Public Storage Self-Storage Units at 5016 W Reno Ave, Oklahoma City, OK
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Address
5016 W Reno Ave
Oklahoma City,
OK
73127
24/7 Access Available
Property Open
Mon-Sun 6:00 AM - 10:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- RV Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
24/7 Access Available
(24/7 access available)
Property Open
Mon-Sun 6:00 AM - 10:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- RV Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
24/7 Access Available
(24/7 access available)
Oklahoma City Storage Units Near I-40 and I-44
Storage units in Oklahoma City can be found just north of I-40 between Meridian Avenue and S. MacArthur Boulevard, a bit west of I-44. Outdoor storage units with drive-up access are on-site in a range of sizes to get you organized. Just look for our Public Storage Orange rollup doors for cheap storage close to downtown, Oklahoma State University and Will Rogers World Airport.
Corbin Hills, Briarwood Estates and Hilldale families and neighbors can store recreational gear in a 5x10 storage unit. Behind the athletic equipment, gardening supplies and summertime gear like lawn chairs or pool toys, store holiday decor and off-season clothes.
Use a 5x15 storage unit to store two rooms of belongings if you are expecting a new member of your household.
Small businesses along Reno Avenue looking to declutter public spaces can store excess inventory, materials and filing cabinets in a 10x10 storage unit. Everything will be handy whenever you need it.
Clear out your garage with a 10x15 storage unit. Whether you float or paddle, drive-up access make canoes and kayaks and other personal watercraft easy to load and unload for trips to nearby Lake Overholser.
Homeowners around Western Heights High School planning to remodel can store six rooms of furnishings in 10x25 storage unit until the project is completed.
Oklahoma City Public Storage has the right storage solution waiting for you.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Hours
Rental Support
Monday
7:00 AM – 12:00 AM
Tuesday
7:00 AM – 12:00 AM
Wednesday
7:00 AM – 12:00 AM
Thursday
7:00 AM – 12:00 AM
Friday
7:00 AM – 12:00 AM
Saturday
7:00 AM – 12:00 AM
Sunday
7:00 AM – 12:00 AM
Access Hours
Monday
6:00 AM – 10:00 PM
Tuesday
6:00 AM – 10:00 PM
Wednesday
6:00 AM – 10:00 PM
Thursday
6:00 AM – 10:00 PM
Friday
6:00 AM – 10:00 PM
Saturday
6:00 AM – 10:00 PM
Sunday
6:00 AM – 10:00 PM
Office Hours
Monday
6:00 AM – 10:00 PM
Tuesday
6:00 AM – 10:00 PM
Wednesday
6:00 AM – 10:00 PM
Thursday
6:00 AM – 10:00 PM
Friday
6:00 AM – 10:00 PM
Saturday
6:00 AM – 10:00 PM
Sunday
6:00 AM – 10:00 PM
Explore our Oklahoma City, OK Storage Units at West Reno Ave
Self Storage FAQs
Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.
Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.
Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.
Indoor Storage Units: Located inside a building with hallway access.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.
Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.
Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.
Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Check your facility's offered features.
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Check your facility's offered features.
Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.
Resources from the Help Center
How Self Storage Works
If you've never rented self storage before, we're here to help.
Making a Reservation
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Features & Amenities
Your storage needs are unique. Find out which features and amenities are right for you.
Moving In
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Customer Reviews
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I was leasing a storage outside for my motorhome. They have plenty security cameras and yet nothing no one has called me my Cadillac converter over $2000. They stole off of my motorhome. This is awful business. Public Storage should’ve called the customers and told us what happened before we knew about it? I did like this place, but they fell bad to call customers when customers people was broken into the storages very awful👎👎👎👎
Ashley did a great job, thank you
Ashley was awesome
Ashley was so helpful!
Ashton is very helpful !
Ashley is absolutely amazing I couldn’t recommend her more. She helped me within minutes of the matter that I had. I’ll definitely be using her again.
Great service
Ashley was great
Cannot get ahold of the person at 5016 west reno okc location on the phone or at the location,,,an I cannot add debit card to my acct smh
Great customer service
I think the girl name is Ashley. She was professional and kept calling and checking on me to make sure I moved in okay I will highly recommend them
Great customer service. Shout out to Ashley.
One of my storages got broken into and the insurance was pointless because I didn’t have receipts of my things in storage so that was a lost and I feel you shouldn’t be forced into having to pay insurance when it’s not even gonna help when things go bad
Very nice and easy process with candince on Reno
Fast and easy, made this very simple, no complications. I am a happy customer 😊
After you've had an appropriate amount of time to fill your unit; I think it was about a year, they will increase your rates by a third. Yes, my monthly payment went from $78 to $103; just due to corporate greed. Luckily I barely used my unit, so it's just a couple car loads. A 33% increase due to corporate greed is enough to move my stuff. But it's not that easy for most. Before you open a unit here, think about the cost of moving it all when your rates go up 33%.
7/20/2026: Just wanted to update. The management is great. Place is usually clean and swept. But I'm still having issues with rate hikes. I'm at like 130 for a small unit. They just keep increasing my rate.
Love the place the storages are nice and neat and candice was great Communicated well and was a. Very big help I wished she worked for me.. very professional and courteous
The staff her are amazing! Especially Julie I had some water leak into my storage and she immediately helped me. And she was very fast and friendly. I greatly appreciate her!
MISS JULIE WAS THE BEST!! SO HELPFUL, MADE US FEEL COMFORTABLE. WONDERFUL CUSTOMER SERVICE !! THANKS SO MUCH FOR ALL YOUR HELP!! 🙂🌺
The manager Julie is awesome. Always finds a way to make every situation a better one. Thanks for all your help.
Got there 20 minutes before closing and the lady was so helpful and quick! Thanks for helping me out!
Just got a unit . Julie was amazing and friendly.She has amazing customer service skills .
Place looks nice and clean as well
Best Storage Units in OKC if you want qualified support ask for Julie
Julie was awesome! So friendly and helpful. Definitely recommend.
Thank you so much Julie for your time and finding me great discounts when I don't have the funding to pay my monthly bill.
Julie she is very good to work with I'm
very very very very happy to work with her
Julie was very helpful
Marco helped me today and the service was wonderful he went out of his way to make sure I got what I needed.
What a sweet heart. Marco was angel 😇. He helped with all my questions and went above and beyond. ❤️ 💙 💜
As sometimes do my newly purchased motorcycle with less than 600 miles went dead, lights out, but public storage was there for me to store my bike to be serviced and secure store care for till shipping date.
Have excellent security and service as one night I entered at ,9:pm to do some winterizing till the shipping maintenance but was locked in as it's not a 24 hr and had to at five thirty am climb out over the fence , later called why I blah blah blah ...yeah my bike is secure enough here to know at least who comes to get it best be top notch .
Then comes the notice by text ten days into your newly rented unit that your storage bill is outstanding that it's January 2 and all rental fees are due by the 1st that you better pay or get charged late fees or worse oh my god lose whatever items like that $3000 or more motorcycle or coin collection you stored there. Cause public storage where you rent by the month doesn't care you just rented that unit 12 days ago rents due on the 1st now pay up.
The manager at this location, Julie was so kind and nice! Highly recommend
Very clean easy access it’s a very clean around the parking lot no homeless people living in the units I really believe I’m going to like it here
Came by to look at some spaces and Julie was very polite, extremely helpful, and very professional! Definitely think she deserves a raise! Will be back to rent a unit when I start packing!
The Lady that helped us get.The stores unit was very loving , respectful and helpful
Julie runs a clean storage facility!
Very professional and nice.
The facility is decent. The app for the gate never worked tho. The reason i am only giving this place 2 stars is because in the 12 months that i rented a unit my rent was raised 3 times. The last month i used my rent was more than double what it was when i first got a unit. Thats rediculous for it to be raised that much in a year. They say that they are able to help change the rent back down after it is raised but not once did it ever go back down. After i moved out at the end of last month they are saying i owe for another month because they say i just got my stuff out yesterday. If that was true they would have turned off my access to the gate and put a lock on my unit to keep me from getting my stuff. But i got my stuff out at the end of last month. I owe them nothing. Beware of this place and their lure you in prices just to immidiatly raise them 2 months after you put your stuff there. They are offering the same size unit that i had for under 30 dollars a month. But they were charging me 80. It was 36 when first started renting there. Rent should never more than double in that short of time.
Friendly helpful staff very clean property I really feel safe while on the property
Jesica.is awsome!!! She is fast friendly and a delight to work with!!!
The customer service clerk Julian was simply amazing and super nice, her communication skills was admirable and the ability to explain was simplistic in the best way, very ecstatic to be apart of Public Storage family.
Just visited store on Reno to pay a payment and let Julie know what happened on Monday when the account showed we didn't have a payment until July 1st and hours later it showed we we late for June. Julie looked at the issue and explained what happened on it..
She was helpful the whole visit and smiled the whole time
Super friendly and helpful. We needed to switch to a larger until and not only did the administrator get us set up with the unit size we needed, but she helped up with the lock when we had trouble with it.
Jo Ann was the best you got!
Fast and efficient I love it
The manager, Julie, was extremely helpful and made my business with Public Storage easy
Stopped by right before closing time and Julie was so helpful. She showed me different units with a smile. Will definitely be back to rent.
Ms. Julie was so helpful getting my app set back up
Ms.Julie was exceptional
Great , very nice
Julie is an excellent manager of Public Storage. She is very nice to customers and does terrific in her job. I highly recommend her.
Very very helpful staff member helped me and explained everything made the process easy and painless and went out of his way to make sure that I got the unit size I needed at the best price. Extremely nice. I would recommend this particular storage (public storage 5016 w Reno ave OKC ok) to anyone. The staff member whose name I cannot recall unfortunately was 1 of the nicest people I have dealt with in any place in the last 3 yrs. Ty.
I didn't have to ask for a refund of my auto pay that paid my unit for Jan. 2026. Since it paid it ahead 1 month management saw this and immediately requested a refund before I noticed and called. They are great to work with.
Julie helped me with issues! I appreciate her kindness!
Best storage unit!!!!!♥️♥️
Courteous and quick!
Ms. Julie helped with all my storage issues. Definitely be nack
I gave Julie a star she was so professional she knew what to do about are situation And had us a storage in 5 minutes and she smiled the whole time waiting on me thank you Julie
Julie was awesome and excellent customer service
Rate continues to increase. Been with them for 8 years and instead of rewarding long term clients, they continue to increase rates way too often. I now pay over $100 more per month than the original price. I can understand slight increaes but this is taking advantage. Will be moving to a different company, one that increases only based on what the average industry rates are, and its minimal.
JoAnn made my move experience easy and wonderful. Thanks JoAnn!
Warning: Stay far away from Public Storage on Reno Ave!
At first, the move-in process was quick and easy, and I thought this would be a decent place to store my belongings. Unfortunately, that changed rapidly. After settling in, communication became nearly impossible — the property manager stopped answering calls entirely. For about three weeks, I called repeatedly and left voicemails with no response. The only time I finally heard back was after I stopped making automatic payments — suddenly, they were quick to call when it came to asking for money.
When I tried to speak to a supervisor, the property manager ignored to put me in touch with a supervisor or anyone higher up and kept demanding payment. I was charged late fee’s even though, I stopped making payment so I could get ahold of them. I went in person multiple times and no one was there. The lack of accountability is alarming. To make matters worse, their “Orange Door” insurance appears to be a complete scam. Most of my stored items were destroyed due to water leaking into the unit, and despite filing a claim for water damage, the insurance company reclassified it as “mold” — conveniently limiting coverage to just $250.
After researching other locations, I discovered this isn’t an isolated problem. It resembles part of a systemic pattern across Public Storage facilities nationwide. They lure you in with a quick deal, then raise your rent after just a couple to few months while providing poor service and even worse customer support.
I’ve leased storage units for years and have never experienced anything close to this level of neglect and dishonesty. There are plenty of other nearby facilities that are cheaper, cleaner, and far more professional. Take my advice — move your belongings elsewhere before it’s too late. You’ll thank me later.
Julie was amazing. Made the process so easy.
Good at first but the prices after a year will not be worth it. Since first getting my unit my rent has doubled after a year. Due to demand for the units. Could not even down size for a lower price. Also don't bother calling the local location they never answer the phone.
Ashley is the best 🫶🏾🫶🏾🫶🏾❤️❤️
Ashley is the bomb. She is very friendly and so help. If you need a storage unit go see Ashley today. And she will take care of you with greatest customer service.
Julie is a great worker and a life saver ❤️
Absolutely love how Julie is always friendly and trying to help and work with me. Very much appreciate her and her great customer service.!
Well I've had a storage here for over a year now and last time I came in my phone ended up dating. I couldn't remember my password. The lady at the counter didn't ask me for my ID. Just space number so I put My own red lockout lock on it and when I came back today to put some stuff in storage y'all put a sticker stating it belonged to y'all on there. I took the sticker off because the lock is scratched with M Taylor on it. Don't put stickers on stuff that don't belong to you and something you don't have a key to. It's not your red lockout lock. I put it on there because of my protection for my property. Start telling your property managers to ask for ID
Marco is awesome 👍
The lady that helped me was very, very nice and was very eager to do so. I would definitely come there again if I was n need of a storage again.
Buen lugar para el almacenaje... Aunque una ocasión robaron dentro de my RV y la empresa no se responsabilizó por ese tono ahí que fue dentro de sus instalaciones argumentando que no está bajo techo y en lugar cerro ahun dentro de la propiedad!!!
I had some questions about my account Julie was extremely nice and answered all my questions. She was very friendly and patient
Customer service is excellent Manager tries her best to help when you have a issues
Julie was great and very helpful
Julie was great. Helpful and friendly.
Nice
Marco and Julie are amazing!
Raising prices again. Just lost this valuable customer.
Terrible experience our unit was broken into 3 times, they raised the price to 290 and auctioned off my grandparents stuff. DON'T GO HERE
Julie your the best thank u😄
Julie was the best very helpful 😄
Julie was great and extra helpful loved her
I've been to this public storage before when I needed help on Monday I went to pay my rent and the young man named Marco was very professional and courteous he did a great job keep up the great work thank you so much
Great lady's. Very helpful
Julie helped me fix my issue fast and easy, great customer service!
Julie is fantastic she has been super helpful, this is my first time renting a storage unit and she has made each encounter stress free. 100/10!!!
Decided to come look at some units because we are moving to the area. We will definitely be coming here to rent a unit from Julie the customer service was great!
The most amazing and informative storage company I've dealt with. Julie was absolutely wonderful and couldn't have done it without her help. I'm terrible at electronic stuff but she made it so easy to rent a unit and we know all the do's and dont's thank you
Marco was very friendly and helpful with getting everything set up.
Julie was very nice knowledgeable and thorough. We really appreciated her.
Julie rocks! She was very polite and helpful.
Julie provided me with excellent customer service. I would recommend this location to anyone!!
Very nice lady Julie took her time to make sure I understood everything and took good care of me !
Julie was super helpful
Ms.julie is awesome and definitely helped me with my storage needs...I recommend this location and her services anytime
Julie helped me out today and was amazing!!
I buy units and this is my favorite location. The manager is so easy to deal with and one of the only ones that is on site every time you show up.
I'm having to edit my previous post in order leave a 2nd review.
Review #2:
⭐⭐⭐⭐⭐ If I could give it more, I would. They must have a great HR Dept. that does the hiring. Bc they've knocked it out of the park again. I've had some health issues pop up unexpectedly. Two surgeries. And, unable to work for a couple of months. That's stressful when you live paycheck to paycheck. Got behind on my storage. Julie Thomas(new mng), is a complete jewel. Every time I have spoke w her. I've gotten the most valuable information. She understands. Listens. She is compassionate. And, very knowledgeable of her job. I got more helpful tips out of her than I ever have anyone. You have to have a passion for what you do & people to result in the type of customer service she delivers. You would think it would be cut & dry. If you're familiar w storage rental. And I have been since 2014. But, I learned several things from her that were extremely helpful. She doesn't hear people. She feels them. She is why I'm staying w Public Storage from this point forward.
Review#1:
Dealt with storage units for 10 years now. Three different storage companies. Jessica. The manager is amazing. She demonstrates the best customer service I've ever received anywhere. She makes the whole place. Highly suggest it.
My son was renting a unit from this storage place, unfortunately Julie didn't have what he needed available at her store. She was so helpful and assisted him through the Rental process online to rent a unit at another location down the road. Thank you
Julie was great and walked through the cold trenches with me 💪💯
Julie is awesome! She she very personable, professional and customer oriented. Thank you very much!! 5 Stars *****
Julie was great to work with and helped me find the best price available.
Julie was great and it so easy to rent. Will tell all my friends
Best storage in the city, Julie set us up quickly and the property is clean. Definitely would recommend to friends and family
Very friendly and helpful
My mom rented a unit and it was great to see my mom interact with the staff! Super cool people. 💜
Went to look for temporary storage during a moving phase. Julie was extremely helpful offering different sizes and pricing for my needs. Will continue to use this location and speak with Julie for all my storage needs!
Went to look at a unit and the staff was absolutely amazing! Julie was so helpful and attentive. I will definitely be back to rent a storage unit when I’m ready to move! The prices are great and it’s very well kept!
James was a great help in getting me through the online part and the facility is very clean.
James was such a good help getting me through a rental and showing me a few units.
The app opening the gate is a great touch!
Great, clean facility with amazing help in the office.
My son and I are currently renting a storage unit here.
Ashley(Vanessa) LOL was very thorough,helpful and cordial,I believe she made the whole transaction a positive experience for both of us. She is a credit and asset to the company.
I encourage and push for recognition of her many qualities as a salesperson and a firm and accurate representation for the company brand. Thank you to whoever hired this young lady to be the mouthpiece for this location.
Unit # D411
This place has so many wonderful staff.especially Ashley and Jessica are so help, friendly and also very professional. I definitely recommend this storage space if you’re looking for a place to store extra stuff.
The person who normally I deal has a. very nice and warm personality. On my last visit, the guy was not informative when I asked questions about policies. I am unsure who the person in charge is, but I find her rather rude and dishonest. She needs a class on how to communicate amicably with customers because I am sure that I am not the only person she has annoyed.
Alert dont rent here..ive been at this storage for about 5 years and rates keep increasing,just recently was told rates would increase by another $41 a month,it would cost me more a month then a new customer,jessica is the manager and she has horrible customer service,last month in march i was desperate to downsize to save on monthly fees,i had asked numerous times over a period of time .i could never get a total cost so i did call and leave a message for jessica to return my call for a final price and she did not return my call after 3 days so i showed up on storage property and confronted her for not returning my call with final price,she said weve been over this several times,i wanted to move immediately to a smaller unit and my schedule for everything i was going thru would of only allowed a few days and now it was to late for me to move to smaller unit or vacate facility because of my time schedule,jessica was rude and disrespectful to me and she said i dont have to call you back and if you want price you have to be on property,i cant drive there when im busy and thats a lie thats why they have phones and the web site and property,thats 3 ways to do business so i ended up having to rent for another month in the
larger unit i wanted out of.i called corporate to complain and i said i wanted to talk to a district manager and no one called me back except jessica called and was mad and said you went over my head and was loud and hateful even interupting me numerous times .and i said yes i did because you wont call me back,she has been hateful every since.this facility has poor security cameras,never had electric in my units always had to use flashlights,no 24hr access unless you hide in your unit at night,lots of thieft,gate was non working for over a month and broke down frequently,people living in units,homeless people hanging around facility,manager that picks and chooses to call customers back,has a bad attitude.sits in her car alot during work hours,several months back she was suppose to vacate an outside storage i had and she didnt do the vacate and i almost had to pay another month until i complained and it was finally resolved,jessica needs to be retrained on customer service and her job responsibilities.most reviews i read are good but i wonder how many times they had to deal with jessica.also back about 6 months ago i was having health issues and i couldnt drive to facility to make cash payment so i left numerous phone messages on how i could pay and it took about 3 days for a return call and I almost had a late fee,i have now vacated public storage completely and i will never use this overpriced under skilled company ever again,ive had alot of issues at this facility,i believe public storage corporate and facility manager jessica should be investegated and that i should be compensated for the last month rental for all the issues ive had.ryan is a fill in employee with great customer service need more people like ryan.I posted this review over a month ago and someone stopped my review and i got no reply so im having to redo the review to make others aware of this facility.update again,district manager called me and was hateful that i gave a one star review and she tried to bribe me when i said i wanted my last payment due compensated and she said if i took away my review she would consider it and i said i will not because my review is what i think and what i went through and that it should be seen by others,the district manager got mad and was hateful with me and then got off the phone abruptly without any promises and if you notice no one has replied to my review.this is why so many companys are failing today due to lack of customer service.we the customer are who pays their salarys,I guess they dont understand that concept.my review stands.public storage is corrupt and needs investigated.
Great place great staff Jessica Rocks thanks for all your help
Anthony was very helpful to me today. He was polite and curtious. He was also very quick with processing my payment. Thanks Anthony.
Great customer service Jessica help Walk me through the process of getting a storage unit And was super friendly. Will definitely be coming to store things here again.
Very nice
Jessi has been so amazingly helpful and professional and always smiling when I visit my unit. Thank you for always being so kind and courteous.
Ryan was amazing during my sign up with Public storage. He made the entire sign up experience smooth!
I originally rented the unit online. After visiting a few times (after hours) finally went during the day, Jessica was there and came immediately to change my lock .. she was super friendly, super helpful, I really like this storage .. everything can be handled online, I can remote control the gate amd the staff is great
This is by far the best storage unit I have ever had. Public Storage has consistent pricing and sizable units for a great price. IIl forever choose Public Storage!
Very helpful. Very customer service.
I really appreciate Ryan's help, great employee
Ryan was very friendly and helped answer every question i had. I will definitely be recommending to others
Jessica thank you so very much for being so kind and so very patient and helpful. I will definitely recommend this storage facility to anyone and if I need storage in the future I will definitely be back. Thanks again. 💜
Jessica is amazing property manager!! Super helpful!
Jessica was amazing. She was very patient with my grandmother and very helpful! It is rare to find great customer service like that and I appreciate it!
Jessica was great, and very friendly.
I believe they robbed my storage and changed my locks, stole thousands of dollars worth of items. They were very unhelpful and didn't even submit my lock cut request, refuse to look at the cameras go figure. The first thing they claim is they didn't my storage was robbed daylight during opening hours. They don't even fix the storage doors after but can fix the office and the concrete. I have still yet to see any type of compensation from there insurance. I moved to this storage after being robbed and got robbed again. But they swear they don't know anything and that all of a sudden the cameras do not work
Jessica is extremely professional and very quick about her job, we dropped in out of nowhere with a library’s worth of books and she had us in and out with the quickness.
Very nice staff.
Jessica is amazing at what she does, extremely knowledgeable and polite. Will definitely keep her in mind for all my storage needs.
Love Jenn she is the best and I wish I could get the chance to work for her and PS
Appreciate Kim and Ashley for helping me out. These two women are awesome!!!
Solid experience thus far, Jessica is great to work with!
Thank you very much!
Jessica is an awesome storage manager I really appreciate everything
Jessica is such a delight. Im so glad she was there to kinda answer any questions I had and helped walk me through the app while being so patient with me and my slow phone. It made me feel more comfortable leaving my items here. Thanks again for it all girly!
Jessica is so helpful and kind!! 10/10 recommend this location
Jessica @ 5016 W Reno is the best property manager over ever spoke to or meet girl is with the business!!!!10 ⭐️’s
she very nice helpful
Best service and Jessica is the best!
I needed a storage unit asap and both times I came up here the staff was great. Huge huge s/o to Jessica and Rodney! Both were extremely helpful to my needs
Thank you for your expedient service!
Jessica is such a pleasure to do business with. Knowledgeable and courteous.
Jessica is most pleasant and efficient way her job. Very courteous and knowledgeable.
Jessica is courtesy, clean properties, and very respectful
Would definitely recommend public storage especially how Jessica help us thanks a lot
Jessica very helpful. I appreciate her.
Jessica was so helpful she the best I wood do 6 stars if I could ty again 😃
Thank you guys for making it so easy and affordable!
Rude , not same person.. had emergency and no support from office. Accused me of stealing a cart. In horrible thunderstorm, pouring rain pushed in my storage. They had keys. NBD
Jessica is pleasant, courteous and knowledgeable.
Jennifer was fantastic. Fast, professional, extremely helpful.
Jessica was AMAZING!! Very helpful! Patient! Efficient!! Thank you for making our experience so pleasant!!
Jessica was so helpful and pleasant
Me and my wife kept her car at the Public Storage for three weeks. It was such a nice and easy experience.
The property manager Jessica was very nice and helpful.
I would highly recommend using this public storage facility!
Use caution when parking RV here. Ours was vandalized. There’s no security or insurance that protects your vehicle when it gets broken into, because “I wouldn’t even know where to start looking on the video” to find the perp for a police report.
But, they’ll give you a $25 credit for your troubles. It’s a $300 lock.
Jessica is very pleasant to deal with. I actually look forward to going to storage just to see her. She is a people person for sure.
Jessica is outstanding!
Knowledgeable, courteous!!
The facility is clean and secure. The management is quite impressive. I've only been with them for 3 or 4 months but I am very satisfied thus far. If I feel the need to adjust or update this, I will do so.
Self service nw 40th is where my unit is but this is the managing location - Super super helpful and very kind. Even though I've had my struggles with payments, I kept it real and they really helped me. ❤👌👍
Jessica A is a wonderful property manager. She is very helpful, knowledgeable, and very courteous. I would highly recommend using Public Storage and a pleasure to deal with her.
Absolutely loved the customer service I got today, Jessica was amazing. She didn't have to but she even went and told us another PS location was having like a first month rent deal for the smaller units they have available. But let me tell you I'm glad I decided to take a look at the unit she had because the care she took to make sure all my needs were gonna be met was awesome...I look forward to continuing to work with her for as long as I have my stuff in her location
Perfect customer service and support!
Ive had nothing but friendly help from all staff. With special thanks to Jessica for being so patient and willing to help. And ever so frendly. If and when i need storage or anyone asks where they should go. Its hands down PUBLIC STORAGE! Thank you so much
Jessica has been so a wonderful and very special Lady she is kind I enjoyed her service
Alicia is great
Most help here ever! Thank you Jessica
Great storage location. Mobed here, needed storage till i found a place. Clean, never a problem with access or the app. Jessica was helpful renting and super helpful when I was leaving for good.
Great manager with great customer service.
Property manager , Jessica is the greatest! Absolutely informative and customer oriented!
Alicia and Samuel were very nice and helpful! I got what I needed in a timely fashion! HIGHLY recommended!
The most inexpensive in the city for the space!
Great customer service very friendly environment would recommend this place to anyone looking for a storage space.
Rodney was great
Jessica was very very helpful
Nice place and clean
Great people
Very friendly. Attention to detail.
Alicia was great help and very helpful with the suitation on someone breaking into my storage at the location at 2103 SE 44
Still here a whole year
Alicia was AWESOME she was very very helpful very patient and kind she should be a manager
Very friendly, patient and knows what she is doing!!! She showed me a couple different units So I could see their size in person and had an answer for every question. Jessica is awesome!!!
I have only good things to say about my experience with Jessica and Alicia! I have needed assistance multiple times and they have shown up over and beyond each time.
Jessica is a wonderful ans courteous property manager.
I can't say enough great things about the staff at this facility.
Jessica is a true superstar and wonderfully personable! ....a REAL boss lady 😊
They have all treated me better than family and I cannot be more grateful for such a great experience.
Alicia was great and showed us different sizes of units and the best part was she was very patient with my two kids :)
Jessica always holds it down with the upmost professional standards. Thank you you for making this family a public storage one
Jessica was helpful with the situation on get a unit, would highly recommend using this facilities!!
I’ve had my storage a few years and it’s never been an issue with security or privacy the staff is very polite & helpful the property is clean. The downside is they call if your one day late on payment & every day after until it’s paid ! Text, email, calls it’s a bite much & pricey I pay $135 & 155 if late for a small & they went up on the price after about a year into my lease But other than that it’s a decent storage. You probably could have a more affordable for the size. Good luck
Jessica, was wonderful, respectful and very helpful
Buen trabajo jessica
They re very nice nice,in special jessica
Absolutely amazing!!
Due to circumstances beyond any ones imagination, my partner and I were unable to unload a 26ft Uhaul at our apt.
When I rented the Public Storage building online, I chose the wrong size. Imagine my surprise when I found out. LOL
Jessica, the CS Rep, Manager, Front Desk, (whatever her title) was truly wonderful!! She helped me figure out exactly what size I needed and then everything fell in place.
Thank you Public Storage for being available and THANK YOU Jessica for all you did for me and continue to show it in every way. Your smiling face was a bright spot in our "nightmare move from hell".
Keep up the good work!
Love the help a d support gave by properly manager.
Great customer service
Jessica is fantastic to work with! 10 of 10 recommend for all your storage needs
The manger was very help Jessica
This storage location is amazing! Last night I took my trailer from my parking spot to use today and the supervisor, Jessica, at this location called me this morning to verify it was me that took it. This is outstanding customer service and I would recommend this location to anyone looking for a trustworthy storage location!
Best customer service ever, Alicia! Thank you!!
This storage place is more trustworthy. With friendly quick staff working til 6 every day. Peace of mind is priceless. Thank you Alicia..
Alicia was outstanding! Would recommend again 10/10 very helpful and so nice!
I actually didn't rent a unit here. I just needed help. I went to the wrong location after a very long drive and the lady here was super helpful with looking up my account info and getting me a locksmith.
Prolly don't want my opinion of this particular storage facility, because i have not so good memories of this exact one. Had nothing to do with the professionalism of the owner though.
If you need a storage ask for Alicia best person for the job!
Thank you Jessica for doing an amazing job assisting me in attempting to resolve an issue that can be easily resolve.
Rodney was really Helpful and showed us what we needed and was rather funny thank you
Wonderful experience with a very bright and cheery lady named Alicia! I am an elderly woman moving closer to my daughter when she suggested your storage units. I called and Alicia says "Good morning.. hope your day is going well, how may I help you"? I told her my situation and what I needed. She quickly went to work, checking the units available. Explained everything A-Z. Because I ask a lot of questions and was very patient because I'm hard of hearing. Within 30 minutes I had a unit! She helped make my transition from here to there a wonderful experience and such a kind person.
Thank you!
Alicia was super helpful and courteous
Very friendly and helpful to do business with
Jessica was super kind and helpful making sure I understood everything I was signing. She had me in and out within 15min. Thanks so much, Jessica!
Jessica is great