Allison the manager pubic storage is very polit an helpfull
Matt was great the website didn’t make any sense but I’m old school he helped us get through it
Good service; Allison and Kelly took great care of me. Thanks—I recommend it.
I can't say enough good things about my visit, thanks to Xavier. He took the time to show me around the facility, answered every single question I had, and helped me find the exact storage option that fit my needs. He was exceptionally kind, thorough, and professional throughout the entire tour. Excellent customer service!
Allison was so helpful and knowledgeable! Thank you!
Renting is easy! The person helping me was knowledgeable and friendly! Great experience!
The lock on my unit is damn near impossible to get open and shut. I have to bring a ratchet strap just to use the hook to open it. The facility units are way too pricey for that, on top of being overrun with spiders and the sinking spots in the cement driving paths make it impossible for two cars to cross paths without someone bottoming out.
This place is a ten out of ten great locations fair prices great customer care and safe and secure and u know your belongings and memories are safe and sound here at public storage guys if u need a safe place to store or to do hobbies this is the place keep up the great work public storage we love you guys go see Miss Allison if u need help with anything she’s hands on guys and there not scammers lol great place safe and secure I love my storage company 👍💪🏾✔️🔑🔐
Matt was excellent. Helped me get all set up in no time. Easy to work with.
The property manager, Xavier, was absolutely amazing! He went above and beyond to help my husband and I find the right storage unit for our upcoming move to Kansas. He was friendly, patient, and made the entire process so easy and stress-free. We really appreciate his help and excellent customer service.
Allison is a great manager at this location. Always eager to help and truly a wonderful person. Always smiling and very cheerful. Makes my day better each time I see her. Great job Allison....
Great customer service and very helpful
Allison is great! Very personable and helpful!
Rick was very helpful in the processes I needed done and charismatic with his people skills so I felt comfortable
Spoke with Rick gave good advice on property and I recommend this facility.
Allison was extremely helpfull with the whole rental process!
Alisson provided excellent customer service at Public Storage. She was friendly, professional, and very helpful throughout the entire process. She took the time to answer all my questions and made everything easy and stress-free. I truly appreciate her kindness and attention to detail. I highly recommend working with Alisson if you need storage assistance!!!
We reserved a storage unit at the spruce street location. The manager Allison was absolutely amazing and made the whole process a breeze! She checked in on us and even helped us navigate the U-Haul out! Definitely recommend this location.
I had a fantastic experience at the Public Storage where Allison was incredibly kind, professional, and went above and beyond to address all my questions and concerns. She took the time to show me various options and made the entire process smooth and stress-free. The facility itself is spotless, well-organized, and easy to navigate. Allison's friendly demeanor and transparency made me feel confident in my decision to choose this location. I Highly recommend to anyone looking for top-notch service & facility with a great experience
We needed a smaller unit. I had the contact number for the manager, Allison, and she took care of it immediately, Great experience with Allison.
Going through corporate with an answering service in India, not a great experience.
Thank you Allison.
Allison was super helpful, we got the address wrong and she was very nice. She showed us around and even helped us picked out a unit that would best suit us. This is my first time renting a storage unit and she made the experice very smooth. I am glad i got the wrong address and ended up here. Thank you Allison!
Allison the property manager was great! Got a call back the next morning and the process in store was quick and painless. New PS locks make worries about getting locks cut and theft a thing of the past. Great morning to move in!
Allison an Zena are actually humans. Great job fast, simple, easy. Very knowledgeable an understanding 5 starts all day thank you ladies.
Allison and Zena really took care of my father and I. so grateful to them.
Allison has wonderfull customer service. Always helpful
Austin helped me to go through the rental process and was very friendly and helpful.
Rented a unit at location and had the best customer experience I've ever had thanks to Allison and Desiree. Very helpful and professional. I would recommend to anyone looking for storage in the area. They are the best.
The lady was very knowledgeable and friendly
I had a very pleasant experience here. Desiree was more than helpful. The facility was very clean. I felt safe & felt like my storage locker will be safe. Highly recommend, they will be getting my business again in the future.
Allison is AWESOME! She’s so helpful all the time, so personal, and always teying to help folks out. Very friendly and couldn’t ask for someone better.
I had such a great experience at this Public Storage thanks to Wendell! He was professional, patient, and very knowledgeable. Wendell took the time to answer all of my questions and made the entire process smooth and stress-free. It’s rare to find someone who provides such excellent customer service, and he went above and beyond to make sure I felt comfortable and confident with my rental. I truly appreciate his help and highly recommend asking for Wendell if you come here!
No one is ever at the front desk. It’s a miracle I found someone the day I moved out completely.
okay I had mentioned this once already and appears to have been taken down but I'm gonna go ahead and repost it. so I was essentially lied to when I signed the paper that stated with the insurance was fifteen a month now it's saying it's something else eventhough I paid it? a brief explanation would be great.
Excellent, professional Manager clerk. I was much impressed with her knowledge of the units, and advice on which one I needed.
Been storage customer for almost a year. Allison has been a great help and letting me know when things are being done here at the storage facility and if I am close to having a payment due and if it wasn’t rec’vd. She is awesome to work with and fret communication. Highly recommend her. Thanks Allison. 🥰👍🏽🙏🏾🤩
We were looking for a small good and affordable place, we came here last minute and customer service was amazing by Allison, It was Almost time to close and she gave an excellent service without rushing us out. It was a very hot day and she was willing to show us what we wanted. We did all paperwork and got us a storage in less than 15 minutes. She did great explaining us all the fees for first month and following months. We walked out very happy with what we wanted and the service we got. 😉
Very easy and efficent rental experience!
Im really get a gud experency ,Allison help to me veré well
Allison provided amazing assistance. Definitely will recommend this location to my coworkers
First outdoor storage space we were given had 3+ feet of snow covering it. Even though this was not my fault, my online deal was no longer valid, so forced to pay more money. Second space has been unusable, we specifically told the employees we were parking a travel trailer. Spots are filled bumper to bumper, so we can't get our trailer out or put back in. Great waste of $$ to not be able to use.
Allison is one of the best and brightest! She goes above and beyond to help as much as she can.
My experience was perfect. The woman who booked my storage was very kind. The property manager Allison has been extremely friendly. Excellent customer service!!!!
Great customer service clean facility. If I had any problems they were worked out efficiently
Asked the gentleman behind the counter about becoming a contractor through Public Storage, he was super polite and offered me the information he had, was able to reach out and throw my hat in the ring so to speak. Even though I'm not a renter there, and Aside from accidentally farting aggressively during our conversation, 5 star customer service from him for sure. Will rent here in the future if the need arises!
Very good location near i-35 highway, nice and clean place to store things. and most importantly, very professional and polite managers who helped to choose the right unit for us.
Big thanks to Allison and Gunnar. Thank you
Allison was great!! Very helpful. Went over and above to get my rental done. Excellent customer service!!
A big thank you to Allison & Austin! Very helpful and know our requests will be taken care of. Great customer service!
Had a lot of questions and Austin was very helpful. He was knowledgeable and was able to answer all my questions. Very patient.
I needed some boxes for shipping some items and Allison at the front desk helped me get what I needed in order. Her customer service was excellent. A good place to get shipping supplies and a clean facility to store your stuff.
ALISON!!! without a doubt is why this is a great place to storage your memories and valuables. ALISON, went above and beyond for me on a cold dream rainy day and turned my frown upside down. She is knowledgeable, kind and does exceptional work. ALISON, KEEP UP THE GREAT WORK. YOU DESERVE A RAISE AND THEN SOME. THANK YOU FOR YOUR KINDNESS AND GUIDANCE.
Very nice & friendly
sure it's good rate
Allison there has been very helpful. i have been renting 2 spaces there for several years, first starting in 2013. i appreciate her help in offering the best price for the units that i am leasing. thank you
No one was in the office, so we left.
Amazing customer service. Thank you Allison. Your attention to detail and your clientele are an asset to your company. They definitely have a gem in you!
Allison has fantastic customer service. I would like to hire her but she is extremely loyal. You are appreciated. Thank you.
Rent went up $59 which was one of the determining factors of my move out.
The place needs work to justify these price increases. The road has potholes by the gate, there’s a huge dip halfway through the unit and no room for large trailers to make it around it so you don’t bust your bottom. There doesn’t seem to be any security cameras other than at the front so I’m not sure if there would be ways to see someone robbed your unit.
Several months ago, a worker or manager said you were unable to work inside your unit for long periods of time. A family member of mine was organizing some boxes and the worker came by and locked the unit with the family member inside. Didn’t even ask if someone was in there so that was very unprofessional. They were lucky I didn’t call the police on them.
The lady who works there also has children that come and go and a dog that has been there many times. Wondering if they live there. I just think there are newer, better lit spaces that charge less than what this place charges. It’s run down and needs pavement work desperately.
To whomever does business there, check other places first. There are many other spaces that aren’t as run down or shady.
Rick and Alison they really help me out thanks
Tonya was the best. Got me squared away quickly and the lot looks very nice and professional. With the app everything is super simple too.
Terri and Allison are great to work with. Helpful and straightforward, the kind of people who you want to do business with.
Terri did awesome work, me coming in from out of town, she was able to get me the unit I need and my account up and running. She also explained everything to me clearly so that way there were no confusions, so I highly recommend storing here!
Rick and Allison were awesome and extremely helpful throughout the entire move and storage process. Being active duty military I move a lot and I must say they are probably in the top five individuals to ever help me out in the storage process.
Had a really good experience obtaining my locker. Rick in the office, was courteous n answered all my questions. I will recommend Publc Storge in Olathe, Ks to anyone
On site staff is great but the fees are dishonest, $1 for the first month is closer to $50 all in, $30 of which is an "administration fee" if it's $30 say its $30, stop lying to customers
Rick is amazing please give him a BIG RAISE he deserves that BIG RAISE AND MORE SUCH A BLESSING TO HAVE WORKING YOU STORE 100% 🥰🥰🥰😀😃😃😀😀😀🤩🤩🤩🤩🤩😙😙😙😙😙🥲
Muy bien servicio ,,, Allison es una linda persona y atiende muy bien
Terri’s been great, thank you!
Allison was very pleasant and helpful. Very good at her job.
The facility is fine. This review is in relation to the fine print on the rental agreement that states they can adjust the rental rate at any time. I've been renting a unit for 6 months and they increased my rate $50 per month. ($186 to $236). Customer service representative basically said we can increase rate at any time per the contract and feel free to move to another facility as we are not going to adjust the rate back to a lower price.