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Public Storage Self-Storage Units at 12120 Pierce Rd, Waldorf, MD
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 28/mo
Small 5'x5'- climate controlled
- inside unit, swing door
- near door or elevator
$ 28 /mo $ 40Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 28/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 28 /mo $ 40Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 28/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- locker
$ 28 /mo $ 40Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 32/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 32 /mo $ 64Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 35/mo
Small 5'x5'- ground floor, elevator access
- climate controlled
- inside unit, swing door
- locker
$ 35 /mo $ 50Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 123/mo
Medium 7.5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 123 /mo $ 164Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 149/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 149 /mo $ 198Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 175/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 175 /mo $ 233Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 222/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 222 /mo $ 296Best Price Label+ one-time $29 admin fee
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12'x25'Online only price$ 245/mo
Large 12'x25'- ground floor
- outside unit, rollup door
- near door or elevator
$ 245 /mo $ 327Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 249/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 249 /mo $ 332Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 275/mo
Large 10'x30'- elevator access
- climate controlled
- inside unit, rollup door
$ 275 /mo $ 366Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 301/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 301 /mo $ 401Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 302/mo
Large 10'x30'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 302 /mo $ 402Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Waldorf
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Waldorf Storage Units Off Route 301
Waldorf storage units are available just off Route 301 for all your storage and organizational needs.
With Piscataway Park and Cedarville State Forest nearby, it's easy to enjoy the natural beauty of Maryland from this location. Just don't forget to book a 5x10 storage unit to stash hiking gear, fishing rods, camping equipment, picnic baskets, and bicycles before you head out!
Our 5x5 storage units are also available for smaller items like sports equipment, winter clothing, and holiday decor, helping you clear out that hall closet and keep your car trunk clean.
If that suburban sprawl has made it into your home, our 10x10 storage units can help. 10x10 storage units are great for storing furniture like couches, as well as appliances like fridges. They're also your secret weapon for staying organized during a temporary home renovation or remodeling project.
With Washington, DC just an hour away, you can get your stuff stored and enjoy a day at the Tidal Basin, the Smithsonian Museum of Natural History, or the Library of Congress.
Use our convenient eRental program to book an indoor climate controlled storage unit today and say hello to a more organized tomorrow!
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 379)
Latasha is such a big help, very sweet girl!
Tasha is very professional and does such a great job she's always such a big help
Tasha is very nice and patient my first time needing a storage unit and she walked me through everything
An employee named Tasha (I believe) gave great customer service. She really helped my day become easier. Respectful tone, nicer than others, really good person. Her customer service was great!
The lady Ms.-Tyler helped me I really appreciate the wonderful customer service she was amazing.Cant thank her enough for the help!! Wonderful store and location!
Great service nice facility!
Ms. Tasha was very helpful in helping me make the right decision on a unit that would accommodate my needs by showing me different units, by size and explained the process of renting a unit, how the gate works and just made my visit much manageable.
Hey Guys
Check out Public Storage in Waldorf. Tasha was great. Very knowledgeable of company's services and product's.
If I could give it zero stars I would. This is a terrible company, I was at this site well before public storage acquired it, and it has gone downhill ever since. For reference I had a 5 x 10 sized unit, and they raised the rent on it twice in a two year period to almost $300 monthly. I moved to another climate controlled unit in town and now I have a 10 x 10 for $120 a month, let that price and space difference sink in. That's not all, there is zero in the way of customer service, staff at the front, or even people to pick up the phones. Instead you get the run around of nonsense automated answering machines, yet they build their policy to require 7 days in advance of moving out. Here's something else, if you move out on the first, they charge you for the whole month, zero prorating. It's an open and shut racket operation. They do not care about their customers and only want to milk as much money out of you as possible.
This is all not even going into the zero maintenance they do on the facility, the condition of available carts, even the elevator certificates for operation are long expired.
If you bring your business here, you will surely suffer for it.
I would like to highly recommend Tasha for a great job. I came in not knowing what I wanted or how to do it . She was so patient and understanding and walked me through the steps of acquiring a unit that would fit my needs. I’ve gone to other places and could not get the help that I found at the Public Storage here in Waldorf from an employee that took the time to help by not only using her knowledge base to satisfy everything I needed but by caring enough to help. Kudos for a wonderful employee !! Tasha thanks so much for all you did !!
I had a horrible experience at Public Storage in Waldorf. From the rude front desk clerk to the dimly lit unit - my engagement with public storage will be forever tainted. In order to take advantage of their promotional offers, you must enter your CC#. You are then randomly assigned to a unit in undesirable locations. If you decide not to rent the unit, you are automatically charged a $29 admin fee. After paying the admin fee for 2 different locations, along with other fees, I ended up waisting $160 all of which was non refundable.
The facility is clean and Latasha was helpful and nice. I’m sad to leave but I will recommend everyone to that specific location.
The service l received from Rebecca, in Pooler GA, was superb!
Great customer service by LaTasha Tyler.
Latasha was great!!! CC service was awesome thanks for the assistance
I dealt with Tasha and she was very helpful and very sweet. They should give her a raise honestly
Tasha was such an excellent help when I came in to this facility. She answered all of my questions, provided wonderful customer service and was beyond helpful.
My wife and I were preparing for our 1st Annual Halloween event for the SJ Wilkes Foundation and one of our assistants left our tables and chairs carts outside at Public Storage; thinking the cart was property of your business this business. We thought our cart was gone and my wife immediately purchased another cart. Saturday 11/09/2024 we learned by Laurie that LaTasha locked our cart up in Public Storage's supplies area. Laurie contacted us to give us the good news, and assured the cart was returned back to us. Her, LaTasha and Laurie's professionalism should not go unrewarded. My wife and I are happy to know great customer service still exist. Again, thank you ladies for your excellent services and support to us.
Ms Laurie is very nice employee for your company and help me out and took her time with me and I thank for her service
Nice professional setting 👌🏾 service was of good quality...latasha was very knowledgeable and helpful highly recommended will do more business 👍🏾
Hello Laurie provided exceptional service, she was outstanding in helping me select and choosing a storage unit.
Laurie is the best. Always have been very helpful. Helped me save my unit as well. She’s a sweetheart.
Laurie helped me tremendously with closing the unit out and making sure everything was good to go with. Great customer service, A+.
Great customer service super helpful!!! Thanks Laurie!!!
Outstanding person
Assistance was outstanding!!! Even offered to help load my truck! Can't ask for more than that!!!
I have had my storage unit now for almost two years and unfortunately I have to let it go. I spoke with Laurie for a long time and she is absolutely beautiful. She made me feel so much better after our conversation. She was kind and very understanding. I’ve never met her before but it felt like I’ve known her for years. Also, in my time with having the storage unit, I have had conversations with Raigan, who has also helped me at times when I needed her as well. If I ever need a unit, I will definitely take my business to them.
Very clean facility, great customer service, highly recommend.
Laurie was very knowledgeable and helpful.
I love Laurie she is always so helpful and so is Latasha they are great
Laurie is the best eveeeeerrrrrr she was very very experienced in everything I what to know very helpful and we need more people like her around. Thanks Laurie you’re the best
Laurie was excellent very patient, professional, knowledgeable and helped me alot with down sizing and finding the best unit for me. A1 customer service!
I did not have light to my storage unit for
About four months. Kept reporting it to
The previous manager. Nothing was done.
Then came Laurie. She took care of the
Problem. Thank you Laurie you are
Amazing.
Laurie the manager is fantastic! She was very helpful and knowledgeable about the processes and facilities. Very easy transition with her guidance.
Was taken care of by Laurie. She was amazing and extremely knowledgeable , provided top notch customer service and answered all of my questions , I will continue doing business here in the future . Highly recommend
Update - New Management ** since my original post (below) 4 weeks ago - management brought in a new staff member Laurie who was actually in the office on a Sunday!! Imagine my surprise when I walked in and was able to speak with a human that helped me with my account needs. It was such a pleasant surprise and Laurie was great! Fingers crossed this new era of customer service will be just what this location needs!
If you enjoy human interaction when you have questions or need issues resolved, do not use this facility. This place is great for those that only need a virtual app based experience to leave their stuff and set up autopay. If you have questions, You’ll find that you’ll show up during business hours and the door to the customer section will be locked and when you call, leaving a message for the property manager to call - they don’t. Even after numerous messages.
Laurie is an amazing person. Very respectful, knowledgeable,and very professional.
Laurie was Amazing!! She was super helpful and had excellent customer service. So glad I met her.
Very easy, simple online process...thanks to Laurie for being available and answering all my questions...theres another young lady( forgot her name)..both were pleasant and professional!!
Laurie was very awesome. She was very nice and she helped me with all my concerns and did very well explaining things that I questioned. We should have more customer service like Laurie…Keep it Laurie!!!!
Laurie is AMAZING!!!!
I appreciate Laurie for assisting me in my setup
Ms. Laurie is amazing. She is a diamond!!!!
Kebah is amazing, I wanted to leave review for her I not explain how much she has helped me storing here she's very understanding and empathetic thank you kebah
Kebah is the best!!! , she helped me switch my space with no problems, with a smile on her face
Reigan was very efficient and great customer service, very understanding and impatient, great experience.
I rented here for about 2 years and it is always a clean and well kept space. However, my price increased quarterly; I went from paying $90 a month to over $200. I did not know this when I initially purchased the unit.
I was a previous customer here and looking to come back. This location has gone downhill. The manager seemed friendly enough but it is not clean anymore. The company overall is fine but I will look for a different location.
I love this property it’s always clean.
Kebah is very nice and helpful , the energy she gives when I walk in top tier. 10/10
I don’t normally do reviews but kebah is so nice I had to do a review for her if it wasn’t for her I would have been left public storage but she makes me feel welcomed and that go a long way
Kebah is so helpful and kind , every time I come to public storage she’s so friendly and ready to help
I just want to say that Tasha is an amazing agent who gives great customer service. I will continue to recommend this public storage to everyone who needs one and encourage them to see Tasha who has made my storage needs hassle free. In most places Customer service is not really important or given but Tasha is the exception. Thank you Public Storage in Waldorf MD. You have great employee in Tasha.
I use to have a hard time at this property but ever since kebah has been here I have no complaints thank you for being there kebab
Ms. Yakebah Daise,
At the Waldorf location is nothing but amazing, so bubbly and cheerful. She happily answered all my questions with a smile of course. Made me feel so comfortable in which this location hasn't had anyone like her in a long time. She definitely adds value to your team.....mmmm I'm seeing a raise in the near future
Great
Nobody is ever in office and my bill is keep adding up didn't know until yesterday that you have to call and make an appointment we pay to much for the inconvenience only time you can reach them is when they call you because your late on payment I do not recommend
Pari was a delight. Her customer service definitely was one of the best experiences I ever had. She was knowledgeable and helped me with the erental process and downloading the app. I would recommend this location, which is nice a clean. 10/10
The facility is well maintained and I love the keyless entry from the PS app. I highly recommend this facility, Raigan was also very helpful and answered all of my questions in regards to my unit size and how the app worked.
The staff was very nice and helpful. She was friendly and informative. I truly enjoyed doing business with her. 😊
Alicia is the best. This was my very first time using a service like this. She took the time out to explain the process, showed me units and helped me make a decision about using her company to fulfill my particular needs. Thank you for people like her.
Best service, best assistant specially worker Alicia , I like to say thank brandywine branch ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Got great help from Alicia the other day! Really helped me with storage unit situation.
I’ve had such a great experience with this location! I’ve had a unit here for a couple of years and the staff has always been friendly and professional and helpful. I spoke with Alicia today and she went above and beyond to assist my needs and make sure I was good to go before I left. If you’re looking for a good storage place this is your best bet!
Pari was great! She showed me around to help me choose the right space, helped me set up my account, and answered all of my questions. She is very nice and very helpful! Thank you Pari!
My representative name was Claudia .... she is very professional, courteous and business friendly. She helped and explained, very detailed, all the information pertaining to my storage unit . Thank you
This is by far the cleanest Public Storage that I have been to. The bathrooms are immaculately clean. Alicia has been a pleasure. Her attentiveness is amazing. She is such a pleasant person.
My family and I moved from out of state and the employees at Public storage was great. I came a day earlier than expected and the young lady at the desk was so helpful and walked me through the process (sorry couldnt remember her name). When we came back the following day to move in furniture Alicia was extremely helpful. She helped with the gate we had to go in exit side due to the size of moving truck, she offered water and even suggested a realtor.
I really like the contactless rental of units. You can rent everything online and scan your phone to access the gate. Very easy. However, when I got there with my truck load of stuff I quickly realized the unit reserved online was going to be too small. Alicia helped me resolve this quickly. She was able to quickly transfer the rental to a larger unit so my movers can get started on unloading the truck. She was a big help solving this issue since moving already comes with a level of stress. Other than that, the facility looks pretty clean and well lit and secure. I like the fact that you dont have to pay full price if you are there less than a month, so its good for me
Hi, wanted to share something great with anyone looking to rent a storage unit from the Waldorf, Pierce Rd location Public Storage.. Today I had an issue that I needed attention so I left a voice message and Alicia the manger called me back within minutes. Come to find out she already resolved the issue on her end then sprung the Great news on me during our conversation. Now if that isn't Awesome customer service!! I'm so Thankful and grateful for the Manager Alicia. Thank you so much! 🙏🏽❤
I moved back home from college with my sister and we absolutely loved the space provided by Public Storage in Waldorf! The space was clean and secure and we had no problem checking out when we were ready to move out.
Very happy with PUBLIC STORAGE. The move in and move out was a breeze. Customer service was top notch and the app made it easy to make payments. Would highly recommend
I was confused about which unit I purchased online and the size but Alicia was able to help me find the right unit size for the items I had to store and helped me transfer right then
Muy buen servicio hoy pase pidiendo información y me trataron súper bien muy amables
Good service they spoke to me in Spanish and the office is also clean..thank you 👍
Alicia is a true professional and was very knowledgeable and helpful during our visit. Clean and safe location!
STAY AWAY!! They falsely advertising unit sizes and rates. Then when you ask for a refund they keep your "admin" fee even though they messed up!
This location exceeded my expectations! Easy move out and clean facilities.
Alicia is awesome and a complete sweetheart. She helped me get a unit in the section I wanted, and was so kind. Would definitely recommend this place. Thank you Alicia for all that you do!
Ms. Alicia gave me great Customer Service today. At first I was very upset and annoyed with my payment concern -- but Ms. Alicia handled it with grace and fixed the problem. Overall, a good Customer Service. I gave a 3star because Public Storage phone system/service sucks and not customer friendly.
👍 Great service 👍
Great customer service, clean and organized . Safe location!
Alicia is the best! Super knowledgeable and friendly!
Claudia was amazing, I was having issues with the website and she was able to get everything straightened and I was able to get into my unit right away. She was so pleasant and willing to help and it was her first day at the facility. A+
Great service from Claudia.
Customer service was awesome.
I came to get a queen size mattress bag since Walmart failed me and as soon as I walked in Alicia was super courteous with an amazing and bubbly personality and showed me instantly where the bags were. My transaction was quick and painless. If I ever need storage space or more supplies, I will definitely be back!
The manger Jessica is absolutely phenomenal! She is always so patient when we kept asking her like a million of question. Jessica is very polite it makes my day! Jessica is very knowledgeable about Public Storage services. She goes above and beyond. It not just a job for her. She truly genuinely care about the families that got their stuff in there. Speak to Jessica she will take care of you.Thank you Jessica!
From the Dyson family
We give you ten stars ⭐️
Jessica Coney is very professional and sweet. While renting a storage unit here the facility is very clean. Jessica make coming to the storage unit exciting and welcoming. Thank you for always taking a second to say hi and checking in.
The only reason I love this storage place is because of Jessica Coney! Jessica is absolutely amazing . If there any issue I can ask Jessica for support and Jessica handles the issue. For years I would just handle the issues my self but Jessica has been super helpful and caring. Thank you !
If extra space is needed it's a good place. Not as clean as it was when it was Extra Storage.
Jesse has been very helpful in assisting me with information and moving out great service
I give Jess 5 stars!!!!!!!!!!!! She is absolutely amazing.
Your property manager jesse has been a blessing with helping me find the best rate to secure a unit will shop here again as long as she here !!!save me tons of money
They closed an hour before the time shown on google and we couldn't offload into our storage unit.
We came in looking for a storage unit and were instantly greeted by Alicia! She was energetic, funny and very knowledgeable. She showed us several units to assist us with choosing the right one for our needs. She was simply delightful and we look forward to seeing her when we go to visit our storage unit. Thank you so much, Alicia for your awesome customer service!
Very clean place
She was very helpful and very generous and showing me how to work the computer and I really do compute I mean my computer but cell phone and she was very patient with me and I appreciate that
Great service from public storage in Waldorf, MD.
Awesome place and fantastic staff. Thanks Alicia!
Jessie was excellent why we continue to do business
Trinity was very helpful and made my experience very easy!!
I have never experienced greater customer service than after dealing with Trinity, this young women is gem she was very helpful answered all questions I had helped me find a perfect space to rent, thank you so much Trinity, they certainly don’t make customer service like that anymore
Outstanding customer service 10/10 help me out so much with my question’s And she needs to get payed more then what she is getting cause it’s not enough she works by herself the whole property and deals with customers everyday and call’s too wonderful outstanding and professional at her job(THANK YOU SO MUCH TRINITY!!!!!)
Trinity or so helpful she made my experience here the best!
Phenomenal employee!!
Wonderful professional excellent. Trinity went up and beyond. She truly saved me. Thank you Thank you and Thank you. That’s what I cal perfect customer service. Mary
They raised rental fees by 44.00!! It's in contract that fees will rise according to Markey but come on!! They prey on people already in a tough spot and count on them not having the funds to move their stuff
The young lady at the front desk (Trinity) was MORE than accommodating. Helped me transition from a larger unit to a smaller one with ease and no hassle. Thank you Trinity for your patience with all my questions 🙌🏾
The manager on site was very friendly and pleasant and the facility was clean and organized .
A pleasure to rent at this location. :-)
krystle was great she offered us just what we needed and now we can rest assured our belongings are safe and secure
Had a unit here for 6 or more years it was once Ezstorage when public Storage took over they increased their price for rent too much. I wish they also had trash cans to put minor things in there to keep it clean.
Krystle was great at offering the accommodations we needed and making us feel comfortable with the space and security. If you need space this is the place
I’m writing this review for my Mom(Beverly). She personally like to thank Krystal for her customer service and making her feel comfortable enough to leave our items with Public Storage!
Krystle was a great help today!!
I just made a payment with Crystal and she was the nicest lady, very professional and she has free candy. ♥️ Thank you so much for being a rockstar, Crystal. The one this I would like to say that is a suggestion to use a key phobe system instead of the key pad. It’s not easy to remember all of those numbers when you gain access.
Friendly service very attentive and nice.
I really had a great experience here. Sylvia was very knowledgeable and the property is very well-kept.
Very clean storage units. Amazing customer service. Would recommend.
I wish to thank Ms. Krystle for her help. I did not any if this stuff but with her she was a life safer. She certainly earn her salary. Thank God for her patient service. I look forward to working with her again.
I loved working with krystle she helped me with everything I needed and did amazing explaining i can’t wait to work with her again .
Amazing services and managers!! 🙂
Krystle was very nice and very efficient when getting me a unit when I was in a hurry I 100% recommend this storage place mad ask for Krystle she was great
Clean facility. Easy access. Lots of equipment readily available to help you transport your goods. I question the cost, rent seem to go up every few months, but I won't use that as a basis for a bad review
Mr Nate is awesome
Nate is very nice. He has wonderful customer service.
Clean, nice staff, quite
I was at the location in Waldorf Maryland on Monday. I was getting information on sizes and pricing. A very pleasant young lady named Krystle help me. She was very helpful and knowledgeable. I will definitely go back to this location to deal with her.
Nate and Krystle work great together.
Ellistina was outstanding! I had some computer glitches when attempting to reserve a unit online. I arrived and she took over and quickly identified the problem, assigned me a unit. She double-checked the unit for cleanliness and even swept it again to make certain it was ready for me! She was professional and pleasant and made this a wonderful experience.
Thanks for your service today Ellistina