Public Storage Self-Storage Units at 203 New Clarkstown Road, Spring Valley, NY

Great service given by Ashley!!! Helped me eith ps app

this place is an overpriced, RAT INFESTED, joke of a storage place. save yourself hundreds of dollars of loss in your items and go elsewhere. a few times the gate wasn’t closed so anyone can drive in. you can hear the rats squeaking and running around. it’s diabolical. the rats have absolutely DESTROYED so much of my stuff, items that had deep emotional value…HORRIBLE PLACE. 10/10 do not recommend!!! i have more photos but these show the state of some stuff about 4 months ago. unfortunately we haven’t had time/money to move everything out to a new location. but we are planning to move it all out asap to avoid paying over $100 /mo for our stuff to continue to be destroyed!!! AVOID THIS PLACE AT ALL COSTS

Jhon is friendly and helpful. Thank you for your help.

⚠️ ⚠️🐀🐀🐀🐀🐀🐀🐀🐀🐀🐀🐀🐀🐀🐀🐀⚠️⚠️ Genuine question... Has anyone who ever left these reviews ever actually visited this place?????? Because the atrocity that is this facility is incredibly disgusting and alarming. From the moment we walked in, the SMELL OF RATS/MICE hit you like a truck. From the 1st glance at the floors you see traps near the elevators and hallways but droppings all over our unit. Since we had already paid, we had no choice but to put our items in. But when I tell you we swept out that place and put plastic down and put traps down because we refuse to play with our furniture and items. End result, HOW DISGUSTING an absolute shame to be up and running, seems like there's almost nothing being done about it. Garbage in the hallway in front of our unit, just ATROCIOUS. Edit/Update... we went back just 2 days later and low and behind. RATS ON THE TRAP. Multiple! We are going further with this complaint. Another Update... More rats! Every rat on our trap we're putting in the hallway for everyone to see Update.. We will keep leaving mice for everyone to see. No one should ever use these places. Update. I was contacted by Ashley and in agreement with the other 5star reviews, she sure can calmly and with respect address a situation. She offered me a new room in a different location and was very assertive to explain why I may have had the experience I did. If it were not for Ashley, my 1 star review would stand. But after our pleasant conversation I can certainly say this company NEEDS her, desperately. Thank you Ashley😌

Good service

Horrible customer service, better hope when you move in that your light switch works, because mine didn’t, and it took them over a month to fix. Then they tried to tell me, an electrician, that the switch blew apart because I had an outlet in the light switch, yeah that would require the light to even work in the first place, and for me to run a hell of a lot of electricity for that to even conceivably happen. Not compensated one bit for this entire ordeal. Nor was anyone that works there helpful in any way.

The manager Ashley is always so helpful, she shared how to download the app and now I can make payments through my phone. 😀

Ashley was very helpful

New and improved will update as to how things actually are or have changed