Public Storage Self-Storage Units at 1800 W Sublett Road, Arlington, TX

Jose was awesome, knowledgeable, and he provided excellent service!

Greatest of all time! Best rates, wonderful customer service and clean grounds! What more could you ask for???

Samantha has great people skills. She was nice, patient and attentive to my questions. Stop by, she will take care of you.

Great customer service

Samantha was really great & very helpful nice attitude.. Thank you 😊

Had a great experience with Samantha. Looking at other reviews, i’ll make sure to wrap all my stuff to prevent damage. Will review an update in a couple of months God willing.

When it came time for me to move out of my storage shed, my items had significant water damage that ruined my dresser and two lamps. They did not reimburse me. Additionally, when I had moved out, they charged me 2 additional months of rent. In neither instance have they returned my calls, and the front desk people have just told me to "fill out the information online". Absolutely ridiculous. I'm moving again in the fall- guess who I won't be using!

I’ve rented here for a couple years, even before it became Public Storage and I had a great experience. Sam, the site manager, was very helpful and always professional. She’s doing an amazing job running this property.

Very well manned and professional

She is so friendly and nice. Property is nice and well kept.

Public storage is the worst storage facility that I know. My locks were change without me missing a payment, neither did they inform me that my locks would get changed. I notice that I somehow made a mistake trying to access my unit not paying attention to the number above my unit, however the key that I was using opened up a unit right next to mine. I told management and they just brushed me off like thank you for telling us, have a good day. That was crazy lol. Also they will change rates on you as well without telling you. The point that I'm trying to make is just be professional and let people know in advance that changes would be made.

I have been storing here ever since I moved to Dallas, over a year now. This facility is nice and clean. Sam, the front desk attendant has always been friendly and very helpful. I appreciate her for great customer service and positive attitude. I highly recommend this facility!

I stored my items at this facility for over 6 years and never had a problem. I feel like the price was fair for a 10x15 unit. I am now able to get my belongings out of storage, but if I ever need to store items again, I will go back to them. Staff are friendly and courteous, and they keep the property clean. It was a good experience, and I would recommend them to anybody.

I was looking for storage to handle some things while cleaning out a house we're about to sell. Went to Simply Storage's website, and reserved a unit. I received a call from Chris, who verified what I reserved, and outlined what my next steps were. A few days later, I met with Christina, who gave further details, and then showed me the unit I had reserved. The entire property was spotlessly clean. The area was very well secured, with surveillance cameras everywhere. The property also has security who live onsite, so there is always a presence. The storage unit we rented was in perfect condition, with no damage that you sometimes see at storage facilities. Once the tour was complete, we went back to the main office, and had all the paperwork filled out in about 5-10 minutes, I was then assigned my pass code, and was on my way. Christina and Chris made this entire process incredibly easy, and it's location ensures security, and ease of access. You can enter your storage locker from 6am-10pm, any day of the week. Cannot recommend this storage facility enough. *** update. Rented another unit, Sam made the entire process seamless, and I think I was in and out in ten minutes, witha climate controlled storage area, with the 1st month free. Excellent experience, as usual.

Laura we nice and friendly.

Wonderful Cheerful Professional Customer Service! Huge, Nice, Clean, Storage Facility at very reasonable prices, lot’s of different sizes.

I went in this facility with some questions about size of units and pricing. Laura was very helpful with all the questions I had. Also the rates were great! I will be coming back with any future storage needs.

Rented a storage space today with this business. The process was fairly easy. Samantha and Laura were very helpful. Affordable pricing.

This place is a great place for your storage needs. Decent prices and friendly staff. Laura was awesome. She was very, friendly and helpful, made the whole process quick and easy as possible.

I've Been driving by this secured hidden gem for years. Like so many, called around and nothing compares to "Simply". Great price, super clean and secured grounds. Would you like to know what customer service looks like? Ask for Karen. Service with a smile, knowledgeable about her product and kept it, "Simple".

Sam is awesome! The service was great!

We have used these guys for years. Safe, economical, and friendly are all valid adjectives. I know, I know, why have you used them for years. I'm working on that, but if you do need a storage facility, it's nice to know there is one that's safe and economical with a friendly staff.

Sam is amazing!!!!

Easy to dwal with, Sam was friendly and helpful.

Well after a day full of challenges, tech support got ahold of Sam and Sam after hours came out and opened up the office and got me all sorted. Did all of it with a great smile and an incredible sense of humor. Made it a great day from her kindness by going above and beyond.

Samantha and Vicky (Vickie?) provide personalized and supportive service. No worries for me! It's hard to think of a business where I've felt more welcome. Highly recommend doing business at this SSS location. A+++++

Nice and convenient location.

Great service at reasonable rates. Vicki S. was very helpful and only confirmed my decision was correct by taking my business to Simply Storage.

Sam and Vicki were very friendly and very informative.

Best experience and great friendly service- that’s why I’m a repeat customer!!

Sam the property manager was amazing. She was very helpful in getting me all set up with my storage unit.

Awesome customer service!!! Sam and Vicki were very helpful and informational, and got me setup very easily!!

I have been unable to make my payment for 2 reasons. #1 my email address was saved automatically under someone else's name. #2 I can't get past the ads to the " make a payment" section

I am very happy renting space here. Fast and easy agreement setup, friendly and knowledgeable staff, great rates, clean units. Karen and Sam are the best!

Great customer service and smooth move it!

Nice complex. And amazing people. The customer service is awesome. And the rates are unbeatable.