Very clean! Easy to get in an out of, climate controlled units are very nice!
Robin did a great job answering questions
I've used Public Storage for a number of years with good experiences.
Easy-peazy! From start to finish, handled everything online and unit is exactly what we needed. Lock and insurance brochure in unit upon arrival. Move-in was fast and efficient even connected with Jasmine on the phone when PS followed up a few days later and she was able to quickly answer all my questions.
Safe and secure location to store my RV. Jasmine reached out to me to make sure everything was good or if I needed anything. I highly recommend storing here!
Robin was great and answered any question I had! Super easy access and worry free system.
Very convenient the lady that called me today he was a very professional I believe her name was Robin
Easy to rent, a little pricey, the facilities are clean and dry.
Our move in day was great with quick access to a live teller when needed!
Wesley was very nice!! Suggested the app, I told him I would get that downloaded.
Clean and easy to set up and access.
Wes is extremely welcoming and I experienced great customer service.
Danielle was super helpful and answered all of my questions.
I have been waiting for someone to clear some gravel out of the spot I rented. I was contacted by a maintenance guy & a manager. The problem has been resolved.
The girl who helped me was amazing and answered all my questions! She was extremely helpful and explained step by step
Darlene has checked on me on more than one occasion to see how my experience is going. She's amazing!!
Love how you can use the app to open all doors and is clean.
So easy to change to a large unti if necessary. I love how secure it it and the use of carts for the inside units.
On Sunday 11/6/2022 the Public Storage in Brownsburg IN lost power to its gate. It wasn't possible for customers to open the gate using either by using app or entering code into keypad by the gate. After calling customer service, Hershey from the Georgetown Public Storage came to the rescue! She worked with tech support and got everything up and running within half an hour. Thank you Hershey, great job!
I appreciated robin calling to check and make sure I was good and letting me know about the app I love the no person contact of the property
The associate who helped me was beyond pleasant and exceeded my expectations. I was hesitant to use the kiosk, but it turned out to be quick and simple!
Leasing the storage unit was easy. Everything went very smoothly!
Easy sign up process, facility is extremely clean. Darlene called to make sure our move in was good and she was amazing! She answered my questions and we even had a conversation about the area since I just moved here. Great experience with this company.
Zach was so helpful when I went to the property. Darlene was very knowledgeable over the phone and took care of all my questions. Thanks
Robin has been amazing helping me get a unit while still in Tennessee. My daughter is the one to set it up for me the day I moved up there. It went so well and smoothly. You even took my information and payment from me thought my daughter. Getting into my unit there was very easy. Thank you for making my transition smoothly.
Thanks to Robin for answering my questions. I appreciate you.
Great service, easy to rent a unit and the app is nice! Robin was great on the phone as well.
Both guys I talked to were great! I don’t remember the first one’s name but I do remember Chris and he was nice and to the point.
Phone follow up with Chelsea was great. Space was ready on time and clean.
Well I spoke with Robin and she was a delight...and the service was excellent. Thank you
Very smooth move in! Katie was helpful!
Very clean and secure, we arrived after hours and the live customer service rep did everything for us, super easy
Crystal was a great help to me getting the problem with my door resolved
The facility is clean and well maintained and feels very safe.
But there is literally no point in having a public restroom if it's ALWAYS locked with no way to get in it to use it. Why not put a keypad lock on it so that the patrons who rent units there can access it. Especially those of us with young kids who are potty-training or have small bladders.
There was a power outage and the entry gate wouldn't open. An employee named Hershey came and fixed the problem.
This place is pretty good. Although I did have a situation where I was charged after my move out date, Pat, was able to take care of the issue and made sure I received my refund...
Good service, clean facilities, decent prices.
I appreciate the time and effort and help given to me Jean and Darlene the customer agents. Always kind and professional
Jean and Darlene are always so helpful. I run a major coffee business out of one of their units and they are always there to assist when a problem arises. I am here 6 days a week and always know I can rely on them to be there if I need anything!
The manager Darlene was extremely nice and very easy to work with. I have another storage unit and it isn't nearly as well managed!
Stored items here for 2 years. I've always felt safe when coming and going. Storage is clean and convenient. Staff is always friendly and helpful. Thank you
I really love the new building and I have been very pleased with the customer service. Darlene and Jean are both pleasant and helpful. I will continue to stay with public storage.
Jean Andrus has great customer service skills!
Jean was super helpful! 🙂definitely going their again.
Jean did a wonderful job helping me figure everything out! I had a great experience! 😁
This was our first time using a storage facility although I’ve helped other people with theirs. No hassle, easy set up, easy closing the account when done. Clean dry and handy. Will definitely use Public Storage again.
Darlene was very helpful!
Jean is amazing! she helped me get all situated in my new unit. Would recommend to everyone! Go Jean!
Jean is very helpful and kind
Darlene was wonderful! Quick, easy check in! Thanks for all your help :)
Would not still be a customer if they didn't have such wonderful workers, Darlene is amazing
Jean was extremely helpful. We are looking for a space in near the future but we are definitely sold on Public Storage
Jean gives us excellent service! We have rented from her twice now and every time, she takes the time and care to make sure we get exactly what we need!
I needed a place nearby that had reasonable rates for climate controlled storage for work and this was by far the most affordable place around.
This is my first time renting a storage unit and it couldn't have been any easier. I got everything set up in less than 5 minutes online and when I dropped by the office on my way to the unit, Jean explained everything I could have asked about before I could ask.
Jean walked me to my unit, showed me the layout of the place and the best routes to the unit from where I'd be unloading. The building was very cool and spotless. I was impressed. Jean let me know if there was literally anything I needed or could think of to call her and she'd take care of me.
I'd recommend this place to anyone needing to rent a storage unit for a while- it's some of the best prices for units per month (at the time of this writing, the first month is only a buck) and and the process is easy and the staff phenomenal. You can't go wrong choosing this business.
Jean was amazing. Very friendly and helpful!
Staff has always been really friendly and easy to work with. I had a question recently about renting another storage unit in the same facility. Jean A. was very helpful and went out of her way to help me get the right size unit for me while trying to save me money in the process. I couldn’t be happier working with them!
Very clean and reasonably priced.
Jean in Brownsburg was very friendly and helpful!
I had a great experience at this location. Darlene is awesome!
Darlene is very helpful. This storage facility is in a great location & is accessible for larger trucks. I will recommend this PS to others.
Darlene was fantastic with our needs of jumping back and forth between houses