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Public Storage Self-Storage Units at 6221 Joplin Rd, Arlington, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
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5'x5'Online only price$ 18/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 18 /mo $ 23Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 21/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 21 /mo $ 26Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 22/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 22 /mo $ 28Best Price Label+ one-time $29 admin fee
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5'x7'Online only price$ 23/mo
Small 5'x7'- ground floor
- climate controlled
- inside unit, rollup door
$ 23 /mo $ 29Best Price Label+ one-time $29 admin fee
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5'x9'Online only price$ 34/mo
Small 5'x9'- elevator access
- climate controlled
- inside unit, rollup door
$ 34 /mo $ 43Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 35/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 35 /mo $ 44Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 39/mo
Small 10'x5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 39 /mo $ 49Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 42/moSmall 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 42 /mo $ 52Best Price Label+ one-time $29 admin fee1 unit left! -
5'x10'Online only price$ 44/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 44 /mo $ 55Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 62/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 62 /mo $ 77Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 76/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 76 /mo $ 95Best Price Label+ one-time $29 admin feeHurry! -
10'x15'Online only price$ 90/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 90 /mo $ 112Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 110/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 110 /mo $ 138Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 112/moLarge 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 112 /mo $ 140Best Price Label+ one-time $29 admin fee2 units left! -
10'x20'Online only price$ 139/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 139 /mo $ 174Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 153/moLarge 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 153 /mo $ 191Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 183/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 183 /mo $ 229Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Arlington
Resources from the Help Center
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See what fits in different storage unit sizes
Arlington Climate Controlled Storage South of I-20 Near Kennedale
Storage units in Arlington are close to U.S. 287 just off Sublet Road and south of I-20. All-indoor climate controlled storage units are available in a wide range of sizes, providing cheap storage near Kennedale.
Golfers can tuck away clubs in a 5x5 storage unit after hitting the sculpted fairways of nearby Tierra Verde Golf Club. According to its website, this is the first municipal course in the world to be named an Audubon Signature Sanctuary. Our proximity to the course makes dropoff and pickup of your golf bag convenient.
These 5x5 storage rentals are a handy size for stowing your tailgating supplies. Arlington's AT&T Stadium, Globe Life Field and Choctaw Stadium all promise tailgating parties before football, baseball and soccer games.
Families who frequent Martin Luther King Jr. Sports Center can store all their recreational gear in a 5x10 storage unit. Behind the athletic equipment, fishing tackle and picnic gear, pack in items you use rarely such as off-season clothing and holiday decor.
Residents of Falcon Lakes and others sharing an apartment nearby can store duplicate furniture in a 10x10 storage unit. Couches, dining sets, extra bookcases and dining sets can get packed with extra kitchen gadgets to keep common areas uncluttered. These storage rentals also work well if you are downsizing and need more time with furniture, decor, lamps and clothes to make decisions on what to keep.
Lake Arlington Paddling Trail fans can store their own watercraft in a 10x15 storage unit. Camping and fishing gear plus other items clogging up your garage are sure to fit along with your kayaks, canoes, oars and paddles. Joe Pool Lake is nearby as well.
Homeowners around Kennedale High School planning a remodel can use large 10x20 storage units to store five rooms of furnishings. We're very close by if you need to retrieve anything during the project.
These large storage rentals can hold the contents of a three-bedroom home if you are in-between residences or a newcomer and still house hunting.
Arlington Public Storage has a range of storage solutions to meet your needs.
At this Arlington Public Storage you'll find:
- 5x5 storage units
- 5x10 storage units
- 5x15 storage units
- 10x10 storage units
- 10x15 storage units
- 10x20 storage units
- 10x25 storage units
- Inside units
- Climate controlled storage
- Electronic keypad entry
- Online payments
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 872)
Alex is the best over at this location. He is very helpful. I have rented many units over the years here and other places. Most important to me the units and hallways are very clean and well maintained.
Alex has great customer service
Alex is awsome
Alex's the best
Alex should be on charge of customer service training
My storage was broken into for the second time at Public Storage 2430 U.S. 287 Frontage Rd, Mansfield, TX 76063. The first time was May 21, 2025. Samantha was working in the office. When I asked her when was my storage broken into she told me May 19, 2025 but that was the same day she started working at public. Remind you my unit wasn’t the only unit that day it was four units that was broken into that had public storage locks on them. One of the ladies that had their unit broken into told me that it was the second time her unit was broken into. Fast forward I contacted Sedgwick which is the insurance company we pay for that’s through public storage and my claim was assigned to Elizabeth Carney I missed the call. When I called back it was not answer I left two voicemails but no one contacted me. Then it was assigned to Marily Alonso and I missed the call — when I called back no answer I left 4 voicemails. When I come to my other storage unit today July 3, 2025 at 6:22 PM the public storage lock was on it. When I put in the combination code and open my unit all I realized my storage unit had been broken into the second time. This has to stop because this is gross negligence. .
Rented by phone with Alex.
Rented by phone with Alex. Thank you so much for all your help.
Rent by phone w Alex! He was extremely friendly & helpful!
Property is clean and manager Alex is the best
Alex has been a great help with all our needs. If you need a storage space I highly recommend dealing with Alex!
What a breath of fresh air.
I’ve been using storage facilities for 30 years. I’ve never worked with a facility manager like Alex. He’s efficient with his time and, more importantly, my time. Always helpful, eager to make his customers happy, and clearly knowledgeable about the business.
I strongly recommend Alex and this Public Storage facility. Even if it’s a little further than another facility… totally worth it!
Terrific Storage facility and services. The staff is very helpful! No issues at all!
Alex helped me get set up quick and easy with a new storage unit by phone.
Alex was very courteous and helpful. Awesome customer service. Thank you Alex!!!
Just rented my second storage at this location. Very clean and well maintained facility. Alex was awesome!
Excellent customer service with Alex here at public storage
Alex was very helpful and fast with his understanding of how things work . Gave me a fast price and a fast move in great job Alex 👍🏽
Rent it by phone with Alex. Quick and easy
Rented by phone and it was very quick and easy!
Alex
Quick & easy with Alex
Alex has been amazing. I wanted to leave when I found out Public Storage was taking over from the previous company. He talked me into staying. He has been incredibly helpful and knowledgeable. The facilities are so clean, and it's usually quiet too.
I can’t say enough good things about my experience at this storage unit, and a huge part of that is thanks to Alex. From the moment I walked in, Alex was professional, friendly, and incredibly helpful. He answered all my questions, explained everything clearly, and made the whole process stress-free.
He went above and beyond to help me find the right size unit and even helped me get a great deal. The facility was clean, secure, and well-maintained — and it’s obvious Alex takes pride in his work.
If you’re looking for top-notch customer service and a smooth experience, ask for Alex. He’s the best!
Alex was incredibly helpful and professional! He made the entire storage process smooth and stress-free, answering all of my questions with patience and care. He went above and beyond to make sure I got the right unit for my needs. I highly recommend working with Alex if you’re looking for great service at Public Storage!
Alex’s is helpful and always in good spirits the facility is very clean.
Alex has given us Great service for a couple years now. Thank you Alex! The place has been clean and well taken care of.
I can’t say good enough things about this place and especially Alex, he never fails to deliver a stellar customer service experience. Anytime Ive ever needed anything he treats me with a warm welcome like a person and not a “number”, which hasn’t been my experience at all at other storage places. Rent here, you won’t regret it. 10/10 highly recommend.
Alex was awesome!! Really had a great experience!
Alex is the BOMB.COM!!!!
Best buying experience EVER!!!
Very clean. Love it here
Alex is the BEST WORKER HERE!! Always Very HELPFUL, SMILING AND VERY VERY FRIENDLY!! Need More Of him 😊the place is very clean
Alex wonderful a great guy I appreciate his service
Alex is the best. Great place to do business
Customer Service from Alex was great!!
It was an easy and fast process to get my unit! The staff here made it a breeze!
I had a great experience renting a space at Public Storage. The rental process was quick and easy, and Alex was extremely helpful throughout professional, friendly, and made everything smooth. Highly recommend!
Great service Alex. Thanks again.
Great service! I rented over the phone and it was quick and easy. They got me the best unit! Super convenient
Good customer service Alex
Alex has great customer service
Alex is still the best at service
Alex was Awesome! Quick, informative, and easy to work with! Thank you!
Rent by phone by Alex was awesome! He was very helpful
Great location and wonderful property manager!
Alex at Public Storage was amazing! He helped me and my dad find the perfect unit and made the whole process quick and easy. Super friendly and professional definitely recommend working with him!
I thank Mr Alex the manager for his great help he treated us like family He was very patient and polite super great person
Alex and Danielle do an awesome and wonderful job. Very friendly.
Danielle was so pleasant and service was great! Quickly got my unit within 10 minutes!
Alex was great and was very helpful
Alex was very helpful & professional!
Alex was super helpful and got us taken care of quickly! Amazing customer service
Alex was amazing and answered all my questions and gave the best tour based on moving convenience. Will definitely be recommending everyone I can!
Very easy in and out service awesome customer service thanks ALEX
Alex was really excellent. He got me into 2 units. He was very informative, helped me with every question I had, and was very professional.
Alex did an excellent job great work!!!!
Quick and easy! I’ve never had a storage unit and I assumed it would be a breeze getting one, but I still had apprehension with it being something new. Alex was helpful by answering my questions and getting me set up. I honestly was in and out from the set up on the app to locking the unit.
Alex was fantastic and took very good care of me today. Make sure to stop by of you need a unit!
Alex was great helping me to select to right size storage space for my needs Super customer service is A1 Thank God for Alex please keep him around its very Rare to find great people
Thanks to Alex! He was very patient, walked me through, and explained everything. I appreciate the outstanding customer service!
Alex was great! Super helpful and patient
Alex is great
Alex was great and this is our second unit. Great place highly recommend.
Alex helped me with 2 units. Made it easy and was very friendly and professional.
Alex was very helpful!
Received horrible customer service from district manager, even after being a loyal customer with 0 complaints for over 18 months. Store manager was much more courteous but, unfortunately, has very little power. My experience showed me that this company does not truly care about their customers like it advertises.
Danielle did an awesome job.
Alex was very helpful and and convenient.
Moved items to a smaller unit...Very easy transaction!!!!
ALEX WAS VERY INFORMATIVE AND KNOWS HIS CRAFT VERY WELL, AS A CUSTOMER SERVICE PERSON AS WELL THAT ALWAYS GETS BROWNIE POINTS WITH ME, THANK YOU ALEX FOR EXCEPTIONAL CUSTOMER SERVICE 😀 👍 👏 🙌 GOD BLESS YOU AND HAPPY HOLIDAYS
ALEX WAS VERY THOROUGH AND KNEW HIS CRAFT VERY WELL, LOVED HIS CUSTOMER SERVICE SKILLS, KOKO
Alex was super helpful and detailed in explaining access. He has excellent customer service. It is rare to get this type of help these days.
Thanks again
Alex had the place clean especially restroom
Alex was helpful and was polite
Alex was a tremendous help setting my account and explaining everything in detail.
Danielle was a huge help and very knowledgeable and kind
Alex is awesome! Excited to be here it looks wonderful and love climate control
Alex was great. I’m a 2nd time renter
Alex was a great help
Alex was very helpful and answered all of my questions. Definitely will keep doing business at this location!
Alex was a massive help with the process of renting out a storage. He was patient, kind, and funny!
Alex was extremely helpful and cordial. Great customer service!!!!
Everysince this place switched over its been way better Deneen is the best she is a very helpful and understanding person.
Great customer service. Clean facility.
Alex was great. Easy process rented my second unit today
Alex was very helpful in giving me assistance in setting up my Public Storage app. I made the payment and had a very pleasant visit with him. This is a good facility with good help and courteous!
Alex saved me money on my unit!!!
Alex was quick and thorough. Excellent service!
Alex was very helpful and supper kind. He was able to get me moved into the exact unit in no time and was sure to inform me of all of the deals that were going during my purchase. Ask for ALEX at your next visit
Alex is great!
Alex was super helpful and quick getting my unit rental checked in.
Alex is THE person to talk to! He is always helpful and knowledgeable
Alex was very helpful and was outstanding when discussing my move in.
Alex was beyond helpful. He was very professional and very informative.
I cannot say enough about this location! Alex is beyond helpful, extremely knowledgeable and has made my three years with Public Storage so pleasant without any problems whatsoever! He makes sure the building and restroom is always clean and never lacking while meeting any concerns with immediate assistance and a smile on his face!
Karrington 👍🏻
Karrington was great and the space is clean!
Great place and facility. Easy to get to. Alex was great and extremely helpful. Can’t recommend enough.
Alex has GREAT customer service. This location is clean and well maintained and the unit size was just what I needed.
Alex was great! Very easy process. Thank you so much.
Renting a storage unit here has been great compared to my previous unit at a different property in the area. It’s a reasonable rate for the size unit I am renting. My only caveat for the building I am in is the reliability of the elevator. My unit is on the 2nd floor & there have now been 2 occasions (one last year, the other today) where my unit is inaccessible due to the elevator being out of order. I blame myself for not visiting my unit earlier to obtain what I need for a trip that starts tomorrow but it is extremely frustrating when there is something you would like to pick up but have no access to. Hoping the elevator issue will be resolved in a timely manner.
Danielle was awesome with helping set me up with my unit. Excellent customer service
Alex the manager was friendly and Carissa the front desk clerk was also very friendly and helpful. She answered all my questions and had me ready to go in a timely manner.
Easy process, Alex was super chill walking me through everything.
Signing up for a unit was extremely fast, and easy especially with Alex’s help! He showed us our different options and made sure to tell us all the current deals
alex is so awesome and friendly!! we were in and out so quick which was perfect!!
Such an easy expetience!! Danielle was super helpful and explained everything!!
Alex was great and very helpful!!
Just got my storage unit here and the staff was a pleasure to work with. Michael answered all of my questions and more. Very friendly and honest about fees and requirements. The units are a decent price when comparing to others in the area. I have not moved my things in but so far the experience has been great.
Alex and Michael helped me with my transfer and made sure everything went smoothly
Alex was Very awesome . Was taken care of the way i needed to be . Alex was very sweet in helping me choose a storage that fits my needs and wants. Thank u again for helping me Alex. U deserve a raise for the great work u do at public storage. Have a blessed day
This was the cleanest storage unit that I’ve ever rented! The staff is knowledgeable and courteous! Having plenty of flat trucks to make moving in was a great touch! The only thing that kept me from giving five stars was the lighting that didn’t have a manual timer switch!
Alex is great walked me through changing my unit. Easy process. He is so helpful and fast
I was greeted by Alex. It was a speedy thorough process. I'm rather picky, so to find the area organized and very clean. I was impressed. Even the restrooms spotless. They also had a dolly that made it very convenient to unload my item into the unit in half the time. I highly recommend for all your storage needs.
Love the staff here! They're always professional and courteous to me.
Had the best customer service with Alex which made it easy to rent
This is my first time renting storage space. I've done all the research for you. If you're needing storage space, get in touch with Alex. He's awesome to work with and super friendly. He got me set up with exactly what I needed, and did it all over the phone. The space is really clean and secure.
Go to 6221 Joplin Rd, Arlington 76001.
Alex, helped me to switch to a smaller unit with breeze. I stayed at this location bc it’s clean and safe.
Alex was amazing! His customer service is top-notch. Thank you
I have been using this facility for a couple years now and Alex is amazing! He’s extremely knowledgeable and very helpful! Every time I need his assistance, he’s there with a smile on his face to help me! If you have any storage needs: definitely get to this man! He takes great pride in his work and keeps the place immaculate! This location is the best because of him; believe me, I’ve seen others!
Just rented a unit with alex…. Made the process smooth
Great service from Alax, made things so easy for our move.
Alex was extremely helpful getting me setup with multiple units. He was very nice, thorough & answered all my questions
Alex was phenomenal. Very personable and extremely helpful. I highly recommend using this PS location for all of your storage needs.
Had an issue with the website when selecting a location with climate control and Alex helped me get into the type of unit we needed and was able to help get a credit for the mistake. Amazing help, he never made me feel he wasn't there to help. Highly recommend!!!!
I have been here since 2020 .. I was in a crisis due to an 8 alarm fire..Alex has been such a blessing on helping us store our items and know they are secure..We need more like Alex..His personality is wonderful..He treats you with the utmost respect..Alex is the best ..Keep him forever..He’s a keeper..🫶🏽
Alex helped me with getting a storage. He is awesome! I recommend him to anyone and everyone keep up the great work Alex you Rock!
Rented with Alex great guy give him a raise now
2nd unit with Alex. Made it quick and easy
Alex has been amazing! He is helpful and friendly.
Rented with Alex very professional!
Quick and efficient!!!!
Just rented my third unit from Alex
Alex was helpful
Clean property , the property manager Alex is awesome and has great customer service!
Just did rent by phone with Alex, very helpful very knowledgeable easy process thank you Alex!
Very clean property Alex and Jon are helpful
Danielle was great in taking care of me, very professional and clear!
Alex is great
Alex was informative, quick and professional The location is in a great area, climate control and I’m satisfied
My second unit with Alex and the experience was wonderful. The process was fast and he was very informative.
Great experience! Alex was super to work with. Highly recommend!
I've been with these guys for a couple of years and am always impressed. Alex does a great job, thanks.
Leaving Alex and Public Storage! Excellent service, and we will be back if needed.
Rented 3rd unit from Alex.
I’ve been here since 2020. Alex is great! He’s always helpful and the location is always clean.
Customer service was very friendly and helpful. Alex was a great help and made the process smooth. I highly recommend coming here for all your storage needs
Alex rocks
Alex was great
Álex keeps it tight
Alex was very polite and helpful to me,recommended him for your storage needs
Alex was really helpful and really friendly best customer service
Fantastic experience! Quick, safe, and immaculate. Alex was superb to work with for a large need from a multistate move!
Had to transfer from a big unit to a smaller on and Alex was a huge help!! I picked a unit too small and he was able to get me the next size up with no issues and I was able to move units same day. Thank you, Alex!!
Alex the property manager did a fantastic job. Quality service and very helpful. Will highly recommend.
Thank you Alex for all the help.
Alex keeps the place clean and very helpful when asking questions
There is never anyone here to assist. You have to wait forever to get into your own storage unit
Alex is super helpful and charismatic! He makes getting a storage unit fun!
Due to having too much STUFF..I'm a returning customer and I don't trust any other storage places...so I'm back. Alex is super great/helpful. The facilitates are clean and just nice in general. Hopefully I won't need to stay long, but if I do, I'm not worried or bothered by it. GREAT PLACE!!!
Alex at the Joblin location is an awesome sight manager. He is to be valued as an employee of Public Storage. He made sure to go above and beyond to assure me of the best deal, location, and size of the units I am leasing. He stayed with me throughout the entire process of storing my valuables. My move was totally last minute- so I appreciate his patience and even willing to assist me with moving some furniture and boxes around to make everything fit. His generosity and willingness to assist will always be remembered.❤️
My situation is quite unique. I moved into an apartment after my house was sold sooner than I expected. Then believed I would close on a newly built home. Unfortunately that fell- through. With all the disappointment and misfortune I experienced from August 2023 to date, I was forced to rent 3 storage units, at different times however. Alex continues to be the most supportive and knowledgeable site manager. Alex at the Joplin Rd location has never come short of assisting me with my public storage needs. He has great communication skills and his timely call-backs are to be acknowledged. Thanks-a-ton Alex!!
Alex has great customer service. Very knowledgeable about the area and helpful.
I have been leasing with Public Storage on Joplin Road since November 2021. I met Alex day one and he has provided exceptional customer service. I love the climate controlled facility. I would recommend this location. You will be satisfied 💯.
Been here almost 4 years since they opened up. Been great just as nice and as clean as when I first moved in. Alex is always very friendly and extremely helpful.
Just rented a storage unit from Alex. He was very informative, the process was quick and easy. I would recommend them highly.
Alex was a great help! Very informative and friendly! Thank you Alex for all your help.
We were so happy with our experience at this location we rented a second storage place so we could move things around as we go through boxes. Alex is extremely helpful and friendly, and he keeps the place immaculate! We definitely recommend Alex and this location!
My wife and I spent some time going over reviews and proximity. After 2 days of searching we decided to take a chance here. We processed the unit online which was very easy and proceeded to start loading the unit. I was able to meet a gentleman by the name of Alex and he greeted me on the spot and was very on purpose with Sharing all the information of this property. I was very impressed with how clean the whole property was. Alex even helped us when we realized we made the wrong choice on size and was able to help us.
We we definitely speak to others on this experience .
😀
Alex is Awesome But that other lady Daniell has a non care or interest in customers I’ve had 2 many unpleasant experiences with her Alex please train someone else that’s service is great as you are giving Help us please my time and money is to valuable to spend on her bad. Customer service
My second time renting a storage unit at this location. Both times excellent service. The representative Danielle made my move easy. She was extremely knowledgeable and super nice.
Alex is exceptional and I really thank him for being hin and so very accommodating
Alex did a great job helping me today setting up my second unit! He recommended downloading the app and it’s super helpful!
We’ve been using this storage for years!! Best storage experience ever!! The property is always clean. Their team is amazing!! Specifically Alex!! He is out go to with questions or assistance. Goes out of his way to ensure we have an unmatched experience!! We look forward to using this property for years to come!!!
Great experience working with Alex since we have changed to this location. He has been very helpful and friendly. He and his staff always are keeping the property clean and monitored. I am very glad we moved to this location!
Alex was very helpful
Alex rocked! He got me the best spot!
Alex was very nice and helpful.
Yes been here now for almost 3 years and Alex has always been very helping and solved any issues that may been. Very clean and awesome staff
the response from owner is auto generated. it might help to know what needs improving. i'll leave them to guess - as if the concern is sincere - since mostly security related issues.
Alex was great and the place is clean
this is my 2nd unit with Alex
You get good rate for 3 months and then they jack it up like most places so no better or worse than any other I have experienced. Checkout of unit was hassle as I was out the day I was going to be and they charged me another month because they checked in the morning and not evening. The reversed the charge after I disputed so no harm done. Place is clean and secure
We came in just looking to look at a 5x10 just to see what we would be looking at when it came to sizing. We were welcomed in my Alex the property manager and from the beginning until we left he was amazing! I had informed Alex I was just trying to look at the unit for when I move back to California and explained everything I was looking to put in there and he relieved so much stress letting me know the 5x10 would work great rather than trying to upsell me. Loved that although we were not interested in a unit at that specific location he was still willing to take time to help and just talk to us and explain everything. Just awesome customer service!!!!! Thanks again Alex!
Alex helped me in store today and he was amazing, he helped us to the tea & got us every piece of information we needed
Alex was a great help.
This will be my second time using this storage company. Mr. Alex. Really impressed me today. Alex I really hope you get recognized for your hard work. Thank you!
Alex y property is limpia
Alex is great!! We look forward to storing our stuff here!!!
Alex helped me with everything we need ,when we had to change unit to a bigger size.
Alex was awesome ,his help was amazing.
Alex was very helpful! He made the sign up process easy! He had great conversation with us!!!
Alex is always very helpful with everything!!!!!
Alex was fantastic in getting us rented.
Miss Tempest and mr. Alex was excellent the highest quality of excellent service they was, they was personable they was professional they were very friendly they were very helpful they were very supportive and you need to have them teach your rep your reservationist and your customer service people because they know what customer service really is and how it looks like and how it sounds. Mrs. Tempest deserves a RAISE!! FREE gas or gift card. I mean it.
2024 January: In reference to Mr. Alex he is wonderful professional compassion. He helped me during a very rough patch in my life we were dealing with a unexpected death in family n he was so kind to me n family gave us extension n late fee was removed. I just wanted to say Thank you Mr Alex u r the Best. Public storage Mr. Alex deserves a raise and promotion. You r very lucky to have him as a member of public storage. Thank you again Mr. Alex
Alex Petrou was so helpful in booking our storage facility! He was knowledgable and listened to our needs and helped us select the best fit. I would absolutely recommend Public Storage at 6221 Joplin Rd in Arlington and Alex. An easy and seamless process!
The sign up process was quick and easy and Alex was extremely helpful.
2 stars for customer service. The contract states they can increase your rent at anytime with just by notification via email. Mine just went up 100 a month and there is no way to choose another day of the month to setup auto pay. It has to be th 1st or you will be assessed a late fee instead of just prorating the first payment. I am only paid 1x a month on the 7th and therefore I am late every month and it has increased 168 to 268.
Alex is awesome!!!!!
Alex was amazing !
Alex was really great
Moving is already a very stressful process. Thanks to Alex, through his thoughtfulness and helpfulness, he was able to ease my stress level and make me feel comfortable.
Alex was the best!!!! Very professional. Very informative and he had the best personality
Alex was a freaking rockstar!!!!
Alex was great.
Alex is great here. Waited for be right before closing. Great people here
Alex was a great help, and very pleasant!
Made moving, finding storage and navigating the app much more painless!
Alex is the best
ALEX WAS GREAT! VERY POLITE
Alex & Danielle were really helpful and made sure I knew how to access everything . Quick efficient and friendly
Alex keeps a very very clean property!!!!
Great location, I feel safe leaving my things inside the storage. I like how helpful Alex in the office is! He has been so helpful and managed to help us with things over the years! Great work ethic. I have came over the years at random times of the day and I will see him just working hard cleaning the buildings, doing checks on 100 degree days. And with a smile! He worked with me to move to a unit closer to the doors when my husband had tendinitis in his knee, and we needed to move to a bigger unit. I highly suggest this place.
Alex was amazing, very helpful, friendly and made my day! Put me at perfect peace.
Thanks Alex
Alex was very nice and helpful he has a very clean properety
Great property, always clean and obviously well managed (Alex)
Repeat customer , the place is as clean as it was before ! Great facility and management. Alex is always available and willing to help when needed !
Alex was super helpful and friendly!!! We are happy to trust public storage with our items!
Alex was wicked awesome!! Very informative and very helpful!!
I’ve really enjoyed the experience here and the service with Alex was great! Looking forward to storing my stuff here again!
Alex was undeniably helpful and has a very good interpersonal skills ! Thanks for your great work Alex 🤝🏿
Had a great and simple leasing experience thanks to Alex, explained everything perfectly and was thorough with process!
ALEX .....PROFESSIONAL AND VERY FRIENDLY
Alex was a great help super easy
Alex was awesome, enjoyed the visit. He made this so easy!
Was a great experience Alex was very professional w/ great customer service would recommend this location to my friends an coworkers
Alex has gone well and beyond my expectations in making sure that I was well taken care of in leasing my space. I would highly recommend asking for his help.
6221 Joplin Road. Location is good and units are clean. Alex was a pleasure to work with and made sure he covered all the details. He also provided me with a very detailed lesson on how to use the app.
The facility was unexpectedly clean compared to other companies I have rented. Alex was very nice and helpful. Public Storage's ease of use on the app was good as well!
Alex was so friendly and professional. This location is so clean and COOL! We would recommend to anyone who needs a good storage place!
Super clean property, and Alex was super helpful. Best customer experience I’ve had at a storage place!
Alex was a great help in assisting me today! Very friendly & patient (i wanted to see multiple units & had a lot of questions!)
Thanks Alex for all your help
Alex was very professional and outstanding customer service. Highly recommend
This location has a quick sign-in process, clean spaces, and helpful staff! They helped us when another customer had blocked most of the loading zone and were kind about it, too. A great Public Storage for your storage needs!
Alex was great!!! He was so helpful and got me the perfect unit!!!
Alex was super helpful and helped me get my storage unit set up really quick. He really made the process stress free!!!
Alex did a fantastic job explaining our payment options, showing us the different room sizes, the very clean bathrooms, how to properly use the elevators, enter the building, and use the app. He was very personable and pulled the chair out for me to sit down with my daughter ( who somehow lost her shoes). I would highly recommend this location because of him!
Alex was extremely helpful & very knowledgeable! Thank you so much for all your help! He went above & beyond with showing us everything we needed.
Alex was fantastic. Great customer service!
Update: Almost 72 hours later of getting the storage unit, our unit was broken into by a guy that had a code to enter the building and go up the elevator. Our unit was on the 2nd floor. He picked the lock, so the insurance stated that it was not a forced entry and they won't cover anything. The insurance is garbage! Do not recommend it! Also, they have cameras for security, but will refuse to show you the video because you might retaliate against the robber. Dang! Are we protecting thieves now?! I just wanted a visual of the whole cart he took so I could make a police report. Please be aware and be prepared. This has been super scary and stressful. I wouldn't want this to happen to anyone.
Great location. Easy process. Alex provided great service, knowledgeable and professional!
Alex was excellent in helping me move to a larger
Yes lovely service from Alex, gave me all the information I needed and helped me save some money. Thanks big guy .
Alex did an amazing job. He was very professional, fast, and friendly...
Alex was amazing, helped us very quick and was very knowledgeable!
Alex was really great help! Come check out this place!
Great and friendly service! Highly recommended Alex!
Very easy experience. Alex was super helpful and explained everything thoroughly.
Great customer service and great staff Alex was perfect!
Alex was amazing and informative very fast as well
Alex is great and very helpful! Called to confirm my reservation and was very professional and polite. When I decided I needed a bigger unit he upgraded me right away and gave me the best deal. Facility and bathrooms are clean!
Alex is awesome! He was able to give all the ins and outs regarding appropriate sized units as well advice regarding the whole moving process. We felt very confident after speaking with him and were very grateful for his above and beyond customer service.
Great experience specifically with Alex. I feel like I asked 50 questions and he was patient and thorough. He also was very honest when I was about to rent a size much larger than needed - he wasn’t all about making a buck. So appreciated!
Alec was very Pleasant and very helpful
Alex is great!! Hosea did a good job training him!!! Great to work with!!!
Alex was great as usual
awesome person very helpful thank you Alex
Personality was GREAT 👍 He Did a Great Job!!
I receive great service on today from Alex and fast and efficient. Sign up process. Great job!
Alex was a great help!!! Deserves a raise!
Alex did an amazing job logging me in!! Ask for him great with customer service!!! What a breeze to get a unit!! This is my spot now!
Please visit Alex for a quick and easy move in. Very patient with me while I checked on kids in the car during enrollment. Storage unit near entrance for easy access ! Very knowledgeable and quick ! Ask about the specials.
Just rented. Easy process and Alex, the Prop Mgr, is very nice and explained everything clearly. Gave me a tour too.
Awesome service from Alex and Daytreiona!!
Do not rent from this storage they over charge you and the whole month haven't pass by and they want to throw your unit in a claim and put your unit in a auction also they told me that I couldn't have anyone else have assess to my storage unless they were on my account when I added them on my account and they still wouldn't let them have assess to my storage never would I recommend anyone to get a unit at this place I've been having problems since day one.
Alex was very professional helpful and kind I recommend this place more than any other place I give this place five stars
Alex is excellent!!
Thank you!!
Hey Alex
Good customer service!!!
Alex was helpful
Alex was very professional & helpful!
Alex was an excellent customer service representative and was very efficient in assisting me today.
OK Alex is a great manager. Property is always kept clean. No issues whatsoever. Always very helpful.
Alex good job
Alex and Tony where very helpful and awesome to teach the app
Alex was great. Very easy setting up my storage needs!
Alex was very quick and knowledgeable about storages, am pleased you have him as an employee..
Alex was amazing !!!! Thank you for your service!!!
Mark have outstanding customer service
I had an amazing experience with Alex. He was so nice and knowledgeable. Excellent customer service.
Alex is the man, he took care of us. Highly recommend.
Alex was great, fast and super friendly
Alex was a big help, he took his time and made me feel comfortable with playing my valuables here. Thanks!
Alex Was amazing! Easy and fast getting my unit! Come check him out! ⭐️⭐️⭐️⭐️⭐️
Well I did the no contact move in that was amazing. I would like to say this property is immaculate!! It is kept up so nicely I mean there’s no oil spots, no trash inside or out. I would like to give ALEX 100 STARS!!! This property is amazing. Easy access, carts available, customer service 200!! If you’re looking for a storage facility DO NOT LOOK ANYMORE THIS LOCATION IS THE BESY BY FAR!!!
Alex was the bomb
Alex was very courteous and professional! Very helpful with getting us a storage space!!
Alex did an amazing job….best service
Great service and clean space. Alex is excellent, great customer service and really helpful!
Alex was attentive and helpful. No issues during sign up.
Quick and easy.. Tempestt was a very bug help in getting me set up as far as how to get in the unit and other info that would help me in the future
Alex was super!!
Alex and Tempest was very informative and great customer service.. Highky recommend
I meet Alex and he was awesome
Alex
Very sweet and helpful
Thanks to Alex! He was able to get me a better deal then I had find else where, and was amazing customer service and very patient with my handful! He was very much appreciated and super friendly
Tempest was amazing!!! Shared all areas of the site. Made us feel very secure with leaving our valuables here. Would highly recommend!
I am completely dissatisfied with the service that I have received with Public Storage in their insurance company orange door. This has been the most stressful time dealing with them! My belongings were suppose to be safe and protected As I am a paying customer. Never once missed a payment. However my belongings were ruined by an elevator oil leak. One I was not contacted when this first happens I arrived to my unit and was unable to even walk up the unit or let alone open it! A week after I was able to open my unit and there was literally oil everywhere! On my bedding, clothes, etc.. I also had to clean and get rid of those belongings on my own. I felt harassed because they were rushing me to get those items out of the unit! I called orange door to file my claim to get my things replaced and they started they do not cover oil leaks after 3 months of not hearing from anyone at orange door! Oh and orange door never answer their phones! Here we are 4 months later I am a single mom who has to replace everything that they ruined. Oil is Hazardous and flammable. Which means none of those items should be put into a home where me and my daughter lay our heads! I had to get an attorney just to file a lawsuit. I’m disappointed with the treatment.
Alex was very respectful and helpful in locating an easy access storage unit!
Thank you
I’m currently renting my second unit from here. I have had a wonderful experience here! Now that they have the access issues worked out in one of the buildings, I have zero complaints. I have always felt safe here and the staff is very friendly and easy to work with. Management does frequent walks of the entire property to make sure everything looks good.
Alex, was great. 5/5
Alex is the man. Really helped me out when I was in a bind. Thanks Alex!
Alex was awesome
Alex was great! Friendly and explained everything where it was clear!! Love the security measures!
Thanks Alex
Avery and Alex are excellent… super customer service !!!
Loved our service today getting set up for a unit! Avery was such a great help!!
Alex was great!
Very good customer service!
Alex was a great help and everything went so smoothly.
Shout-out to Alex for the quick enroll!
Alex was super friendly and very informative. Easiest process that I have ever had. Thank you so much!
Alex was great!
Alex was very helpful and professional.
He explained all the necessary points right away and made it easy to decide.
Thanks Alex
Alex is a great asset to your company
Alex was great to work with
Alex is the best
Prices are very expensive
Alex is amazing to work with. Fast, informative and friendly.
The worst feeling is paying for something and not having access to it. As a new member it’s quite frustrating that the elevator will not work nor is there another way up to store my belongings. I have family coming into town and I wanted to clear some garage space and I cannot get to my storage unit all due to the elevator and not having access to the second floor. Not even two months in and this is the experience that I’m facing so far
Alex was a great help today. We came in for information about renting and ended up renting today due to his professionalism! Thanks Alex!
This spot is nice, clean and affordable.
Alex was very helpful and efficient with everything that i needed today im glad i was able to have a friendly service
Kevin has great customer and excellent attitude.
Alex keeps a very clean property and is great with helping customers storage facility is very secure
Alex was amazing in his customer service.
Alex was amazing !!!!
Alex fix mistakes when needed and help me out great and was amazing with everything thanks
Alex was great.
Alex did a great job helping lock down the right size storage unit
Alex is very nice and helpful
Alex was very friendly and helpful !!😊
Alex was very kind & helpful. He answered all my questions and was able to solve any problems we had. Would highly recommend him to all my friends and family.
Alex was a great help! Thank you!
Office was a little busy when I got there and Alex was super friendly to everyone! He took his time showing me units, explaining rates and rules and walked me thru setting up the app!
I rented online but the manager Alex was there to assist us with getting into the building! The unit was spacious and clean. Highly recommend!
Alex was incredible. His customer service was top notch. He was so helpful to us and we thoroughly enjoyed our experience there! Highly recommend!
Alex was a amazing help, he explained everything thoroughly and I’m glad to have had him helping us today.
Alex was very professional!
Alex was great
Thanks Alex for the great customer service!
Alex was so helpful
Alex was so quick and fast also very courteous ‼️
Alex was very helpful and thorough. He explained everything and made the process super smooth.
Alex was awesome and so helpful and we were so comfortable with space compared to others we looked at.
Alex was very courteous. Showed me multiple options before I decided to rent one. Great job!!
Alex was great and very knowledgeable!
Alex was AMAZING!!!! OMG he explained everything very clearly and very friendly
Alex was great to work with!
Alex was great help me find the unit I needed and was super nice. Well recommend!!!!
Alex was amazing! Thank you so much for everything!
Miriam did an awesome job!! Thanks. Definitely recommend this place!
The young lady Tempste was really bright & nice.
Alex was very helpful, finding the right unit
Alex was very helpful very generous
This is my second time renting here and Alex always takes care of me. Clean units, clean and well maintained properties. They even have bathrooms in the buildings to use if you need it while moving. Highly
Recommend this one!
The process was very quick! Thanks Alex!
Alex helped me out so very well yesterday. Showed me 2 storage spaces and even told me to go on the website . He even tried to switch my storage unit to so I have have the same length but it would be better that way I don’t have to stack so much and waste time management. I chose to stick to what I had to save it for someone who may need it . So grateful for Alex! Thank you . Extremely positive attitude / Customer Service !!!
Very quick good and great communication I would ask for alex
Alex was great. Fast and full of information
The store manager Alex was very helpful showing me different size units, and with me selecting the right one as well as moving materials. Thank you so much!
Alex was very helpful in getting our storage needs. Thanks Public Storage!
Alex is friendly & helpful and performs his job seamlessly. He helped me obtain a nice, spacious 10'x20' near the second floor elevator by showing it to me & putting through the paperwork online. I appreciated him letting me know about online reservations prior to renting so I could save some money, too.
My experience was great. Alex is the best.
Alex was awesome and super helpful!
Alex was great and very friendly ☺️
Tempest was extremely helpful and very professional.
Alex was really helpful! Great deal, great service!
Alex is great!!
Alex was a wonderful help with the storage unts .Great explanation and wonderful prices.
Alex was helpful
Tempestt was great! Very friendly and helpful.
Tempestt was excellent. She stayed late to ensure that I got into my storage. Thank you!!
Thank you Alex for making the rental process easy. Great customer service & the facility was very nice & clean.
Wonderful Customer service
Great job Alex !!
Miriam was excellent and made the process super easy and stress free. She greeted me with a huge smile and an eagerness to assist.
Alex was amazing! He was so helpful, positive and gave great customer service! When needing service at this storage unit, ask for Alex!!!! Also, space is clean and accommodating!
Alex was very helpful , efficient and quick with my visit. He was able to take care of me and needs I would highly recommend public storage. Thank you Alex for making it a great experience.
Alex was great amd efficient when showing us a unit and has great customer service!
Alex provide great customer service and was really helpful
Tempestt was very helpful and got me in my unit very fast. Glad to have great service when I need it.
We have moved out. Was a nice facility and professionally operated. Now it has been taken over and prices keep rising. Not to mention, most of our things are covered in mold and ruined. So much for climate control and the fees that go along with it.
Alex was very helpful and I would recommend Alex to anyone buying a self storage for the first time.💯💯
Alex was great help and made everything fast and easy for us.
Alex was a great help with helping me select the right storage unit for me. He is very knowledgeable about what customers need and his customer service is fantastic!
Alex offered excellent customer service. Very helpful!
Alex did a great job! Thanks!
I really appreciate the helping hand of the employee, she was very polite and willing!
Recently I had to move and put some things in storage. I came to Public Storage in Arlington and met the manager, her name is Tempest. Tempest helped me a lot.. I had just been through something very difficult in my life and had also contracted Covid. Covid left me with some short term memory issues, and sometimes I had trouble thinking and felt kind of kind of shell shocked...I really wasn't with it. Tempestt reached out and with great compassion help helped me manage the details in order to get to the storage phase. I had the truck waiting and two guys just outside waiting on me. I can't say enough about the manager Tempestt, she was like an angel.. Public Storage is a wonderful facility to store one's things, but there are some WONDERFUL people running Public Storage, like Tempestt! Next time you need a storage unit come to Public Storage in Arlington on Joplin Street and meet Tempestt!
Michael Rudd
Edit3: mgmt is addressing - yet to see but I believe him. Returned rating to normal.
Broken elevator, staff blames inconsiderate customers for lack of carts. I get that they can't have elevators at 100% but they could put a sign on door and directions to the one set of stairs that is left accessible, instead of having to try them all. They could also move a cart to 2nd floor to make it easier after lugging stuff up stairs.
Edit1 to add Alex was super helpful during renting process and was not involved in anything I've written above
Edit2 came tonight. Door broken. Can get into other buildings but not mine.
Alex was awesome!
They are professional and very friendly here.
We rented a unit here and Alex helped us get settled in. He was awesome to work with. Great place to rent a unit from.
Alex was very thorough, great and friendly. I will recommend other to him😊
Alex was able to get us all set up and showed us multiple units and got us back on the road in 30 minutes. Great to have him as our representative!!!5 star treatment
Alex was very helpful during my application process!
Alex was very polite and professional!
Alex was incredibly professional and was extremely helpful. He assisted me well and I couldn't have had a better experience.
First time getting my own storage, Alex was very helpful and professional throughout the whole process and explained everything perfectly! And made the process smooth and understanding. Would highly recommend him.
Alex helped me find a convenient space for my things that I will have to store for the next school year. Thank you for finding me one by the door.
Reserved my unit online and when I went in to find out where it was located in the building, Alex was awesome and gave me a whole tour of the building. Very nice dude.
Alex
Alex was a wonderful help during move in.
Alex did a great job at providing me the information I needed.
Space is cleaner than most, fair pricing. Alex did a great job!
Alex was very helpful
Alex was great, very quick and easy. Got me what I needed and explained everything I needed to know.
Had a great experience renting our unit, Alex provided excellent customer service
Alex doing great with the transition to public storage.
Nice and clean. Friendly staff. Just wish storage unit hours were extended some, but overall pleased.
Great complimentary service, great personality and made me feel at home. Thank you very much.
Alex was Amazing & so easy to work with!!!
Alex was very helpful and quick to get me set up for a unit. Would recommend anyone looking for a storage unit!
Quick and easy! Alex is always so helpful and kind!
Alex was great with helping me get started with my first storage unit.
Alex was so helpful. Throughout the entire process, he was knowledgeable and answered our questions. He made choosing a unit easy and stress free! We would definitely recommend public storage!
Alex was very helpful and made the process so easy! It was a very stress-free experience! We would definitely recommend Public Storage!
Quick and very easy with Alex.
Great customer service