Public Storage Self-Storage Units at 805 Route 910, Cheswick, PA

Jessica was beyond helpful and she worked extra hard to help me get the best deal for my current situation. I rent multiple units from these guys and they are top notch clean facilities and the best team I had the pleasure to deal with. Thank you so much again Jessica, you were truly amazing and personable and it was a please dealing with you. Wish it was always this easy. !!! Update 5/31/25 They are still the best in the business. As a consistent user of storage facilities for work, they are always the best. They always work with me and assist in any way and if there's an issue, they are quick to resolve ! Should be a model across the industry!

Came in at 230 on a Thursday, nobody here door locked . I needed 2 units . Called customer service they are absolutely no help at all . How can you possibly run a business and not have any employees there . I will take my business to Compas Self Storage on Elfinwild Rd . Where there is actually a person to rent and show you units. Still waiting for a call back from Public Storage.

Jim was very helpful and kind while I was on the property!

Cathy was excellent! She was a huge help on a holiday weekend. Couldn’t ask for better service!

Cathy was great!!! Thank you

Kathy at this location is the best!!!!!

Laura was very helpful with swaping units and was very knowledgeable on any questions I had

Update: ⚠️☢️🚨🛑🛑🛑⚠️ MOLD! Mold! MOLD! EVERYTHING RUINED. Do NOT store stuff here!! They weren’t taking any responsibility or being honest which I caught them lying to me numerous times about timeframes to get out etc, ended up with a last minute rush to try to find a family heirloom and couldn’t locate it. They said they would tell the junk guys if they found it, to call me. Etc. months later I saw they posted free items/storage units full, free to whoever cleans it out. Hmm… dishonest again and I’ve lost my entire household full of contents for a family of 5, of which 4 are children. I lost many sentimental things, family heirlooms, pictures, baby items/memories, that I can’t ever get back! Including furniture and woodwork that my grandfather made. Very, very sad. Dispicable and disgusting. I rented there cause it was close by and brand new. Thought I could trust brand new. Lost everything as far as materialistic items and belongings. But blessed I still have my family and health and that I’m not as low of a person as these people must be. Stay far away from here. Once the employee Jess left this place, it became a nightmare of all nightmares. Jessica has helped me so much with the whole process of renting a unit, then multiple units, then helped me to consolidate into one larger unit…even helped me push a cart full down to the door! She is the best! Very kind, understanding, cool as can be. Took really good care of me and made sure I got things under control and organized with the chaos of moving quickly and having to store items longer than expected. We shared a good laugh when I thought for months I had lost a key to one unit and the day I finally came to cut off the lock, I realized the key was on my key ring the entire time! Hahaha!! Don’t be like me. Put all keys on your main key ring and then make note in your phone of what you did with the spares! Lol. Use this place. Ask for Jess! You’re welcome!

I honestly have never had a better person to help me than Cathy! Shebis absolutely amazing and was extraordinary! I recommend her to everyone that is in need of any service there!

Cathy was amazing and wonderful. So helpful!!!

I had an incredible experience today with Cathy at Public Storage in Cheswick! She was so helpful & kind! She went above & beyond to assist me with my Storage unit needs. She really turned my stressful morning around for me. There need to be more employees like Cathy, especially in customer service!

Cathy is a gem. Very helpful and professional. She's a keeper!

Kathy was very helpful and helping us reach our storage goals!! Thank you so much for your time and help.

Cathy was instrumental in our move and we could not have gotten what we needed without her!

Cathy gave me 5 star service. She is kind, and will bend over backwards to help you

Kathy the property manager... Is an amazing customer service representative. She goes beyond to help you figure out any and all issues, finding helpful solutions for you and any problems. Only concern is pricing seems to be going up with no notice and arbitrarily.

Shawn at Public in Cheswick was GREAT. I was calling around a for prices for when I move back into town. And Shawn was so polite and professional. I felt like I was talking to my own family. He just goes far beyond great customer service.

The way the raise the rent so quick.

Cathy is great and will help solve any issues you may have!

Cathy was such a pleasure to work with and so helpful. She was always prompt to respond and provided excellent customer service!!

Cathy was wonderful! I received excellent service.

Loved Cathy!!! Such a sweetheart 🤍

Cathy provided us with excellent customer service!! Very informative and kind!

Trying to find a good storage unit has been challenging, but Cathy truly has been amazing. She knew exactly what I needed before I did. I can't thank her enough for her kindness and her wonderful attitude!

Couldn't have been a better experience, thanks to Cathy! She made it such an easy process from start to finish!

Cathy is very helpful and knowledgeable with the ins and out of the contracts and the storage. Wish there were more people like Cathy in customer service!

The property manager, Cathy is truly an amazing representation for Public Storage, as her customer service, patience, and assistance is beyond exceptional! I cannot think of one issue that she hasn’t addressed and brought relief for. Please, if you’re questioning renting a storage unit at this location, let assurance be known that it is much worth it! :)

Cathy was very helpful and very friendly. I was confused as where to go and she was eating lunch and stopped to help me.

Kim was very helpful! Great location.

Cathy was a big help

Wonderful Experience When dealing with Cathy At Public Storage, located in Cheswick Pa on route 910!! On Phone and in Person! She deserves recon ignition! If Only More Respectful People could Fellow her Lead in this now World! What a Pleasure that Would Be! I would recommend this Company and people like Cathy to Everyone, truly from my Heart!!!!!

Cathy gas to be the most pleasant and happiest person to ever be at a front desk! I wish I could find an employee like her because she is all smiles and so helpful.Won a great experience running a storage unit. She told me she's headed to wexford tomorrow before she comes to work at harmonville.What a great hardworking person and thank you so much Public!! I think this is a private franchise, but I own many shares of this stock bought several years ago, and I think it's amazing, it's great to finally contribute and see what is going on lol.... You have a great system here!

I been with public storage in cheswick pa for few months now no issues at all. Cathy personally reached out to me to give me heads up with my account and totally helped me out. I really appreciate Cathy working with me best service ever. Thanks to Cathy

Good experience love this place

ACathy was terrific, showing my brother and I the storage units and walking us through the process and made it easy for us.

Cathy is wonderful! Her customer service and great attitude always has me leaving with a smile

Cathy provided exceptional customer service! I was very happy with the experience.

Cathy was super helpful and very nice at the rte 910 location 15024

Clean, convenient, easily accessible storage facility. Cathy was especially helpful.

Cathy was an amazing help to me and my girlfriend, highly recommend using this storage facility!

I needed to transfer my account to a smaller unit. Cathy was THE BEST! She helped me review the available units, assisted in assessing my new needs, and promptly processed my request. She was so kind and personable! 10 BIG GOLD STARS FOR CATHY!!

We’ve rented a three units for our business and couldn’t be happier. Thanks Kathy at Public Storage.

Just got my storage unit today. Cathy helped me with my rental agreement with the storage she was amazing she helped me understand the process in a way that was simple and fast I was in a rush sometimes moves are. I feel safe leaving my things here thank you public storage and thank you Cathy !!

Cathy was great. Thank you.

Cathy was super helpful.

Cathy was really great :), super cool and super kind, and very helpful.

Thanks Cathy for the great experience renting a storage unit for my business! So satisfied with Public Storage.

Cathy is awesome. She provided excellent support, and really cares about her customers!

Cathy was so helpful getting us situated. Moving can be stressful, which is why I was so thankful of her kind service.

Cathy is the best! She was so helpful in getting my family storage set up.

Good Rates for a 10x10 !!! Highly recommend Cathy at Cheswick office for storage needs !!! She cares about her customers and takes care of them asap !!! Even the customer service team takes care of you very well the app is awesome to use to open the gate. That was me and my husband‘s favorite thing to use the unit are very clean and very well maintained. Cathy takes care of her buildings very well and works very hard lol the units even smell pretty 20 stars with this customer Cheswick office keep it up !!!! Thank you for helping me in my time of need it meant a lot 😊

Cathy was great! Super friendly and fast service. Would highly recommend!

Received awesome service from Kathy! Thank you!

Cathy over at public storage in Cheswick is really on the ball and very pleasant to work with

Cathy has been a tremendous help to me. It's good to deal with positive, and professional people.

The lady Cathy that works here is beyond amazing she took it upon herself to look for my family to return ashes from a lost rental. She had me in tears when I heard that someone was kind enough to take it into their hands and find one of us! I will forever be grateful that someone so kind hearted like her works here!

Cathy is the nicest front desk agent!!! She explained the product at hand very clearly & informing! Definitely recommend the business to anybody needing storage in many different types!

These people are rude and not helpful. I rented online a space for 64 dollars a month. Now for my second payment they are telling me it went up to108 dollars a month. So if I were you I would not do any business with the place in Cheswick pa. It's a scam

Thank you for public storage on Rte 910 .But thank you mainly to the person in charge Cathy has extraordinary customer service.She helped me in ways that I couldn't imagine . When time's are rough in this bad economy she made sure I didn't lose my unit. Pleasant to speak with her .. very emphatic about everything .I will send anyone I know to that storage facility (specifically in Cheswick pa) just because of the manager Cathy. Thank you again continue doing great service 100 will recommend !!!

Posting this for my dad, Steve Leya, because he has technical difficulties…Kathy was great to work with - I had a problem with short notice on my raised rate - she was very understanding and we were able to quickly come to an agreement.

Cathy S. Was extremely helpful and attentive from start to finish of the rental agreement. She is great to work with. Great team Member for sure. I have all the confidence I need. Happy to be a new customer. VHS

I have worked most recently with Kathy at the Cheswick facility!! She was wonderful, patient and answered all of my questions!!! Being older I learn better by “hands on” help; Kathy met me at the storage area and showed me exactly what to do!! Great representative!!!

They double the rates without even notifying you. I started off paying 40 bucks a month, they now charge me 80 without any notification whatsoever. Bad, deceitful business practice. Do not trust them. Go somewhere else!

Bill B. Was wonderful. He helped me through everything. He was patient polite considerate and kind. Will recommend highly

Nikol, was wonderful to work with. The website would only let me order/schedule a day later, after I scheduled Nikol helped me change that to the same day! She helped me tremendously. The spaces are very clean, and organized. I will rent here again in the future and I do recommend public storage!

Michelle was great and on top of her game. She made me comfortable because she is a real person

Great price, great clean facility, but the entry keypad wasn’t working 40 minutes before their closing time, and no phone numbers could get me in touch with any customer service. Put me back well over an hour and costed me more vehicle rental time. i only was able to access the facility due to a contractor that was working on site happened to notice we were having difficulties. ability to reach service is important to me so i will be looking elsewhere once the time i already paid for is up; even if it costs more customer service is what is important. UPDATE 4/29/23 The district manager of the facility reached out to me promptly after leaving this review and explained the situation and the technical problems they encountered. He seemed sincerely apologetic for the inconvenience and asked all information he could to avoid this problem in the future. i am impressed with the customer support i was given and for that i give the facility 5 stars. In my eyes, without great customer service, any business will not be successful. bottom line. as long as the company continues to treat customers and issues the way my situation was handled, i can easily see it thriving. I apologize i forget your name, but thank you.

I rented from this location for over a year and received nothing but good service! The units are very clean and secure. When I moved out Karlie was especially helpful and made sure everything went smoothly.

Booked online and moved our stuff in same day! Amazing experience. I was frustrated calling units that were full or didn't call back so Public Storage's online booking option was amazing. We used the space for about 6 months in between houses. Great access with the gate code. Units felt clean. We stored artwork and high end furniture without a problem. Price was great for the size unit we got. Absolutely recommend!

The facility is less than 1 year old and there are several safety systems (gate, surveillance camera, unit lock). Jessie was very attentive and knowledgeable and the price is reasonable. I have a great experience renting my unit.

Today I walked into the Public Storage facility on 910 in Cheswick and was greeted by the Manager, Jessie, at first I was only planning on asking a few questions because I had my 21yr old ID niece with me (who has zero patience for any of my shenanigans) 🤣 As I was asking my many questions, my attention seeking girl decides it’s time to scream (she lives to scare ppl) and proceed to fiddle with the iPad at the desk. As I was trying to calm her down, Jessie looks at me and kindly reassures me, “She is ok” 💕 We then proceeded out to a storage unit where she allowed us to go inside and (scream)🤣 look at the size. Once finished we went back to the office where I decided to secure 7 months in a10”x10” unit. If this company hires unique and kind individual such as Jessie, well that’s where I want to be. Thank you Jessie for making my experience such a calm and pleasant one. You really are an angel. Thank you. Kim B

Public Storage is the third storage unit business we have moved to in three years. The first two were fine, but after the "opening day special", raised their rates dramatically, without providing anything extra in service. Public Storage has been different, in the best possible way. Jessie is there to work with you! She is friendly, accurate, and efficient. The whole new rental experience has been all positive for us, and we believe that our business with Public Storage really matters. If you have a problem with your storage unit, call her. She is there to help, and will respond quickly to your needs. Thanks, Jessie!

Jessie is amazing! Best property manager ever! Rent your space here, you’ll be over the moon pleased.

Jessie is awesome! She makes everything run smoothly!

Never having rented a space before I found my experience to be top notch the property manager Jessie took her time to answer all of my questions and made the move in so easy. Very professional and courteous walking me to the space and ensuring my needs were met.

Jessie was great and extremely helpful at the Cheswick location and Kat and Dawn at the Wexford location!! Thank you ladies!

Jessie was super helpfull and made things easy! Rockstar!

This place is great! Super clean and Jessie is a great property manager.. Would highly recommend checking it out.

Kind friendly service ,clean place it even smells good

After my current storage facility in Harmer hiked the price up 60%+ I went looking for a new storage facility. Public Storage checked every box that I was looking for and exceeded my expectations. Highly recommend this place and Jessie the Property Manager is awesome! Don’t hesitate to check this place out if you’re in the market or at least want to compare pricing to your current set up. You won’t be disappointed.