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Public Storage Self-Storage Units at 8085 SE 82nd Ave, Portland, OR
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 21/mo
Small 5'x5'- climate controlled
- upstairs access via elevator
$ 21 /mo $ 26Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 38/mo
Small 5'x10'- climate controlled
- upstairs access via elevator
$ 38 /mo $ 48Best Price Label+ one-time $29 admin fee
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Convenient Locations -
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Advanced Security Features
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10'x7'Online only price$ 60/mo
Medium 10'x7'- climate controlled
- upstairs access via elevator
$ 60 /mo $ 75Best Price Label+ one-time $29 admin fee
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10'x9'Online only price$ 64/mo
Medium 10'x9'- climate controlled
- upstairs access via elevator
$ 64 /mo $ 80Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 67/mo
Medium 10'x10'- climate controlled
- upstairs access via elevator
$ 67 /mo $ 83Best Price Label+ one-time $29 admin fee
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10'x9'Online only price$ 78/mo
Medium 10'x9'- climate controlled
- inside unit
- 1st floor
$ 78 /mo $ 97Best Price Label+ one-time $29 admin fee
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10'x14'Online only price$ 96/mo
Large 10'x14'- climate controlled
- upstairs access via elevator
$ 96 /mo $ 120Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 101/mo
Large 10'x15'- climate controlled
- upstairs access via elevator
$ 101 /mo $ 126Best Price Label+ one-time $29 admin fee
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20'x9'Online only price$ 113/mo
Large 20'x9'- climate controlled
- upstairs access via elevator
$ 113 /mo $ 141Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 125/mo
Large 10'x20'- climate controlled
- upstairs access via elevator
$ 125 /mo $ 156Best Price Label+ one-time $29 admin fee
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20'x9'Online only price$ 138/mo
Large 20'x9'- climate controlled
- inside unit
- 1st floor
$ 138 /mo $ 172Best Price Label+ one-time $29 admin fee
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Reviews ( 496)
This public storage unit is much nicer than other ones I have been to. It used to be an Extra Space storage and was bright green. They are currently working on remodeling it with new orange and white colors to match the new brand. Inside is nice and brightly lit, I have a 10x10 unit upstairs, because ground floor units cost more. The elevator is nice and big and with the use of a rolling cart I have not had any difficulty with moving large things in and out.
My only complaint is how finicky the app can be for opening the gate and elevator. Using their app with Bluetooth you can remotely connect and open the doors, but it doesn't always work, and then I have to hunt for the code to type into the box which is mildly annoying.
I have heard rumors that prices may go up after I have been here for a while, but so far I have a good deal on the rental price. I am using it to store all the stuff I can't fit into my tiny apartment, it's like having a garage that is 5 mins away.
Pearl was amazing polite and overall so helpful
Christine was quick, knowledgeable and had me activated and out the door very quickly with no issues. Very excited to start renting here with great customer service at the front desk when I need it!
Isn't too bad but the day time service sucks. Makes people wait out side in cold because he only wanted to help one person at a time but can't the rest of us wait inside where it's not freezing 🤦♂️😢
11- 23-24 **UPDATE ** storage my van there it was broken into. You pay so much money in hopes that it's secure and of course they break in and steal everything 🤦♂️😢
Justice was extremely helpful when moving in. The space is very clean and I love how secure it is.
Edit: had another great experience with Shawn when moving to another storage unit. He was very helpful and kind! Thank you for the great experiences.
Staff is unprofessional and not friendly. Office was closed in working hours. It was twice.
We rented from The public storage on 82nd and was treated terrible. It was the worst experience I have ever had! We was accused of being tailgated and our lease was terminated. When we tried to speak with a manager we was denied. We are very kind people and don't break rules. But in today's world I will not confront anyone if they force their way in behind me. I feel like that's the job of the property to have security or something in place. I left the unit clean and swept and was gone on the day I was asked. But I don't recommend public storage they are very rude and unprofessional. Money saver storage on 92nd and Johnson Creek. They are amazing and kind they have carts available for use and a free move in truck available for use.
This Public Storage was wonderful to work with!! Especially was grateful to Lisa for all her help! EXCELLENT customer service!!
Very nice People here and good safe plase
Excelent customer service friendly and knowledgeable. Thanks Shawn!
Christine was able to help me on the same day with excellent service with a fantastic price.
The manager on duty, Shaun, was very helpful and courteous. The facilities are nice and clean.
Shawn was excellent with communication and eve thing else recommend this place cuz it’s always clean and peaceful
Shawn and Julie were phenomenal. Made everything seamless and easy from start to finish!
I would like to give a huge Thank you to Justice! For what ever reason the automated pay service messed up, saying that I was late. Justice fixed all that. Would do business with this establishment again.
Lost my phone. Agent held it for me. 8085 Se 82 Ave store in Portland Or
Shawn at this location was amazing!! I’ve been having some personal issues and needed to change my gate code but was having a hard time getting there. When I was finally able to get to the location it was literally 10 min before closing. He made it a point to get the code changed for me and even waited after his shift was over to make sure I got it. This was the best customer service I’ve received from anywhere in a long time. I would definitely recommend this location if you need a unit. Five stars all the way!!⭐️⭐️⭐️⭐️⭐️
Very friendly and kind staff. Clear instructions and they made it all easy for us!
Justice was great and super helpful
Justice was totally professional all the Way🤗
Justice was great! Very helpful and nice!
Justice big help!!!!! Showed me around and gave me all the info i needed!!
I'm not sure I would trust the reviews here, because I was solicited to leave a fake review on Facebook today. My own personal experience at this location was okay, not the worst but not the greatest.
Christine was super helpful and awesome
Very helpful
I haven’t even had the unit 6 months and they increased my rate 30%! I called to ask if this is normal and they confirmed that it is. This is not sustainable at all. 30% increases every 6 months is insane. They do not want long term renters here. The facility is nice and it’s right by my house, but their business practices are shady. Do not rent here unless you’re only only using it for less than 6 months.
Been here almost 3 years with extra space storage then you guys took over just wanna give review to Raymond so professional hate seeing him leave over all you guys still have a great customer service there like the guys did when it was extra space storage
Terrible customer service. I gave publuc storage a notice of departure.letting public storage I would be out on the 1st of the month. And I was out on the first. I left the key and lock ( I didn't get my 50$ deposit). Instead of letting me know that I wasn't out on the 30th they would charge me 110$. Im a valued customer! you would think they would give a courtesy call to let me know to be out a day before. It's funny they sent me an email saying I was out on the 2nd (not true). I know one thing for certain and two things for sure they will never rip me off for a month of rent and I made every payment. Shawn the manager said he would get it waived but they couldn't pro rate but they can waive the fee. And it's a company policy. But of course the pro rate when someone comes in the middle of the month. You guys will say anything if it fit your narrative. I sent a complaint and still haven't heard anything back .
This was my first time renting a storage unit and Justice at the front desk was very friendly and helpful. He answered all my questions and made the process easy. I really appreciate how clean the facility is.
Good prices
Great customer service
Very professional and helpful staff.
Raymond was so helpful, he went above and beyond to help me with everything. I've never rented a storage before. Public Storage has a Gem in having THIS Man working for them What seemed overwhelming to me at the time. Raymond helped me with all of it.
Reymond was super helpful, quick and professional. Happy to have the peace of mind knowing that the management here really takes care of their customers.
Raymond is amazing! He helped me thru a difficult time. My storage was broken into and I was going to leave. He was able to get me a new lock talked me thru the process of reporting it and showed me the benefits of staying with them. I’m talking his advice and also staying with public storage!
Raymond is the man!! Truly awesome. Ty!
I went to restroom, came back and someone locked my storage space, a manager on duty. Now I have to wait a week or more for property manager to drill a hole and remove the lock..... I am amending my poor review ... I had an issue and I should not have shared it publicly so I am apologizing to management. My issue has been resolved and am satisfied. Management acted accordingly by protecting my belongings, so thank you!!
Lisa was very nice and we were able to sign able papers easily
Raymond gave excellent customer service to me in assisting with rental agreement and assisting in answering my questions and concerns and was very patient with me.
The property manager Raymond has been nothing but professional and incredibly helpful. It is clear that Raymond takes pride in his job, and he has a real knack for customer service. He has erased so much of my stress and made things much easier. I couldn’t recommend this location more, because Raymond will take care of you.
Awesome helper excellent customer service
Thank you Raymond very
nice Customer service and with a smile
Raymond is a true professional. Who not only shows empathy and a willingness to help his customers/renters. He always has a smile on his face and is very knowledgeable... I know if I have a question or a concern. Raymond is my man...what ever you are paying him...it's not enough!!!
Raymond was so excellent, highest costumer service so far 100%
The new manager Raymond helped me transfer not only to a smaller unit but when that unit wasn’t big enough got me into a little bit larger unit at a price I can afford.
Raymond is very professional and nice
Raymond was awesome! Really!!
Customer service was excellent. Very patient and friendly
They were understanding and curious always
I’m sorry, but when the website states that 24 hour access is a possibility, you would think when a client calls and says they need 24 hour access just one night in order to get everything moved on time, and they won’t allow me one night, well that is poor customer service. I almost lost a lot of my belongings because they wouldn’t grant me a single night to unload
Very easy process, Jeffrey was great!
Great service! Quick, efficient, & very relatable staff.
Jeff and is crew over there are amazing definitely they keep the place safe and clean !!! Customer service out standing!! Any questions you need just ask them !!!
Excellent service great and friendly customer service personel
Easy and fast service!! I’m very impressed. Got a storage unit quick and no issues!! Thank you very much Steven
I am posting a one star for this location on 82nd. I have a storage unit at this facility prior of renting here. I have spoken to Stephen Duffy.. Stephen Duffy had insured me that this was a safe place prior a renting here. Stephen goes on how it's secured. They get cameras in the security is great here.. So I chose this spot everything was going fine until 1 day. I get here in my storage unit.
His drilled out and opened up. So I spoke to Stephen Duffy again about that death and he seen to have no worries about my unit as I lost $7000 and 1 night.. I asked to see the camera's footage he denied nor did he wanted to help to saw a situation just for my safety and other.. And all he could tell me right now is that it's obvious hands. He can't do nothing about it and I didn't sign a insurance plan. Well the day I signed the contract with them the next day they had left a message with me that I didn't sign insurance plan and that it was kind. Of mandatory for me to have it so I went backup to the office signed everything and he told me I was all good they didn't relate to. My that I didn't have insurance. I thought we had signed for the insurance.. If I was your I wouldn't choose this location just because of the death that's happened here.
There's transience that come here they live here and it's just not a safe place.. They will not help you in any way form or fashion not all. They can do is say you didn't sign this force not their fault.. One thing I have to say is that I pay almost $200 a month for the safety in the space here and I don't have either .
I have to say that the staff was 100% completely awesome they were super friendly the two people I spoke with and then another man took the time to send me a voicemail just making sure that everything was okay with the storage I actually haven't made it to my storage unit yet to check it out the key is left inside for me so I can't really say about the actual unit itself but pretty much all units are the same cement walls cement floors you know but about the customer service I think it was wonderful and they were very very friendly more friendly than any other storage place I've ever gone to I definitely would recommend them and the prices are also great
Easy to work with and responsive to customer requests
Clean, secure space. Easy access and convenient parking. Great customer service.
Very cool online process and maintainance and support on the phone.
Download the app and sign up and have access at the gate with your app and storage all on your phone I loved it. Great job.
We stored a vehicle for 8 months. It was easy to get in and out and the communication with this location is excellent! Easy to speak with someone on the phone. After the car sitting for 8 months there were no issues of any damage or theft. It was well protected.
On site employee was great. Keeps the place clean, remembers your name. Feels like a small business.
Had a medium size 1st floor storage unit here for almost two years. The facility got better in this most recent year and I agree with other reviews currently for cleanliness, ease of access, and availability of carts. The side street where entrance is unfortunately does attract a lot of transitional activity that seems to come and go over time as sweeps are done.
I’d only recommend them for short term storage though, specifically due to the heavy rent increases. First rent increase came at ~3 months and was a 60% increase. Two more increases and at moveout I was to be paying over twice the original rate I started at. A quick check to their website at my moveout date showed my same size, ground level unit available for LESS than what I started out paying ~2 years ago. So, be aware.
So far it's very clean
I have rented from Extra Space Storage on a number of different occasions in the last several years. In all cases, through different locations, I got to work with Jeffrey. His customer service is unmatched not only in the storage unit business but just in general. Extra Space has a policy that increases the promotional rate after awhile—not to mention their rate being slightly higher than the competition. Even then, I still choose to rent from Extra Space because they employ folks like Jeffrey. If you care about your belongings, you should also care about who works at the place where they're stored. If it was not for the experience I've had with Jeffrey (and other Extra Space employees), I would absolutely take my business else where.
was very helpful and very nice and has excellent customer service skills.This storage facility is very nice and they have thought about everything making it easy to get in and out, coming from uhaul you could only imagine definitely will not be going back.
Excellent facility with amazing staff! Didn't get my autopay set up correctly and Tabitha contacted me BEFORE any late fees accrued to let me know there was a problem. Helpful and friendly staff, convenient location, and secure storage make this place a winner!
Excellent service and staff. Highly recommended!
The staff was super helpful with everything I needed. The facility is clean and the storage is actually very nice. I can't snt say enough how hard it is to get great customer service these days but these guys went above and beyond. Great storage and great customer service!
I had a great experience with Tabbatha when I came in to check out storage sizes and options, prices etc. She was very helpful, professional, friendly and a great front for this business. I am so happy with the knowledge she was able to provide me with and when I am ready I will definitely be back to rent with her.
Meeting Tabatha was great, excellent customer service skills and will be back to rent thanks
Got this storage in 2021 because I had to move out of my apartment. I ended up moving states and wasn't able to come back until now (2023) the facility is clean and the staff are friendly and very kind. I was driving to Portland from out of state and the traffic was a nightmare (genuinely don't miss that 😂) Eric was so nice about the fact I had to keep moving the appointment to have lock drilled off later in the day. (I lost they keys during the inter-state move) and when I did get there he was prompt and courteous and even helped me close out my account.
The only reason this place is 4 stars instead of 5 is due to the lack of ac. It's entirely too hot under the hallway lights especially mid-day due to the combo of bright lights, big pane windows, and metal walls. Other than that this place was great if a little pricey and it will definitely do in an emergency.
No complaints. I stored there for over a year and never had any issues.
Sara did awesome. And it was only her third day!!!
Help me to switch from small to bigger unit quickly and effectively.
I coudnt ask for a better place to store my stuff. It is always clean and the office staff is super helpful.
I just did on page before
Nice friendly place
I think I'll be happy keeping my belongings here.
Excellent and professional service we received from Jeff. Thanks.
Eric is awesome! Process was very easy and straightforward!
After 3 months of storing at this location my bill went up $100. Been told by multiple people they tend to do that. Didn't receive a notice in the mail 30 days prior.
After having a storage unit for 4 months, they raised the price $70 per month without any notice. Very professional.
I will never rent a unit from these guys ever again. I have been charged for 2 units because of their own employee told me the wrong information. when i clearly asked if I needed to do anything else on my end he said no but now turns out he gave me the wrong info . so because i didn't leave the lock off the unit even though i asked beforehand i am being charged 111 bucks.
Roger was amazing it's was a very good experience with the company thank you Roger for all your help with everything
Staff very courteous and helpful. Facility is exceptionally clean and well-maintained. Highly recommend.
Convenient, good rates
Very friendly and they have great security.
He was very courteous and professional..Positive and warm attitude..very helpful and knowledgeable.
Jeffrey was amazing. Received excellent customer service and treated with care.
The facility is clean and safe, our unit was always accessible when we needed to get to it, there were always plenty of carts available.
I also appreciated management being available when I need them and we’re always willing to help.
If we need another storage unit, we’d definitely come back!
Helpful and friendly staff
Super clean, very secure, and nice onsite staff.
Jeffrey is amazing
I had a fantastic experience with Jeffrey at Easy Space Storage. He was incredibly knowledgeable, friendly, and made the whole process seamless. His customer service was outstanding, and I felt confident that my belongings were in good hands. I highly recommend Easy Space Storage and particularly Jeffrey for anyone looking for top-notch storage solutions and exceptional customer service. Thank you for making my experience such a positive one!
Excelente servicio, el Personal fue muy amable y nos ayudaron a solucionar todo lo que necesitábamos, excelente experiencia, Súper Recomendado !!!
I was treated good,They went over all the rules,and The customer service they gave me was great.The place was clean.They answered all my questions I had.I would definitely recommend you guys to friends and family.
Customer service was excellent! Prices are fair and the space is clean. Would highly recommend!
Jeffrey was absolutely amazing eith his help. We called to rent a second unit and he helped with getting it all set, explaining everything in detail and making sure that I got all my questions answered!
Clean, good customer service, willing to work with you, and facilities are quite secure!
Jeffery was great. Clean hope to have professional relationship and great storage facility.
Had an access issue when moving in but the manager personally reached out and apologized and took action to remedy the situation.
Jeffrey was amazing! Awesome customer service. Facility is clean, temperature controlled, great rates. Very pleased with Extra Space Storage.
Jeffrey was awesome!!
Thank you for the great customer service and storage availability!
My wife and I are both very happy we came here today.
God bless you.
Tony and Melody Monfils
Big units
Helpful staff but inconsistent hours of availability to my actual storage unit. It's advertised as 6am - 10pm but the gate is usually locked till @9:30am. Wish they would update the hours accordingly.
Very nice storage facility, always clean and secure. Jeffery is fantastic, the renting process was easy and efficient.
Great service!
The staff at this location have been very friendly, helpful, and professional. I also appreciate how they look out for the community and other businesses that surround them. The prices were very affordable, unfortunately rent doubled for the unit I was renting after four months. It turned out I only needed for just for a brief time. My hope is management and corporate work with tenants if they are unable to afford such large increases.
This place has a very bad problem with theft. My unit was broken into and about half the stuff in it was stolen. I would not recommend this place to anyone! I know I'm not the only one! After all the thefts they have had they still don't have security. Find a different storage unit. Your stuff is not safe here!
The facility is beautiful and feels safe for my possessions, and I feel safe bringing things in and out of my unit alone. I am a woman alone and therefore in more danger from predators than a man or a group of people.
The online rental process is simple and you really never need to see the staff since a cylinder lock and keys will be found right inside the unit for you to use after using your code to get in the gate, large roller carts free for your use are in an area that also needs a code to access and lastly yet another code must be used to get the elevator to open. I couldn't have asked for a better storage solution!
Everyone's been really great with any questions I've had and making sure the place is clean and safe.
Easy online rental and they let me upsize for online rate when I got there and realized wasn't going to be lbig enough seeing it in person. Staff is very friendly and helpful. Clean unit and facility...
I had a great experience utilizing The Extra Space Storage space.
Advantages, The staff was great to work with, the building and space was clean and easy to navigate and the climate controlled space was a plus.
Signing up was quick and easy
I have used the Milwaukie site on Johnson Creek and I'm currently with their 82nd store. Management and employees are amazing. It's rare that you find an entire staff courteous, friendly and going above and beyond. Both of these places having incredible staff.
Was impressed with the process to rent a unit 100% digitally. Was EXTREMELY impressed when I went to close my account and the representative found a way to get me refunded for the payment that had just processed and closed my account in a matter of minutes.
100% satified and i would like to personally say thankyou for being treated so respectfully in.an area of portland where this often is not the norm
Clean, new, very pleasant and helpful staff. I was only helping.
The manager who runs this place is just terrible, and the inside of the place is terribly hot during the summer,
We're currently in the process of moving to a different storage unit because the guy who runs the place seems to have called the cops on my fiancee for charging her phone outside the place for too long,
I used their services for about 8 months. Never had any issues. Move in and move out were pretty seamless. It was a good experience for someone who never thought they'd need to rent a storage unit!
I had purchased a unit and my code didn’t work for the first 40 minutes I was there I then got it working and it seemed fine however 10 minutes later it once again stopped working,”. I had to go back and re activate the code again and it worked until I returned the next day to drop off more stuff and my code once again wasn’t working the office was closed so I had no way to fix it once again
very helpful on choosing the right unit i need and very kind and nice job
I have been a long time customer with Extra Space Storage and I am extremely happy with their service. Now that I needed to move my stuff into a bigger unit Cody went above and beyond to help me find the right size. Cody was fantastic in walking me through the process and finding the right size for the space that I need.
I highly recommend and encourage anybody who needs to free up some space from home to use Extra Space Storage. Contact Cody and he will take great care of you as he did me.
The frost desk staff was very helpful and assisted me in procuring a storage unit that would suit my needs that day. They weren't even from that specific storage facility. That just tells me that specific individual cared about their job. I loathe that Extra Space takes up valuable resources for other places of living or even blank space, but needing storage for just one month, I guess I went with the devil I knew.
So amazing! I was able to set up my reservation painlessly online, the gate hours go to 10pm so I can access the unit even after work, the contract is month to month, and my unit (I got a 5x5,) was super reasonably priced and easy to find! The unit was clean and I felt comfortable leaving my furniture in there. I will NEVER go back to Public Storage after my experience with Extra Space!
Ok, increase prices safe enough does a good job trying to keep it keep right
Big place. The Saturday worker tried to take a break before letting us turn in our keys. We were moving out it's a 30 second transaction.
I was really impressed with how well manicured the grounds are here at Extra Space Storage, Cody has done a great job and it shows.
My house is very small (<800 sq ft), and I seem to move things from the shed to the attic - but have too much stuff to really get it organized. Extra Space Storage came in really handy for a few years to help keep a few larger items that were taking up too much space when I didn't need them (e.g. portable air conditioner, etc.). Never had any problems with access, and it was always well lit and clean.
Great experience, quick and easy. Cody and Axel were very professional and answered all my questions.
Cool people great vibes.
No hassle
Clean, respectful staff, decent temp inside facility and great seat security
Excellently kept and secure facility. Rate hike was a bit much though.
Good and secure kind of small in spaces but there very secure
I have to say that these folks at the Extra storage facility on 82nd were beyond helpful. Cody and Lynn are super friendly, helpful and knowledgeable. I really appreciate a business that still cares about their customers. Thank you very much! Highly recommend.
Very clean with great customer service!
We had a pleasant experience at this location. Cody was awesome and helped answer all of our questions. The facility was very clean.
Moving in this morning was very simple! Everything was ready to go. I stopped in the office and met Cody. Very helpful with information. Looking forward to our stay here in our next stage of life.
Lynn checked me into a 10x15 unit. She reviewed the contract/ lease info. Fees and promos; she described the outdoor entrance and answered all my questions patiently, thoroughly and clearly . Very satisfied customer 😊
Thank u to the guy cody that helped me out today u where very helpful polite and respectful I appreciate u to the fullest your an awesome helpful and intelligent employee at our storage!!!
Came to pick up some stuff and was having difficulty until Cody saved the day.. Big thanks to you Cody
Cody K has been very friendly and helpful with my Extra Space Storage experience. This is my
First time storing items with Extra Space and Cody took the time to answer all my questions and work with me. I’m a Military Veteran and I can tell when someone takes pride at their job. Good customer service and a hard worker should be rewarded and appreciated so thank you Cody for everything.
Extra space on Crystal springs, Cody and Lynn... I have been storing stuff for over a year... They are always very pleasant to work with, very kind and understanding, for me they went above and beyond in helping me with my circumstances... Public storage cannot even shine a light next to them... The facilities are well kept and the process of renting is very easy... I'm almost sorry to move out... Thanks guys great job!!
Everyone is super helpful and friendly .
Thank you
I was greeted professionally,and assistance was prompt,my questions were answered in a way that was easy to understand.I was walked through the building & drive up area along the way I was given instructions on each thing we passed.like store hours, bathroom hours,carts usage, elevator operation and how to enter my code at the gate.I want to thank you for making this a comfortable and easy experience.
Very professional and helpful staff
Quick, straightforward, friendly service, clean facility- not sure what more you could ask for from a self storage place.
I've been using this place for almost three years and they are reliable and honest.
My bill started at $112 and two years later it had gotten up to $130 when I stopped by the office to get an update on the security codes I mentioned my rate increase and the man working at the time immediately went into the computer and figured out a way to reduce my bill.
Thank you Cody, your sincere desire to do good for people has not gone unnoticed.
Cody is great to work with! The facility is clean and well-managed. I feel very confident that my vehicle is in safe hands. I highly recommend using this location for your storage needs.
I'll start and say that the staff is communicative and helpful. However, my campervan was parked there for 1 week and was broken in to, along with other vehicles stored there, rummaged threw and had many items stolen. This facility is not set up or secure for vehicle storage. The gate to the vehicle parking area is on the opposite side of the office, so they rely solely on camera footage and walk arounds. The fence around the parking is 6' tall, which is very easy to climb over undetected. And there is a manual exit door that does not require a code to leave, so once thieves were in, they could take whatever they wanted and freely exit and or open the door to let other thieves in. I would not store your vehicle here until they have upgraded their fence/gate/security.
Extra space storage was clean and seemed nice at first but has quickly gone to extremely dirty and extremely unsecure. They have a huge problem at extra space storage off 82nd and crystal springs Blvd with the homeless population across the street and a lot of trash outside of the location. They have cleaned this up now 3 times since I've been here but it always seems to return. At extra space storage they don't seem to do anything to help secure this location while entering. I've been asked more times than I can count if I have money or cigarettes while in my car waiting to enter my secure code. I'm a single woman and sometimes come after dark and it's more than a little concerning and scary to feel that way when I'm paying so much for this storage at extra space storage. Not to mention they have uped my rent 2 times since I've been here. I really would like it if they would clean the floors maybe once a month. They are really gross and the elevators smell disgusting. Also at extra space storage the carts seem to keep disappearing. They have a big theft problem here and I would not recommend storing your stuff here if u want to keep your belongings. I've talked to many other ppl here at extra space who have gotten their units or stuff parked securely in the lot stollen and they say extra space storage does nothing to help them find who did it. This is my last month here. I'm moving my stuff to a different storage company . My advice is to Shop around because there are other companies that offer good secure units at a good price and have way better reviews that are actually legit.
I've been there for a year and a half now and the place is always an excellent condition safe sound courteous employees highly recommended
Amazing customer service and great app to rent a unit without making contact
Seriously, The best service I’ve experienced in a long time. Great rates and clean facility. Thanks to Cody.
Everyone at the team was very helpful and had a much appreciated positive attitude. Thanks all !
Mybunit was broken into 2 different times. Then they raised the rent by over 30% I moved to a new location and paying less for a bigger unit with security cameras in every hall not just the entryway.
Thefts and increasing costs - stay away
Ariel was awesome. She answered all all questions and was very professional .
So with procrastination being my first language i registered for a parking spot here over the phone the day before, let me tell you when they called me and said I was the FIRST one they called for the ONLY spot available I was more than happy especially since that spot had been bought out but not used prior to for several months and as of the week before to be available. The staff absolutely amazing! Thanks for making this a lucky day!
I have been with this storage company for over a yr. I have never had issues with my rental unit and when I came across times it was difficult to pay I was given many great options/solutions that would help me pay my bill in time before losing my belongings.
Even though my favorite ladies are no longer there,with extra space I will say I experienced excellent customer service and a welcoming friendly atmosphere!
I am glad to say the team now is just as capable and I love that I can trust and feel reassured my things are secure. I'm glad I chose this location & company!!! Extra thank u to Lynne for your wonderful help today great job👍🤗
Nice staff decent rated very clean units and secure
Good prices for decent size spaces
Nice and clean. Ariel was great to work with. So much better than other storage facilities.
Katie was very helpful and kind in setting our storage unit. Super sense of humor !
I started my process online, and it was followed up by a quick phone call from Cody. The explanation of the process was very digestible, clear, and NO up selling at all.
When arriving at the facility, I was happily surprised at the cleanliness. The customer service by cody was very friendly l, poiniant, and personable.
I'm happy with my choice to use this facility.
I like extra space because they have 10X30 outdoor parking spaces for around
$100 per month.
Not a feature you find in most storage facilities.
The staff is very knowledgeable & friendly
They keep inside clean.
Received a great promo for first month free and regular rates were competitive with surrounding storage facilities. Cody was very professional and helpful getting us quickly situated to start using the storage unit.
I rent a 9'×20' unit in the Extra Space Storage off of 82nd and Johnson Creek in Portland. A man by the name of Cody is the new manager at this location (for about a week now). He is by far, one of the nicest, most professional and hard working managers I have ever come across in the storage unit industry. He talks to everyone and treats everyone he comes in contact with, like they are the most important person in his life. Even the customers who are rude, and short with him when they first meet him, he treats the same. He is constantly busy, and cleaning up anything he sees out of order. I swear he must polish these cement floors in the hallways like 3 times a week. He starts everyday out the same way he ends everyday, which is by walking the entire property and picking up anything out of place and sweeping the floors. While he does that, he takes time to greet everyone he comes across and he asks them how they are doing. He genuinely cares about people and he takes care of customers. I cant say enough good things about him. I really hope Extra Space Storage pays him what he is so clearly worth so that he stays working here at the complex I rent at. In just under a week of being here, he has turned this place completely around. Thanks Cody for looking out for me and my things!