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Public Storage Self-Storage Units at 137 Saw Mill River Road, Yonkers, NY
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 35/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 35 /mo $ 70Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 35/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 35 /mo $ 70Best Price Label+ one-time $29 admin fee
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5'x6.5'Online only price$ 38/mo
Small 5'x6.5'- elevator access
- climate controlled
- inside unit, rollup door
$ 38 /mo $ 76Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 40/mo
Small 5'x5'- ground floor, elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 40 /mo $ 80Best Price Label+ one-time $29 admin fee
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5'x7'Online only price$ 45/mo
Small 5'x7'- ground floor
- climate controlled
- inside unit, rollup door
$ 45 /mo $ 90Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 57/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 57 /mo $ 114Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 58/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 58 /mo $ 116Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 70/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 70 /mo $ 140Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 72/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 72 /mo $ 144Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 73/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 73 /mo $ 146Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 76/mo
Medium 7.5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 76 /mo $ 152Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 77/mo
Small 5'x10'- ground floor, elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 77 /mo $ 154Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 78/mo
Medium 7.5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 78 /mo $ 156Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 91/mo
Medium 7.5'x10'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 91 /mo $ 182Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 109/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 109 /mo $ 218Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 128/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 128 /mo $ 256Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 155/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 155 /mo $ 310Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 162/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 162 /mo $ 324Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 245/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 245 /mo $ 340Best Price Label+ one-time $29 admin fee
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12'x15'Online only price$ 270/mo
Large 12'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 270 /mo $ 340Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 292/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 292 /mo $ 405Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Yonkers
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Yonkers Self Storage Near Saw Mill River Parkway
This Yonkers Public Storage is located on Saw Mill River Road, just yards from the city's iconic Saw Mill River that winds into the nearby Hudson River. It is an easy drive from Saw Mill River Parkway at Palmer Road.
Minutes from the Nodine Hill and Dunwoodie communities, this Public Storage is near Tibbetts Brook Park, known to locals as "The Brook," a veritable oasis in the city with a river, playing fields and a water park.
The manager lives on site at this large Public Storage that offers mostly indoor, climate controlled storage. It is convenient for residents and business owners in Central Yonkers and across Westchester County.
Whether in search of a large 10x30 space to accommodate the contents of a home during a big remodel, or simply looking to store a few items from a dorm room during a semester break, Public Storage can accommodate a variety of storage needs.
Nearby Downtown Getty Square, the Cross Country Shopping Center and Westchester's Ridge Hill are home to renowned shopping, and Public Storage can help make room at home for retail spoils.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 631)
Ashley was a great help
Julissa did an amazing job today
I spoke with... the CSR with the Tennis Ball Coloured hair.... She was professional and answered my questions. I felt comfortable with her and decided to sign up!
Nay was so helpful. I will be moving all my storage here. Thank you for making such a stressful situation worry free.
Nay has always been a great help to me every time I've been here, she made downsizing my unit a pleasure!
Nay was a great help today!
Ashley was very helpful
my mother had to use a unit in the process of moving and i never really leave reviews unless im really happy! the place was super clean, the staff was extremely friendly and julissa was so helpful and polite! you guys staff amazing employees. thank you!!! :)
Honestly, one of the best public storages I've been to, I've been to many others and always been an issue with them. But this public storage is one of the best. All thanks to Julissa too. One of the best employees I have interacted with when it comes to public storages. She always has a bright attitude whether it is through the phone or in person.
Jay is the best, she so helpful and understanding towards our situation, made sure to get me the space i needed. Her customer service is great she made sure to make me feel comfortable and all my needs were met. I’d definitely refer her to others
At Public storage Alysha was very helpful and made everything go smooth and worry/ hassle free
Nay has great customer service! very nice young lady!
Nay has great customer service and always helps out when needed!
Nay was a great help today!
I'm sorry but if I could, I would be removing ALL of my items from this location IMMEDIATELY! I believe the employee's name is NAE, and she needs to be replaced IMMEDIATELY or retrained, for her to be employed for SEVEN years she has ZERO customer service! Instead of trying to explain to me the things I did not understand she was more concerned with arguing with me. SHE GAVE ME FALSE INFORMATION when I know I have had a similar issue before and I tried to explain that to her but she did not care and that's infuriating. I've worked in retail for a long time and I believe the first thing you are properly trained with is customer service and I could have swore the customer is always right. I refuse to ever speak to this employee again and would rather walk my stuff to the new storage establishment then ever have to deal with her again. And this is your manager, you should be ashamed as a company.
Great group of guys, made everything simple straight forward. Really recommend this location.
Nay was a Great help and thorough.
Nay was a great help today!
Nay was super helpful 🙌🏻
Nice clean place with good access but what makes this place special is the employees… specifically one named NAY. She was so helpful and kind. She was able to assist with some questions I had and was helpful with getting a great rate.
Thank you !!
thank you. great service and friendly ladies at the front desk. helped me with my rate and looked at options for cheaper lockers !
Ashley and Nay were very helpful during the rental of my unit
I had great scenic route of the facility
i liked the costumer service savein was giving me
Nay is very kind!
Alysha was beautiful, brilliant and very affected.
Nay was a great help today ! Best customer service EVER!!!
Julissa and Nay were extremely helpful!! They got me a great deal on my first months rental
Great service by Desmond, Nay and Ashley
The staff- Nay, Julissa and Savion were very helpful. They were able to make clarifications without excellent customer service and disposing items I didn’t need. I would recommend! The storage unit was a 10x10. The height was smaller than anticipated but it worked for what I needed.
Visited the location here for the first time and had no issues with my storage. The place was clean and organized. Enough trollies were available for use and the entire process was quick and effortless. That’s staff- Nay, Julissa and Savion were very helpful. They were able to make clarifications without excellent customer service and disposing items I didn’t need. I would recommend!
Nay was a great help today! Great customer service!!!
Had a great, efficient experience moving my items into storage. Specifically an employee named Ethan was extremely helpful throughout the whole process.
Jay was the 2nd person to take care of me here & she was quick & efficient w/ my dilemma. Definitely appreciative of her service.👍
Amazing customer service!! Ethan was very helpful and professional, he walked me through all the steps and answered all my questions. Very happy with the service, I highly recommend! Thank you Ethan you are the best 👍
Nay the best
Great customer service Nay, and Nicole
Heriberto and Ashley were extremely helpful!
Great experience with Nay!
Nay, Savein and Berto were a great help today.
Nay has outstanding customer service skills as well as excellent product/services knowledge. I went in with concerns, she heard my needs and recommended my options which I was most please with. There should be more like her. PUBLIC STORAGE how lucky you are to have an exceptional employee in Nay. She is a keeper. God bless her. I also want to add how immaculate the place is, and I am very pleased with all the security check points you have added to this location.
Alysha was amazing and took the time out to help me rest my app.
My experience today with Public Storage at 137 Saw Mill River Road, Yonkers NY was fantastic. Nay was very knowledgeable about the process and demonstrated patience with getting me this process over the phone with ease. Again excellent service.
Nay from Public Storage on 137 Saw Mill River Road, was an absolute help in our time of need. She demonstrated compassion.
Thank you for your kindness and consideration.
You Rock Nay!!!!
Your employee Nay was absolutely AMAZINGGG she is such a sweetheart to be around and she is super helpful.
Sabrina Washington helpful
Just vacated my unit and the staff here was so super helpful. Nay chatted me up i swear i didnt wanna leave she was so funny and kind and savein helped me with everything i could need. 10/10 service will always recommend
Alysha was amazing and gave the best service .
Alysha was amazing and gave great service.
Julissa was very friendly helpful courtesy and always willing to help. Great staff overall
The front desk was very nice and showed me around the place and took me to my storage room that's what I like in a person
I worked with Nay here at PS, she was incredibly helpful in resolving my issue on setting up my rental agreement for a new storage unit. I highly recommend working with Nay and this location, process was seamless.
Nay is great!
Nay is great !
Clean, well lit, controlled climate. Best was the exceptional service and sweet disposition of the woman that registered us and showed us the room. Nay was super nice and professional. ***** 😊
Nay, was amazing and so helpful. She was a wonderful employee and helped with all of my needs during the storage process
Nay was a great help!
Nay was very helpful, she handled all my needs professionally and with a great attitude.
Savien was excellent service and attention today. My unit is spacious and clean. Great attention and customer service.
My husband and I were seeking information to store our valuables at Public Storage. Young man named Nick was so helpful and kind. He clearly explained the sizes and which would be the best size for us. Hope Nick gets acknowledged for being great at his job. I know my belongings will be safe there. I thank management for having him on their staff.
I want to thank property manager Nay!!!! For all of her help and accommodations with my storage unit that was a huge matter. Nay was professional and extremely helpful with me being away and no one to assist. I can’t thank her enough for the peace of mind she gave me as well as support. Definitely recommend this location to those that need the security with a peace of mind!
These guys are master manipulators and scammers. They routinely make offers and agreements and then renege. Don't make the mistake of even talking to them. Whatever they say, it's not real or true. I am specifically talking about the location on saw mill River road in yonkers.
May, a customer assistant, helped me out after a rent increase that I didn’t receive notification for. She was very knowledgeable and helpful.
I have been customer at Public Storage for a long time. I have met and been assisted by the staff there who have always been courteous and helpful. In particular, I have had the good fortune to regularly be assisted by NAY, who always greets with a smile and a willingness to help!! You are fortunate to have her as your employee. She always provides good information when I have a question, processes my payments promptly and just recently assisted me with a charge that she was able request a reduction for me. I give this review 5 stars!!
Nay was great help today! Great customer service
I came in today and Nay was so helpful literally helped with everything with a positive attitude thank you Nay
Nay was really helpful. She went the extra step to see if the manager could cut our lock. Very pleasant and welcoming.
Convenient location and Nay in the office was awesome. She helped through a tough situation and kept us smiling through the stress.
Antonio (property manager) was extremely helpful and patient. I will continue to be a loyal customer of this location. Thank you so much Antonio!! You deserve a raise!!!
Nick was helpful
Great customer service nice staff clean location Antonio was very helpful with my wife move in
Nick is very helpful, informative, and sweet guy
Nick is savien very helpful the best
Excellent team and service.
Respectful people.
I’ve had a great tour with Antonio! He’s very informative, patience and a great listener. I was able to find the unit sq footage I needed. Thank you Antonio for the exceptional experience today!! Also big thanks to Savian for helping a lot with the boxes. Thank you so much Jay for all your brain knowledge!!! You all are the best, big thank you from a stressed mover.
Nay told me to use my access code to enter the facility to “verify” my stuff wasn’t there, which prompt corporate to believe i was still there while they charged me another month. Nay gives extreme amount of attitude and lacks any communication skills. I had previously removed everything but was told by Nay to use my access code. Shady and disgusting attitude doesn’t yet describe Nay. AVOID AT ALL COST.
If you would like to be scammed by management, this is the place to come.
Nick and savien were great
Purchased a Storage today around Noon, Nick was amazing and has great costumer service, helped us with everything needed, and explained everything to us clearly to our understanding, thank you for everything along with your colleagues who also helped make this experience much more easier.
Nice facility and unit - we've been there less than a year and have already experienced two rent raises of about $30 every 4 months. This is the business model.
Nick was excellent
Nick was amazing very helpful and quick
I just want to say nick the front desk I worked with was very helpful super patient and showed me step by step of what I needed to do and the processes I would have to take to change my information very pleased with my services at this location
Rented a storage today, Nick D was beyond helpful and knowledgeable about the facility ! He showed me around, gave me great tips and let me know all the benefits of renting with Public Storage ! Great customer service !
Re: 137 Sawmill River Rd, Yonkers, NY
The 2 gentlemen on duty yesterday Sunday were helpful in trying to resolve the problem of the access code not working. Unfortunately the code is still not working today Monday. Apparently a software issue. Hopefully one day this week.
Nay was a great help! She answered all of my questions with out a problem, making my experience great!
I would suggest to anyone, do yourself a favor and AVOID this place - 400 Nepperhan Ave, Yonkers, NY 10701. Do business anywhere else but here - as I will soon be doing. The manager, Nay, is obnoxious, demeaning and lacks candor. I’ve been a customer for many years at multiple locations in multiple States, and I have never met anyone with such bad manners. At first we thought she was having a bad day, but every time we visit the office she has been a challenge to deal with. I can summarize every interaction we’ve had with her with one word - DISRESPECTFUL. Public Storage should heed to my experiences and pay more attention to this staff member…
Nay was a great help today! Thank you
George was very helpful and a fantastic he helped us a lot, thank you!
Nay was great help today!
Marck has extended his help when he didn’t have to👍🫶🏻 thank you
Marck helped me choose the right size storage I needed and he was patience and professional when we took our time to decide which storage was best for me and my wife. I recommend this area because they have a lot of good offers. Thank you Marck for all your help.
After keeping things here successfully for years, I've unfortunately had a VERY bad (and VERY costly) customer experience. Here is the story:
My Mother had a unit here for over five years. She paid for it in full on December 1st, the day it renews. On December 2nd, we asked the Public Storage employee "Marck" if we could change the lease it to my name instead of my Mother's. Marck said no, but we could vacate the unit and then it could be opened in my name... he began the process, and I was concerned because though I had my own second unit (Unit #2) there at the time, I didn't want my Mother's unit to be charged for nearly a full month twice (once for my Mother on December 1st, and then again by me on December 2nd). Marck said not to worry, as my second month would be free, which would even things out - that was fine with me.
A few days later, I stopped by again (to vacate my other unit) and asked Marck to please confirm that the unit would be free for the second month -- and he did.
Well, you can imagine my dismay this week when I received an email from Public Storage, detailing my bill for the next month at full cost. I went to the facility, and while Marck was not there I spoke to "Nay" (the manager -- she has a beautiful smile) who explained that Marck was new and had been wrong in what he told me.
This is despicable. Marck's mistake cost me hundreds of dollars. Marck is a very nice person, but he really steered me wrong. Nay explained that there is nothing that can be done, and reiterated that Marck was "new" and that he simply didn't know..... but I'm still out the money. I've been "new" at plenty of jobs in my life, and I know that there is a learning curve, but Marck gave me, a paying customer, some very wrong and very inaccurate information that cost me hundreds of dollars.
Beyond just being extremely unprofessional in customer service, my experience speaks very poorly of the training of new employees at Public Storage. Marck should not working alone there when he was so new and should have been more informed before giving me information that turned out to be so inaccurate and so incorrect.
This Public Storage facility needs to train their new employees better, and take ownership of the incorrect information disseminated by their employees. Marck told me wrong, and I'm stuck paying the price. Shameful.
Nay was a great help today!
Nay was a great help today!
The best/amazing customer service! Malone helped us so much and I am so happy with my new unit.
The best experience/help I’ve ever had being here for 7 years. I wanted to transfer units to get more space and the employee named Malone helped me with all the information I needed. He was very nice and super helpful, showed me different sizes of units, explained the price difference and insurance, as well told me about the public storage app and being able to open doors through the app which I never knew about being here for 7 years!! Thank you Malone!
Marck gave excellent service very outgoing positive attitude great experience overall
I came in the other day in a rush and needed a unit fast. Luckily, Marck helped me find a perfect sized locker to store all my stuff.
Nay was a great help today !
Marck, Nicole and Malone gave unbelievable service and I recommend everyone needing storage in Westchester to use this team. Never felt so taken care of before. Thank you guys!
Heriberto was a very very nice employee that helped me and the clients out on Saturday!!! It was very busy and he help it down! Also on Monday morning Nay was helpful with my situation also!!!
I recently moved to the area from TX and decided to choose Public Storage over my go-to, U-haul. I was greeted by Heriberto who presented me with a variety of options for my items. He walked me through each step of the process. He was very thorough, patient, and kind. I look forward to keeping my business with Public Storage due his exceptional customer service.
Very knowledgeable and informative!
Great service and friendly
Shantel is the best of the best and makes a person feel at home away from home. She is a pearl without a price and represents the company very well.
Great clean place, Andrew at the front desk was very polite and explained everything, so I understood all the policy's. I highly recommend this location.
Andrew is an excellent representation,
He provided us all the information necessary and answered all questions.
Great service
😎
I was help by Denay, Berto, and Shantell today and I received excellent service. They really made my experience great and I look forward to working with them in the future
My wife and I had to organize our large unit this week and Shantell suggested many great items to help protect the things that mean very much to my family. She also gave us a discount on the boxes since we needed quite a few! Seems like the office was busy, however that did not stop Shantell from going above and beyond. Thank you for making a tough task run much more smooth
I had to do work for a customer at this location 137 Saw Mill River Road. While I was here I had the experience of interacting with employee Shantell. I usually don’t leave reviews but she was absolutely awesome to deal with. She had great communication skills and a wonderful attitude. From the minute we walked in she asked us where the room was located because one elevator was broken and she wanted to ensure we had the best route to the other available elevators. Little things like that don’t go unnoticed as most employees wouldn’t do that. She was professional and efficient at the same time. You have a wonderful employee in Shantell.
Nay was amazing. She was so helpful and professional. Thank you so much! She deserves a raise!
Nay was great today !
Nay was a great help today !
Shantell and Nay was a great help today!
Nay was a great help today!!
Shantell and Nay very helpful
Shantell was very helpful
Shantell was a great help today
Nay and Shantell was a great help today!
Nay was a great help today assisting me with the ps app
Nay was great help today!
Nay was very helpful and polite!
She deserves more than 5 stars
Nay was great ,
Nay was a great help today, she deserve more than 5 stars ! Thank you
Amazing service she was so helpful and very clear with everything.also Polite ..
Nay was a great help today!
Shantell was super helpful and sweet. She listened to my questions, concerns and offered the best possible solution to ensure she could help in anyway. She asked all the necessary questions and presented multiple options that would work best. Extremely happy with my experience.
Sign up went smooth and easy thanks to Shantell, she made it the highlight of my day
They where great!
The best
The staff is awesome. Especially Shantell – she was extremely helpful and patient with me and I really appreciated her attention at a stressful time. Thank you Shantell!
Your customer service knows her job and how to deal with people excellently. She's an asset to the company. Keep up your good work!
Craig was very helpful with any questions I had he was also very friendly.
Nay was very helpful and friendly. We had a great experience.
Very pleasant and helpful. Nay walked us through the process and broke everything down for us. She made this process SO much easier!!
Bien, pero el seguro no es muy responsable que digamos ...
Nay was is a very sweet employee are very good helper and a very sweet person we need more people like her working here
Nay was a great help and very nice
Thank you !!!
Customer service was great!
Everything is clean.
Horrible customer service!!! Stay away from this place !
Ney was great! Such a help! Super communicative, patient and friendly.
If you get to use this facility, I hope you can meet Ney. She was the front desk person in charge when we were there. She must meet a lot of really rando folks with a great variety of needs and desires but I am sure she meets them with the same professional, competence and kindness that she met us with.
Thank you George great service.
If i could give it 0 stars I would!!!
My dad was nice enough to help me with this storage space he paid for the first 2 years or so not I picked up the payments recently. We never complained about anything no one complained about us. We were NEVER late with any payments EVER!
We obeyed all of the rules at all times.
Now all of the sudden they raise my payments from $214 month to $293? How did they come up with this number? Is it a percentage? What formula did they use??
The place is falling apart it looks horrible! Just today I came to use my space and most of the parking lot was unavailble because of some work they were doing. They were taking up most of the lot. Just to get in the office i have to go way out of my way! No carts available the staff didn't seem to want to be bothered. Maybe i should find another unit elsewhere!! You have way too much competition right next door to you! This place is out of control! Yeah maybe I should go elswhere!!!
Excellent customer service! Extremely helpful and professional. I highly recommend!
Excellent Customer service she phenomenal
Received great service from Craig and Nay today! They were very personable, knowledgeable and had great customer service. Go to them if you are looking for guidance and assistance with your storage needs!
Craig has great customer service!
Nay was a great help today
Nay was a great help today. She was very informative and patient while helping me complete my rental. Thank you again ! I highly recommend this place. Very clean and polite service
Nay was great today ! Thank you for your help
Nay was a great help, I came into the office with a lot of questions and she had all of the answers! She was very polite and professional.
Craig was very helpful during my storage room transition, with no bs and honest answers to my questions. Keep this business model and you'll outlast the competition.
Greg and Issaia are THE BEST !! Amazing service.
Excellent customer service!! Craig was very thorough in his explanations. He was detailed and knew his stuff. I will def recommend this location to friends/family.
Nice and clean place. Craig Thanks for all the help.
Today I walked in to get a storage space and I was helped by a nice lady named Nay. She was great and answered all of my questions. She deserves more than 5 stars!!!
Craig was a great help to me. Definitely Hope to see him next time I’m here. Thank Bro
Crew was amazing helping me find the right storage fit for me ty
I recieved great service from Nay today. She was very pleasant and very professional. The process to set up the storage unit was very easy and quick! She deserved 5 stars!
The manager went above beyond my expectations.
I recommend this storage to anyone.
Thank you public storage
Nay help me get into my storage unit and I have rented from five different storage companies in three different states this was the most peaceful getting into a storage unit that I’ve ever experienced she was very helpful and everything was smooth sailing and it took like a third of the time that it has ever taken so she’s awesome
I was there today and Greg and the staff were amazing will continue to do business there
Nay was a great help today !
Nay was a great help today ! Helped me with everything I needed
Shantel was amazing
This place is alright. EXCEPT the fact that you have to get in with an SUV ONLY since the facility recently put a HUGE bump at the entrance. My sedan got stuck in the middle and looked like a swing and took a very long time to get it out of that.
You can come here if you want to store your things and get your car stuck/scratched/damaged at the entrance.
Nay did a great job!
Nay was a great help today! Thank you
Don't waste your money here. This place is always closed when it rains because they have severe flooding issues and if you store anything on the main level it will get destroyed. No one is ever at the front desk because public storage makes the one person they have there clean the entire building. Bathrooms are always locked and are not equipped with soap or paper. This place is awful. Go to cube smart instead.
Today is July 12th, 2022 the time is now 12:22pm. I called and spoke to a very rude lady by the name of “Nay” who refused to give me her real name when I asked her for her full name. Her attitude is disgusting. I called because I noticed a pretty significant increase in my rent all of a sudden without notice. When I asked why she just kept responding everyone gets an increase with an attitude. When I asked to speak to the person above her she said there is no one above her there. The called ended with her screaming at me on the phone before she hung up on me. Great customer service all because you mad cause you couldn’t explain to me why I got this increase. But I bet you would find out real quick if it was your bill!! Treat people how you want to be treated, cause this is not it!!
Great service, nay was very personable and friendly. Great first impression
Antoinette had good service and was helpful with everything I asked, and showed me the units to see which one would work.
Nay was a great help today ! Thank you so much
Jason and staff were very helpful in providing professional services.
Jason and team has been excellent in providing a professional services for us to get our units!
Nay was a great help she's awesome.
Nay was a great help today !
Nay was the best! Super helpful and informative!!
Great customer service had angel help me get my storage unit thanks
Nay Very nice people. Good service.
Regular
I really appreciate the help you guys are excellent thank you
Nay has great customer service!
Ask for her !
Nay was a great help today ! Thank you again
Nay & mikayla are the best! They helped relieve my stresses and made my storage process so easy best girls ever! Ask for them!!!
Very well, good experience
Alisia and Alysha was very helpful. Thank you so much…
Alisia and all the employees provided good customer service
Alisia gave great service
As soon as you drive into the parking area, it looks unattractive. Not well kept with garbage spewing over the dumpster bin. Parking lot is in serious need of replacing and the elevators at time unreliable, will post photos next time.
The staff (the two young women: Sonia and Antoinette) exude professionalism. Both are this locations assets.