I would like to say thank you to the property manager at the Mud Lane store. He went above and beyond to ensure I got the upgrade to a 10 x 10 unit. He came in early at 8:00 just to meet me to get it done when he don’t have to be there until 9:30 he was very kind so thank you very much😌
I had a great experience Tiffany at Public Storage! She was friendly, professional, knowledgeable, and always willing to help answer questions and make the process as smooth as possible. Her excellent customer service and attention to detail really made a difference. It’s refreshing to work with someone who genuinely cares about helping customers and making sure their needs are met. I highly recommend this location to anyone looking for a clean, secure, and well-managed storage facility!
Tiffany Martin helped us get into the unit we bought yesterday and she was very polite, professional and very knowledgeable. Would for sure visit again and would recommend to family and friends
Easy no person contact rental
Tiffany Martin was very helpful and knowledgeable and helped me find my unit and get it ready to be moved into.
Awesome thank for your service
Tiffany Martin was super helpful while I was asking about pricing and sizes. She was super nice and kind through the whole process
⭐⭐⭐⭐⭐
I had an excellent experience with Tiffany at Public Storage. I came in looking for a storage unit, and from the moment I walked in, she was friendly, professional, knowledgeable, and extremely helpful.
Tiffany really sets the standard for how customers should be treated. She took the time to answer my questions, explain everything clearly, and made the entire process easy and stress-free. It never felt like she was just trying to make a sale—she genuinely wanted to make sure I got what I needed.
If you're looking for a storage unit, I would absolutely recommend asking for Tiffany. She is exactly the kind of person you want representing Public Storage. Great customer service and a great experience from start to finish. Five stars!
Tiffany M was amazing helped me a unit and was knowledgeable
Stacy was very helpful and understandable!
Stacy was great ! Very very helpful !
Stacey was great to work with.
Very helpful.
Friendly service and Security is wonderful
Mary was very kind & helpful!
Kent is your go to guy to get you together! Great management and a very nice and clean place! Easily accessible as well.
Tiffany did a great job getting everything setup. Will use again.
Great has. Locked gates they provide locks
Well managed. This place is clean,easily accessible and the people who run it are very professional and likable people. Joseph and I have had things stored there almost a year. They are super people to deal with thanks public storage and the management team at this facility
So efficient and helpful. Mary is the best!
Only stored here for a short time while moving but the office staff was friendly to deal with.
Moved out recently because I no longer needed it. It was nice to have when I needed it. Good people.
Since Public Storage took over, it’s been a huge improvement. Everyone is friendly, helpful, and actually communicates. which makes a big difference. The app is super easy to use and really convenient. I’ve had a unit here for years and was honestly about to leave because of the old customer service, so I’m glad I stayed. So far, so good. Keep it up.I appreciate you guys!.
Byrd was excellent help! Helped understand the contract and payment process better. Was very respectful and informative!
Chrys was very very helpful , would absolutely recommend to others
Sandy was kind and helpful
Sandy was very helpful and sweet
Chrys provided exceptional assistance in transitioning from the outdated storage unit 502 to Public Storage. Chrys was highly informative regarding the insurance coverage for the Orange door. Chrys was exceptionally friendly, and the overall environment is clean and well-maintained.
Rodney at the Mud Ln location in Louisville was incredibly helpful when assisting me. I had an unusual question and he went out of his way to find an answer for me, calling me back in a timely manner and providing great customer service. It’s rare to have someone like him help you over the phone these days, and I am so appreciative!
Mary and byrd are very helpful and friendly.
Mary and byrd helped me with my account. Ty
Thanks for the help today!! Chrys was a great help!
Thanks for you help Chrys! Happy with service!