Public Storage Self-Storage Units at 424 Metroplex Drive, Nashville, TN
424 Metroplex Drive Nashville, TN 37211
Rent and pay for your space online – today.
Move in during gate access hours.
Onsite Manager Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Onsite Manager Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x10'Online only price$ 52/moSmall 5'x10'
$ 52/mo $70Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 69/moMedium 10'x10'
$ 69/mo $92Best Price Label
- Outside unit
- Drive-up access
5'x15'Online only price$ 73/moMedium 5'x15'
$ 73/mo $98Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 123/moLarge 10'x15'
$ 123/mo $164Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Nashville Storage Units Near Route 255 and I-24
Find storage units in Nashville near Route 255 and I-24, in the southeastern part of the city. This location is also a short drive away from the Nashville International Airport, so you can store your stuff and be in the air with ease.
With access to nature and the best of downtown Nashville, there's something for everyone at this location. 5x10 storage units can store boating equipment, fishing gear, bicycles, beach umbrellas, picnic supplies, and camping gear. With sites like Anderson Beach and Long Hunter State Park just down the road, there's plenty to explore.
If your storage needs are starting at home, our 10x10 storage units are available to get furniture, appliances, large boxes, and electronics out of your way. Don't forget to book one before your next home renovation project to stay organized and finish those projects on time.
Need more space? We also have 10x15 storage units, which fit the contents of most standard-size homes or full apartments.
Enjoy quick access to some of the best sites in Nashville from this location, including the Lane Motor Museum and the Shelby Bottoms Nature Center.
With mostly outdoor storage units at this location, it's easy to drive up and unload items quickly and efficiently. Now, you can stress less about storage with our eRental program, which lets you book a contactless move-in on your schedule. Book now to see how simple self storage can be!
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 268)
Sharika was so lovely and helpful getting us set up with our unique storage and access needs. Highly recommend!
Very friendly and helpful! Ashlyn got us squared away and went above and beyond for us.
Very informative, very professional..I am definitely happy with my purchase
Property is very clean and the lady up front is so helpful, Really knows her job.
Amanda was very helpful I recommend this location 10/10!
This public storage location was above and beyond, they really had my back. The manager, Amanda Thompson assisted me throughout my rental and was so kind, patient and understanding. I broke my key in my lock while the office was closed, was without transportation and was concerned about keeping my things safe but Amanda contacted me personally (which she didn’t have to do but I reallly appreciate) and not only gave me a spare lock at no extra cost, she also put it on there for me and held the key until I was able to make my way to the unit. She always answered my calls or texts and offered to meet me ant the unit even when she was off. Every person I was in contact with was friendly and smiling but Amanda, I’m so grateful for your assistance and support! Thank you 1000x
Thank you Amanda Thompson at Public Storage! at 424 Metroplex drive. Your customer service was amazing we need more young workers model after YOU. Your service of understanding and helping with my misunderstanding of the process of your system so helpful. Thank you again, Amanda Thompson- Public Storage Property Manager-D271
The Property Manager Amanda went out of her way to meet me for an auction unit. She was very kind and quick to solve the minor issues we ran into.
Your employee, Amanda Thompson, is AMAZING!!! She provided me the BEST customer service ever! She helped me lift my upholstered chair into the sunroof of my Toyota Camry & tie it down!! She went above & beyond! She’s so polite and personable! You’re blessed to have hired someone who represents your company so incredibly well! She went “above & beyond!” Thanks again, Amanda!!
Thank you, Amanda, for relieving my wife and I stress for looking for a storage unit today!
Aside from raising the price consistently there have not been any issues
Amanda Thompson really helped me figure out the storage rental process. Super friendly and knowledgeable of the process. Unfortunately she didn't have the unit size I needed available but she directed me to a location close by. Thank you Amanda.
I had the best experience here today, thank you Amanda Thompson for all your help and kindness!
Amanda Thompson was very friendly and helpful with information on the storage unit facility
Kat was an amazing help!
I've been at this location for a long time. Kay has been the most helpful to me. I had a problem with me cutting the lock off my unit but she helped me. I am really appreciative of her help.
Amanda Thompson was super. Very sweet and helpful. A 10
Kay was such a great help. I was having a hard time last month at this property and she totally changed my outlook on Public Storage. Ask for her when you come to this property.
Kay was so helpful and friendly. She made my experience AMAZING!!
Caitlyn works at the Mt View location but came to this location to fix an issue I was having with my unit. She has great customer service skills an really care about the customer needs. She doesn’t work this location often but if do happen to catch her here just know you will leave satisfied.
Amanda H was and is Amazing and she’s all hands on and willing to help Great customer service
Ms. Amanda is very helpful and professional. I referred two people and they are pleased as well! Thank you again Ms. Amanda!!👍🏾
Amanda is Totally Awesome
I haven’t had to use a Storage facility in a long time. So when we were looking this one just happen to be exactly what we were looking for. Amanda took the time to explain exactly what we were getting all the cost that was associated with it. Upon entering the unit I noticed that the light fixture was broken. When I let Amanda know she immediately called and had it scheduled to be fixed. I Will highly recommend this facility
Amanda is so attentive and helpful the best Thank you Amanda H
Good customer service and helpful she did an amazing job 😊
Amanda was extremely helpful today! She helped me understand the different size of units and how much each could accommodate! Exceptional customer service! She was reassuring and empathetic to my specific situation and I feel much better about our upcoming move after speaking with Amanda today!
Amanda H was so helpful and she is positive she motivated me more then I thought and she has great customer service
I would highly recommend this storage facility in terms of storage spaces and staff! Both Amanda and her relief property manager are both very helpful, extremely friendly, and professional to work with. Amanda especially has been extremely helpful to me in addressing any concern I have had. The property does a very good job in keeping the grounds clean and keeping it a safe facility.. The storage areas are clean and secure!
Amanda H was such a sweet heart and did everything t help me thanks again
Megan at the front office was so helpful and very thoughtful! This was our first time looking into getting a storage unit and she made the experience flawless! She answered any and all questions and always said call or stop by if you have any other questions or need anything! I know this isn’t Megan’s usual work location but she was such a great help to us and we really appreciate her! Our move in day Amanda was on site and very helpful! We had a very large truck and she helped clear a path for the truck to get through and was there to help with any last minute questions. Nothing but praise for those two women at this location who made this so easy! 🙏🏼 thanks Amanda and Megan!
Amanda was very helpful and helped us get an affordable rate
Amanda is a great person with great customer service she went out of her way to assist me in the rain and cold air she reassured me that it was her pleasure to help and make sure That I get the best deal 😃
Amanda was very nice and was very calm with me thru the process of getting my storage unit
Very very good customer service Got me the best deals
I don’t usually leave reviews but it was an absolute MUST that I left one today, Amanda is extremely AMAZING all around. She made this experience so much better than I expected and I can’t thank her enough for her incredible patience and customer service! Thank you, thank you, thank you!
After working with differentomanagers at dozens of facilities around Nashville the past few years either renting personal storage for myself or purchasing units at online auctions, I was please to work with Amanda, who was very friendly flexible, and helpful last week.
Amanda is super helpful, she definitely help me in every way possible and some more. Couldn’t be more satisfied.
Amanda was so helpful Thanks Amanda 😊
Worked with Amanda. Great customer service. Professional and thorough.
Amazing customer service a true blessing
Very professional..very knowledgeable....made me feel welcome! Appreciate you Amanda
Customer service was awesome
Amanda really helped me on my rent to stay the same from where it was going up but she helped me keep it the same where I am on a fixed income. Thank you very much Amanda and she did it in a little bit of time she does her job really good and fast amanda still does a good job she trys to help people the best she can thank you very much for all of your help
Excellent customer service!!!!
Amanda is so nice and make the whole process so easy
Excellent customer service very patient
Amanda was very patient, knowledgeable, as well as provided an array of services to assist me in caring for my needs.
Amanda was extremely helpful and went out of her way to make sure i was taken care of and i highly recommend this place if you need cheap storage with friendly helpful faces. Amanda excels at her job and was very kind and patient with me and it very much noticed and appreciated thanks again Amanda!
Best customer service ever!!!
I have had a unit here for about a year now. The customer service is always friendly and very accommodating. Amanda was a huge help when I needed assistance. Her customer relations was very professional. I highly recommend this location to anyone looking for a storage unit.
Amanda gave great customer service and she was patient & considerate of all my needs....😊
Amanda is AMAZING!! Astounding Customer Service!
Great Customer service! Amanda is amazing and very helpful.
Fantastic customer service! Amanda is the best! Best rates in Nashville.
Awesome customer service
AMANDA IS AWESOME! GREAT CUSTOMER SERVICE AND A BEAUTIFUL FACE TO GO WITH IT! THANK YOU AMANDA!
Very professional the manager there
Best attitude with customer service. She made my day and very understanding.
Amanda is AMAZING. She was very kind and helpful. Absolutely the BEST.
The Property Manager at this location is remarkably amazing she went over and beyond her job description I know she did because she saw I needed help and she helped me it was like an Angel came to my assistance at the perfect time She has the best customer service !!!!
Amanda is a pleasant lady and she provided Unlimited customer service I recommend this location
Amanda was awesome very knowledgeable of the units and made my transition so smoothly I would recommend anyone to try the Metroplex location my day just got better !! Thanks Amanda
Real easy to book. Amanda is really helpful and checked on my contents. Thank you!
Great customer service! Friendly staff!
Outstanding customer service. I have never had the opportunity to do business with a storage facility, I was coordinating a unit for my son, Amanda was very helpful, and professional, she truly cared about his situation and storage unit. After speaking with Amanda, words can't fully describe her outstanding customer service.
Miss. Amanda has been very professional and great help as well as professional and upstanding customer service. Miss. Amanda has been an upstanding worker here at public storage.
Amanda is the best Employee at Public Storage. Her customer service is Absolutely the record breaking from way she talks to people from her care for people and outstanding service. My unit was broken into a week before and not only did she help me with paper work went out her way to help me move my things and the rest of my belongings. Again She really made my day and made me feel better. She is Awesome!!! Thanks.
Amanda was pleasant to work with and she is a very beautiful lady.
Great experience at this location, place is clean prices are reasonable but I must say that their greatest asset is Amanda the property manager, she will make you feel welcome and important even if you decide to get the smallest storage unit she'll take all the necessary time to set you up an answer all of your questions. Thanks Amanda you deserve 10 stars!
Amanda was very helpful and willing to help and assist she explained everything and made me feel so welcomed..... Best customer service.
Amanda was AWESOME!!! Helped me unload and could not have made the experience any better. Love her. My spotted boy loved her too!!!!
Very helpful and nice great job and caring
It was easy to rent a unit online. The property attendant, Amanda, was very helpful when we were ready to vacate the unit.
I am moving for work and I needed a storage unit to be ready the day i got there with my things. After days on the phone woth several different places I was still undecided on what size i needed. I then called Public Storage. The facility manager,Amanda, is very pleasant and very was helpful in helping me understand the different sizes of the units and how many rooms each would hold to ensure that i was getting an adequate size unit. The facility was very clean and Amanda was as pleasant, friendly and helpful in person as well. I would highly recommend any one looking for a storage unit to contact Amanda at Public Storage. OUTSTANDING CUSTOMER SERVICE
Amanda is awesome she was patient with me and she's beautiful. She also showed me the units so I could see the difference 😆
Amanda is patient she took time to walk with me to see the property & multiple units until I was certain / Also a great promotion was used and that put a smile on my face.
This is the best place to store your belongings. At the facility, you will find cleanness, safety, and fantastic customer care. The property Manager, Amanda is so great. She is pleasant to speak to and always looking out for his customers. I have been with the facility for a while and was getting fed up with the monthly increasing rental fees. But, when I checked with the facility, she helped me evaluate my rental needs and made sure that I understand the process involved. I wish I could give a six-star rating over five because of her outstanding service.
They need to unlock their porta-potty.
Courtney did an exceptional job helping me open my storage unit and is a great guy!
It would be 5 stars. But the fact that you cant access the gate 24/7 really bothers me.
Do not recommend this place to ANYONE. rude & very judgemental bed side manners from the black lady.
We are moving to Nashville from out of state. We arrived at 5:30pm. I'm not used to such a business closing to Early. The last place I used Public Storage was in Illinois and their ofc was open til 7pm but had 24/7 access as an option. I Understand that different regions have different demands. But I Had a reservation for this location and I had called to ask if I'd be able to have my storage container dropped here. The answer was yes But since we didn't make it here in time I couldn't have a further conversation with the staff about the configuration of getting the truck in. I'll may have to consider moving to another facility. It's clean. The gate was easy to access. I just wish they had longer office hours.
This is the best place to store your belongings. The property manager Courtney is great. Pleasant to speak to always looking out for his customers, especially me i ain't no spring chicken and it is great to get great service. Kudos.
Went in to get moving supplies and ask about a storage unit and Courtney was there he was very welcoming and informative. I had no idea how things worked and he took the time to explain things thoroughly which was much appreciated!
Public storage, is good for shorterm, the longer you stay there, the more you pay, this is a clean and safe facility, I had my items here for 6 years, the managers and owners was good to me, thanks.
Great service. 5 stars
The team there is always helpful and friendly. The property was clean and I’ve been a customer for years! Staff is friendly and convenient location - two thumbs up!
Sarah provided me with excellent, friendly and swift customer service. I would highly recommend public storage metroplex to anyone needing a safe, spacious storage for their belongings/goods.
The facility is in good shape and really close to home. The staff is also really nice. Thanks Sarah.
The only storage I've ever used. Great service and space too. I always look for a Public Storage unit first.
The manager explained everything thoroughly. I appreciate his help greatly. He did a great job. I would recommend this location only when Courtney is working. He is very knowledgeable and helpful. Thanks again.
Brandi was the bomb!! she was very helpful in explaining the rental process and made it quick and easy. If you need self storage in the Harding Place area look no further!
Terrible experience. We reserved a unit, made an appointment, spoke with the office, showed up with a car full of stuff, and they had sold our unit. I understand it’s “first come first serve”, but a phone call or a heads up would’ve been helpful. The folks in the office were as nice as they could be, but I called customer service and the lady I spoke with, Denise, was horrific. She was rude, told me she can’t help me “because I’m not a customer”. That is exactly right...I’m not a customer and I never will be. You shouldn’t either.
I’m so happy that I have a storage unit at this location Courtney is amazing I never had an issue with them and they always there to help no matter what! Thanks for the great customer service you have provided me and the help you have given to me. And if they don’t answer and you leave a message they call you right back when available .
The manager Courtney is the greatest. He is very professional and polite. I love all of the security this place has. Unit was clean. Super close to my house which is great. I have never had any issues since Day 1, very pleased.
The attention, the people, very helpful and amicable. The place VERY clean!!! Definitely a winning place. Thank you!!!
Very nice knowledgeable, and courteous staff!! Would recommend to anyone!
Best storage facility I've used. Courtney is the best!!
Courtney was very helpful
Very clean property and Courtney was great
Great friendly staff and excellent customer service
Joie was great today i love my services i recommend all public storages in nashville
Courtney was a great help
Staff extremely professional & friendly. Storage unit interior was fairly clean, but still required sweeping out. Exteriors and drive lanes appear to be well maintained. Website does not disclose that initial payment also includes an admin fee, and is prorated daily, on all dates prior to the 1st of the month, on top of the deceptively advertised "Only $1 for 1st month
Courtney was a great help in setting up our unit!
Great customer service, would recommend to my anyone.
The staff at this location is awesome, they truly go above and beyond in providing great customer service and taking care of their clients. Courtney is absolutely the best!
Great place!!! I've never had a problem it's been smooth sailing with them from Day 1. I appreciate their service and the location is perfectly situated by the airport.
Amy is so lovely. She explained everything perfectly. I’m very happy with this facility and the service I received there.
Savannah is such a good manager - always taking care of me and anything I need Yodaye: courtney do very well too
Sara did a great job with showing space
Joie and Courtney was thorough and helpful! She gave me all info and was
Courtney was AWESOME! Made the experience easy and quick!
Courtney made this process so fast and easy. I've never received better service. Moving items into storage can often be overwhelming and inconvenient but he made it nearly a pleasure! Highly recommend!!
I wanted to thank Racheal for her good service at this location metroplex nashville . She made the move in process and picking the proper unit seamless. Thank you Racheal
Never had an issue, staff is friendly and professional.
Rachel , Fallon & Sara here at Public Storage we’re extremely kind, friendly and helpful! Highly recommend
Courtney and Sara are tremendous. Their customer service is DEFINITELY 5stars!!!!
UPDATE: I spoke with a lady in I'm assuming the Nashville area office. She is absolutely fantastic. After I told her about the issues I'm having she immediately went into "fix it" mode. That pleasantly surprised me. Amanda let me know immediately she might not be able to do anything but said she would try. She also gave me a few suggestions to help the process. This girl was all about customer service. Thanks so much for your help! SEE ABOVE... Here we go again...I honestly do NOT like giving bad reviews but with rude people working in customer service positions it's unavoidable. Listen to me. If your voice just sounds naturally rude or you have RBV to go along with your RBF then don't work in customer service...just sayin. So here's what happened. I've never needed a self serve storage unit all my 30 some-odd years until a couple of months ago as a result of my thrift store addiction. I researched online and found that Public Storage had the best deal. They would require only one penny for first month of storage. Wow what a great deal right?!?!! NOT. You might be charged a penny but when ypu pay the second month you get totally blindsided with charges. Then when I called to inquire about my bill I get Ms RBV who is absolutely no help. My little bitty 10' x 5' storage unit has jumped up to $65 per month. And it's not even climate controlled. AND Public Storage must not care at all about us little people because I flat out told RBV I was going to remove my things and go elsewhere but she had absolutely nothing to say. I wish I had gotten her name but I couldn't hear it through all of the RBV jargon. I DO NOT RECOMMENDED THIS FACILITY. UPDATE: Month 2 with Public Storage hasn't brought about changes. Well it's actually month 3 because they counted my first hot minute as month even though it was only a few days. Remember the penny deal??? So after countless conversations with various staff members about how I don't get paid till the second Wednesday of every month so my due date needed to be the 15th I was assured I wouldn't have any more problems. That being said, what is today's date??? Is it the 15th? Not in my world. Today is merely the 9th day of the month. Clearly the second Wednesday of this month has not occurred yet and as long as you can count and know the days of the week you would know that. CLEARLY right? WRONG...I just received an email from my favorite self storage company letting me know I've missed my payment and they have "given" me a $20 late fee. So my bill for month number 3 is now $85. YES $85 for a 5' x 10' unit. That brings my total for roughly 55 days to approximately $180 if you include their mandatory insurance. Actually let's call it an even $200 because of the pain and mental anguish I'm suffering. I've left a message for someone who called me after my initial review and I will post results of that conversation if she returns my call. FYI I am very happy for those of you that have had a great experience with this Public Storage location. Y'all must have caught them on a good day. UPDATE: Sara from Public Storage's District Office contacted me to let me know my account was being credited for the late fees incurred. Sara also wanted to connect with me to discuss what happened. I haven't had the opportunity to do this yet but will talk with her hopefully this week. Thank you Sara and Amanda!!!
Joie was very respectful and I enjoyed talking with her she made me feel like I was in all stars hands and her number one client I would refer public storage to all my family and friends thank you.
Hey I'm leaving this review on be half of public storage Joie called today in I was amazed to hear from her I told her if she ever needs me I got her she was so nice when we met for the first time we was behind in payments and she help me nock it down me and my family has been through so much but Joie welcome us she told me if I stayed in college she will buy my lock for my unit I'm doing great she always keeps her word
Omg we had the privilege of being serviced by a young lady at public storage by the name of Joie, my dad and were so very impressed by her by the customer service she offered us, this lady is absolutely AWESOME ,moving is always such a drag but once we entered the public storage facility she was beyond helpful and to us ,big ups to the public storage corporation for having Joie on your team ,you guys clearly have a diamond there ..SHES FREAKING AWESOME
Courtney was experienced in knowing how to help me,knew his stuff,clam environment,no long line wait just in-out.Perfect service:Enjoyed the cart ride not having to walk!
Awesome place -- Joie! And Jared
Kenneth was really friendly and knew what he was talking about! I came in looking for a 5x10 unit but did not want to pay 84 a month! His customer service and knowledge was awesome he also gave me a water bottle on this hot day! Ask for him
Thanks to ms.joie for helping me get the right storage unit for my home.wonderful person I really want her to know I'm so pleased for all her help ❤️ thanks joie.
Savanah was wonderful when I need a short term lease on the 4th of July
Always helpful and friendly.....
Savannah was fantastic thanks for your help.
Good place for short term storage.
Great location, clean units, very friendly staff (savannah)
Very convenient for me. Savannah was informative and helpful when I rented. Sarah was kind enough to inform me I hadn't properly locked my unit. Very kind and helpful!
Very helpful and easy to work with
Auction was great and very enjoyable. Would attend again.
Jackie was very helpful
Very poor service and misleading practices. I specifically asked when checking the unit for the first time if my monthly fee would be the same throughout my rental period and I was told yes. Three months later my monthly fee was increased by almost $40 a month. When I called and spoke with the same girl who rented me the unit and told me that my fee would stay the same, she then said that rate increases were standard practice. Within my first few months I also mistakenly left my lock on the ground next to my unit with the key still in it while on my way out of town. There are cameras outside of all of the units, but they either don't work or don't record, because the next day I was told that they found my unit unlocked, but my lock and key magically disappeared without the motion activated cameras catching someone take them. It was then that I remembered what I was told by the representative when I was checking out the unit initially. She said that locks tend to magically disappear around here. Didn't think I'd experience that for myself. Do yourself a favor and choose a different storage complex. There are too many red flags with this one.
Very nice staff and good storage units
Brett was great and made the process easy. I appreciate his professionalism.
Soooo very nice. Everyone! They make it so easy and fun even. I enjoy this errand. Ha.
I really enjoy going to public storage and working with them
Clean property !
Savannah is always nice and friendly when I come in!
Amanda was great. Took care all my storage needs. Great place to rent. Thanks
Great customer service! Sara is always very kind and friendly!
Savannah is great to work with, she helped me find an additional unit that was directly across my my other unit . She is very friendly and helpful. I've been using this facility for over 2 years and have never once had an issue. I would recommend to anyone!
Very clear and helpful service from Courtney!!
Cedric was good and I liked the property
Cedric at the metroplex location was helpful in finding a good unit for our needs. He had us out of there in no time!
Courtney & Amanda were fantastic thanks Public storage.
I have had my storage here for years. She is great.
The service was great - from the reservation process to the move in - Savanah and Sara were very friendly and professional - thank you!
Amanda was killer, she queen
Amazing service and clean property
Savannah was very helpful in getting me squared away on my Unit today. Very personable & professional in her approach to handling business!!!! I'd definitely recommend doing business with her at this location.👍
Savannah，Nice place, the staff is very warm and professional!
Savannah is Great. Good Service, clean grounds, always nice. Good place to store you stuffs.
Great sevrice by savannah y todos es muy limpia
Clean, organized and secure. An excellent storage facility with a friendly staff, ample parking and competitive rates. Feel good knowing my belongings are in a nice safe place.
Savannah was fantastic! She valued customer's money and overall experience not just by being friendly and making sure everything is well explained with a smile but also sharing suggestions about the storage size that will fit our needs. She didn't make us feel rushed and never made us feel like we're talking to a stranger. Thank you Savannah! Take pride on what you do! You're an asset! A precious gem! :)
Thank you Savannah for your help...
I had a fantastic experience with Savannah, the manager, I getting a space this morning. The reservation process online was easy, and while they were a little overboard with contacting me to get me to come in early when I reserved the space a week before I could come in, it wasn’t too bad. The price was very reasonable given the demand for storage right now, as well. :)
Service is supurb
Great, Storage we did move in a few months and the manager calls us to make sure everything is going well. The units are secure and safe. The manager name is Savannah. She is great give the a call . It’s a great storage place
Savannah was helpful in locating an easily accessible storage unit. The facility is clean and well maintained. Would recommend.
The girl was awesome
Savannah was very helpful in showing me the place, also helped me understand some questions I had
Came to look at a unit on craiglist. I love the customer service experience and how clean the property is. Thank you Julia! Will come back if i ever need a unit.
Came in this morning to compare prices with other storage places. Julia helped me and showed me around the facility and I loved how clean it was. Great customer service. Will use for future storage needs.
This is the best storage place we have ever had dealings with,they are very professional,great storage facility.
Savannah is AWESOME! She helped us find the perfect size unit we needed. It’s very nice and quiet there so I know our things will be safe.
amanda and sara did excellent today and went above and beyond
We had an awesome experience at both Public Storage locations first location didn’t have the unit size we needed but she sent us to the Metroplex location. Savannah was just amazing we expected bad customer service due to us trying to get a storage unit on a Sunday, 10 minutes before closing but she was very friendly we explained what we needed and she was quick showed us a few units while smiling and carrying a conversation with us. These days it is very hard to get good customer service but Savannah deserves her 5 stars she was just awesome!!!!!
Savannah was thorough and quick which I needed on moving day. I moved from a smaller unit to a larger one. She made it happen so I had no concerns. Thanks!
Had a few questions about my unit that we're answered to perfection. Most helpful storage organization I've dealt with. Public storage always has my business. 100% recommend.
Staff was Gr8 Facilities were Gr8 Julia helped me out, didn't get anything though Next time I move I'm storing some stuff here. gr8 m8 r8 8/8
Savannah was helpful and timely! Thx! You rock. Didnt know what i was going to do then boom PS came through.
Savanah and Sarah were extremely helpful for me today. I appreciate the prompt attention and the quality service I receive when I'm here...Thanks for all you do! Keep up the GREAT work!
Savanna was great. Property was very clean. 5 star customer service.
Monica's a wonderful and genuine person
Monica was very helpful today!
Monica was the absolute best! She was so very helpful.
Great Facility, nice location, friendly service A+++++++
Do you have a car size storage? I have a Lincoln Town Car
Quick, safe, and simple.
I had a great experience at this location today , Savannah is awesome .After showing me the space she helped me protect my items with some of the merchandise they offer at the store.My sofa,mattresses and other stuff will last until I move into my new place.Thanks Savannah for the good customer service.
Savannah and Sara are always great! I love the auctions!
Savnnah was great and very helpful and honest. She helped me finding the right fit for our stuff. Will recommend for anyone, enjoyed the awesome staff.
Savannah is a great customer service person. She is a joy to work with. She's very respectful and is willing to help the customers.
My wife and I came in the other day to get some prices on a couple size units just in case we need one when we move to Nashville. The property manager Savannah was very helpful and nice. We just wanted the prices and she was nice enough to show us around the facility and show us a few units. We have stored with other companies but this was by far the cleanest one we have seen. The units was nice and clean and easy access. We will definitely be back!
The storage unit was clean and property conveniently located but it was because of the manager that I chose this storage facility. I made the reservation online and within the half hour received a phone call from Savannah to finish the reservation. She also offered suggestions so I would get the best deal for the unit I rented. Thank you , Savannah!
Savannah was quick, professional and made my move in to a storage unit easy and a breeze. I highly recommend this location to anyone!
Gave me a deal like no other when i needed it most ,just make sure you get a good lock mysterious unlockings happen there
I was in here looking for a storage unit that would fit a long boat trailer for the summer. I was greeted by the property manager Savannah. She was extremely nice and knowledgeable. She answered all my questions, showed me around the property and the space. Sadly it wasn't big enough but she went above and beyond to find us another unit at other locations. I will definitely recommend this location to all my friends and family.
The district manager Sarah was really helpful and consistent. She was very nice to me, and she rocks!
Savannah was very helpful and pleasant. She had the answers to all my questions and explained things completely. Very nice experience. Will recommend.
Brandie ,I thought was nice to work with, she explained things well and was funny. ..nice personalit !
I thought I was going to need to rent a storage space for a few months and was referred to Public Storage by a friend. Luckily I've figured something else out and as it turns out I don't need to rent a unit but Savannah was super nice and helpful on the phone so I decided to write a review anyway. I will definitely be calling this place for any of my future storage needs!
The lady in charge was very nice, professional and helpful. I shopped around before choosing this place. Other places treated me like I was a criminal trying to store drugs or something. Lol. I just have some furniture and boxes that don't fit my new place.
Bad service Just got my unit with then last two weeks Now I am back I see double lock And they provided me wrong access code at first I was stuck at the door at the time But now this office never open Been calling them so many times It's not recommended
DO NOT USE THIS PUBLIC STORAGE. I only gave this 1 star because it won't let you post with ZERO. DO NOT TRUST CASEY SHE LIES LIES LIES. If you do decide to store here DO NOT buy their insurance, you are NOT obliged contractually to buy from them if your insurance covers you. You DO NOT have to buy their lock. BEWARE of due dates they do NOT prorate or refund if you vacate mid-month. I will NEVER USE public storage ever again!
Duane was very helpful he got me the right size unit i need i recommend this place to everybody for store space thanks DUANE
Casey was very helpful and nice she have very good Customer Service keep up the good work job well done storage on Metroplex Drive
I came into your Metroplex location today & met Jenniffer looking for information in reference to renting a storage unit. Jenniffer was very grateful & knew exactly what we needed. The deal she offered was amazing & affordable. Unfortunately i was looking to rent a storage unit in my sister's name & she explained to me that my sister needed to be present & also let me know that I could get one in my name. I Would Definitely Return To This Location If Only I Could See That Smile!!!
Very positive experience! The property was clean, and secure. The entire staff was friendly and responsive!
I came in to see how to go about getting a storage unit. Lily was very friendly and knowledgeable. Will definitely be back when I'm ready to move!
Very polite,and courteous
I really enjoyed my experience at this Public Storage. Misty was very helpful and explained everything very effectively. I will recommend this storage facility to my friends. Thank you for a very pleasant experience.
Great experience Misty was awesome. Great customer service and very polite. Best experience renting a storage.
I was upset walking into this storage ,due to a bad experience at this restaurant. Then I seen MISTY JONES! She had such an happy and cheerful personality. She helped me as much as she could ,to make sure I was satisfied. I walked out with a smile on my face ,she made my day. I felt much better. She really knows her job well and loves what she does. I loved my experience. I highly recommend this location to everyone. Excellent customer service.
Misty Jones had amazing customer service. Was very helpful and showed great customer service. I would highly recommend getting a unit at this location if you need one.
Great service. Always accessible. Thanks Misty.
This location is the place to be no crazy hills, well lit at nightand clean not to mention they offer lots of merchandise to keep your items safe!!
Sean is fast and efficient. He helped me get the right size for my stuff and gave me great instructions on how to pack my stuff so I don't waste space. Plus he is cute
llegamos aki en esta storage y Gloria es una Buena persona. Pone sus cosas aki!!!
Sean is the best thing to happen next to sliced bread. He is very knowledgeable and extreamly helpful.
Awesome service from Gloria! She's awesome!
Amanda was great an efficient ! She helped me to solve my issues in a timely manner. She is so great. I would hope everyone gets Amanda when they rent ! Great job PS
Gloria was awesome she helped out a lot with what i needed
She was great
Shunna was Great. She was helpful and knowledge . Thanks you Public Storage for Shunna
It was great. Great customer service. I definitely will refer this public storage to all friends and family that need storage services. Thanks you Mariah.
Mariah helped me figure out what size i needed to get.
Mariah was very helpful and deserves to be recognized for her outstanding customer service!!!!
Ashlee was awesome! Her customer service was super d and she also made it comfortable for my children! Way to go!!!
I love this storage place. Lucy was AWESOME and the prices are affordable! Thanks so much.
Mariah was a great help. She went out of her way to make sure we got what we asked for . She was sweet and kept a smile on her face. I would recommend this place to anyone looking for storage.
Staff on site was nice and courteous. A bit expensive and they always push their insurance.
Mariah took excellent care of us when our move did not go according to plan. She set us up quickly with a unit and answered all of my questions. She was professional and friendly. The location was easy to find and semi-easy to navigate through with a 26' Penske truck.
One word to describe my experience AMAZING. I rented with Brittany yesterday and she provided me with the best customer service I have experienced in a long time. With me being new to the state she provided me with a great outlook on the area and made me comfortable with my decision to use Public Storage! I would recommend this location if you are looking for storage! Thanks you Brittany!
Victor did a great job helping me with my move. Professional, courteous and on-time. Thank you.
My husband Darrell and I went from a smaller storage to a bigger one. Victor was very helpful making this transition go smooth for us. He is very professional and gives exceptional customer service.
Nadia did a very great job great customer service she rocks