Public Storage Self-Storage Units at 185 Route 59, Monsey, NY

Joe was very helpful!!!

Just came from making a payment at the Monsey Branch The property Manager Joe was very helpful in answering my questions and very courteous. Always go to that branch for services

Was a pleasure to deal with Joe. I definitely recommend this place convenient in the service

Joe is fantastic! Always so helpful

Joe was incredible

Joseph Robinson the on-site manager was one of the nicest interactions I’ve had with a customer service representative. He was attentive to my needs and made sure I was taken care of without asking. Keep him around!!!

Joe, the best service so smooth and easy, highly recommend, to family and friends and business

Joe was amazing helping me find the right size right fit, I would recommend this facility to anyone.

Joe was awesome and amazing. He answered all my questions. he was very patient showed me the Internet or the app on my phone. when I get on my online activity to sign up for the Storage, he double checked everything what I needed to do. when I rented the space as of today, most likely before the 30 days I’m gonna grab your renters insurance, but I would appreciate you looking into the insulation that has to get replaced in there thank you very much and also seal around the storage in the inside near the ground. any questions feel free to call me

Joe is always so helpful!

I walked into Public Storage today to ask a few questions and met Joe who was very polite and helpful, he took his time and answered all my storage needs, I would definitely recommend this place to my family and friends.

Joe was great and very helpful. I had a great experience with this storage facility.

Joe was super helpful and accommodating!

As a storage unit renter for over 10 years at the Monsey Public Storage location, today I had an interesting situation. Thankfully for Joe, the manager of the site, I was able to get my problem resolved. I reserved a new unit online and came to the location 2 and a half hours before closing time. The employee called out sick (unfortunately it happens) and I had noone to rely on to help me move to my new unit. I called customer service and the person over the phone wasn't sure how to help me. After we hung up, I had to call the spring valley location. Debbie, a fantastic employee at that location was very helpful and informative but she was limited to the things she can assist me with. Thankfully for Joe, the manager of the Monsey location, he went out of his way to help me close my old unit out and help me transfer to the new unit. He voluntarily did this on his day off (Saturday). If it wasn't for Joe, I'd miss the great low price deal that was available and luckily I was able to move my belongings on the last day of the month and was able to have the peace of mind that my old unit would be closed out and I wouldnt have to worry about any payment issues. I was assured and taken care of. Joe was very kind and patient and understanding of my situation. I wish more businesses offered outstanding service and assistance just like Public Storage offers. Thank you Joe. I Appreciate everything. Your hard work and dedication does not go unnoticed. -Raf

Today I dealt with Joe the property manager he carefully walked me through the erental process he was very courteous and helpful I would definitely recommend to property to my family and friends

This is the worst storage experience I’ve ever had. This place is falling apart around you. Our unit had fiberglass insulation in the ceiling that’s been slowly coming down month after month, there’s mice in said insulation and now all of our stuff is covered in mouse droppings, urine, water from roof leaks and fiberglass fibers everywhere. The on-site manager can’t offer much help because of policy and Public Storage corporate is worse than useless and continue to provide no help at trying to resolve the problem.

Rude staff

Joe is the best

Joe is a very professional and pleasant person to work with. He understands fully how to navigate the proceedings of the storage office manager . He's a 'KEEPER' in my books!!!

Joe was great!

Great place, clean, quiet. Units are hard to get here but it’s well worth the wait if the size you’re looking for is unavailable.

Joe was very helpful with moving me into my unit. Very responsive and professional. Highly recommend

Joe was amazing the whole time I was here and I wasint the easiest customer. I recommend this place to everyone. Joe keeps it very clean. I say 10 stars cause 5 is not enough.. Thanks again

Joseph Robinson is the best property manager to take care of my concerns. Simply spot on!

This locality is very convenient. Clean and safe. And very professional and friendly customer service, especially Joe is very nice and helpful.