Public Storage Self-Storage Units at 94-1221 Halehana St, Waipahu, HI

Prior to signing our contract Azzy called me to follow up and answered my questions. Erilinne assisted us in person at the Koa Ridge Public Storage location. Erilinne is the manager and was so informative and knowledgeable. She answered all of our additional questions and a very warm, friendly personality. Highly recommend working them and renting from Koa Ridge Public Storage!

Super professional staff. Brand new building. Very clean.

This is my first time renting a storage unit and I was very pleased with my purchase. Not only are the facilities secure, new and user-friendly, the people are so kind and accommodating. Erilinne was so patient with all the million questions I had, and she answered each one to make me feel confident and secure in my decision to store items in a unit. Worth the money.

Your worker Erilinne very helpful, went beyond her duties and cared about taking care of us. Thank you

Diana was wonderful. So very patient, kind and knowledgeable. Very efficient. Mahalo nui loa for excellent service that made us feel safe & secure renting at this location. Just like Ohana. Aloha, Kuulei

Wonderful customer service from Janet

Diane was super helpful and knew how to set up our rental expeditiously! She was very knowledgeable and friendly!

Chanda is a beautiful wahine .. very professional..

Exceptional customer service by Maria! She has taken care of all our storage needs and puts the customer first!! We love Maria and we love public storage !

Lexy was wonderful! She walked us through each step and showed us what to do to from rental agreement to accessing our storage unit. Thank you!!!

I’ve been with public storage in the area location for almost 5 years. The rates are going up and I wasn’t able to keep my unit within my budget. I had to move. I found this location. It was new. And it was within my budget. I tried to prepare myself to move and go through things. I called a week before moving in with questions. I spoke to Maria. So friendly and super nice. Answered all my questions. Move in day. The facility was so NEW and big! I drove in the gate and slowly got more impressed by the minute. The parking is great! Very big lot. The facility was so clean! I opened the doors to get the carts. Plenty! And!!!! BATHROOMS! EVEN A FOUNTAIN TO DRINK WATER TOO!!!!! 2 elevators! Down part of the elevator. The key pad is outside. So I had an incident where I put my things in the other elevator and another would open. So I had to make sure I keep it open, go outside and punch it in and walk back to get inside and push the button. BUT! I did use 2 elevators. That’s a plus. Went upstairs. Clean. Cool. Nice! Opened the unit. No light. 😣 I was a bit torn about that. I had to prepare myself to be more equipped the next trip and bring my tripod light. I ran into Janet who I knew who worked at other public storages. She’s always so nice and friendly. So it made me feel more comfortable to see her. She works at 3 facilities that I’ve seen her at. ALWAYS With a smile and a quick hi and bye all the time. She helped me get my unit and everything situated too afterwards. Total fricken sweetheart! I hope I can be here for a while without the rent going out of my budget. I would hate to move again. Fingers crossed! Nice place. Clean. Convenient with bathrooms and carts. Not far from freeway. Costco is up the street. Get your gas and groceries and cheap eats while you’re here too.

Janet was very professional. She answered my questions regarding the cylinder lock. My other question is the electrical box inside the unit that takes up space in the unit. Janet told me the long electrical box inside the unit that runs from the top of the unit to the floor is in about every unit and It will take her awhile to find which unit don’t have the box. I wanted a unit without the electrical box and will address this issue in the future.

Janet provided excellent service for my husband and I. I love the service there.

This is my first time using public storage and I must say this facility was very clean and nice. Janet helped me with my check in and although I was a day early, she helped me and was very kind and friendly! Everything looked very secure and well taken care of.

Erilinne was super professional, very down to earth and facilitated our last minute request by giving us all our options and the time to decide on what worked for our needs. Thank you for the amazing customer service ! 🙏🏽

I called asking for rental information and I spoke with Janet. She was extremely helpful and very informative. I absolutely loved her personality and I'm very grateful for her help. I'll be sure to recommend Public Storage to my friends and family.

Best customer service you could ask for! Her name was Maria and extra Sweet and super helpful! Quick to respond and get things done efficiently! Highly recommend this public service storage location!!!

Perfect climate control storage there associate Maria was so helpful and friendly, showed us the unit we got and even helped us with their ongoing promo walk us through and help us with the choices of the available area and price differences, it's very clean secure, and safe area highly recommend 👌

Maria is the best, she helped me get into a unit so quick and super great customer support I totally recommend Maria for your storage unit… thanks Maria

Brand new facility, Great customer service, Maria was a big help with the move-in!

Go see Maria, she is awsome!!!

Facilities are clean and easy to navigate. Staff is super friendly and helpful, especially Maria.

Maria, was very helpful and knowledgeable! I have been searching for a storage for a few weeks now and came to this location where Maria really went above and beyond to make this experience wonderful! Mahalo for all your help Maria🤙🏽Cheehuu!

This new storage space is excellent. Maria who helped me was very friendly and informative. She explained everything to me until I understood, she helped me put the App on my phone, she showed me how to navigate the App so I could open the gate with my phone, she showed me the maps posted on the walls so I wouldn’t get lost within the storage,she gave me phone numbers I could always reach someone. This is the only public storage that provides maps within the storage. She also showed me where I could find the ladders and carts. This is the best storage place I’ve ever used. Ask for Maria she’s the BOMB!

Thanks Maria for the great service in helping me find the perfect unit. There's a lot of great units in this new facility. Lots of hand carts available and parking to make moving in easy.

Maria is the bestest of the bestest ! But she needs to get into one piece ASAP !

Maria helped us find the perfect unit. She took the time to show us each storage space and option, oriented us with the location of things, assisted with using the app, and made the application process smooth. Much mahalo Maria!!!

Maria was Awesome!!!