I was so happy when I found this storage for reasonable price. Terry was great. I asked several questions including was my rate guaranteed. I was told of course… then about 6 months in the rates increased. I’m told read the fine print, the rates can go up whenever they want. I have called and no one called back. Home office has indicated if I track down and find the district manager maybe I can get a discount. I’m out of the country and on a very fixed income, so moving is not an option. BEWARE OF DECEPTIVE ADVERTISING & empty promises!
It is clean and climate control but get there before 9 pm because you can not enter after that.so secure
Really good facility, and a good price. Terry is always helpful. He knows how to solve all my problems!
Public Storage Colmar Pa employee Terry Simpson provided professional help with my unit
Tyler was Great, the best customer service I have ever had, strongly recommend a storage unit here.
Great space. I store fitness equipment here and have had zero issues. Staff is professional, space is clean, and rates are reasonable.
The employees Terry & Tyler at the Public Storage location in Colmar, Pennsylvania go above and beyond with their courtesy service and making sure I have everything I need with every visit. Keep up the great work!! If you need a storage unit, please consider the Public Storage in Colmar for any storage needs. Great work! Mark Oscar
Was a member when it was north Penn and when I told them we were moving out they said the final month would be pro rated. Her we are July 1st having to pay the entire month for one day. Very disappointed and do not recommend them!
So easy to reserve and move in. Everything self-explanatory and the best part…..the best prices for value I’ve ever seen.
Very convenient storage facility with wide unloading area. Secure entry and bonus secured bathrooms!
The only confusing part was that the building was not the typical orange and branded Public Storage. Besides that, I am extremely happy with the facility and their pricing.
We’ve been renting a storage unit there for our father who recently moved. I just went to make a payment and had a few questions and Terry and Tyler were extremely helpful and kind. I highly recommend them!
We rented a first floor storage unit for our Dad while in the process of him moving.
Terry was a big help in taking care of getting us signed up, the boxes and always very accommodating.
The facilities are clean and temperature regulated. Easy access and compatible pricing. The loading/unloading area is under cover which makes for a much easier time when it’s pouring down rain. We had a few days of that during the move!
Great facilities would definitely recommend North Penn storage!
Very professional and convenient staff.
A very clean and reasonably priced storage facility. Alfonso, the manager is very friendly and accommodating. I would recommend this storage facility to my friends and family.
I highly recommend North Penn Self Storage. I needed a storage unit ASAP and Alfonzo was there to make sure all my needs were met immediately. The tremendous customer service was matched by a clean and high quality storage unit/facility!
If your looking for a storage place look no further. Highly recommended!
Alfonzo R. North Penn Self Storage made this a 5 Star experience. Professional, patient and so very nice to deal with. You have an amazing Manager in Alfonzo! ⭐️⭐️⭐️⭐️⭐️
Clean facilities, decent access, and the guys who keep it running are charming and helpful. Great place for a unit!
I called and spoke with Alfonzo and scheduled a time for a tour. He was so nice and super helpful! He helped me find a unit that was the perfect fit for all my things.
The storage facility is very clean and neat. The price and staff are also great. Would highly recommended! Alfonso and Tyler are great to work with at this storage facility. Would defintely recommend the facility!
Wonderful experience everything went very smooth communication was excellent and he got me exactly what I needed. Very satisfied customer here would HIGHLY RECOMMEND to go here.
Staff, convenience for access and materials, and cleanliness are always top notch.
First experience renting a storage unit and this is the cleanest storage unit ever. Very professional and affordable. Would recommend for people local in Lansdale or outside of Lansdale.
Very clean and staff very helpful
I've had a great experience here so far! The storage is clean and climate controlled, and the staff were very kind and helpful. 😊
Alfonzo was very helpful and kind and considerate. Very clean and new facility with very affordable rates. Highly recommend this storage unit for anyone’s storage needs. A lot of convenience.
Wow! Talk about an amazing experience. This is my first time renting out a storage unit. Alfonzo made it extremely easy to understand the process and he made sure I was comfortable with the unit I applied for. North Penn Self Storage is extremely clean and organized. It is easy to access via the elevators to the floor your unit is located on. Not to mention you are able to pull your vehicle up to the loading area for a quicker trip. I am so happy to have found a great place to hold my items. Alfonzo made the experience 100 times better. I would recommend this Storage facility to everyone! Don’t hesitate to apply!
Very easy access, staff are friendly and attentive, units are very well kept.
Not only do they have great prices and a great location, the customer service is fantastic. Alfonso and Travis made everything easy, even when I changed mind about the size of the unit I wanted. I have rented storage units before on both sides of the country and North Penn Self Storage is hands down the best.
Management very pleasant and helpful
I WOULD RECOMMEND NORTH PENN STORAGE FOR ANYONE THAT NEEDS SOME PLACE TO STORE ,WHETHER IT IS SHORT TERM OR LONG. STORAGE AREA WAS VERY CLEAN. THE GUYS WORKING THERE WERE VERY HELPFUL AND FRIENDLY.
Needed emergency storage - this place is really incredible! Easy sign up, prices are comparatively VERY good, safe and so clean and well lit, you can store even the most fragile items with zero concerns. The team there, Alfonso and Travis are so nice, courteous and professional. They are good people that make our world today a little bit better. Wonderful experience!
Secure. Getting a unit took no time. People working at the office are super nice.
Alphonso was excellent, very helpful and catered to my specific needs. Thank you!
First class facility all around. Clean enough to not need your stuff in boxes! Safe enough to get into after dark! Easy to set up account. 24 hour surveillance. Easy to access units. Ask for Alfonso..he’s the best. I highly recommend this place for storage.
Excellent customer service. Units are very clean and building looks secure
Very easy to deal with. Friendly fair. New facility with good layout and easy key access. Even have secure bathrooms for the customers near access doors. Highly recommend checking them out.
This is my first time putting stuff away in storage. Alfonso, the manager, made my first experience go smoothly. The facilities are clean and there's carts available to help roll your stuff in and out of storage. Definitely got a returning customer out of me.
Excellent management and facility - clean and staff is very friendly and helpful.
Temp controlled, very clean. Wonderful hours. I picked the perfect place
I recently started looking for a storage unit and I've passed by North Penn Self Storage before, so I decided to get a unit after some research. The process to reserve a unit was painless. The staff was super friendly and helpful on my move-in date. They were just as helpful and accommodating when I decided to upgrade to a bigger unit. It's a clean, secure facility and I've enjoyed my experience here so far. I wouldn't hesitate to recommend North Penn Self Storage to anyone.
Place is clean, well secured, but, very expensive.. too expensive for storage Almost $200/month for a 10X10 So even though location was great it is much cheaper to throw the stuff away and repurchase it with the money you would have overspent for storage year to year Just my thoughts
So this is the part of the whole response I got from the owner:
", thanks for your feedback, but you may have us confused with one of our competitors. Our 10x10 that is in a brand new air-conditioned building, range in price from $116 to $145 per month and we h".
So I can't reply to the response from the owner but who is this person kidding. The storage is right next to my community. North Penn Self Storage So, no I am not "confusing your place with your competitors" I can post a copy of my contract. The price was $20 administration fee, plus $15.90 for a lock. Plus they hit you with a prorated rent for the month you sign up. Mine was $45.75 including tax. . My monthly fee for a 10 x 10 unit was $175.00 with $10.5 sales tax for a total of $185.5 charged to my visa this month. i can post the payment receipt if you want me to prove it. The move in special was $1 for first month but the manager tried to con me to take the $1 for the prorated period and take the 1st month at full price. Then she tried to tell me although we are more expensive then most places around here, the other places will raise their rates 1-2 times a year. She said they only do it once a year. So my original post stays and do to the owner trying to tell me "i must be confused with one of our competitors " i will change my stars from 3 stars and now give it 2 stars
I had a great experience here. Alfonzo was friendly very professional. The facility is neat and clean. I highly recommend this facility!
I was very happy with the service, everything was explained to me in details, i was able to get the unit I wanted, where I wanted! The service was unbelievable, i would recommend to anyone looking for a new, clean storage place, the equipment is all new and state of the art! I’m very happy with my choice
Alphonso was excellent at explaining everything. Facility new and clean.
Yesterday was a nightmare from the call center. However Mr. Alfonso came in this morning on the holiday and birthday to help me the new customers. So if you want to store your belonging here you will be happy because Mr. Alfonso will do everything to make you happy and he is very helpful.
Thanks Mr. Alfonso for all the help
I stopped at North Penn Storage because I was hoping they would be open since I saw it being built. I had the opportunity to meet with an employee Alfonzo who answered all my questions and was very professional and proficient with the job. I am very happy to have an unique experience with North Penn Storage and I hope others will find their unit as well.
Extremely clean | Temperature Controlled | Amazing Staff
This was my first time renting a storage unit. Alfonzo was an absolute pleasure to work with. He showed a ton of patience to answer all my gazillion questions. He walked me through all the steps for signing up and the process could not be more convenient.
Amazing and friendly staff. Alfonzo took care of me and made me feel very welcomed