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Address

50 Washington Pointe Drive
Indianapolis, IN 46229

Full Service Kiosk Available

Phone

317-643-5881

317-643-5881

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

317-643-5881

317-643-5881

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    Limited availability
    2 units left!
    Unit Size
    5'x5'
    Online price
    $ 13/mo
    Online only price

    Unit Size
    5'x5'
    Online only price
    $ 13/mo
    Online only price
    Limited availability
    2 units left!
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Inside unit
    • 1st Floor
    Online-Only Price $ 13 /mo Online-Only
    Standard Price $ 17
    + one-time $29 admin fee
    2 units left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    5'x5'
    Online price
    $ 16/mo
    Online only price

    Unit Size
    5'x5'
    Online only price
    $ 16/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Outside unit
    • Drive-up access
    Online-Only Price $ 16 /mo Online-Only
    Standard Price $ 21
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    5'x5'
    Online price
    $ 17/mo
    Online only price

    Unit Size
    5'x5'
    Online only price
    $ 17/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    Online-Only Price $ 17 /mo Online-Only
    Standard Price $ 23
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    Limited availability
    1 unit left!
    Unit Size
    7.5'x10'
    Online price
    $ 51/mo
    Online only price

    Unit Size
    7.5'x10'
    Online only price
    $ 51/mo
    Online only price
    Limited availability
    1 unit left!
    All new rentals subject to one-time $29 admin fee.
    Medium 7.5'x10'
    • Outside unit
    • Drive-up access
    Online-Only Price $ 51 /mo Online-Only
    Standard Price $ 60
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    Limited availability
    2 units left!
    Unit Size
    10'x25'
    Online price
    $ 53/mo
    Online only price

    Unit Size
    10'x25'
    Online only price
    $ 53/mo
    Online only price
    Limited availability
    2 units left!
    All new rentals subject to one-time $29 admin fee.
    Parking 10'x25'
    • Uncovered parking
    Online-Only Price $ 53 /mo Online-Only
    Standard Price $ 70
    + one-time $29 admin fee
    2 units left!
    Limited availability

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression
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    Limited availability
    1 unit left!
    Unit Size
    10'x10'
    Online price
    $ 58/mo
    Online only price

    Unit Size
    10'x10'
    Online only price
    $ 58/mo
    Online only price
    Limited availability
    1 unit left!
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    Online-Only Price $ 58 /mo Online-Only
    Standard Price $ 67
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression
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    Limited availability
    1 unit left!
    Unit Size
    10'x7.5'
    Online price
    $ 69/mo
    Online only price

    Unit Size
    10'x7.5'
    Online only price
    $ 69/mo
    Online only price
    Limited availability
    1 unit left!
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x7.5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    Online-Only Price $ 69 /mo Online-Only
    Standard Price $ 81
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression
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    Limited availability
    1 unit left!
    Unit Size
    10'x15'
    Online price
    $ 92/mo
    Online only price

    Unit Size
    10'x15'
    Online only price
    $ 92/mo
    Online only price
    Limited availability
    1 unit left!
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Outside unit
    • Drive-up access
    Online-Only Price $ 92 /mo Online-Only
    Standard Price $ 123
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression
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    Limited availability
    1 unit left!
    Unit Size
    10'x15'
    Online price
    $ 120/mo
    Online only price

    Unit Size
    10'x15'
    Online only price
    $ 120/mo
    Online only price
    Limited availability
    1 unit left!
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    Online-Only Price $ 120 /mo Online-Only
    Standard Price $ 159
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    Limited availability
    2 units left!
    Unit Size
    10'x25'
    Online price
    $ 123/mo
    Online only price

    Unit Size
    10'x25'
    Online only price
    $ 123/mo
    Online only price
    Limited availability
    2 units left!
    All new rentals subject to one-time $29 admin fee.
    Large 10'x25'
    • Boat or Vehicle
    Online-Only Price $ 123 /mo Online-Only
    Standard Price $ 158
    + one-time $29 admin fee
    2 units left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    Limited availability
    2 units left!
    Unit Size
    10'x20'
    Online price
    $ 126/mo
    Online only price

    Unit Size
    10'x20'
    Online only price
    $ 126/mo
    Online only price
    Limited availability
    2 units left!
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Outside unit
    • Drive-up access
    Online-Only Price $ 126 /mo Online-Only
    Standard Price $ 168
    + one-time $29 admin fee
    2 units left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    Limited availability
    1 unit left!
    Unit Size
    10'x25'
    Online price
    $ 137/mo
    Online only price

    Unit Size
    10'x25'
    Online only price
    $ 137/mo
    Online only price
    Limited availability
    1 unit left!
    All new rentals subject to one-time $29 admin fee.
    Large 10'x25'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    Online-Only Price $ 137 /mo Online-Only
    Standard Price $ 176
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    Limited availability
    1 unit left!
    Unit Size
    10'x20'
    Online price
    $ 140/mo
    Online only price

    Unit Size
    10'x20'
    Online only price
    $ 140/mo
    Online only price
    Limited availability
    1 unit left!
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    Online-Only Price $ 140 /mo Online-Only
    Standard Price $ 187
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

Storage Near Indianapolis, IN 46229

Self storage in Indianapolis is conveniently located along Washington Pointe Drive, near I-70 and within easy reach of downtown Indianapolis, Lawrence, and the east side.

Small Storage Units Near You in Indianapolis Commuters, frequent travelers, or professionals working near downtown Indianapolis, Lawrence, or along Washington Pointe Drive can store personal items, work supplies, or seasonal gear in a 5x5 storage unit. These compact units are ideal for boxes, files, small furniture, sports equipment, and items that no longer fit comfortably at home or in the car.

Families and residents in Indianapolis and surrounding Marion County neighborhoods can use a 5x10 storage unit to declutter shared living spaces. These units are well-suited for recreational gear, folding chairs, coolers, luggage, and holiday decorations, along with off-season clothing and extra household items that tend to crowd closets and garages.

Medium Storage Units Near You in Indianapolis Apartment and condo residents near Washington Pointe Drive or along I-70 can store duplicate or bulky furniture in a 10x10 storage unit. Couches, coffee tables, dining sets, shelving, and extra kitchen items fit comfortably, making these units helpful during moves, downsizing, or home updates.

Large Storage Units Near You in Indianapolis A 10x15 storage unit provides added flexibility for larger household and recreational items. These units can accommodate bicycles, mattresses, larger furniture pieces, and multiple rooms' worth of belongings, along with camping gear and storage bins that need to remain accessible throughout the year.

Homeowners in Indianapolis and nearby communities planning a renovation or transitioning between homes can store the contents of multiple rooms in a 10x20 storage unit or a 10x25 storage unit. These spacious units can hold furniture, appliances, boxes, and decor from a three-bedroom home, making them a practical option while remodeling, relocating, or organizing long-term storage needs near Washington Pointe Drive.

Indianapolis Public Storage offers a range of indoor storage units, outdoor storage units, and climate controlled storage units to fit your needs. After stopping by your unit, unwind with dining or shopping nearby at Castleton Square Mall and Fort Harrison State Park, or enjoy outdoor space at Skiles Test Nature Park and Eagle Creek Park, all just a short drive from Washington Pointe Drive.

Use our eRental program to book a contactless move-in and enjoy modern self storage that's built for your needs.

If you are still looking for storage units near you in 46229, we have locations on: 9750 E Washington St, Indianapolis, IN 46229 and 5815 Churchman Ave, Indianapolis, IN 46203.

Convenient Self Storage Near You in Indianapolis

Looking for storage that fits seamlessly into your daily routine? Our Indianapolis location makes it easy to stop by before work or after errands. Declutter your home or office without going out of your way.

Available Storage Unit Sizes

From compact locker units designed for boxes and seasonal items to larger spaces that can hold furniture and household belongings, there's a size to match your situation. Choose the right amount of space so you can organize efficiently without paying for more room than you need.

Drive-Up Access

Why carry heavy items farther than you have to? Drive-up access allows you to pull your vehicle directly up to your unit, making loading and unloading faster and more convenient. It's a practical option for bulky furniture, equipment, and frequent visits.

Climate-Controlled Storage

Climate-controlled units provide a more consistent environment for items affected by temperature changes. These spaces are commonly used for electronics, wood furniture, and seasonal clothing that benefit from added care during storage.

Uncovered Parking

Need a place to keep an extra vehicle out of the driveway? Uncovered parking offers a simple solution for storing cars, trucks, or trailers when space at home is limited. It's a convenient way to free up room without committing to long-term garage storage.

Covered Parking

Covered parking helps shield vehicles from sun, rain, and storms. This option works well if you want some coverage from the elements while still maintaining easy access.

Enclosed Parking

Enclosed parking provides a fully contained space for vehicles or equipment that need added separation from outdoor conditions. These units are ideal for long-term storage or when you want everything kept in one enclosed area.

Extended Access Hours With access available from 6:00 AM to 9:00 PM daily, you can retrieve or store items early in the morning or later in the evening to fit your schedule. This flexibility is especially helpful for busy households and business storage needs.

Full Service Kiosk Our full service kiosk provides a convenient self-service option for rentals, payments, and account management. Complete transactions quickly and easily without waiting for office hours, giving you more flexibility and control over your storage experience.

Other Amenities & Services

Additional features help simplify your storage experience from move-in to move-out. Well-lit areas, convenient access points, and available moving supplies for sale make it easier to organize, transport, and store your belongings.

Affordable Self Storage in Indianapolis Finding affordable storage doesn't mean sacrificing convenience or flexibility. Budget-friendly options allow you to store your items while keeping monthly costs manageable, whether you're downsizing, relocating, or reorganizing your space.

Promotions

Take advantage of special offers available for new customers. Promotions vary by location and season, so check our current rates online or speak with our on-site team to learn about any active discounts that could save you money on your storage rental.

Billing (how it works)

Managing your payments is simple and flexible. Customers can make one-time payments or set up automatic monthly payments through their online account. Your account also lets you update payment information and view billing history at any time.

On-Site Property Manager

Our experienced property managers are here to assist you every step of the way. From helping you select the perfect unit size to answering questions about access and amenities, our professional team is committed to providing excellent customer service and ensuring your storage experience is smooth and stress-free.

Directions

Directions from the North

Drive south on I-465. Take the I-70 West exit toward Indianapolis. Exit at Post Road and turn right onto Post Road heading north. Turn left onto Washington Pointe Drive. Our facility will be on your left at 50 Washington Pointe Drive.

Directions from the South

Drive north on I-465. Take the I-70 West exit toward Indianapolis. Exit at Post Road and turn right onto Post Road heading north. Turn left onto Washington Pointe Drive. Our facility will be on your left at 50 Washington Pointe Drive.

Directions from the East

Drive west on I-70 toward Indianapolis. Exit at Post Road and turn right onto Post Road heading north. Turn left onto Washington Pointe Drive. Our facility will be on your left at 50 Washington Pointe Drive.

Directions from the West

Drive east on I-70 from downtown Indianapolis. Exit at Post Road and turn left onto Post Road heading north. Turn left onto Washington Pointe Drive. Our facility will be on your left at 50 Washington Pointe Drive. Find us near Washington Pointe Drive and Post Road. Ask Explain Top of Form Bottom of Form

At Public Storage, You'll Always Find...

  • Convenient Storage Solutions
  • Keypad Access
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Explore our Indianapolis, IN Storage Units at Washington Pointe Drive

Self Storage FAQs

Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.

Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.

Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.

Indoor Storage Units: Located inside a building with hallway access.

Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.

Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.

Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.

RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.

Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.

Features and availability vary by facility.

Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.

Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.

Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.

Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase

Features can vary widely by location, so reviewing your facility's offerings is recommended.

Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options

Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.

Resources from the Help Center

How Self Storage Works

If you've never rented self storage before, we're here to help.

Making a Reservation

Once you've found the right storage unit, you can lock in your price by making a free reservation.

Features & Amenities

Your storage needs are unique. Find out which features and amenities are right for you.

Moving In

Here's what you need to know to make the process as smooth as possible.

Reviews ( 429)

March 30, 2026
Google Public Storage Authur
March 27, 2026
Google Public Storage Marc Grubaugh
Had no problems.clean area and units.julia called to see if all was good.friendly lady
March 5, 2026
Google Public Storage IHealth Personal Health & Development
Great space, location and staff. Was a bit confused on how to locate. While in lobby area an awesome employee by the name of Julia assisted me in finding unit and explaining basics of renting with Public Storage. Prices are competitive and hours are good(Although I would recommend 24 hour acces). Great place overall.
March 3, 2026
Google Public Storage Linda Beasley
Julia called to welcome me and let me know if I have any questions please call! Live public storage!
March 3, 2026
Google Public Storage Merchant Adjusting
Excellent service! Truly a blessing in a time of need.
March 1, 2026
Google Public Storage Jay Sha
Great experience with Julie. She made the whole process smooth and stress-free. I would definitely use her service again.
February 20, 2026
Google Public Storage Nicholas Krebs
Tina was very nice and helpful. Good attitude and explained what I was renting and what to expect!
February 17, 2026
Google Public Storage Clifford Hardison
I think the price of the storage unit is too high
February 13, 2026
Google Public Storage James Buskirk
I was very pleased with the security and how easy it was to access my storage. Public Storage made it also so easy thank you.
February 1, 2026
Google Public Storage Shannon Bickett
Thank you so much for helping me get into my storage unit Jason u are the best
January 25, 2026
Google Public Storage Christa Penley
Julie (I believe her name may have been Julia…sorry if I have it wrong) at Public Storage has been absolutely amazing. She is incredibly kind, personable, and easy to work with. She made the entire process simple and stress-free, explained everything clearly, and was always communicative and helpful. You can tell she genuinely cares about her customers. This was one of the best customer service experiences I’ve had….she truly goes above and beyond. Highly recommend working with her!
January 21, 2026
Google Public Storage Came suze Jean
Jason at Washington point was great and gave me excellent service
December 13, 2025
Google Public Storage Devon
DM reached out apologized of the mis information he decided to make it completely right and I am man enough to retract my review.
December 9, 2025
Google Public Storage Bobby “Bobby Digital” Griffin
November 15, 2025
Google Public Storage Quan Sawyer's
Jamie was the best with customer service
November 15, 2025
Google Public Storage Angie Armstrong
We wrere at the storage unit and Jamie was around to answer any questions and help if needed.
October 31, 2025
Google Public Storage Alexsus Vaden
First and foremost Miss Barbie at the location on 50 Washington point She is the property manager she is the most outstanding understanding human being I have met so far when it comes to these rental storages she is very much so understanding top tier 20 out of 10 star review so down to earth 🥰🙏🏽 I'm grateful her and her team and also her communication is top tier with that being said don't forget to call your number one storage facility rental public storage at 50 Washington point 💯💯💯💯
October 28, 2025
Google Public Storage Sylvia Bauman
Disappointed by Price Hikes and Poor Service We’ve had to rent two units at Public Storage because one wasn’t large enough to hold everything from our 4-bedroom home. What started at $80/month has now jumped to $130—twice in just six months. That kind of increase feels excessive, especially without any improvements in service. Late fees kick in if you don’t pay by the 5th, which is understandable. But what’s frustrating is the lack of communication. I’ve called multiple times before the due date with questions, and no one ever answers. Calls aren’t returned until after the deadline, which feels like a setup for late fees. The facility closes at 9pm, which limits access, and to make matters worse, debris from the neighboring unit keeps ending up on our belongings. It’s messy, unprofessional, and not what we expected when trusting them with our household items.
October 14, 2025
Google Public Storage Darion Roseberry
Very nice place especially compared to where we were. Clean, climate controlled units
September 24, 2025
Google Public Storage Queen Seductive Convo
Hello I just want to say this storage place is awesome so far Ms Barbie help me souch she was truly a breath of fresh air. The storage units are clean the property is kept up. I really glad i pick this storage place
July 23, 2025
Google Public Storage George Wilson
The lady Barb was very courteous and helpful. She went above and beyond to make my move in very easy, which I greatly appreciate her for. I recommend this location to anyone who needs a storage unit.
May 6, 2025
Google Public Storage Jazmine Manning
April 30, 2025
Google Public Storage Unbiased Mold
This one's very clean and excellent customer service!
April 30, 2025
Google Public Storage Jeff Underwood
Everything went smooth, thank you
March 3, 2025
Google Public Storage Kent Gray
Poor communication, storage unit size I needed and viewed was open closer to the entrance but they said they couldn’t guarantee that one but if I wanted it after I was assigned one I could reapply to get and have to pay admin fee again! They told me I could decline the insurance if my policy covered rental I declined online and was charged anyway.
February 11, 2025
Google Public Storage Natalie Hayes
February 7, 2025
Google Public Storage Stephen Evans
January 31, 2025
Google Public Storage Steven Chaney
If you wanna rent a storage unit go here Barbara that works here is great very helpful will help you if she can with anything she does a great job
January 25, 2025
Google Public Storage Kareem Finch
Once I found out what I was doing my experience with public storage got easier thank you public storage and their staff incredible customer service
January 20, 2025
Google Public Storage Creative Concepts LLC Roadside Rescue
November 27, 2024
Google Public Storage Tia Carter
Started out great. Nice, competitive but slightly cheaper price of $120 a month in Jan or Feb of this year. In July it went up to $193 and today I just got an email saying that as of Jan 1st it will go up to $246 😳 that's absolutely insane. So it seems like they get you there with a cheap price, then once you have all your stuff there they continually and DRASTICALLY raise the price since it's not exactly the easiest thing to just move a whole storage unit elsewhere. So I guess this next month we'll be renting a box truck to move ourselves elsewhere. 0/10 do not recommend!
November 6, 2024
Google Public Storage Erica Scott
Robin was a great help and let me know about the app!
November 6, 2024
Google Public Storage Dollie Whiteside
Very good service. Excellent customer service.
November 2, 2024
Google Public Storage Ahmaad Bryant
October 29, 2024
Google Public Storage Sherman Croom
Robin was great
October 9, 2024
Google Public Storage Darrell Berry
They were amazing with helping me get the size storage I needed and when I needed thanks robin.
October 2, 2024
Google Public Storage John Sims
Secure and clean. Great place to leave your things.
August 7, 2024
Google Public Storage David Bly
Very nice and clean. Everything works great.
August 5, 2024
Google Public Storage Ashley Carr
Now I have dealt with Public before which is why I returned. I went to this location and they did not honor my reservation although I came to my reservation. I was told that I reserved the promotion but not the space so although I paid for a specific space I didn’t get it because somebody else went online and claimed it. Now I’m stuck with a storage that’s not even accommodating to my things.
June 15, 2024
Google Public Storage Brittaney Sims
June 14, 2024
Google Public Storage Michele S
Miss Elle was very friendly and was able to answer all my questions
May 9, 2024
Google Public Storage Laura Jaimes
Excellent and safe place to store our things and memories thanks to yocelin and gauge for taking care of this place and being there to make sure everything is fine
May 2, 2024
Google Public Storage Randy Holifield
March 14, 2024
Google Public Storage Dana Lee
Tina is awesome person who just helped me get the storage unit that I needed. Love her
March 13, 2024
Google Public Storage Brian Davis
Robin and the team were amazing in every facet of service
March 6, 2024
Google Public Storage Connie Stringer
Simple and easy. Customer friendly. Robyn called to check and see if I was satisfied. So far so good.
March 3, 2024
Google Public Storage Claudia Oliver
Had an amazingly exceptional experience today with Hershey, who outstandingly answered all of my questions, and I am GPS challenge and was able to walk me through an easy navigation process
March 3, 2024
Google Public Storage Claudia Oliver
Hershey was awesome🥰
January 30, 2024
Google Public Storage Torey Carden
Customer Service is A+, Communication A+ Follow up A+ Resolution A+
January 26, 2024
Google Public Storage Erica Downs
December 3, 2023
Google Public Storage Madison Blackwell
Horrible experience
October 12, 2023
Google Public Storage Brian Edwards
Rachelle is awesome and enjoy her professional ability resolve my issues.
October 9, 2023
Google Public Storage Indy H
This is the worst place to store anything. This storage is on the eastside of indy and they sure do take advantage of people that live in the area. Cons 1. Will not answer the phone 2. Not at all informative. 3. Will cut into the wall of your storage to see what is there. Will fluctuate prices Starting out high and then go higher. Mice will make chip bites on your furniture/ wood items. These people are basically incompetent when it comes to answering questions you might have. But will ring your phone off the hook and send emails constantly. After being one day late. There is alot of lies and inconsistencies with these people. Most can be very forceful and rude as well when it comes to that monthly money. This public storage IS NOT WHAT YOU WANT! The storage bill is actually a car payment. And when they find that you are moving out the emails start to come about WERE SORRY YOUR LEAVING WHAT EVER WHAT EVER WHAT EVER. NEVER AGAIN
October 9, 2023
Google Public Storage Rachel
Hailey and Hershey did an amazing job helping. Thank you both so much.
October 2, 2023
Google Public Storage jggriffi
Go somewhere else. Bait and switch on the pricing, website doesn’t work, bad customer service, just a terrible way of doing business altogether. Wasted almost an hour of my time and the only bright side is that I’m taking my business somewhere else.
October 1, 2023
Google Public Storage Erica Robinson
Hershey was awesome! She and Amanda helped resolve my issue right away!
October 1, 2023
Google Public Storage Dawnye' Daniels
Hershey helped a lot with getting me a new unit. Had some issues with the first one and she got me taken care of within minutes!
July 14, 2023
Google Public Storage Melissa Velez
DO NOT RENT FROM HERE!!! Their customer service is non existent. They do not provide any type of garbage cans so people leave their trash all over. There was a pack of ground beef on the ground outside for at least 3 days, and the hallways are strewn with debris. The "property manager" Hershey is very rude and unprofessional. We have used public storage in several states and this by far is the worst. We will be switching to another company at the end of our month after this experience. Public Storage in general, not necessarily bad, but the location matters. This one needs new management!
July 3, 2023
Google Public Storage Storm Hunt
Great
July 2, 2023
Google Public Storage Indy Home
If I could give 0 stars I would. I have never seen a storage buisness where no one is never available on sight, where no one never answer your calls, where every single person that works here, are incompetent and shiesty. You know it is sad to know that it is a difference in price depending on where you do buisness. Go toward fortville and pendleton and see how wonderful and reasonable the pricing are for storage units without any constant monthly increases. Anytime you do buisness on the eastside of town they're going to jack prices way way up. They are going to allow break ins and do absolutely nothing about it. There is going to be rodents coming in from someone else's storage unit eating on your furniture clothes ect... it's called price gouging charging customers to much money for a little bit of nothing. And notice the main manager is never ever available. I am passionate about how I feel and sickened at the same time at businesses like this that take advantage of hard working people that just can not afford to pay a storage unit what someone would pay for a car note and insurance. Something needs to change or people need to go elsewhere.
June 3, 2023
Google Public Storage Brittney Oertel
DO NOT RENT FROM THEM! The ABSOLUTE worst customer service I have ever experienced. I called the 800 number to ask about the $1 first month promotion (like the website says to do) and set up a reservation. The lady that answered the phone was so unprofessional it's hard to describe. I asked about the 10x10 indoor unit that I was looking at on the website...when I asked about the $1 for the first month...she flipped out on me. When I told her the website says to call the 800 number to get that promotion...she said " I KNOW what the promotions are...I do work here!" When I tried to explain what the website said, she started yelling about the memorial day sale and that I was "lucky they were doing any promotions at all". I finally said I wasn't going to rent from them if this is their attitude towards new customers and I hung up. She had the audacity to call back and say that they would NOT honor any promotions for me at all. Glad I went with Exta Space Storage instead. Its a breathe of fresh air over there.
April 30, 2023
Google Public Storage Saundra Kuntz; Holmes (Sandy)
March 1, 2023
Google Public Storage Elijah Nelson
Called trying to get some information on some different storage units for a company, the guy said he '',isn't about to go through a bunch of different units with me'', when I asked about the standard 5x5 size unit. Because he was rude and unprofessional, i will not be storing here. I would advise you not to go here if they have a attitude answering questions. by the way this all happened within 2 mins, its not like I asked a bunch of questions at all!
September 9, 2022
Google Public Storage Chuck Hansen
I made a reservation for $108. On the day of the move-in, they jacked up the price, even though I have proof of the original rate. Plus, their on-line registration has been a complete disaster, causing me to already waste 90 minutes trying to set up an account.
August 6, 2022
Google Public Storage Robert Yeary
July 2, 2022
Google Public Storage Roxie Pepper
My representative Corinne was very resourceful and very polite. She knew what she was talking about. I couldn't get my lock on my unit, I went to the office and talked to her about it....and she showed me what to do. Before I could get back to my unit, she was there and showed my daughter how to put the lock on. Public Storage is very nice and friendly. I would recommend Public Storage to my family and friends.
May 16, 2022
Google Public Storage Lena Wells
May 3, 2022
Google Public Storage Tonya Talley
January 31, 2022
Google Public Storage Patricia Pastrana
Great place for storage needs however its not accessible 24/7. This makes it an inconvenience for those who's availability is more so in the later evening hours.