Thank you so much to the team at 27112. Ms Vanessa , Ms Kendra and Mr. Corey!!!!
Corey was very helpful at keep in mind rental rate at a current promote and with some suggestions on helping me in the future. Thank you Public Storage
Thank you Corey for helping me during our move in !
My experience was great, very friendly and helpful. Would recommend
Exceptional help!!! Corey made my transfer extremely smooth. I thought it was gonna be a frustrating experience but the staff at this Public Storage really made things easy .
Thank you for helping me with my move thos morning Corey. It was a very smooth and informative experience.
I came in and needed to make some changes and Corey was really helpful and knowledgeable on everything. I had a really great experience
The staffs are wonderful people
Great reception at this location. I received an amazing tour of the facility. Corey was very knowledgeable about the property and answer all of my questions during his presentation that I didn't even have to ask my questions.
Thank for the move in help !!!!!
Thank you for helping us move in today Corey and Jay.
Today I had one of my best experiences with customer service I was treated like royalty everyone was pleasant and informative I would recommend to all my family and friends use this particular Public Storage facility and be treated like royalty
I had a great experience moving in, Corey was very helpful moving us in, he deserves 5 stars
The gate is always broke and you’ll be constantly harassed by the older man that works in the office, but he’s never present when you have to answer a question.
Thanks Corey for the help with our move in!!!!
Facility is clean and associates are professional
Very clean, reasonable, and excellent customer service!
Excellent customer service from Corey! He walked me through the process quickly and had a thorough understanding of my needs.
Good management.
He help everything what I need.
Thanks.
I’m at so excited for my move in! I have received excellent service from Corey today. Thank you so very much for the welcome and important information to move in smoothly!
Thanks for helping me out today it was a pretty cool experience.
Thank you for the help today Mr Corey ! We hope to see you again !
Overall the service was great and Corey looked out for us- I recommend this Public Storage .
Its clean and convenient.
Thank you for good service today. Thank you Corey for all you do !
Ms Vanessa was extremely helpful in resolving my account, she gave knowledgeable advice & I was able to get accomplished what I need, best customer service ever
Thank you Mr Corey! Move was great!
Excellent service helping me move in today thank you Corey !!!!!
Very professional and thorough with providing information regarding the rental process and property.
I went into so confused and Shamia & Corey was very helpful with the whole process. They help me find the perfect storage . Very good customer service skills!
The office people were very helpful and knowledgeable thank!
Thanks to the office at Whitehead . Helping take care of my transactions today. You guys made something complicated feel easy.
Awesome service rates cool. Love it
Corey was a great help and made everything so easy!!!!
Thanks Cory you were very helpful
Thank you Corey everything was so pleasant and we enjoyed our time with you today.
Thank you to the team at Whitehead location for making this such a great experience for us.
The property manager was amazing. This is my first time at this particular public storage. I've actually used other public storages. I was familiar when they were still easy storage. So this facility was very clean. It was climate controlled. My unit was all ready for me. I went online and actually reserved it. I had no issues getting into the facility or getting out. She was very helpful, extremely warm and ebullient ent. When it came to her customer service, she answered all of my questions. Five stars ⭐️⭐️⭐️⭐️⭐️. I highly recommend. Her name was Shamia, give glowing recommendations.
I had a good moving staff was professional and the unit was clean
Shamia was great showed me to my new unit I did online because I was so confused. She was so nice and even open it for me and showed me around in case I need to use the carts.
I was very pleased with the facility. Customer service was excellent.
Absolutely love this storage location, always clean and secure. The staff here is very professional and nice. Property Manager Corey was very professional and helped me out and took time out to get my account back together really appreciate you Corey great job
Thank you for your efforts this morning Corey! The move in was flawless!
Corey was very helpful & patient explaining everything to me & made the process seamless.
i came into the office this evening and i had a great experience with Ms.Shamia she was very polite and patient with walking me through the process and renting my own space.
Shamia and Corey provided excellent customer service. Tell all your friends!
Thank Mr Epps for the polite and efficient service today!!! Move in was great!
Thank you for helping us move in today Corey we appreciate the help so much this morning.
These people are very kind and efficient
Appreciate Corey for the professionalism and help. Made my move in smooth and convenient!
EveryonehSbeen very helpful. THANKYOU.
I had a very easy time thanks to Corey he mad my experience seem less
Safe and convenient location. My stuff is locked Safe and secure. Very convenient and secure entry gate code
I had the pleasure in meeting such a wonderful soul today Shamia. She had such a pleasant personality and i know me and my husband were being a little difficult with understanding everything that comes with a storage unit. But when i tell you she has a whole lot of patience i mean just that. She was very detailed and made sure that we understood everything and made sure we understood eveything before leaving. I appreciate her so much and hope to see her around.
The two gentlemen at the desk were very helpful with The James account. Thanks & Happy Holidays 🎄💜
Corei, Anthony and Ms. Vanessa were amazing to work with. They helped me from my first day until my last day of needing storage.
I would highly recommend them for any of your storage needs.
Thanks Corey and Anthony for such great service
Thanks Corey for helping us out today we very much appreciate you sir!!!
Thank you for helping us move in today Corey!!! We had a lot of fun and the experience was great!
Thank Corey and Ms Jeanisse for helping pay my bill today. I was from another location and needed to take care of my bill and they help me out . Again thank you.
Thank you for assisting me with the rate adjustment Corey
Great staff, very friendly md great location
Thanks to Alena and her team , angels to my prayers . I still have my belongings and I'm grateful. I honestly can say it wasn't a price for my things
I had a very cool experience with Corey and Shelia today . Thank you guys for being excellent managers at this location.
Good spot. Friendly service
Thanks Corey and Shelia for helping me with E rental and making my move in easy.
Thank you Corey and Shelia for helping me access the public storage App today I appreciate you.
Very helpful and very easy to access. Location is perfect.
So I found myself having to move once again so I decide to go back to the last place that held my personal items so that they could be stored once again. First let me say that I love the location. Ms. Vanessa and Corey were truly a blessing. Still needing to get a truck and pay the movers I explained to them my situation and they understood the assignment and was the biggest help to me. They took their time, listen and provided me with what I needed. They are Extremely friendly, welcoming, polite and their energy was awesome!!! The facility and units are very clean. Thank you guys again for everything - Veronica :)
Ms Vanessa and Ms sheila was very helpful and pleasant quick and easy service
I was very impressed with the office staff today at this location. They were very helpful and made our day on the property a productive one.
Very decent facility because it's new. However, the rate increases are too high.
Great customer service! Corey was the best!!!!
Vanessa is Awesome!!! Please give her a pay raise!!
Corey and Ms Vanessa provided me with exceptional customer service and made sure that I received everything I needed for my move I most definitely recommend renting this location.
Corey, Elena & Nick This team was totally amazing and worked with me to get my issue fixed and saved me some money 💰 I appreciate you guys a million times. Blessings
Thank you to Vanessa for going above and beyond to help us out. Would recommend.
Decided to leave a review , not a customer but was pleased with the customer service given by Kayla . I was new to the area and stopped in for directions. Kayla was more than willing to assist me with directions . Very friendly and kind. I just wanted to show my appreciation. JOB WELL DONE Kayla
Love it here and the service rep kayla Turner give her a raise!!!!!
Great Customer Service given by Kayla. She’s very friendly and personable. You made a good choice hiring her.
Truly Love This public storage site. The customer service is amazing, the staff is even more amazing .
I used to work for public storage years ago. Kayla was immensely helpful. A true example of the employee that Public Storage should value and have more of.
Ms Kayla is and was very professional, she will be s great access to this company! Well mannered, very polite and patience! Please allow her to advance and proser.
The sliding door to enter has been broken for some time now. You can barely enter to drive in to retrieve your belongs and store items away. The rates increased to often
Hey guys I came into this public storage 1807 whitehead rd & Ms Vanessa was so nice, I would recommend more people to cone to this location, thanks for your wonderful customer services
Kayla at the front desk was very helpful and knowledgeable. She assisted me with both my unit move in and move out processes and made it very seamless for me. Thanks Kayla!
Great service, quick and easy!
Nice and clean with affordable pricing!
The gentleman that served me was very knowledgeable and helpful in reserving my space. I don't usually write reviews but his service and attention to detail makes him a jewel to this company thanks again Mr Corey
I moved out today and I just wanna say thank you to Corey and Anthony and Kayla for making my stay here a great one
I wish they fix the other door
Great place for your things, the people were so helpful, friendly and went out of their way to make you feel comfortable.
Great place lovely facility and workers are amazing Kayla and Anthony are amazing!
If you’re looking for a great place to store your property, head over to Public Storage on Whitehead Road. Corey was very professional, and provided key information without me having to ask a ton of questions. He walked me through accessing my unit and ended the experience with a smile. Nothing like quality customer service that leaves you feeling like you’ve made a choice. I highly recommend this location for future customers.
Corey was great with me today , thank
The staff is so knowledgeable and friendly. It was my first time renting a unit and they made me feel so welcome. Also cleanliness is very important when picking a place to store your belongings and public storage on Whitehead has that!
Excellent service from Corey and Kayla!! Secured protection
Will definitely recommend this location but really the customer service was amazing . I didn't feel rushed . Kayla was very patient with anything i asked about or even compared with different stores.
Anthony was outstanding and a great help...an great representative of your company and a great person!
Excellent customer service , I called for a storage unity inquiry. Kayla was very patient with me and all the questions I had .
Let me start off by saying the staff is phenomenal - super nice and always willing to help! One or both of the big doors were always broken/out of order. Moving in originally was a pain only using the side door, and visiting my unit trying to move around the cars parked/moving when only one door was operational was a nightmare. I had my storage space there for a year and a half. Things started out great - reasonable prices, clean unit. A few months after I moved my stuff in, I noticed some mouse droppings in the unit. Again, didn't think much of it, this thing happens. Months later I went into my unit and almost everything in my unit had droppings on it. I talked to staff, they wrote a report and said they'd call their pest control and would call with an update. A month went by, they never called. I had to call, and they told me they had nothing new to report. The exterminator had come out and that was all they could do. At this point, my rent had more than doubled. I went in, vacuumed/picked up as many as the stray droppings as I could, considering my unit was packed, and hoped for the best. When I moved my belongings out a few months ago, every single thing in my unit, save for one or two Rubbermaids of items, was ruined with mouse pee/poop. All my furniture, clothes, appliances, basically the entire contents of our 1800 sq ft home and thousands of dollars worth of stuff had to go straight to the dump because they were so defiled in vermin excrement. Virtually nothing was salvageable. Unfortunately, the insurance they offer only covers up to $200 in vermin damage and we had to start all over when moving in to our new home. I will never be putting anything I own in a storage unit again, much less this one!
Corey did an exceptional job helping me out today in the office . Thank you.
I’m a long time customer with Public Storage since 2019. The staff at this location have always been so polite and knowledgeable and make my experience a great one. Thanks Corey and Kayla for helping me out today.
It's a beautiful, spacious place to store your stuff while you're getting your situation together and they are kind and friendly, the staff seems to really be concerned about you and your issues. I love that. They are will to work with you. Very professional and excellent service.😊✝️🕊️🙏🦉
I had a wonderful experience. I experienced friendly customer service here at this location. I was inquiring a unit here. It was refreshing to know when people actively know their jobs. Doing so to the best of their ability. Thanks Kayla and Kay for taking care of my public storage needs.
The experience was wonderful. Mr Corey was great. He was very pleasurable, courteous and informative.
Corey and Kayla help me move in today. I did an erental and had so many questions and they answered all of them and put my mind at ease.
Nice clean place Kayla and Corey are the absolute best
Kezia and Corey are great. I did everything electronically without any hiccups. I arrived before closing and they were great when I had a hiccup. Thank you
Why this place always have an issue with the doors or getting in but never have an issue with billing you or charging you late fees when half the time you can't get in to the building. Got a nerve to go up almost $40 a month on the same space. I will be removing my things as soon as possible. Shut it down or get new management
Corey did an exceptional job helping us move in today. Very impressed.
Kezia and Corey great customer service wonderful staff
Very helpful friendly and explains the process in the easy way to understand very good customer service!
Highly recommended! The staff is always helpful and respectable. I had the opportunity to work with Anthony recently and he was more than helpful. I have never had a problem at this location. Keep up the great customer service!!
This is my first year renting a storage unit and I’ve never had an issue with anything before. Since I’ve been here I’ve done everything electronically so I wouldn’t have to communicate with anyone in the office and today was my first time having to step in to speak to someone. Sir Anthony was very communicative and knowledgeable about how things run here. He spoke well and answered my questions with clear and confident answers. We need more people working in customer service like him. Today was a great experience to sum everything up and I recommend coming here 10/10. Thanks to Anthony!
Thank you Corey I had an enjoyable move in today with you.
Thank you Corey for helping move in today I appreciate you.
Ant appreciate you bro !!!
Anthony and Corey were beyond amazing and helped me with everything with ease.
Corey and Anthony did a stellar job today helping me move in
Great customer service with Corey! The facility is nice and clean. Very convenient.
Corey did an awesome job helping me move in today
Couldn’t accommodate the simple need to give us a call
Corey and Anthony did a great job helping me today with my unit
Corey was amazing super fast easy and efficient experience ! Would 100% recommend.
Amber was awesome. Very helpful and patient.
Anthony assisted me over the phone.. he was very polite, professional and helpful!
Excellent experience with Nanci and Corey!! Both pleasant and very knowledgeable about the storage units. Also it was very clean, which is much appreciated!
Great customer service
Nanci
Great staff, Anthony, Corey was magnificent customer service reps. They were very helpful with my issues.
Love it so far. The customer service is really good. The representative Anthony was very helpful from the time I got their until the time I left. He made sure I knew what to do when I arrived and how to access my unit, codes and everything. Very thankful.
Thank you Nancy!! Great service, convenient location, and clean bathrooms. We are completely satisfied customers!
I recently had issues with this Company, but once the right person was willing to listen to my complaints there has been much improvement in customer service. I'm now a satisfied customer and will continue to stay with this company.
Had to share.From the moment I walked in Nanci was very helpful & kind . Great customer service!
Thank You Nanci for helping me out ♥️ I really appreciate you
Nanci was nice and pleasant. I will be in to rent with this facility just as soon as I am ready.
It was last minute and mrs Jackie was great at helping me get in my unit. This was my first time she made the experience so great. So friendly nice and respectful. And even tho it was time for her to get off she was willing to go the extra mile to help me, and the entire time she had a smile on her face. Again thanks so much. I recommend going to them and the one I was at was 1701 Whitehead rd
What can I say they were great they help me I was in a real jam I went with another storage company and the day I got there to put my things in storage I couldn't because they were closed and they're supposed to be open and my niece told me about this place and she called and explain what was going on and they got me a storage just like that and I got a month for free they were very nice and I'm very pleased thank you so much.
I came in to rent but y’all didn’t have the promo I was looking for but the lady at the front was very nice And polite and knowledgeable about renting.
Nanci was such an amazing help! Her personality is nothing short of vibrant and friendly. Plus, the facility is clean and bright. Thanks
Awesome and friendly. Great customer service
Move in Fee 30$ representation Excellent.. nacy was fantastic
I have had public storage since may of 2021 they have been great! Even when I payed a day or two late!!! They are awesome!!!!
Nancy was very polite and a big help. She made my move very easy.
Thank you so much for the help extended to me and my family when we needed to keep our belongings safe and put away. Even when there was a issue, the staff pulled together to make things right!!
Thank you again!
Excellent customer service and clean environment and great vibe
Miss Vanessa have been very helpful, when we were trying to move and had issues with saving a place, she helped us with excellent service. Very thankful
Mrs.Vanessa@1807 Whitehead rd was phenomenal. She was very knowledgeable and patient with me and my son as we looked for the appropriate space to store our whole life.. We are very thankful for her help. She deserves to acknowledge for all her hard work.
Excellent customer service from Mrs Vanessa
I love working with Miss Vanessa she is so great and friendly. I was saddened to hear of her retirement. Public storage will be different without her.
Vanessa and Kirmani both ladies were very knowledgeable in getting me into my storage unit and helping me work out a storage. They both gave me the best customer service when I needed it. Keep hiring good people. Thank you again.