future, storage needs. The facilities have always appeared clean and well maintained, and, to my experience, there has never been issues with the entrance gate. I haven’t noticed any evidence of rats at the facility either. Overall, this is the best appearing storage facility I’ve been in for over 5 years, and Alex certainly makes this experience an over the top success.
This is one of the best storage units you can rent in the Bee Cave area, they have live help on the lobby, the system to get in and out has the option to use the app which makes it seamless and more efficient, the place is organize and clean, good job management!
I want to say a quick thank you to Mary, I started a nonprofit to help families get Christmas trees, ornaments, lights and other holiday decorations free of cost. Her and her team are always looking to help and it’s greatly appreciated!
Professional staff!! Andy and Chamekia were extremely helpful & answered all of my questions! Would definitely recommend :)
Thank You Brandon he needs a raise he helped me move my daughter in when my app wasn’t working he wasn’t informed on how to use the app but helped me get it done
Place was easy to unload had carts to help with that task. Storage area was ready and clean with lock ready to go. 👍👍👍👍
Very attentive and answered our calls consistently
Justin was awesome and made our rental experience painless.
This was our first experience with storage units. Many moves and tried hard to avoid going that route but it finally happened. First of all, the location at 620 near Bee Cave was super handy and somewhat hidden from the main road which felt more secure. The process went smoothly as we were shown the space and security measures. The facility was clean and well lit. Good experience but when it changed to a GREAT experience is when Judy Jones helped us out on day 2 of our somewhat complicated move. She was nice, helpful, professional and really simplified the process as we were scrambling to add another unit and more codes with a moving company on a time clock. Judy made a stressful situation easy and left us smiling. Thank you Judy Jones!
Justin is GREAT, hire more like him and give him a raise!
Justin was very helpful and courteous!! Highly recommend Public Storage!
Justin was the best! Helped me got my unit fast and the processing was super easy!
Thank you Justin!
Justin was absolutely the best I’ve worked with in 30 years renting storage. Exceptional manager. Communicated well, very professional and courteous. You guys are lucky to have him.
Justin was very helpful. Showed me around the building and this place very clean.
Justin was extremely helpful and friendly when I went into the office to fix an issue with my account.
Justin was awesome on very short notice!
Brandon was very friendly and highly accommodating.
I am so impressed! The property is clean, secure, and blessed with managers who want to help and make things run smoothly. Aurora is knowledgeable, has amazing people skills and is a pleasure to do business with.
RJ/Justin was great, helpful and friendly as we rented our unit!! Thnx!
Love this location!!! I appreciate it Justin , Thanks for making my experience hassle free.
Brandon was so helpful and made the process of renting a storage quick and easy!
Justin got me in and out it was very helpful! I recommend him and will come back
Justin was a great help, I really appreciate his friendly attitude!
Staff that was there on 7/22/22 was not too friendly and was not too knowledgeable and was not help to my friend.
RJ was really helpful to get me the storage unit I needed. He explained everything in detail. Highly recommend him.
Justin keeps this place looking great, very safe feeling. The elevator may or may not be haunted, but whatever ghosts may be are very chill.
Justin was very helpful and nice! Happy to have a space here :)
Justin provided excellent customer service. He made things a lot easier with my time over here. HIGHLY recommend!!
Very good service !! Nice place , very clean !!
Would definitely recommend to anyone !!
It was the best customer service experience I’ve had in years at any company! The standard procedures were executed efficiently, but the friendliness and personal approach made the process go so smoothly. I wouldn’t recommend any other company in the area!
Justin was amazing walking me through step by step and always friendly. Thanks for making this process as simple as possible!
RJ is AWESOME - sooo very sweet and helpful. He goes above and beyond the call of duty to help you get what you want and need. Thanks for making my crazy hectic situation manageable!!!
Brandon hooked us up!!! Couldn’t ask for a better experience!
Awesome service from Justin!! Really helpful and explained everything!!
RJ was extremely helpful!!!!
Thank u again for your kindness and great customer service!!!
Justin and RJ were great! Helpful, knowledgeable and dependable. If you need help with your storage needs just ask for one of them.
Justin was very helpful with my situation. Very nice guy. Hope we could have more guys like that.
Justin was a huge help today! He got me squared away fast with a lock and everything I needed to get to storing my stuff. Thank you!
Justin was very helpful!!
Justin was awesome!!! Super helpful in setting me up with a new unit. Knowledgeable and answered all my questions.
Justin Case was fabulous and very helpful!
This place was great! Vaughn’s service was outstanding! I’d recommend this location any day! It was safe and secure, easy to get in and out! Thank you for everything. Vaughn, the stars were a great touch for my daughter!