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Public Storage Self-Storage Units at 546 E Baltimore Ave, Clifton Heights, PA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
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5'x4'Online only price$ 30/mo
Small 5'x4'- elevator access
- climate controlled
- inside unit, swing door
$ 30 /mo $ 35Best Price Label+ one-time $29 admin fee
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5'x4'Online only price$ 31/moSmall 5'x4'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 31 /mo $ 36Best Price Label+ one-time $29 admin fee2 units left! -
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5'x4'Online only price$ 33/moSmall 5'x4'- elevator access
- climate controlled
- inside unit, rollup door
$ 33 /mo $ 39Best Price Label+ one-time $29 admin fee1 unit left! -
5'x5'Online only price$ 36/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 36 /mo $ 43Best Price Label+ one-time $29 admin fee
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10'x4'Online only price$ 46/mo
Small 10'x4'- elevator access
- climate controlled
- inside unit, rollup door
$ 46 /mo $ 50Best Price Label+ one-time $29 admin fee
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10'x4'Online only price$ 61/moSmall 10'x4'- ground floor
- climate controlled
- inside unit, rollup door
$ 61 /mo $ 67Best Price Label+ one-time $29 admin feeHurry! -
10'x4'Online only price$ 63/moSmall 10'x4'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 63 /mo $ 69Best Price Label+ one-time $29 admin feeHurry! -
10'x5'Online only price$ 69/moSmall 10'x5'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 69 /mo $ 75Best Price Label+ one-time $29 admin fee1 unit left! -
10'x5'Online only price$ 69/moSmall 10'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 69 /mo $ 75Best Price Label+ one-time $29 admin fee1 unit left! -
10'x7.5'Online only price$ 83/moMedium 10'x7.5'- elevator access
- climate controlled
- inside unit, rollup door
$ 83 /mo $ 92Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 124/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 124 /mo $ 130Best Price Label+ one-time $29 admin feeHurry! -
10'x15'Online only price$ 130/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 130 /mo $ 137Best Price Label+ one-time $29 admin feeHurry! -
10'x20'Online only price$ 140/moLarge 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 140 /mo $ 161Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 175/moLarge 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 175 /mo $ 202Best Price Label+ one-time $29 admin fee1 unit left! -
10'x25'Online only price$ 206/moLarge 10'x25'- elevator access
- climate controlled
- inside unit, rollup door
$ 206 /mo $ 246Best Price Label+ one-time $29 admin fee2 units left! -
10'x30'Online only price$ 297/moLarge 10'x30'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 297 /mo $ 356Best Price Label+ one-time $29 admin fee1 unit left!
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Self-Storage Near Clifton Heights
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Clifton Heights Storage Units Near I-476 and Philadelphia International Airport
This Clifton Heights storage is conveniently located between Philadelphia International Airport and I-476.
The all-indoor climate controlled units at this Public Storage will help families in Clifton Heights, a borough in Pennsylvania, with their next haul, small or large.
With Darby Creek, a tributary of the Delaware River, bordering Clifton Heights to the west, a 5x15 unit is a perfect place to store a kayak or canoe between trips. Or used it to store your outrigger between trips to John Heinz National Wildlife Refuge at Tinicum and Penn's Landing in Downtown Philadelphia.
Families looking to move but need temporary storage can easily fit an entire family room in a 10x10 unit.
A 10x15 unit is able to fit up to four rooms' worth of your belongings, such as living room furniture or sizable appliances.
Families in Clifton Heights will have the ease having its storage nearby, but numerous city attractions and amenities. This borough is just 5 miles west of downtown Philadelphia and less than 7 miles north of Philadelphia International Airport.
Not to be outshined by the “City of Brotherly Love,” this Philadelphia suburb is known as birthplace of the glam rock band Cinderalla, according to Wikipedia. That's not all, Rosati Ice, is America's first Italian water ice company. It was founded in 1912.
Public Storage customers will enjoy access to their storage facility 7 days a week to give them the space they need to enjoy the outdoors. There is also the opportunity to move into storage contact-free with our eRental program.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 272)
Noel was super helpful and very patient would recommend coming to her anytime
Noel provided me with excellent service. Thank you for asking the big and small questions and offering additional support. We educators like confirmability and compassion!
I am a senior citizen and just did a major move from NY to Philadelphia. The first person I contacted via telephone at Public Storage in Clifton Heights was Noelle. I was quite overwhelmed with this move and Noelle patiently answered all of my questions and concerns. When I arrived to meet my movers Noelle was there to meet me and show me my storage units. To put it simply, she is wonderful! Noelle went above and beyond with everything. Her customer service skills are the very best I’ve ever seen. She is a great asset to your company! Noelle is my go to person at Public Storage! She deserves a raise as well as whatever other accreditation you have for outstanding customer service.
Noel I really really appreciated your support you were very helpful and I had great sucesss thank you until the next time you are greatly appreciated
Noel was an absolute help getting me set up and showing me to my unit. Made it a very quick and easy process!
Noel was great! She helped me find the proper storage for me. I'd recommend using their facility if you're looking to store your belongings.
Noel was amazing. We were clueless on storage rentals and she explained everything throughly and gave us a personal tour of the units. We found what we needed thanks to her knowledge. She was very pleasant and had a great attitude/personality
Carter is the reason I came back to Public Storage while shopping for a unit.
He answered all my questions and showed me the unit I asked for when he could’ve told me to come back when I was ready.
Yeah I just wanted to share my experience at this particular public storage in Clifton heights PA I've been having a lot of trouble with my accounts and they express that they don't take cash they need a physical card and despite all the trouble I was having the young man named Carter was able to simultaneously train a young lady and also show me what to do to get around the problems that I was facing and also finished the reservation which I had started this morning and all in all it was the most excellent customer service I've ever had I think everyone should visited the storage spot and having a great experience like I had asked for Carter...
Noel was wonderful, I would recommend others immediately, she was very helpful!
Noel gave me excellent service without a doubt! She knows what she's doing, give her a raise! I am a very satisfied customer!
Liz was very knowledgeable Professional and a joy to talk to 👍
Noel did a wonderful job, she is very friendly!
Noel she's very nice and helpful incompleted my day may God continue the blessing.
Noel was a pleasure she was very nice and took her time with me.. service was excellent! Thank you!
Noel and Barbara was very helpful and honest. Very Respectful
Noel … nice great service very understand. Deserves a raise
Noel and Darrius gave me excellent service, thank you for being so kind and patient!
Noel was polite, respectful and very helpful 👍
Noel and Darrius are great people, they gave me great service today, thanks so much!
Noel is very nice and professional person
Had a great experience with Noel! She was super nice and quick getting things done. They also had the best prices in the area!
I had the opportunity to meet one of the best storage property managers this company has to offer. Miss Barbara is literally a sweet heart ,this young lady is very thorough at helping all her customers no matter who you are . She has demonstrated what it really takes to be a manager. This is our first time renting a storage and I’ve never felt more assured knowing my belongings are being kept safe . Thank you so much again Barbara .♥️
Barbara was great a real gem she got my rent reduced I've been with public storage since 2020 she is a real delight
Noel She was very professional very knowledgeable.If I could give her more stars I will
Barbara was very lovely and knowledgeable
Noel very very nice courstey and pleasant ,help ful.
Noel and Barbara was awesome! They both exemplified excellence customer service skills! I came into the office frustrated and confused about rental rates increasing. When I left I felt relieved and understood better of how things work! These 2 need to work together all the time! Great team! They need raises!!!!
Noel is a wonderful property manager. She was absolutely amazing in helping me resolve my concerns.
Noel...informative...very nice...and she smiles and friendly.
Noel is the best! She got my rent decreased for 6 months! Thank you so much Noel! Please ask for her when you come in I highly recommended!
DO NOT RENT From this place. The rates are a lie. They will triple in a couple months. They have rats and your belongings will get damaged. It never clean, trash all over. Broken doors and elevator. Never any carts. I was told to hurry with my cart but when I needed one I was told there's only 2 in the building. Employees are very rude. They will steal from you. They falsely lie about your due date than auction off your unit without your knowledge and lie about the law on the rental units. The worse place ever.
I rented for public storage a 10x9. The price gauging. They raised the rent every 3-6 months I was paying 255.00 for a 10x9 unit. Customer Service is terrible. I called 4 times to let them know I was vacating, no one called me back. I had to go in person. The place I’d dirty. They don’t upkeep the facility. Got in the elevator, when it was working (usually out of order) the elevator smelled of dead mouse. The access doors to drive in was out of order, had to go to sliding to load, made the the job very difficult.
My storage unit was infested with mouse poop. When I complained all they do is tell you there policy and tell you you should have insurance. The property managers have no power, to give credit for the inconvenience. It’s just a fancy title with no power. They take no responsibility for the lack of upkeep for the facility. That all being said, Don’t Use Public Storage…Go somewhere Else. Don’t Waste Your Money 💰…
Noel is Kindest person ever. Super helpful. Helped me get my first unit and upgraded me. Give this lady a raise please.
Noel the front desk person is awesome always vey helpful and made the movein really easy
She was very helpful even with ine of the elevators out and the overhead doors going down
If she wasnt there there would be alot of unhappy campers
Noel helped me today and the service was great. I was able to get transferred to a bigger unit at a quick pace. Not only was the service fast but she was very polite and informative. I would recommend Public Service based off her service alone. Keep up the good work.
Barbara was very helpful and kind. Also knowledgeable.
Noel was really amazing and helped greatly on both 1st visit with enquiries and second with looking @ spaces and choosing what was perfect for me..Really appreciate 👌
Stephanie was great help! I was able to receive a unit without hesitation, and answered all question with speed. I highly recommend coming to this location she is Great help!
Noel is absolutely fantastic, very quick and super professional, handled my request in less than 5 minutes, and she is cute ☺️ bonus stats (6th one 🥹)
her co worker Barbara is very professional also, she was on the phone handling a customer like a champ. Great location, highly knowledgeable!
Easy and Carter was fantastic!
The staff was super friendly and helpful and the property was cleaned pretty impressive will definitely recommend Carter was amazing and patient and definitely made my experience smooth and easy
Had a great experience Carter and Barbara very easy to get my storage unit very respectful and humble
Kenyatta help me get into my property storage today because I couldn't find my information to get into my storage unit.
He was very helpful and kind. Thanks
Thanks to Barbara for always being there when needed. She answered all my questions accordingly and she was very helpful with my transition.
Carter was a very nice person he helped a lot
Carter was great and found a perfect spot for me!!! Yaaaày😊
Great friendly people good rates
Mr. Carter was very helpful with setting us up with our storage unit and getting us settled in. Very professional and mindful of his customers. Truly a fast and easy experience!
The service at this location is top notch!!
Noel is a great employee at this location. She is extremely friendly and helpful ever time I run into her. I explained to her I was having a financial hardship and it was difficult paying my locker fee every month. She checked the system for me and was able to get my rent decreased. I was so appreciative that she tjought to help me out in my situation. I'm very grateful and I will let my family and friends know to come her if the ever need storage units. Thank you again Noel.. you're the best!!
Clifton heights location is clean and please ask for Noel when u arrive. I’m easily frustrated with this type stuff , but Noel made the entire process soooo smooth and clear, as well as being kind and caring. If the bosses ! Are listening , NOEL NEEDS A RAISE
Ms Noel was a very nice and helpful!
Noel was very helpful and give me great service
This team was amazing! I can’t believe how thoroughly they explained everything. The manager, Carter was very friendly and helpful during the service. The team members, Noel, Latif, and Barbara were simply amazing! The professionalism and kindness were top tier.
Was give a tour to check the sizes of the units and was happy with the space. The woman we had was very friendly and informative and patient with the registration process. I forgot her name but she Nola, Lola please forgive me. She was great! Thanks for making this a flawless transaction.
Ms Noel was very nice &professional &she really good @what she does I would recommend her too everybody I knw who need a rental space ******
Noel was very helpful and knowlegable. She helped solved my problems.
Noel was excellent in assisting me today. Would recommend to anyone. Such a pleasant human
THIS PLACE IS HORRIBLE!! STAY AWAY!! Not only is it a newer building but it it is TRASHED every time I go there. Carts are either missing or broken. 2 elevators one completely out of service but the sits wide open and unsafe but the other one is all broken up. Trash is everywhere!! Now they raised the monthly rent!!! WHAT A PIT!! It’s a shame really because it’s a brand new building and the building itself is beautiful. But the amount of garbage that people are leaving around mattresses, literal trash, etc. The next time I go back, I will be taking pictures and posting them. This is disgraceful people are disgusting. Why don’t you lit your own properties this way. It’s definitely gonna attract mice and bugs. I just started putting stuff in a unit there and I rented one of the bigger units and I’m literally ready to take my stuff out and get a refund. In the office, see this all going on and they don’t do a damn thing about it. it used to be for about a hot minute, that you had to give your ID to get a cart. Well, not anymore and you’re lucky if you can find one. Saturday afternoon the entire day people were there running around with their children running around in the loading and unloading area , clogging up the entire place couldn’t find a cart around at all. It’s disgraceful
Noel is A Pleasant & Wonderful Property Manager.She Is Very Helpful .If You Should Need Assistance I Would Recommend Noel....
Noel is a very nice and kind person, everytime I come in shes always so helpful! I highly recommend!
Sis Noel , Was very courteous And Helped Me out a whole lot .
Everyone deserves a raise.
If you have another storage option, I would suggest using it.
To start with the positives, I will say that all of our stuff remained dry and undamaged while we were keeping it here. The employees were always very friendly and helpful. Being able to rent out a cart from the desk was extremely helpful when moving in and out.
On the other hand, we are pretty unhappy with our time here.
The “climate controlled” environment really could be better, if you move in during the summer be prepared to feel disgusting when you leave because it’s barely any cooler than outside.
We had a couple of boxes get chewed into my mice and we found droppings all over the unit and all over our things. We have an armchair that somehow got droppings under the cushion.
The place REEKS of mothballs and whatever else and every item we had stored now also reeks of it. We have to rewash all of our clothing, furniture, and bedding. Our new apartment now smells exactly like how this building smells, so be prepared for that if you move in here.
When we initially moved in they had two doors that were broken so we couldn’t drive our truck into the building as is advertised. Then, when we moved out, they had a (1/2) elevator out, so the whole process took much longer than needed. I understand that these things happen, but I also had issues with my bluetooth access never working and every time we visited I would have to go to the office to be let in. A lot of the time we would have to wait several minutes for someone to finally show up at the desk to let us in. When we moved out, there wasn’t even anybody there for us to drop the keys off with and we had to use the dropbox. Obviously that’s what it was there for, but I can’t say we trusted the employees very much at this point.
This place was our last resort after our apartment building was burnt down and we were left having to abruptly move into my parent’s home, but if you have the option/ability to spend $20 more a month for somewhere that doesn’t smell I would say go for the other option.
Carter was a pleasure to deal with at your Clifton Heights Public Storage location. He dealt with an irate customer calmly and with empathy. Despite the other issues at this site it’s refreshing to deal with an employee that cares 👍🏽
Carter was very helpful and amazing ! 10/10 definitely recommend!
Carter was amazing and more than helpful with helping me rent my unit since i couldn’t do it online! thank you!!!
Noel was excellent!
Bathrooms are always dirty
No where to put trash
Poor customer service
Late fees were ridiculous, and I had to contact corporate 🙄 to dispute bill
Office Representative very rude
This place is exactly what we needed. Staff was helpful and friendly!
Carter and Rebecca were great! They assisted with all my needs. I highly recommend!
Noel did an awesome job with everything an was very patient an pleasant throughout my aunts booking ......also she is very knowledgeable about her profession!!!!!
Noel is a great customer service. She made me comfortable and trust this company for my storages. Thank you again for your help ❤️
Getting my things out soon as I can. Rude very rude
Today I came into this establishment and Kenyatta was beyond helpful and very nice he explained and was very patient with me today and I’m truly appreciative of that…. He gave me very insightful information and answered all my questions that I had for him and very polite so thank you for him
Noel was very helpful and professional. I highly recommend
I come into the facility earlier today to get some information on a few units and there availability and prices and sizes I talked with one of there lot managers noel Vasile she was very polite and knowledgeable amazing customer service was able to give me the information in a very timely manor highly recommended
The public storage was amazing but we have mice poop on the floor and our old jackets and some reason the mice poop was on the old mattress even our old tv.
She was outstanding the first one to understand my disability & Adjust the situation so we could Communicate
I could not be happier with my experience, at public storage in Clifton Heights The units are clean, Multiple Flatbeds for loading and unloading, and the staff is kind and considerate. I’ve rented there for over a year with no issues . Due to unfortunate circumstances I had to leave my unit Carter And Brendan were Helpful and accommodating while i retrieved my things. I recommend this Storage Facility to anyone, and once again, thank you Brendan and Carter For your help.
Carter was great! Helped us find a nice unit and guided us through everything. I highly recommend! Ask for Carter!
This company is fraud. They show you whet you think is going to be a good deal and then charge you twice. The reps at the storage facility are very rude and disrespectful. They don’t know how to talk to people and actively listen to peoples concerns. Apparently they are mind readers and know what everyone is thinking. Clearly they should be billionaires because they know everything except how to speak to people. Don’t rent a storage unit from this place. They also have rats. The owner has no intentions on getting rid of them. They also double charge your account. Do not rent from them.
My first experience with using a storage unit- Lizz was amazing! She explained everything to me in detail, and helped making the decision on the size that I needed easy. It was busy in the office during the time that I was there. She politely handled a challenge that a customer was having with making her payment, and got to all of us in a timely manner. I truly appreciate Lizz's help.
*Unfortunately, I have to change my review from 5 stars to 1. The ONLY good thing about this place was the initial rental process. Within a year, my rent changed from $285 to $354 to $420. If the spike in rent wasn't bad enough, my unit was infested with mice droppings. I reached out to them several times about it. First, I was told to come in to meet with maintenance. When I arrived at the time they said, I was told that I was given the wrong information and that I needed to meet Terminix at my unit. I never received a call to let me know when to meet them. I tried calling. emailing the CEO's office, everything....nothing was done. When I was preparing to move out of the unit in August, I had to throw out boxes of merchandise as well as my some of my personal items (that were both worth a substantial amount of money) because there were mouse droppings in them. When I finally reached someone on the chat about it, I was told, "Put in a claim with your insurance company."
In a year, that place really went down. It claimed to have climate control but was extremely hot this summer. It smelled horrible inside the building and was dirty often.
Normally, I do not leave negative reviews, but this had to be said. For the amount of money that they charge, they HAVE to do better!
Liz assisted me today with storage rental. She was very pleasant and assisted me to make sure I was doing everything correctly.
Liz assisted today and answered all of my questions and concerns and was clearly knowledgeable about the units and conditions. She was very pleasant to work with.
My service rep was very knowledgeable, polite, and uplifting.
Awesome service. Carter was excellent help.
Nice folks, clean place, well-run.
Carter was very helpful and informative. Carter went the extra mile and provided wonder service assisting with the move in of our items. We highly recommend!
UPDATE: I no longer needed my unit and was in the process of closing out my account. Kenyatta was covering a shift at the Clifton Heights location. He provided great service, assisting me through the finalization and close out of my account.
I had a pleasant experience at this storage facility and would recommend it.
Facility is kept very clean and secure. I have witnessed employees, specifically Brandon, making rounds throughout the facility. Various sized spaces are offered at this safe location. Management of your account is easy and seem less through the website. Reminder emails are sent out to ensure timely payment for space.
This is the worst place EVER!!!
Don’t come here
This public storage place is disgustingly filthy, dirty and unfit to hold people’s possessions. The elevators don’t work properly one works and they don’t have enough carts to assist with taking your items to your unit.
Please, if you’ve just brought unit space in an auction on June 19th. My Sons bday was June 18th. I’m begging you, please can you keep all of my kids baby pictures and ultrasound pictures. I’m completely devastated. I’m a single mother and I lost some hours at my job eventually leading me to fall behind on payments. I can’t think straight and have been crying for the past three days straight. Please I’m begging you, I don’t want anything other than my bible and my kids personal things & pictures of my grandmothers, please, I cannot replace these things 🤧 😓😭I’m terribly distraught. I don’t know what else to do. Everything we owned was in that storage. We’ve lost everything.
I rented a unit for the first time so I wasn’t too familiar with room sizes and how many/type of items a unit could hold. The manager on duty was Cindy and she was great helping me choose the perfect unit for the items i needed stored. I’m glad i chose this location, the facility is clean and the customer service was excellent. Thank you for help today Cindy!
The facility itself is pretty ok. But what brings it down is the fact that the Entry/exit gate is always broken. You have to leave your ID just to get a cart, and the carts are limited because some days, it can get pretty busy around there.
All in All, it's ok. Not a bad place to store your things if you have the need. With all the malfunctioning, I am going to request a discount on my rent.
The Overall experience is ok.
AVOID at all costs. Staff is rarely there during scheduled hours and you can not sign out a cart without them there. Always filthy. The main doors have been broken for atleast a year. Climate controlled is a joke, hot in the Summer and cold in the Winter.They raise the rates every few months. And there are mice. Calls to management have never been returned. It’s horrendous. Don’t waste your time or risk your stuff. All of the customers I’ve talked to there are also upset and in process of leaving.
Today was a great experience to meet Lana. She was the best an help me with my situation. As of today I will leave my belongings in the unit. The staff that was there was the worst. Rodent I tested and they didn't care 1 thing about. Again very grateful for the help I received today. Thanks again Lana & Chris
Nice and friendly staff. Nakisha helped me a lot in making a decision. Others will be referred to this location, good job.
Worker parked in handicapped spot. Did not respond to knock, or buzzing. Poor customer service.
I have my storage unit there for a little over two years. They went up on the price at least four times while I was there. When it was time for me to move out just recently mice got into one of my boxes. Luckily, nothing of importance was in there, but it ate through all the paper, they don’t keep the building itself very clean at all .
One thing I don't like is they don't really clean up here. Had issues with mice in the storage. And their prices are expensive.
Lizzie was a great help! Helped my mom out with getting her balance down. Customer service is immaculate!
Customer Service is great! My belongings are always safe and secure when i check on them. I love it here! Worked with Lizzie on getting my balance down. She was so nice and knowledgeable. Recommending this facility to everyone in my family!
Lizzie’s exceptional service and helpful attitude made storing items a breeze.
This place puts your storage into auction way to fast its ridiculous.
I made a mistake and started the contract with the wrong size and the front desk was super helpful with fixing my mistake! Nikisha is super helpful and a saint!
The front desk is always helpful and the rates are great. Make sure you look for the PROMO BEFORE YOU START YOUR CONTRACT!
Super Helpful! Great customer service! Great Rates!
I experienced beyond extraordinary customer service from Nikisha at Public Storage in Clifton Heights.
ITS has been a pleasure dealing with Nikisha, Liz and Brandon! Thsy have made this experience once in a lifetime!
Had a great experience at this location the gentleman was very thorough and accommodating & nice.
Great
Nikisha did an amazing job. I would recommend this facility.
Great service. Nikisha was a big help Very patient, walk me through the process step-by-step will recommend this location.
Moving day was a stressful day . The only part that was easy was the experience we had getting our stuff unloaded and into the storage unit . The facility was clean and spacious plus provided excellent customer service. Shout out to Lizz for helping us use the keypad , getting the entire moving truck inside out of the rain, ushering us to our unit and being on hand to answer all our many questions with a smile . Thank you
Nikisha was awesome and made moving in a breeze.
Thanks Ms. Nikisha if it was not for you and being patient with my mom I think she would have lost it. I definitely would recommend a lot of people to you.
I experienced beyond extraordinary customer service from Nikisha at Public Storage in Clifton Heights. She went above and beyond to make my move in go seamlessly. I greatly appreciate her.
Brandon is very helpful & professional
Lizz is the best. Awesome customer service
Very clean, very nice.
Very Very polite and courteous would recommend to everyone employees very very respectful polite especially Brandon Allen always polite 🙂
I would like to give a shout out to Lizz at the Clifton heights location. She was pleasant, walked me through transferring to a bigger unit. Lizz went above and beyond to help me, she delayed her lunch break to assist me.
The hours of operation provided me with leverage for transport most definite a1 property and service. Thanks
Thanks nikisha your the best.
The entry doors have been broken forever. The place is dirty and the water fountains have been turned off . The push carts are never in place . We tenants pay a high bill every month the least we can get is good service . I am hoping corporate reads this and fixes the problems.
Lizz did a great job with us. Greeted us with a smile and was very informative. KEEP HER HERE! her hairwas also on fleek - COME ON AFRO
Brandon and staff provided prompt quality service , facility is spacious and clean. Happy with storage size selected today needed for immediate home items.
Never bought a storage unit before but Lizz was so helpful and kind! I don’t know what I would’ve done without her help! She helped me find a good space for what I needed and was so patient with me and answered all of my questions.
This place is horrible, once again the automatic doors are constantly broken. When I am able to park in the building I have to ask people to move from in front of my locker so I can get into my locker. I started renting this space when it was Beyond Storage, since public storage took over this place has really gone downhill. The worst part is they have the nerve to raise my rent without providing me with the services I was originally receiving when I first started renting this locker. This place is still bad. The drive in doors are still broken, they did have them replace once, but they're now broken again and has been for months. Almost every time I come to my storage the one door that's supposed to be closed for Security is almost always stuck open. But then they want to ask for a rent increase every year. Nope... I'm calling my attorneys again about the Security here at Public Storage
The customer service is excellent at this store. Always available and helpful extremely acknowledge also present at all times. Thank you
I love that fact that Nikisha had a good spirit when i walked thru the door. Right then an there i knew i was going to like it here. I think I’m going to love it here.
Nikisha was awesome. I was going thru a mid life crisis about moving. An nikisha knew exactly what I needed once I told her my situation. She was the only one there maintaining the property. Everything was so clean and neat. I loved how she kept it together when customers was upset about the drive up doors. I was to, but they will get it fix eventually I hope lol. Thanks nikisha I would definitely recommend my friends to public storage.
thank you to Lizz for all the help! very helpful and answered all my questions, also informative on renting and future rentals.
Lizz was patient and calm during a very busy rental process and day. Thank you!
Door never works 😤
I rent at the Clifton Heights location, and have been there for approximately a year. At first, everything was fine. I picked this location specifically since they have the drive-in option, which is handy, especially since I am disabled.
In approximately December 2022, the exit garage door was ONCE AGAIN damaged by someone with questionable driving skills.
In February 2023, my rent was raised, but the exit door had not been fixed. As of the date of this review, the door remains broken and unusable. This angers me, since everybody has to park outside and use a regular sliding door to enter. Why do I have to pay a rent increase when the building remains on a sub-par level?
Corporate, please look into this. Thank you.
Pricing for your unit will INCREASE every year with less than 15 days notice for no reason and very unreasonable pricing.
Nikisha gave us an excellent example of customer service done right. She was polite, informative and obviously enjoys her job and meeting people. I've never used this service before and she made the rental process very clear.
Lizz is awesome. She’s very professional, informative, and amicable. She thoroughly explained every policy and procedure. She also answered every question to the best of her ability. Thank you Lizz!
Lizz was very professional and informative. I am highly pleased with the services I received.
Employees well verse, they were good at what they did. I will recommend them to my friends.
Hi my name is Evelyn Avril I rent a locker storage room for one of your busines the one in Clifton heights and there was a young man that worked there his name is Brandon he was so pleasant and had very good customer skills i was about to go to another storage office but the way he speak and explain everything to me I had no choice but to put my things in this storage I will give him 10 + 10 for good customer service people like that you need in your business 👍👍👍👍👍👍👍👍👍👍
Nikisha’s service is all that! She was by herself dealing with a multitude of task. Very proficient! Thanks Ki!!!!
I went in during a storage crisis and Nikisha was absolutely great!!! Super nice, friendly and above all, helpful!!!!
Brandon was extremely helpful. He reserved our unit in short notice and we will be customers for life. Thank you very much Public Storage!
I choose this place to store furniture just I bought.Good customer service.They have different storage rooms that we can choose upon our needs Thank you Public Storage
Holly was great.
Holly was wonderful and very helpful. A+
Nikisha at the Clifton Heights location was every nice and friendly!
Nikisha is very efficient, knowledgeable with her policies and how to handle difficult situations. I needed help with finding a space she gave me the best rates for what I needed I was very happy with the outcome. I would highly recommend her for a higher position in the company
Great customer service!!!
The ladies at pubpic storage were extremley helpful i give them an A++++
The ladies at this site was nothing but professional and polite I will recommend public storage to anyone who need storage
The employees here are exceptional and the facility is clean which is why I gave it 2 stars. The pricing here is awfully high. I use to pay $58 a month here and I now pay more than half that amount. I use to have unlimited access to my unit which worked great with my hours at work and the ease of moving things during the after hours and now I no longer have unlimited access which I believe is insane given the price increase. I pay over $100 a month for you someone to tell me when I can and can't access the unit I am paying for !?! Nah.
This unit is far better than the last one clean and the front desk was helpful. The last place on landsdowne destroyed all my belongings and then wanted me go thru all these hoops to give me 250 for items worth over 5,000 dollars I paid all this insurance and the company stole my money . I don’t care for public storage as a company and won’t be using them but the storage place on Clifton Heights is clean and friendly.
Holly was so helpful. She does a great job. The prices just got to be too expensive. But the people that work there are really nice.
Is this place is very good because you pull your truck in and you load it up or offload it and you are out of the heat but the only downfall is if there are too many people you cannot fit in there but overall it's a decent place
So let's change this review from 4 to 5 stars. Dealt with Brandon (I hope I got his name right, I suck at names) on Friday the 14th 2022. I signed up for a unit for myself and he was super helpful and polite. After we moved in we found a unit closer to where I needed to be (taking some stuff out of an overflowing locker into my own) qnd decided to see of he was willing to help me move units. Went upstairs thinking the worst except he eagerly swapped me over with zero issues and none of the "dude seriously I don't feel like it attitude" super super helpful. Move employees should be like him. 👍 A+++++ all around. Thanks
Outstanding Customer Service!!!
Secure, clean & dry facility, staff was friendly & professional.
Great service from Brandon and Nikisha and Holly always been helpful and resourceful !
Rented a 10*20 unit for $181. 12 months later the cost had increased to $281, as a result of an increase at 6 months of 25% and another at 12 months of 20%. Would have been fine with cost of living increases, but could not continue with this pace of price inflation every six months. So I moved out.
I was nervous about placing my valuables in a storage unit after hearing so many horror stories. I did my research and came across public storage in Clifton. I was greeted by Brandon, the manager and expressed all of my concerns. He was extremely knowledgeable and patient with my list of questions. Brandon gave me a tour of the storage units which were surprisingly to my standard of immaculate. The process was easy and I feel confident about the security of my possessions. Quality of customer service has definitely declined over the years and I appreciate the staff providing a positive experience for me. I will be referring my friends and family to this location from now on!
I have been to many different public storages facilities and this one is by far the best because of the amazing helpfulness and customer service rep Brandon. He was kind and was able to answered all my questions.
Safe, secure and out of the elements
Once again I first rented my space here from Beyond Storage the place was clean good staff I rented my drive up locker with the understanding I'm renting a premium space, with drive up access, the old staff would come out the office and make sure if you don't have a drive locker the you park on the right of the driveway to give passage too drive up lockers. First there was the issue with the roll up doors constantly being broken, now they finally fixed the doors, now the public Storage staff sits in the office and watch people park on front of other people locker even with the second lane being clear. The young black lady told me I can't ask someone to move from in front of my locker, I told her that's her job, but since she don't want to do it I will. I'm paying for a premium space, so I can drive up too my locker. This place has turned into the hood since Public Storage took over I've spoken with the General Manager before it look like he's change staff but they're still not any good, like I said Beyond Storage people would come out the offi e and make sure the drive up storage lane remain clear, this public Storage staff just don't care
Excellent management and super duper place to store things. Easy and clean and spacious. Golden.
The ladies who registered me were very helpful and professional. Definitely an enjoyable experience
Nice space and great location
Rip offs, even the first month says pay only $1.00. that's before they charge you a $26.00 service fee. For what I don't know. And the woman in the Clifton heights location is very rude and nasty and should never be in customer service. I need help, called and got her who couldn't answer my question, told me to come in Person then hung up the phone. She answered when I called back but again she hung up and couldn't help me this was day 2. Pick any other storage and I'm sure you'll get a better experience
Brandon is a SUPER MANAGER🏆. He understands and expresses all the policies and procedures well. His patience, problem resolution ability and respectfulness are exemplary!!! A true gem who created a seamless rental experience @Public Storage for my sister and I 💯
I think this place and the manager is awesome. The facility is clean and well lite. The manager is friendly and professional as well as being knowledgeable of the process and facility. The storage spaces are also clean, safe spacious (depending on the unit rented). I moved from a storage facility that I had to use the Buddy system because it was not well lit or clean. Thank you to the staff of Public Storage Clifton Heights. Great Job keep up the great work.
This Public Storage is seriously awesome! The PM is fantastic, she’s very friendly, very helpful and overall showed excellent customer service! Highly recommend!! Very satisfied customer!!