Very helpful with everything
Sandra was Great!! Helped me take off renters insurance quick and easy... Thank you Sandra for helping me out today...
Best Experience Every, Wonderful customer service, fast and accurate and got exactly what I needed and a great price!
Thank you Todd for your help .. very helpful and professional here at this location..
Todd was great, very helpful and funny man.
Nice helped us greatly. Awesome job from everyone at this facility. Thanks team
Niecy ,was great showed me around the place made things very pleasant for me
Lucy and Gee were great in assisting me :)
I didn't know Public Storage would be so easy to use, and Niecy was incredibly helpful! He answered all my questions and ensured the process was so smooth and easy, she's amazing to work with!
Excellent customer service. I want to steal Sandra for my business. Seriously, awesome staff and exceptionally clean, like new.
I dealt with Neicy Very helpful and informative
Niecy gave us the best customer service
This is an excellent storage facility. It’s climate controlled, clean, secure, and very convenient to access. What also makes it great are the people that manage it, starting with Gee. She is amazing! Ask for her by name if you are looking for outstanding service.
excellent service and very fast
Thank you very kindly for your team's wonderful help in finding the perfect spot for me to move into in the brand new B building. As a disabled Senior Lady, I can't say enough to praise your team of caring people at your Summerlin location.
Gee is a topnotch professional ... just "AMAZING" as her fellow employees describe her!
I thank you all, very kindly: Gee
Lucy
Diecy
Todd
(Cheryl ... at whatever Public Storage facility you're now working 👍🏻)
[& all the very proficient employees I've met over the years when they worked as substitutes while others vacationed] ...
AND YOUR FEARLESS LEADER, "MR. T" (Thomas!)
Sincerely,
Miss Linda & CRISPY
(MY SERVICE DOG❣️)
New and clean. Niecy at the front desk is so helpful. Moving from a competitor who kept raising their price. Looked around to compare pricing and Public Storage pricing is very competitive.
Todd and Gee were fantastic in helping me
Todd was very helpful and made the process of moving into a unit seamless!
Lucy was really Great!! Thank you for good service
Lucy was such a great help in explaining all charges and how the service works !! Great customer service !! I recommend this storage place oh yea it’s clean and has great air conditioning!!
Gee and Lucy were great. They were very helpful. Nice place.
Niecy was very helpful and knowledgeable.
Lucy, The best
Great customer service
I can’t say enough about the customer service at this location. I came back today to rent another 10x20 unit and was helped by two more amazing ladies, Niecy and Sandy. Public Storage truly outshines the competition
I had a great experience working with Sandra at Public Storage. The entire process was fast, efficient, and completely painless. She made everything easy to understand and took the time to show me different unit options, which I really appreciated. The facility itself was clean, well-maintained, and looked very new. Overall, excellent customer service and a smooth experience from start to finish. Highly recommend!
Everything went smooth and Gee was great, very helpful.
Lucy was amazing with all the information I needed. Highly recommend this storage facility.
Niecy and Lucy was very nice customer service and great service 👍
Lucy was great the best. Be sure to ask for Lucy.
Gee was amazing and helpful with guiding me through my first rental. Thank you so much!
Why write a review for a storage facility? It is because I have been impressed by everything. The facility is clean, the staff there are friendly and helpful, and the app works to unlock the gates and doors. Definitely highly recommended!
Great job Gee. Your the best
Lucy is very professional and kind thank kindly you for assisting us today (:
Great service, very easy and straightforward
Thanks Lucy!
Niecy was amazing, very informative and made the sign up process extremely smooth.
Best experience you can have. Professional, polite and knowledgeable.
Fantastic service. Very friendly and helpful
I’ll help you figure out. Lucy was super helpful with my first day checking out our new units!
Lucy was super helpful and she got me all squared away! Stellar place
Todd was exception in helping me get setup with service today.
The team here is exceptional! Niece and Todd are amazing!!!!
Love this location. Very clean and great customer service. Gee, Todd, Lucy, and Nicey and terrific. I would give them 6 stars if I could!!!
Update. I was contacted by a local representative who was awesome. She promised a resolution, really seemed to care and wanted to help. Fingers crossed this gets resolved. BEWARE. I was given a quote by phone, with an email confirmation. When checking in on site the agreed upon price appeared BUT when trying to finalize the check in, a price 20% higher kept appearing. They were unable to correct that on site. So I was charged the higher price and given a number to call to get the proper rate. No resolution yet. Seems a bit shady,
Todd did a great job explainig everything, great customer service!!!
I couldn’t believe the distance that Lucy and Tod went to make my move easier! Moving is stressful and there’s nothing worth more value than hospitable and neighborly help and encouragement along the way home!
Super easy and smooth sign up.
Really enjoyed the customer service at the facility!
Staff is super friendly and helpful!
Public storage has top notch customer service! Todd was very helpful to us in our rental process…only recommendation are larger dollies with quieter wheels…
Came to grab a service and G & Todd helped us out tremendously! We were in there for less than 35 minutes and they made sure we got taken care of and got our storage unit. Todd was very knowledgeable and showed us around! Thank you guys keep up the great work and the energy!!
Friendly service with a kind smile.
Niecy was courteous and friendly. She showed me the units and explained the differences. The storage looked clean and well managed.
Property is clean and safe. Employees have always been more than helpful.
Neicy, Lucy, and Todd. Thank you very much for being so helpful as I picked up my unit that I won an auction and also easy to move into my unit that I stored it
Lucy was fabulous. She listened to my needs and wants, and matched me with the perfect unit
Niecy was so helpful. Walked me throughout the whole process.
What can I say - the whole team (Lucy, G and Todd) were so kind. So helpful and made a simple transaction the highlight of my day. So great!! I walked in smiling I left smiling.
First time renting from Public Storage and it was a great experience! I reserved a unit while they were finishing a new building, and when I came back the next day, Gee and Sandra were incredibly helpful. They followed through and transferred my unit to the new building just as promised.
The location is super convenient, and I even ended up being the first person to book a unit in the new building, which was pretty cool. Everything is very clean and well-maintained too.
Highly recommend—if you’re looking for storage, this is definitely the place to go!
Niecy assisted me with the utmost care. She was extremely helpful and patiently explained everything needed with the storage spaces available, locations of each, and was very knowledgeable with prices.
Great service Lucy the lady frond desk was very helpful
Lucy was amazing. Answered all my questions.
Niecy was so wonderful! Something came up and she stayed late to make sure someone was there for our appointment. She was such a pleasure to work with and extremely friendly and knowledgeable.
Lucy was amazing! She was so helpful with my move in and the property is so nice!
You will be glad you found this place and the great people working here - I sure am!
The move went as smooth as it could go, but with the help from Lucy and Parnell we got it done! It was confusing trying to figure out where to go since our building was under construction, but Parnell and Lucy showed us the way! Very much appreciated
3/7/26 I couldn’t write another review so I decided to add on. Todd and G were very helpful and accommodating with me only being at public storage for two weeks! They went above and beyond to make sure I was taken care of and are very friendly people!!
Lucy and Gee are very professional 🤣 you’ll have a great time working with them.
Super clean and new place in a nice neighborhood. Everyone that works there is really nice. Felt like a safe place to store my vehicle.
Todd was great, and helped out very well and swiftly
My husband and I have been storing our things here for over 2 years and have had a wonderful experience. We started with a 5x5 but recently decided to upgrade to a bigger unit. The staff is very helpful especially Gee and Lucy! Highly recommend.
Gee was extremely helpful and efficient
Lucy & Gee were absolutely amazing. Extremely accommodating. Super super helpful.
Lucy provided excellent service and made it seamless to rent a storage place. Highly recommend this location.
This property is well kept and clean. Thanks Niecy for great customer service.
Glenda was very helpful and great at her job. 10/10!
Couldn’t have asked for better service! Gee is awesome, if I could give 6 stars I would ⭐️⭐️⭐️⭐️⭐️⭐️
Great staff, clean and affordable
Exceptional customer service. Parnell (if you’re lucky enough to get him) is the role model for service in the public storage domain. I can’t imagine a better tour of the facilities. It made me wanna rent an extra unit just out of appreciation. I’m SO glad I changed my storage facility to this location/company. Please give Parnell a raise.
I had an amazing experience with Aniecy and Lucy who thoroughly walked me through everything and have such a positive welcoming personality!! Anyone would be happy to get a unit here!
Facility was very clean and easy to navigate. Staff was very pleasant and responsive. The app was easy to use and very helpful. I would highly recommend Public Storage and would be happy to use them in the future.
Great storage place!! Clean bathrooms. It looks like the people who work here take pride in their work.
Great service. Nicely was wonderful!!! Storage facility very nice.
Lucy got me taken care of in 20 minutes! Very friendly and helpful. Looking forward to the friendly people that work here.
Great service and Lucy and Gee are amazing!! If I could give them 10 stars I would.
Called inquiring about upgrading to a larger unit and spoke with Lucy. She set me up with an appointment later that morning and had me in a newer unit in less than 20 minutes at the facility. Customer service was top-notch, couldn’t have made it easier for me!
My boyfriend has a storage unit at this location. This place is always clean and the staff is friendly and helpful. I can’t say enough good things about this location.
Niecy,Gee and Tod are the most amazing workers i’ve ever dealt with. They have the best customer service, they are so helpful with my whole process with getting a storage unit. They are the best people to work.
First sight on the property it was very clean and well kept also Thanks to the two ladies Niecy and Gee my process was a breeze!
Gee , Todd & Niecy were nice, very professional, knowledgeable, and the establishment was very clean.
This is the best Storage in Las Vegas the manager G she is absolutely a wonderful person full of energy and passion for her job. She keeps everything impeccable.
Great service, Lucy went above and beyond after an online reservation glitch. I recommend Public Storage to everyone.
I am extremely grateful for the service I received from Lucy at the 1561 Desert Crossing Ct branch in Las Vegas, NV 89144. Her customer service was exceptional; she was incredibly patient in explaining everything to me and even took the time to show me an apartment space right away. I felt so comfortable that I rented a space without hesitation. Thank you Lucy.
Brand new storage building.we worked with Gee she was very helpful and informative.
Only issue the Bluetooth technology still has some major kinks but the code works just fine. Their corporate IT is working on the Bluetooth issues.
Great prices as well for the size of the units.
Really great service! Worker Parmell was super attentive to us and gave us clear information. Very friendly and helpful in helping us to rent a storage room!! Process was quick.
Parnell at the Desert Crossing delivered A-1 service, regarding a customer service problem we had.
He did not have an immediate answer, so he reached out via pho e to contact his supervisor on a Sunday to get us a prompt resolution!
Everything about this location is INCREDIBLE! Service was wonderful and fast Gee, Niece and Todd were very kind and funny! It will be a pleasure to rent from here!!!
Thank u for the 5 star service you guys rock! Gee and Niecy were very helpful and kind.
Let she was very nice very helpful she has awesome customers service skills we need more people like her she was excellent
Great customer service! True professionals across the board. They made my experience seamlessly and easy.
The property is very clean and well maintained.
Niecy and Lucy are the best! This storage facility is new so everything is clean and pristine. Prices are very competitive. Very good experience.
Sandra was very helpful in dealing with my problem and she has a great public service personality
First time renting from public storage. They were finishing a new building so I reserved my storage for a day later. Gee and Sandra were so helpful when I came back. They transferred my unit to the new building as promised. The location was very convenient and I was the first unit booked in the new building! Look no further this is your place. Very clean also!
Not only was the storage unit clean, secure, and easy to access, but Gee at the front desk made the entire experience exceptional. When there was some confusion around my move-out date, Gee handled it with kindness and professionalism, resolving everything quickly and even processing a refund. I’m so used to having to advocate hard for myself in situations like this, but Gee made it effortless. Truly the best customer service I’ve experienced!
The new girl Jill was excellent. Very helpful and professional.
In the process of leaving Las Vegas. Needed a safe low cost space to store my things in the meantime.
Building kind of hidden behind commercial buildings which I find to be a plus. You get rate specials in secure enclosed space. No rodents or insects.
I had the best experience with Jill today. I was looking to upgrade my unit to something bigger, and Jill was full of knowledge! I can’t thank her enough for all the information and kindness. She definitely made my experience with Public Storage so positive and I will be referring more people because of her!
Excellent service to support my error in selecting the unit Todd and Dai were so patient and presented a great solution very quickly. I was in between meetings but completed that transaction and inspection within 30 mins! #goal
The lady was extremely friendly, very thorough with explaining everything. Recommend coming here to store your belongings 💯
Gee was amazing and super helpful!
Great Customer Service! Gee was amazing to work with, we appreciated all her expertise.
Great price. Very friendly employees
Niecy and Gee are amazing! Very helpful to how their system works and GREAT customer service!
Ger and Jeff was amazing!!!!
Gee saved the day after dealing with the craziness from another company would definitely recommend
Gee is amazing, people is what makes all the difference in the world. Thank you. Clean as brand new facility, well cooled with AC and we had no problems of moving a truck at 7-8pm
Simple and easy check. Thanks to Gee and Sunny
Awesome customer service by Gee and Sonny
Thank you!
We needed a storage unit last minute and showed up right as the office was about to close. I know - yikes. But Gee and Sonny were so friendly and made the process quick and seamless.
Gee and Sonny made it very transparent and easy for me.
The process was easy and quick. Gee was friendly and very informative of my options.
Gee was very helpful, we got right through the process. I’m very happy with the way everything went! Thanks
Cretia and Gee answered all of our questions and were very friendly. The renting process was very easy! Facility is great, very clean.
Very easy to rent a storage unit! Cost is reasonable also. Definitely worth the price and is in a great location.
Clean facility but way too expensive. All the charges applied are ridiculous.
Marco was so helpful awesome
Gee & Marco we’re really helpful to us as new space renters. They were pleasant, patient and professional. I could not be happier with the choice of Public Storage as our vendor.
The best! Gee and Marco were very helpful and friendly. We are so happy we chose this Public Storage. Excellent experience!!Highly recommend.
Gee was outstanding for my transition! Courteous and professional - I highly recommend!
Gee was great, helpful! Thank you. Also, the facility is very clean and secure.
Great Experience all around!! Gee was very helpful and friendly. Highly recommend this facility and if you are lucky enough to have Gee help you, it's a true bonus!! Thank you!!
Ms gee help me a lot today! Thank you soo much!
Gee was great. Very helpful and timely.
Sandra was also very helpful with questions I had
Gee was awesome and setting up my account was smooth. I got a good unit. The building is also new and clean.
First time getting my own storage unit and Gee was very helpful! she definitely knows her stuff and even helped me with looking at the size unit i wanted (very kind because i just clicked whatever on the website lol) before i was set on it! overall 10/10 experience with the company and Gee!!
Changed units today and Sandra was very friendly and helpful in the process. We have 2 units here and love this storage location
Agent Julie was helpfull in getting rid of a PS Corporate charge and refunding to my account. Thank you Julie!
Julie L. Was great! Friendly and knowledgeable.
Julie was very nice very helpful recommend Public storage
Gee is great very friendly and helpful
Easy transaction and pleasant service by Gee at the front desk!
Awesome helper, great person. Got us all set for our storage needs.
Just know that Gee is the best one out there
Julie is the the sweetest rep... EVER!!!
She was a new hire & her supervisor was very encouraging to Julie's inquiries. They also helped me get a great price, by checking both online & in-house promotions/deals.
It's safe, clean & a great price.
P.S. I relocated a year ago from a Condo w/garage storage, to one without a garage.
Basically turning my 2nd bedroom into a storage space... I hated this but didn't think I could handle the cost of a storage unit. "Public Storage" showed me otherwise and it's only 3/4 of a mile away from my Condo... PERFECT!!!!
Highly recommend :)
Tom is amazing so intentional and so informative. I found the perfect storage for me. Thanks again!
Tiffany is the BEST person ever!!!! She went all the way to help me, she is like a Christmas gift!!!
Julie took great and speedy care of us!👍
Thank you for helping us and answer our question. Your nice
So I lost my keys to my unit, and Julie L. Was unbelievably helpful n she was so kind and patient in helping me. Didn’t get annoyed or impatient even with my million questions and requests. I’m genuinely grateful because I’ve had such horrible experiences in the past with other companies. I got my key, I got my access, and now I’m excited to see her every time I come to my unit. Seriously good hire Public Storage.
Julie & Let were very helpful and very cordial.
Gee and Julie were amazing!!! They helped me so much with my storage unit. They were strait to the point, wasted no time and got what I needed ASAP!!!
Great service!! Friendly and great location.
Best service ever? Thanks to crew
Gee is great and very helpful,thank you Gee
Gee (the manager) Super helpful. The place is secure and very clean. The price is a reasonable and accessibility is top notch.
Thank you so much Gee your the best
Gee was beyond helpful and had us in and out in no time — great spot to rent!
Gee at the Desert Crossing, Public Storage, was fantastic! Very helpful and upbeat great communication skills.
Great service and amazing help from Gee!
Nora was so helpful and quick with getting me moved in! Facility is clean and in a safe location.
I wish I could leave 11-teen stars for Nora and the crew!!!!!!!!
Called into Public storage regarding an issue with my account. No one answered so I left a message. Nora called me back within 30 minutes and helped me resolve the issue with haste and added explanation when needed. She was very easy to talk to and work through the problem with. I thanked her several times during the call and again at the end of the call, after she said she would follow up with me either tomorrow or Wednesday the latest to make sure it went through. Thanks again Nora!
Found these guys because they were close to where I was to be working. Couldn’t make a decision regarding size I needed but Nora helped me even though I changed appts numerous times… The facility is new clean and completely climate controlled. I came from a location in O.C. CA that was 2xs as expensive and their customer service was guide dismal. Thank you P.S. for making this part of my move so incredibly easy. Thank you Nora for the best customer service I have been given in all aspects of my move.
I just remember a super cool lady earlier today..I open my unit and things start falling out as she was walking with her cart..I didn't get her name but great service and thank you a million for helping me..
We decided to get a storage locker to get some clutter out of the house. There are a lot of places out there but I’m so happy we decided on this one! This is a great location, it’s clean and feels very safe and secure. The people were very friendly in my first visit with the few questions I had and setting up my auto pay was very easy. So glad I found a good place!
The ladies at this place were great! Tiffani answered all my questions and had such a bubbly and cheerful attitude….it was a nice change compared to so many other places that have employees with bad attitudes. She even followed up with us to make sure there wasn’t anything more she could assist us with when she saw my girlfriend and I on property . Very happy customer.
I had an excellent experience with Gee at Public Storage. They were extremely helpful from the moment I arrived, guiding me through the entire process with patience and professionalism. Gee took the time to answer all my questions and ensured that I had the right unit for my needs. Their friendly attitude and attention to detail made the experience smooth and stress-free. Highly recommend working with Gee if you need storage solutions!
Gee was really helpful and wonderful. She did such a good job explaining what did I need to know about my unit. I really appreciate what she did.
Great plass, one of the best public storage I have ever been to, and the employees are truly amazing, so nice, helpful and extremely respectful
Very friendly staff, setup was very easy, compared to the storage facility where I moved from this is way cheaper and more high tech. Looking forward to keeping our stuff here while we get settled after moving
Couldn't get the elevator to work after entering my code so I went to the front desk and the lady was rude. I walked to the front desk and she was busy with someone so I went and tried the code again to see if it would work and didnt. Went back not even a minute later and she proceeded to tell me she's on lunch and couldn't help me. Then told me the elevators were down for the entire day. I have a van full of stuff and the elevators are the only way to access the units besides the 1st floor. Rude staff and the facility doesn't work.
(Updated)
My experience has been solid. Everyone was extremely helpful and the elevator never gave me anymore issues. They really turned this around for me and it has been a pleasant experience overall.
Glenda was very helpful, friendly, and had great customer service! The facility is very clean and spacious. Would highly recommend!
I feel compelled to share my experience after reading the reviews posted here. I chose this facility because of the location and the price. I read the reviews and took a chance. I was disappointed. I had hoped for a good time. Alcoholic employees not giving a f#@*, goofing off and sleeping whenever. Instead all I encountered was friendly, helpful and professionalism. Smiling and waving....yuck. And that damn elevator did cause me a problem... Once and an alternative way to access my unit was promptly given to me while the tech serviced the elevator. (Which was fully operational before the day was over) The bathroom issue is a real thing. The blame would be on the person who last used it. If you don't manually unlock it when you're done then it stays locked. Then you are forced to walk an entire 15 feet to the office and have someone unlock it for you. I have had several storage units over the years and this is by far the best facility I've ever used. Glenda is a sweetheart who has been nothing but helpful. She does her job well and enforces the rules that I guess some people think they are not expected to follow. That's only an assumption because I detect some bitterness in some of the reviews. In conclusion, my opinion is safe, clean and friendly. Any issues I've witnessed were rectified in a timely manner. I don't see anyone crying about the damn shake machine at McDonald's that is always allegedly broke down and has been broke down since the 80's.
Glenda is so amazing and can definitely help you get a great storage unit
Have had our stuff stored here for a few months.
Glenda is an absolute gem and she’s been very helpful and navigating our questions/concerns. She is very honest and goes above and beyond.
As for the facility, it’s nice with all of the codes needed to get into the lot, building and elevators.
Was warned that the elevators go down here and there because of wifi connections going in and out before renting a unit and that was a gamble we were willing to take.
10/10 recommend this storage facility.
Nice clean facility. Prices are great!
I had a relative who was in need of a storage unit. Brian answered all my questions! Very detailed, helpful, and professional!
My son was looking for a storage space and I called and spoke to Brian! He was so helpful with pricing and figuring out what size storage space we would need!
Thanks Brian for your help. Stopped in to get pricing. He was very helpful and attentive. Answered all my questions and eased my concerns. Thanks for your help.
Senyana was amazing! Easy process to complete my reservation. 5 Stars!!!
I’m so happy I choose this place to rent! Glenda was so helpful and sweet! 10/10 recommend!!
My boyfriend has a unit here and it’s very well secured. I don’t have to worry about our unit being broken into like it did at my last. Glenda is the best and helps my boyfriend with every question and actually cares to help