Public Storage Self-Storage Units at 601 W Sunrise Highway, Patchogue, NY

I want to thank the associate, Angela, who helped my family with matters regarding our cousin's estate. We needed to know the procedure to gain access to his storage unit, so his son could take anything he wants before the unit is vacated. She explained the steps (paperwork, notarization, lock access, gate access, vacating process) very well over the phone. When I went to the Patchogue office in person, I found her to be just as helpful and nice in person as on the phone. She scanned in the required paperwork and informed me of how we would be notified when approval for gaining access has been made. I also appreciate that she shared her experiences talking with my cousin over the years. She said what a nice person he always was (so true!). It was nice to hear that from her. She is clearly a "people person." She enjoys not only her job, but people, in general - which makes the experience for any customer so much nicer. Thank you, Angela!

Very nice experience .Professional and kind managers .thank you Brayan and Angela

The problem with self storage at 601 sunrise hwy Patchogue is that they keep raising their prices every few months as much as 40.00. They get u by offering o e month free then once you move in they begin to charge more and more. I have used other storage and they don’t do it. Don’t rent from them unless you want to pay unless y ok want to pay More and more. Also needs complete renovation to seal units from this type of problem. My light is duck taped and sometimes goes on and sometimes does not. This place is not worth the money they charge or the sneaky rate hikes. I am going to get this fixed asap I have more problems with this place. Went to my unit and the tarp they have on the ceiling is destroyed. Rodents have started tearing it down and there is stuffing all over and some things are chewed up. My stuff also got wet. I want a unit that is clean and rodent proof. This place is older than the hills and they don’t care. Take the money and run. If they don’t offer me a new unit I am taking this further. My unit got mice in it destroying my things and the gate keeps getting stuck and coming off rollers. They don’t Care. Can’t wait to get out of there. Don’t rent from them. RUN Update I want to edit my review to tell everyone that the manager of self storage has fixed my issues. I have great respect for the storage and I now give a five star review They are doing it again. Raised my rent 50 a month . They do this all the time and I am sick of it. If I knew that this place raised rent for no reason I would have ran from this storage facility. Anyway I have to get out of there and fast. Going broke. They have some nerve. My units are dilapidated with mice. The door doesn’t close properly and comes off the hinges. The establishment says well the place is old. Then stop raising rent. F I have to I will leave what I don’t have room for and get the hell out. If I could they would get a 0 I asked for one months free rent so I could relocate. My units are trashed. Ceiling falling in. Rats eating my possessions and door lock doesn’t work properly and door comes off hinges. I asked for one months free rent so I can move and was not given it. I was willing to settle at that point. Eat the rest of my losses which is at least 1000.00. Have to do inventory Sonic have no alternative other then to file In small claims for the full amount of my damages. They have to provide a certain level of care to their customers when customers pay for a service. If someone with authority checks this place out they will probably close them down until they redo the place OMG Just went to my other unit to start cleaning it out. They are raising my rent again starting in June another 50.00. They have no cap here to stop raising rent at a certain amount. If I had known they raised rent by 50.00+ whenever they want I would have stayed clear of this place. The unit is trashed. Haven’t been here in years. Rodents have taken over and most of the stuff in there that was like new is now trash. I am gonna sue them in small claims court once I get out of here. All I can say to you is stay away from here. DO NOT RENT here. It will be your worse nightmare…..

These guys are absolutely amazing! Whenever I had a problem or needed some assistance, they were always right there ready to help and willing to work with me to find a subsequent solution. If you’re looking for the best storage unit on Long Island look no further!

So amazing, check-in process was easy.

We came to rent a unit and Angela M. was our amazing Public Storage associate! She was very helpful and thoroughly informative about everything great customer service experience! I would definitely recommend public storage unit to all my friends thank you Angela M!

James Beuther was very helpful he took his time showing me and my mom different units so we can get one. This is a great place to come

Angela M was so very helpful. My move in experience was so easy and painless.Thank you for all your help.

Thank you for continuing to make storage easy

Angela is nice

I spoke with an Yvette, she was rude, un empathetic and not helpful at all. She had an attitude the moment I called as if I was disturbing her day. Don't recommend!!!

Thank you Angela.

I'm with Angela again. She's wonderful. Very helpful.

Angela is the person to help you! She is kind, empathetic and sincere to your situations she helped us tremendously and went above and beyond for us. Thankyou Angela!

Angela M was such a great help

Angela has been so wonderful. Always so helpful. Thank her for me.

Rented today, had a great experience, Angela was the most helpful, highly recommended

Very nice people a good place to store your stuff and the price isn't that bad either.

Angela at PS most accommodating Always puts in a little extra in helping , all matters

The experience was great. Angela is amazing! She helped us to get the best storage for our stuff. Highly recommended.

Great service and friendly staff! Thank you Angela!

Angela is very helpful and professional

Amazing service. Angela has been very helpful and has answered every question we had with upmost care and attention!

I had a very good experience with the service, Angela was very nice.

Angela was very nice and helpful. Highly recommend!

Erica did an excellent job getting me a storage space. She was attentive and patient

Both Angela M and Angela G they both are excellent and very helpful

Recently won some furniture at auction. This place has been calling me, telling me to return it to the previous owner even though I legally bought it. The front desk lady makes you leave a 5 star review about her the moment you enter the office without even helping you yet. Every time I call them they don't answer and the office is closed early. They said they'd give me an extension for cleaning out the unit but when I asked they said no. 0/10 would reccomend.

Need help and Angela was amazing Thank you

Angela is very helpful and very kind thank you

Angela is very helpful

Angela is very nice and helped us with our purchase.

Angela is very nice and helpful thank you

Angela was quick and efficient.

If I could give zero stars I would! This place is absolutely horrible! They do not care about their customers and we were there for 2 years and in the course of that time our rent went from $140 to $500!!!!!!!! They did absolutely nothing for us! They don’t care about your financial situation at all. My husband and I were homeless until May and all they did was raise rent and not to mention our latch was broke the whole time! I even contacted mangers and they did absolutely nothing! Not even a one time curtesy to waive fees or extend the date for us to pay. To make things more stressful they would call every few days to tell you that you that you missed a payment! Also there was never anyone on the office to pay your bill if you pay cash. Meanwhile their hours are posted on the office door. In addition to all of this they stole expensive items from us when our unit was facing auction. And when we confronted them about it they denied it! I highly recommend not using them all! Find another storage place or a family member DO NOT USE PUBLIC STORAGE!!!!!!

Angela was wonderful very professional very kind Will recommend to all my friend

Ángela, Thank you so much. Great customer service!

Angela was very helpful and made our transition to the storage space extremely easy!

Angela at the sunrise highway patchogue NY is fabulous!!!!!! She couldn't be more friendly and helpful!

Angela is a very nice person and very helpful

Angela has been such a great help at all times I am a customer for 6 years

Angela was so friendly and helpful. She made the experience very easy .

Angela is an absolute ANGEL-a! She helped me find the perfect storage unit for my girlfriend and I and made sure we were properly charged. She is the sweetest, most helpful woman and deserves a raise. Thank you Angela!!

Angela was amazing she helped me with the gate putting the app in my phone

Angela is nice hard worker and very good customer service Thank you

Angela is Very friendly and always clean very sweet

Amazing place to store all of your belongings, and much more. Angela has been super helpful, and always super nice and friendly. I greatly enjoy their services, and highly recommend it to everyone. People are super helpful, and nice, thank you for everything!

Angela M was wonderful helpful in every way. I appreciate everything you all did for us

The experience was great. Angela was very patient and helpful!

Angela is a pro!

Angela is very nice and helpfull

Angela is a very helpful person very knowledgeable about how to guide her clients. Thank you.

I came into public storage at this location and received outstanding help from employee Angela M. I'd recommend public storage at this location great friendly service.

Angela was fantastic! She was very helpful with everything. Great smile, answered all of our questions.

Very nice people at the office

If you want to go and have an awesome customer service, Angela is the right one for this. Such a nice service, friendly, professional and helpful. That’s commitment. Congratulations Angela! Keep up the great work!

Angela is a sweetheart!!!

Angela was great for my first time coming!!!

Angela very nice and very helpful

Angela is such a wonderful person. And was a big help!!!

Angela was very helpful to me. I will recommend here anytime

Angela was very helpful and accomodating. She was happy to answer all of my questions and assisted me in renting a unit from Public Storage.

Angela is very nice and helpful

Great service Angela was very helpful and knowledgeable

It’s been 2 1/2 years . I left to move to Texas and had my stuff in storage with this facility for 4 years prior to. I’ve moved back from Texas and am now in need of stoarge again. I currently moved to Calverton BUT I chose to use the Public Storage in Patchogue because Angela is an amazing person and I liked her so much from my previous time with her I chose to use the facility even though I’m so far away because Angela is ridiculously awesome!!! Angela is the most awesome and efficient employee I know!! So helpful, pleasant, professional, and kind person I know 🙂

I needed some help finishing the on line form for a storage rental. I was lucky to get JADA to help me by phone.She was so nice and got me set up in no time. Thanks again.

Great service from Jada in Patchogue, she helped us find the perfect unit to fit our needs.

Angela is very nice and very helpfull

Spoke to Angela very nice lady was able to help me with the upmost professionalism

This location is my go to. Angela at the front desk, it such a nice person, very customer friendly, always very understanding and made my move in very easy and seamless. Thank you Angela, you are the best.

We love public storage in Patchogue, mostly bc of Angela! She is so helpful, very friendly, keeps the place running good and clean!!overall she is a great person!!

Angela is great

Angela is the best!!!

Angela is very nice and helpful

Great service Angela is a great help would recommend to anyone in need of storage to come see her

Angela is cool

Angela was great wonderful help please give her a raise she works hard to make my experience perfect

Great Location -Great & Pleasant Staff -Angela G. Is A Delight -Her assistance was more than very helpful, she is very sweet making the experience a pleasure- Very Satisfied-Wonderful Prices!! Thank You Truly Always!!

Angela is wonderful worker Help me with everything Thank you

Always a lovely experience dealing with Angela on site. She’s always very friendly and helpful.

I meet Angela and she’s the best!!

Angela is fantastic. She made my move in such an easy process. Thanks Angela.

Angela very nice person She help me everything

Angela is very nice!

Met Angela, extremely helpful!

I meet angela and she is nice thank you 🙏

The manager Angela is great!

Angela was very helpful went beyond couldn't be happier all for the customer

The people are nice, the units clean and easily accessible. What I'm displeased about is the fact that I searched their website specifically for climate controlled units, found one, made my reservation, and started packing. I went to the unit to start loading my things only to find out it is not a climate controlled unit, and that those do not even exist at that facility. After 45 minutes and multiple transfers on the phone - they said they can move me to a different facility all together, but I won't get the pricing that I got online. I would have happily moved my things into a climate controlled unit, as that's what I need- but to not offer a price match due to their website listing incorrectly is shenanigans.

I visited this location looking to rent a storage unit and found the manager Angela to be very helpful. She was very personable and kind. While she was helping other customers in my presence i was amazed with how she solved every issue with ease and was very knowledgable. She was offering to help the customers even after hours if they needed. She is a huge asset to public storage and i will be back to rent the unit from her. I wish i could give her more stars. Ive had a few units over the years at other locations and was always treated sub par.

Was not to happy dampness spider webs rusty light switch light didn't work looks like unit was under water at 1 time looks like original switch old

I rented my first storage unit here and couldn't be more pleased with the customer service. Angela in the rental office helped me with my payment and how to use the app, showed me the unit, helped me get a lock (and showed me how to use it lol) and answered every question so thoroughly. She helped me figure out the best access to my unit and walked me through every step. It is so rare in today's day you receive such care from a worker, and she really deserves to be recognized for it. All things with the facility went smoothly and I was pleased with my overall experience. Typically, I wouldn't think to recommend a storage facility but because of the 11/10 customer service I received I will be referring anyone I can. My day was made by such a kind and helping staff member in a setting that was foreign to me and I'm very thankful for her assistance.

Great customer service and prices

Hey nice Facility and the manager angela she Wonderful person and great help

Angela is your best representative I’ve ever met and dealt with. She is pleasant very knowledgeable. An outstanding customer service.

Met Angela very nice lady and good service

This place has stolen my families sentimental values and not only banned them from going into the complex but won’t repay for the stolen items they’ve took or even give an explanation for taking their stuff. This is a horrible. Scam of a storage facility. Roaches were everywhere and they have a scout that walks his dog and watches you as you putt you’re valuables away and then you’re items go missing. Their contracts are also loaded with scams to steal. From you. DO NOT RENT FROM THIS PLACE.

Angela rocks !!!!!

I met Angela and she was the best! She bent over backwards to help us get the right price. I recommend anyone to come here.. ask for Angela!

Outstanding service. Angela was so nice and accommodating!

Angela very good with the rental Informations Very happy

Angela is the best!!!

I met Angela and she’s nice

Angela was helpful,attentive, knowledgeable and kind. She was helpful and wonderful in every way.

I checked out today and Angela assisted me in closing out my contract. She was so nice, thorough and very knowledgeable. I would recommend this location simply for Angela's service. She was busy this morning and cared for each person with her full attention and professionalism. Angela is surely an asset to this company.

Angela is very courteous and nice

Angela is SO NICE and SUPER helpful! She helped save us money and stayed on the phone with me toll I completed my order! She is the best! Thank you!

The girl in bayshore was super helpful really nice service really good experience they hire people who really work thanks

The woman behind the counter was FABULOUS. I moved from California to New York and she was AWESOME, giving me updates and being very nice and accomodating.

I met Angela...she's great!! Loved her!

Meet Angela and she helped us a ton! Great person!

I am writing on here today on behalf of the staff at the Patchogue NY Public Storage her name is Angela -she is a wonderful lady who is more then helpful to work with, making the experience A delightful one! Thank You!

Angela was so helpful and so nice. She took the time to help me with any questions I have.

They have very great services

Ángela she is nice

Angela is very nice and helpful

Thank you Angela for all your help getting my unit together. You went above and beyond to make sure I had an awesome and easy transaction. Your knowledge and experience made it a pleasure to work with.

I met angela and she help me thought the whole process. she made everything very easy and was very nice.

Angela was extremely nice and helpful she an excellent employee

Angela is very helpful, this place is a pleasure to deal with

Angela is sooo helpful! She got us the paperwork we needed, fixed the app access problems, and helped update our payment method. Super quick and very friendly, and she always has a smile for us when we come. She’s the best to work with here.

Angela she is a nice and loving person

Angela was absolutely amazing and so very kind and helpful answering all of my questions. Great when employees make things go smoothly.

Awesome

Angela was Great she was so on point and fast and she fixed my lock a bit so that I could lock my space …

Angela was super nice and very prompt I was in and out quickly

Angela was absolutely excellent. Was very helpful & had answers for everything I had asked … Very pleased with my decision to try the place out due to her!

Angela was helpfull

I used the Patchogue Public Storage for the past year. Angela, has always been attentive and has answered all my questions promptly. She is always out to help her customers.

The BEST customer service ever!!!! Angela, was great! Very helpful and professional!

Great storage facility Angela was very helpful very nice worker definitely will go there again

Worse place ever!! Don't let the $1 rates fool you. I had everything i own in there, and 4 days after i paid my bill...They auctioned it off leaving my family without anything!! Over $200k worth of furniture as well as birth certificates and every memory for over 25yrs lost! This place should be investigated and shut down.

Angela helped us to reserve a storage unit. She was very professional and kind. We would recommend her and this facility highly.

Angela was professional and very accommodating. Highly recommend!

Angela is the kindest person you’ll ever meet. She is very knowledgeable and answered all my questions and concerns. She deserves a raise for how on top of everything she is

Angela is a great person, and very nice

Angela m is a vary great person and she is very helpful

Angela was great. Helped me to complete the rental online.very happy

We met Angela and she was great in providing customer service.

Angela was very helpful and went above and beyond to help us make an informed decision about the storage unit we wanted. Her attitude was very pleasant and professional at the same time. This is one of our better experiences with Public Storage.

Angela was very professional, helpful and kind.

Angela was the sweetest manager ever! She helped me take care of everything I needed; I came into the store so frazzled and she helped sort everything out even though it was done last minute. She even stayed past closing just to get everything done right for me.

Angela was a big help answered every question I had and made me feel super comfortable

Angela D was AWESOME...couldn't have been more pleasant or more helpful. 5 ****** Don't lose her!

Angela on site was prompt and helped with my needs very quick and she was very seeet

Everything is okay. I wish they let us use their garbage too.

Angela is very knowledgeable and know everything about store Highly recommend

Been here for about six years and the property management personnel is very helpful. I give them five stars.

Angela was incredibly helpful and accommodating to me. I can’t recommend her enough. So friendly and professional.

Angela was very nice person and help me and show units and I am %100 satisfied her wonderful service thumps up

Angela great to deal with awesome

This public storage in Patchogue is one of the best I’ve ever used it’s always very clean and everybody that works here is very helpful and very nice I always get greeted every time I come in the gate and leave. if I ever have a problem I ask Angela and With no hesitation helps me and or answers my questions. probably the best public storage on the island and if they had a 10 stars I’d give 10👍

The manager Angela at the Public storage facility in Patchogue was extremely helpful and knowledgeable. she was so kind and very friendly.Thank you so much Angela😊🤩

Angela is wonderful ❤️ she was more than helpful and such a 🙏 pleasure Hire more like her!!

I was having so much difficulty with setting up my account online. If it weren’t for Shannon in Patchogue, I’m not sure if I would have been a customer. I told Shannon my problem and she made everything super easy for me. She was so sweet, friendly and knowledgeable. Thank you Shannon!!

Storage place is fine but wish they didn’t charge me an arm and a leg a month. Need to get my things out.

Angela is knowledgeable, diligent and very helpful, and is a true asset to Public Storage.

Angela was so nice and very helpful!! Great customer service

Excellent experience dealing with Angela. Very helpful, highly recommend this location to anybody!

Angela was very helpful with everything! She was very nice and sweet! Recommend 10/10

Angela is wonderful and very nice very helpful

Angela is terrific ! Very knowledgeable and helpful!

Met with Angela whom was very helpful and nice Thank you Angela

I met Angela and she was outstanding she helped me a great deal I have had a wonderful experience while at your property

Very nice and accommodating, Angela in the office is awesome.

My name is dianahoward and I met Angela Gooley at public storage and she was absolutely delightful one of the most polite people I have ever met and very accommodating great place to store your stuff

Angela was very nice and helpful!!!

Met with Angela, and she was both professional and courteous. Would recommend her to anyone,

I have to leave a bad review again concerning g this place. Be careful if u rent here and know the facts. This place raised my rent 40.00 a month again. I have spoken to them and nothing. I am on a fixed income and 40.00 a month more is not in the budget. I am barely surviving. This place gets u in the door with a reasonable rent and then periodically increases it by a lot per month Not happy If I wasn’t a senior and disabled I would try and move my things somewhere else. Everything I own is in the unit. I still have not heard back from corporate office to settle this dispute. This place ignores you and keeps upping the bill. Before I know I quill be paying 400 a month. They raise the bill by 40.00 every few months Beware

Meet with Angela today and she was very helpful and pleasant. Definitely would recommend.

Could not have had a more pleasant experience. Angela was highly competent, professional knowledgeable, and helpful ⭐️⭐️⭐️⭐️⭐️

Angela helped me purchase a storage unit and she was excellent! Super helpful and quick effortless service! Truly made the experience great! Thank you!

Angela was very helpful with getting the account and app set up.

I met angela, she was very helpful and attentive. She gave me all the information necessary and i left without a question in my head. Great service!!

I had the experience to meet Angela at the front desk and she was very very helpful. Very detailed in explaining the steps and helped get set up with my unit, very satisfied.

Angela was amazing

Angela is an angel Very nice and professional Will recomand this location to all my friends thank you ,Angela

Angela was helpful every step of process I'll definitely go back if I need anything else.

Angela was absolutely professional and very nice.Thank you Angela.

I am a customer at public storage in Patchogue. Angela has been taking care of me. She is just wonderful. She’s helpful and answers all of my questions and concerns. She is absolutely an asset to your company. Wish more people were as kind as Angela. She deserves a raise and a higher position for sure.

Angela was amazing & helped make the move in & move out super easy and stress free for us!

Angela is wonderful, knowledgeable and extremely helpful. She made my visit amazing.

Angela was wonderful She was very helpful and informative I would recommend public storage Just because of the amazing service

Hi my name is Sherri. I would like to thank Angela for being so nice, helpful and doing whatever she can to accommodate my children and I. We have had our belongings there for about 2 years. You are such a beautiful person inside and out! ❤️

Today I inquired about opening up the stores based at Public storage in Patchogue, from the very start I left a message Angela called me back immediately she was very very helpful And cheerful came down here she showed me the unit she was very friendly and made me feel very comfortable!!! Honestly I was having a terrible day and she probably doesn’t even know but that she was so sweet that I feel so much better thanks for having great customer service!!!!!

Angela and her husband were very compassionate and good to me and my family with our storage and financial issues.

Angela was awesome!!! Very helpful and kind.

Angela was a very pleasant help to me with my storage and experience. She went the extra step into helping me as much as she could

Angela was extremely helpful and very nice...answered all my questions highly recommend public storage because of her.

Awesome staff- Angela at desk and Mr. Forman the manager are very helpful and easy to do business with. Great prices- great service, and convenient location.

Angela is a great manager

Angela is nice and helpful

Angela was very helpful Thank you

Angela was absolutely awesome! She made the process very easy and made sure that I was satisfied with my visit! Definitely will recommend and use again if needed! Thank you Angela

Angela was a pleasure dealing with. She was very accommodating and friendly. Would definitely do business with her again 😁

Angela was very nice and helpful

Angela was absolutely amazing. Every time I came in she was nothing but helpful! It is nice to know that Public Storage has such dedicated and kind staff!

I met Angela and she was so helpful and I give her 5 stars for my experience. I will definitely come back because of her customer service

Angela was a great help and work with on getting the best unit for all my stuff

Great experience Angela is very nice and helpful. I recommend this storage place!

Excellent experience and the customer service was outstanding, Angela is wonderful,

Angela is a great person who provided excellent support and guided me when needed support. She is an asset to you organization.