Public Storage Self-Storage Units at 1404 E Big Beaver Road, Troy, MI

I worked with Terry today. She was friendly, helpful, and took wonderful care of me.

I did the process online and upon arrival realized I needed a larger unit, Terry was fantastic she went above and beyond for me and I truly can’t thank her enough.

It is fine , I rented a unit but did not receive an access code on time on the day of my reservation. I was there by 8:15am and still did not have access code - need to improve your system for this. I had called in advance to inquire days before. I called the 800 “support” line the day of my reservation, and they couldn’t provide the code, when they should have per the property manager. Also , they need to adjust their hours to meet customer needs - if the units are open 6am-9pm, personnel should accompany these hours. The units need to stay open until at least midnight too if not 24 hours. Property Manager, Terri was helpful and did provide some good tips.

Teri was the best. She was very helpful and patient with all the questions I asked.

Great location, Teri was super helpful solving an administrative issue, she really went the extra mile, thank you!

Very appreciative to Teri for her help with my storage unit when I was running into issues, she was very helpful and understanding.

Teri, was for helpful in getting me setup when having a little bit of trouble with the online rental

Teri was very helpful with answering all my questions and patient she’s good at her job and with people.

The facility was very nice and clean. I love the way its laid out and how easy it was to get the storage unit. Teri was super helpful and ensured I got the exact unit that would be perfect for my needs. She was also a delight to deal with as she is very nice.

My partner's first stop in his search for a storage unit was this location, and it worked out perfectly! We were given a storage unit right away after signing up. Teri helped us out throughout the process and was really patient and kind. She answered all the questions that my partner had. Would 100% recommend this place if you are looking for a storage unit!

Teri greeted me with a smile and the entire experience was much easier than expected thanks to her help

Teri is terrific. She helped me a lot and answered all my questions clearly. Thank you Teri. I love this place and Public storage you are lucky to have her

Exponentially service from Teri I'd highly recommend this location. I specifically recommend this location primarily on service from teri. But the facility is very clean and secure. All around I'd rate 10/10

Outstanding service from Terri!!! 👍👍👍👍

While having an issue at the storage unit, Teri was more than helpful. She went out of her way to fix the issue. I am so grateful Teri took the time to help me.

Teri, the property manager, is the reason I selected this location. She is extremely knowledgeable as to all the ins and outs of how PS operates. I had many questions and she was always patient and helpful in answering them. A real pleasure to work with.

Went to Public Storage in Troy about a month ago to get some information, and Sarah was a wealth full of knowledge. Today, I went back to sign up for my unit and Quaza was very polite and helpful. There were a couple of individuals in the building as well, and although they were rude to her, she only gave back politeness and the willingness to help in any way she could. Very thankful for the good experience. Update: Went to Troy location today (4.26.23) and was helped by Terri, who has such a beautiful disposition and always willing to help. A+ for Terri!!

Great and excellent service and personality. Ms. Teri was and is the greatest!!💯💯 I know it's a storage unit job, but GIVE MS. TERI A RAISE!!!!🤷🙎🙏

Ms.Teri was very helpful, kind, and she had great customer service. I appreciated the help she provided with me today. I would highly recommend everyone to rent here.

Purchased on line and first thing the next morning Teri called me to help me complete everything, she had so much patience with me, made it so easy. When I went there, she was there and answered all my questions. What a great gal, perfect personality for her job!

Miss Teri was so nice and helped me out with a big situation and we great friends now 5/5

Teri was great & very helpful with a question &/or issues I had. If she’s not the manager Knows her job somebody give her a raise!!

Teri is very good. She has given all the instructions about the Storage

There’s been nobody in the office for the last hour even though the office is supposedly open. However there is access through the app, which actually works quite well. Place is clean and seems secure.

Teri was super helpful and polite in assisting me with finding a unit for my belongings. Highly suggest coming in and speaking with her if you ever need help!

Teri is such a nice person very helpful and friendly , I would have been lost if it wasn’t for her

Ms. Terri, Was very helpful in assisting with my storage unit. She provided professional customer service. They should be grateful for Ms. Terri.

Teri has been of incredible help. Very kind and personable. She has made this moving process incredibly easy.

Terry was very helpful when I needed a storage unit. The process was quick, and even though it was a short term rental, she made it affordable for me! This location is the best!

Teri was very friendly and helpful! She was able to answer any of my questions to the best of her ability and process my storage unit successfully very quickly! Impressive, kind, and courteous staff I’ve ever met!!!!

Teri went above and beyond to assist me today!

Teri was so attentive and answered all of my questions thoroughly. The facility was spotless and felt very secure.

Very clean and well kept facility. When we went to check in, Teri was extremely helpful, knowledgeable and pleasant!!! Absolutely a 5 star experience!

Teri, was ABSOLUTELY TERRIFIC. She was helpful and courteous and super friendly!!!

I had a storage unit here from July 2022 to January 2023. The property manager, Teri, is great. She helped me get the right size unit, and at every step was able to answer my questions. The facility is clean and well run, and the phone app for managing my account and access to the facility was great. I recommend the facility and would rent here again.

Teri was the best customer assistance, I loved her communication she was kind, had a lot of patience also. Took care of all my needs thank you public storage! And a huge thank you to Teri

Teri was such a BIG help! She definitely went over and beyond for her job for us ! Wish I could rate this place a 100! Thanks so much Teri! ❤️

First and foremost Teri has gone above and beyond with helping the customer in my opinion. She is kind, considerate, jovial and, all around a great person to deal with. The storage facility from my experience has always been clean and neat. I would highly recommend this facility for your storage needs.!

Teri was very friendly, professional, and helpful during the rental process. She answered all of my questions completely and helped me through the onboarding, which was a breeze with her help. The location is clean, secure, and well organized. Would recommend!

Teri was amazing. She helped me setup my online account on my second unit.

So this was my first time utilizing a rental facility - so I had no clue. OMG, the woman that helped me out when I came in was perfection - seriously the best customer service I have ever had!!! When I saw her the next day - she had the same warm smile & welcome! The facility is super clean, easy to access, well laid out. It was everything that we needed. Pricing is spot on and what we consider a great value. This could not have worked out better!!!

Teri at the front desk was fantastic! I had booked online and set up autopay, but was a few weeks late moving in and had forgotten all the details. She showed me where to find my unit even though the app would have done that for me, and was happy to help. She even cut the clamshell open to the lock for me when I brought it back to the desk. Facility is clean and the bathroom in the building was a pleasant surprise.

This is a great storage facility. Teri was very helpful from the beginning. Everything was clean and well maintained.

Terry was absolutely amazing! She helped me from beginning to end! She was so kind and I’m feel secure leaving my stuff here! She was awesome!!! Good job Public Storage for find her!

Will and Teri was very helpful and made my move in so easy.

Had a bit of a snafu with my rental and was being charged for a unit I wasn't using. I contacted the store to get it figured out and Will was SO nice, SO helpful, and SO engaged with the process. He offered to call me back so I didn't have to sit on hold, he did as much as he could on his end, and gave very clear instructions for next steps. Even though my problem was not fully remedied within the phone call, I feel very confident that Will is doing everything he can to facilitate and look out for the customer. I think in a world where corporations put so much pressure on their employees to focus on the bottom line they forget the value of customer service. THank you Will!

Teri at Public Storage on 1404 E Big Beaver Road is very knowledgeable and made a very pleasant experience in signing up here.

Teri was very pleasant. Great experience so far.

Absolute worst company and worst location I've ever dealt with. There was never anyone in the office when I needed. The property manager never picked up the phone. The customer service is especially useless. One person gives you one piece of information and the next contradicts it and it ends up costing you money. So congrats, public storage, you took extra money from me this month for my empty unit. Hope you're proud of yourselves.

I've been with this Public Storage for quite some time and I can truly say that it has been a pleasent experience. Their facilities are always squeaky clean and their customer service is great. If you have to leave a message, they promptly return your phone call. I've worked with Jessica a few times and she was really helpful. As long as the prices stay fair, I plan on being a customer for a nice while.

Really updated from the last time I had used the Public Storage years ago.

Love it, been a customer 2 years and they've only raised my monthly $5.

Booking and getting into the unit could not have been easier. The facility is clean and nice, the price is very reasonable, and Terry at the front desk was absolutely wonderful!! She was so helpful, and very sweet even when I was having trouble because I was trying to open the wrong unit.

The customer service at this location is great; however, my rent increased after 6 months.

Teri was awesome guiding me through the process. She was kind, patient and knowledgeable.

my rent has increased 50 dollars every 9 months, or DOUBLED, since I started renting in 2020. What has changed that has needed to nearly double the price of my original rent? The unit is exactly the same. The facilities are exactly the same. Is the plan to just keep increasing rent until people are literally paying as much as renting an apartment? I moved into this space due to proximity and affordability and this location has absolutely gauged me of money with zero explanation. I moved In bc I cannot afford an apt and needed a temporary, consistent solution not a constantly changing and increasing bill. I left the same message with management and have gotten no reply. Absolutely terrible way to run a business.

Teri she helped us a lot with very good service . We were properly informed. Thanking her so much.

Teri was very helpful and nice.

Terri was amazing! Would recommend this business to everyone who has storage needs!

Manger Keeps the integrity of the location clean very professional great customer service I definitely recommend this location to store any property that needs to be stored

Great customer service.

Update May 20 rates went up again 28%. . It is now 365 and 338 for 2 10 x 20 units. Current on line rates are $220. I have had these units for 10 months,. 7 months @ $285, 3 months @ $365. This is not right! 5:444 Search Make Payments Your account has multiple spaces. Please select the unit you would like to make payments for. Space Number: 4011 $365.00 Due 07/01/2022 Space Number: G014 $338.00 Due 07/01/2022 Update: manager called after I left a poor review. My monthly rate was reduced. Rates increased 30% 6 MONTHS AFTER MOVE IN. Rates increased $285 to $365! 10 x20 unit 6 months after goods moved in. I filled the unit and now rates go up 30%! I have two units and did not plan on this!! Expect rates to rise after you move your goods. Public Storage should be investigated by attorney general to raise by 30%. It is expensive to move goods and then Public Storage sticks it to ya. They did it me in Dallas too. $PSA

Great place good customer service clean and very secure

Horrible

Easy contactless set up to rent storage unit and great location close to I75.

I have 2 units here and every time I come I spend a least 3 4 hours! They are the olny ones that they locked the bathroom 🤦‍♀️🤦‍♀️🤦‍♀️ I’m really really thinking about going somewhere else because I have to leave here go home and come back! I will never recommend this place

Neat and clean front desk very helpful.

Worst experience I’ve ever had, do not go to this place ever. Rip off, worst customer service I’ve ever had. The manager is rude and rarely answers my questions with respect. Definitely not happy.

This review has been updated at the end. When you move out you need to hope they check your unit before your rent is due. They didn’t check mine on time despite me scheduling a move out day through their system. If they don’t bother or don’t have the staff available the system will continue to charge you. I had this issue, I called 3 times and spoke to multiple people who promised they would remove the charges. Two month later and my account is still saying money is owed—which their employees agree is not owed. Public storage then sent the bill to collections! Now I am receiving multiple calls a day from Allied interstate—a collection agency. Update. I paid this money to avoid a derogatory mark on my credit report. The next day after posting this review my money was refunded by a regional supervisor. I also received an apology. I appreciate that they finally resolved this and have increased my rating to reflect the resolution.

Shauna and Sam offered great customer service.

Update: I have moved out of this location as prices were being increased so heavily that storing no longer feasible. There is NO loyalty what so ever to customers. They claim that prices go up when market changes. This is dishonest because they don’t ever reduce your rates when the markets are down. Just greed and again no loyalty. These are REIT properties so no real great laws to protect tenants because they are investment properties. Original review: I have been using this location for years and the local managers are great and friendly. This 2 star is for the facilities and the regional management. One example is the main sliding door to the climate controlled building has been broken for over 6 months without any sign of repair. We are now in below 0 temperatures. My rates have raised at least once and sometimes twice yearly and they are adding a new climate controlled building yet no funds to fix the current building. Having a hard time believing the new building can be any better maintained when the local managers get blocked by the regional and corporate management teams. Started great but been going downhill for the last 5 years.

Shauna was very helpful

First time using a storage unit. Shauna was super knowledgeable and walked me through the whole process of using the facility at the Troy location. She even walked me to my unit and showed me how to open and close my unit. She was very attentive to my needs and answered all the questions that I asked. Super happy with my experience at this particular location. I highly recommend this location and Shauna! She is definitely one of a kind!

Needed to find a unit last minute. They had quite a few available. I got a 5x10 and was shown the unit before signing/ paying. It was very clean, as well as the building the unit was in. The unit included a lock, not sure if that is the policy for larger/ or outside units. I was helped by Shauna who was very sweet. She was able to find me a unit closer to the elevator which I really appreciated.

Thanks public storage for the excellent service, your employee Quay was a big help explaining the renting process and policies. Thanks again.

Shauna was very helpful

Excellent service, Shauna was very professional and kind and answered all questions. Made the process really easy.

This was my 1st time at this location, and I was very impressed. This location is very clean and well lit . The security is awesome as well. The property Manager was very helpful and advised me on my unit to get the best for my Money. So if you looking for a unit . This is the best (TROY)❤️

Great place

Michelle, the property manager at this location in troy deserves a 6 star rating. For months I've been waiting on a refund check not getting the right information from anyone. I came into this location and spoke with Michelle she got right to work quickly going the extra mile for me. I received more help from her in a 20 minute conversation than the entire 3 months of seeking for help and answers. Long story short I appreciate people like Michelle that actually care for the people. My refund is on the way!

Over priced....

One of the most best experiences I’ve ever had. I hope if you have to rent a storage place that Jessica is working, so you can get the same great experience .💯👈🏿

Great clean facility. Called to ask why my payment went up and they changed back down the same day.

Jessica was very helpful. She went up to my unit with me to help with the lock. It was sticking and I could not get it opened. She was able to get it unlocked. She was also very pleasant.

I want to say thank you to Jessica. She went above and beyond to ensure my needs were met. 👍

Jessica was absolutely wonderful. I have never rented a storage unit and Jessica helped me to figure out how the lock works and how to open the door. I agree with another reviewer that said she needs a raise! It's hard to find good customer service these days and she definitely went above and beyond to make my transaction go smoothly. Thanks again Jessica!

I think jessica needs a raise SERIOUSLY..🤔 of all the people that I've met over the past 5 yrs, she was the best help period... went over and above on answering my questions and was very nice..So yeah, you really need to give her a raise...👍

Jessica was very courteous and helpful. Pleasant experience.

Stored with them for about 6 months while moving. Excellent customer service, Jessica was wonderful and very helpful. Site was extremely clean at all times.

This is the absolute best public storage facility around. Neat and clean as most are: However, the staff here at Big Beaver in Troy is amazing, accommodating, and helpful. Jessica in particular, went out of her way to help with an issue I had. Absolutely incredible to know and find people who care about their customers. After speaking with her a few times, Jessica listened, offer advice, turned it around and resolved it all! Thank You.

Excellent service. Terri was helpful and polite. First rated customer service experience.

Cost of units ?

I had an unexpected last-minute move and decided to go with Public Storage because of all the positive Google reviews and I am very happy that I did. Shantell helped make this a very easy, fast process. I wouldn’t hesitate referring friends or family to them.

Jessica was super knowledgeable and answered all my questions, she was able to set me up with a unit day of. Great customer service!

I have been a customer for over a year now. I had a little hiccup with my account when I switched banks for my payment to automatically come out. The staff and manager Jessica worked with me until the issue was fixed. Jessica went above and beyond for me, and I will stay with this location until I no longer need a storage unit. I recommend this place to anyone if you are looking for a place that not only is clean but has employees who actually care. Thank you again everyone!

Shantell was very helpful and got me set up with a unit quick. Very easy experience.

Shantell, Destiny, and Jessica were MORE than helpful during my move in process! I couldn’t be more happy with the unit I have and they waived some of my fees as well. Great location, clean property and wonderful employees.

Shantell and Jessica were great help and gave me the best rate!!!

Went in the store today and seen Jessica and Shantell and they did a wonderful job handling my issues with my unit. I recommend this place to everyone.

They charge too much.

Do not use this storage facility! This place Is a joke!. They elevator doesn’t work and the employees response was I don’t know anything I can’t help you. She doesn’t know when it will be up and running again and could care less whether it is and is of absolutely no help. We need to get to our storage space and can’t. Biggest mistake ever using this place to store anything. The staff is totally of no help to anyone.

Rachelle is amazing! She helped us make sure we'r got the right size unit we needed. Customers service was amazing! I recommend this one and ask for Rashelle!

Highly recommend this Public Storage. Jessica and the entire team went above and beyond with their assistance. Always kind and helpful! The building was always clean, well lit and safe. If you need some extra storage, this is the right place to go.

Well the property feels very secure from what I've observed and I have a security background. That's important. And Jessica was very helpful with me purchasing my unit.

I am very with the service that I've received from the staff at this Public Storage. Jessica, in particular, has been very helpful with obtaining a second unit, move in dates, and any other issues that have come up!

Jessica was amazing! Definelty go by her when you go. She helped us out a lot. Thanks Jessica!

Had a great experience, Rashelle was very courteous and helpful. the facility is very clean an safe.

I would like to thank Jessica who was very kind and helpful getting our account setup and help us with cost .This unit is secure and clean always professional and using health precautions mask social distance and cleaning I greatly appreciate this. Thank You Jessica

Jessica was very helpful in getting our storage rental processed. The space was in perfect condition and as advertised.

Jessica made personally sure that our rate was locked in and our storage unit was avaliable and would call me to make sure everything was wonderful. Great customer service

Jessica was incredibly helpful as I got my two storage units secured and squared away. Easy, effortless check-in and very accessible location. Will definitely rent from here in the future!

Jessica is so professional, I had questions regarding my storage unit and I was confused about my storage unit number which I had to review so that I could do my payment, I’m currently out of Michigan and due to the pandemic I couldn’t go to the site to resolve it, she helped me out and followed up with me until the situation was cleared, not just that but also it took her no time to resolve it, this is by far the best experience leasing a storage unit and definitely my conclusion is that the customer experience and reliability of this place is unique. 5 of 5 😃

Good staff

Very helpful.

Jessica did a fantastic job!

Rashelle was very profession I enjoyed working with her. She explain every thing to me in detail, I will referred this location to everyone. Thanking you in advance for excellence employee.

Jessica displayed professionalism and great customer service! Thank you.

Thank you so much Jessica for the great customer service that you gave me today if I could give you 10 stars i would you made everything so simple and easy for me to understand thank you so much again for all your help

Jerome and Jodi really went above and beyond the other day. My code wasn’t working after hours and they stayed to help me without me asking. Jerome even helped me get my awkward head board out of my trunk without hesitation. I greatly appreciate them!

Sarah was super nice and professional! She was very down to earth and respectful of my time. I enjoyed her personality a lot. Unfortunately a crisis happening with a women who fainted in her storage unit but Sarah was all over it. It was impressive seeing her handle me and the frantic events that were occurring. Would really recommend this place!

Amanda was so kind and helped me out of a last minute issue. Public Storage is my number one go-to for rental spaces in Metro Detroit. Thank you (Amanda)!!

Nice facility, great customer service, reasonably priced.

Walked in two days early to move stuff into the storage unit and I needed to get a larger unit. Sarah was amazing and jumped right on it! In the midst of Covid and everything!! I had just driven 2500 miles and to receive such customer service was wonderful!!!

Special thanks to Sarah & Destiny who efficiently checked me in and upgraded me to a bigger unit for less money???? (when does this EVER happen, right?) It's true and they made my day. Professional, knowledgable and friendly. This is my second unit rental with them and I would highly recommend this facility. Staff is always great!

Sara provides excellent service!

Sarah was so amazingly sweet. I have never been to any storage facility before and she made it so easy for me to come and get rid of all of my stuff and put it in storage I definitely will use public storage again and especially the one in Troy where Sarah is.

Amanda, you made moving during a pandemic so much easier and way less stessful. Thank you for your assistance, professionalism and for carrying all those boxes to my car. You rock! Highly recommend this place!

Today my friend and I moved her belongings into Public Storage. We had a lot of trouble booking the unit, as what the corporate phone number was showing as available wasn’t actually available. Naturally, when we arrived, the only unit available in our size range was more expensive. The office was using social distancing and an appointment policy- which was not made clear via the emails we received or any of the conversations we had with Public Storage corporate. Madison snapped at my friend for coming into the office, despite the email we received telling us to come at that time. Amanda was incredibly helpful (seems like a theme as I read these reviews) and took care of us. She helped us get into the unit after waiting for quite some time (Madison was waiting for her 5pm appt that never showed). The real treat was when after moving loads of extremely heavy furniture at 5:57pm on a 90 degree day, Madison approached us in a very rude fashion. She told us she would need to take the cart that we were in the middle of unloading with a heavy couch. I have never been spoken to anyone the way this employee spoke to me. Zero empathy. Zero compassion. 100% rude. She made sure to let us know that we were making her late to punch out and that she “had somewhere to go.” It was shocking how she behaved. It was like I was talking to a child. Approach is everything. Amanda, on the other hand, came to check on us to make sure we had the move in under control. She stayed 20 minutes past her clock out time to help us, and for that we are very grateful. You need more employees like her- moving is stressful and she was a delight to work with.

[please "like" if this is helpful] Clean, climate controlled. Good security; independent access, attendant can be reached if needed. Lighting is good in hallway, but not great inside the storage units. Consider bringing an alternative light source if you feel you might need that. Good online experience to designate people you trust to have access, if desired.

From online reservation to check-in day, it all went smoothly. Due to the pandemic, it was by appointment only, which we preferred. We moved in on Memorial Day. Sarah was friendly and efficient. Storage unit was picked out with a map provided to us, and lock setup already, all I had to do was go over the contract highlights and signed on the electronic pad that was setup with a safe distance to the counter. We were in/out in less than 20 minutes including checking out the locker.

This public storage is truly helpful and courteous when trying to get a storage unit. Have always had a good experience here.

Didn’t know what I was getting myself into renting on memorial day while in quarantine, but Sarah at public storage on big beaver made the process an absolute breeze, with her knowledge and stellar customer service. Booked online and made an appointment; Sarah showed me the units and handled my paperwork, and I was able to go thru the whole process, including unloading my whole vehicle in under 30 mins! Glorious! Thank you Sarah and Public Storage!

Lock scam

Do you take cash?

Absolutely wonderful experience with Sarah and Kenyetta at Public Storage. This was my first time using a storage unit, so they were very thorough in making sure I understood the process and provided carts to make my move-in easy and stress-free! The price was definitely the lowest in the area. The facility is new, clean, secure, and easy to access. Online portal is easy to use and a definite plus for month-to-month auto pay. I would definitely recommend and look forward to using them in the future!

Cinnamon was an awesome associate.....she was overall very helpful and informative

I went in for info about renting a storage unit and Sarah and Amanda were so helpful and kind. I would highly recommend using this location.

Amanda was excellent at helping us!

Staff was very helpful

Shantell was amazing! She was very knowledgeable, helpful and fast. While one of the elevators was down making moving more difficult, Shabtell made the experience as painless as possible!

Amanda and Sarah were very friendly & helpful. They were really understanding of my situation (had a bad experience with a different public storage location) & they did everything they could to fix that impression. This is most likely the best public storage location!

This Public Storage facility is the best in the area! Extremely friendly and helpful staff, very clean storage units, and easy access to move in. I’m glad we’ve trusted this facility to store our household goods for a few months!

Sarah was super friendly, knowledgeable and helpful! The property is nice and clean and I feel fully secure storing my property here.

Shantell was very helpful with the process.

I had great service when i was there i was greeted by Amanda she had a great smile and was very polite and vary helpful

I was greeted with a smile by Amanda, she was nice and professional. She made getting storage a breeze. I will definitely recommend her to friends and family. Thank you Amanda

Sarah was very helpful and demonstrated great customer service and professionalism. We are new to getting a storage unit, but she made us feel comfortable and helpful to getting us what we needed. We are so glad we picked Public Storage for our storage needs! Thanks so much!

I received assistance from Cindy and Sarah, but primarily Cindy. Cindy was very friendly, accommodating to my questions and concerns. I was a little surprised at the requirement to purchase insurance, but regardless, the whole experience was very seamless.

Sarah is always super helpful! The customer service at this location never disappoints. If I could give more stars I would!

5 stars for Deanna and Sarah for the Amazing work they do. I was greeted professionally. They were nice and welcoming. They made sure the whole experience of getting a storage is very easy and smooth for me. Thank you for your help girls.

Amanda was very professional and helpful with us getting a storage unit.

Terrible customer service!

Shantell went above and beyond showing us the unit telling us about all products that we could purchase to take care of our home and move things safely insurance was offered but our homeowners covers things away from our home so five stars and thumbs up thank you for public storage.Tamra Moul.

They have excellent service and quality benefits. They make sure to go above and beyond for everyone Sarah and Diannne have the best customer satisfaction for each guest they serve.

Sarah and Deanna were so amazing when I came to the property. They were so helpful and discussed everything and made sure I knew all of the charges. Would totally recommend!

Great place. Very nice staff. Amanda and Sarah were friendly and helpful.

I was having a nightmare at my storage place in Sterling Heights and a friend recommended P.S. in Troy. The employee Amanda (I don't know her last name) was great. She handled an irate old man like a pro while getting me enrolled at the same time. I was impressed with the unit and the service lol

Shantell was so friendly and helpful!!

Great service from Sarah and Amanda

I came in for supplies and wanted to thank Amanda for her help! Very nice lady.

Great staff with great service Amanda and Sarah were so polite it was refreshing

Excellent costumer service by Shantell! Had a lot of fun riding on her golf cart in a very cold New years eve with my dear sister.

Sarah was most helpful to me today. She could see that I was overwhelmed by my mother in law’s sudden decision to move and helped me every step of the way. She explained all options and took me to the unit that I decided on, giving me instructions on entering with key pad and how to open and close the lock. She is the best thing that happened to me all week!!!

Sarah and amanda were awesome. Thanks for your help

Amanda and Sarah provided excellent customer service! Thanks

I was here on Monday December 9th 2019 to get pickup moving supplies and was helped by Sarah and Amanda they gave me tons of information that i found very helpful.

Amanda and Sarah were super helpful. Excellent service. Definitely satisfied.

This is a horribly run company. Dont ever lose your key, as you will be relentlessly punished. Its been 10 days since i reported losing the keys and i have heard nothing! Basically its only one person who can cut the lock amongst many district! That is unacceptable ! I sent an email on the corp site and have not heard back from it. I also called cust service and they gave me a district managers and it goes only to a voicemail, so i havent been able to talk to her. Alone from all the fees that are not on the website when you get there after you book it. Do yourself a favor and go elswhere.

Good friendly customer service, thank you Shantell and Amanda

Great storage facility, clean and watertight unit. Polite and courtesy staff, Simone' has been a pleasure to work with. The location at Fifteen Mile and Chicago Rd is convenient . I highly recommend

Sarah showed great customer service. She made sure I got value in price by referring us to another close storage place to save even more money. A customer cannot ask for more. Thanks Sarah

Jodie was very helpful, went out of here way to offer suggestions and made my move easy.

Excellent customer service from this unit courtesy of Zavion, Sarah, Ralph, and Jerome! Thank you guys for making this an easy and fun process.

I wouldn’t trust this place with anything, they’ll give you a price and tell you its the final price and later they’ll call you back telling you about hidden fees which you need to pay or else you can’t keep your items in storage. This is the last place I would ever pick for my storage item needs; save your money go someplace else. You're welcome in advance. Terrible customer service!

Jodie was preparing to leave for the day, since it was almost 5PM. We walked in and she was thoroughly willing to tell us about Public Storage and explain the different storages options they offered. She even took us to the storage unit we could rent. We did, in fact, rent that space. Since that time, however, we found that we would be moving and could not use the space, after all. Tomorrow we are going in to return the lock. What I mean to say is: Jodi provided the most friendly and detailed customer service we could ask for.

I had to update my last review because Rich and Jodi were so amazing yesterday. They went above and beyond the call of duty to be helpful to myself and my coworker with a logistics issue we were having. They are the best. We use storage units a lot for work purposes and these guys are the best by far. I cant thank them both enough!!

Amazing place! Very friendly

Meghan, was great. She took time with me to show me around. I didn’t feel she was rushing me through. She should be a valued employee.

Zavion was very helpful and friendly

This is the second time I have used this location and the difference in service and personnel is night and day! In 2004 the staff were the poster children for how not to run a business. I swore I would never use the company ever again, but due to monetary constraints I had to use the most affordable location I could find. The current staff ( Meghan, Jodie, Zavion, & Rich + a couple other ladies who’s names I don’t recall), have changed my opinion completely. These folks make every effort to keep the customers happy, they insure that the buildings and grounds are clean and maintained. Basically the staff try’s to be friendly, approachable, and helpful. I have watched them dealing with other customers, and/or showing the facilities to potential customers and they all seem to care. As a business owner I know how difficult it is to find good people to work for me, I would suggest to the folks in the “Public Storage ivory tower “ that you do whatever “corporate “ can do to keep these employees at this location for as long as possible.

- Jodie Is A very amazing person! I love her energy and she is awesome

Rich has been excellent at setting up my accounts and helping with my storage experience. I appreciate his kindness and help. Meghan, Zavion and Sara have also been great. A friendly place to store your items. I recommend this place for your storage needs.

Zavion was super helpful!!!

I had such a good experience when renting a storage unit for my furniture. Jodi and the District Manager worked with me and were very friendly and professional in doing so. I was so pleased that they were so focused on making sure I could efficiently transfer my belongings from another storage unit to the facility as smoothly as possible.

Great price and clean storage. People are friendly and professional.

Zavion and Jodie took great care of my inquiries on Saturday. Facility is clean and everything is in great order. Looking forward to working with them as a client coming up!

I love this place! The facility is so clean and secured. Meghan signed me up and she was very friendly and informative. I was super happy that she gave me an indoor unit. She was very patient and down to earth!

Savion & chanell were terrific!

So much better of an experience than what I was expecting! The facility is large, clean, secure, and cool inside. Rich helped me out, and was a perfect blend of professional yet friendly and approachable, and focused on making sure I needed to know what I needed to store my stuff there. Great employees, great location, great facility, and a great price. Thanks, Public Storage! Thanks, Rich!

No access to the Web site when out of the USA. They raised the rent even when still offering the old price on their website.

Great place to come to fast quick Zavion and rich helped a lot

The staff like Zavion and Rich were very good and helpful and provided excellent customer service. The facility is clean and pretty good, but there are a few things that I think could use some improvement. There is adequate lighting for the building interior, but not as good inside the units themselves. And the carts they provide are only available while the staff is present and locked up after they leave. Lastly, the 9 pm property lock down can be a hassle at times especially on weekdays when you work full time. But other than those small concerns, this is a really great facility that I'd still recommend to others to use.

Rich Was very nice and professional and made moving a better experience!!!

Jodie, Rich, zavion and Meghan were great! Very helpful!

Zavion, Chanell, and Meghan was awesome today!!!!!! Very great people.

Rich at this location was very helpful and super on top of it. Great price, great facility, great service. Could not ask for more.

I love the Service at Public Storage. Zavion, Chanell, Meghan are fantastic and very helpful!

Great place. Convenient location. Zavion, chanell and Meghan are amazing. always helpful.

Ok.

We’ve had a unit (or two) at this location since 2015 and have always had great customer service. Meghan was super helpful today and I really appreciate it!

Loved how Zavion and Chanell treated me today so professional and nice

Very thorough orientation of premises and procedures. Thank-you Zavion, Chanell, Sarah, and Jodie. Beautiful new building appears very clean and very secure.

My favorite location so far. Walked in and was greeted with a big smile from a gentleman named Zavion. He was so nice and pleasant and explained everything so clearly. Great customer service! I didn't even realize he was in training until i noticed a woman following us outside to go see the unit. Public storage needs more people like him on the team! Very friendly and welcoming. Thank you.

Great staff! Meghan, Sarah, Zavion and Channel were very professional. They helped us kindly and effectively to go through the whole process. Thank you guys!

Sarah, Chanell and Meghan have been very helpful in our storage rental. Our experience at this facility has been made much easier because of friendliness and knowledge of the employees. Great job!

Chanell,Sarah and Zavion were amazing and extremely helpful! Thank you very much!

Quaza was very helpful in helping me understand the entry process... also the staff very friendly...

I came in the other day with storage unit questions and the young lady name Quaza was very helpful she answered all my questions

Quaza was very helpful everytime each time I come to Public Storage.Quaza is very nice and helpful at all times.She is very pleasant.

Great customer service from Quaza,Sarah and Meghan very professional. They very knowledgeable were able to answer all my questions.

Quaza was very helpful. The moving process was made super easy because of her help.

Gotta give a shout out to Quaza. Stop in and see her or anyone of the staff and they are happy to assist you. Tell them Jeffrey Scharfenkamp sent you. Also if you can follow my suite after visiting, please give them an amazing review. 👍👍👍👍👍.

Quaza, Sarah, and Rich helped me out significantly they are very knowledgeable respectful and nice 😃

Megan and Quaza and Sara and Kim are the best people in the world. Nicest ladies I’ve ever met. They helped me out so much. They were all great. And the unit is clean.

Rich was so helpful as we were deciding about our storage needs. Both he and Sarah were extremely thorough and helpful. Friendly, knowledgeable and just great! Thanks.

Clean

Rich was very professional and helpful. He helped me choose the proper storage unit size, by showing me two units. He also walked me through the process of entering this "Fort Knox" secure facility. The whole process was straightforward, and quite easy.

Quaza and Rich, were right on top of things, got me checked through the system, signed up and checked in very quickly. I like their sense of humor and feel my property is safe here. Good job folks.

Rich and Meghan were very helpful and friendly!

So im not one who does reviews but i just felt this warranted one. I interacted with a gentlemen named rich who was very polite and helpful along with a lovely couple of young ladies i believe their names were meghan and sarah very knowledgeable and friendly. I needed a rate on a unit along what purchasing boxes for packing. They as a team worked very hard to make sure i had all the information i needed to make my decision. Unfortunately i had to discuss that information with my husband hoping to make a decision soon. I look forward to dealing with your company and your wonderful employees very soon. Good customer service is hard to come by these days so kudos for hiring great employees

Fast and efficient service

Cindy was happy, courteous and knowledgeable. The facility is very clean and well maintained. Couldn't have had a better experience. Thank you, Cindy.

Quasar was cool and friendly.

Quaza & Sarah were very helpful and informative. I would highly recommend them it was a painless quick experience.

Everyone at this location was very pleasant and helpful, including Quaza, Meghan, and Sarah. Auto pay works well. We stored something here for about 6 months. Only one small issue, which we reported, is that the weather stripping on the unit we rented was ripped and allowed some dirt and seed pods to blow in--minor issue! Happy with rental!

A lot of hidden fees and make you buy there insurance even though you need three pass codes to enter the building and ask you to buy damp cloths for your belongings because they keep the air so cold in the buildings.

Thanks for the quick and convenient service Quanza.

Quaza she vas very helpful

Good Morning went into public storage yesterday to purchase a rope and Quaza was very helpful and very kind I really appreciated her help

Meghan and Rich were extremely helpful. Meghan had to leave the office to unlock a cart available for us to use. She was very pleasant to talk with and very prompt. Rich had to leave the office to lock the cart when we were ready to leave. He too was prompt and friendly. We are very impressed with their efficiency.

Sarah was extremely friendly and made many helpful suggestions to insure my move will be successful. She throughly explained the contract, asked questions to be sure I was renting the proper size and walked me though the gate and door codes. Pricing was also very reasonable. An excellent experience! Two thumbs up!

I've never had to use a storage facility and didn't know what to expect. I don't know how you could do better than this one. Everything went smoothly and professionally. Rich walked me through everything, he didn't rush me at all, and with great patience answered ALL of my questions to put me at ease, (believe me when I say I had a huge amount of questions). Quaza is a mind reader. When she looked at my 2 reservations, yes, I needed 2 spaces, she correctly guessed that I needed my 2 spaces on the same level and near each other. Each space was for 2 separate needs. I thought she was wrong but when Rich did my walk through it was just as Quaza predicted, I needed what she suggested. SO HELPFUL!! I am telling everyone I know about my exceptional experience. (= I also want to give major credit to Sara. I came to look at the facility the day before and she kindly walked me through it and showed me how everything worked. If I had not met Sara in the very beginning I would have gone somewhere else. I came back the next day to book my 2 spaces and asked for Sara but she was off that day. I then had the equally great experience that made me feel solid about my decision. What a great team!

Staff members Rich and Meghan has nice customer service.

Great customer service here Sarah and Quaza were very helpful and knowledgeable. I was greeted with a smile and any questions I had were answered and I will be back. The office was nice and organized and plenty of packing materials on hand to purchase. I would recommend this location.

The day I went there seemed to be a staff shortage. An employee named Quaza was working. I was amazed at how well she multi-tasked. She was helping several customers at the same time but she still found the time to personally take me to see different storage room options and sizes. She was thorough in giving me all information and options. She also explained the contract thoroughly. Thank you for making everything easy Quaza!

This place is clean and well organized. Sarah Quaza was very easy to work with . She helped me to chose best unit for my need . It didn’t take too long to set up everything. I definitely recommend this place and don’t forget to ask for Sarah .

Quaza did a great job Helped me with everything Thank you quaza

Quenza was very professional and quick with helping us move to our unit. Great communication and very effective. Would highly recommend these facilities.

I have to say the employees at this location are great. I've had a couple interactions with different employees and they've all been more than helpful. I've had the pleasure of dealing with Rich, Quaza, and Meghan. Rich made my process of getting my unit painless and was also honest about the size of the unit I'd need instead of trying to over-sell me. Meghan and Quaza have also been helpful when I've came in with questions or to make a payment. Putting your stuff into a storage unit isn't always an ideal situation but I do have to say the employees here and great, personable, and give excellent service.

Sara and megan were great with helping Linda open her storage unit today! Thank you highly reccomend them! They are wonderful here thank you so much for all your kindness and superb customer service GO TEAM!

Rich Meghan and Sarah were extremely pleasant and helpful today.

Rich, Sarah, and Quaza were very friendly and very helpful thanks!

Meghan Rich and Sarah were very friendly and helpful

Came in with my friend to transport my things and Quaza was very helpful.

Meghan, Quaza, and Rich are awesome!

The facility and the unit are both very clean. Thanks to Sarah's and Quaza's help in completing the registration. They were very helpful and great to work with. Very good customer experience.

Thanks, Meghan and Sarah for an efficient, friendly check-in process! Very impressed by the facility's security and cleanliness too.

Quaza helped me and was very thorough and friendly with helping me set up a storage unit rental. Very helpful!

Quaza was very helpful is getting our storage units all set up.

Quaza and Sarah were awesome and incredibly helpful. And the facility is clean and very well maintained

I am using the storage unit for our Special Olympics equipment. It’s clean and the customer service was wonderful. Meghan, Sarah, and Rich were great to work with. Rich even came back a few times to check on us when we moved in. We moved from another storage unit that wasn’t great so we have been very pleased with the customer service and cleanliness/convenience of this storage facility. If you see this thanks for all the help today Rich!

Rich, Sarah, and Quaza worked seemlessly together and got me setup and on my way quickly and easily. All were very helpful and gave great advice. Thanks!

This facility is great. Everything is clean and the staff, Sarah and Quaza, are really great! They were extremely helpful and patient while answering all of my questions and re-entering my contract twice because I changed my mind! I would recommend this facility when needed additional storage. It is easily accessible from the freeway, open convenient hours and secure.

Quaza rich was very helpful and courteous and did a very good job of showing and explaining everything

Great experience with staff. Meghan and Quaza greeted me with friendly smiles and were able to take care of all my storage needs.

Good Morning, Meghan and Rich are two of the nicest people that waited on me at Public Storage. They are very friendly and courteous!

Quaza and Rich great staff members very pleased with there customer service

Sarah and Quaza were very helpful and friendly. They assisted me in having proper items to ensure my belongings are protected while in storage, and with a few questions made sure I was in proper size unit. Thank you Sarah and Quaza.

Quaza helped me, and did an outstanding job of showing me around the units and answering all my questions. Facility is very clean and looks to be very secure.

Sarah and Quaza were so nice & professional to deal with. Renting a storage unit with them was a breeze! Thanks!

Sarah and Quaza at the Big Beaver location are so nice and helpful....thanks girls 🤗

I rented a unit for the $1.00 dollar first month special on mid- dec-2018. At the end they , I was charged $25 because there is $24 administration fee. I did not have any problem with that so I paid it. When i was going to move-out, two days before ending the month, they tried to charge me $53.00 dollars more. . The people there said that it was the system that made this charge and the only I had was to pay it if I want to move-out that day (it was a sunday). I felt that it was a rip-off so I went back home after wasting half-day and started calling customer service. When finally some answer (which it is really difficult!!). The people agreed I was right, However I need to get in touch with the DIstrict Manager to fix the issue. I could not get her and left a message. She never returned my call, however someone from the facility called and said that I can now move-out but I needed to do that same day (Monday), otherwise they were going to charge me one-month more. Finally I need to rush from work and waste 2 more hours to go and get my stuff out of this place. If you want to take the risk to take this special rate, have this in mind and make sure they will honor it and do not try to take advantage of you!

Very friendly knowledgeable and curious....

Sarah and Quaza was very nice and helpful

Quaza was very knowledgeable and extremely helpful. She had answers to all of my questions and was very friendly. ( TROY MI )

Meghan and Rich are super friendly and accomodating. I had issues with the elevators, but they accomodated my needs and everything worked out. The elevators are fixed now for easy accessibility now.

I was greeted on this chilly day with a warm welcome by Meghan and Rich . They were quick to help set up auto pay for me ! Thank you we have had a unit here and love the service

Great place to store your household items. The facility has always been clean and well kept up. The security is very good. Access is excellent. The elevators work very well. The staff, including Cindy have been very easy to work with.

I had a very positive experience today working with Rich. His information overview was so thorough that most of my questions were answered before I needed to ask them. His demonstration of the various security / access details left me feeling comfortable and ready to complete arrangements for space at this location. Thanks!

I never rented a storage unit before. Rich was very helpful on the phone to find me the best price, location and size unit. Then when I arrived at the storage location he went our to the unit to allow my 2 guys to unload while I filled out the paperwork. While filling out the paperwork he had several customers come in. He worked hard to take care of me and another customer at the same time. Thanks Rich.

Great location to store your belongings. It has great accessibility and is well lit. There are a variety of units to include large climate controlled inside units. Additionally, the managers Scott & Sarah are very helpful and professional. If it's your first time as a customer, definitely look on line for extremely good discounts!

Sarah was personable, quick and efficient. She got me in and out in 15 min! I couldn’t be happier with the experience!

Very nice and polite as well as efficient. I showed up earlier than appointed and they still got me in a unit quickly and without feeling rushed.

Today I had the pleasure of meeting Sarah and Scott! When I first came in Scott was the one that helped me. He was nice, energetic, and gave me all the information I needed to pick out the right storage unit. I had to come back because I left my ID and when I came in everything was ready for me. Sarah was the one that helped me at check. She explained my contract in good detail and made sure I understood everything. She had a great personality and smiled the whole time! The two of them work great as a team and compliment each other. Thanks guys for the help!!

Beware! They prorate at the beginning of your rental to get your money, but they do not prorate your final month. When we vacated, we were charged for the entire month even though we were moved out by 9:30 a.m. on the first day of the new month. Very disappointing!

Scott and Sara were very helpful and patient with signing me up for a new storage unit!

when you reserve a unit and they call you to tell you to come in right away and fill out the paperwork, DON'T. it's a hustle to get you to start paying for your unit before you need it. i won't work with this company again.

Thank you Scott for handling our lease, especially with such short notice. Love the new building and ease of access to our unit.

Scott was so helpful on the phone and in person. He took me through the process, worked with me as much as he could on storage location, showed me multiple units when I was unsure of size, gave his input based on experience and wasn't offended when I wanted to call family for extra input. He was great with small talk and had a pleasant demeanor throughout all our interactions.

Sarah was awesome! Very quick and informative during the check-in process.

I worked with Scott during my process of renting and he was amazing. He was so informative and had a great inviting vibe. He answered all of our questions in great detail and it is because of his work that i got a great storage unit for my moving process.

I Had a Great Greeting very Helpful Staff SARAH and Scott Made my check in go so smoothly and quickly made sure i stocked up on all the move in supplies. And a great tour of the property and unit i was renting a detail showing of how to use Gate code and. My Son was very Happy they explained what we was doing as he asked questions. I will recommend them and this location to Everyone. There Prices was much Better than the other locations close to me really wroth the 20min Drive.

I came in with a friend while he was getting a storage unit. Scott was so professional and courteous I had to leave a 5 star review and I'm not even a customer! If you need storage come here and ask for Scott!

Excellent facility, would immediately recommend with no hesitation. Manager Scott and his staff are professional, friendly and extremely helpful. The facility is secure, clean and in an easy-to-reach part of the Metro Detroit area. Great value!

Scott was quick and extremely friendly!! Highly recommend

Scott is the most friendly and helpful employee I have ever met in the storage industry. Property is clean and I highly recommend this property.

Scott was awesome! He was very polite and helpful! Very nice to rent from.

Great place and wonderful staff. Scott was always professional and very helpful. Best location of Public Storage ever! Thank you Scott for your patience and great service.

Great service and hard-working employees. Dedicated to giving you the best service and assistance as possible. The employee Scott was a great help. Went out of his way to make sure we we all set and ready to go.

Scott was an excellent help in getting us in a unit last minute with the size we needed bot what he could have sold us on

Great prices and service, clean facility. Scott was very helpful

Great customer service provided by Scott. Took the time to explain all the details. Unit looked great and was clean. The whole process was quick.

Working with Scott, the manager, has been delightful. Great experience! The facility is clean and professionally run.

I was extremely pleased with the facility and the exceptional service provided by Scott.

I had an awesome experience with Scott who took time in assisting me with choosing the right size storage unit. He showed me a total of 3 units and suggested what he thought would be the best option for what I was storing. I didn't feel rushed through the process. He throughly explained the contract and was polite and professional. He maintained a smile from the beginning to end. I would recommend Scott to everyone looking for great customer service and a clean facility. Great costumer service Scott ....keep up the good work!!!!!

you have a great man named scott went out of his way to help us thank you scott barney&pat

Andy, the assistant manager, was extremely professional, knowledgeable, and polite. Facility was clean, even while under construction. The only complaint I have is the unit I had reserved online had been "sold" by the time I got there, so I was offered the same size unit on the second floor for a slightly higher price. A bit annoying, a little bait-and-switch feel to it, but it was all fine in the end.

I had the best storage experience at Public Storage in Troy,MI on Big Beaver Rd. Scott, the storage manager is Awesome! He was extremely helpful during my storage phase at Public Storage and the facility was ALWAYS CLEAN! I recently stored items at another storage facility and had a terrible experience and, dread the thought of using storage again. However, Scott made my time as a storage tenant great. I would definitely recommend Public Storage in Troy, MI on Big Beaver to family and friends.

Great service. Very nice management. Easy set up and registration

The staff was friendly and fast. Scott and Andy were both Great at customer service.

The units are clean, secure, and the area is well lit. The staff, namely Cindy and Scott, were super curtious, helpful, and took time to answer my questions and talk with me as a person, not just another customer. I definately will use this facility again if and when the need arises!!

Scott and Andy took great care of me

Scott & Andy aided me in getting a rent decrease & getting another unit. VERY KIND.

Scott has provided excellent customer service from the time I first rented my unit all the through each return visit! Outstanding customer service and cleanliness!

Scott and Cindy are so nice they were so helpful if anyone I know needs storage I’ll send them to Big Beaver Public Storage.

I have been a customer at this Public Storage for the two years. Scott has been wonderful. There have been times when I did not properly close my unit and he noticed immediately and called to inform me. I come and pay monthly and have been positively greater by Cindy, Andy and Tony. I am disappointed that as a loyal customer my rates continue to climb which have have put me in a position to begin looking elsewhere.

Great experience! Scott greeted me with a smile and was extremely quick in setting up my account & getting me on my way! Took me on the mini golf cart to show me the unit, and then dropped me off at my car door - awesome service :-) ! Very happy I chose this location to do business with! Thank you! Will recommend for sure!!

This was the easiest thing ever! Great staff to help me select the right size storage unit. Friendly and pleasant. Answered all of my questions.

Josh was very helpful in helping me locate a storage locker at the last minute. He is a great asset to your organization and I want to thank him for walking me around to numerous lockers to find one that met my needs.

Good location, but they keep raising the prices. :(

Had a great experience at the public storage in Troy! We had a very difficult move, and they helped us through the process. Scott helped us a lot, and he was amazing! He went out of his way to help. I highly recommend Public Storage!

Great customer service. Del was awesome from the first phone call asking about available units, to showing me what they has there, and setting up my account. Thank you Del.

Del was wonderful! He helped me get the perfect storage unit. I would highly recommend using this facility! Clean. Del made my day! He is an amazing customer service representative for your company and went the extra to make sure I was getting what I truly needed! Thanks to Del!!

Scott and Dale are the coolest. And Steven Tyler

I have to say Dale was hands down one of the best customer service professionals I have ever dealt with. He was very welcoming and he walked me through the entire process with pure professionalism. I would definitely recommend this place to anyone who needs storage place because of him. Also he has great taste in music which made the experience that much better.

It would be great if a lot more companies had people working in customer related work were as professional/knowledgeable and customer friendly as Scott and Del. Very customer oriented. I did not want to take the storage space I saw because I felt it was a little too small but because of the friendliness and the great attitude from Del I decided to go ahead and take the space and if I need I could move to a bigger space. Keep up the good work. Regards Royden.A.Burtles Jr

Tracie was very helpful in taking us to our unit and explaining all. This facility is clean and we'll maintained.