Jennifer provides excellent customer service. She cares about your needs and does her utmost to accommodate what is in your best interest as a client. Her personal nature and commitment stand out. She goes the extra mile!
Jennifer is the reason I rent from Public Storage.
I love the service I get from the staff at the Classen location in Norman Oklahoma!
Jennifer is great. She always greets us with a smile.
Cleanest facility by far with a really helpful office lady
I highly recommend these units! Jennifer is so kind, professional, personable and helpful! Thank you for all you do!
Jen was very helpful and I was so happy with the information provided. If I could give 100 stars, I would but since there are not that many available, the service I received was definitely a 5 Star experience plus I was impressed with the cleanliness of the facility. I would recommend this place to everyone.👍
Great place! Jennifer M. Is a wonderful person to work with!
Jennifer helped me and my Dad out tremendously. She has some of the best customer service I have ever come across behind a desk. 5 Stars for her doesnt cut it. Facility well kept and well managed.
Friendly and knowledgeable, clean facilities! Thank you Jennifer for your expertise! Greatly appreciated!
Jengri is great help my app wasn’t working and she got it back in good shape
Jennifer was great! Super helpful super kind got everything taken care of very quickly.
What can I say? The customer service is the best.
Shorty from the Bart Conner location was very helpful when I was making my reservation. And Jennifer at the Classen location was very nice when I started moving my stuff in.
I wanted to share my sincere appreciation for Jen's exceptional work.
Her commitment to organization is truly outstanding; the way she manages her public storages is incredibly clean and structured, making collaborative efforts smooth and efficient.
Jen’s professionalism is exemplary—she truly went above and beyond to help me with a critical issue, demonstrating both dedication and expertise. She is a phenomenal teammate and resource, and I am extremely grateful for her support.
Jennifer is great. Very kind and makes sure your things are safe and secure. I left part of my belongings and she has been keeping safe till I can get it back!! If I needed storage again I would go there just for her!!
I love this property. Jennifer goes above and beyond to accommodate us and help us out wherever she can ESPECIALLY in keeping the property clean and well maintained!
They are great friendly and very helpful. Great prices
Jennifer is truly an amazing person. Went absolutely above and beyond in more ways than one. Would truly refer hundreds to her and her alone.
Jennifer is so amazingly helpful and pleasant
Jennifer was so nice and helpful is so many ways. If you need a storage this is the one I fully recommend.
Jennifer helped us out so much. She is she sweet and kind. Help in so many ways. If you need a storage I would recommend here.
Jennifer was very nice and helpful.
Customer service was great the rep explain everything to me great
I recently rented a small unit to store items in between a move. Jennifer was extremely nice and helpful and the unit ended up being less than I expected. The unit was clean as was the property. She made it an enjoyable experience.
Jennifer and Amber have been very helpful and understanding when I needed to downsize my unit. I wish I could've been able to do this sooner. I just wasn't able to before and Jennifer helped me find a unit close by.
Love this place. Friendly atmosphere shortie is super nice ! great people! the place was super clean. Id store my stuff here always
Easy to access and great location
I absolutely love this location. I went in to acquire about getting my unit and Shortie made the process a breeze! She was awesome at her job and not to mention how clean the facility is! I strongly recommend this place!
Clean and wonderful manager
Very nice manager and clean facility
Extremely personal and very informative
We had a great experience at this Public Storage. Jennifer was very attentive and responsive when we had any questions.
I had a great experience here. It was fast and easy to get a unit and totally affordable. But what really makes this place great is Jennifer! Such a friendly and helpful soul! 5 stars to her because this place wouldn’t be the same without her! She genuinely cares about helping people!
I was thinking about a storage unit and just wanted to check the prices out and Jennifer was more than helpful . She showed me everything and I'm definitely going to be getting a unit in the near future.
The manager, Jennifer was fantastic. And she knew my name without even having to ask or look it up. She was cleaning up the lot when.we got there, on a Sunday. The property is super clean staff is friendly and helpful. So thank you for making what was stressful day already, less stressful.
Jennifer at this public storage went above and beyond her call of duty for my son. She answered every question we had. U can tell she knows her job and if u have a problem she Will try to her best ability to fix it. Thank u Jennifer. This is the public storage u need. 3920 classen Blvd in Norman Oklahoma.
Great experience here with Jennifer!
I hate dealing with customer service but Jennifer at public storage was AWESOME!! She is an asset to this company and very helpful and personable. She truly cared about customer satisfaction!!!
She is so sweet and awesome her name is Jennifer. Love her.
Fantastic service, extremely helpful management, clean office space, and a well maintained property to store all of your personal belongings.
Jennifer was super helpful with moving us to a bigger storage unit.
One of the best experiences I ever had jennifer was the best
Jennifer at 3290 Classen Public Storage is awesome and so helpful. She’s a great manager better than any in the past.
Delightful and easy to rent. Friendly service
Convenient location, nice, clean facility The staff were helpfull and busy with keeping the facility looking nice.
Great customer service with Becky and Jeryl ! Clean facility! Nice spacious storages !!
Becky is the best! Very knowledgeable and great customer service!
Jennifer, the attendant, is super nice and helpful getting things set up. The facility is super clean and affordable.
The online experience of renting a storage unit from Public Storage was great. Once we arrived, Jennifer was there to greet us and was incredibly friendly, knowledgeable, and explained the details of the unit perfectly. Jennifer has an infectious personality that makes your moving experience pleasurable. Thank you, Jennifer.
Such nice and helpful staff! Unit building was clean and property seems very secure.
Jennifer is an amazing property manager. Jennifer is very professional, and takes care her customers like they are family. For a great storage experience come see Jennifer for your storage needs.
Jennifer is always friendly and upbeat. Super helpful. We ❤️ you lady! Kimberly S.
Great facility friendly staff
Teresa is fantastic! Super helpful and goes above and beyond for you!!
This storage facility is great! Jennifer and her team are always so helpful. Whether
on the phone or in person, the staff is happy and helpful. We’ve been here for over a year and the team hasn’t changed.
They're very helpful and a great storage place. I highly recommend them.
Oh man Jennifer was awesome!! I’m a college student that just called in a day ago looking for a 5x5, and immediately this morning they called saying someone just moved out and could get it for me. The process of renting and filling everything out was so smooth, and Jennifer was very thorough in the description of the unit and everything that comes with renting a storage unit here. Amazing experience! I will definitely be coming back next year!!
Great facility. Teres is the best! Highly recommended
Came to visit with way to much stuff Jennifer helped determine what size I would need for a good price. Would use this place again.
Jennifer is fantastic. Extremely personable and helpful. Very enjoyable experience.
I came down from NY to visit some family and had to store some things, I stopped at public storage and met Jennifer, she was very polite and helped me right away. When ever I’m in town again and need a place to store stuff I know where I’m going 👍🏼
I had a great experience and got exactly what I was looking for at the facility. I highly recommend this location
Jennifer went out of her way to explain everything and make the process easy! She was patient enough to listen to our questions and knowledgeable enough to answer them completely!
Awesome experience!
Great storage unit and customer service
I had an amazing experience with Public storage. Jennifer had a welcoming personality! Very friendly and informative! This is my first experience and it was very easy, thank you
I really appreciate David Ray for extending wonderful customer service and going the extra mile to ensure customer satisfaction. Thank you again David!
I loved this facility! Always clean and secure! I never had any real issues ever! My light never worked in my big unit, but I was credited every month for my inconvenience. They worked with me to combine my units to save me money. They were just a great facility to work with! I will be using them next time I need extra storage!!
Great Staff, caring individuals...Have a great year Public Storage #2025
Jennifer was wonderful. The units are perfect and clean if I could give them 6 stars I would! Young college kids or their parents should go here for there storage needs!
Therese(if I spelled that right)
Is very kind, answered all my questions.
I came in just wanting to look and left with a storage unit.
Highly recommend :)
The staff there were friendly, accommodating, and knowledgeable. I would recommend using public storage to anyone.
Terese is amazing. Very patient, knowledgeable and friendly. Could not recommend more.
Amazing customer service and a great price! Thank yall I appreciate you so much!!!!!!
I had a great experience with this Public Storage location. The grounds were well maintained and felt very secure. Also, Jennifer was extremely helpful and really nice when I had questions and when I needed help with my unit. Highly recommend this location and Jennifer was super helpful!
Cleanest facility I have ever been in. Very friendly staff.
I have been calling a few different places for prices and many people have been very rude. But I called for availability and prices and Terese was so nice and helpful. If you are looking for a unit or even someone who is willing to answer questions call this location
Great place. So helpful. Feel my stuff is secure.
The young lady that helped me set up my unit was very knowledgeable, and proficient. She was friendly, answered all my questions and had really good "people skills."
Great experience! Easy to use, clerk was wonderful!! Highly recommend Classen Public Storage!!
So far it's clean and a great rate. Nothing to complain about. Thanks for the great customer service at the lot.
Easy and smooth. Just know that billing is at the first of the month!
Terese is always helpful. Great customer service.
Very polite and professional lady at the office. Affordable rates for different locker sizes. Climate controlled units as well.
Got my storage today and Terese was very helpful and was able to help us out get the storage
My kid attends Oklahoma, we rented a 5x10 temp control unit for 2 months. The service was impeccable and everything was seamless. I highly recommend parents utilizing this place to store their kids stuff over summer break. Thank you Theresa for closing me out!
The lady who was working Sunday Aug 18th, was super sweet. She had everything I needed and gave me the best options possible. They are very good with prices as well! I definitely recommend this specific storage place.
The lady at front desk has always been so accommodating every visit! She is quick and efficient and doesn't miss any details on anything. Be sure to stop by and check this location out before you waste your money elsewhere. 10/10 recommend
Leann was such an OUTSTANDING person. Professional, helpful, genuine, knowledgeable….and so kind! Definitely a 10 star experience. Highly recommend her …as she definitely exceeds in all areas!
Very Friendly and courteous. Super nice and clean facility. Excellent security. ⭐️⭐️⭐️⭐️⭐️
I have been using storage units in Moore and they are ok some small problems. But when I used this one it was nice and clean and the woman helping me was very nice! You ever need a storage unit in Norman I definitely say give it a try
I’ve had my storage unit here for a year and it has been a great experience. Terese in the office is so helpful and went out of her way to help me!
I was with a friend who has a unit there. I needed assistance for my unit in Yukon, and Shortie was extremely helpful, answered our questions, very knowledgeable, courteous, friendly, and professional! She gets a 10+!!!
Take the time to read the one star reviews.
Clean, very nice staff/worker. We love it here!!!!
I’ve had a unit here for about 4 years now and have seen different location managers come and go, but I’m so happy that Theresa is back!!! She is the best property manager this location has had. She is always there if I need something and goes above and beyond to help answer any questions or help with any other needs. The property is always clean and orderly. I have recently out grown my current unit and am moving stuff into a larger one, and she helped me find the right one for an outstanding price! Thank you Theresa!!!
I was a little upset that I was required to pay for insurance, and there’s also a couple initial charges, so expect to pay like $30 more than you thought plus $15 extra a month for insurance, but I assume that’s what most storage units are like.
The units are clean, well secured, and the staff is really kind and helpful. Moving in was really easy, and I love using my phone to unlock the gate, it’s very convenient.
Great experience, my 2nd time using this location in the last few years.
Have always treated me fairly, with assistance from a friendly staff whenever requested. Their prices seem reasonable,as well. They come highly recommended as far as I’m concerned.
David is very friendly and helpful he tells you everything about your contract walks you through everything and shows you the units so that you can size up what size you need. Thank you David.
Teresa went way above & beyond for me last couple days and wanted to make sure everyone knows how Awesome she has been 👍
Travis was very polite and helpful. He gave great customer service. Travis made it an easy process trying to rent a unit for my son at OU while I am out of state.
David was very helpful and courteous. Grade A.
David was the Coolest explained everything had no issue taking me to the storage unit. Made it simple and easy. Will definitely refer a friend
Great place! Very nice property!
Stephanie (Shorty) is absolutely amazing! I would 10/10 recommend this property.
GREAT LOCATION GREAT PRICES..
I absolutely love this location. It's perfectly safe and priced right.
Easy access to your storage it has a phone app to unlock gate and pay your bill
I think this is a great storage facility friendly staff always call back right away if you need something . I want to add Shay does go above and beyond and explains the details if you need to make changes to another unit due to needing a larger or smaller unit .
We’ve had the best experience at Public Storage. Shai has gone above and beyond for us to ensure we got the right unit and that we got moved in and settled. The facility is extremely secure and we feel confident storing our items here. So grateful for Shai and her help!
Best storage units around! The whole property is kept super clean and Becky is always polite and courteous.
Easy access with your phone clean every where you look
Shai was very helpful about answering all my questions about a unit.
Teresa was very helpful with all my storage needs.
Great service from Terese she took care of my concern immediately very nice and professional !!
Great place to rent they will handle all your problems and Theresa goes above and beyond for her customers and in general. Thank you Theresa!
Very helpful and considerate.
Terese was amazing, helping with getting the right unit for me!
Friendly & fast service. Thank you Public Storage Team!!🙌
Theresa is amazing!!! If you need a storage unit use classen public storage they will ALWAYS treat you right!!!
I’ve been with Public Storage for over 2 years, they are always very helpful . I was there this week, and it was no different. Teres, went out of her way to assist me
Very helpful, great customer service
I love that they accommodated my unit with my disability needs . Definitely will use them in the future
Terese is the best and soo sweet !
The staff is extremely kind and helpful. By for the best storage facility in town.
Becky was very helpful with the whole process!! She was very informative and knowledgeable of her job! I wouldn’t want to go anywhere else… customer service is a hard job and she was the kindest lady I have come across in a long time
Becky is absolutely amazing she was very informative and helpful throughout the whole process❤️
friendly and helpful staff
Cistomer Service is AWESOME!!! Becky I believe is what her name is, was extremely helpful as soon as I had stepped foot into the building!!!
Becky has been wonderful with accommodating and helping me work through some issues. I highly recommend this location and Becky. I’ve been with them for almost 4 years and love it.
Becky at the Norman office has known me for the 4 years that I've been using my current unit and she has always been so helpful and kind with any of my concerns or questions I've had.
Unit prices have gone up post covid, occasionally office closures are unannounced, but usually there's been a nice, steady quality of service I like and that makes for a fair monthly routine without much surprises. I like using public storage and the security they provide compared to other businesse competing prices and locations.
Jennifer was very helpful and very sweet to us and we would recommend to other ppl
Jennifer Scott was very helpful with assisting me with the process
Clean, efficient, easy access.
I'm adding to the review I posted four years ago. This facility is wonderful! Becky resolved my issue immediately and to my complete satisfaction. It's greatly appreciated! The prices are also quite a bit less than the competition. Thanks!
Becky was very knowledgeable and helped us a lot in getting the right unit for us!
Thank you!
I wish I could review twice on here. I had another above and beyond customer service visit here at this location from Jennifer!
Jennifer went above, and beyond, helping me resolve a billing issue. Thanks again for your friendly service!
Thanks Becky for getting me a great price on my unit. Property is clean and very safe looking .
Becky is awesome!! She answered all my question. She was very pleasant to talk with!!
Jennifer was wonderful/beyond helpful and she is DOWN to earth… This property has grate long/wide vehicle loading/unloading zones..
I commend the honesty and professionalism I received from Becky. She is the manager at Public Storage 26567 on 3290 Classen Blvd, Norman, OK. I am grateful for her help/assistance regarding my storage. The facility is clean and safe and sign-up and move-in process was easy. I would recommend this location to anyone with storage needs.
Gabriel.
I wrote my first review about 8 months ago. I am writing another one on 1/13/22 to commend Becky again for her help on a separate matter this week and helping make my move out as smooth as possible. She has been very responsive when asked for help.
Gabriel.