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Public Storage Self-Storage Units at 5016 E Ben White Blvd, Austin, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 35/mo
Small 5'x5'- ground floor
- inside unit, swing door
$ 35 /mo $ 50Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 49/mo
Small 5'x10'- ground floor
- inside unit, swing door
$ 49 /mo $ 70Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 53/mo
Medium 10'x10'- ground floor
- inside unit, rollup door
$ 53 /mo $ 106Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 53/mo
Medium 10'x10'- ground floor
- inside unit, rollup door
- near door or elevator
$ 53 /mo $ 106Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 58/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 58 /mo $ 116Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 60/mo
Medium 10'x10'- ground floor
- inside unit, swing door
- near door or elevator
$ 60 /mo $ 120Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 179/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 179 /mo $ 188Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 190/mo
Large 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 190 /mo $ 200Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 290/mo
Large 10'x30'- outside unit, rollup door
- enclosed
- drive up access
- boat or vehicle
$ 290 /mo $ 304Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Austin
Resources from the Help Center
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See what fits in different storage unit sizes
Parker Lane Storage Units On Highway 71
Public Storage in Parker Lane is the perfect self storage spot for customers looking for some extra space just west of Austin-Bergstrom International Airport.
Conveniently located on the north side of Ben White Boulevard between Montopolis Drive and Interstate 35, this property is a quick drive from U.S. Highway 290 or U.S. Highway 183.
A 5x5 storage unit is a perfect way for travelers to store a few small business or personal items within minutes of the airport.
From golf clubs for rounds at Roy Kizer Golf Course to fishing, hiking, biking and camping gear for year-round trips to McKinney Falls, a 5x10 storage unit is a perfect solution to help keep an organized active lifestyle.
Things getting a little tight in an apartment in Montopolis? A 10x10 storage unit can help hold small furniture items, bookcases, boxes and a dresser or desk. For a family running out of room in a home in Pleasant Valley, a large 10x30 storage unit has enough space to hold appliances, bikes, bedroom sets, patio furniture and couches and chairs.
Indoor storage units and outdoor storage units come in all different sizes, giving customers plenty of affordable storage unit options. This gated property also offers vehicle storage spaces and the property manager lives on site.
A quiet suburban neighborhood in southeast Austin, Parker Lane offers folks a little breathing room but with all of the big city amenities nearby. Public Storage is proud to be a part of the Parker Lane community.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 505)
This whole facility is infested with rats, for over a year I complained & covered all my belongings with plastic tarps & plastic wrap absolutely no attempts were made by anyone to resolve the issues & when I finally spoke to someone it was only because I filed a complaint with The BBB. At the time this location was my only option & now I am being billed $600 in collections for a unit I never had. Good luck if you must rent at this location.
I had a great experience at Public Storage thanks to Darnell. He went above and beyond to help me out and made the whole process easy and stress-free. From answering all my questions to making sure I got the right unit for my needs, he was patient, professional, and genuinely cared about helping. It’s rare to come across customer service like this. Highly recommend this location—and if you can, ask for Darnell!
Súper helpful staff , I visited this location yesterday and Martin really helped me by answering all of my questions he was super friendly and helpful!
Always very helpful!
Young lady Lauren was very helpful with helping my family at 5016 Ben white Austin Tx location.
Had an awesome experience getting my new unit for my belongings. Lauren in the front was awesome and easy to work with had everything done in a timely manner.
The 5016 Ben White location is very clean and well maintained. I felt so safe leaving my priced possessions there. I also spoke to an employee named Lauren who was very helpful and friendly. I would definitely recommend to my family and friends!!
Had a lot of help from Reanna. Thank you.
Jessica
Employee was on point, kind and very helpful in all areas. He really knows his job and functions.
Our van was broken into twice and they told us that the only way to get the video footage was to have the police request it. Well, by the time the police requestedd it, Public Storage deleted it. No recourse for theft at this place.
I'm getting out of here. This public stoarge has a very relaxed attitude toward my vehicle being broken into TWICE. The first time they were unable to provide the investigator with footage (from an angle that clearly showed my vehicle). They don't even maintain the barbed wire around the fencing. I don't leave anything important in my vehicle, but homeless people are jumping the fence all the time. I'd chalk it up to unfortunate location if not for their negligence in maintenance and apathy towards helping me.
My storage unit was broken into twice. The cameras that they have don’t work. Staff was not helpful and they made it evident that it is relatively common. Homeless camps are very close to this location, so I guess I had it coming. If you use this storage facility, make sure to get insurance and be aware of your surroundings when moving in. You 100% do sacrifice on quality care by choosing this facility - just pay the extra money and go with somewhere better if you care about your belongings at all.
I had a unit here which I vacated in June 2024. They have continued charging me (its currently November), when I called to rectify the problem I was told I was being transferred and was hung up on. When I called back I was sent to voicemail. Making a claim with my bank to hopefully recoup the over charges. They are running a scam.
Do not store here. By all means. I mean DO NOT RISK LOSING OR HAVING TO BATTLE IN COURT THIS ORGANIZATION. THERE IS EVER ANY personal on site..
Izzy is amazing!!!
I went buy this Public storage store to enquire about a space to store my stuff with a move from Houston. I was greeted by the property manager Reanna and she answered all my questions without hesitation. If this move happens I'll definitely be coming back to store my stuff. Thank you for your hospitality Reanna.
I went by a bunch of times and no one was ever in the office, all the stuff I left in the unit smelled really bad after a few months, not sure what is going on with that.
Be careful on the bait and switch. I moved my stuff into a unit here 3 months ago, moved out of the city and they sent an email they they’re raising my rent from all in at $206 to $256.
This place was below market when I moved in and I put up with multiple homeless people living out of nearby units with dogs who chased me. I’m not talking see one - I saw 3 different homeless people clearly living out of their units the 5 times I visited. Multiple cars nearby had broken window and there was clear homeless trash near by. I wouldn’t be surprised finding my stuff stolen by the homeless people when I check.
Move in 3 months later, raise rents randomly by 33% in the heat of summer - the Ben White Public Storage of Austin investor strategy to bait and switch consumers.
my storage unit was exposed to vermin who ate the little food that was there and pooped all over the place. my bad for leaving food there, but I thought a concrete building would be able to prevent vermin. they have tunnels in the facility for sure, the place is not rodent safe. it's amazing that no one has mentioned this in a review.
I love this facility, Reanna is always so helpful and friendly when i come in. Wouldn't wanna go anywhere else.
Reannas always been a big help. Thanks Reanna
Rianna was very helpful and nice highly recommend
Reanna is always so lovely and is very helpful. Love storing here.
Reanna was very professional! Assisted with my every need!
Good and reasonable pricing and excellent staff. Gracie was amazing and helpful.
I just wanted to say a HUGE thank you to Reanna for giving me the most professional customer service I’ve came across. She was very knowledgeable and had me in and out with in 20-30 minutes! I would recommend this location because of her! Thank you, reanna!
Reanna is very knowledgeable about her property. She went above and beyond. It was awesome working with her. I highly recommend this public storage facility. You can tell she really cares about the customers
Gracie was very helpful during our visit.
Reanna is always so kind and nice when I come to the office.
Reanna was very professional, informative and nice. Thanks Reanna!
Reanna was very kind.
Reanna and Celeste do a great job managing this place.
Today Sunday was helped by reanna super helpful
Reanna is always a huge help. She is very patient and informative. The property and bathroom is always clean as well. I love renting here!!!
Reanna was so nice and had me in and out the office quickly.
Great customer service! This is my first time getting a storage unit and Reanna made it very quick and easy!
Super easy and fun. Reanna was very helpful and made the process easy. Thanks!
Reanna was a huge help
Reanna helped me with getting a unit and parking space. This place looks great and the staff are very friendly.
Reanna helped me with my first storage unit. Really nice manager.
Reanna helped me get my first storage unit. She Was really nice and helpful.
Reanna was awesome and super efficient at getting me my Storage unit.
Rianna was a great help good worker and help out fast
Reanna was always super nice to me and the prop is clean as well.
And Jessica too !! Y'all are amazing YESSSSSSS!!!! IM A HAPPY GIRL ...
I left my storage unit unlocked by accident and Adela kindly called and let me know. Thank you!
I needed last minute storage as we were driving in from SA , and received a return call and excellent service from Shauna. She was so helpful and efficient.
Came in for an Auction and Reanna took care of me quickly and was really nice.
Reanna was a huge help
Richard was very helpful and kind. When I walked in he was dealing with an obviously rude customer and I was very impressed with his patience. He apologized to me for the wait and did not let that unpleasant interaction impact our transaction. 5 stars for Richard.
Came in to make a payment, and Reanna was really nice.
Such a great facility to store at. Thanks Reanna
Reanna was a huge help, got us in fast. Place is nice and clean as well.
Everything worked out greatly, Ben was very kind and helpful.
My experience is not very good. I got behind because my nephews didn't pay it. And I didn't know. So I called to see if I could get more time to pay it. I didn't have much stuff. But that is all I had to remember my parents by . But they wouldn't let me .
Reanna was a huge help. Thanks another
Reanna was really helpful and the property is really nice
I had the best experience working with Reanna to have all my storage needs met. What once deterred me from going through the leasing process, I now know I can handle with ease thanks to the wonderful support I received. Reanna was thorough, knowledgeable, and extremely kind. I will return to public storage time and time again.
Great facility and the manager Reanna is extremely helpful. Top notch customer service
Nice managers and clean facility. Thanks Reanna
Just went in to see about getting a unit there and I had great service from Reanna. She was very friendly, helpful, and had answers for all of my questions. Will definitely be coming here from now on.
Great service from Reanna quick and easy
Reanna has been great in helping set up my account and showing of my storage unit Thank You!
Reanna, great experience!
Reanna been great
Thanks Reanna. Great facility to store at
I have to update the negative review I gave previously. I complained about no one ever being in the office when you need them. I suppose it was just coincidence no one was in the first couple of times I was there. Since then, someone's been in the office every time. The staff is friendly and the place is clean. I would store with them if need be.
Very nice property manager Reanna was really helpful
Reanna was nice and helpful
Really clean bathroom.
Reanna patiently walked me through the eRental process in office. Thanks Reanna
Rhianna was very very helpful. I had an issue with my storage unit and she was quick to figure out what the issue was. Also it helps that she’s very pretty 😊
This is such a nice facility. Thanks Reanna
It was a fast service, reanna 🤟🏻
Reanna was a great help. Clean property.
Reanna was very kind and helped me with all of my questions
Reanna was great, easy facility to get in and out of, clean and safe
Reann is an excellent employee she has helped me a lot and every time I need something she is there for us
Reanna was a huge help in the office!
Staff was really helpful
Reanna and Rafael helped me today! They were really nice!
Great service and clean facility. Thanks reanna
Reanna was a huge help with my insurance! Awesome manager and clean property
Great place, to this day, I haven’t had anything to complain about, the management is Awesome, I can truly see that this location has some of the best management, ADELA, ADRIANA, JAMES, just to name a few are A-1 in customer service, definitely ( 5 ⭐️⭐️⭐️⭐️⭐️ ) anyone looking for a clean and great attitude staff this is the storage facility for you.
Just recently I had to rent another unit Due to a relocation problem with my place of business so I went to the same location to rent another unit and talked to a new employee by the name of REANNA that topped the customer service list, for top of the line A+ SERVICE this employee truly knows the meaning of customer service and facility management, she definitely knows her business she took the time to show and point out the details of the unit sizes. She’s very KIND, PATIENT, and HELPFUL throughout the process and as well as after should you have any unanswered questions. I definitely give her an A+ 5 STAR RATING.
She is an amazing employee KEEP UP THE GREAT WORK MRS. REANNA ( ⭐️⭐️⭐️⭐️⭐️⭐️ ).
thanks to Reanna, I got my storage unit for a great price, she is Amazing helper I recommend her 100%.
Haven't been long enough to really rate it yet just over a week..it's clean!
The website was an unmitigated disaster, but the office and staff, Rianna, were excellent.
Reanna has been so nice. I love the property.
Dawn helped me so much and even found me a sweet little didn't I wouldn't have known about it! Thank you so much y'all, definitely recommend! Most helpful and super sweet, guiding assistance!
Reanna and malik were a huge help!
Very neat and clean property. Reanna was a huge help.
Reanna, was Soo great with me, great customer service
Reanna was a huge help. I love this property. Great place to store your items.
Reanna Was really helpful with me and answered all of my questions i had. The facility is very clean as well.
Great service. Reanna
Reanna in the front office is so helpful and friendly! Service is quick.
Reanna was a huge help, thanks
2 days ago a very nice women named Reanna helped me set up the Public Storage mobile app for my phone. She let me know that I could actually use the app to access the property without having to use the 8 digit code they provided me with (I have terrible memory and I am not very tech savvy). I didn’t even know about it until she told me. Her customer service was unmatched compared to other storage facilities I’ve been involved with. I felt like they (Public Storage) actually cared about my needs and where able to help a needy old lady such as myself with the issues I was facing. I will definitely be recommending this location and Reanna to my friends who need a good storage facility. Thank you again Reanna if you ever see this! You rock!
Reanna is always really nice and the place is clean
Reanna was very patient and helpful.
Reanna was very helpful setting me up with a storage unit. Highly recommend this location
Reanna,
Is always very helpful thank you!!
Great experience and very easy getting everything set up. Reanna was extremely helpful.
Richard had great customer service helping me with everything I needed! and was understanding when I needed to transfer over to a different storage container.
Reanna was so helpful!
Reanna helped me with all questions I had.
Reanna was very helpful!
Was helped by Reanna today. She was kind, smart, and answered all of my questions that I had.
Always great customer service here. Thanks Reanna
Great staff great place easy access!!!
Reanna was great help!
Reanna was a huge help! Great clean property
Reanna helped me today and was really nice and answered all of my questions
Ms Adele was very helpful . Very nice a amazing person
Reanna was a great help. Super friendly and knowledgeable about their services
Stopped by the other day to inquire about renting a unit, spoke with a wonderful gentleman that was more than helpful! Extremely courteous, and professional. Can’t say enough nice things about him! Still have a couple of months before I will potentially need the unit, but if I do I will undoubtedly choose Public Storage! Thank you, Richard Glover for all the help and information! You’re awesome!
Came in to make a payment and Reanna helped me with that. She was very nice
Reanna was a pleasure to work with! She was knowledgeable and helpful about the different unit options, and very friendly! :)
Reanna helped me with my payment today and was really nice.
Reanna was really nice and helped us our really quickly
Reanna was really helpful with all of my questions
Great service! Reanna did a great job showing me all their options.
Reanna was so helpful. This is our first time using a storage unit and she was super kind and helpful!!
Thanks reanna! 5 star service
Reanna has been great!
Reanna has been great. Such a clean place always
Richard was great help
Everytime I come here, the place is very clean and I am treated kindly by staff. Reanna has been great to us.
Reanna assisted me with all of my questions and is very nice. Property is clean and perfect
Excellent customer service from reanna
Reanna provided excellent customer service! Thanks Reanna
Reanna helped me transfer today and was really helpful.
A good place to store all your belongings, clean too.
Reanna answered all of my questions and was very polite. Very clean property.
Reanna was really helpful. Great and clean property.
Reanna was really helpful and nice. Clean property.
Reanna was really helpful and the property looks great.
A fantastic storage place and Reanna is very nice and helpful
Reanna assisted me With all my questions. Nice property
Had a easy experience getting a storage unit set up for me & Richard at the front made it extremely easy to make sure I got the right size for all my stuff
Reanna answered all of my questions and was very helpful.
Friendly staff and great service
Property is always clean and manager Reanna has always been a huge help.
Reanna helped me With all of my questions. Thanks
Thanks Reanna, she was very helpful and informative.
Reanna did a great job assisting me and answered all of my questions
Nice and clean property. Thanks Reanna!
Thanks Reanna. she was very helpful and professional!
Great property, clean and wonderful management. Thanks reanna
Richard at the Public Storage location 5601 Ben White Blvd. in S. Austin provided excellent customer service. He made our move simple from start to finish and was professional and accommodating.
DO NOT STORE YOUR STUFF HERE. All my things were burglarized here. They provide no protection for your stuff. There are no cameras inside and the ones they do have they don’t use. Put it like this, anyone anywhere right now a can find a lock cutter and steal all your stuff and not get caught easily. If you stuff in there right now it can get stolen, this place is a joke. The owner don’t care and hides his phone number.
Definitely recommend renting here. Thanks reanna!
Excellent service, professional staff. Facility as well organized, reanna was really helpful with my storage needs.
I would definitely recommend renting here. Thanks Reanna
Property is so clean and manager Reanna is nice and helpful.
Reanna was very helpful.
Very safe for ours things
Gets the job done 🤷♀️
Great customer service! Reanna was great! I had no problems 😊definitely recommend
They very helpful with pulling up my old account and solving all my issues. It was a easy move in and they were very nice. Great experience.
I attempted to get a unit from this place 3 times. The 1st time was online. I went through the entire process down to seeing what my unit was after paying and the system kicked me out, said I had no storage (only a reservation) and took my money which was held for 4 days. I visited the actual office twice on different days and each time the doors were locked, lights off, and no one around to help you. I went with another company.
Lauren L is absolutely wonderful and very professional and knowledgeable GREAT CUSTOMER SERVICE ❤️❤️❤️❤️❤️