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Public Storage Self-Storage Units at 2363 Ashley River Road, Charleston, SC
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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3'x4'Online only price$ 29/mo
Small 3'x4'- ground floor
- inside unit, rollup door
$ 29 /mo $ 36Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 48/mo
Small 5'x5'- ground floor
- outside unit, rollup door
- drive up access
$ 48 /mo $ 60Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 58/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 58 /mo $ 73Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 62/moSmall 5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 62 /mo $ 77Best Price Label+ one-time $29 admin feeHurry! -
5'x10'Online only price$ 67/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 67 /mo $ 84Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 68/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 68 /mo $ 85Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 74/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 74 /mo $ 92Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 94/mo
Small 5'x10'- ground floor
- climate controlled
- outside unit, swing door
- drive up access
$ 94 /mo $ 118Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 122/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 122 /mo $ 153Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 150/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 150 /mo $ 188Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 154/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 154 /mo $ 192Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 169/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit
- near door or elevator
$ 169 /mo $ 211Best Price Label+ one-time $29 admin fee
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10'x14'Online only price$ 171/mo
Large 10'x14'- elevator access
- climate controlled
- inside unit, rollup door
$ 171 /mo $ 214Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 172/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 172 /mo $ 215Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 174/mo
Medium 10'x10'- ground floor
- climate controlled
- outside unit, swing door
- drive up access
$ 174 /mo $ 217Best Price Label+ one-time $29 admin fee
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10'x12.5'Online only price$ 178/mo
Medium 10'x12.5'- elevator access
- climate controlled
- inside unit, rollup door
$ 178 /mo $ 222Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 179/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 179 /mo $ 224Best Price Label+ one-time $29 admin fee
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10'x12.5'Online only price$ 181/mo
Medium 10'x12.5'- ground floor
- climate controlled
- inside unit, rollup door
$ 181 /mo $ 226Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 183/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 183 /mo $ 229Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 220/mo
Large 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 220 /mo $ 275Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 225/mo
Large 10'x20'- outside unit, rollup door
- drive up access
- vehicle parking
$ 225 /mo $ 281Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 227/mo
Parking 10'x30'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 227 /mo $ 284Best Price Label+ one-time $29 admin fee
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12'x25'Online only price$ 227/mo
Parking 12'x25'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 227 /mo $ 284Best Price Label+ one-time $29 admin fee
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12'x25'Online only price$ 227/mo
Parking 12'x25'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 227 /mo $ 284Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 228/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 228 /mo $ 285Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 234/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 234 /mo $ 293Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 282/mo
Large 10'x25'- outside unit, rollup door
- enclosed
- drive up access
- boat or vehicle
$ 282 /mo $ 353Best Price Label+ one-time $29 admin fee
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10'x35'Online only price$ 303/mo
Parking 10'x35'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 303 /mo $ 379Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 305/mo
Large 10'x20'- ground floor
- climate controlled
- outside unit, swing door
- drive up access
$ 305 /mo $ 381Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 322/mo
Large 10'x25'- outside unit, rollup door
- drive up access
- rv, boat, or vehicle
$ 322 /mo $ 402Best Price Label+ one-time $29 admin fee
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12'x35'Online only price$ 323/mo
Parking 12'x35'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 323 /mo $ 404Best Price Label+ one-time $29 admin fee
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12'x30'Online only price$ 339/mo
Parking 12'x30'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 339 /mo $ 424Best Price Label+ one-time $29 admin fee
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12'x45'Online only price$ 346/mo
Parking 12'x45'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 346 /mo $ 433Best Price Label+ one-time $29 admin fee
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12'x40'Online only price$ 369/mo
Parking 12'x40'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 369 /mo $ 461Best Price Label+ one-time $29 admin fee
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12'x50'Online only price$ 385/mo
Parking 12'x50'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 385 /mo $ 481Best Price Label+ one-time $29 admin fee
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15'x30'Online only price$ 499/mo
Large 15'x30'- outside unit, rollup door
- enclosed
- drive up access
- boat or vehicle
$ 499 /mo $ 624Best Price Label+ one-time $29 admin fee
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20'x25'Online only price$ 792/mo
Large 20'x25'- ground floor
- outside unit, rollup door
- drive up access
$ 792 /mo $ 990Best Price Label+ one-time $29 admin fee
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30'x20'Online only price$ 974/mo
Large 30'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 974 /mo $ 1217Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Charleston
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West Ashley Storage Units Near I-526
If you're on the hunt for self storage space in the northwest Charleston area, this West Ashley Public Storage is the perfect place to go.
At this facility, you'll find a variety of cheap storage units, including outdoor storage units, indoor storage units and climate controlled storage units in a wide range of sizes.
Located on Ashley River Road just minutes from Interstate 526 – roughly seven mils in either direction from Charleston International Airport or historic downtown Charleston – we are easy to get to from just about anywhere in town.
For families near West Ashley High School, we understand that creating a little extra space around the house can go a long way. That's why a 5x10 storage unit is the perfect pick to help declutter the home by packing away boxes of old clothes, crates of kids' toys or bulky sports equipment that has been piling up in the garage over the years.
Ashley Harbor residents will love the space inside a 10x20 storage unit, which is perfect when you need somewhere to store an old bedroom furniture set or a dining room table and chairs when the time comes to upgrade certain home furnishings.
We offer covered parking spaces for vehicle storage, as well as rental spaces for RV storage and boat storage too. We also feature the convenience of a manager who lives on site, as well as a rental office that is open 7 days a week.
Life in Charleston offers so many wonderful things – from lush natural surroundings to a thriving business environment and a diverse blend of residents who call this area home – but sometimes, we know that extra space isn't always easy to come by in the bustling Charleston area. That's why Public Storage provides cheap storage units year after year to help everyone find the space they need in Charleston.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 533)
Awful. They will raise your rates every few months.
Love Public Storage! Great place to keep and store your belongings.
Omg let me tell about Ms.Angel who is a real life angel she helped today and was so kind and seeet will definitely use this location more often.
The storage unit prices are very affordable for the size! Well worth every penny!
Very nice staff and good price
Really appreciate the staff
The staff is very rude, they don't give nice or friendly service
I do not recommend the storage facility because in one years time my rent that started at $188 was increased six months later to $248 and is now being increased to $322. They tell me that it’s based off of the current storage prices in the area, which is false Information after I called other companies to verify the price on a 10 x 20 unit which is what I rent from them. Online you can get my sized unit from the exact location I’m at starting at $252. When you call to complain about these outrageous increases which the current increase is an additional $74 more than it was last month, they offered to lower it down to $285 which is a $37 increase from the prior price for a three month period and then it will automatically increase to the $322. I am never late, I pay on time and there is no electricity in the unit so I find it hard to believe that they need to charge an additional $74 when they’re offering no additional services to me for renting the space. What it does look like is an attempt to create a situation where people cannot afford to pay the bill, causing them to go delinquent and then they are able to seize the property Inside of the storage unit to be sold at auction. Bad business practices to loyal customers in my opinion. I have recommended Public Storage and this particular location to friends of mine, but will be letting people know to never use this company because of the way they treat their customers. I did an online search and they’re offering my size unit for $252 as of today April 30, 2025 yet they are upping my rent to $322 a month. See picture of online current price.
Great place too store your items and knowledgable people like Angel and Tammy. Was asked about how my unit was working out and the customer service is awesome from Angel and Christine. Highly recommend this place too store
The Public Storage team at this location is fantastic. Angel has helped me numerous times through helping me add or move units to keep them close together. The whole team here is always willing to help and are a pleasure to work with. Highly recommend this location!
Great service from angel and christine and highly recommend you see them.
Would strongly suggest looking somewhere else for storage. My unit price went up from 120>172 without notice. When I called them to ask the answer was prices can adjust month to month. I found one less than a half mile away for half the price same size unit. They clearly don't respect their clients and bait and switch knowing what a pain it is to have to move all your stuff. It's a storage unit so beside safety their isn't much they can offer different from other locations. Feel bad as live around the corner and want to support them but don't be fooled by hiw nice they are on the first day.
Easy to set up and pay for my daughter’s storage unit and the price was perfect! The unit was just the right size with easy access!
Angel & Christine are LIFESAVERS ..... I came in not knowing what route I should take in regards to unit size and preservation and they made this a breeze. Even in the midst of phone calls and disputes they kept their cool and came right back to me. Thank You Ladies for making me an Official PS Member !!!
The staff and managers are great. I’m sorry if this review hurts them, but don’t rent from any public storage.
My rent doubled, despite spaces similar to mine being rented for much cheaper, and despite my paying my bill in a timely manner every month.
Public Storage holds your valuables ransom. They know you need to store your things, so they know they can squeeze you for more and you won’t do anything about it.
My starting rent was $179, (because I signed up IN PERSON instead of online where it was advertised as roughly $100, please explain that to me) and every 6-8 months, the system would up my rent by $40-$50 bucks. The final straw was when my rent was upped again to about $350. I packed my sh!t and moved out.
The staff, again, very nice and understanding, I’m sure they’re abused regularly because of the company’s policies and not being able to give much relief, but they were very kind and even did all they could to keep my rent lower. Unfortunately, corporate greed won out in the end.
Great facility and great service. My dad and I both have kept our things here for the past year and are very happy with the business. Angel is a great manager and has helped us out a lot throughout the year
Angel is great to deal with as she is very helpful and knowledgeable. Will continue to rent space here.
Location 2363 Tammy and angel are absolutely amazing m...professional, extremely helpful, patient, and all around positive attitudes....I won't go anywhere else ...thank you ladies...yall are a blessing
Linda and Angel were excellent to deal with.
I hope these ladies both get some sort of bonuses. The facility is clean and professional. They take a lot of pride in keeping up with everything…………,11/27/24…… I have been here for a while now and have gotten to know the ladies that work here well. It’s unfortunate that the rates continually go up but the staff that’s actually on the grounds cares very much. Tammy has been exceptionally helpful! Between Tammy and Angel, is the only reason I stay instead of looking for better priced options. The customer service between these 2 ladies is top notch.
Outstanding service. The grounds are spotless The Staff are very pleasant and helpful, where else are You going to be given a cold bottle of water. Angle and Tammy are the Best
Thank You A+
Tom Thumb Maintenance and Design
Tammy was wonderfully compassionate during a last minute circumstance that required the rental of a small storage unit.
Customer has been here a long time and highly recommend publicstorage angel and Linda are great people and I highly recommend this storage and speak too them for help. Been here for a while and love these lady's. Great place too store
Tammy was quick, polite and successful in handling
an issue for me.
Quick and easy to work with
Tammy at this location was extremely helpful and friendly! We needed another unit at move in and she promptly got us one directly across the hallway from our existing unit. We were having problems with our app opening the gate and Tammy was right there to help. We are very happy with our experience at the Ashley River Rd. Public Storage.
Tammy was amazing in assisting me in securing a storage unit for my valuables!
Tammy was absolutely amazing with helping me! I am down on my luck right now, and she helped answer all of my questions and assistance!
This place is ridiculous. No human is ever there. The voicemail system is an antique. Two years ago we began storage @ $48.00/month. Now they jumped to $85.00, in 2 years for NOTHING; no climate control which we knew and accepted. But we rented their lock for a $50.00 deposit and now they claim we bought the lock, so no refund. Find another place folks!
Tammy was wonderful! She got me into a unit that was exactly what I needed. She’s super friendly and helpful! Highly recommend this location of Public Storage
It's nice to find a place where the people treat you with kindness and respect. Tammy, is my favorite. Always smiling, and made me feel like family.
Had awesome customer service from Tammy. Highly recommend using this storage unit when you need one.
The Ladies were so helpful and saved me some money! Can't remember their names but they worked Saturday, the 14th of September.
Tammy and Angel great service !!
If you re renting a unit on the Ashley River Rd site, Tammy is THE BEST! I first met her on one of the hottest days of summer and she gave my 2 children, fiancée and I bottles of cold water while he unpacked our things. She is just wonderful and kind-hearted. We need more people like her in the world. 10/10
From the first day that I came to look at renting a storage unit at this location, Tammy has been fantastic. Anytime I see her she is always friendly and helpful. It makes you feel good about life when there are people as kind as she. She’s a true asset to this company!
The gate will lock you in if you are 1 minute past closing time; it's very inconvenient. There should have been someone there to regulate outgoing renters.
Roach infestation. My stuff was stored less than a month and it was infested with roaches.
Tammy and the rest of the crew here are seriously amazing! Everyone has been super helpful and easy to work with. The facility is always clean and secure. They’re continuously out checking the grounds and even checking on the renters. I trust this facility with storing items for my business and I will continue to do so!
*UPDATE - I was out of town during a recent storm and I somehow messed up my account. I came in and Tammy was just as awesome as always. In no time she had everything fixed and reset for me!
Tammy came to my aid. In a business environment she managed to make me feel valued. My computer literacy is next to nothing,she provided a lovely pen and told me to get writing she will take care of the rest. Such a non assuming woman.
So far: unparalleled help!! So cooperative. Making moving a lot less stressful. Manager very professional and helpful!
Tammy was very professional while showing me the different options when it comes to the different sizes of the storage rooms. It was refreshing to know that Great Customer Service still exists. The facility was clean on the outside of the property as well as the climate control building. Glad I chose this location for my rental needs. 🙂
Wonderful staff Angel Gives you amazing energy always . environment always clean and always welcoming. If you need somewhere to digest a major move and not go through a timely hassle. This is the place for you for sure. One thing that stood out to me is how clean it is an safety Of my belongings.
Ms Tammy was a very great help and we need more like her. I would recommend her to anyone.
Tammy is a rock star. Super sweet and extremely helpful. She refueled us with water and even brought my movers dog some water!
5 Stars!
Tammy is great, super friendly and helpful! Top notch service
Tammy is incredibly helpful and kind! She made my experience effortless. Thank you for your amazing service! This is how customer service should be!
Tammy was a joy to work with. She made the process effortless and stress-free. Thank you for the excellent service!
Tammy was fantastic in helping me find my storage spot and showing me what I needed to do. I am from out of town, and it was very, very much appreciated!
Suzanne Curry
Miss Tammy is the best at this location we need more people to be just like her
I rent a parking spot for a boat. A safe, easy access storage site, plenty of room to maneuver my boat in and out, and owners/staff are so very friendly and helpful, just can’t say enough good things about Angel. I highly recommend this for storage.
My girlfriend and I have had a unit here for over a year and wanted to give a fair warning of our experiences at the public storage off of Hwy 61.
we are currently paying $90 more than our original price we signed up for a year ago. Rates go up about $20-$40 every 2-3months.
I was reading reviews and wish I had made one sooner because I saw a similar issue happen around the same time frame, around November of 2023 our unit price was taken from our bills account twice. An overcharge. On a bank statement it clearly stated the account was billed twice. The girls in the office informed us there was nothing they could do and to contact corporate. This issue was NEVER resolved and we were just left paying double for our unit right before Christmas!
…. Overall it’s been an extremely poor experience with constant rate increases, and account overcharges.
Great place and good people
Tammy was quite helpful. Showed me the unit went over the steps with the app to get in and out excellent five stars tammy was amazing
I appreciate everything that you've done for me. Tammy is great at what she does!!! 😁
Tammy was so helpful and very knowledgeable highly recommend going to her you need a unit!!!
Tammy is a class act. Kind, professional, thoughtful, and above and beyond for customers. I had to move unexpectedly and felt overwhelmed by the process. My first step was finding storage. Time exploring options with Tammy helped me breathe a sigh of relief and feeling encouraged. That is exceptional customer service and quality care. Thanks, Tammy, for being full of positivity and being uniquely you.
Very Clean facility. Staff is always helpful and available
Tammy made the whole rental service go by so flawlessly and smoothly. If I could give her 6 stars, I would definitely do so! Thank you!
Called and worked with Tammy for a boat parking spot. What a wonderful experience. Who found this person ! I want to hire her, she went way above and beyond in helping me and worked very hard to get me the best pricing. Even offered to stay late to help me. Who does that ? .... Tammy does !
Tammy was very awesome‼️ she made the process so easy and quickly Go by and ask for her please she won’t disappoint you …
Ms. Tammy and Angel are the best people I have come across in a very long time. They are very professional and have the greatest personality. That is a must when dealing with the public! They have your best interest when it comes to your belongings. The units are very clean! Highly recommend this place for all your storage needs!
Tammy was absolutely wonderful today! Her customer service skills are over the top. She deserves a higher rating than five stars. By the way, she would make an excellent manager and trainer.
Good place
Angela is a Peach! Professional, knowledgeable, proficient and helpful friendly as well as staff.
Tammy is absolutely amazing! She is the reason for the season, and she treats everyone with dignity and respect. Your company has found a diamond in the rough, because she is the salt of the earth!!! Special thanks to Angel as well. God bless 🙏
Went there and Tammy was super helpful! She has awesome customer service and goes the extra mile.
I looking for the stroage . I worked with Tammy Lee and everything went perfectly. She friendly staff, Tammy provided excellent customer service. I will recommend with my friends about this location too.
Tammy was so sweet and super helpful! It was a very easy process to get a unit. Thanks Tammy!
My experience was very excellent I would really recommend them so far everything is gud thank you
Tammy went way above and beyond and it was a pleasure meeting her thank you Miss Tammy she is the greatest y’all need to give her a raise
I didn't go here like it says two weeks ago but if ever I need a storage place this is it.I used their services two months ago and was satisfied
Ms. Angel is AWESOME and very professional. However, they started charging me 164.00 and said insurance was mandatory (not true). Now I have to pay $208.00 a month for a 10x10 plus taxes and fees. I'm moving to another storage company that's cheaper.
I am very late in posting this review. I have been keeping my boat here for a little over a year now. Tammy has been amazing and I trust that my property is well looked after. She almost always comes out to chat with me when I’m there picking it up or dropping it off. And she has reached out to me in the past when she thought something was amiss (It wasn’t thank goodness). It’s extremely comforting knowing my belongings are safe and that I can always count on superb customer service. I highly recommend this facility.
Trying to find movers now to get out of my unit. I would comment more on the friendliness of the staff were I not being charged twice the advertised rate as punishment for storing my stuff more than, what was it, 3 months? I understand all these places are all rackets to bleed people of money in a similar manner but I found one that would at least agree not to raise the price for a year. Or I could pull all my stuff out and get another unit at the “first month for a dollar then $95.” Or you could have some integrity in your business model. This is why you chase us down wanting those reviews immediately isn’t it? So we will share how wonderful you are before you double the rent and bleed us.
Had some issues using the website, but Tammy helped solve all of our issues! Thank you!!! A++
Tammy was very helpful and fast
I moved to S. Carolina from Maine this week and needed to find a storage unit for my belongings. I worked with the staff here at Public Storage and things could not have been smoother.
I got the right unit for the right price in a great location. the service was 5 star no doubt. I worked with Tammy Lee and everything went perfectly. Very friendly staff, Tammy provided excellent customer service and was very friendly to my dog which I can't thank you enough for making him feel welcomed.
Would highly recommend renting here.
Tammy lee!!! An angel among us!! Never have I gone to a public storage and expected great customer service. But Tammy blew us away - she was kind, caring, knowledgeable, and extremely helpful. If I could give her 10 stars I would. I’m so grateful we met her today and public storage should feel lucky to have such an exceptional and efficient employee. Thank you Tammy for all of your help and your warm words today!! Also, the unit was clean and easily accessible. It feels very safe and secure. Tammy also made sure to show us around and teach us how to use the lock system! Thanks again Tammy
Tammy was a great help to me today.thank you very much Tammy.
Angel was very pleasant to work with.
Clean and safe
Love the service ,very friendly ,took good care of my needs.If I ever need another storage place this is the one and will tell others if they need one
Angel was great and a delight as she helped us navigate our way through the process. Fluid and by the book with exceptional service. Couldn’t ask for a better experience!
If I could give Tammy a 10 star review I would.she is amazing.
Tammy was so amazing,she showed me 2 units to make sure the size would work.tjank you Tammy so much.
Tammy was incredibly helpful and friendly. The grounds are very clean.
Angel was awesome and helpful
Tammy was very helpful and prompt in sorting out an issue I had. Great service with a smile! Wish loyal, longtime customers were given more reasonable rates. That is a corporate issue, though, and does not reflect on the friendly, local staff.
Tammy was an extremely nice to us we had just moved almost 300 miles and had to move all of our stuff from a 6x12 trailer into a storage in 97° heat and Tammy kept checking on making sure we were okay. She also gave us ice cold water to keep us hydrated and even gave us a RYOBI cordless fan to keep us cooled down. Tammy is so nice she gives amazing hospitality and if I ever have to store anything it will definitely be with the public storage.
Tammy is amazing at this facility. We were moving long distance from Georgia to Charleston and had to store everything we own in a public storage unit until able to tackle down a place of residence. The day we were to arrive at public storage our house closing got thrown off a day and Tammy called us 400 miles away to see if we were okay. Not to see when we would be there but an honest inquiry about how the trip was going to get here and if she can be available upon arriving. She was there and even called while we were in route to be sure we could get there in time. The hours of operation vs traffic we’re not on our side but Tammy went above and behind to accommodate us.
Once moving into the unit that day it was over 105 degrees and she came by with a portable fan. Good lord you cannot ask for better !
We still go in and out of the unit while moving and every single time there has been a human on the site ; either Tammy or Angel has been there for us while also getting a key stuck in the unit. I am very busy person and never take the time to write a review but after seeing these gals cruise around the golf cart on property during a hurricane to check on units and people there , it goes without saying this five star review is worth writing. Thank you ladies.
Closes way to early. Pricey
Tammy and Leanne are so awesome
Very nice and helpful Tammy and leaann
I never leave reviews, but after the mini scare I had I definitely needed to. I received a email that had me believing my items in storage was compromised. Ms.Tammy had me come in and showed me personally my items. She gave tons of reassurance that they were in fact safe and Ok. I wanted to give her recognition, and thanks for all her help. See Tammy at the Ashley River Rd location for all your storage needs.
Tammy was an amazing help. Super friendly and very knowledgeable.
Tammy and Leanne was great!
Tammy was awesome and helped me rent my three units! Highly recommended!
Angel and Tammy were extremely helpful. Excellent service. Really appreciate them helping me set up my new storage unit.
We had things stored there for
several years. The only problem we ever had was the elevator being out of service for a few weeks last year. The only reason we left is because prices of everything are escalating and our fixed-income does not.
Tammy was amazing. She was super helpful. I was super lost and she took the time to help! ❤️
The ultimate great employees. Angle was tops and employee of the month. We had wonderful service!!!! These are your examples of people that care for people!
Tammy was awesome and incredibly professional. I visited 4 other storage locations and I chose this one entirely because of the warm welcome and professional presence of Tammy.
Tammy is excellent she has always helped my mom and I with storage, and helping hand very friendly, never mean always there. Thank you for being you so much I appreciate everything 🤍💞.
I have never had a more personable experience with a company. Angel, Tammy and Linda go above and beyond to meet your needs and they are also the sweetest, kindest and most genuine people you will ever meet! I was going through a terrible time in my life and they showed up to help me through getting my stuff safe and put away. They treat you like you are their family. And their facility is clean and well managed. I can lay down at night knowing they have my back and all of my things protected.
Tammy was so nice and helpful. She even help me out when I had an issue with my car. I would recommend everyone for this location because of Tammy.
Tammy and brandy are incredibly helpful.
Tammy checked us in for our RV spot. She was very helpful and friendly and answered all our questions.
Tammy was extremely kind, and very helpful.
Thank you Tammy for a wonderful job. We really appreciate you.
When it comes to your prize personal belongings and storage facilities confidence and trust are 2 major factors in making a decision whether to leave your possessions in the hands. of a storage facility Angel the property manager. Not only gave us all the confidence and trust that our belongings would be safe. She was great and easy to communicate with any time we called and needed any questions answered. You cannot put a price on peace of mind. Thank you to Angel
Angel was SUPER helpful. I couldn’t have asked for better service. She even helped me decide against the larger unit.
Tammy was Amazing she was,she was helpful and professional. She needs a Rise. She does another helping keep the parking g lot clean ,as well as the storage building. Also providing excellent customer service,when renting g a unit.
Excellent! We’ve been much happier with Public Storage than previous storage facilities we’ve used. The manager is excellent! She explained things well and is very kind, helpful, and personable. Facility is clean, well maintained, and seems secure. We have a climate controlled unit and the temperature in the building is always within an acceptable range.
Angel and Tammy were so helpful today! I needed to transfer to a new unit and they made the whole process so quick and easy!! If you’re in need of a storage unit in West Ashley look no further!!
Angel and Linda were very professional and personable. I enjoyed their conversation. They are very knowledgeable and got me through the renting process quickly. I will be referring this location to my business partners.
Very nice professional employees Ms Tammy👍
She was professional and courteous
Tammy was wonderful. After a 9 hour trip I needed to upgrade my unit to move my daughter out of her college dorm. Tammy was courteous, fast, polite and efficient. LeAnne was there from another store helping her and they were both wonderful after some brief frustrations I had with corporate customer service. Very happy with their level of service!
Tammy at Personal Storage was so helpful when my husband and I were looking for a last minute parking space. She went above and beyond to make sure we had an easy experience. Great employee!
Easy to contact and very helpful staff. Location is very clean and Hassel free.
Ms. Tammy is always so helpful and very kind with a smile on her face every time that I come out to my storage. Five stars all day
Tammy was so Great.
Omg Tammy is so helpful and kind,she greeted me with a smile and that was refreshing.she gave me accurate information on what I was looking for.i will recommend this location to everyone I talk too.thank you so much Tammy for being so kind.
What a great experience! Tammy was so helpful and knowledgeable able to answer all my questions. She showed me around and explained the different size units! I hope they pay her extra so difficult to find good help!! Definitely recommended
5 stars for Tammy! She got me in and out and set me up with a storage unit on short notice, went above and beyond to help me out when I was in need. Will definitely recommend this location to others!
Tammy was so nice when I went in today! She helped me getting into my unit and just held a conversation with me. Love the southern hospitality
Very helpful great experience fixed a problem in no time at all
I’ve been using this place for a while and Tammy has been the best. She was very patient and very happy to help me out always. You won’t regret choosing this place.
After 3 months of not paying my bill because of being in the hospital they auctioned off $3,000 worth of my recording equipment as well as the title to my truck. All for apparently $75 and they still billed me. If you don't pay them in a timely manner they will take everything from you and ask for more
Awesome service by Angel and Leanne
Will be recommending them
Ms Tammy did a great job
Great service, easy sign up, and clean units
This is a great reasonably priced option that’s very secure (code needed for gate, door, and elevator). Location is a nightmare in terms of traffic but if you don’t need to go there regularly it’s a great spot to store. I’m paying less than half of what I’m paying downtown for the same size space. Office staff is very friendly and helpful. They keep the place neat at clean.
I have been looking for a place to store our camping trailer so that we can free up room in the driveway for the vehicles we drive. When I made inquiries by phone or e-mail at local storage facilities other than Public Storage all I received was the runaround and excuses. Not so with Public Storage. I was greeted with respect and treated like my business was really appreciated when I showed up today. I got the grand tour of their faculties, picked a spot for our camper, completed the contractual paperwork, paid for 6 months of storage and was on my way back home in under an hour, extremely satisfied with the service received. I enjoyed the experience and highly recommend Public Storage to anyone who is looking for storage solutions. You won’t be disappointed. Their storage areas are secure. Their employees are very helpful, friendly and super nice. And, from what I observed, they treat their customers almost like family. That means a lot to me. Thank you Public Storage.
I was coming to this branch about 1yr it's convenient to make my payment at this location Ms Angel is the BEST!!she's kind hearted and I love her spirit 🥰
When you are dealing with obstacles in your life and things get tough, it gets hard to catch up with what seems like anything and everything. I will keep this short and sweet. Angel is an amazing person. She is firm but ffair and a God sent to anyone who crosses her path. She is helpful, compassionate, professional and an all around great employee at Public Storage in West Ashley. Thank you Angel for all that you do. Your awesome. 💕🤩
Angel was great!!!! She made my appt very quick, very friendly, very helpful! Just great all around!!!
A great place. I have been with them for quite a a spell and have had a great experince with them. Angel has been a great help with keeping me on track and smiling. I truly look forward to seeing her happy smiling face.
I had a wonderful experience at Public Storage thanks to Tammy! She was very helpful and made sure I was able to get a unit and that my stuff was safe and secure! Can’t say how much I appreciate her customer service and I will be recommending public storage to all my friends.
Great place! Well run by Angel, always pleasant w/ a smile. Shes always ready to help anyway she can.
Moved in April 2022. Had to go back and forth with corporate and whomever I was directed to 3x end of May trying to switch units. The woman I spoke to at the facility insisted I'd have to pay admin fee again, she was incorrect. I ended up saying screw it and kept unit. Checked it a month in it was infested with ants. Angel was helpful and sprayed some pesticides in my unit. Had to go out of town that day for months. 👍They raised it from $94 to $120 two months ago❤️. Woot Woot! Going rate for same unit inside (mine is outside) is $54. They did lower my rate after review to $108 , thank you. I understand market price etc but you would think they'd want to keep customers.
Great service, Angel is very nice and great manager of propety
Great customer service
Highly recommend this location
I just left here… Please please… Do not come here if you have to deal with Angel. If you see her run… she is awful… I waited almost an hour standing there for someone to speak to. Called and no answer. Tried to tell angel the issue she cut me off loudly while another customer was in the office and wouldn’t let me speak. This lady was extremely nasty, disgustingly disrespectful. I asked for a manager she stated her manager Chelsey doesn’t have time for this she doesn’t even live in South Carolina she lives in Georgia and she is not calling her boss for me. She will call sometime next week, she don’t know… I was calm and kept asking her why is she so angry, loud, and rude I am not looking for confrontation.. just a solution.. She said .. well.. all because I needed to find my unit and the app wasn’t working/ stood in line for almost an hour/ called and no answer… this lady needs help badly…. I asked for a refund… this lady shouldn’t be anywhere near a customer service job.
I've been with public storage for six months now. No problems what so ever, real secured inside and outside. The property manager Ms. Angel just blessed me for rest of the year.
Ms. Angel is best property manager as well as the staff. I will recommend anyone to PS on 61!!!!!👌👌👌👍👍👍
After interacting with one of the rudest customer service reps ever in their office I left. Called a few friends and was referred over to Extra Space storage where Darren greeted me and showed me my options in person and actually ended up beating the PS price. Didn't get her name but the PS woman that rudely informed me she was on a conference call and directed me to a child's drawn pic on the wall to refer to the storage area I needed was very unpleasant and unprofessional. Do better.
Been here a while and have had very good service. Angel is great
Very easy, fast and private storage. Loved it
Angel and Linda are the best, a pleasure to work with and definitely recommend coming to see them about any storage needs!
Easy process the whole way through, was able to get a unit the same day. Move out process was just as simple. Angel was very helpful with my questions as well.
I rented here for about 6 months. The price skyrocketed from 37.00 a month to 66.00. It looked like my items were chewed on that were in boxes. Do not recommend.
Nina made the process of adapting and switching storage spaces from what I booked online to a slightly larger space a breeze. Everything was explained clearly and the controlled building is well kept and so safe and easy to access. Brava!!
Great service!
Great service from Nina and angel
Angel was super helpful and stayed late to sign me up. This place has helped me out before when I used it.
Very unprofessional and disrespectful. Stay away if you don’t want your stuff vandalized.
Nice.
Ms. Angel was very patient and knowledgeable.She made the process seamless.
Great staff. No issues. Gates are secure after hours and open early enough before I start work.
I just rented a storage unit for the first time ever and I got lucky to choose such a wonderful business. Excellent customer service! Fast, friendly and knowledgeable. Will definitely recommend family and friends.
Great service. Angel is great and good customer service
Spoke to Nina today, she was awesome! She was able to quickly answer all my questions while being very nice and professional. The place was clean and secure.
Angel is amazing! Quick and knowledgeable service. Thank you for making this part of moving a great experience.
angel and linda are your girls for storage! go see them.
Angel is such a lovely person. I had some issues with the app and the code system to gain entrance and she was very attentive and helpful. Also incredibly genuine.
I want to thank Public Storage for being there when I needed them! It was quick Miss Angel made it very pleasant an I would recommend you to stop by Ashley Rivers an get your unit!
Awesome experience here! Angel at the front desk is so helpful and accommodating, made my day!