Public Storage Self-Storage Units at 220-02 Jamaica Ave, Queens Village, NY

Zaiah was very attentive and helped me every step of the way. This facility is also well kept and the customer service was highly deserving of 5 stars.

Thank you teya for the help with my new rental

Great place! Alex & Savannah provided awesome customer service.

Good experience with Zaiah.

I recently moved into a storage unit with assistance from Teya. This was my first time renting a storage unit and it was a very seamless process. Teya was very knowledgeable, kind, efficient and patient. A week after moving in, I came to the realization that the unit I initially rented was too small and upgraded. Teya also assisted with this move and again, she was amazing! The building is clean and very protected. I look forward to recommending this location to family and friends!!

Zaiah very seefull

Thank you teya for always helping me when I need some assistance.

I was very satisfied with the service at Public Storage this week. Thanks for helping me out and being professional.

Thank you teya for the amazing support today with my new rental

The manager teya was great helping me pick my storage unit. She was nice and helpful. Thank you so much

The customer service i received from teya was amazing! Very kind and helpful

Tia is the best customer service. so helpful and attentive

The representative - Teya, was very knowledgeable and thorough. She had to repeat the same verbiage for me to comprehend and every time she was patient and kind. Very professional. Sharp. I would highly recommend her to any company. Many thanks Teya for making a stressful situation not so bad.

Teya has been very helpful and patient. She explains the process and did not mind giving a tour of the units for proper visualization of the sizes.

Tia was very helpful to my wife and I

Tia at the Quees village location was amazing and very helpful

The process was really simple and fast and I really appreciate Teya taking her time t show us the unit and making sure we know how to use the app. She was so sweet!

Thank you teya for your help

Thank you Anna for your stellar service and assistance

I have a great service Ana is so clever , focus , happy person .

Thank you teya for your help

Thank you so much Teya and Anna.

Fast and simple

Great customer service today from Teya the manager.

Anna is the best She took her time and helped me a lot and took me step by step through the payment process, and made my transition and understanding so comfortable I appreciate your staff. Good attitude, good mannerism and very informative.

in the past i had bad experiences with storage, but the staff here Anna, W she made it so easy for me and i loved the way she took time out to help me thanks a lot Anna your the best

Anna is awesome excellent person and a valuable employee. If I had a business I’ll steal her from you.

Anna and Teya were awesome and very helpfully

Anna was excellent. She took the time to answer my questions and showed me the facility. She was very thorough. However the facility need to change the hours to allow customers to have access past 5pm. Not to mention include a month free.

Ana several nice and help me , love the way she tried me , thanks

Anna helped and she was Courteous.

Teya the manager was so helful and great with helping me with my rental. Thank you

I had the best experience today with the manager teya. She was so helpful with my new rental and my current unit. Thank You so much

Very pleased with the information i was given and the assistance i received from teya the public storage Representative. I will definitely recommend public storage to friends and family.

Ana wass amazing good customer service care great person to work with

Thank you so much teya for all your help today with my transfer you was great today

Teya was amazing helping me with my rental today. Thank you so much

The Personel Here Have Outstanding Customer Service With A Smile & Positive Attitude. Helpful, Clear Concise & Overall Great Service People.

Texas was amazing helping me with my rental. She was so nice and welcoming. Thank you and have a great day

We did some work for a customer at this place. As a moving company they have to much locks on the doors elevator and gate we go in and out but it slows down the work bc we have to put in key code every time

Thank you so much for the outstanding support and help today teya

so-much thank you teya for all the assistance with in my doings , it was a do - and the pleasant professional way of the two ladies especially , my times must have just connected to who I've met first the most so far...

Teya provided me with outstanding service today and she is always willing to help me when I come to the location. Thank you so much for all your help.

Taya was absolutely amazing. She walked us through the whole process, was extremely informative and made sure we felt comfortable leaving our stuff in storage. Very satisfied with the service.

Thank you so much for your patience and assistance today teya

Teya was really helpful and straightforward. Her customer service is impeccable. This storage is clean and cheaper than other places . Highly recommend it

Thank you for your help today teya

Thank you so much teya for your help and patience with me. I will be telling all my family and friends about this company all because of you.

Not worth the time

Thank you teya

Great customer service today teya thank you

Thank you so much teya for all thw help today

Thank you teya

I made a reservation 7/6 and when I got there today 7/14 apparently someone sold it and there wasn’t anymore of that size available but before losing hope Jonathan offer me a size bigger for the same price throughout the whole rental process he was excellent

Is not always that one gets courteous, friendly and professional guidance all in one visit. Mo delivered that!

Mo was very helpful with everything

Mo was helpful Helped me with my storage

Thank you teya for the help today

Thank you teya for your great service today

I came in on may 21 2022 and I was greeted by teya. She was extremely helpful, I am extremely grateful for that. I love how much patience she had for me, I was getting stressed and I was able to cope because of teya.

Jonathan and Lovett Eid great

Thank you teya for the great help today

Mo was the best! Excellent customer service. Awesome!! Very polite.

Rude customer service

Thank you Toya and johnathan for your help and great customer service

Thank you teya for all the help with my move in

Mo was great

Teya at the front was extremely great and helpful, she take the time out to assist me with getting the perfect unit. Great customer service I highly recommend

Thank you teya for outstanding service today

Overpriced and over secure. Just like cable companies the longer you stay with them, the more they charge you. You need to enter a code in like 4 different places just to get to your locker. They use to allow disposal of unwanted items but no longer do that and will charge you for leaving anything.

Thank you try’s for helping me with my e rental. You was amazing wi to your knowledge

Love this place!👌

Thank you miss teya for your help

Thank you Teya for your patience and help. Your customer service skills was great.

Great customer service teya. Thanl you ao much

Teya and john was great

Joe and teya was helpful today

Very nice and friendly! Worked the extra mile to meet our needs! Very satisfied with the service!

Thank you teya for your help with everything today. You was very helpful

Joe is very helpful and nice guy

Joe was helpful

Naya was so patient and helpful.

Great customer service from the lady teya working in the front. Made my day 100% better just by being very informative. Thank you

I came in today 9/14 to inquire about a storage unit for my upcoming move and I was very unsure on what size will be great for me but the lady working in the front named tia took her time and explained the whole process to me. Even when I was unsure she didn't lose her patience with me. She treated me with respect and she answered all my questions. She showed me 3 different units because I didn't know exactly what I needed but she was very knowledgeable so Thank you tia for all your help you are the best!!!!!

Naya keeps the place very clean and she was extremely helpful with all of my questions, very good customer service.

Queens public storage is wonderful i would recommend this location & the young lady Naya @ the desk always give good customer service with good grace & she always seems meet my needs they are the best @ QUEENS PUBLIC STORAGE 🖤💪🏾Highly recommend

Very clean establishment. My Daughter & I were looking for affordable storage and Naya & Teya were very helpful explaining and accommodating us with everything .

Clean and secure

Daniel was Great!!!! Wonderful communication and I am very pleased!

Asha was very helpful

Met Naya here and she made everything so easy. Clear concise information flexible choices, showed me availability in moments. Completing transaction was a breeze. She left nothing out so my questions were unnecessary and even highlighted important code on card. Excellent plus the facility was very organized and clean. Thank you

Naya is so patient and hekpful i love it here! & i recieved a great price in room

Naya has very great customer service and she was very helpful and a pleasure to work with.

Lately my team and I have been so stressed trying to find an affordable storage place with good customer service ! Thank God I came to the right location. Naya was extremely nice and professional. Answered all my questions and really left me with a peace of mind. Thanks again! Will be recommending anyone who needs storage.

Couldn’t be any more pleased with the service received! I was helped by a young lady named Naya, she helped me and my husband find the perfect size storage for a shocking price! Thanks again!!!

Naya is AMAZING. She is very professional and helpful. You are very lucky to have her as apart of your company.

While I was visiting the establishment Naya was very warm and pleasant answering all my questions. She gave me the best experience.

Naya was AMAZING! super informative, patient & understanding! She’s a great asset to the company!

Naya has been a pleasure to work with and helping me find the right storage unit for a reasonable price that works best for me. She has a very professional attitude and seems to love what she does. Your company is truly lucky to have her apart of your team.

Absolutely 0 complaints. Daniel was very kind, knowledgeable, and helpful.

Thank you Mr. D, very nice place and nice people

Your stuff is safe .. Tbe place is clean just the hours is 9 to 5... crazy what if I want to put something in before work now I have to be late because they open at 9am .. smh

I was shopping around for the best rate on a storage unit at several places. I then visited public storage. Due to the excellent customer service provided by Kevin Naya I elected to go with Public Storage. He was personable, knowledgeable, professional and answered all my questions. Public Storage is lucky to have an employee of this caliber. I would recommend others to your facility and would recommend them to speak with Mr. Naya.

Clean and convenient. Only downside is monthly expense of keeping your space

Excellent customer service.

The girls here are very very nice I was charged a lot of money but it felt worth it. Highly recommend maya and kimera

Naya doesn’t miss a beat! Bathrooms & property are always clean good job naya

I came in just asking for a request with my account Kevin and Kimera answered every question I had and without a problem, they definitely have a loyal customer in me

Nice staff

The girls naya and kimera were very informative and helped with all my question as i was nervous storing for the first time

I’m currently renting a storage unit out at this location and had the privilege with speaking to Naya she was so pleasant and helpful with all my questions and concerns. Good employees makes happy customers 😊

My experience was great Thank you Naya at Queens Village

I love queens village public storage naya and kevin are so profecional love how kevin speak spanish he help me out with some word that was hard for me to say i think every public storage should have at least one person who can speak more language it was a good help naya and kevin make a good team

Camille was excellent and very helpful

Very good place but the hours suck! Need to extend more hours!

On Saturday I rented a Storage from this facility. I would like to let you know the services I received from Camille. After a long travel from Georgia and needed some where off load my furniture., I ran into this stage, I came in and made some enquiries, the empathy she should, her politeness, and willingness to help made me so comfortable, my headache magically went away. She is an asset to your Company. Please convey m appreciation ant thanks to her. Just thought you should know the service she provided. Thank you Joan Simpson Richard Vaughn

Nice and clean place employees are very friendly. They always keep you up dated.

There are pros and cons, if you need the extra space try them, just read all the print so you don't get surprised later.

Just got a space with kevin was great help 100 % execellent customer service kevin and naya control the porperty to perfection clean and a friendly enviroment

Great location, very clean. the staff always helpful and Kevin is a great help. Naya and Camille always pleasant and helpful.

I love my space it cool Camille was a great help excellent worker

Kevin was very helpful,energetic,efficient and knowledgeable.Thanks so much for making the registration process so smooth and easy!

Kevin was really great got my first unit. Came back to buy some merchandise He was supper professional I give him 100 stars

Horrible service as the young ladies do more personal talking on the phone instead of to the clients.

I got good treatment from Camille, first class service. I am satisfied with the customer service and the space I got.

Camille has excellent customer service, and is much appreciated. I am happy for the help.

Camille was very polite and informative, she took the time out to ensure that I understand all the necessary procedures and the agreement. Her service was excellent and welcoming......

Very pleasant experience, helpful staff, clean facilities. I would recommend to anyone.

Camille was very thorough, friendly and offered good service.

Great employees very helpful with everything.

Thanks to Kevin my move in experience was absolutely great! Kevin is kind, informative, patient!

The customer service at this property is wonderful. I would like to thank Naya tatiana and kevin for thoroughly explaing the entire process for me. Would recommend for anyone.

Naya the property manager was extremely sweet and helpful, she was so welcoming when u enter and taking trough every step just amazing

Kevin was very professional and respectful. He shows courtesy throughout the whole process. He is very knowledgeable. Kevin is a great asset to this organization.

good customer service ,people helped with all my needs i would recommend this storage place to anyone

Alarm has been ringing for like 2 hours already, I would say it’s safe to say no one belongings are safe here lol not a cop in site

Damin was great good service I can’t say the same for the storage hrs one of the worst I must say by far storage closets 5:30 pm no body has 9-5 jobs to get there on time so it’s 5 stars for sales rep and 1 star for the hrs

Because it can be helpful to you not me.

Kevin did a good job showing me space everything was easy and fast th k you

kevin was awesome! I just rented a unit and it was fast easy thank you

Just rented a unit with naya she was the best had a problem with my first unit first one was to small second one help out i liked how kevin and naya work like a team made me feel good first time renting it was a a breeze public storage always has professional workers

Daniel was amazing with all the help he gave me when we first got the storage but then I came back the next day to unload my belongings and to make it worse it was raining like crazy. I need it a key to use the dolly's (fyi...only one per customer( I was never informed))and when I when to the main office it was completely locked. Office hrs are supposed to be 9:30 am to 4:30 PM.... I knock on the door by 10:30am and the office was closed. I called customer service to find out why the office was close and they said there is nothing they can do. Eventually I saw a customer walk in to the office. Turns out the girl in the front desk was in the back of the office with her headphones on and forgot to open the door for the customer. She had such a bad attitude that it made me just walk away.

Kevin is the best alot pension. I give him 100 stars

Customer service agent David is very helpful and very knowledgeable agent

Sevice ok, office needs to cater to working people.

Great

Customer service is very good. Efficient and courteous staff. Camille explained everything in detail and the assistance was helpful and very pleasant.

Naya is a pleasure to work with. Made sure I understood everything there is to know about storage. I'm comfortable where I am thank you naya

The move in price was good cheaper than the competitor. The service is good and reasonable rates.

Excellent service, the best.

Do you offer movers to another state

Naya Halliburton is a very helpful worker I love how she interacts and actually focused on her customers thank naya Halliburton

Always on time and staff very nice

I spoke to Camille on the phone who was lovely and gave me all the information I needed to set up my reservation. When we finally arrived at the location, my husband and I met with Daniel, who showed us the unit and helped us get everything in order. He was also so lovely and helpful. He made the stressful experience must less stressful. Not only were the employees super helpful, but the area was clean. We were able to get all our storage stuff into the unit before 4:30pm. I appreciated that there is a gated area to unload stuff from cars. I highly recommend this location. Thanks again!

Excellent customer service! Very informative. Camille did a great job.

The hours aren't very practical. They close at 6. Most jobs are at the very least 9-5... you can't access your things till maybe the weekend. The gate access is also inconvenient. You must exit the vehicle to punch in the access code, then quickly return to the vehicle to get inside before the gate closes. The rent increases every year, so it quickly gets out of hand. Started with a unit 10'-15' for about $125.00 monthly. 3yrs later that same space is now $440.00 got forbid you're late... it's $515.00. Followed by the daily phone calls, and emails. It was suggested that I speak to the location manager for a rate adjustment. The new subscription rate was far less. I called several times. Left voicemails, and no response. But they are extremely vigilant when you're late. On a brighter note, the staff is very nice. The ladies are quite helpful, and pleasant. The only reason I gave this location 2 stars. Thank you ladies. Sorry I don't know your names... but you guys have been good to me. Especially the gorgeous chunky one 😘🥰

Good stuff ..... Because it has my stuff .

I had a very great experience dealing with Camille yesterday. I called in distress and was able to get a unit and moved in my things that were already loaded in my car. The process was easy and smooth. Camille is a sweetheart. Great job. I took away one star because I specifically asked for climate control. Yesterday was above 95degrees. In the less than 30mn o was in the unit making two trips down to my car I was sweating bullets because the a.c. where my unit is located is not working nor is the light outside of my unit. Had to use the flashlight on my phone. I certainly hope that they get it fix by tomorrow because I cannot under any circumstances put my tv's in there. I alreaday have some CDs and DVDs that I'm afraid are getting damaged already by the heat there. 🙏🙏🙏🙏. Other than that their customer service was A+

Property is wonderful. Customer service is immaculate and Camille is the most gentle person ever.

The facility is clean and the customer service was good. Ms. Camille was polite and professional at performing her duties. I would recommend this place if you're in need of storage services!

Great accessible location and the ladies are nice. The property is well kept and i would recommend

Great customer service today!!! And very in detailed Thank you

I will say that the young lady Nia that I encountered today was efficient in her job. I do understood that she was preforming her duties but she lacks empathy and compassion. FYI some people using the storage facility is going through a stressful time and don't need to argue the fact they understand the rules but need some time to sought through their belongings. It is an emotional thing to know you've worked hard for this things you own and then you need to let them going because it's more of a burden! So just understand that adding stress into customer life, is not good customer service!

My mother and I went to look at The storage spaces they had, and Overall my experience was very good. I felt comfortable and safe, the associate Camille was Very nice and understanding.Camille assisted us twice and mad sure that we had everything we needed and that we were comfortable with the rate.

Excellent service beautiful woman very helpful

The experience with customer service at public storage was assume. From the day i got to the store naya was very helpful to me, I appreciate all the help and assistance she gave when needed. I believe she is very hard working on had good relationships with customer.

Camille and Naya have been very helpful in assisting me with the situation that has hindered me in accessing the website to paying my bills.

Awesome service,quick and efficient.the facility is super clean as well as very organized.

Excellent service. Camillle answered all my questions in a very professional and frienddly manner.

Camille, Is Very professional

Camille was quick helpful,she knows her job appreciate,all her help very nice person.

The ladies here Naya and Camille are great, they provided great service, they need to be paid triple.

Camille was very helpful, from getting a reminded call and made me feel welcomed! Moving is stressful as it is but she was very helpful and answer all my questions thank you public storage!

Great customer service. Way better than the storage place I recently dealt with . Naya was a great help had such a fun personality and all smiles . Big thumbs up to you guys !!! Will be recommending this place to others

The customer service at this location is outstanding. I was unsure about leaving my belongings in a public storage but the lady who i spoke to named naya made me feel more than comfortable. I am more than happy with the decision i made. Thank you Naya, You’re the best!

Received good attention. Camille is nice. Good service

Daniel was really helpful and friendly. He took his time to explain what I didn’t understand and helped me find the best fit for what I was looking for.

Yesterday I rented a unit and I dealt with sales person Naya. It was a pleasure working with her, she was so pleasant and hospitable. I hope she is being paid well because her welcoming attitude can surely bring a lot of customers.

The service was very good and i appreciate it. Very simple.

Great customer services skills awesome personality from Naya and other coworkers overall great experience love it

Awesome customer service and Great Professionalism!!!!!!!! A very Satisfied Customer💯

I highly recommend this public storage location. I had a pleasant experience with this facility. I went in a little undecided but this pleasant young lady naya helped me with all my needs & knowledge. It was a fast and easy process.

They were very helpful, greeted with smiles I mean this one employee looked so happy to assist. Provided amazing services truly wish more than 5 stars were an option. I literally do not see myself going to any other location after the customer service I received, highly recommend this location

My elderly mom is currently downsizing and she did not want to get rid of most of her stuff .I took her down to the storage place which she was not happy about it at first .Once we had the pleasure of dealing with the customer service rep Naya her feelings about everything changed. Naya is a very great,nice attitude and knowledgeable. I highly recommend this location.

I came in to inquire about a unit and I was greeted by a wonderful lady name naya she was very hospitable and knowledgeable the place was very clean and I was please with service so much I decided to get a unit that day

I went to this location just to see prices and overall facility & was greeted my smiling workers who . If you wanna know all the storage ins & outs I recommend this place! Also clean & a lot of advantages

GREAT CUSTOMER SERVICE!!! Nice and clean property and units.

Wonderful staff. Very knowledgeable. Ms. Naya Paris was extremely helpful. Will recommend this facility to my friends.

Hours showing in the website is only the office hrs?.. can we able to access out storage anytime?..

This storage place looks nice and clean. The attendee was very pleasant. I felt Leigh’s at home talking with the young lady, Paris. I recommend this place for storage.

You cannot access the facility after hours. The Queens Village location is open from M-S 9:30-5:00pm, Sunday it closes 4:30pm. This contradicts the hours posted online, l wish l knew this before l rented the space. Also, they make you sign a waiver stating that if your stuff is damage or stolen you cannot obtain a lawyer and can only sue them in small claims court, which has a $3000-5000 cap. The billing is misleading and you are required to pay extra for insurance.

Naya and Paris,I absolutely appreciate the work they doing at queens village location,they were both very driven and helpful ,we need more workers like them.

On initial introduction.. very poise & profesional. Very friendly and informative. Thank You very much Paris!

Don't have much to say other than I got fantastic service at this location. The property manager, Paris, was very accommodating in helping me make the decision about what size unit to select to store my extra stuff. She showed me as many units as it took to make sure I had the right fit - just awesome. Would highly recommend!

My customer service Paris is unbelievable compassionate, respectful knows her job and makes sure you understand the policy before signing your contract. She is an asset to your organization .

Naya was very professional and recommended a locker for the size of my appliances. Her customer service was just amazing. With so many storage units popping up today, I'm glad I chose this one. I chose this storage is very clean, well lit and secure and has accessible parking. No annoying meters or having to worry about being ticketed while unloading or loading.

I want to compliment Paris your representative who handled our introduction to your system which was made relatively simple as to the workings of your organization. Having satisfied our concern was made quite easy by her participation and our introduction to your company for storage and we want to thank her. I recommend her as a positive asset to your organization.

Paris is a Wonderful sales associate who knows her job and diligently takes her time to explain everything about the storage system. She was pleasant and very helpful. Naya was pleasant also while taking care to make sure the office looks inviting for customers when they arrive on site.

Customer service alone was elevated! I feel confident and comfortable taking my business there.

Of the two employees i met they were both very helpful my family n i been coming in alot lately and Paris is always there to help her as well as her co worker with the pretty hair i think her name is Erica she is helpful as well i havent met any other staff really but those two are the best n if more of the staff is like them ppl will leave happy... Theres not enough good ppl inthe world man but those girls are nice ppl

My mom has a storage there and I go with her sometimes but sometimes I am at work so I am not available. When I go it is always clean. My mom always comes home talking about this girl name Paris she always helps her and is walking around talking with other people making sure everything is okay I appreciate that very much and so does my mom

As soon as I stepped into Public Storage I was immediately greeted by an exuberant, professional, and very charismatic young woman by the name of Paris. I only needed boxes but she helped me to realize I needed a lot more than boxes for what I was looking to pack away. Paris is definitely a great asset to Public Storage.

I recently opened an account at the queens village storage afterswards I had to deal with a young lady name paris who was vey professional ..I would highly recommend this storeage store to other people because of her ….

I came into the store to rent a room with my sister last week. TJ did a superb job making us feel like her things were safe and made her experience easier as she does not speak English and TJ speaks Haitian creole. That was a plus. But the next time my sister came to move her stuff there was another worker there who was talking to another Haitian customer and laughing at him because of his language. He was very uncomfortable but she was very loud and rude and mocking him. I was very upset my sister had to witness this and now will probably be to afraid if being teased to eve step inside. Very disappointing.

When I walked in I couldn't believe what I saw and witnessed. Finally a storage that's clean safe and the staff were polite professional and respectful. I was helped by a young adorable caring powerful woman by the name of Erica and she so humbly help me find a room that's suitable for my belongings and budget... I actually feel like I'm getting my money's worth ...

My experience at public storage at Queens village was a pleasant experience. Erica, Paris and TJ were very knowledgeable patient and friendly. What would you do without them.

It is always clean and brightly lit

This is a great place I had a good service and I would come here again to rent

I freaking love Paris!!! Paris is the shizznizz!!! Best employee ever!!!

Best customer service giving by “manager “EVER!!! Paris is extremely “Amazing “. I would definitely refer anyone & everyone to THIS PUBLIC STORAGE LOCATION

I was so agitated from going to so many other facilities, Paris helped me quick and easy and made my day better. Her politeness alone deserves her a raise! Manager of the year!!!

Paris is muy bueno!!! Keep her she's the best! Thank you for the excellent service. Thank you for being so kind! PS HAPPY BIRTHDAY!!!

The customer service was very nice and gave details about the units and fees.Thanks for services

I was simply blown away by such great customer service! With a name like Paris, how could I forget who helped me and my family enormously. She was efficient from the time we opened the door to the building. We knew our property was going to be in great hands by the way she took care of us. Thanks again for everything!!!

I've been going there for the past week and Paris and Erica are the nicest people. They're very knowledgeable, patient and even gave me candy ☺️

Clean and good security.

I got held up for two hours in bad traffic. I was meant to be storing a motorcycle whilst i returned to England. The store says it shuts at 6pm when I rang at 5.05pm to say I will be there at 5.40pm I was told that it is too late as the main staff leave at 5.30pm. This would have meant me having to miss my flight home and organising storage the next day. I was lucky to be near Cube storage who were very helpful and enabled me to return and see my family. I suggest you change your opening hours or at least put a note saying that staff finish early. Poor show

Paris is a wonderful person she is a individual that will go above and beyond the help anyone she deserves to be recognized

Erica is the best sales rep in the east coast. I came into public storage just to inquire about storage and she convinced me into getting a storage unit. I definitely appreciate her help and would definitely recommend this place to people.

Naya was amazing and very patient throughout the entire process Thanks

Thank to the wonderful customer service I received here @ Public Storage I was able to store my things, & stay within my buget..I so appreciate doing business here @ this Jamaica location..I definitely plan on referring all my friends to this location..I want to give a special thanks to T.J & Erica for assisting me today..These O2 delightful young women are are very professional & helpful. .My visit here today was fantastic thanks to T.J & Erica..Keep up the good work Girls, & enjoy the rest of your day.. Yours Truly, $Y !

I recently walked into this building just to use the bathroom. The facility was so clean so I asked for prices just in case I needed storage in the future. Erica and TJ were very professional and pleasant to talk to. I'd recommend this location to anyone I know that's in need of storage.

I wnat to store a 4 dr sedan. Can I? And How much is it?

Absolutely amazing service. Both Erica and TJ were knowledgeable, friendly, and professional. I will recommend this location to everyone. Thank you!

The staff is courteous and accomodating. I have a great space for the money.

The price keeps going up every Year! The place is often not as clean as it could be. It has declined over the years. I have been here since about 2010 or so.

Clean helpful & knowledgeable staff

I had a unit at one of their Bronx locations horrible experience. My unit was broken into they called me demanding a payment days after this happen and upon calling the facilities on multiple occasions I was hung up on multiple times. Worst experience I have ever had with a storage facility. If considering a unit please run, units are not secure at all just look at the contract and do your research this company has had multiple breakins accross the states but fail to bring this to the attention of their consumers. Find a more secure place. If I could I wouldn’t even give them one star they don’t deserve even that.

Worst customer service by a girl name Erica

Agent was very courteous and knowledgeable of needs. Thank You

Great bang for the buck, for a 20 x 20 container

Don’t be fooled by the reviews because the store associates are particular with who they ask to give a review. Very staged. The district manager Dan is a jerk. If you have majority of the money you fell back on he will still auction off your belongings. Water and electric have payment plans when you can’t pay in full but these fools don’t ? Don’t store here especially if you’re trying to get on your feet like many ppl who have their belongings in storage. Awful. Once again don’t be fooled by the reviews because the store associates are particular with who they ask to give a review.

How is the lowest price for a storage space

TJ and Octavia were dope. They greeted me with smiles and made sure I knew everything about where I'm storing my stuff. I was hesitant to leave my valuables in a warehouse, but after talking to them I feel like I got the greatest team in NY guarding my things. Highly recommend this place. 5 star without a doubt

The facility has expanded, but it's limited to it's hours of operation.

Tahucha and Octavia were awesome. The location was clean and secure and the unit was perfect. They even stayed late to help me out. I’ve stored with a few other companies but when in comes to customer service they took the cake.

Very detailed and knowledgeable staff. Thank you so much Tj and Alyssa for professionalism and much appreciated help.

TJ is great!

I have used this facility previously, so when I needed a storage unit once again, I went back to this location. I found the units clean, the prices very competitive, and the staff quite friends and helpful. I would strongly recommend this location to anyone in need of a storage unit.

Alyssa has great customer skills very patient very courteous i would recommend Alyssa to my family, friends and future customers.

It's extremely dirty

It was a wonderful experience doing business at this facility the workers were friendly and very intelligent

My first time in storage facility and was met by Alyssa who was extraordinary. She made my visit easy and had patience and was very informative. The place was nice and clean and the storage units was clean as well and cool.

Good customer service clean place TJ was the best

From start to finish I had a wonderful experience. The staff was wonderful on the phone and in the facility.

The first-month deal is great. The storage area is neat and has a good cool temperature. They have enough trolleys in case you end up moving things at the same time as other people, you may still get a spare. It's easy to locate being at the corner of Springfield Blvd. and Jamaica Ave.

When I walked in there were friendly faces happy to help and it smelled like lemons. The place is very clean and the staff is very helpful. Stored things here for two summers in a row in between school years. I definitely recommend using this public storage!!

Tahucha and Octavia was very friendly, informative and professional. They enthusiastically eliminated any and all of my storage concerns. Would definitely recommend. Its a good feeling to know my most valuable items are in good hands

Friendly staff , nice & clean . I will recommend this location .

The ladies in the office are so professional and pleasant to work with.my only issues are the hours having access to the units and the lighting in the storage areas that are on a timer and go off every 15 minutes.

The service is second to none in the Customer Service Industry. Staff Octivia and Danzi are so helpful and friendly. They go out of their way to ensure that your needs are met and that you let others know that if they searching for a place to store their stuff they are here to help and have them come on over. I've found them both to be resourceful, articulate, friendly and very business oriented. The seek their organization's interest and at the same time take care of your needs. I'm glad that I've chose this facility to do business. I'll highly recommend this storage facility to anyone. P S 5 stars is not enough for this team.

Great customer... Dazni, Magarita and Octavia always make sure that all my needs are taken care of.

I give this place 5 stars! Without a doubt! The location is always very clean and well kept! The customer service is excellent! The staff(dazni & octavia)let me tell ya! Dazni has a beautiful bright personality! You can't do nothing but love her! Octavia is super 😎! Too! I could keep going on and on! Really would love to take dazni on a date tho! Lol but true

Dazni and her team are the best. They provide professional care and always go above and beyond what is reqired. Dazni has avery pleasant phone personality and is always prepared to help.

Danzi, is the best manager queens village ever had. She runs a tight shift, all her associates are professional, facilities clean

The best place to store your stuff very safe,the stuff are very friendly and helpfull,I recommend it to every one

This location is amazing. Dazni is grear. Thi is great too. I would definitely recommend this this location.

Hey I Been staying here in a while. Thus place is clearn and managements are very polite and h3lpfu

The service I received from Dazni was Superb. She was very helpful, friendly and she has just the Best demeanor and personality!! I also dealt with another young lady (who's name I cannot remember) and she too had the best personality and held it down until Dazni was able to talk care of me. Love these young ladies and their brand of Customer Service. Definitely recommend the Facility!!

ladys in the front are very nice

Great location: thank you octavia and dazni

I try to go on the days that Dazni works, bcuz she takes care of her customers like you're visiting family. I won't get too sentimental, but I'm gonna HAVE to leave her one day

Dazni and hrr team are great!!i recomend this location. Very clean, very friendly staff

My experience at Public Storage was very pleasant. Chastity is very friendly and extremely knowledgeable. Thank you so much for helping me with a stressful situation and making my transition so easy. I highly recommend Public Storage!!!!

I just want to thank Chasity & Jasmine for your support, directions & help! Great place to store your stuff and safe! Just wish there were longer hours. Employees are very respectful and professional!

I never thought I'll be back renting a storage here. I used to be a employee here and loved it. Chastity was a great help !!

Danni and the staff are great i recommend this location always clean. Always helpful.

Dazni and jasmine are very great, polite, and very professionals with phenomenal customers service(s) skills...!!! Great pleasure to always have these hard working ladies to help out and it is always intentionally theirs as well....!!! I highly recommend this location to anyone for their storage needs.....!!! Sincerely yours...!!! Vladimir Milfort...!!!

Great service!

The staff is super polite and helpful. Especially The VP Craig. This place is clean and safe... Highly recommended...

The facility is clean and safe. The staff of Dazni,Shamari,and Emily were amazing. They answered every question in a professional,courteous manner. Anytime I've gone to my unit they always say hello and value you as a customer. I recommend this Public Storage facility in Jamaica,Queens to anyone. Two thumbs up!!

Dazni & Shamari are absolutely the best! They answered all of my many questions. Very professional and friendly. Excellent customer service! Will definitely refer anyone I know looking for storage units.

I called 2 hours before my appointment to see if I was going to be able to be seen earlier since I already was near the area. Luckily, Ms. Dazni was such a great experience and she accommodated me. Once I walked in I received a warm welcome. Dazni EXPLAINED EVERY DETAIL of the storage including the walk through in which the place is VERY CLEAN. As of right now, I am very pleased with the experience I received at this location.

The workers here are really nice

These guys are super awesome especially Emily and Dazni.

I loved this place because of the service provided by Shomari and Dazni. Outstanding performance. 5 star service

I come here all the time and I know my things are well protected in here , and I love it . I get treated with much respect . From the managers to the staff they are all great . Especially this one manager by the name of Dazni , she's great at what she do , she always makes sure that everything goes well with me ,and always greets me with her warm smile .Now that's what I call great customer service. Thanks :)

My experience with Public storage was excellent, the manager was extremely helpful and knowledgeable. She helped me find the right selection of storage space that was appropriate for me. I recommend this place to anyone looking for storage!

Staff is very polite and respectful. I had a great experience!

Very clean and helpful

I was helped by Shomari. He made the whole process so easy, when I was really stressed. Thanks for all your help. 5 stars!

Brenda and Clintoine are amazing. They are very helpful and completely patient. They take their time to explain everything to you step by step. Thank you guys again.

Superb customer service in a very timely manner by associates, clintoine and shomari. I have been to this location multiple times and have had the same experience repeatedly. Highly recommend this location to everyone....

I store here and it's great.thanj you Dazni.you are so amazing. Ask for Dazni she goes above and beyond.

Being welcomed with a smile and a cheerful hello says it all. The girls at this facility was great. Mrs Brenda went above and beyond to help me find the right unit for my things. This place was clean and organized. Thank you girls.

Clintoine is a great workerr!!

I received outstanding service at the QUEENS VILLAGE Location. My reps were DAZNI & CLINT who walked me through the process without a hitch..Thank you for making my experience easy..

They help me so much they did a excellent job thank you very much Dazni and Fendi.

I had a great experience at this storage place the workers that handle me where so nice and helpful explained everything where I could understand and had a great sense of humor. The place is clean and very tidy ask for Clint or Dazni they are the best help.

Terrific experience, units are clean, carts are always available, parking is convenient.Clint was very helpful throughout the whole process of setting up an account. He was courteous and professional and I will continue to do business with Public Storage in the future.

I had a great experience here with Clintone hes a great employee!

The day that Clinton and fendi worked together they were great they went out of there way to help me find a unit that could fit all my things , fendi was beyond helpful as far as helping my movers and making my moving process as easy as possible . Clinton on the other hand was even more helpful because after a while my movers had left me alone and i had no one to help me fendi told Clinton she would watch the office while he gave me a helping hand I was so greatful to have them working this day and i hope to see more of these helpful people again they made my moving a wonderful experience

Great and clean service at a good price

Very friendly and professional experience. Clean and organized too. Definitely would store here again.

I was just there recently to inquire about a unit. I've been shopping around for a while for a place to store my valuables. The service that I received was enough to let me know that, "This is it! My search is finally over!!!" The young lady, Dazni, who's the manager, she made everything simple, and I didn't feel like I was being dooped. I'm happy to have found this location in Queens Village which is not far from my home either. I've been telling any one I know who's looking for a storage to come right to this location!

I went into this location expecting the same old song and dance as the other storage places I had been to. Not so! I was taken aback at the care and the time that was taken with me to break everything down, they even went as far to show me the different sizes of the units, and everything!!! The young lady there, Dazni, I couldn't forget that name, it's so different and beautiful, like she is, was the best part of my experience. She is very well spoken, and a very sweet young lady. She adds that special feminine touch. That helped in my decision making to give this location my business. I will be recommending this location to all my associates!!!

I went in there this week and a beautiful young lady showed me different options for where I can store my grandmas things. Idk if I'm gonna have to put my grandmas things in storage, but if I do I know I'm going back to Dasney lol

Every time I go to pay my bill I'm always welcomed with a great "hey how are you?" And that puts a smile on my face. I happen to love to go in and pay my bill and they're always accommodating to ALL my needs.

This was a very nice storage place every one was so friendly and was always willing to help you out. I will recommend it to my family and friend.

Stephen was amazing. The guys here are awesome! No complaints. Facility is always clean and we'll kept. If you are looking for storage in the neighborhood these are your guys.

Stephen and Earl are fantastic! The place is clean and the prices are low for the area. My business will stay with Public Storage until I find a new apartment

Thank you Thomas and Stephen from public storage for always being always helpful and always there when I need something....You guys are greatly appreciate and a great asset to public storage.

Thomas had Great customer service skills. Explained everything and made sure I understood before signing anything. I love the tattoos!!

Thomas and Stephen and Earl are the Best Guys ever !!! They took their time Answered 1000 questions and where on hand to help!!!! Loveeeee them !!!!

Great service !!!!

Steven and Thomas provides excellent service. Both are courteous and professional. Great work guys.

Always get friendly greeting and good service from the crew. Thanks Earl and others.

Thomas was a great help. Very kind and supportive

I was here 4yrs and service was awesome, I didn't have any complaints with either my space or management with Thomas or Steve. I'd really recommend public storage for your storage choice & this location.

Thomas and stephen are very helpful and hard working guys. Keep up the good work guys. Highly recommended this Public Storage. Great place

fendi... Thomas..... they were the greatest help... really did appreciate the professional courtesy.....

Awesome customer service professional and very sensitive to the customer if I had to rate this place 5 star!!! Thomas ,Stephen, Alyssa were great!

The staff here are really helpful. The manager Tom goes the extra mile to make sure everything is taken care of

Thomas and Stephen were really helpful. Very thorough and easy to deal with. Fast workers too. The unit was nice and clean.

The public storage team member Alyssa was very helpful to me. She answered all of my questions in a orderly and polite fashion. The other team members were also polite and made my storage experience easier than expected. So I will be back as a continued customer and will also refer friends.

Steve and Thomas were two of the nicest managers I have ever met.. Place was very clean, rooms are climate control and prices were reasonable. I would recommend this storage place to anyone.

Thomas was like family we talk shot the breeze. Its been a pleasure meeting him.