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Public Storage Self-Storage Units at 937 Reinli Street, Austin, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
-
5'x5'Online only price$ 57/mo
Small 5'x5'- elevator access
- inside unit, swing door
$ 57 /mo $ 81Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 64/mo
Small 5'x10'- elevator access
- inside unit, swing door
$ 64 /mo $ 91Best Price Label+ one-time $29 admin fee
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7'x10'Online only price$ 94/mo
Medium 7'x10'- ground floor
- inside unit, swing door
$ 94 /mo $ 122Best Price Label+ one-time $29 admin fee
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7'x10'Online only price$ 113/mo
Medium 7'x10'- ground floor
- inside unit, swing door
- near door or elevator
$ 113 /mo $ 146Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 133/mo
Medium 10'x10'- elevator access
- inside unit, swing door
- near door or elevator
$ 133 /mo $ 190Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 133/mo
Medium 10'x10'- ground floor
- inside unit, swing door
$ 133 /mo $ 190Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 133/mo
Medium 10'x10'- elevator access
- inside unit, swing door
$ 133 /mo $ 190Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 163/mo
Large 10'x25'- outside unit, rollup door
- enclosed
- drive up access
- boat or vehicle
$ 163 /mo $ 326Best Price Label+ one-time $29 admin fee
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12'x25'Online only price$ 190/mo
Large 12'x25'- outside unit, rollup door
- enclosed
- drive up access
- boat or vehicle
$ 190 /mo $ 380Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Austin
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
North Loop Storage Units Near I-35, U.S. 290
Public Storage in North Loop is the answer for customers looking for self storage options off of Interstate 35 north of downtown Austin.
Just south of the intersection of I-35 and U.S. Highway 290, this facility offers indoor storage units, outdoor storage units and climate controlled storage units, all in different sizes.
Roughly five miles from downtown and a quick drive from Highway 183 or MoPac Expressway, this is a convenient storage facility for the Windsor Park, Highland, St. Johns and Hyde Park communities, as well.
Time to pack up a home office in a house off of Manor Road? A 5x10 storage unit can fit a desk, office chair, lamps and a handful of boxes.
For larger loads, a 10x20 storage unit can hold a bedroom set, a sofa and a few household appliances, while a 10x30 storage unit offers enough storage space to load up everything inside a five-bedroom home near McCallum High School or Regan High School before a major remodel.
Spaces for vehicle storage, RV storage or boat storage are also available at this location, and the property manager lives on site.
Slightly removed from the hustle and bustle of the busy downtown area, but close enough to get to any of the major local attractions and destinations in just a few minutes, North Loop provides a perfect alternative for residents or businesses looking for a little room to breathe in the Austin area. Public Storage is happy to help North Loop residents whenever a little extra space is needed.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 429)
The woman working the front office, Shana, was so, so nice and helpful! She even locked up the office for a couple of minutes so she could walk with me and show me where my unit was and how to work the lock. I’ve never had a storage unit before and she made the whole thing so easy and not stressful. The 50% off first month promotion was also great!
Thanks Shana for making my transferencia run smoothly
Shana was AMAZING!!! She got my reservation done over the phone quick and fast I’m already moving my stuff in!!! She needs a raise!!
Thanks Shana for all your help
Shanna Phillips is great and very informative and helpful. In my time of distress I had to find my first ever storage for my belongings. I walked into public storage and she made the process seem effortless. With her knowledge of the property and sizes of the units helping me decide on what type of storage unit I really needed. Her friendly personality and customer service skills need to be cloned. Thanks Shanna
Do not ever show your stuff here it literally smells like rat pee and has rat droppings everywhere
Shana is very informative and very helpful. Property was very clean!! keep up the good work
Thanks Shana you were great
Leticia was super helpful!
Shana was great! Super kind and efficient.
Was very kind and helpful keep up the good work luv
My daughter is UT student and needed a storage unit for the summer. Shana was super helpful. I'm not suprised to see all the other raving reviews for this location and her excellent customer service.
Nicole was great did rental over oh fast and easy
Thanks Shana
Please give Shanna a raise. She is the best...
Thanks Shana
Shanna was wonderful to work with. Extremely
Helpful. Will be renting here going forward in Austin. Great service! Public storage on Reinli St
Went up to check on my unit, and get a secondary unit Shana was awesome and very helpful, make the process quick and easy
Thanks Shana for all your help
I stop by Public Storage regularly, and Leticia stands out every time. She’s sharp, professional, and always in control of the space—even during busy moments. You can tell she takes pride in her work and keeps things running smoothly wherever she is. Solid service every time. She was very helpful with all my questions and I'm looking forward to my next visit. 😁
Shana thanks for the help
Shana was super helpful and made the whole process quick and easy. Friendly, professional, and answered all my questions. Great experience!
Shana you Rock
Shana you are awesome.. Thanks
Shana was fantastic in helping me get everything set up and good to go. Thanks for the cheerful service!
Thanks shana
Shana you’re great
Shana was so helpful, she made the process very easy.
Shana she did a good job helping me and I can recommend her to all my friends
Shana was incredibly nice and helpful. I moved back to Austin after being gone for almost 2 years. Initially I needed a small unit because all the rest of my things were out of town. Reinli didn’t have any small units so she helped me find one at a Public Storage nearby. When it was time, she helped me at her facility to move to a large unit. She always kept everything clean and was always very helpful. I highly recommend her and Public Storage.
Shana was super nice the whole time, made it so accessible and easy to get a unit. She made sure that we understood every term and policy, truly lovely person!
Thanks for helping me with my storage unit!! Shana !!!!!!!!
The manager Shana is truly amazing! She makes sure her location is clean and safe! Anytime I have any issue I give her a call! I have had my unit for over 2years and I love how professional she is!! I always send people her way! She is always willing to help and find a solution! Best manager ever
Shana was very helpful and informative. She was friendly and customer service was amazing.
Shana was excellent and very helpful getting my unit set up for me. She explained my insurance options and how payment would work. Very kind :)
Elle provided great service and gave a lot of good info!
Thanks Shana
My unit hallways in the back has rats and rat droppings all in my unit, smells like something died, then they put a lock on the hallway to get to my unit and I received absolutely no correspondence regarding the change so I sat for an hour trying to get a hold of someone to figure it out but they can still charge me $100/mo for a small 7x10 unit. Find a different storage place.
Shana was great
Had such a great experience with Shana in the office on Reinli Street. She is beyond helpful and so kind.
Mike was helpful.. efficient.. personable.. funny.. kind.. patient and an all around knowledgeable person. He saved me $ and found the perfect storage space for my daughters things. After alllll of the day I had …It wasn’t an exasperating experience at all.
Shana you were Great. Thanks
Shana is so friendly. She deserves a 5 star review.
Had an issue with my rented space, the manager on duty Richard went above and beyond to assist me with my issue. He turned a lemon into lemonade for me today and I am truly grateful. Yea!
shana was amazing and very knowledgeable
Shana was an amazing rep! Amazing customer service and explained everything I needed to know, answered all my questions without me even having to ask. Quick service as well, highly recommend inquiring with her if you need to rent.
Shana did an excellent job getting me setup. Thank you!
Coco was super helpful today! She saved me over a hundred dollars today on late fees. I wasn’t expecting such great customer service. She went above and beyond and was super helpful! I’d recommend this location to any family or friends
Thank you so much, Shana! You made the move-out process so clear and were so helpful making sure that I know all the steps to take and when. If I ever need a storage space in Austin again, I'm coming back to Reinli Street and you!
i purchased a unit today with the help of laticia, she was very kind and helpful would definitely recommend this facility to anyone in need of a public storage unit
This place sucks it overcharges you it doesn't have a a cart to carry your stuff out the air is broken you can have a heat stroke I will never ever use their storage place again
Rented a storage space today! Shana in the front streamlined my booking and made my experience easy! She made sure to walk me through the steps that are easily overlooked. Thank you!!
Shana was very patient with me, and was able to help me pick the right size storage unit for my needs. It's not often you find someone who's willing to take the time to explain everything. So really appreciate it!
Thanks Shana you're great
This review is just for Shana, who as customer service did a great job closing my account today.
Shana at the Reinli st location helped me out so much on a frustrating day when I had got the wrong storage unit. She went out of her way to help me get the unit I needed and was amazing! Thank you!!!
I’m not sure how my experience will turn out yet. So far, I’m not too happy. I told them I had my own insurance before I even rented the unit but their insurance affiliate, Orange Door, is charging me anyway. Can’t just call Public Storage to cancel this; you have to call Orange Door directly and good luck talking to a live person. I’m still waiting. Also, they charged me for their lock. I said I had my own lock, didn’t need theirs so they said just return our lock and you will get reimbursed. I did this the day we moved in and when I called PS to see where my lock refund was, THEN I was informed that you don’t get reimbursed until you move OUT. So far, I’ve run into these two instances of deceptive and/or not-telling-the-whole-truth practices by Public Storage. It’s easy enough to get in and out, 24-hour access to units so that’s all good. Sufficient enough.
Shana was amazing.
I have had a unit here for almost three years. The experience has actually been great as far as storage companies go. The employees have been very accommodating. However, I would personally like to shout out Shana. She is fantastic and goes out of her way to help out the customers 👍🏼
They would not let me rent without accepting their free insurance for a month. They wanted me to call and cancel in thirty days. I explained to corporate an Anthony R that I will forget and end up getting charged, I asked to speak with his manager and he said he could not escalate my call because this is company policy. I’m literally her and having to leave!
Harley was so helpful in explaining the promotion and lease concept
Harlee is perfect and so professional
Harlee is so patient with me and very professional he helped me sign up for the app and showed me how to use it perfectly
Overpriced, units are old, and awful customer service. Trust me, there are plenty of better storages within a short 2 to 3 mile radius
Shana is professional, hospitable, and warm-hearted. She handles the business well in the midst of hectic circumstances. Highly recommend
I had a fantastic experience with Shana, she provided outstanding customer service. She was super knowledgeable, fast, and efficient. She even helped me download an app on my phone. I was really impressed! It's always great to come across people who go above and beyond to help.
Shana was excellent! She gave me very useful information regarding what space would be best for me as well as what would work within my price range! I highly recommend.
Shana was very helpful and patient. Took me in at last minute and didn’t rush. Definitely the perfect person for the face of the company.
Shana was so incredibly kind and helped get exactly what we needed. She walked us through the entire process top to bottom and explained everything all while being so so kind even on a rainy Sunday. She truly went above and beyond for us and I couldn’t be happier with the service. Will definitely be recommending to others.
Shana was very helpful and nice and courteous
I've been renting a unit at this site for years and the customer service has always been top notch. A special shout out to Elizabeth who has been most helpful, always pleasant, and extremely capable. Thank you!
Manager here is prejudice as hell against black people
An entire row of lights has been non-functional for several months. We have to bring a flashlight to be able to see inside the unit. The office said they submitted a work order, but they don't seem concerned. It should only take a few days to get something like this fixed!
I rent a storage unit at the facility on 12/30/23 i took my stuff there and the next I went to take the remain stuff. I met the broken in to my storage unit and stole my stuff.
Very efficient even was open and made sure he was here to take cash payment. Customer service great!
Leticia was very professional and respectful
When we went to get our boxes one of our boxes were missing and all they said was to file a police report and they even said this happens a lot !
Their property is trashy, the elevator never works and whoever belongs on the property is never there ever and don't answer the phone and never returns your calls
The property managers Javier and Zaida are very courteous and personable. I was able to rent a space short-term and receive the discounted first month. Checkout was a breeze. Highly recommend this location.
Leticia gave great service!
Staff was nice and helpful.
Staff is super friendly and helpful. Showed me my unit to make sure it was the right fit.
Very friendly, helped me upgrade to a bigger unit with no hassle. Thank you
Awesome company great customer service. Especially the front agent inside she is so nice and great hospitality.
Arlene was very professional and help me pick the right size unit to store my items. she also speaks Spanish. I recommend storing at this location and will be telling my friends to rent at this location.
Arlene was super helpful and made the process very easy
Donovan s was great for me educated on my unit
10/10 customer service to Mr. Donovan! He was a great help & very transparent.
Arlene was very kind and helpful. I recommend storing at this location.
Muy buen servicio , la atención de la Señora Arlene muy amable , en todo lo que pudo ayudarme ! Muy satisfecha con el servicio y ojalá y hubiera más personas como ella , que esta disputa ayudar , y sobre todo que hablen español! Muchas gracias!
Zaida is always so friendly and helpful!
Price is fair considering non-working elevator, missing dollies, etc.
If there were a zero star option I would use it. The elevator never works, resulting in dangerous attempts to move things down narrow stairwells. Lightbulbs are always out, the roof leaks resulting in puddles in hallways that often seep into units, there never seems to be anyone around to answer questions, and yet the price has risen significantly in the past few years. The best that I can tell is that they are charging us extra rent for all of the rats that have infested their facility. Or perhaps they have added a surcharge per rat dropping? Either way, this place is disgusting and I am annoyed with myself for keeping my stuff there so long. , If you are looking for a clean, well maintained, safe facility free of rats, which costs less, do yourself a favor and drive around the corner to CubeSmart, instead.
My unit got broke into and things got taking just wanted to let everyone know most of there camera's don't work are they are pointed down to the ground this happaned over three weeks ago and it is still like this.
🏆
Same problem each end of the month. Nobody to help or look after.
Nice and clean.
Rj was really nice and helpful
Rj really helped me out.
RJ was super helpful and professional service
RJ was truly helpful with my transfer.
Rj helped me Witherspoon all my needs
RJ was beyond accommodating and very friendly showed me several spaces to be sure I had the perfect fit! I will definitely be using public storage again. Thanks a bunch Rj!
The new property manager gets an A+. Than you RJ
Javier is always so friendly and professional. Questions are answered in a clear and precise manner. Wish there were more like him!!!!
RJ was incredibly helpful with getting me set up with a unit. Even saved me money off the top! Knowledgeable and thorough would be two adjectives I would use to describe his customer service. Thanks RJ!
Poor experience...this particular location seriously lacks professionalism, organization, and customer service! Office door always says "Open" but nobody is ever there at the office to assist with any issues. Moreover, this location way overcharged me for their smallest unit: $133.00 bill for super small unit for one month? Really?! 😡
Nelly was so helpful!!
I went with a customer to rent a 12x20 space here. The attendant was super friendly, she made the process easy, the rental space was clean and we got the stuff stored.
Excellent beautiful professional
I love the service
Very helpful so nice she did everything to help me . Her name is zaida thank you so much
Very nice and helpful thanks Zaida for your services
Zaina was amazing today ! Great service and smile !
Nice warehouses for short stays
Me atendieron super bien
Todo bien, excelente servicio por parte de Zaida.
This is my first experience in general with a storage facility and it went very smoothly. Zaida, was a kind employee who went out of her way to make sure I got what I needed. Found a spare lightbulb for me and everything. Thanks!
This storage has easy technology in place that makes visiting the units pretty simple.
So far so good ✅
It is a great place to store things, clean low price, I'm still using them
Zaida was very helpful when it came to knowing everything I needed to know about getting a storage .. she was very polite and open armed warmin I definitely would come back to the public storage
Very friendly, awesome service, helped with everything I needed. Zaida was a great helper. Recommend for anyone in the area
Natalie is a Gem: 7 out of 5 Stars! ;) Great Customer Service Skills, Pleasant, Patient & Understanding, she resolved a long-standing Problem in short order, then called me back to confirm. This gal's Goin' Places!
Lauren and Natalie truly provided me with 5 star customer service. I had been struggling online with completing my reservation but then they saved the day by calling me and sorting it all out! Amazing! Very happy! Having this type of above-and-beyond customer service makes me feel even better about selecting this facility for our storage. Thanks!
David was awesome, great customer service and professionalism was phenomenal!