Public Storage Self-Storage Units at 9915 Allisonville Road, Fishers, IN

Dave was so kind and gracious to us! I ordered my unit and was in it same day, with full access and flexible hours. So happy with our experience, wish I could give 6 stars.

Meghan and David were extremely helpful today. Both did an excellent job taking care of everything I needed and getting me on my way quickly. Highly recommend.

Called with questions, they were very helpful and my son rented a unit

Make sure you call their number and schedule an appointment if you need assistance in the office. Other than that we found the office staff (Dave) and a trainee to be very thorough, polite, and friendly. We got a great deal on a small storage unit and Dave guided us through every step. I love that the app allows quick gate access and the locks are provided with the start-up fee. Great customer service! They even remembered our names on a return visit.

I've been using this facility for over a year. David has always been so kind and helpful. He definitely deserves a raise, a bonus, and paid trip to Hawaii...something!! Thank you 😊

Dave was very patient and listened and adjusted to every concern! He kept his composure and was very professional. I highly recommend

Patrick was awesome to work with. We have had our items stored for a quite a while. Although Patrick is new is was very proficient, professional and most of all kind. We really appreciate the extra efforts he took to make sure our move went smoothly. Thank you Patrick!!!

David was incredibly helpful and made the entire process. They are great!

Dave was great and helped us out got us the cheapest rate in the area!

Thank you so much for all of your consistent help! Public Storage is always great to their customers and I couldn't be happier to do business with them. Also, I wanted to be sure to mention their new employee Mitchell, who is a very nice young man and will be a GREAT addition to an already excellent team here at public storage. I will continue to do business with such a great customer focused business! Thanks!

Dave is top tier with the customer service!

Nothing but great things to say about this Public Storage location! I have been storing with them for almost 2 years.This location is clean and safe with a great staff to take care of all your needs! Dave, the property manager,and Patrick really take care of their customers concerns and touch base often to provide any additional assistance! If your looking for a storage space this is the place for you

Dave and Patrick(rock star) are excellent employees and are delightful to talk to.

I highly recommend this storage location. My unit was clean and ready at move-in with no issues and the customer service is always top notch.

Friendly

I’ve been with public storage for roughly a year now, hadn’t heard anything and it was great. I had a situation with my bank account come through, as soon as public storage found an issue Dave at the allisonville branch reached out and made sure everything was ok. The next day, Dave reached back out and let me know they received my payment and let me know I had accidentally shut off my auto pay. Caring, responsive, respectful and thoughtful is what this branch is.

Clean, efficient leasing process, good promos. Special thanks to Dave for squeezing us in at the end of the day!

We got into our new unit with such ease! Big and a great price for the space. Special thanks to Dave who helped make it so easy. He was communicative, helpful and even stayed late for us to get everything settled.

I had the best experience with Dave and I do congrats the owner of this facility to be lucky to have Dave

The units and the property are very clean and well maintained.

Public Storage, David, Mitchell, and all staff members - thank you all for being helpful and providing great service.

Mitch is a great! Very helpful an informative he is a wonderful addition to the team!!!

Mitchell was awesome! Very helpful.

Dave was so very helpful, patient and courteous! His information as clear and concise. I know if I have any questions he will be the best one to call upon.

David always goes above and beyond when helping us with our storage needs. He’s a hard worker and gives us the best deals. Thanks David.

Dave is wonderfull

I have nothing but great things to say about this Public Storage location. David was so kind and helpful and went above and beyond to get me the proper sized units close to one another and for the best available price. He is a true professional who makes this property shine bright!

Thank you Mitch

I had an excellent experience with Mitch Stidom at Public Storage. From the moment I walked in, Mitch provided top-tier customer service with a friendly attitude and extensive knowledge of the facility. He made the entire process of securing a storage unit smooth and stress-free, ensuring I had the perfect size for my needs and offering helpful advice on maximizing the space. Mitch’s professionalism and willingness to go the extra mile truly stood out, and I felt confident knowing my belongings were in good hands. I highly recommend Mitch and this location for anyone in need of reliable and customer-focused storage solutions!

Most definitely came through in the clutch Nice work fellas 👏

I just want to say that Dave is great. He has called to give me my reminders when I forgot to make my payments. He also has been very patient with me and my situation. Definitely recommend! Dave you are 5 stars. I wish there was more I could do. Thank you from the bottom of my heart!!!

Dave was very helpful and so easy to work with!!

I met Mitchell today was great guy and the facility is super clean !! highly recommended

Dave was very helpful. I received the most awesome service. He walked me through every single thing a person needs to know. He helped me download the app and showed me how to remote access the gate. Even offered me a bottled water. I will recommend this facility to anyone.

Great service and good rates

David was efficient and easy to work with.

Manager Dave was very helpful

Dave was great help and thoroughly explained the process of renting a unit as a new customer! Thank you

Dave is a very helpful manager on property! Answered all my questions & got the info I needed on available spaces

Dave was great and he went above and beyond to help me with my move for the best prices!

Dave and Bill were awesome helping me out to a better deal. Thank you

Super Dave is awesome.

From the beginning of my process of renting my unit it’s been fantastic. After my online reservation I received a call from the location manager asking if I needed anything and giving me some great tips for storing my belongings. The day I moved my things in the unit I was greeted by Dave who gave me a warm welcome. He assured me that if I needed anything to contact him and he would be happy to help. He drove off in his golf cart waving and smiling. Customer service EXCEPTIONAL. I drove entirely through the grounds and of all the storage places I have ever seen this by far is the cleanest and most well kept places. I highly suggest considering this location even if it may be a few miles out of your way. Worth it

Dave is very nice

Dave was very professional and helpful

David and the rest of the staff at this facility have gone above and beyond to help me and my husband with any problems we have had. Very friendly and knowledgeable. Double thumbs up. Thank you!👍🏾👍🏾

Dave is so nice, and helpful!

Just got a new unit and David did a awesome job showing me around

Very great experience with with David helps great guy very helpful

Super Dave is awesome! Very helpful and manages property well!!

Dave was great! I needed 24hr access, and unlike other storage companies, no balls were dropped and no money was lost. That's much more than I can say about other facilities, and Dave had plenty of patience as I was downsizing from larger units. I don't recommend it for his sanity, but he dealt very well with my chaos, and has been very helpful in the process. So far, so good! Thanks, Dave! No complaints.

Dave, the manager takes great care of the grounds and I am very happy with picking this location. Highly recommend.

David he's awesome

Dave killed it for me, super knowledgeable and answered all of my questions!

Outstanding help from Dave!!

Dave was great and so so helpful!

David was very informative and helpful. He made sure I could use the lock and the app. Quite a contrast to the unattended, online only place up the street. Thanks!

Dave was very helpful

Dave was great !

Absolutely thrilled with the exceptional service I received from Dave in my quest to find the perfect storage unit! From start to finish, Dave's professionalism, dedication, and genuine concern for my needs were evident, making this one of the best customer service experiences I've ever had. Initial Consultation: When I first reached out to Dave, I was overwhelmed by the numerous storage options available and unsure about what size or type of unit I needed. Dave took the time to understand my specific requirements, asking insightful questions about the items I planned to store, the duration of storage, and my budget constraints. His friendly demeanor instantly put me at ease, and I knew I was in good hands. Expert Knowledge and Advice: Dave's extensive knowledge of the storage industry was immediately apparent. He provided a detailed comparison of different storage facilities, explaining the pros and cons of each option. His ability to break down complex information into easy-to-understand terms was incredibly helpful. Dave didn't just focus on price; he also emphasized the importance of factors such as security, accessibility, and climate control, ensuring I had a comprehensive understanding of what I was getting into. Unwavering Dedication: What truly set Dave apart was his unwavering dedication to finding the best solution for me. He tirelessly researched various storage facilities, comparing prices, promotions, and features. Dave went above and beyond, even visiting a few locations to ensure they met his high standards. His thoroughness saved me countless hours of legwork and potential headaches. Transparent Communication: Throughout the entire process, Dave maintained transparent and consistent communication. He provided regular updates on his progress and was always available to answer any questions I had. His responsiveness was impressive, often replying to my emails and calls within minutes. This level of communication not only kept me informed but also reassured me that my needs were his top priority. Final Decision and Beyond: When it came time to make the final decision, Dave presented me with a few top-tier options that perfectly matched my criteria. He walked me through the pros and cons of each, helping me weigh the benefits and make an informed choice. Thanks to Dave's hard work, I secured a storage unit that was not only perfect for my needs but also within my budget. The facility was clean, secure, and easily accessible, exactly as Dave had promised. Post-Service Follow-Up: Dave didn't consider his job done once I signed the contract. He followed up with me after I moved my belongings into the storage unit to ensure everything went smoothly and to check if I had any further questions or concerns. This level of post-service care is rare and truly appreciated. Conclusion: In summary, Dave's exceptional service exceeded all my expectations. His expertise, dedication, and personalized approach made the entire process seamless and stress-free. If you're looking for the best storage unit at the best price, look no further than Dave. He is a true professional who genuinely cares about his clients, and I cannot recommend him highly enough. Five stars all the way!

Hate the hours 9- 9 Can't get nothing done if somebody had to work 8 hours a day 24/7 like U-Haul has

David is an absolutely fantastic and this place is awesome!! Thanks david

Dave was amazing and very insightful. I appreciated his patience and knowledge, great person to talk to.

David was amazing!!!

David offers great customer service you won’t be disappointed.

David is one of the kindest people I've met in my life. He even handed me water even though I never asked for it. May your deeds come back to you man!

I am so, Pleased with the Customer service I've received from Dave the property manager. Really, Great Guy I have been a customer for about a year. I ran into some financial difficulty my payment was going to be a few days late. I was totally aware of the $33.80 late fee I had to pay. I called Dave to let him know my payment was going to be late. He was very Empathetic to my needs and waived the late fee for me. OMG!! That was such a relief from me during this time. Thanks Again! Dave you are AWESOME 👍🏾😊

I reserved a unit online and the property manager Dave immediately called me and was so incredibly helpful and made the entire process super easy! Come move in day, we had a few questions and he met us at our unit and answered all questions and let us know he was there for us if we needed anything else. Highly recommend this storage unit!

very well maintained facility, David the manager does a great job

David is an amazing and awesome guy. And the storage area is so clean and net. We rented out a unit with great price. Thank you David for helping us.

Clean facility, helpful friendly staff.

Nice clean storage

I was so impressed with this location. Dave, was so helpful. Although our stay/usage here was short, I really recommend this location. staff are great, the facility is clean, and pricing is good.

David is always so helpful, cheerful and courteous! Highly recommend this location! Rented the unit for a year and had 100% good experience! Thank you again:-)

Dave i so thoughtful, Caring, Wonderfull, and Profesional. I highly reccomend this facility

Had a great experience at this location. The property manager, Dave, was incredibly helpful, informative and friendly! I would recommend based on his help alone, but in addition the facility was clean and well kept up, and the pricing was very competitive compared to other storage options. I’m a very happy customer!

Dave went beyond and I’m very appreciative . Thanks Dave!

Dave was very friendly and easy to work with. Made the process very easy. Thank you!

Great storage unit, clean and safe location. David was also an awesome property manager - super helpful and friendly! Highly recommended!

Public storage was a well spent trip.Property is clean and Dave is awesome

I appreciate Dave for being helpful

I just rented a storage unit here and had a wonderful experience with David. He’s super knowledgeable and helpful! I’d recommend trying this place if you’re looking to rent out a unit.

Nice location and clean property. I showed up just before closing and David took great care of my storage needs. He was very professional and did not try to rush me through the process. He even took the time to make sure I found the unit within the property and could utilize the locking mechanism properly.

David was wonderful and very helpful. I had a last minute switch and he made the switch easy and quick. If you are looking for affordable storage space try this location out.

Had a great experience with Public Storage. Both Dave and Linda were exceptional to work with.

Dave added excellent customer service with a smile. Great personality I would always recommend this location especially if Dave is your representative.

Great customer service!

Public storage is harassing my brother who has nothing to do with my account. I have asked them to take his name off my account, and he was only on my account as an emergency contact. He is a police officer and they are badgering him. My account has been paid so no reason why they have resorted to harassment. Beware of this company and do not give them anymore information other then your own or they will misuse it. I am contacting corporate because these tactics are boarding on serious breach. This is still happening with my brother being harassed. Absolutely. Do not rent a unit here. They are aggressive, very awful customer service, threatening, and just not a good place to rent. Please stay away from this public storage at all costs. You will regret renting here. There are lots of nice new places on allisonville road that have just opened that are much more customer friendly. Again, please stay away from this public storage. I suspect they will be out of business soon. Good news. I was contacted by the district manager and thankfully he was very responsive and concerned about my issues. That speaks to his character as a district manager and understanding what customer service should look like. He resolved my complaints and he provided a solution that was generous so I felt comfortable editing my review. I know these are tough times for everyone and I appreciate that public storage is able to hire leaders that take their position seriously. Competition is fierce in the storage unit industry and as long as public storage continues to remember that the customer experience is foremost for them, I feel I can recommend this particular location as a good option for anyone looking for storage.

Thanks to Mr. David for helping us, so kind person and so helpful, we really appreciate your help in finding the perfect unit meet our requirements

Dave is very nice guy and super helpful! I highly recommend this facility is clean, secure, and the staff is incredibly helpful. I've had a great experience storing my belongings here."

Best storage rental experience from start to finish. I received a call from Dave immediately after submitting a reservation request online. Unfortunately, the online payment system did not go through, but he then reached out to provide support. When it didn't work the 2nd time, I simply came by at the opening time on my reserved date. Dave helped me pick out a unit that allowed my movers to pull the semi with ease, which really sped up my moving process.

I've been using this location for the past few years and I love not only the location but the level of customer service and understanding they always offer. Special shout out to David and Zack for always being willing to give assistance and provide answers

Zack was awesome!

I could not be happier with the Punlic Storage operation. We have been using this outstanding facility for several years and have had a fantastic experience!!! We compared it to other similar facilities and found that this PUBLIC STORAGE was by far the best price, perfect location and cleanest place we found. David Goodwin is the manger and has been FANTASTIC!! He has worked with us to meet ALL our needs, is extremely professional and accommodating!!!! He is AMAZING!!! I highly recommend this facility to EVERYONE looking for a place for storage! Thanks David!!!!

David was awesome. He came and helped me get my lock in when there was snow and ice on the ground and I saw him helping another customer by shoveling the entrance to their storage unit. Highly recommended.

Dave was super help and explained my entire contract to me. This entire process was quick and painless; just the way you want it. Thanks Dave. Ps. Tracy @Corporate was super helpful as well offering me quotes from multiple locations based on my needs. Very satisfied with my experience overall.

Dave was very helpful and prompt.

Very helpful

I like the way of renting storage here. Easy and straightforward. The staff are very friendly and helpful.

Great service!

Helpful gentleman today. Gave me my code and helped me locate my unit.. I appreciate your professionalism!

The staff is wonderful and very helpful. Super friendly and professional.

I was very pleased and impressed with the assistance I received from Reba, the manager of the Fishers, IN facility. We had to navigate through some very challenging and detailed arrangements for a large delivery to one of the units at that location. Reba's understanding of the issue and her clear communication were extremely helpful. She's just the pleasant and knowledgeable type of person that leaves a great impression on customers.

Good customer service very excellent

I have to say.....the manager Reba is pretty spectacular! I stopped in to ask a few questions and talk about multitasking!!!!! She was helping me, helping someone who appeared to be new, helping another gentleman who was possibly her boss (maybe), answering the phone.....all while genuinely smiling and being genuinely friendly. Definitely handling pressure while under fire! Kudos to Public Storage for having such a great customer service minded employee!

SCAMMERS! They will get over on you and constantly upcharge then not give you access to your stuff. The code is constantly messing up and they do nothing to fix it. Never answers the phone, but every blue moon when they do they’re very rude and unprofessional. Save your money and protect your items by going elsewhere!

Fast, quick service.

Zack was phenomenal. His customer service skills are impeccable. Alway will come to this location because of Zack.

Amber and the crew at Allisonville road are always smiling and I have always received the best customer service! I will continue to use Public storage for many years

A big thank you to Zack for the help upgrading my unit today! I’ve had quite a few storage units and this location is at the top of the heap. Very clean and well maintained. Can’t beat the prices.

Linda was very kind, patient and thorough, even though she was working with a new system.Amber and Zach are very courteous, professional and helpful.

I had the best experience at Publix. Terri S walked me through getting set up and kindly answered all my questions. The experience was easy and seamless using the online tools and resources provided. Publix was recommended by a good friend of mine, and I can see why. If you’re looking for self storage, I can’t make a better recommendation to you.

Great service!

Excellent service with helpful and friendly staff!

Extremely helpful staff, polite and knowledgeable.

Amber is very helpful! She is always answering my concerns and with a smile!

The staff is awesome! The property is clean! Highly recommend.

I have never had to deal with storage in my 47 years here and let me tell you Amber answered every question,calmed my fears and you gained a customer from the experience! Thank you so much!

Great people to do business with always

Amber went above and beyond! Her customer service was excellent and I'm so happy I chose Public storage! Thank you!

Everybody should have an Amber on staff, her customer service is spot on and she is always smiling, pleasant and helpful. Grounds and units are clean and well cared for. All around plus if you have to have storage.

Easy access and clean units. Great front office staff. Zack answered all of my questions and was very knowledgeable and helpful.

Amber and Zack were able to handle my situation in a professional manner.

Amber was absolutely amazing! She answered all my concerns and I can't say enough good things about the process! Thank you again! I will continue to use Public storage due to there fantastic customer service!

Terry is one of them angels that you can’t see her wings but you can tell by her beautiful heart and always willing to help. She went beyond and above just to make sure that everything works for me the way I want it.. Terry you ROCK!!!

Nice

Terri was a great help. Talked very highly about the morale and the people she worked with. A very pleasant experience for my first time with public storage!

Very pleased...Amber is terrific!

I worked with Terri on Allisonville Rd. She was awesome and very helpful!! I’ve had my storage well over a year without issues.

BY FAR the most money hungry, scammy, and non-secure storage facility you could ever use. My father had a unit here and passed away a while back. I inherited the unit and paid for it for well over a year, and was listed as an authorized user of the account. Despite all of this, and providing a death certificate on my first visit there, I was refused access for months on end and was told I would have to send off a paper to be reviewed for up to 45 days before getting access. Seems like a pretty good way to get me to pay another months rent if you ask me. They even went as far as to add additional locks to the unit after I called and let them know I was on my way with a rented U-Haul, despite not doing this during the 9 months prior in which they were already aware of my fathers passing. After finally getting access to the unit, just 3 days before moving out of state, we empty and remove all but a few totes and a small table from the unit. I leave it unlocked so that we may come back to remove the other items if we wish, but we didn’t care what happened to them. Since then, I’ve received 3-4 calls from the “managers” stating that they need the unit emptied out completely or I will be charged an additional $250 for them to remove a few small items. I’m paid in full until the end of the month and have never once agreed to any of their terms and conditions, but they still attempt to force them on me. This place has a grand total of probably 5 cameras at the whole location, does not give a damn about their renters, and only hires entitled people who get off on having some form of power over the average customer. AVOID DOING BUSINESS WITH THEM AT ALL COST

Very professional.Easy access to the facility and will work with you if you have any problems. Rates are very reasonable

I worked with Amber at the location 9915 Allison Allisonville Rd.. and When I tell you she was AMAZING!!!! it's an understatement!!! I searched a bunch of places... and the best thing I did was land here... Great price for my unit..and I am very pleased... She deserves a raise!!!! Thanks Amber/ Public Storage... -great hire

Angela was AMAZING! I was trying to help my buyer rent a storage unit and no one could understand what I needed. I finally reach Angela, who is located at 9915 Allisonville Rd. Indianapolis IN. She went out of her way to help me and my buyer rent a unit. Then I purchased wrong unit and she had it fixed in 5-min. Angela is AWESOME!

We had an unusual situation that required extra paperwork. Amber was amazing. She even checked on us through the 3 days we were there working on these lockers.

Linda was so helpful and even stayed after to help get me situated with my new unit. Fantastic service and so easy!

Very helpful service today! Worked with me to switch units to better meet my needs. Terri was extremely friendly and accommodating. Definitely glad that I am storing my stuff here!

Amber is awesome

Amber was very nice and helpful!

They have awesome service up here

Amber was SUPER helpful in helping me upgrade my space. They even stayed a little after 6

Linda and Teri were extremely welcoming and helpful. It’s nice to be greeted with a smile. Wish I could give them 10 stars.

Very helpful. Ms. Linda provided great customer service

Very friendly & pleasant & knowledgeable

Awesome

Came in to make a payment for my employer and didn't realize that her unit was at another location. The staff there were very friendly and helpful. They were able to process my payment anyway, and saved me a lot of time and hassle. Thank you!

Great professional service!!! Highly recommend.

Fantastic storage facility and great staff!

Linda was fantastic and helps us get everything set up with ease.