Bernice at the Berkeley Heights site has been a great help in assisting me, she’s been very professional and knowledgeable at what she does.
Thank you Jared and Bernise for your great customer service
I am happy to share that my experience with Jared over phone was very nice. He was polite and very helpful with all the queries I had. Also, all the staff that answered my questions and connected me to the desired loctaion were very helpful...let's hope my moving experience will be as smooth as my reservation process was.
A million stars to Bernise for the awesome customer service. We need more people like her in this industry, Bernise cares for the customers. She has positive energy, she has patience & understanding for our situations. She takes the time to explains your options and helps you through the challenges. I was blessed to have called at the right time when she was there and now I am very satisfied customer. Thank you Bernise for all you do.
Bernice was amazing!!! She explained easy way to access storage facility, took time to show navigation of website, and left doors open for our moving in convenience. Moving is not fun but she made it as pleasurable and efficient as can be. The storage place is clean, well lit, and hassle free. Thank you!!
This is our fist time renting a storage unit and we were flying blind. Jared and Bernise were fantastic to deal with on the phone and when we walked the the unit. They were personable, patient, and informative. The facility is clean, obviously well kept, and gives us a sense of security leaving our personal items.
Bernise and Jared made our reservation process easy and smooth. The facility is new, secure, clean and accessible. We appreciate their knowledgeable service and attention. There are better deals when reserving online but they’ll honor the published prices at the location.
Thank you Bernise and Meghan for you outstanding customer service.
Thank you Bernice for helping me understand my bill when we spoke the other day. Happy New Year
B was super helpful and friendly. Made renting a locker very easy. Highly recommend
Thank you Bernice for taking your time and explaining to me the invoice and how to manage my account thru the app.
Great facility, clean and the service from Jarred is excellent. He gave me a tour of the space I wanted to rent. A week later when I couldn't complete my reservation over the phone using the corporate number, Jarred helped me create and complete a new reservation and I was able to complete the transaction. Now I have peace of mind that my unit is secured.
Bernise was great to work with! Very helpful
Thank you Jared for the great service
Thank you Bernise for the great service you provided
I been trying to get in contact with my facility in Brooklyn,NY but was able to get in contact with a nice lady name Bernice in a different state. She was very pleasant and helpful with everything I needed help with. She helped me access my online account and guide me through everything step by step. She also was very patient with me. If I could’ve gave her more than 5 stars I would’ve given her 10 stars. She was very great thank you again Bernice…
My first time actually having to rent a unit Bernise and Jerry made it a real pleasure they went above and beyond.. the facility is super nice!
Had the pleasure to meet Bernice who is friendly and nice very professional. she gave me a tour of the location.Show me how to put my locks on my space.Show me how to use my phone for the app. The location is nice and clean.I would recommend this place to my family and friends. Excellent people
Had a great experience with Bernise and Jared at this location.
Recently had to move a lot of stuff out quickly for emergency repairs. Used this facility. Jared and Bernise were friendly and helpful, providing exemplary, five-star customer service!
Great service matt wonderful communication
Jared was very nice and helped me out. They are very veteran friendly! I would recommend them to anyone looking to store their things.
Bernice and Jared are amazing at their job. Great customer service. I would definitely recommend them to everyone.
Everything was well organized and Jared, the manager on duty, couldn’t have been more helpful. We were very relieved that it all went so smoothly, because we were unloading a mega container from Europe. We are also impressed how clean the place is!
I came in today and spoke to Jared at the front desk on an issue I had and he was very professional and super helpful. I recommend him to anyone that needs help and information on renting storage. He’s very knowledgeable. 5 stars for him!!!!
Bernice has great customer service. Great experience.
Bernise was awesome, she was the best! I’m so happy and feel very confident that my belongings are safe! Thank you
Bernise helped with my email on my account . In and out fast and great service !
Thank you Bernise for your outstanding customer service.
Jared was a huge help and getting me started with my storage unit.
Bernise was very kind, professional, and made the process easy. Great customer service!”
Great property! Fresh and new with lots of options. Jared helped me out with finding what size I’d possibly need in the future. If you have the chance to rent here, do it with him, he was super helpful!
I couldn’t be happier with my experience here today, 6/22/25. Aaliyah was so kind, helpful, and professional. She showed us the units we were interested in seeing, answered all of our questions, and getting us set up. The facility is literally brand new. It still has that ‘new smell’. Beyond clean. Everything is in great working order. We signed up for a unit then and there.
Aaliyah was very helpful and informative, we were shopping around for storage and got in and out of there in less than 30 minutes with a perfect sized storage space. I really appreciate her for helping us and her personality and jokes made the experience feel authentic and very comfortable!
Bernice in Berkeley Heights was great to deal with.
This place is so clean and easy assessable! I had a lot of questions and Jared was very helpful. Not only was he was he kind… but he was very clear about everything! 10/10 would recommend! Thanks Jarred!
Great service from Bernice!!!
Bernise was a pleasure to work with. High energy outstanding customer service!***;)
Thank you Bernise for your great customer service, place is nice and clean.
Bernice is amazing!!! Her customer assistance is Outstanding!!! She went above and beyond to help me with my rental space!!!
Aaliyah was great. Helped us get situated with our storage unit.
I reserved a spot and within minutes I received a call from Aaliyah. She was very informative and helpful! Greats customer service! Thank you Aaliyah!
Bernice and Jared were WONDERFUL!! So helpful and provided great customer service. They made the process easy and quick, while being super friendly! The property is so nice and clean, definitely great prices and love the ease of the app! Highly recommend!
Bernise was terrific. Very helpful!
Bernise was very professional and courteous. She helped me with setting up my account, explained everything to me, and when an issue arose she took care of it with the utmost professionalism. She is the best.
Aaliyah was very helpful with my moving process she helped me over the phone and in office. would highly recommend. great customer service!
Todo exelente son muy amables
I came to this location and Bernise was so amazing , she helped me with my account online setup, she gave me all the promotional rates and helped me select the best option. Thank you so much Bernise!!!! Excellent customer service!!
Great experience with Bernice. She was very helpful and gave off great energy.
Bernise thank you for helping with my rental. You was so nice and attentive to my needs.
Bernise was very nice and helpful with getting me set up with a unit. The facility is also clean.
Thank you Bernise and Jared for your great customer service. Thank you for your help