Public Storage Self-Storage Units at 450 McNally Drive, Nashville, TN
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
5'x5'Online only price$ 37/moSmall 5'x5'
$ 37/mo $46Best Price Label
- Climate Controlled
5'x6'Online only price$ 39/moSmall 5'x6'
$ 39/mo $49Best Price Label
5'x5'Online only price$ 39/moSmall 5'x5'
$ 39/mo $49Best Price Label
- Inside unit
- 1st Floor
5'x6'Online only price$ 41/moSmall 5'x6'
$ 41/mo $51Best Price Label
- Inside unit
- 1st Floor
6'x10'Online only price$ 57/moSmall 6'x10'
$ 57/mo $71Best Price Label
5'x10'Online only price$ 64/moSmall 5'x10'
$ 64/mo $80Best Price Label
- Inside unit
- 1st Floor
8'x10'Online only price$ 81/moMedium 8'x10'
$ 81/mo $101Best Price Label
5'x10'Online only price$ 83/moSmall 5'x10'
$ 83/mo $104Best Price Label
- Climate Controlled
10'x10'Online only price$ 97/moMedium 10'x10'
$ 97/mo $122Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 102/moMedium 10'x10'
$ 102/mo $128Best Price Label
- Climate Controlled
5'x20'Online only price$ 102/moMedium 5'x20'
$ 102/mo $128Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 127/moLarge 10'x15'
$ 127/mo $158Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 132/moLarge 10'x20'
$ 132/mo $165Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 160/moLarge 10'x15'
$ 160/mo $200Best Price Label
- Outside unit
- 24 Hour access
10'x20'Online only price$ 177/moLarge 10'x20'
$ 177/mo $221Best Price Label
- Outside unit
- 24 Hour access
10'x25'Online only price$ 229/moLarge 10'x25'
$ 229/mo $286Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 252/moLarge 10'x30'
$ 252/mo $314Best Price Label
- Outside unit
- Drive-up access
10'x40'Online only price$ 434/moLarge 10'x40'
$ 434/mo $542Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
South Nashville Storage Units Near Route 41A and I-65
Nashville is a place for big dreams, big personalities, and big storage needs! While we can't help you make it big in Music City, we can help you get organized and get the clutter out of your way.
Start small with a 5x5 storage unit, which can hold seasonal items, luggage, small instruments, and sports equipment. 5x5 storage units are ideal when you want to clear out that hall closet, attic, or car trunk.
Families who are trying to get their whole house under control, anyone who is downsizing, or those undergoing home renovations, a 10x10 storage unit can hold up to three rooms of large boxes, furniture, and appliances.
A 10x20 storage unit can store extra inventory, promotional materials, and office supplies off site so your workspace remains clutter free and super productive.
When you're done storing your stuff, you're just blocks away from visiting the Nashville Zoo, where you can see lions, tigers, and bears (oh my!). You can also brush up on your Civil War history at the Historic Travellers Rest Historic House Museum, just down the road.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 621)
Tree is a very outstanding manager. She definitely goes out her way to make sure she answer and satisfy you
Tree is amazing definitely would recommend. She definitely goes out her way to help you out.
Came by to ask question and get quotes on a storage. Tree was so polite and answer every question could think of. I am definitely going to rent now. Tree you rock
The manager Tree is very polite and very helpful. Any questions I had about renting she answer. She assured me that I would not be disappointed when I rent. Tree is so awesome
I call considering questions about renting an until and I must say after talking to Tree and her answering questions that I ask I will be renting with you all. Tree is so sweet and definitely goes out her way to help as much as possible. Tree you are the MVP.
I came by having some concerns on renting a unit and I’m very pleased to have talk to Tree. She had just about every answer to my questions. She very professional and I love her personality. Go Tree go
Unless you want your storage getting broken into, don’t rent space here.
Tree is an amazing customer service rep! She is always respectful and understanding and i’m always appreciative of her help!! Thanks for all that you do!
Tree is a very outstanding person definitely recommend
Tree gave me outstanding services when picking out a storage unit for my kids and I. She explained the different storages and which one would best for us. Great customer service
Shereka GREAT OUTSTANDING SERVICE
Tree was so helpful to me and my wife. She help us get a unit and downloaded the app to make it easy for us to get in and out of unit. She definitely went beyond and out to get us what we needed and help with the account for the app. I was very thankful for the help she gives. You rock
Hi, my name is Carvis, and I just want to tell my story about Public Storage and the superb service I received. I was looking for somewhere to store my belongings since I broke up with my girlfriend. I figured I only needed a little bit of space, so I booked it after downloading the app. I get there, and realized that I needed a tad bit more than I thought originally. I went into the office and there was a nice young lady by the name of "Tree". I asked her if there was a way that I could get a unit, larger than the one I booked in the app? She said "Yes sir" and went to typing(express fingers)😂 told me she could transfer me to a bigger unit and offered a special. Long story short, I ended up spending about the same for more space than originally! THANK YOU TREE, FOR THE FAST AND SEEMLY EFFORTLESS CUSTOMER SERVICE AND TRANSITION!!!
I’ve had storage at this location for over 10 years, Tree has always been extremely helpful and always pleasant! Thanks for all the years of keeping my belongings safe!
Tree was very helpful with everything and very polite.
Tree is so kind and helpful. No matter how many questions I had she definitely find an answer for me. She made my process easy and fast. Thanks to Tree for the professional help. I definitely recommend.
Tree was very helpful. I recommend
Tree was very helpful and she didn't complain nor get mad about my questions. She actually took the time to help me out
As difficult of a situation it was moving, I am very grateful for Miss Tree! She made getting into my storage a very exquisite experience! Sometimes you just never know how someone will impact your life! Thanks Public Storage, and especially thanks for it being the expertise of Miss Tree! You're a Rockstar ⭐🌟
Tree was very helpful, understanding and patient.
Property Manager was very helpful with finding me a unit that fit my needs and answered all my questions about the unit .
Tree is amazing she help me alot.
Tree was so helpful and patient with me. I suppose to had been at the office at 2 she called me and made sure I was still coming got there and she was more helpful and polite. Definitely recommend storage.
Tree was so helpful. I had forgotten my unit number and gate code and she was helpful getting me that information and also back into the app. She such a sweetheart. Tree you rock.
Mrs Tree has very good customer service and I was treated with respect and dignity even though I was a little late with my arrival time she stop her lunch and assist me and for that I am very grateful. Had a pleasant conversation and experience with her and she made me feel that my service was appreciated
Ms. Tree made this process so easy and stress free. She is so helpful and had great advice. Storage facility is only five miles from my house and the unit was as promised. Definitely made the right choice! And tree is the best!!!
Ms. Tree was so very nice, polite, and courteous and took good care of my daughter and I in a timely manner. Please give her a raise! She is a keeper!
Tree was amazing! Thank you Public Storage!
Tree was very kind and helpful. Very up beat and positive. I recommend storing things here!!!
Tree gave me the best costumer service. She is very helpful and always smiling. Thank you Tree for your services and continue to shine your light.
Resha, the branch manager, is awesome! She was very helpful and her customer service is excellent. Also, a big shout-out to district manager Jacob Proffit for greatly helping me during a very difficult time. Many thanks to both of you!
Thank you for great customer service Sharika!
Laresha was so nice and helpful
Tree was very helpful. Great location
Tree is wonderful she transñlate for me and got me a unit she shouñd have 10 starts
Tree is amazing and she has help me multiple times with any question. She goes beyond the expectations for her customers
I was moving out of town and was having a horrible time trying to get my belongings moved and stored until I spoke with Tree at public storage she was so professional and very knowledgeable of all the stores information and customer policies I appreciate the kind words and smile thanks
Tree is so professional thanks again luv
Tree went above and beyond with her customer service! The best part of it all She was very knowledgeable with the units and pricing that was provided to me.She made sure that my unit wasn’t too big or too small! Keep up the good work! THANKS TREE YOUR AWESOME 🥳
Tree customer service is A1 steak sauce
The customer service is amazing. I live out of the area and staff were helpful and accommodating with my location transition process.
Tree was great to work with she helped me get my college son moved in to save us from driving to Nashville twice, Thanks Tree
Tree the office associate is awesome. She addressed my concerns, came up with a plan and within just a short amount of time all was resolved. Tree is kind, efficient, and ready to assist in any way she can! I highly recommend this location of Public Storage.
Tree was OUTSTANDING! Phenomenal customer service, detail oriented and went over and beyond un taking care of my needs. I thank GOD for her! Please utilize this organization and ask for TREE!!!
Had a great experience here! Tree, the property manager, was so welcoming and helped out with anything I needed as well as answered any questions I had!
Tree was great help, my prices changed and she was able to help me
Tree is an amazing property manager. She kind and very helpful. I will be visiting her property again. She help me with everything I needed to know
Tree was ABSOLUTELY AMAZING she helped ease my anxiety and saved me time and money
Tree is AMAZING!! She took her time to show me different size units. Very friendly and great service!
Seriously the best customer service lady ever I meet today. Ms. Tree you do a great job at handling customers with such professionalism. You can and will help that company grow.
Tree was very helpful with my moving experience!
Tree is just amazing
Tree was very polite and helpful
Tree at McNally drive is amazing very helpful
A good friend of mine name Tree recommended here. They are very professional. Top tier
The experience was excellent. Tree really shows she care!!!!
Tree was very helpful, and patient. This was my first time renting a storage unit so I was lost, but she was very supportive and understanding she took things slow and showed me what was what.
Ms tree was so much help In I really Appreciate Your service and I’m gonna recommend that people come check your business out thank you again ms tree
I had the best experience with a wonderful lady named Tree! The storage unit had charged me for the month I was leaving and she ended up cancelling the payment all together when she found out I was moving out. She was the sweetest and I would 100% recommend this facility because of her! Thanks Tree!
Thanks so much for showing me good service and deals I would be staying with y'all and letting more people are known that y'all keep or things safe.. MS Tree have a blessed day will be seeing you soon...
Very friendly and helpful staff.
Very nice people and great help
Tree was great down to earth and understanding she worked with me and made it work for me I’m highly appreciative she’s the only person I want to work with for now on
Tree is an outstanding person. She was very professional in our dealings and I recommended her to all my coworkers and friends!!!
Amazing storage facility. Tree is one of the employees there and has been so kind and helpful ever since I started renting. I’ve visited early mornings and in the evenings and it always feels safe. Highly recommend this location!
Tree is an amazing outgoing person any question you have she has an answer I would definitely recommend renting
My girl Tree was very helpful in explaining the sizes and prices, since it had been so long ago that I rented storage. Kudos Tree!
Shout out to Tree for being the best she toatly deserves it 👏 one time for her
Tree was very nice and polite
Was visiting to help some family move and she was so nice and helpful we missed our flight she made sure everything worked out for us definitely give this place a try
Tree is amazing!! Very sweet, bubbly woman. She’s the type of person to make you feel at home while ensuring everything runs smoothly for you!!
tree is a nice person I would definitely recommend renting at the location
tree did real good with my transactions and order i highly recommend renting from this location again 👍🏾👍🏾⭐️⭐️⭐️⭐️⭐️
This is my first time renting a storage unit. Tree was so helpful with answering all my questions and helping me. Great experience, thank you
Tree (manager at the McNally Drive location) was INCREDIBLE. I talked to her her multiple times on the phone before coming in and she was super helpful, and was great during the checkin process. Would highly recommend!
The manager (Tree) is so professional. Her customer service skills are wonderful.She will answer all the questions that you ask her honest.
I visit this property about a week ago. Your employee Tree is so kind and her people skills are amazing
Tree thanks for showing me good deals
Tree was super helpful and saved me a ton of hassle and stress I would definitely recommend storing your stuff with them
Tree has been amazing! So helpful when answering my questions and making this move a lot easier!
The clerk(Tree) was so sweet and nice and I will refer many more people to that location. Thanks for the wonderful service.
My experience with public storage was great and the staff was magnificent. Your employee tree was kind, very professional and helpful amongst my arrival to the property.
The employee tree was generous and kind when I came in to the building, trying to get information about purchasing a storage. I have so many questions, and she answered every question. The way they were supposed to be answered. Y’all will see me again.
When you go holler at Ms.Tree she have great customer service and a great personality and will go the extra mile to get the job done for you great job Ms. Tree keep up the good work.
Tree, the manager, is amazing! The customer service is second to none. I will say that the facility is a bit hard to maneuver in a moving truck (I had a 15 foot truck), but manageable! I would definitely recommend this place.
The woman on duty, named Tree, was amazingly helpful with a frustrating problem involving the gate code.
Tree was a delight to work with ! She was Friendly and helped me with loading boxes into my car .
I rented a 10x 15' unit and got my first month free, with a $50 (admin fee and lock fee) start up cost. That was a pretty good deal as I only needed the space for a month whole I sold some things. The night after signing up, I drove 30 minutes to the storage facility and unfortunately the code I had been texted didn't work and had to go home. I called the late night customer service and had them put in a work ticket to have that fixed on the app for me. When I woke up I checked the app, you down load up get into the gate remotely, and tested it again, which it was working at this time. I then received several calls from an employee at the office, Tree, who went to the location and made sure my code was working before driving there tonight. She was very polite and helpful. Minor set back with optimal customer service afterwards. Thanks for being proactive and willing to work with me.
My exercise with this facility was great. The store manager, Tree had awesome customer service, she answered all my questions and she was honest . There are no hidden fees.She endured me that if I decided to select this storage place my things would be protected with security and proper measures in place. Great place to find storage
Tree Satisfactory service in correcting multiple clerical errors
My experience with this property has been wonderful!!! The staff has been exceptionally helpful every time I have needed any help or had any question. Tree and Tanisha have been so nice and patient! I HIGHLY recommend using this facility for your storage needs!
Tree was very nice and kind when I came to pay my bill.
Tree was very courtesy and professional. She quickly assisted us with our mother's issue with her unit. Thank you Tree!
I had questions regarding a storage and Tree was able too answer every question that I had
Dee-Dee is amazing and very professional. I rented a storage unit and it was a pleasant experience. Thank you so much.
Although storing property can be difficult and challenging the manager DeeDee was very kind and compassionate with my needs, I valued the experience and will suggest this Public Storage to a friend!
I came in with tons of questions and Tree made sure she had and answer and if she didn't she made sure to find and answer. She went up and beyond to help me and her attitude was over the top professional. I love it
Yes when I came in there DeeDee was very professional nice. I told her I’ll come back just of her being very professional
This review is about Karen at the desk who was awesome and very helpful. Together we closed my account in the best possible way( saving me money) and I'm on to my new home!
I came in and had a few questions about all the services that you all offer and I was assisted by a lady name Tree she was so polite and kind her customer service was A1 very professional THanks again
Excellent staff, the agent Tree was very nice and helpful
Es buena persona nos atendió muy bien muy amable gracias a ella por entendernos Para: Tree
All my things were burglarized and my record collection was stolen from my unit. I never got a call or email about the robbery. They just pushed my things in and waited for me to visit my storage again. I feel violated. You cannot trust this place.
Deedee was amazing & very helpful. I was quoted a price at another location & she and her team (Jason) was able to honor my quote. Highly recommend this public storage location
I just would like to say that women Ms deedee is amazin at her job she helped me out so much and was very patient with me. She needs a raise I LOVE PUBLIC STORAGE BECAUSE OF HER
customer service was horrible.
Andrea was extremely helpful and kind assisting me with renting a storage unit. She explained everything wonderfully and answered every question I had. She was so nice!!
So helpful Monica has gone out of her way to help me keep my stuff safe when I travel I trust my stuff is safe in nashville
I appreciate that you took time to call and to help solve the problems that I had with the facility. When I move my things into the unit they didn't provide me with a lock. I was never refunded for the lock. I've been waiting for it since mid February for it. Smh!!!!
I was very pleased with my experience at this Public Storage. Nikki was extremely accommodating and went above and beyond to assist my family with our big move. She put our storage units close together to make our move easier. On top of all this, she has a lovely personality and is a joy to be around. Thanks Nikki!
Nikki is the best she helped us out so much and was so amazing thanks Nikki! Your friends Spencer and Heather
This is a wast of my time I got a ride here so I could place some of my belongings in storage and for you guys to be open from 9:30-6pm why is there no one here I'm in my third trimester what was the point in coming down here to give y'all my storage money if y'all not doing y'all job a car even one of your clients pulled up he said he was trying to return a key for the horrible service he's delt with. that said it all for me.
Nikki is very helpful, pleasant, professional and easy to work with.
Great check in experience. Nikki was very helpful and considerate. Explained the whole process. Would use the facilities again 😀
Nikki is the best!! She greets you as soon as you enter the door and her smile and personality lights up the room full of warmth and homely. Clean units and affordable.
Nikki was awesome. Super helpful and made the experience super easy.
The manager was a pleasure to speak with and I say this with the most confidence that she’s definitely the best person for the job. She’s personable and funny and helps you in any way she can! 10/10 am not disappointed in renting a space from here.
Nikki was awesome very nice and professional
Thank you Nikki for helpimg me learn how to get this done
Nikki is such a doll! I just came in to store some stuff, and ended up meeting the nicest lady ever lol. She was so fun to talk to during the sign up process. I’ve been stressed out moving and stuff, but she was sunshine on a rainy day. She was very thorough on the terms and prices- which by the way are great here. I’m so glad I chose to come here! Also public storage has an app that helps with literally everything. 10/10
Nikki is awesome! I always get a phone call back if I need something. Happy with my climate control unit!
Excellent service from nikki...Nikki...very helpful!
Nikki is always polite, professional, and helpful. I obtained my 2 units under another mgr. who was also helpful. I only offer 4 stars because the price increases were never explained when obtaining the units, and PS will not prorate once the month is paid and you vacate early--bad business practice.
Nikki, the manager, is awesome to work with! Great location and great pricing!
Mr. Jacob and Mrs. Spri g are the best! I recommend to everyone. Very polite, patient, and understanding. Thank you so much 💓
Nikki great personality excellent customer care,very patient and understanding with customer needs. 10 stars ⭐️ For me
Nikki is an amazing manager she went above and beyond to help accommodate us
Nikki was very nice and was helpful with helping me locate my storage unit,highly recommend!!
I came in today to get a unit and this lovely lady Nikki helped me. She was really sweet and very helpful! I would recommend anyone to come see her. Awesome chick
Nikki was great! She was helpful, friendly and very courteous. Glad I stopped here.
Nikki very great manager she is very nice and highly recommend this Stotage
Nikki was sweet and would definitely recommend
Nikki was very helpful with our move in process and
Nikki the property manager is amazing at this property and highly suggest this storage Property!
Nikki has been extremely helpful throughout my entire storing experience. I will happily recommend public storage to anybody needing storage services. She is beyond personable and will take great care of you every step of the way!
A+ service. Nikki was so helpful. Thank you!
Nikki is amazing. Superior customer service. Answered all my questions.
Rent your storage unit from here. Nikki took care of all my concerns. A++++
Nikki was the best manager I have ever doneelt with...really nice and helpful..appreciate her very much.
Nikki is amazing helped me even with a languidece issue. Thanl you
Super friendly and accommodating! Nikki was awesome and made moving in a breeze!
Nikki is the best she is an amazing manager and a Great People Person
Nikki is amazing and her willingness to help is great. If you need anything she does not hesitate to figure out how to get it done. Thank you Nikki, and really enjoyed our chat. Solo.
Awesome service!!!! Thanks, Nikki
Miss Nikki is the greatest Property Manager out of any storage facility that I have ever rented from! 5 gold Stars for Nikki! ⭐️⭐️⭐️⭐️⭐️
Ms.Nikki is the absolute best she worked with me on pricing after the call center quoted me the incorrect price absolutely wonderful
Nikki was very helpful and explained everything I needed to know and treated me like family
Nikki is a wonderful person and really like her bubbly attitude
Nikki was very accommodating and actually got me a great pro-rated rate! She was amazing to work with and made the transition from Baltimore 5o Nashville seamless. Thank you Nikki!!!
Nikki the property manger was very helpful, Considerate and knowledgeable of what we needed. Answered all my questions about the sizes of the lockers location to where we were going to be at. Always answers the phone promptly Return my phone calls very quickly when I did leave a message. Coming from out of state and needing a place to store my items. I recommend this location to anyone that needs storage in the Nashville area.
Nikki, is an awesome lady, professional and extremely helpful !! LOL I'd love to hire her for my business. 👍
Nikki She was very helpful and proficient. I would definitely recommend my friends due to her customer service
Nicki is such a nice property manager! We had a quick move in and move out and she was helpful. Also love that this location stays open late so I have time to get there after work.
Nikki is amazing .She was very professional and personable. The Facility was very clean and neat.Well Lit and it felt safe.
Nikki is super helpful, as always!
Nikki is amazing! So friendly and assisted me with my rental quick and easy. I highly recommend working with Nikki, she will definitely take care of you!
Nikki (Property Manager) has always answered my calls and I never had to leave a message. She has been extremely courteous and helpful with all my request. I have served as a National Sales Manager for several large LED lighting company's and Nikki provides the excellent Customer Service that is required to make a company successful. The facility is very easy to access and I have had no issues with my unit.
Nikki was great in helping me open an account very friendly great personality and made my experience a good one highly recommended public storage
Nikki is very customer focused and all star I'm my book
Solid option for storage in the Nolensville-Green Hills area. I appreciated how quiet the place was, only rarely would I see another renter moving items from their unit. Payments and unit setup was easy and well handled by capable staff, even when I wanted to change my unit choice last minute. Only negative was how enthusiastically I was prodded into writing this google review. And one time the freight elevator didn't work. But that didn't detract much from my overall experience, and I will definitely use this location again if I need to store things in the future.
Nikki took great care of me, answered all my questions and took care of everything i needed in a timely manner. Great customer service, thank you for all your help Nikki!!!
Nikki is a wonderful person to work with and very helpful. You will not be disappointed with the facilities
Nikki is a great and friendly mange ever .Me
Nikki was Very knowledgeable and helpful in checking me in and registering me into the unit, and saved me time and money. She took me to the unit and walked me through the process at tge gate and unit. She is very efficient and professional and deserves a raise. Jm.
Nikki was awesome. She helped with all questions and was very considerate and caring to our needs. Would highly recommend to use.
Nikki is an excellent employee Very professional she keeps the property in check
Nikki. She best manager ever help in all way look forward coming back THANKS
Nikki went beyond for me, got in a EXTREMELY tough spot but helped me manage to keep my storage unit.
Nikki was very friendly and helpful and hands down one of the nicest people whom I have ever met it's nice to have someone who does their job
Nikki, wonderful service truly appreciate it. Thanks for great communication!
Nikki good nice lady help today thanks u so much
Manager is very kind and helpful with my issues. She is available and personable. Thank you b
Nikki is the greatest manager that I have met in such a long time customer service is 1000 percent
Nikki is awesome and this place is incredible. Love Nikki she will set you up with a good unit. Great service
Nikki and Carrie You are the best customer service managers that I have met very friendly happy and smiling gave me a one service I will choose this company over any other that I’ve had come to Public Storage on McNeilly Drive
The property manager Nikki is an amazing woman, she is always nice and helpful property is always clean. Thank you so much
Nikki has been very accommodating for all my needs & updating today & she has also been great to work with in the past!
Nikki and Carrie were both amazing and incredibly helpful in checking in and showing us our unit!
Awesome customer service and advice! Thank you!
Nikki and Carrie both very friendly and helpful everything I come in! The atmosphere at this facility is very nice always clean and no problems when coming in and out. Would recommend facility if looking for a storage unit!
Nikki is the love of my life
Nikki i forgot my code n ms nikki was very helpful to me getting my code very nice a respectful lady thanks u ms nikki for your help
Nikki was very nice and helpful! Would definitely recommend!
Nikki was very helpful when she had to call me and let me know that the storage unit had been broken into. She is very compassionate about her job and doing the right thing for people. This is all a very stressful situation, and she has handled it all with the upmost respect and grace.
Nikki had good customer service, was polite, and very helpful. The process was quick and great.
Nikki was very polite and outgoing. She accommodated me in what was needed for me to store my belongings!!
Super easy to store everything, and the lady who works the desk is extremely helpful and patient. I really appreciate her help and time. Definitely would store here again.
Nikki is a great property manager and is very personable. Only good experiences so far 👍
Nikki was great- she explained in detail the rental agreement & helped me with the app & autopay. She was friendly & professional. Unit is accessible & a perfect size!
Nikki has worked with me for quite a while with my unit. Thank you so much you are amazing person and very professional
You earned it
Nikki was. Awesome got hooked up on the app Thanks
Nikki was easy to work with and helpful! Thanks
My husband and I were looking to rent a storage space temporarily while we are building a house and Nikki went above and beyond to meet our needs! She is very professional and understanding. This location is very convenient for us and is clean and secure. We are confident storing our stuff with this Public Storage! Thank you!
Nikki was nice and fast, helped a lot!
Nice facility, great location, good prices, and excellent customer service! Nikki at the front desk is the best!
Nikki could not have been more helpful in finding us a very quick turn around solution for our needs! She was kind, intentional, helpful and picked up the phone to problem solve with me at 5:58pm even though they closed at 6pm. Can't say enough about how wonderful her customer service was! Thanks Nikki! :)
Nikki helped me get my auto pay set up with the app which she had to help.me fix and now I can open the gate with my phone. Thank you so much
Nikki at the McNally Ave location was awesome. Super helpful and easy to work with. She made renting a unit easy.
Nikki Thank you Amazing lady Always sweet and helpful
Carrie and Nikki she was very nice and helpful would recommend
Carrie Nikki was very helpful, very friendly like will tell anyone that needs to go and see Nikki
Lucy at the front is absolutely amazing and made the process of getting into a unit not only easier than expected but seamless! The facility is perfect with a great location and a great deal. Very glad to be using this location and very glad to know Lucy with her exceptional and personable service!! Unfortunately, my unit did have a break in attempt once in late 2019. While there was no way to see the burgler (the only reason for four stars rather than five), the team at the unit was really great in helping me. The burgler had tried to cut open the lock, however it was too strong. The did accomplish making it impossible to get into my unit without the assistance of maintenance altering the entire door mechanism. Maintenance did it quickly, kindly, and well. Again, the team working here is really great.
My experience with Nikki was exceptional. She went above and beyond to make sure my needs were met. I will be a satisfied customer for a long time and recommend this location to everyone and anyone.
I’ve had a terrific experience renting from Public Storage. Nikki has been a tremendous help anytime I’ve needed anything. I’ll continue to rent just one space now, knowing that my storage and security needs are well in hand by Nikki.
Nikki, was very helpful!
Both of the ladies working the desk were super helpful. I had to change my move in date, and there was some issues with paperwork, but Nikki was able to get everything straightened out quickly and was very informative.
Nikki was SO helpful and made my storage experience so easy! Grateful to have found this place in the middle of a big move!
Nikki was amazing and helpful!! Not to mention, funny and kind. I’m extremely happy with her service and public storage. Thank you Nikki!! :)
Nikki was an excellent help! Got Me Squared Away With My Storage Unit Expeditiously. Gave Clear & Concise Instructions & A Really Helpful Hit Class On Locking Procedures. All In All Was A Pleasure Having Her Help!
Nikki was very professional, friendly and super helpful. She above and beyond every visit and corrected call centers several mistakes! Thank you for helpful skills and happy delightful attitude!
Nikki, was great at helping set up new app! Works great 👍
Nikki is the best! So welcoming and knowledgeable.
Nikki provided EXCELLENT customer service to us today as we had trouble gaining access to our unit which was packed tightly. We sincerely appreciate her hands-on, physical assistance.
I have been working with Nikki to secure a storage unit within my timeframe and she has been extremely helpful and great to work with. I'm looking forward to using this facility.
Nikki is one of the best managers that this facility has ever had. She is the greatest!!!
Nikki was extremely professional. Took care of me in a timely fashion
Nikki has been very helpful with me and very understanding and trying to help me out as much as possible when I may not understand something! She is very customer friendly!
Great service and an affordable price. Thanks, Nikki!
Nikki is great Personality And business ethics
Nikki is a great sales rep an I do appreciate everything she has done for me today also Elizabeth was a great help as well 😁
Nikki customers service is outstanding and very helpful I recommend at this branch...
Nikki is great and very helpful!
Nikki has been a wonderful person friendly and personable. She has helped me out seven w issues i had no clue about. She has informed me of things of what not to do so my storage stays safe. Nikki is top of the line greatest person.
Nikki is amazing she welcomed me with a smile and was very helpful with getting my extra stuff in a storage unit.
Nikki property manager is excellent.....had me smiling from ear to ear.....thank you for all the help.
Nikki is so very helpful, explains things very well. She goes out of her way to help. Also gave good directions on truck rental companies in the area.She is definitely an asset to your company.
Nikki thank you for your great service today sorry I missed you yesterday
Nikki is very friendly and helpful! Thanks for your help!
Nikki was amazing she sent me to the right storage place at my view thank you again for all your help
Nikki has been great to work with!
Nikki is the best. Gives great outstanding customer service and wonderful rates. She looks out for her customers.
I had the best experience here today. With the help of Rebecca Gill I was able to come in and do what I needed to with ease. She was very helpful and very pleasant. I enjoyed her service and help very much. Thank you Ms. Gill.
Great customer service and very positive experience with Nikki!! Very helpful and friendly and put me at ease immediately with the whole process of renting out the storage space. Fantastic communication as well!
Nikki is awesome and a wonderful sweet person.
Nikki was wonderful she help us on everything and her personality is wonderful
After signing all the paperwork Nikki (front counter) would not give me my access code or key unless I gave them a 5 star google review. Once I finally got to my storage unit it was dirty and had numerous spiders. Went straight to another storage company. I guess extortion is the only way that public storage can function.
Nikki the manager was great..thourough.. And helpful every step. 1 mile from my residence and a good competitive price.
Nikki was so friendly and made moving in great!
Nikki was extremely nice, patient, and helpful. 5 stars!
Nikki is fantastic. She is customer focused from start to finish and makes sure the customer is taken care of. We are very satisfied, and highly recommend Nikki.
Nikki was extremely helpful and informative - she's 5-star! But because no one previously told me about the helpful features of the Public Storage app, I'm downgrading my overall rating to 4-stars. With the app you can manage payments including autopay, gate entry and more. This app would have saved me many trips to the office or non-informative interactions with PS customer service.
Nikki was very helpful and informative about the units and what would best suit my needs !
Nikki was awesome to work with, very knowledgeable and a great personality!
Nikki was awesome.
Nikki did a amazing job helping me get on this app. Thank you so very much.
Nikki has been the most helpful and best customer service I've ever experienced, even on a holiday, in the afternoon, made it happen for my family. I can't thank you enough, even on a contactless contract. Nikki you rock and enjoy the rest of your afternoon.
Nikki Nicole has done an amazing job
Niki was super helpful! Had my stuff here for almost a half year and I don’t have any complaints.
Nikki helped a lot with arranging my moving storage. Thanks a lot Nikki
I’ve been a customer for years and Nikki is the best! Haven’t had such great service in a long time. Highly recommend!
Nikki was great! From start to finish she answered all my questions and was more help than I’m use to and was expecting. I’ll be recommending more people to this storage.
Nikki was the BEST PUBLIC STORAGE REPRESENTATIVE!!! We couldnt have asked for anymore help. She answered all our question and had us in and in the matter of 5-10 minutes besides us laughing at her very nice jokes.!!! Thanks for EVERYTHING Nikki!!!!!!
Nikki treated us like gold when we came in to get our unit. She was super friendly and fun to chat with while we were getting everything set up. She was very informative as well. Thanks so much Nikki!
Nikki is fun and friendly. She made the experience seem quick and easy. She’s great and we would recommend this storage facility.
Nikki was great, nice to not deal with a robot
Nicky is great to work with and made everything super easy!
Couldn’t ask for a better experience with this location. Nikki provided the very best information and customer service experience!
Nikki is an awesome young lady. Her sense of humor is out of this world. It was a pleasure working with her.
Great place for me to leave my things! Great staff!!
Nikki was absolutely great and her customer service was excellent.
Nikkay was awesome! Thanks for all the help!!
Niki Was good customer service will recommend someone to rent from them they are very sweet love her personality
Nikki is a wonderful person she made sure my dad was taking fully care of
Nikki Was extremely helpful, efficient, and very easy to work with. I like the location, like the manager, and the facility
Nikki Man she is amazing she knew my storage number without me telling her she so helpful..
Nikki is amazing! She is very attentive and helps all of your needs! Moving and having to use storage is stressful enough, and Nikki really understands that! She was like a breath of fresh air!!!
Great experience! Clean unit and reliable staff, definitely would recommend.
Nikki was great and helped me find my unit on a hot Saturday. She was very frienslyn and always ready to lend a hand.
Nikki was so wonderful. I loved her energy and she had great costumer service. I will be back for sure.
Nikki was SUPER helpful!! She was funny, nice and intuitive. She made the rental process easy and exciting. I will be coming to this storage company and property management again!!!
Nikki was wonderful! great service and wonderful energy!
Nikki best storage person I ever met
Nikki is the best .She really works well with everyone.
Nikki is an amazing person and truly believe that she is a perfect fit for this property manager
Nikki was so helpful!!! I couldn’t have done this without her!! Big thank you to her!!!!
Nikki was very helpful and added much needed levity to a stressful day. We were able to reserve a space and complete a move with limited notice. Thanks
Nice service Great managementj
Mrs Nikki was of much help & assistance. Great Service!
Nikki is great thank you
Nikki was great. My first visit here on our business account and she was so pleasant and helpful. I would highly recommend for any business to use this location.
!!!!Nikki is the BEST !!!! She is so kind & helpful!! 5 STARS ALL THE WAY!!!
Nikki is amazing and great to talk to storage is amazing here and well priced
Nikki is an amazing woman. She is one of the best managers I have ever met.
I came in checking on storage prices and availability and Nikki was awesome in answering all my questions and concerns about storage. Definitely a place you want to store your stuff and speak with Nikki
We have rented a storage unit from this location since 2008 and have nothing but great things to say about the property and Nikki. She's professional and personal at the same time. The grounds are clean, well maintained and safe. I highly recommend storing your belongings with Nikki and her property.
Had a great experience at this Public Storage location. Nikki, the attendant, was amicable, helpful, and flexible with my wife and I as we were moving to Nashville and using this unit to store our things.
Had a smooth and easy check in process at 450 McNally! Nikki the manager was super helpful and friendly, and made our cross country move and storage needs seamless
Nikki is a great person ❤
Stopped by this place to see why it would not let me do it with an app. Nikki was great she is obviously sick and was getting ready to leave and came back in and got me squared away thank you so much
nikki is great she worked with me to get myacxount back eight thank you sooo much
Nikki was great thank you so much for your help
You are such a great mananger Nikki thsnk you so much
Tjanl you Nikki you are truñy amazing mamanger
Nikki is a fantastic property manager and I appreciate her being here at this location
Nikki, the property manager, took great care of my storage needs and made my experience as stress free as possible. Thank you so much!!
Nikki, the manager, helped me address a price change and she understood my frustration with a quick rise in rental rates and she made it right by adjusting my monthly rate back to the regular rate. She was considerate and friendly too! She did the right thing and now I'm a happy customer!
Nikki’s the best!
Unit was clean and accessible. Nikki was very helpful and friendly!
Nikki, I appreciate your excellent service during my storage usage and thanks for making my move out transition to go super smoothly. If I ever need storage again, I’ll definitely be back to see you!!!! Sincerely, Chris Coleman
Nikki was fantastic with setting up our account. She was very friendly and great to work with
Nikki was great!
Great customer service by Nikki! She has done a great job telling me about the storage units and what fits best for me! I was very pleased with her service and I highly recommend anyone to have a unit here!
We have had an excellent experience with this storage company while our daughter was in college. Nikki was so helpful to us & we appreciated her support! Keep up the good work!
Nikki was a very nice person and helped me with all my problems in a timely manner she is awsome
Nikki was very helpful. Great Service
Nikki was extremely helpful! Thank you!
welcome to the Public storage)))the service is at a high level, the manager is sociable, cheerful and despite the difficulties supports the customers
Nikki is a wonder to deal with and makes the experience every time easy.
Everything perfect, fast and reliable, very helpful stuff
Nikki was great. I hate to leave because my things were safe and secure but now I got a HOUSE and I can restore my sanity and stability. Thanks Nikki. You’re great
This was one of the best customer service experience l have ever had. Nikki went over and beyond to make sure l was completely happy.
I rarely ever write a review, but the service here is so amazing I just have to give props to Niki. I had this rental for several years and hadn't really been back here in over 4 years, but Niki walked me thru everything. She even put the public storage app on my phone and set it up for me. I cannot recommend this place enough! Thank you Niki!!
Nikki was great help, she assisted us with everything we needed and was very patient.
Great rate and super friendly manager!
Just got off the phone with Nikki. She is so sweet! Amazing customer service, super easy and quick help! Was able to get me all set in just a few minutes and saved me money! Really happy I chose this storage unit! Felt like I was talking to a close friend!
Nikki was great! She stayed late to help me out and rent a place and went above and beyond to help me rent a unit! Thank you!
Nikki is amazing! She makes all the trials of moving so much easier!
Nikki she is doing a great job.
Nikki was very helpful in getting me set with my space. Moved from Chicago and she was right there when I arrived and made sure my on line pricing was in order.
Nikki was very helpful in getting me a storage unit to store my things for summer! Even made sure we got the best deals!
Nikki helped me so much!! She stayed 45 minutes late when I pulled in last minute. So helpful and would definitely recommend!!!
Awesome customer service! And extremely friendly!!
Nikki provided great service, was super fast, clear, and helpful. Would recommend!
Nikki was gracious and pleasantly helpful.
Nikki was fantastic
Nikki was exceptional
Nikki is the best ever. I would give more stars if I could. She made everything so smooth and was so kind!!
Nikki R. was extremely helpful and check in was straight forward!
Thank you Nikki and Mckensie for the great super fast service
Nikki is providing excellent customer service! She makes the whole process easy and efficient. Definitely recommend!!!
Had such a great experience! Nikki Was phenomenal to work with !
Nikki was absolutely amazing she helped me out in so many ways and great customer service I would recommend coming here .
Nikki is the best and sweetest great help
Nikki is a wonderful help and just so sweet
Unfortunately what little experience we had with this location was absolutely dreadful. We made an online reservation a week ago, showed up with a UHaul and two truck loads of belongings an hour and a half before closing as instructed only to find no one there and no one picking up the phone. After a half hour and 5 phone calls later - to the property manager, district manager and other transfers throughout customer service we finally got ahold of another location who walked us through how to get to our unit. Once there, our unit was locked. The “red tag” that should have been there to open the unit was not. Back on the phone we go and over an hour later about 9 different transfers later we still weren’t able to be helped in the slightest bit. Not a person was on site. So here we sit with these truck loads of belongings and nowhere to store them. We’ll be stuck going from a 3 hour UHaul rental to overnight and are obviously going to take our business elsewhere. Efforts to be contactless are appreciated during these times but this level of disorganization and failure to provide even halfway adequate customer service with no resolution has left us furious and financially stressed.
Nice to be treated with care from a total stranger so awesome! Very grateful Nikki is awsome
During this unfortunate time in my life, having to move on such short notice due to covid-19, I would like to brag on one of your employees "Markesha"! She was very patient with me. She was very imformative, and disclosed all of my possible options, which helped me choose the proper unit. She was very helpful! Excellent Customer Service!
I was visiting the property looking to store and Kesha answered all of my questions and the property was very clean great place to store and I will be back
The service was excellent. The online reservation was very easy, and the rates were great. I received a couple of calls from the property office to remind me about my reservation and provide information before the move-in. The day of the move-in, the staff was great. Kesha and Murphy were very friendly and professional and gave us all the information very effectively. Highly recommended!
There was a computer glitch on my account. Although it took effort to get it fixed, the gal in charge was very polite and professional and we worked through it. I had to go into a location in person to fix everything, and went to a closer location to where I live. The girl in that location also could not be nicer. Once everything was fixed, the agent from the location I rent from followed up with me to make sure I knew all was resolved. Although the glitch caused a run around for me, it was less stressful because of the well trained and pleasant employees. Kudos to whomever hired these ladies! If you need to get a storage unit, I would not hesitate recommending this organization.
Clean safe storage
Friendly, helpful, & knowledgeable staff
Anytime we deal with someone at the McNalley location, theu are always helpful. Today I called for help with a payment problem and Keisha was terrific. She very quickly helped me resolve my issue and even followed back up with me to confirm my issue was resolved. Many thanks to Keisha!
Great experience!! The staff was very thorough on the process and made the move easy!
Kesha was terrific! She made my move in quick and efficient. Definitely a safe place to store your goods
This location is managed by Kesha. She is amazing and has truly made my move in one of the easiest processes ever!
Kesha made my move in process so easy I was getting frustrated with trying to complete the online rental process so I went into the office and I was greeted with a smile and friendly service I would highly recommend this location to anyone clean property and a caring manager!
The storage units are clean. The halls, stairs, and elevators are kept clean. They have wooden dolly like things for you to load your things on when you are moving in and out. The staff is great. Monica is the best manager of any storage unit I have ever had, and believe me; I have had a lot!!!!! Kesha is awesome!!!.They are always willing to help you, when and if you need it. I would recommend Public Storage on McNally Drive in Nashville, TN. to anyone that is needing a storage. They are the best.
Was in the area and stopped by this location because it was close to home and Kesha answered EVERY Question That I Had & Greeted Me With A Smile In Her Voice As Soon As I Came Through The Door & because of this I will be renting with you all good staff and fast and friendly service
Monica is the reason we have stayed with this Public Storage location for the past few years. Customer service is very important. Hers is second to none.
I will always come back to this public storage, it is very conveniently located right between Nolensville and 100 oaks. The units are always clean and Kesha & Sara will always go above and beyond to make sure the check in is fast and easy. Can't beat the price, especially with the online discount. Highly recommend.
Booked online the night b4 I got storage unit. Staff is super friendly and called to remind me about my reservation. I didn't even have to go to the office my storage unit was clean and ready when I got there the next day. Couldn't ask for an easier process online. I got the 1st month for a dollar move in special on an 8×10. The staff is super friendly and u couldn't ask for a better rate. Exceeded my expectations. Will continue to rent with this location on McNally Dr.
Monica and Joei are the greatest in customer service at Public storage. These ladies really makes public storage stand out on top!! They know the exact kind of service that suits you, they make an exciting breeze to move in. No problem frustrates or makes them unpleasant or disrespectful to you. My problem was solved and I was transferred smoothly with Joei. Great personality with class. I pray both of you locations always full and you excell in your service to the public. We need more people in this world like you ladies. Highly recommended to everyone that's needing storage! Am so happy bringing my home to store with you.
Update June 15, 2020: The property manager, Monica, was very helpful in straightening out a billing issue for me. Public Storage Corporate raised my rental rate. When I spoke to Monica about this she was understanding, and because I have a good rental history at the property, she applied to PS Corporate for a pricing adjustment to my account which was awarded. I'm a happy camper! October 2019: Monica let me ask lots of questions by phone ahead of time, and took very good care of me through the whole check-in process. I had low expectations for renting any self-storage unit, but was surprised with the smooth and easy the process. This Public Storage location is located in the middle of town and has surprising low rental rates. I hunted around for the best price ahead of time and this location ended up having the best price.
Windy was great help
Be careful, a homeless man stays at this property. If you see an older tall white man in an old 4 door Chevy. Be careful, he was walking around the property with a knife and oddly. This happened with office management gone. Be careful.
If this is the way all public storages conduct business, im sorry i had to find out the hard way. The lack of security is astonishing. Many units have been broken into in the course of months when I was a customer there. They will not care, dont hold any responsibility, and dont bother to call the police. There is no main contact if you have issues. A district managers number that no one picks up. ever. This facility is a nightmare. If you actually want your belongings held safe - beware!! Wonder why the manager drives a nice car? Renting from public storage has damaged the quality of my life and gotten my identity stolen. How this place exists and still operates as they do makes me ill. Also, if you are even a day late on monthly payments they will lock you out.
Monica was so helpful doing the rental and made everything so easy to understand,if you looking for storage go see her.
I have been storing here for years and have multiple units. The property manager, Monica is always a pleasure to deal with. She goes above and beyond to ensure the property is well kept and stays on top of any issues that need addressed. Great customer service makes a difference. It is what keeps me storing here.
MRS MONICA IS SO GREAT IF YALL MOVE HER I WILL LEAVE THE SITE!!!!!!!
Very clean facility
I have had my account for 9 months ! Monica has been an absolutely wonderful person to know ! Very helpful with anything I need !
Stop by the property to ask questions about space sizes and prices and the manager Monica was so helpful with answering my questions and concerns.If your looking for a storage go see Monica.
I have 3 storage spaces at the McNally location and Monica is ALWAYS a pleasure to deal with! She has always gone out of her way to help us with questions and with moving to a bigger space at the Public Storage!! I highly recommend renting at this location!!!!
I had a wonderful experience with Windy she was very helpful and catered to all of my needs
Monica made my move-in quick and easy!!! Thanks so much for your help!!!
Thanks Ms. MONICA for all your help
Monica is the best,she took her time to explain everything clear as day.If you need a space go see her.
It was good for what we needed for the moment. I liked how they had carts and a elevator.
Monica was so nice doing my rental process,I was suppose to came in yesterday but popped in today and she took good care of me.Thanks Monica for being a people's person.
Lucy is the best!
Monica was amazing thanks for your help.
Excellent property. Amazing people. 10/10 would recommend. Windy helped me and i got everything i needed with great customer service and an amazing personality. Like i said 10/10 would recommend for everyone.
Very friendly and easy to work with. Thanks Lily amd Fallon!
From the initial inquiry to finalizing our rental, this place is great! Windy quickly confirmed our reservation over the phone then greeted us at the location to show us the unit and answer all our questions. She's a real pro! Friendly, knowledgable and took us the through the process quickly and thoroughly. A pleasure from beginning to end! Highly recommend this place and Windy!
I just updated my review. They are efficient and I was able to change my credit card number with them quickly. They check the locks every day.
Great service. Clean property. Strong key locks. Darryl, Monica, and Henry did an amazing job of guiding us in size and tips.
Came in to talk about my account and Monica did what she always do and that's take care of the matter and better explained the situation.I been storing here for about two months and she always treat me right,looking for storage come see her and I bet you leave with a smile.
Joie and Monica along with windy, Lily well joie was great shes always has taken great care of me and my bill she asked would I help her friend Monica get google review joie really cares about u I recommend all the public storages on her be half.
I JUST WANTED SAY THIS IS THE STORAGE BUSINESS I HAVE EVER HAD DEALINGS WITH,VERY FRIENDLY AND HELPING ME WITH MY NEEDS,A+
Very good very clean very nice
I currently have a rental unit and will need it until Nov 7, do I have to pay for the full 30 days of Nov or can I just pay for 7 days of storage?
Monica was very helpful and paid attention to detail. I am very thankful for her service!
Miss Monica was so kind and helpful. She was very patient and understanding of the space I needed. She is the absolute best!
Monica showed me excellent service. I'm glad I chose this location Update: I came back a year later and Monica was incredible again. She’s absolutely wonderful.
Monica is EXCELLENT... in every customer service area!!!
Really helpful staff made the move-in quick and efficient.
Our storage unit is actually at another location but this one is our favorite. Monica is usually who takes care of us. Today when I went in it was her and Fallon. They were both so nice and professional and gave great customer service!!! Very friendly. Love this location and we go out of our way a little to go there! If you don't already have a unit with Public Storage and are looking for a nice place to store your things...do yourselves a favor and go see Monica and Fallon!
I had a fantastic experience with Monica and the facility. Very professional and courteous. I highly recommend this location for any storage needs for potential users.
Person I was friendly and very helpful. Would recommend public storage to a friend.
Monica was a blessing! She was incredibly beautiful and helpful.
Monica was fantastic. She not only helped me find the right unit but the best deal as well. This is the first time I enjoyed moving.
Stopped by to check in on a space the customer service from Kenneth and Monica was fantastic. Even thought I didn’t get a unit they were very helpful
The people are great ! I like the fact it's locked and protected. The lighting at night is good. It's kept clean.
Got a big one at a great deal
Monica and Joie were both very helpful and made the entire process of renting and closing my account quick and painless. I recommend this location of Public Storage.
Monica es muy amable siempre ,que vengo a apagar me ariende muy bien..
Monica was excellent at her job. She deserves a raise and appreciation for her dedication and professionalism!
This is yhrv3rd timr using this place. It gets crowed at times but still nice place
Monica and Joie are very knowledgeable on the storage facility. I downsized and they handled it very professionally. Very knowledgeable about what size space I would need for the amount of items that I had and handled the paperwork effortlessly. Great experience all around. I would highly recommend this facility to anyone wishing to rent storage space.
Monica & Joie are the sweetest!! So professional, kind, & easy to get along with. Made the moving in process so easy. Highly recommend!!
Monica is great and always finds me the best deals and treats me well!
Sara was great
Brett stopped what he was doing to take my payment. Thanks a lot
Monica was great! Wonderful service!
Good storage facility
This is probably the best move-in experience I've had at any storage facility. Monica, the manager, was friendly and helpful. She listened to what I needed and told me about but didn't try to push extra items on me, which I greatly appreciated. Overall, the process was handled quickly and smoothly and I left with no complaints at all.
Monica gave the best service! I had a great experience the 1st time and she made my 2nd experience even better! I will always recommend her and this facility! Great people and great prices!
Haven't dealed with this company.
Monica was very friendly, knowledgeable, and helpful.
Monica and Shaye are awesome! This location have a variety of storage sizes with reasonable price. We will definitely come back next year!
The manager Monica at this location is absolutely awesome very helpful the customer service is excellent
During our recent relocation process my husband and I were in need of rental space and were referred to public storage by a friend. The facility was easy to access, clean and orderly, and the staff was observant and diligent in protecting our belongings (which included an automobile). I would highly recommend them to anyone looking for storage space for any duration. A special thanks go out to Secoya and Monica - both are great ambassadors for the company.
Amanda and Monica made the process quick and easy. Will always recommend.
Very helpful, and a very easy process!! Cedric and Monica were great!!
The property is clean and neat. The representative Secoya was knowledge, extremely polite and helpful. He assisted and answered all my questions, he provided excellent customer service. He was knowledge about about the rates and spaces available. Monica the property manager was very polite and nice as well.
Arieanne was very polite and was very professional.
Ms. Monica was extremely helpful with me unloading my trailer full of stuff. She was polite, courteous, and it the epitome of what a customer service employee should be. From here on out I will only come here and recommend this location all friends and family. Anthony
Great place and great customer service. Management is awesome.
I want to say I got great services from Cedric n Moncia
Secoya & Courtney were Very Friendly and Super Helpful :) they went above and beyond in customer service. Store your stuff here.
Monica Gwen was very nice and respectful I would refer anyone to those two.
Monica was very helpful and such great person I stop for directions and she So helpful
Stop by this location yesterday asking for information about a space and the manager Monica was very helpful with all the questions I asked.My family will be moving here soon and I found where we will store our things.She had great customer service and a friendly demeanor about herself that makes you feel comfortable just talking with her.Public Storage you have a diamond shining bright .Thanks Monica and see you soon
Monica is great and keeps the property clean
Scott and Monica was great with getting me in a space on short notice,thanks guys for great service and good prices on spaces
The best place to rent storage from! Monica is incredibly patient, friendly and always takes care of me even when i put her through a lot!
Nice storage and great people that work there
Ron is Great! He was very helpful and good at trying to make me spend more money on stuff i don’t need lol. Thanks Ron!
Great customer service! Monica made it a great experience.
Great service by Amanda she's helps you understand what you're doing. Thanks for a great job
Monica was so helpful! Very kind very professional, and very efficient! I've had to rent two units from publicstorage and each time I walked in the door she was able to take care of me! I highly recommend this company for the quality and the price that competes with other markets in Nashville. Very convenient, and I love that it has two separate Lots one that's 24 hours and one that's video monitored.
Great staff! The parking is a little tight which means you will have to park your car or truck in front of someone else's storage door. Didn't really like that. But if you need to rent something temporarily it's a good spot.
The staff (when available) is helpful. The facility is fairly well maintained. They jack up your rates every six months. $108 went to $140 then to $153. They are useful for a short-term solution, but don't count on these folks for a long-term relationship. Since placing this review, received a call from Sara Kulumani, the District Manager, asking me if they gave me some credit on a few month's rental, will I rewrite the review. How many of these 5-star reviews are in exchange for reduction in rent? Guess that's how the game is played.
This is a bird storage drop off, ready to get in to the unit and back out again!!!
Great place they care about your stuff. Staff is great
From the minute Monica answered the telephone I knew she was a ball of energy and I was not disappointed when we met in person. Monica was very helpful, well organized and shows immense pride in HER PROPERTY. What a great ambassador for your brand!!
Monica took great care of us!!
A+ Service. Very secure storage facility and friendly staff. Ron is the man!
Monica, the property manager, was very helpful and knowledgeable. She made check-in easy and quick while answering all my questions.
I was with a friend paying their bill and the manager Monica and Ron provided the best customer service I've seem in a long time.They greeted us with a smile and answered all the questions my friend asked about his account.If I ever need a storage this will be the place for me.Monica and Ron keep doing what you do,making people feel appreciated when they going through a rough patch.If you want a laugh,smile,maybe a hug this the place to go.
Monica is amazing! Best customer service. Best price - hands down!!! She answered all of our questions, and was more than accommodating.
Monica was awesome
I come here every summer since I've been a student at the Tennessee State University. The manager Monica always makes sure I have everything I need and answers all of my questions.
Great service and last minute acceptance i really appreciate it, thanks Ron and Gwen
Monica and Arieanne always take care of me here at this location. My goods are safe here, I recommend this to anyone in needs of storage.
service and storage space was great! no issues or concerns throughout the months I was there. the space was always clean and never musty or dusty when storing my stuff! I had a 5*8 storage space and the price was very affordable and reasonable at 66 dollars a month! I also had very exceptional service from Monica while I was there! Thanks for everything Public storage!
Monica was great! Had a lovely experience with her! We were able to get what we needed to fit our needs with a great price! Thank you for everything!
Monica was very quick, informative, and friendly
I could not ask for a more understanding and reliable team to assist me for an unexpected and not ideal moving situation. The former site staff member, Lucy remembered my winter estimate visit and relayed all info to the current staff Mgr., Monica who was so helpful later in the spring at a moment's notice. Her candor was refreshing, she lent me a broom for broken glass dropped by movers and she herself cleaned up debris. She recognized goods that were not intended to be thrown away and informed me. Ron, staff member was so courteous and to work with me and explain billing and was so very helpful in recommending the best price for my needs for storage boxes, assisting me in loading all that I purchased at the end of the workday no less. Thank you!!!
Monica, was very helpful and informative. It was a pleasure to have her assist me!
Friendly and safe place. Monica and Ron took care of my request very professionally and got me in a unit to fit my business needs.
Rented a unit today and Ron was so nice and helpful. Would certainly recommend to anyone looking for storage in the area.
Monica is a great manager and I love coming to the store
Miss Monica was super helpful, kind, and knowledgeable about her store. I feel comfortable in leaving my possessions under her watchful eye. Thank you very much Miss Monica!!!!!!
Monica Thank you so much for all the service You provide us to Nestor the waterproofer
Gwen and Ron were very accommodating on top of being extremely professional and knowledgeable. I’m really glad we are doing business with them! They both were pleasant and made our move easy. Upon arrival, Gwen was welcoming and thorough with the rental procedures. She really cares about customer service and it shows. Thank you so much!!
Gwen made the experience a breeze! She was so welcoming and helpful. The facility is nice and simple. Will recommend!
Thank you Gwen for being so lovely! You made a stressful move so much easier. A very pleasant experience it has been here. Big smiles all the way around!
The attendants, Gwen and Monica, were incredibly helpful!!!! So friendly and went out of their way to get me the best deal possible. I was surprised however with the “hidden fees” of required insurance and lock.
Monica and Gwen are nice!! The facility is very clean!
Gwen and Monica are AMAZING they helped me with paying my storage online. VERY FRIENDLY AND CLEAN BATHROOM!
Very nice place convenient , pleasant area to store your belongings ..
Monica was amazing. A+ facility and service
Minica is Awesome! Very helpful. I just can't believe you had her working on her birthday!
thanks monica!! you’re the best! happy birthday!
Gwen was wonderful! I was a little nervous coming in but she was so friendly and helpful. Everything was stated clearly and I feel like I am in good hands!
Ms. Monica she was the best with explaining in detail the service I would receive, welcoming and open to questions. Thanks to her I’m a renter!
Ms. Monica is a well working manager, Public storage is very cheap and decent storage for you guys that are looking for a storage room.
I stopped by this location yesterday to find out some information about renting a space this summer for my weather items I don't have room for at my home and The manager Monica was very sweet and helpful.She took the time to look for the space size I wanted at different locations that's closer to my home and showed me a couple of spaces in the rain.Public storage she's a keeper very good customer service and go above the call of duty,will recommend this location wish it was close to me.
MONICAAA was very VERY helpful and I couldn’t thank her enough ! I have called so many storage units with reasonable pricing and close to my new home. Last minute I came across Public Storage and Monica made me feel so comfortable and was SO HELPFUL! Moving by myself has put a lot of stress on me and she took a lot of that off today ! Thank you you are heaven sent ! I will definitely be using this storage unit again !
Ari and gwen a great people
Great customer service! Monica and Gwen were both very helpful and welcoming!! Made our move to Nashville smoother and less stressful!
Monica is so helpful and joyful! She is the best! I would recommend trusting this friendly and caring staff to anyone.
Lucy and monica were so nice and i gave the best customer service. Highly recommended
Monica was very helpful with my needs. I highly recommend Public Storage.
This was an incredible experience! Lucy was such a great help and so informative.
Monica have done an outstanding by helping me today she was very sweet and very helpful. Thank you Monica
Monica & Gwen Excellent service!!!!! Got a bigger space for a better price!!!! Thank you!!!!
Ms. Lucy gave great service. The Best
I had never rented a storage unit and thank God I found Lucy at this location because she was incredibly helpful, quick and friendly!!! Wow she made the whole process seamless with a genuine smile. We immediately bonded and she gave me the best options. Outstanding experience!
This Public storage facility had the most helpful, most courtiest, worker ever. Raina, keep it up. You are a shining star, who deserves to be recognized! Thank you for your help and generosity!
I have used storage facilities a lot during my lifetime and it can be a draining process, Raina, you are amazing. Thank you for going above and beyond.
Monica was great and very helpful, the space was clean and move in ready! Would definitely recommend for a quick easy storage unit!
Arieanne was very helpful in getting me all squared away with my unit. 👏🏽👏🏽👏🏽👏🏽🙏🏽
Great experience - staff was helpful and accommodating. Rental process was informative and complete, yet simple. Very pleased with my experience.
Lucy was very professional and very nice
Great place to store. Lucy was the most helpful with everything!
Great service from Ty and Raina!!!
Great experience working with Lucy. She was incredibly professional and efficient throughout the process of booking a space online to getting ready to move items in. The facility was clean and obviously well kept. I would definitely recommend this facility to anyone else!
Lucy is one very good employee keep up the good work
We had a great experience with Lucy!!! She was very helpful and is very nice😊
I came looking for a storage room for my needs with the help of a worker named Raina? very nice girl, but they did not have one for my needs, but even though they did not have it the service was amazing, great job.
Raina was kind and courteous in finding me exactly the kind of storage unit that I needed to store my things!
The people were really great and nice! I really felt good about storing our stuff here!!!
I have overall had a good experience here but 1 bad apple ruined it .the office worker was extremely rude ,offered no help when I inquired about moving to a smaller unit after I moved some items out and overall appeared that I was bothering her .im fuming
Brandie and Lucy were so nice! Explained everything very well and had a great conversation! Totally recommend
Considering this was my first time using a storage unit, Brandie & Darrien were very helpful with assisting me :) Thank y'all
Lucy was extremely helpful and kind..... Happy we came to this building
Easy and reliable
24 hours access. Wonderful!
Amber helped us make what could've been a really stressful day so much better! The storage unit we were previously renting from another company is closing completely and we had to pack up and move out and find a new place in one day due to our schedules. Amber was super friendly and showed us several options. She made sure that she did whatever she could to get us the unit that we preferred at a good cost. I feel so much better with my belongings stored at this location versus the previous. I am thankful that our Internet search landed us here.
Lucy was very helpful and friendly.Explained everything clearly so that I could understand.
I just got a storage unit there and the manager there is very friendly and she really helped me out by showing me where the unit was and making sure I knew how to lock and unlock it
I like when you look online for something and then when you go to the place to check it out that it looks just like the picture and the customer service was awesome GOLD STAR for Ms. Amber. She was great and friendly, she was patient took her time showing me different storage units to fit my needs. I would recommend this Public Storage to anyone. It's off of Nolensville Rd. by our Nashville Zoo on McNally Rd. I rate them at 5 stars .
Lucy was great couldn't ask for nothing better, Great customer service !!!!!
I came in today with a friend of mine name Stephanie to make a payment & to my surprise I ran into Jenniffer again WOW she made my day again for the 27919 great customer service.
#27919✌Jenniffer gave a great display of customer service. She was very polite and new EXACTLY the space i needed.The one thing about my experience I enjoyed the most is that she was patient and took the time to listen to me and would not stop until i was satisfied. Would i rent from public storage? ABSOLUTELY! We connected from the door and.I m very happy and will be returning to her location soon. Thanks jenniffer for your hard work and 10 🌟 ⭐⭐⭐⭐⭐⭐⭐⭐⭐customer service!!! 💯💯💯💯💯💯💯💯💯💯#27919
Sara was very helpful when I inquired about a unit. Great prices and service!
Exelente servicio Gracias Lucy !! I WILL RECOMMEND PUBLIC STORAGE TO ANYONE LUCY IS GREAT THANKS
Lucy is extremely helpful and has a bubbly personailty!! Way to go with customer service!!
Public Storage has THE WORST CUSTOMER SERVICE! !! They will make you feel like worthless trash. Don't waste your money on this place. Sarah the district manager was extremely disrespectful ! !
Lucy !! Thanks for exelent customer service.
Laura was extremely helpful and suggested several different options for our unit. Great customer service and very friendly. Would recommend this site to anyone.
Lucy is awesome
Lucky gave me great service
Amanda did a great job with servicing me today!
Sara was great
Amanda has always been professional,kind,and understanding. She is always attentive to my concerns and is always smiling . My family and I really appreciate the level of service an commitment. Thank you Amanda an thank you public storage for all your help.
Amanda was absolutely amazing very courteous and professional i will be returning to public storage thanks amanda
Amanda was great and super fun to work with! Will definitely recommend
Amanda was extremely helpful, considerate, and super friendly! Great service- everything went very smoothly. She really made my day when I thought it would be a pain!
The service that I revived at the public storage on 450 McNally drive by Amanda was very friendly and professional and would recommend this area of storage to anyone looking to rent public space.
Amanda is a true gem. She's cheerful, knowledgeable, and helpful. Great experience. Thanks, Amanda!!
THIS PLACE IS AWESOME CONVENIENT, and AFFORDABLE!!! GO AND SEE PROPERTY MANAGER MS. AMANDA, she's a true professional and a was a great help!!
Amanda , she is wonderful she helps me so much, she makes it very easy to me . Thank you very much much .
Amanda was excellent ! She's a keeper. All the above i appreciated all of her patience and care.
Amanda was great ! Thanks public storage
Twas amazing!!! Amanda needs a raise! love her and you guys.
Amanda was GREAT..pleasure working with her.
Amanda !!!! She is super helpful and a hard worker. Made my experience easy as pie !!! I would def recommend this location !!! Thanks !
Was here 13Aug15, very clean tons of units and Joni was a complete doll loved the visit
Amanda was great an knowledgable . very helpful an patient with me. I look forward to moving in on next month.
Misty was very polite and helpfull
Amanda is great ! So kind and helpfull
Misty was great. She went over and beyond to service me and to get me as a tenant. Public storage needs more people like Misty.
Amanda was the best! Super helpful, made the process really easy!
Amanda was the best! I will use public storage on McNally road for all of my storage needs!
Amanda was the best!
Reserved a unit via the national agency phone number. When I went to fill out the paperwork, there was a discrepancy. Rebecca went out of her way to find a unit (there was only 1 left) that matched what the agent had told me I rented. She then went above and beyond to ensure that the discounted rate I was promised was applied to this new unit. In short she took what could have been a real problem situation and made it all better - with the sweetest personality and wonderful customer service anyone could ask for. I'm happy to be using this facility. And many many thanks for Rebecca for putting the silver lining on the cloud I was facing.
Thank you Angie for helping make renting a storage room an easy process. She's very knowledgable!
Ms. Star and Ms. Lucy were a great help. Received great customer service! Property is always clean!!! 5 stars definitely! would surely recommend them to anyone looking for a storage! and they are even open on Sundays until 5! Love them!!!
My experience has been great and I haven't moved in the facility yet. Amanda was very professional and courteous in her communication regarding my reservations. I look forward to meeting and working with her upon my arrival.
Misty was a great help. I was looking for a storage building and she showed me a few. She was polite and informed me of all the great deals. I will go back to public storage again.
I went in today to price check the storage units and Misty was very helpful. She took the time to show me all the units that would fit my budget and the space I needed. I was very happy with my visit.
I am mostly writing to applaud a new employee who had to deal with me. I was very difficult to work with due to not knowing what size I needed and being very indecisive. Amanda was so patient with me and willing to work out a solution that fit my needs. When I asked to cancel my previous reservation and come back, she did not bat an eye but smiled and helped me. I came back to get larger storage but at the last minute decided to go with a different company. Instead of getting frustrated at losing a sale, said she understood and kept her loving demeanor. My decision to go with another company was in no way her fault. She is amazing.
Lucy was great!!!!
Ms. Ashlee is the best gave me the best price for what I needed.
she was fabulous
Lucy @ 450 McNally Dr. is awesome!!! She makes you feel like you at are home instead of a storage facility. Thank you for the wonderful experience!!! Looking forward to doing business with you!!! I recommend this facility to anyone; especially if Lucy is running it!!!
Ashlee, was awesome!! Thanks for everything!!!
Alexandra was great! Thank you
Alexandra was a great property manager and host needs more money.
Alexandra me atendio mui vien es buena persona
I had the best service at this location by Alexandra. She was very helpful and knowledgeable. If ever in need of storage in the future...my first choice!
Casanova was super helpful and accommodating to what we needed!
Alex is a great person that you have working in your facility she's pleasant and very professional
Alexandra was excellent in communicating with me regularly about our move from Milwaukee to Nashville. She checked in with me about my arrival time to ensure she would be prepared for us. Our move did not go according to plan and she was very professional and patient with us! When I did arrive, the unit that was available would not work out for us because of the location being in a corner and my husband being a pretty terrible driver with the Penske truck. She understood and took me back to the office to find a unit at another Public Storage. She sent my info over to the other location and called to verify they had a unit available. She went above and beyond to make sure we were happy with Public Storage and my needs were met. Very pleased with the service from this company.
Alexandra is very helpful
Casanova was very patiently showed us several units until we found one that would meet our needs. He and Alexandra, with their 'people-person' personalities, made the experience painless and fun.
Alexandra and Casanova were very helpful with my recent move in to Public Storage. They were knowledgable and patient with me and made my move-in experience fun and fast. Thank you both!
Alexandra is wonderful! was patient with me, and understanding. was courteous and professional throughout the entire rental process and stay! its refreshing to deal with people who actually know customer service; I would definitely recommend this store!
Miss Rebecca was awesome and a great help
Clean property, nice staff especially Alex!! I love renting at Public Storage!!! Will recommend to friends!!
great customer service! was attended by Lakeshia and she was very nice and helpful!
This is the best storage our family has ever had they are wonderful to do business with Alexandra (the manager) is so sweet and kind wonderful person. All in all the staff is just as amazing as the manager. Secured, and safe location.
great place for storage. the staff is very helpful and pleasant.