I stopped by public storage on Cherry Lane Alice I think her name was, she is very much a great addition, she didn't rush me along, she knew I was up in age. Most people want you to get outta the way. Lol, my grand baby showed me how to write these reviews. Didn't know I could do these. Thanks public storage.
Young lady Alice was so nice and stayed late so we can finish packing up, she really went out of her way. Thank u
Alice was great with her experience.
James was fantastic! Very friendly and d professional. We were there for an auction clean out and he worked with us to ensure everything was complete. I highly recommend coming here. We had issues with the waste management folks who picked up the trash at their location when they ran over some of our stuff, but James made everything better. He is very customer service oriented and and made sure everything was ok. Thanks James!
Jame's was very helpful!!!! We had a problem with the trash people but he helped us out a whole lot about it. Checked in on us while we were taking g care of things. It is very clean, he was very knowledgeable about the units here, and was very kind friendly
James was really helpful assisted me with my unit. 5 stars 🌟
James was very helpful and polite with assisting me today
Customer service was 10/10! I met with Quentin, and he was very helpful and knowledgeable with pricing. Would definitely reference to a friend!!!
Quentin was professional and helped me every step of the way!
Quentin Gives great customer service and goes above and beyond to get things done . Please do come back and book your storage here
Very smooth transaction and courteous service. Mr. Smothers was very helpful and professional.
Quentin has consistently provided outstanding support every time I’ve needed assistance. Whether it's answering questions or addressing any concerns, he is always reliable, knowledgeable, and genuinely cares about providing the best service possible. His ongoing support has made my experience here truly exceptional. Highly recommend!
Brittany G. Is so so helpful. With all aspects.
Very responsive and Brittney took good care of us.
Quinton was very helpful. He did an outstanding
Great service the guy helped me and my mom get a storage unit and thoroughly explained the process for us.
Outstanding problem solving and customer service. I was assisted with consideration and patience. My overall experience was great. This company should really reward his excellence…. Many thanks Quinton!
Awesome leadership coming from the young professional, Quentin! Always upbeat, accessible, and very helpful in the storage selection process. Great location if you’re looking for quality storage and great customer care!
From a box to a storage unit Quentin is the man to go to, thanks!
The manager Quentin is always reliable when i come to this location. Very insightful!
!!!!!RAT INFESTATION!!!!
ALL MY STUFF WAS DESTROYED THE RATS CHEWED THRU THE CELING PISSED AND CHEWED ON MY COUCH MY COUCH COST 3500... OUR 2 MATTRESS, SHOES, EVEN DRESSER WAS DESTROYED BY RAT URINE ...EVERYTHING DESTROYED AVOID THIS PLACE AT ALL COST !!! ON TOP OF THAT THEY ARE NEVER THERE WE TRIED FOR 4 DAYS TO GET OUR STUFF OUT DUE TO A LOCK BEING PLACED ON OUR UNIT AND NO ONE WAS THERE DIFFRENT HOURS OF THE DAY AND THE PERSON MORRIS THATS IN THE OFFICE NEVER THERE AND WAS RUDE WHEN I ADDRESSED HOW WE CAME REPEATEDLY UP THERE AND HAVE VIDEO THAT HE WAS ABSENT !! HE DIDNT EVEN WANT TO GIVE US THE INSURANCE NUMBER JUST HUNG UP ON US PLEASEEEEEE AVOID THIS PLACE AT ALL COST
The location manager is very professional. He is courteous, respectively and very knowledgeable.
Property manager is very professional and quick to help . Thanks Mr. Quentin
Had an amazing experience with Quentin at this location. Very nice and helped me lots with information
I was extremely overwhelmed looking for a storage unit recently. My experience at other storage companies was less than desirable until recently. I was super impressed with the customer service I received. The employee, Quentin, gave me top notch service and answered all my questions. He had all the information I needed readily available. I highly recommend!
I went to shop around for rental units and spoke with Quentin, was delighted to help. His explanation of the rental process was very informative and he was very knowledgeable when answering all my questions. I would definitely be recommending this facility to all my family and friends.
Had a Great experience and was assisted by a great young man Que! 5* experience!
Top notch experience. Very helpful and definitely would recommend
I went to the site to get some information on renting a unit. The manager, Quentin was there and he was very helpful. He explained the rental process in easy to understand terms and answered all my questions. He also gave me a tour of the facility. I will recommend this site to my friends and family.
Recommend this place Quentin was very helpful and professional. This is my first time ever getting a storage unit and he helped me with the process. We need more people like him!
Quinton very professional gets the job done
Quinton was amazing in his services and handling of my move
This is my first time using a storage and initially I didn’t want to but, Erica made everything so much easy for me.
Erica was great and very helpful!! She was kind to assist us in getting what we needed! Highly recommend this place !
Good service and Erica is a wonderful associate she’s very smart and knowledgeable and very friendly.
Erica was so wonderful and sweet! She’s always smiling and optimistic… definitely a key member of the staff… goes above and beyond in any way she can!
Erica is very professional and helpful with all my questions
Erica assisted me well while conducting her job at this location. I'm very grateful and satisfied with how she professionally handled things. She deserves a raise and bonus on her next paycheck. ✅💪🏽💯
"Quentin was & is so helpful! The facility is great but having a terrific person running it as a manager is the key. He is always upbeat, pleasant, and helpful with my needs not only immediately, but he went above and beyond to make sure that my needs were met, keeping my best interest in mind. “Great manager as well as person."
I am writing this review to advise everyone that the manager Quinton was very professional in making sure my request was filled during my my crazy move. He showed me two good storage units. I would recommend doing business at this location anytime.
I received great customer service here, and the location is great.
Quentin was very professional and I recommend the service to anyone looking to secure storage
I’ve had a unit here for awhile and it’s been a great experience the whole time. The staff is really helpful and attentive, especially the property manager. I’d definitely recommend using this location.
I had my unit at this location for about a year and a half. The staff was always friendly and helpful. The area around the units were clear and clean. Most importantly the area is well lit and secure. Thanks for making my storage experience pleasant.
Stop by to get some boxes to move. Ended up telling the manager on duty Quentin a little more about my move. He suggested I get a matress cover and told me about the 10% off if you get 10 boxes.
Mr. Quentin is great costumer service and super friendly! Definitely coming back!
Tamika saved my life. She got me quick and out of the way. She’s so kind and I love her, I love nice people who are willing to help.
Had a great time , Tamika was very professional and knowledgeable.
Mr. Quentin provided me outstanding customer service!! He was very professional, answered all of my questions. I can tell he knows his job very well. Because of his positive attitude and personality. I decided to rent a storage until from Mr. Quentin. A job well done!
I am very pleased with Naomi. She helped me at hard time at the moment and I very much appreciative of her help. She helped me in a timely manner and definitely will recommend to my friends
Literally some of the best customer service I’ve ever received! Quentin was especially welcoming and helpful! He answered all of my questions in a clear and concise way while still being friendly and professional!
Staff was very helpful and hard working great management great team I encourage everyone go!!
The manager i believe his name was Quincy. Great help! Called us to see if we moved in and needed any help or had any questions. Great guy!
Place is nice, clean and convenient! I really appreciate the help and honestly from Quentin!
I can't remember the young man's name but his customer service was excellent.
Great Storage! Shynesia is very helpful and always polite. Will refer friends to this location.
I want to thank Quentin for being so helpful & thoughtful throughout my move! He really made it as easy as 1,2,3 and I couldn’t be more grateful for the help!
Its always great to come to a place where there is friendly and reliable customer service. Quentin displayed all these great quality in assisting me. I would definitely recommend others to use the storage facility and to ask for Quentin
Came in needing a unit that day. Quentin was able to find one within my price range. He was very helpful and professional! Would highly recommend for anyone I know needing a unit to go in and talk to Quentin!
I had an amazing experience storing some items due to moving in COVID. The property manager, Quentin was very helpful and polite.