Public Storage Self-Storage Units at 94-1355 Waipio Uka Street, Waipahu, HI
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
5'x5'Online only price$ 90/moSmall 5'x5'
$ 90/mo $ 90Best Price LabelHurry!
- Climate Controlled
5'x10'Online only price$ 185/moSmall 5'x10'
$ 185/mo $ 185Best Price Label1 unit left!
- Climate Controlled
10'x7.5'Online only price$ 201/moMedium 10'x7.5'
$ 201/mo $ 201Best Price Label
- Climate Controlled
10'x7.5'Online only price$ 254/moMedium 10'x7.5'
$ 254/mo $ 254Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 254/moMedium 10'x10'
$ 254/mo $ 254Best Price LabelHurry!
- Climate Controlled
10'x10'Online only price$ 316/moMedium 10'x10'
$ 316/mo $ 316Best Price Label2 units left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x9'Online only price$ 340/moMedium 10'x9'
$ 340/mo $ 340Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x20'Online only price$ 408/moLarge 10'x20'
$ 408/mo $ 408Best Price Label1 unit left!
- Climate Controlled
10'x15'Online only price$ 411/moLarge 10'x15'
$ 411/mo $ 411Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
15'x10'Online only price$ 436/moLarge 15'x10'
$ 436/mo $ 436Best Price Label1 unit left!
- Climate Controlled
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Waipahu Storage Units Near Veterans Memorial Freeway
Located right off of the H2 freeway and not too far from Highway 99, this Public Storage in Waipahu has a wide selection of cheap self storage units, big and small.
At this facility, customers can choose from indoor storage units, outdoor storage units, as well as the option of climate-controlled storage units. There are also storage options for vehicles, boats and RVs and a property manager lives on site at this facility.
Living in Mililani and need to declutter the garage or spare room? A 10x10 unit can fit boxes, tools, desks and mattresses.
Taking on a larger-scale project and renovating a kitchen or living room in a house near Crestview Community Park? A 10x20 unit can easily hold large furniture, appliances and more.
Of course, life in Oahu means to love life outdoors, and a 5x5 unit is a great spot to hold hiking boots, backpacks, walking sticks, binoculars and gear for outings across the island.
With its lush surroundings, it's easy to see why Hawaiians once considered Waipahu the capital of Oahu. For folks living and working in the area or commuting into Honolulu, it's no secret why this continues to be such a welcoming community to call home.
Public Storage is proud to serve customers throughout the central Oahu area.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 541)
I really enjoy Maria and Fern as they are both helpful and always smiling
Janet was very helpful!!
You're the greatest.great customer service
They are awesome!!!
Great Storage location! And the Office Staff Maria & Janet were phenomenal, very friendly & helpful.!! Maria walked me through the process in great detail, to include how to use the app when entering the access gate (if u don’t want to use the Keypad). The location has plenty of space if you drive a Big F-150 like I do. Also plenty of Space for large moving Trucks, to where you won’t have to worry about obstructions. This is my 2nd storage location on Oahu, & by far the best staff I’ve encountered.
Fern and especially Maria are really awesome.
Maria is awesome! She helped with my storage needs. Fast and friendly. Great customer service! Thanks Maria!!
Maria is the best. I had help moving and made a mistake with which PS location to move my stuff into. Anyway, we were already here trying to move in but couldn’t understand why the gates weren’t working. Maria came out and asked what was going on and I looked at my reservation and realized we were at the wrong PS and asked her if we could change it on the spot to this location since we’d already started to unload all the cars. Maria was so helpful and made phone calls to the other property and figured all the paperwork out to get my account switched to this location. 5/5 stars!
Maria was always helpful and pleasant from day one. It's hard to find good customer service nowadays but I have to say Public Storage is doing something right! Thank you!
Marie was great.
Maria is amazing. She showed me all the units and gave me great options. The units are very clean. The staff are very friendly and welcoming. Maria was very helpful and assisted with me any equipment I needed to move into my storage.
Customer service was great 🤙 at front desk. Maria helped me and walked me through to my rental. She is awesome and has a beautifull smile. Mahalo
Jaed is Awesome, Amazing, Excellent, Professional, and exceptional service, friendly people. My first and I felt very welcome.
Lauryn, Sara, Maria, and Sylvia were great! Couldn’t have asked for better service. They helped me find another unit to fit my needs. They were very courteous, and on top of things. I have used this public storage location for a few years in the past, and I am currently using them again for about a year now. Wouldn’t dare use another location, I like the security and safety of this location. My only gripe is stop raising my rates public storage! Which I know the staff there have no control of. So once again kudos to the staff at this location! Great customer service with a smile! Update to post! Had to give a shout out to Maria and Fern. They’re always looking out for their customers. Unbelievable customer service and professionalism. Best storage place on the island! Thanks again!
Great customer service, Maria was awesome and very helpful. Recommend to other families if looking to find a storage unit affordable 🤙🏼
These two women's are the Best customer service rep. for your company. They are Fern and Maria at the Waipio Uka location. Very helpful when you step in there office, also very pleasant personality.
Excellent manager. Maria is loved by everybody. Exceptional.
Came in to officially open up my account and by far the best experience with working with Maria. She explained everything to me in regards to me opening my account to what to expect and my plans. She’s very knowledgeable in her line of work. Thank you again.
Maria is awesome she really good
Fern and Maria were so awesome !
The best ever!very charming and helpful... much Mahalo to Fern and Maria
maria is awesome!!! so grateful for her patient and positive attitude💗
Great friendly hospitality and quick service from Maria! She helped me out and has awesome customer service! I was able to secure a storage right away. Mahalo 🤙🏽!
Maria was awesome in helping me set up everything! Very glad I chose this place!
Fern assisted me I registration. Very Professional Polite Helpful.... Thank you Fern!!!!
Great and convenient location. Maria and Fern is wonderful.
Came to see maria and she was very helpful
Excellent service by Casey for processing my rent request!
Maria at the Waipio Gentry location was awesome she was so patient and friendly always with a smile on her face showing us the different units multiple times so we can decide what we really need. She also helped us to set up our account on the app and made us try it out in case we had any questions or ran into any problems. Her customer service skills were awesome and we left satisfied and with a smile on our faces.
Maria is the absolute best!! She is so friendly and helpful. One day I forgot a box of my things outside of my unit. she called to let me know and kept my belongings safe until I could return to get them. Mahalos sooo much!!! It’s like leaving my stuff with family. I highly recommend this place for everyone wanting to store their belongings and not have to worry. We’ve had this unit for about 8 years and not a single complaint. Only gratitude. Thank you Maria!! Aloha
Fern and Maria have been very helpful with the units I've had. I've switched units multiple times, and each time, the process was quick. Fern explained to me the details of what would be the best option for me. Maria was very friendly, and even though I had mistakenly left the lock on my old unit, she was kind enough to tell me it was OK and not to worry. Both Fern and Maria work great together as a team and are always happy to answer any questions that you may have. As for the units itself, there are flatbeds that you can use for your convenience. There are more than enough so you don't have to worry. Inside is very clean, which is great! And I believe the 2nd and 3rd floor has AC, so if you're working a sweat, you'll be able to cool down a bit. Another thing is, if you download the public storage app, you can conveniently see your payments and when it's due. And open the gates and elevators through your phone rather than typing in the pass code. All in all, I find this public storage to be in amazing quiet spot, that can run its business really well, and it's mainly because the staff there are very friendly and organized.
Facility is great, clean, and the staff are much more better to work with and very personable. You know that the staff is great when the renters are always saying hi and smiling to the staff, know them by their first name and always coming out with a smile. Maria at Public storage at Wapio Uka location made the transition to this facility worthwhile. I was having issues with another unit at a different location and was ready to just move out, but found a unit that was available at the Wapio Uka St location. Maria was so helpful and awesome during my initial visit to see the unit and she did such an awesome job when it comes to customer service. She showed me around the facility, showed me the correct or exact unit for rent, answered all my questions and even provided me options. Chanda from corporate (yes I had to contact their corporate/ division manager for my issues with one of the facility) helped me with a problem with a previous unit at a different location and it was investigated. Chanda helped me correct the issues and worked with my transition to a new one with Maria at the Wapio Uka St location. And even after all that and the move, and I started renting, Maria would continue to follow up, made sure my unit was secure, and made sure all my needs met and that any other issues were resolved. I am glad that I got to meet them and would recommend this location to anyone. Thank you!
I've been renting a locker for over 15 years the place is good clean friendly service some workers not to friendly. But owell make do prices are little pricey but now days what's not pricey lol check um out Aloha
This is the best public storage location. I have interactions with Maria and Bran and both of these employees are exceptional and very personable. Anytime I was at my storage unit and the employees walked by they always engaged me in a conversation, to make sure I was happy and if there was anything they could do to make things better. I rented a locker from this location from 2019 - 2023, and if I need any more storage I would return to this location no question!
Maria was so helpful and kind. Would highly recommend Public Storage, especially this location! The process couldn't have been smoother!! Mahaloz Maria 👍😁
Maria is awesome and we’re very to have her. Without her things wouldn’t flow. Great job!
Friendly, professional and outstanding service.
Maria and fern did a good job. Courtesy and carried themselves professionally great job!
Fern and Maria are excellent! They are very friendly and very helpful with my situation. They will try to help you with your situation and will come up with a solution for you. They really know all the information/pricing for the storage facility they're at and don't have to call someone else to get an answer. They will let you know all of your options and pricing and you decide what you want to do. Really appreciate these two people who are very nice.
Maria is so very helpful. It was such an easy process to rent a storage here. She made everything very clear and straightforward. She also went out her way to talk to upper management to see if I could rent a different size storage 3 times without having to pay the one-time admin fee. Highly recommend coming here to store your things.
Quick and easy experience.
Excellent service by Fern and Maria!
Maria and Fern have been wonderful in response, service, and so helpful when we were uncertain on what we needed. They keep the place clean, always available, just friendly overall. I highly suggest this storage in price and service. Thanks to the wonderful ladies!
Maria is awesome she will call to do Follow ups and to see if i needed any assistance.
Been to many storages in my life and Maria definitely helps public storage stand out from the rest. Super nice & helpful in making my life easier.
Maria was very helpful wonderful customer service
Fern was very helpful and friendly. She answered all our questions and made the process easy. Awesome customer service!
Increasing parking space price without providing proper notification. I called and they stated I was sent an email. Looking throughout my email and none was found. Mind you, I have 2 TB storage. I just said ok.. parking was $260 something in the beginning then increased to $318 per month. I said ok no problem, then looked at my app and next payment is $365/mo this September... talking about being robbed. They said they will see if they can adjust my rate.. let's see if they do and I might have to change my rating. I'll post an update. Update18Aug21: The Resident Manager called and found a solution. From my understanding, I will be credited and at the meantime they will put me on a waitlist for a smaller parking. She even tried to relocate me for a lower rate. I rated them a two star but changing to 5 since the Staff is so responsive to their customers. BRAVO ZULU.
FERN AND MARIA ARE AWESOME...LOVE THE GREAT CUSTOMER SERVICE AND HELPFUL ATTITUDES...
It was very easy to reserve and pay online. We arrived at the facility soon after and went right in with the access code texted to us. We were able to fill and secure the locker the same day. Though we did all this without interacting with the staff, they called us that day to make sure everything went smoothly and they answered other questions we had. Excellent facility, excellent staff.
Fern was “EXCEPTIONALLY” helpful and knowledgeable! I hope you find employers like her at all your locations!!
Lou was friendly
Walked into the office and met Lou he located a unit that fit my criteria. Unfortunately they did not have any available. He did find one at a sister property which i will be renting. He is coutreous and efficent.
Wow! This Public Storage location along Waipio Uka is well-deserving of a 5-star rating on customer service alone. Maria and Lou were phenomenal at assisting me in getting an uncovered parking stall for my vehicle. My time there was spent primarily in the main office and the uncovered parking stall area (in between the main storage facility and the perimeter fencing). The office was very clean with working AC, which made the space very comfortable. The sizes of the uncovered parking stall were as-advertised -- I could comfortably fit my Scion xB in the stall with enough space to swing my door open. The storage facility is surrounded by fencing and an automated gate that can be unlocked using the Public Storage app or by manually inputing a code that is provided at the start of the rental period. There are surveillance cameras scattered throughout the area for an added layer of security. A day prior to renting, I wanted to visit the space and get an understanding of how much it would cost. Maria was very accommodating and showed me the available stall. I felt no pressure to rent at that moment, and she informed me of the different ways to reserve/hold the spot if I changed my mind. The morning after my initial visit, I mistakenly reserved a stall at another nearby Public Storage location via the website. Fortunately, Maria and Lou were able to correct my mistake in a matter of minutes. I was able to reserve the stall shortly after! It took less than 30 minutes for the entire process (which included correcting my initial mistake -- sorry again for the trouble, Maria!) Overall, my experience at this Public Storage was fantastic. The main office and facility are great, and the customer service I received from both Maria and Lou were excellent. The process to rent was simple and fast. I highly recommend this location for any of your storage needs.
Lou and Maria is very good!
Lou was effcient and knowledgeable about the facility. Processed my request in such a courteous and professional manner. Made my day with his business insight. Lou is a gem.
Seems like nice worker here but not 1 trash can to use on the whole property. Lame.
Maria and Fern, Are the best ladies to work here they take care of us tenants and they are always cheery, happy and welcoming. Love there Aloha.
Great service! I needed some extra space and checkout public storage in waipio. Ashley and Maria provided the best service. Ashley got me set up in just short amount of time. I would recommend this location for storage needs. Very clean and organized.
If you want a great place to store your items, I would highly suggest this location. Maria is who I have been in contact with the most, and anytime I have a question, she has a helpful answer. She also is very welcoming and intentional, even to the point of remembering my name!!
Fantastic customer service from Maria! Took the time to tour me to the storage unit! And helped me with every thing I needed to know! :)
AWESOME service! A very friendly Maria helped me conduct a payment transaction efficiently and competently. She arranged for the processing to be concluded at a nearby branch office for my convenience. So much Aloha this girl. Mahalo, mahalo, mahalo.
I needed an upgrade on a larger storage unit and Fern of Public Storage in Waipio Uka gladly accommodated me with one that is more than enough room to store my HHG items in. She was glad to help me and understood the space I needed and time constraints I had. It all worked well but of course the price also was a hike from smaller unit. But I am thankful she got me the storage I needed.
Awesome staff! Fern and Maria were very friendly and helpful with everything I needed. Highly recommend you see either of them as they made my experience hassle free and very pleasant. 5 stars and two thumbs up!
Ashley, Fern, and Maria very awesome service! Great service and oh so Personal
Public storage is "Da Best"!!! The office personal was very nice, polite and helpful. The locker was clean and accommodating for all my personal belongings. Go and ask for Fern, Maria or Paula. They are awesome!
Fern and Maria were amazing! Super helpful and really pleasant to work with.
Maria was very helpful and extremely friendly. I would recommend this storage just because the customer service was excellent.
waipio uka st. Maria was excellent ..great personality . Public storage served its purpose for what I needed.
Excellent customer service from Maria & Fern! Ladies did great with everything from moving in and moving out. Store was neat and clean & our storage was locked & secured. Awesome job ladies 🤙🏽
María is the best
Maria and Lou provided me with service beyond measure. They are very helpful and they actually care about the people and they value helping customers. I would not want to receive help from anyone else other than these two people. They provided top tier care and top tier service and they deserve to be recognized immensely.
I rented a unit at this location for over 5 years. On just about every visit, Maria, the site manager, was there, ready to assist in any way and always with a smile and positive personality. It would surprise me when I'd go there for the 1st time in many months, and she'd still greet me, remembering my name! Even though my unit was on the 3rd floor, I always felt that it was easy to get to. Carts were always readily available, it's nice and cool, and my belongings were very clean when I removed them. I'll come back to this facility for any future storage I might need, even if it won't be the closest one, because of my very positive experience here.
Maria was very helpful and very kind.
i have a unit with them and its been great, friendly staff and perfect location.
Great job Maria!!!! Family friendly service 🤙🤙🤙🤙🤙
Maria has continued to help us through these troubling times and not take away our storages. We love her attitude and friendship.
Public storage always takes of our business storage needs and are very helpful and empathetic , especially during the pandemic. No worries because I know they will keep our equipment safe and secure!🔐🔐
*Maria & her Awesome staff here at Waipio Uka location are da'Bomm, too. Very pleasant, patient, and quick to assist! Highly recommend Public Storage Waipio Uka to anyone looking for storage in this area.. 6-13-2022; As U can see later, I’m still here at Public Storage Waipio Uka. Besides I need My 3 storages, the 3rd rented today is simply that I choose this location bcuz of Maria💯💯💯 So sweet, patient, professional and so much passion for Her & Us Customers. It begins & ends with Customer Service which I speak for most of Us She Is Anazing. MahaloNuiLoa Maria for Ur Awesome Service to both Ur Employer & Us Custimers! We are both Blessed to have U as Our Property Manager🏽May GOD Bless U today & til’Eternity🤙🏽🌈
Maria & fern was excellent in helping me out on my storage unit good customer service
Excellent customer service from Fern at the Waipio Ka Uka location. She was very friendly, attentive, patient and helpful in helping us find what we were looking for. Would recommend everyone to go see her and she will help you with ease! Mahalo for wonderful service!!
Maria is AWESOME!!! Excellent service. Thank you Maria!
My first time to rent storage space and boy am I the fortunate one to have been able to work with Maria here at their Waipio location. Friendly, the smile throughout, informative, helpful, amd the walk through....Excellent exceptional customer service skills Maria 👏 👌 👍
Had a great experience renting a unit from this location. Maria was awesome. She's friendly, personable, and she goes the extra mile. Will definitely choose this location again for my storage needs.
Maria is awesome. She helped us find a good storage space in a time that is stressful. Thanos for your excellent customer service, Maria!
Awesome and safe place to store our valuables and the customer service is double awesome! Mahalo nui Marie🤙🏾
Super friendly, helpful staff! Very convenient, always felt my things were safe and secure. Very clean and never had to worry about my belongings. Glad public storage was here for us when we needed them!! Mahalo
This Lady help alot how talk to me have respect i like this thank you alot
Maria so awesome the best!! Thank you!
Upset about 20% late fee, wish it could be less. But overall property is good. Fern and Maria is awesome!!
Very good experience...Maria is very nice and responsible.
Maria is very helpful in getting me the storage space I need. She is the BEST!
I like the area the storage unit is in. Maria was a great help an I got what I needed. I will recommend this place to anyone who will need storage in their time of need. Thank you very much Sharee
Maria is really helpful , really helped me out finding a storage I needed would definitely recommend seeing her .
A storage space is widely available in all areas of the state, however, if you want great service, I would rent a unit here. Maria has the spirit of Aloha. Personable, friendly, and concerned for your needs.
I was a tenant here for over 2 years and had my things stored perfectly and safely. The property was really close to home and easily accessed. The manager Maria was super helpful and really nice. If I ever need additional storage space in the future I will be back!
I recently did business with this company, Maria was the representative that assisted me. She was very professional and helpful. She really went the extra mile in customer service. I highly recommend this company for you storage needs.
Brent was awesome! Even though I changed my mind several times, he helped me make the best choices for my storage. He was working alone and was slammed with people asking for help. Despite that, he still made me feel like I was a valuable customer. Mahalo!
Second time renting here & Maria is always such a great help to our family. She’s friendly & has great customer service.
Maria is awesome ask for her
Went in to change my existing unit to a smaller one. Fern helped me initially and gave me great options to choose from whenever I was ready to make a decision. A frw days later, it was Maria who helped me change units. Walked me to the units and helped me decide what was best for me. Both ladies were very polite, knowledgable and professional. Transfer process was quick and easy. I would definitely recommend this location for all storage needs. Great facility and great staff.
On Site Manager at this location is very good. Flat Bed carts are readily available and in good working condition and the facility is kept clean and fresh. The office staff is very easy to work with and they have a bathroom on site for customers. I've been renting here since 2006 and am very satisfied with the management of the property. Easy 5-stars for this place.
It was a great place to have stored my things I needed to store. The Worker Maria helped me with a lot of things always kept up with me and made sure things were okay with my unit. Thank you for all the help much appreciation
Maria our property manager is so helpful and very, very patient helping my wife and I with start to finish especially with our phone app.
Go see Maria see awesome
Great customer service! Maria was very helpful, polite and professional. Highly recommend to anyone in need of a storage unit at this location!
Maria is the best! She so nice and helpful. Thank you!!
Awesome team Maria and Chanda
Maria was so helpful helping me set up PS App!! She was great and patient!
I had the best experience here the unit was rented under my moms name adeline mays and the staff was so friendly and careing to help me take the proper steps in all the areas needed. Such a clean and friendly environment!! Thank you
Public Storage was amazing to work with for the duration of our reservation (3 years). Fern (employee) provided fantastic support and service for any our needs. She was polite, professional, and extremely accommodating. I would highly recommend with Public Storage location based off of customer service, cleanliness, and property/individual storage security.
Go see Maria she’s an excellent staff and will help you everything🤙🤙🤙🤙🤙
Very nice location, clean, well maintain, and staff are always helpful and friendly. Maria is awesome she always say hi with a smile.
Maria was awesome! She was extremely helpful. I would definitely recommend this storage company at this location!! Thanks, Maria!
Maria provides great service and is so helpful - thank you to Maria. You are very friendly, informative and helpful. Mahalo.
Great place to rent a storage unit. Maria was extremely personable, helpful, and patient. She answered all the questions I had, and gave me a tour of the facility to ensure I understood the layout and system. 10/10 would rent here again just because of the quality customer service.
Maria is great person, she helps in everything of what needs. Been here since 2009 or 10 she was a great help.
Maria is the best manager public storage has PERIOD! Used to use the Waialae location and hated management there. Changed over to extra space storage then got a bigger unit for my business at the Waipio public storage. Maria’s customer service is second to none!!! Love love love it!! Much mahalo maria!!!
Just want to let you know that I really like doing my payments n any business with Maria. She has helped me alot n always seems so happy with a good attitude..Mahalo, for a good service..Tks to Maria.
I was here from 2009 and the best experience I had was dealing with the Manager Maria, she has awesome customer service skills and knows her stuff. Public Storage is the BEST!
The prices and reasonable compared to other places. Customer service is excellent. Thanks to Maria excellent service.
Maria is great! This will be my second month here and the facility is always clean and the staff is super helpful! Maria understands my needs and puts in the time to go over the best option. I would definitely recommend using this location because of Maria!
MARIA HAS EXCELLENT CUSTOMER SERVICE I GIVE HER A 100 PERCENT
Maria was very knowledgeable and helpful when I was buying and viewing the storage unit
Lina & Maria are outstanding with customer service. They go out of their way to help you and it is so important to our company who have units throughout the state and country. Obviously, Lina was very knowledgeable and accommodating in getting our company transition into a new unit. She was helpful. If you have a business, this is a place partner with! Awesome service!
Clean, Organized and GREAT staff. See Maria she is the best!!!!
Great service high recommended! Talk to.maria and she will help you!
Maria has been extremely helpful and kind. Made the whole process easy. Great service.
Been with these guys so long it’s the best storage , Maria and Fern are the best , they are so helpful and have superior customer service!! Mahalo to them. That’s why I’m still here for all these years.
Maria and Lina run a tight ship! Keeping the place clean and organized; making an office visit a breeze with smart quick paperwork! In fact I suggest that the big cheese kick a quality coffee maker (Keurig)down to keep em aroubd for the long run!
Maria is excellent!!!!!
I had recently had to help out a friend to transfer Units because some low life went and broke into their lockers. Also 6 other units got broken into as well
Maria & Lina are so friendly, excellent. Great job!!
I love this Public Storage. Their service is awesome. Maria is the best!!
This is my favorite Public Storage out of all of them. Their service is top notch. Maria has been taking care of my family for the last couple years. 5 Stars and then some. MARIA IS THE BEST!!!
Fern has been amazing! Mahalo so much for you guys @ public storage waipio
Maria was very helpful and very informative. She’s always energetic and ready help her customers. The units are great in different sizes for different needs. This is our second time renting a storage from this location. The building is very securitized and also has air conditioning running.
Found a decently priced storage unit immediately on the website. From there, Maria has walked me through the easy to access process of renting the unit online. She was accommodating when I wanted to view the unit before paying. She was able to answer all my questions appropriately and as best as possible. So far my experience with Maria has made the entire storage place inviting and easier to rent from. Thank you Maria for the friendly and awesome customer service.
Maria is a Great Associate, she provides excellent service and customer satisfaction. I thoroughly appreciate her.
Thank you Maria for making our storage needs such a pleasant experience. The price was good and our things were completely safe and secure. I would highly recommend this storage facility. Took away the the stress of storing our things and move out was also a breeze!
Maria,Fren great help
Maria at public storage took care of my needs for my app on my cell phone best manager ever I would recommend her to anyone who is interested in storing their household or whatever they have to store . Thank you Marie thank you so much for your help
Best staff around! Kind, helpful, resourceful. So happy with our unit, the price, but most especially the customer service.
My dad has been a customer at this site for several years and has always gotten help when he had any questions or when he needed to switch units, I needed storage for myself so I decided to come here. Maria helped my dad and I get a bigger unit that we could just share. I have met Maria on several occasions helping my dad move things in and out of his storage. She has always had such a great personality and since there were no other customers at the moment we got to talk story a little bit and got to know each other. I like that she remembers everyone’s names and makes us feel so comfortable with knowing that our personal belongings are in a safe place.
Maria is always so friendly when I come in, she’s always willing to help me and has a wonderful personality.
Maria was so helpful and super nice! Very easy to get along with and a great conversation. She helped get me a bigger unit when the one I was trying to reserve was booked by someone else in person. Definitely would recommend this public storage!
Would recommend this storage place to my friends and family. The office employees are friendly and the manager Maria is the best. Great prices and this place is clean.
Fern provided great customer service. I recently moved to the mainland and had left the keys to my unit with family who had lost the keys and she was able to help me gain access to my unit and get me a new lock within the same day. Thank you so much!
Maria and Brandi were so helpful and courteous, and very professional. Maria always had a smile on her face. Whenever I was at the storage facility she would always make it a point to say Hi. It was hard to close my unit but if ever I need a place to store items in the future this is where I would be. I would diffently refer my friends and family here.
It was a great experience going to the public storage here knowing that my property would be safe and secure. The customer service representative Maria was very knowledgeable and helpful with helping us to decide our storage, also told us app making it easier to get in and out the gate
Maria gives the best customer service. Great location. Gated and secured. We’ve never had any issues with keeping our belongings secured in our storage. Love the app. Makes it easier for me to get through the gate.
Omg! Best customer service that I experienced. Staff was very helpful and explanatory to the offers they provided to me. They helped me get a good size storage for the budget I was on . Love it would recommend to others.
It’s our first time having a storage unit. Maria is great and she’s very helpful. She walked us through everything and answered every questions we have. The facility is great.
Very helpful and friendly. Picking a unit and moving in was a breeze! Update 3/13/21 moving out was even easier and Maria was so friendly and Helpful!!!!
Thank you Maria for the great service. I highly recommend this place for storage and packing materials. This place is clean and the managers are friendly.
Maria and her staff were very professional, friendly, and accommodating; also the storage facility was always clean! Will definitely use them again if need be.
Aloha, Michelle and Marie did an awesome job in assisting me in finding another unit! The customer service is awesome!!
Just got our second unit! Maria in the front office is so helpful, her customer service is off the hook!
This place is really nice and well kept. The staff is very friendly and helpful, especially Maria! I would definitely recommend this place 👍
This place is great especially thanks to Maria, her positive attitude, professionalism and willingness to help out if needed is what made my experience with this company/ storage unit great. Will definitely use this storage unit again. Thanks Maria for making this experience great.
The service I received with Maria was great. She is very professional and always friendly and helpful. I would recommend this location to my friends and family.
Maria was great and patient with me in deciding what unit size I needed..Thank you!
This Public Storage is always neat and tidy. I enjoy storing my goods here. Maria is Awesome! Very professional and helpful. Always greets you with a smile. Reasonable rates and great location. I've stored other places but find this location to be the best fit for me. Thank you very much.
I had to move and I desperately needed a space, Public Storage was and have always been my go to for storage. Maria was there to assist me moving in and she was just the best. She was so detailed and made the whole process such a breeze. I needed packing supplies so she helped me select those too! Communication with her is phenomenal and customer service is exceptional. Thanks Public Storage and thank you so much Maria!
I would like to give a huge shout out and thank you to Maria (the manager) and Carol! I rarely ever post reviews but you guys really deserve it. I have never received such great service like you guys have provided. Not only did you pencil me in for a last minute tour of your facility, but you accommodated me when the unit I wanted was no longer available. Additionally, having had no experience in storage units, you answered all my questions, provided advice in terms of furniture protection (which was perfect because it rained the day I moved), and you all did it with such smiles and friendliness. You guys are easy to talk to and are there whenever I need help. I couldn't picture myself doing business with any other storage facility unless it's with you guys. Thank you all for your hard work :D
Maria ( the manager) is great! It was really easy to communicate with her everything that I needed and her service is excellent! Thank you so much.. it’s a pleasure doing business here!
Great place and the employees are always so helpful. Sylvia made my move out so smooth and fast. Thank you Maria also for all did for our company always accommodated us 100%.
Nice location, good price, clean facility, temperature controlled. Maria and Kandi were AWESOME! Very helpful and a pleasure to work with. Kandi is no longer there, but Maria will take GREAT care of you!!! Warm, friendly, cheerful, polite, professional, respectful and helpful. All good!
Maria and Carol (1st day) were so friendly, helpful, easy to get along with, etc.. i rate them 5, if i could i would rate them a 10!! They also sell boxes here (not the junk kine but the good kine). Those ladies are the best!! You won’t regret doing business here:) thanks you guys!!!
We have had to use PS due to a whirlwind of changes during 2020. The staff here, especially Maria, are wonderful and helpful. The facility itself is kept neat and clean. I'm very happy with using the services here.
I always get great customer service with Maria @ Public Storage. Love her energy and smile!
Very professional & easy communication. Made it simple for my family to use a storage here! Also if you need supplies they sell it in the office here too, neatly stocked and ready to go!!!
excellent service, Maria was very helpful and gave very helpful advice and ideas. Would recommend for future storage needs.
Wonderful staff and great place to store valuable furniture because of the climate control. A big Mahalo to Maria, Kandi and Florida!
We checked out all 3 locations in Waipio Gentry and the staff at each location was very friendly and helpful. Bryan, Sylvia and Maria was very considerate and made it easier for us to decide. We ended up with a unit at the Waipio Uka Street mainly because it was the closes to our home.
The best Public Storage i ever used and i used a few. Maria is the nicest and so helpful she deserve a raise or bonus.
Clean, current, professional feeling location.
Great service. Friendly property managers. Always there to help. Easy access to location.
Professional & friendly staff & helpful
It was a very good experience working with Maria thank you for your services...
Really enjoyed the service Anise gave. She gave us the best possible options for our storage unit needs. Thank you!
Maria!!!!! What an incredible experience from A-Z. Professional, efficient, great customer service, clean, safe all around 5 Stars!... would not hesitate in using this location again. Public Storage is lucky to have Maria. I was in a bind and my experience was seamless. Thanks...
Maria and Anise is so friendly and patient! We really appreciate how they accommodated our business. Mahalo!
It was great! Anise really helped me out, it was even on her lunch break.
Great staff! MARIA is the best!
Maria was super friendly and helpful. Go see her!
I am satisfied withtheservice...good
My gf and I loved renting units from here. Maria is super awesome friendly and very professional in helping with our unit. Very safe location. My gf had a alert that changes were made to her account and she went down and Maria helped her with securing our online login and resetting passwords. It was fast and efficient. I would definitely recommend this location for how well the staff meets their customers needs. Thank you for helping us out today.
Cheapest and the best storage on island, shootout to Maria...you rock! Thank you
Some of the greatest staff very helpful and friendly. Will go above and beyond to give some of the best costumer satisfaction at no expense.
The customer service (Pua and Maria) were awesome and explained the details very well!!
Marie was very helpful and professional. Both ladies at the counter were friendly. I was given my storage unit lease forms and then Marie walked me through entering my code at the gate and showed me the storage unit. The facility is clean and well taken care of.
Maria & Pua were great help! Awesome customer service!!!
Maria and Pua were phenomenal in helping my needs. Fast and efficient! Made me feel at home. They were very professional and excellent Thank you! I highly recommend them!
Maria Tingco has made this experience the best. She helped me through the process efficiently and quickly. Very professional. I even went back for another unit.
Thank you Maria for your help and going the extra mile trying to locate us a closer storage to our home. You are the BEST!!!!
The two lovely ladies at the desk Maria and charity were so nice, helpful, and polite. I was very satisfied with my experience
Quick, friendly service. Charity and Maria were awesome and set us up in a unit in less than half an hour! I would recommend this place for anyone looking to store their extra personal items. Thank you for your help!
What is there to say, Maria and Charity are amazing. It’s so effortless to get things done when these two are working. They always have a warm smile, crack a few jokes here and there ,make you feel like you’re part of their family. I recommend this location to anyone who is looking to store a few things.
First time I ever had to get a storage unit since I was selling my old house and waiting to move into a new house. The building is clean and I never had an issue. The main worker I would always see was Maria, and she was always helpful and friendly. If I ever had to get a storage unit again, I would go back to this location.
Sylvia was super friendly and kind. This is my first time renting out a public storage unit. It was a great experience based on location, customer service and appearance. Please thank Sylvia for her superb customer service support. I will use Public Storage worldwide in the future because it exceeds customer service expectation.
Sylvia did a very good job 👍👌👏
Maria is awesome great service
I just love everything about Waipio Uka’s Public Storage especially Marie. It’s so much better than Kuala’s facilities. I highly recommend it!!!
Just signed up for another unit at this facility. That just goes to show how great it is here. Excellent facility and very convenient. Awesome staff! Maria is friendly and always remembers me when I stop by. She's always helpful anytime I have questions. Knowing that I was looking for another unit, she was kind enough to give me a call when one became available near my other one. Sylvia was excellent when I came in to sign up for the new unit. She was very helpful, answered all my questions and the process was fast. Anise was also great when I borrowed a cart to start moving in all my stuff. Terrific customer service from all the staff!
The staff is very helpful and friendly. This process of getting storage in this place is very fast, easy and reliable with the customer service. My experience with this company was when I had to take a trip to the mainland with nowhere to keep my belongings safe for the month... so I decided the best way to keep my valuables safe is here at this public storage in Waipio Uka because of its efficient ways to keep your belongings and memorabilia safe and sound.
I think that the most important aspect of any business is how the companies employees represent the business in their service to others, and we would like to give praise to Maria, because she exemplifies the best a company could hope for an exemplary employee--I hope Public Storage demonstrates a similar or better kind of appreciation for her than me and my family do :^D The facility security is very good, ease of access by customers is great, the environment is great, the cleanliness is excellent. I highly recommend this Public Storage facility to anyone looking for as close to the best as they will likely get in self-storage.
My experience has been great. Maria and her staff is wonderful to deal with more than willing to help you with your needs. Give them a chance.
Maria & Kay are such awesome staff!!! They are friendly and very helpful.
I got LOCKED IN the facility storage before their digital clock showed 9pm. Called and called and called the property manager # with NO REPONSE. It was not funny. I’m gonna tell everyone what happened and that this facility is UNSAFE. No emergency number to call, button I thought was a call for assistance just showed a message that it was now closed. I was desperate and tried every damn door, short of pulling the fire emergency lever. BAD BAD BAD. Every minute felt like forever. My son started to panic. Luckily a door was not locked and we were able to get out. I was never told about another door and if not for being locked in, I would never had known about it.
Maria was suuuper awesome and friendly. I was in the process of moving out and needed a storage asap. She was very helpful and knowledgeable AND also great customer service thank you!! Sadly I just checked out today... will I ever store here again? ABSOLUTELY. If you’re looking for a storage, I highly recommend public storage Waipio Uka location.
Excellent facility. The manager, Maria, looks out for all of the tenants and does a good job of maintaining the grounds.
Quick and easy to get a storage unit. Great facilities! They make sure you have everything you need when it comes to storage. Definitely recommend!!
Long story short: I reserved a unit via the on-line Labor Day specials, but due to a glitch in their billing system it appeared that I owed $19 from a 2014 rental and thus unable to rent the unit at the discounted price...but Silvia and Maria were able to resolve and remove the erroneous $19 charge AND still honored the Labor Day special reservation! These ladies went the extra mile to clear the problem and then promptly called me back and got everything sorted. Thank you very much ladies for clearing up was becoming a complicated and frustrating situation! Much Mahalos!
The workers are mostly incompetent and NEVER at the front desk. One employee gave my estranged husband access to my unit just because we had the same last night and he took some of my belongings. I later tested the front desk and had my friend go to the front desk as me and claim to forget the code. They did not ask her for proof of identity and just gave her my code!
I wanted to take a moment to thank Maria she went above and beyond, her customer service is second to none. ABSOLUTE 5 STAR SERVICE - I will look to her and the Waipio location for future storage needs.
Ms. Sylvia is the most professional customer service representative I've encountered. She's highly knowledgeable and is a military GOLD STAR FAMILY.
Maria is fantastic! I spoke with her on the phone a few minutes after I reserved the stall online. She was able to accommodate my schedule changing to come see it multiple times just to come see and make sure my boat fit. They literally held the spot for me for a week to make sure I had a chance to come and measure. She was so helpful once we got there and quickly set up our account and information. She’s friendly, professional and most importantly, not pushy to sell and get you out the door - what more could you ask for!
Thank you!! Maria & Athena for your awesome customer service n great attitude in welcomeing people when they come to see you!! I recommend stopping by and rent a space from this lovely ladies!!! 👍🏽👍🏽
Sylvia, Christina and Kevin were great and provided excellent customer service!
Our customer service rep. Maria was so helpful and knowledgeable during our sign up and checkin. She even made a few helpful suggestions to get us moved in efficiently and conveniently. Go see Maria if you are in need of storage and are in the area!
A huge MAHALO to the workers especially to Maria. I've been using this location for a while. It is safe and well lit location, customer service is always on point, and very clean. I would definitely recommend this particular location as it is easy access and staff is helpful and friendly. Thank you Maria for being wonderful and helping us get our storage. They have the best prices, secured facility, and excellent customer service.
Maria is a nice lady. Come see her to store. Best service. Been storing like it so far.
Great location and facilities are very clean. Nice that it is secured and of course air conditioned. Staff was wonderful the entire time we were there. We recently vacated the storage unit as we are finally moving our stored items. If this location works for you, it is worth a look. Always check for specials from time to time, it just may work out for you as it did for us.
Yesterday i purchased my first unit. Staff was friendly and helpful.
Helped me from the moment I got there til the moment I left and cared enough to make sure I was 100 percent taken care of. They even remembered who I was and made sure I had everything I needed!
This location is awesome!!! This is our first time getting a storage unit and we were skeptical and had several questions. Maria and Erica made the whole process very easy and stress free . They both provided great customer service and we couldn't be happier. Thank you Maria and Erica!!!
Maria was very friendly and helpful. The only issue I had was the AC being down. It appeared to be brand new but not working. I hope it's repaired soon as this storage should be climate controlled?
AWESOME PEOPLE, AWESOME SERVICE, AWESOME PLACE
Quick, efficient help getting set up. Clean and secure property.
The service is amazing, friendly and helpful
Maria was real helpful!! The service was great there!
Excellent customer service by Maria. I gave this place four stars because of price. Otherwise excellent facility.
Maria is so helpful and joyful everytime I come in and pay my bill. Keep my rate affordable and I will be here forever. Thank you Maria for always being cheerful and for your excellent customer service. 😀
I would HIGHLY recommend this storage facility!!! Maria & Sylvia who work there, were EXTREMELY friendly, helpful, knowledgeable & made you feel welcomed!! Would use this place again & again!!
Awsome service from maria. She answered every question with an homest answer no b.s.. go see her
Maria is awesome. Everytime I come by she is available to help and answer any question I may have for her. Thanks Maria!
This location is central and close to Costco. I came here for boxes and Maria is super friendly. Excellent customer service.
Maria is fantastic, she is very knowledgeable and helpful with a great smile always!
Maria and her team are amazing! Warm and courteous... Made our lives stress free. Highly recommend and we will be back if we ever need any type of storage needs. Thanks Maria!!!
I opened my storage unit last week with RaShanda. I originally met with Maria in January when inquiring about units at that location. Maria showed me the property and a unit. Both ladies were so friendly and awesome at their jobs.
Maria was awesome! Good to work with.
Maria and Salaynia awesome office gals. They had answers to all my questions and covered everything I wanted to know about the storage. They were courteous and helpful.
Maria was great , Louis was awesome and both had so much patience! So love them . Maria is buying her Cremation plan from me ! Soon!!!!
Just got a summer kick off sale at this location. Very helpful and polite. Got a nice deal on a parking stall. Would recommend. Update: Just got back off deployment and my car was still there in perfect condition. Amazing customer service. Thank you very much.
I got a storage unit at this location for work. I had a great experience getting the right unit for the job. I had support from Louis, Maria and Sarah they were all very friendly and helpful. This is my preferred location for storage.
Maria and Rashanda are awesome! They make you feel like you've known them for years. Excellent and professional customer service. Highly recommend!
Amazing location, great people working here. Friendly outgoing personnel that help you with everything you need. Maria, Erica, and Rashanda are some of the friendliest customer service reps I have ever met. 10/10 would recommend this location to all my friends.
Clean and secure storage space. The staff is very friendly and helpful. Mahalo Maria, Sylvia, and Érica
Waipio Public Storage have always taken care of my storage needs. The facility is second to none with its convenient location, security, and cleanliness. More importantly, the employees and the manager are always helpful with all concerns that I have come across. As a local and military man, I would definitely recommend this place to all my peers, Ohana, and friends for any storage options.
Today I was helped by Erica. She was very informative and assisted me with the lighting in my unit. Speedy service in changing the light bulb for me so I can continue organizing, sorting and storing my things safely in my unit. Thank you Erica! You’re valued very much.
The staff is awesome! The facility is clean I been here for about 3 years and love it!
I love this Public Storage! I’ve never had a storage unit before, but I decided to go to this one because it had amazing reviews online. I now know why! The workers here are so friendly, down to earth, but still professional. Maria helped me decide what unit would best fit my needs. She explained all the ins and outs of the unit, property, and fees perfectly for this first timer. The storages are clean, secure, and climate controlled. So glad I found this place! Trust the reviews!
Da greatest, stayed late just to help aammaaazing
Well maintained storage facility and excellent staff.
Awesome and stress free experience. I was in dire need for a storage spot as we had just consolidated two houses down to one. Maria was awesome. She took the time to understand my needs, showed me a few different size units that would work for me and answered all my questions. Maria even suggested some add on items that would make my move easier such as shrink wrap and blankets. All in all, I was in and out in under 30 minutes with the perfect unit for my needs. Affordable prices. Excellent customer service. I will definitely recommend all my friends and family to go see Maria at Public Storage when they need some extra space.
Maria's customer service is Excellent. The storage building is very cleaned and secured. I would highly recommend this storage location.
Easily got into the storage unit that was right for my needs. Hope was very helpful in getting all of the details right. The facility is clean, controlled, and convenient.
Visited this place for an auction and locker clean out after previous auction other than posted dates. Staff of girls was welcoming and easy to communicate with during sign-in and auction attending. No management giving unwanted snide comments.
Maria and her two trainees were very helpful and a pleasure to work with. They made the process very easy.
Omg!!! What a wonderful service from the time I got my unit from day 1 move-in to move-out!!! Thank you Maria, Chyna, and Hope making it so easy for me to get a unit that is a good size for what we needed. It was pleasant experience I would totally recommend coming to them when you need a storage unit.
Maria is so awesome, just an amazing person overall! Will be coming back for sure
Had a smooth transaction with staff member Maria!
They were very friendly. Very secure sight, and I loved the climate control. Only complaint was that after several months (maybe 3-4), our rate for the space jumped by about 20%. Not sure if that was just due to a long awaited inflationary change applicable to all units, or if we only had some special introductory rate. If it was a special/temporary intro rate when we started, we certainly weren’t told as much, so the increase was kind of disappointing.
My wife set up a reservation online. Ashley quickly gave us a call to verify everything, which was great! When we got to the storage building, Ashley and the manager Maria were very helpful and friendly, and went through everything needed to access the facility. A very pleasant experience!
Maria and Ashley are so friendly and helpful, clean air conditioned facility, roomy elevators, large units and supplies are always available, no problems during a 9month rental, moving to Oregon, hope their facilities is as excellent as the Waipio facility, thank you!
There is nothing about this property that I would like changed. It has excellent security, is kept very clean and the Property Manager, Maria, is amazingly friendly and always very helpful. Great place to store!!
Martha is amazing at all aspects of the storage experience.
Excellent service form Maria!! Very friendly staff and always accommodating to business that needs the extra space.
Very professional and friendly service. Sylvia Matsushima did a great job!
Been with this Public storage for years now (month to month now) and for good reason. Maria & Mark Remember my name & are super friendly & helpful. Just like their newest member Lauren. The storage site is clean and easy accessible. My only tip though is if you get a special rate price pre pay as much months to years ahead at that price. Overall the service & price has been a god send. Two Thumbs up here. The rate change / $ change wasn’t as bad as my previous experiences elsewhere. Still a long time member （＾∇＾）
Very knowledgeable and friendly staff. Able to get my things in quickly from their quick service.
Excellent customer service! Very professional! Jon and Maria was very helpful and amazing. Both Jon and Maria deserve 10-Stars. Please change the 5-Stars to 10-Stars. Over-all everything was on point, clean and well presentable. Mahalo! Jon and Maria! 🌺🤙
Excellent experience with the staff and the facility is top notch. I rented here several years ago and returned because of that experience. Facility is clean and free of vermin and pests. I would recommend. I worked with Maria and she was fantastic.
The staff Maria, Ruth and Lauren very helpful in getting my new storage space ready to move in. I've used this location for several years and Maria has always provided excellent customer service. I gave it a 4 star because I think 5 star is perfect and nobody is perfect.
First and foremost, due to unforeseen circumstances, I came 20 minutes past my appointment time, but was still greeted with a warm and genuine smile from Maria and Lauren. Maria walked me through the facility and taught me how to properly utilize the gate, codes on the elevator, and how to enter my storage unit. She was thorough and patient when explaining the fees and payments. I gave this place 4-stars only because I haven’t moved my items into my storage unit yet. So we shall see how the first month will go. However, thus far, I’ve had a great experience with the customer service. Thank you Maria and Lauren. Keep up the great customer service, you both will surely attract more customers to this property with your warm and genuine personalities!
Maria is excellent in making sure that you get exactly what you are looking for in a storage unit. She is friendly and explains everything, answers all questions, and shows you all of your options before you commit.
Great customer service!
This is a great place to store anything you're looking to hold on to. The staff is friendly and helpful and the facility is clean and secure. Maria has been especially helpful when I've needed help with questions or with helping me change details of my storage agreement. Great place for storage and well stocked packing supplies in the office.
The manager explained everything very nicely and made it very clear to understand the details. All customer service people were very nice and helpful! Great experience
Excellent experience today getting a new 5x5 unit. Maria was super helpful and professional. Place is very clean and accommodating. Would recommend.
Safe and secured with coded gate. Definitely recommended for you guys who need a safe place to store your goods. And very nice service as well. Good job guys. 🙏😊👍
Maria and Ruth is the Bestest! Only good fun with those two ladies
Maria was very friendly, helpful and kind. I had lost my keys recently and she was able to get my lock cut and changed ASAP. I missed a couple of phone calls from her but she had left voice messages that the job was done literally the same day or the next day (can’t remember). Very pleasant experience.. helped relieve some of my stress. Thank you, Maria!
Maria is professional and kind. She provided information the day we moved in and continues to provide needed information that we've requested. Kindness equals initiative and Maria displays initiative and there's no guesswork on our part. She answers our questions without hesitation. We know that she has our best interest at heart. Thank you, Maria! Keep up the great service and thank you for smiling!
Aloha, Just wanted to find out if I don't make it in time to sign papers to closing and account before store closes, will I be charged if I come in the next day ? If it was the 1st of the month ??
Been here for about 2 years and I really like this company. The property is really clean and easy to find. Also the staff is very friendly. If your ever needing a storage I would really recommend this public storage. Go ask for Maria I always deal with her and she's awesome she always helps me out.
Mark is awesome,he is one of the great example of customer service,he went above and beyond i definitely recommend to talk to him if you want to make a reservation.
On trying to find a storage unit I made many phone calls and visited several places. Public Storage was the most expensive but after talking to Annie and Anu I made my decision right then to rent from them. By booking on line I was able to get a more reasonable price and they helped to get it even lower for me. They were so patient with us and made sure that we got the best space and price that we needed. Definitely a great experience in Customer service.
Great friendly service and helpful staff make this facility nice and enjoyable.
Maria and Daphney were very helpful. Awesome service!
Definitely the best experience I’ve had with Customer Service, knowledge of the facility, policies/procedures, and layout of the premises. Mr. Mark R. was friendly, professional, and eager to assist me with all the questions I had. I recommend this company, location, and Staff to anyone who is interested in renting space or curious to learn how to go about in doing so.
Maria is great! She is quick to reply and very accommodating.
this place is awesome! the customer service here is absolutely wonderful! rates are the cheapest here! if you shop via online and book a reservation, the staff here are very attentive in calling you back in a timely manner and cater to your schedule. facility amenties such as the bathrooms, carts, and office are very clean and accessible. I can't say how great they are here!
The staff is awesome and the facility is always kept clean. The only problem I had with Public Storage is they increase the rent every few months.
The Staff here is very nice. I have been at this storage for 13 years. Never had any problems. I finally moved out because I no longer need storage, the move went smoothly as well. If I need storage in the future, I will be back.
Awesome service and clean facilities
Great staff who are very friendly and patient. They are very attentive to the maintenance of their property, even when lazy renters leave any trash they should have taken with them lying about. It is quickly cleaned up. You couldn't ask for a better property manager than Maria.
The place is very clean they do their best to surveillance the area. They also have high Gates to protect the cars that are inside. The place is very lit and there is automatic lights so that you don't need a flashlight while walking through the large Warehouse. Lights are very bright so that it shines inside each storage unit. The customer service is great. Their bathroom is also very clean near the office. There is lots of packing supplies of tape boxes and dividers or other fragile items that can be bought if forgotten to buy at the store.
Sylvia and Mark gave me top notch service. Sylvia was very professional and courteous. I highly recommend this one. Ask for Sylvia or John.
Maria was fantastic, great dealing with her.
HOKU & MARIA are UNBELIEVABLE! I went in to the office today to ask/inquire about my crazy rental increase for my unit. Both of them listened to me, supported me, brainstormed options, and more ... what's the best news? They took initiative to see if I can get some assistance with my rate - AMAZING. I rec'd an email THE SAME DAY saying my rate has been adjusted. WHOA! These ladies are outstanding - and their service? BETTER than 5 stars! THIS is why I stay with this location!
Val and Maria were so helpful and nice. This was a great location for me and my girlfriend. They helped us save money for sure being that I only needed a unit for a month to find an apartment coming back from deployment. We had an issue when we misplaced the keys to one of our locks from a previous storage unit I bought. They were able to check us out nevertheless and just cut the lock as a courtesy so we weren't charged any additional fee past our move out date. Highly recommend this location to anyone!
Hoku and Maria and the rest of the family are the best
Maria / Hdku has very great customer service skill. I was very please coming in today...
Awesome customer service.Thank you Hoku☺
Been renting here on and off since 2010. Maria and her co-workers have always been friendly, helpful, and efficient. Got me the $1 first month special so for the first 2 months in a climate control facility, I'm paying about $40/month. Dude, please tell me where you can find a deal like that on Oahu and I'll go sign up....if not, then you better come here and check them out. Close to freeway, costco and convenient as heck!
Great help always friendly. When I need assistance there always help me with my situation. If I have someone wants to rent will have them rent this area. Great job guys.
We checked out several Public Storage facilities in our area. My wife and I were immediately impressed by Maria's professionalism, courtesy, and friendly approach with Aloha. Maria answered all of our questions and gave us an excellent tour of the storage units. We highly recommend Maria and her associates Daphine & Lee - you will love the experience and care that you will receive with No sales push. Markathy
Maria & Daphne gave such stellar service. I am a first time storage user, and so far my experience has been good. Thank you Maria for your assistance!!
Great location. Maria was very helpful. She helped us get a nice 10x10 storage unit for an awesome price. This place feels secure and the traffic is minimal which makes moving so much easier. Thank you so much MARIA!!
The staff us always fun, friendly and have a very helpful. Maria and staff have always treated my family and I with like their own ohana. Come this storage if you want top notch service and reasonable prices. Pleasure to do business with!
Actually they deserve no stars!! My locker got broken in to nearly a month now and the only notification I got was about my payment that was past due. So yesterday, July30, 2017, I went down to and paid it. I wasn't planning on keeping my storage for another month, so today, July31, 2017, I went down to pack up my things. Only then when I got there, was I informed about my storage being broken in to. To make it worse, this happened on July7, 2017 but the only notification they had was to inform me about my late fees. Now, if this happened almost a month now, why in the world would they make me pay and why not inform me about the theft then. I had a lot of sentimental things that can never be replaced. All I know is that I better get a refund for this past month since nothing was left too store anyway, since they took it all, and also, for not informing me about the burglary when it happened, but instead, make me pay a month when nothing was there.
Maria great service!
Excellent service, Maria was very helpful and courteous, concerning questions about my rented locker, keep up the good work
This location is very clean. Customer service is excellent and their very helpful.
I was helped by Rose today she was super nice and answered all of my questions. She was very patient with me and indecisiveness taking me to look at multiple units and helping me decide on the one that would meet my needs.
Super friendly Service. Very knowlegdable. Great customer service is hard to come by now days and its refreshing when its received. Maria and her staff were awesome and they even taught my daughter rubber band tricks while being helped in the office.
Great customer service. Maria was great. Gets to know you and ensures that your experience is worth it! I'd recommend this place to my friends and family! Best customer service I had for insurance.
This is my first time renting a storage unit and i must say, it was the best service! Very friendly service there. HOKU was the best, she was very thorough with the information and got me through the process quick. I love this place!
Went into the office with my Gramma today inquiring information about storage. We were greeted with a smile and helped by Hoku. She was very friendly & knowledgable and answered all of our questions. We will definitely be renting with her in the near future. If you need storage go see HOKU!!! My grandmother says this is the best customer service she has recieved in awhile, so Mahalo Hoku for putting a smile on her face:)
Adrienne gave us 5*****Star Service... Walked us through the rental process with ease. Showed us several units with various options and made us feel like we were ohana. Mahalo!! :-)
Maria & Lee were a great help to me for meeting my storage needs. Maria helped to get the best unit to store all of my bulky items, freeing up valuable space in my house. I was shown a large variety of materials to protect all of my stuff. Maria did an excellent job of showing me the location of my unit, properly locking the unit, and using my code to gain access to the facility. Both of these young ladies did an excellent job.
Number #! storage in Hawaii. Manager Maria and crew members are very helpful and polite. Thank you!! Lobsang:)
I love this place. Great service!!!! When I came in I met Maria. She was pleasant, helpful, and had a smile on her face. Go see her for great prices. Then I came to make a payment and met Michelle and Paige and they were also pleasant and kind. The trainee Sean was also very helpful. Carol
Great customer service from Adrienne. Very friendly and informative. It was nice to speak to someone from my home state, and she really made me feel right at home.
Manager very friendly and helpful. Price for storage area is great.
Great service!!! Maria n Antonia were very friendly n helpful!
When I first walked into the door I was greeted with a friendly smile from Marie who was very knowledgeable and helpful in meeting all of my concerns about storing my items at Public Storage. I would highly recommend Public Storage to all of my friends.
Public Storage is so cool! I highly recommend Waipio Uka if you are looking for some storage. I went there the other day, and the ladies in the office greeted me with warm smiles and made me feel really welcome. It was nice doing business with these guys! Thank you Adrienne, Maria, and Antonia!!
Cheap, good access hours. Makes you buy a special lock
Adrienne showed the most geniune respect towards me, while showing me around the place. Absolutely the best experience for my first time renting out a storage place. Highly recommend this location and Adrienne as well!
This is my second time getting a storage unit from Public Storage.I Was greeted by Maria, she was very friendly and pleasant to talk to and very informative on the units. Service I got from Maria was outstanding. I would recommend Public Storage to any one , and ask for Maria.
The women in this place are fantastic
Maria gave Rockstar service
Maria is always so helpful and easy to work with. She also has a great attitude with a smile which goes a long way!
Great customer service and very clean facility. Got in with great low monthly rate! Would recommend to family and friends.
Maria and Maggie are fantastic individuals and are always very helpful. I will recommend my friends and family to this location. Mahalo, Stu
Thanks to Maria & Maggie for their excellent service.
Always GREAT customer service! Nancy was very helpful in solving my access issues. I was going to close my account but Nancy assured me that my concerns would be taken care of to my satisfaction. I love the facility and will continue to be a loyal customer. Thanks Nancy!
Just want to say thank you to the team at location 23081 of Public Storage @ Waipio Uka, Waipahu HI! Most specially I'd like to mention Nancy who made the process so smooth; what a pro! I was in a crunch being that I had to go back to the mainland in just a few days but Nancy enabled me to accomplish my goal! To top it all, she even shared mango from her backyard and homemade muffin! Thank you for your beautiful customer service and Aloha spirit! Mahalo!!!
Awesome service from Maria & nice unit she got for me
I love this public storage. The staff there is amazing. Maria is very friendly, and helpful. Always service with a smile. I would definitely recommend this place to family and friends.
Maria is very helpful & i would recommend coming ti this public any time & ask for Maria. Shes friendly & makes you feel welcome...
This is a great place to store your Household goods Maggie and Marie make everything easy for me and also very professional
Maria, Sylvia, and Maggie hooked me up! Through a deployment and all my items were kept in a secured AC environment! Conveniently located from my home. Also good for those last minute grabs and forgetful moments when the passwords blank. Go see them better than the one down the road!!
Excellent Service!! Easy to work with!
I came back to see Maria and her crew because they are the best at what they do. I stored her 4 years ago and came back because of the awesome staff, secured facility and great price. I hope they don't give me a rent increase. 😊thanks Maria and crew for always giving awesome customer service. Sean
Maria gives amazing service!
I enjoyed the staff's personalities and helping make my transfer between units easy and fairly quick.
I like it very much and I love it..
Maria an employee of Public Storage made my storage experience a pleasing one. Thank you
The sraff here is really helpful awesome attitudes will recommend to others
Love this storage location!! Very professional and friendly. Units are clean, gate access is easy and staff is great! You won't be disappointed renting here. I have rented 3 different units in the past...always a great experience! Mahalo Maria and Anu!
Maria did a wonderful job and was excellent. Great customer service
Great prices Great people an overall Great experience...
Awesome customer service. Maria and Breanna have always been super helpful whenever I had an issue and would recommend this place for all of your storage needs
Came in this morning in desperate need of a storage unit. Time is short for me an my funds were limited, but that didn't phase the manager Nancy @ waipio location. She took the time to check each location to see which unit would fit the criteria that needed to be met to help me out. 30min. Later it was signed an sealed. I can't thank u enough Nancy. I will definitely recommend this storage location in the future. Public storage should consider themselves lucky to have such a dedicated an outgoing employee.
Kathy did a phenomenal job! Was in, checked out the unit, and out with the lease in 15 minutes! Awesome work!
It's a place with you can store your things and safety
Chuck was very helpful with what size we should get for our unit! Saved us so much money. He even explained how to stack everything! Right on!
They are always helpful and the grounds and buildings are clean.
Maria was so helpful and I would recommend anyone to see her.
Because Maria and Michelle are the greatest and treats customers like kings and queens. Public Storage should close at 10am.
Maria and Michelle make you feel really confortable and welcomed. They're extremely helpful.
My stomach sore. Can't stop laughing. Maria has continued to be very helpful. She is quick to respond to any questions,concerns,or issues that I may have. Definately priceless for a business owner. 5 star rating is an understatement.
Best storage facility. Go see Maria and her crew. That will set you up with the perfect unit at the best price.
Great experience. Michelle was very friendly and very helpful. Thanks again!
I have searched around for the best storage unit and Public Storage was the best option for me. Thank you to Maria for providing the best customer service!
Maria and staff are awesome! You should come here if you need help with storage.they are friendly and helpful. Best customer service! Thanks Maria and staff!
Very awesome! !Maria tingco
My experience at this storage was great, Michelle and Maria made my transition in moving from place to place a great experience, with great smiles and laughter. Will continue to use this facility.
Maria was helpful for our move which thanks to her was a smooth and worry less process
I had a great experience in the office with maria. Showed me the ways on how to use the facility. looking forward ti moving in.
I've been using this storage facility for over a year and am very happy thus far. I originally didn't want to store my belongings but the staff helped assured me that I made the right decision. Maria and Michelle have always been helpful and friendly with me whenever I have questions. They have the best prices in town and the friendliest staff I know. Come see Maria or Michelle if you want excellent customer service and best prices! 😃😃
Thanks Maria and staff for an outstanding customer service. This place is always clean. I'll be returning if I need storage again.
Awesome, customer service I forget to lock the unit and was out of the country for over a month and the staff put a company lock on there for me. So I didn't have to worry.
I recommend this storage place to any one If you need a place please contact Maria she is very friendly and profesoinal i give her 5 stars thanks Maria
Angie & Maria are fantastcially amazing representatives of Public Storage facility
Maria was awesome, extremely helpful. Staff was very friendly. Would definitely recommend to anyone needing storage.
I'm glad I google such a great experience with Maria and angie in front desk...Thank you for the awesome help
These ladies here are amazing awesome!! Maria and Monique are the most friendly and helpful people i have encountered at a public storage.
Michelle and Maria are always helpful and it's always a pleasant atmosphere. Always smiling!
the storage prices are affordable and the staff are welcoming meanwhile helpful. the bathroom is clean for a storage place.
Love the customer service and the facility
Maria and Michelle are awesome they knew exactly what size unit I needed boxs and and supplies I needed to make this move successful and easy I've been using this location for the past two years never a issue clean and convenient location fast and easy process this will always be my go to location Thx Maria and Michelle!!!!!!!!
Fantastic service convenient and freindly people! Paulette Maria Michelle and Breanna are the best!
Staff is kind and friendly and also helpful! Best combination to have in my opinion.
Maria and staff are WONDERFUL!!!!! very knowledgeable and accommodating. please see Maria for your storage needs.☺😊😀😁😍💩💪👍✌
Maria and Michelle are awesome!!! Always helpful and units are clean.
Maria and Michelle has the most excellent customer service anyone could get. I highly recommend
We shopped around at many storage facilities and found Public Storage to have the best customer service, convenient and cleanest facilities. It has everything we were looking for. The staff is great, very helpful and courteous.
Maria and the team are the most professional and efficient team I have ever worked with. Their knowledge on systems and operations is top-notch. I have been working with the team for nearly three years with nearly five storage units and have never had an unpleasant experience. Their facilities are flawlessly maintained and their service is always professional and sincere!
Awesome customer service!! Be sure to ask for Maria or Sid.
Thanks to Maria, Michelle, Breanna, and last but not least Alicia, for the excellent customer service today. They really made me glad that I chose this location.!
vary helpful and excellent staff
Great customer service all the way around! Manager Maria and Michele are always helpful and courteous! Like the location and accessibility! Locker rates should be locked in as opposed to being raised at any time. Other than that it's been great!
If price is a factor continue to read. I have moved around from several storage companies though out the years, however the cost here has been the most economical. Other storage units raise their rates quite quickly, but not here. I will continue to stay here if the rent remains affordable. The staff here is always friendly and helpful and the facility is always spotless. Couldn't ask for more.
Maria, Michelle, and Alicia did an excellent job assisting me with my upgrade to a larger unit. They were friendly, professional, and courteous!
Staff members Maria, Michelle and Breanna are awesome. Always friendly and accommodating when I step in.
Units were clean and dry. Return customer! Brianna and Maria are fantastic! Very helpful and friendly. Recommend
I've been very satisfied and have no problems with the people that runs the facility. Very happy. Thanks Maria and the crew! No complaints.
very pleased with service, Maria was great, helpful and efficient. Property is convenient, and security appears to be very good. I will surely return if ever I require a storage facility in the future.
I love the staff here in Waipio. Very friendly. I think Michelle was the one that always helps me and makes me feel like family. The place is always clean and organized. Love it!
Fast,safe, easy going, friendly staff, MARIA n MICHELLE been awesome to me there very professional and straight forward. THE BEST STORAGE IN HAWAII ( WAIPIO UKA)#1. Keep my rent down then I'll stay here for a long time
Great customer service. Maria was excellent and helpful. Recommended!!
Really friendly Maria was really helpful and informative
Maria is the best. Always very helpful and fun to be around, took good care of me and my family!
Maria was awesome very friendly Staff......great experience!!!!!!
They asked me to write a review. I'm keeping my word, not just because they were really nice folks, but because it really is a good investment. Everyone said everything I wanted to say, though. So, c'mon...just do it, already.
Great staff & outstanding customer service!!!
When I first came to public storage waipio it was my forth stop of checking out storage places. Costumer service was excellent. Maria the customer service rep was very thorough and explained in depth the right storage size for our needs. Everytime I come the workers are welcoming with smiles on their faces. It is a very clean and secure storage place with easy accessibility.
Maria, Michelle, and Meagan were all very helpful.
Awesome customer service, very friendly.
Wonderful customer service, Maria and Annie are total sweethearts always with a smile and very helpful.
By far the best staff with Michelle, Breanna and Maria. I have had storages all over the world and by far this is the best hands down
Michelle & Maria are very helpful and friendly. The property is always clean and in good working order.
Maria and Michelle is awesome! If you want to rent a storage locker.. this is the place to do it. The customer service is great, facility is convenient and clean. Parking stalls are close to front entrance and elevators. Every time I go to my storage during office hours a cart is available to use. I highly recommend this location. 5 stars⭐️⭐️⭐️⭐️⭐️
Michell n Maria were very very helpful to me from da beginning to the end of my processing my storage through out the whole time...so glad that I came here in beginning for my storage need...I would refer anyone to come here of any storage need...much mahalo...thank very much...aloha
Joanie,maria and Michelle gave me a good customer service and show me the facility was very polite!!amen
Easy process, great service. Even the units that aren't climate controlled are well insulated, clean and dry. Maria is very helpful.
Michelle and maria were very bery friendly and very welcoming feels lyk i knw them for a long tym . Awsome oh wow kinna xperience SMILES! : )
Maria was awesome to work with. I got a great deal and a unit that works for me.
I love that place....they are sooo awesome....Maria, Paige, Michelle and Ty. Great personalities and wonderful to do business with!!!!
Maria and Ty Delivered great customer service and help me in my time of need. We enjoyed them so much we even hanged out after our paper work to talk stories. Great plse. And they security keys are awesome!
I've had such a great experience with the waipio uka location. Maria is always so pleasant and has remembered my name since day one. I have a had a great few years storing with them. Thank you Maria and Tim for all your help and friendly smiles
I had a great experience with Maria and Michelle. They were really professional, answered all my questions, and made me feel really comfortable to use this storage facility. They talked me through everything from accessing the gate, accessing the elevator, and locating my storage unit. Pleasure doing business with this facility.
Always friendly and always helpful.
I like their service, really helpful!" I need a more space and they hooked it up! Thank you Mak....
Stress free process ... Maria very delightful, knowledgeable and friendly! Explained terms and conditions with easy to understand language. Great 1st month rate and in and out in 10 minutes. Love the secure gated facilities ... excellent over all experience, A+ ... Good Job Waipio Uka/Public Storage!
Maria and Paige are awesome. Maria thinks English is universal and Paige doesn't like movies. However they make having a storage place actually enjoyable. I was hesitant at first, but they were very fast responding and extremely helpful. I wish I had considered them earlier as it was a great choice. The facility is great, location perfect to find, and very convenient. In my opinion, Maria and Paige treat customers like friends. World peace! And mass genocide apparently will solve all the worlds problems. Yay for World Peace!
Maria at public storage is one of the most helpful and personable customer service persons I have ever had the pleasure to be around as a customer. She was very knowledgeable about products and services at her location. She literally walked me through the area and ensured that I knew how all the security measures worked. The whole time she had a smile on her face and was free with her infectious laugh.
Paige at public storage was very informative and very very helpful. She gave me the best options for my move. I was asked what type of furnishings I would be storing to assure that I was getting the perfect unit for my needs. Awesome experience and very pleasant staff especially Paige!! Go see Paige I highly recommend her customer service skills!
The service and support is amazing. Especially Maria she's helpful and funny.
Customers service was awesome and on point! Thanks to Maria and Michelle!
The service that I received at this particular establishment was remarkable. Words cannot describe how excellent the service is here!!! Big thanks to the wonderful cast that the store has provided for the people of waipio! Thank you so much Ms. Maria and Michelle!!! -Chase H. Jackson
They really took care of me here at this location, I have currently been living on the mainland for the pass five years and throughout that time the wonderful ladies here have been outstanding. Maria, Makerita and Michelle made me feel right at home and me wish I wasn't leaving, so this is the spot to go for folks that care about you and will take care of things. Mahalo (Told you I wouldn't forget)
Maria & Michelle are awesome to work with! They take great care of the customers. The facility is great also!
Maria and Staff are AWESOME! I've been a customer at other storage companies but when I came to Public Storage Waipio I instantly felt like family. Keep up the good job and the ALOHA SPIRIT!
Very pleasant. Paige and Michelle are and were very friendly and informative with our questions. Thumbs up =)
Maria needs to be District Manager! :-) I love Public Storage! ALOHA!!!
Maria has been a very pleasant and knowledgeable very understanding as well. Thanks
Awesome friendly service!!
Had nothing but excellent customer service and genuine concern from the staff. Maria, Michelle and Paige are very knowledgeable and seem very passionate about their job. From beginning to the end of my 4 month storage use, I had wonderful encounters with them. I even got locked in the property and they reacted so professional and nice about it. The climate control, quality of the storage spaces and cleanliness of the facility were a huge plus. I will be using their services again.
Maria and Page are awesome! Very friendly and help!
Maria was such a pleasure to work with. Very friendly and helpful. Thorough and knowledgeable answering all my questions with a smile. Would highly recommend public storage at this location to anyone.
Ms. Page was so helpful and cheerful, she almost got me to sign on for a full year and I only needed a month! Great people, they work very hard and are very plea sent to deal with. Doing a great job Page, Maria, and Michelle.
Waipio Uka Public Storage is one of the few places that offer excellent customer service. I have recently rented a storage unit and was assisted by the lovely Maria and Michelle. They took the time to make sure I was completely satisfied with the unit I was renting. Maria and Michelle were friendly, patient, and helpful which is why I would give them my highest recommendation to anyone whom is interested in doing business with them. I am tremendously satisfied.
Maria, Paige and Michelle are awesome!!!!
I love place super clean Costumer service is always a1 Maria is always super nice and helpful polite and makes you feel welcome with her cheerful attitude and bright smile. She is the best a++++++
Michelle and Maria were helpful, knowledgeable, pleasant, and professional. After having searched the internet for a storage space, I contacted Public Storage, they immediately emailed me back with a confirmation number. Based on my experience, I would recommend Public Storage. I know that at the time that I was searching that they had the most affordable units available. The size of the unit is exactly what I needed and the building it is housed in is clean and secure. After having gone to other storage facilities, I know that Public Storage was the best deal for my storage needs.
My experience was so easy and pleasant. I've never rented a storage before this place, so I was pleased to have picked this one. "Michelle" made my move comfortable. She toured my space and made everything easy to understand. I'm happy with the price I've gotten and worked with me really fast, considering I only had a time limit to move all my stuff. I will definitely rent from here again when I need a storage unit.
Maria and michelle have been such wonderful people. They always had a smile on their faces always greeted us and helped us whenever we needed. Best storage place to go! The storage facility is easy to find I highly recommend this storage facility.
Manager Maria and Michelle were wonderful help for me when I needed to store my boat for a few months. They made me feel like family and a valued customer and the price they gave me was better then all the other storage units around. I would highly recommend this storage unit to others and would use them again.
I am very happy and pleased with your customer services , and service reps.
The employees at this location are very welcoming and freindly. In paticular Maria.
Maria & Michelle were simply awesome! Great service, very clean, and easy access! I would recommend everyone to use this facility.
Maria and Michelle gave great customer service, They answered all my questions in a professional way... I recommend to go and see them.
I just want to shine the spot light on Maria at this particular Public Storage location. She was super friendly with a genuine smile, moved very fast, and went out of her way to make sure that I was taken care of. She was even out in the rain making sure I entered in my pin correctly and made sure I was okay. Maria is awesome!
I really like this location. They have met my needs in terms of customer service especially Paige and have followed up with me several days later on moving in. I know they may have some nice walk in rates at the counter however here's a TIP: LOOK ONLINE FOR MORE DISCOUNTED RATES! My walk in rate for a 10x10 was $192 walk in rate. But I did look online and got an online deal for $164! Talk about enhancing the customer experience! The place is clean and well maintained and very secure. I asked Paige what's the occupancy rate here and she said 96% of the units are occupied which says a lot about this location!
I had a great rate here and the staff was always very friendly and helpful. Maria and Paige were especially great. I would recommend this location to anyone. I would have continued, but had to move to the mainland.
Overall excellent service from beginning to the end. Paige, Michelle and Maria were very helpful. You girls are the best! I will definitely highly recommend this location!
This storage property is well maintained. The atmosphere of feeling being home due to the nice and helping hand of Maria, Michelle and Paige that works there. I have no complain whatsoever just all compliments. Thanks for making my stay a pleasant stay.
Great support from Michelle & Maria when required. I really appreciate the.kindness and courtesy they provided to me. Super employees. Great crew!!!
Paige, Maria & Michelle were such great help on getting me moved in and moved out smoothly..
Highly recommended for personal and business. The staff-Maria, Paige, and Michelle were very helpful. I've been with this locations for almost 3 years for business use and not a single problem encounter. The price were very competitive but we would like to have a better price for loyal customer to the locations..Keep up the good work.
Great service, good pricing, convenient location. Maria was very friendly, personable and helpful. I actually reserved a unit at a different location but ended up here by mistake. Everything worked out and I would HIGHLY recommend Public Storage and this location in particular to anyone needing a storage unit in the central area.
The staff there are very nice. I was helped by Maria. I once left my unit open and they secured it and called me. It's so nice to know my things are safe there. I appreciate that. I appreciate places that are clean and well kept. and is AC!!!!! haha. Thank you so much!!
Just got a unit with at this location, and the service is awesome! Storage units are pretty much all the same; just ask for easy access and a decently clean location. What makes this place really shine is the service! The ladies were all helpful and made my hurried selection enjoyable. Maria was able to go through all the security ins and outs efficiently and thoroughly all with a smile and even laughed at my lame jokes. Over all, I'm definitely happy about this place.
Have had a unit with this location for almost two years. Since the very beginning everyone has been extremely helpful and friendly. After our first year when we moved and needed to upgrade to a larger unit, Maria hooked us up with one of the most convenient units in the place which has made it hard to move to a unit closer to town especially since town units are almost twice the price. Looks like until we get a bigger house, we'll continue to be completely satisfied with our outstanding experience at Waipio public storage.
I really love this location. Michelle and the crew are really really Great!!! They took care of all my needs and met my expectations. I would recommend anyone needing a storage unit to contact Public Storage at Waipio (UK e'e street location).
I've been to Japan a couple of times and I am always amazed at the level of customer service there. I always tell my personal and business friends that if they want to see how customer service should be done, they have to visit Japan. I just discovered that they don't have to go that far after all. Japan has nothing over the staff at Public Storage in Waipio Gentry! The staff (Maria, Paige, and Jackie) always greets you with a smile and are eager to assist you. The facility is always spotless and well maintained! If you're looking for additional storage, you should check them out. Their prices are not bad too.
As a small business owner of Lopez Towing I was in search of a 10x30 storage unit to store equipment and tools that are part of my business I was able to lock a great rate online, and soon enough I made my way to the PS office where I was welcome by Maria Ting who was glad to help me out by showing me the unit . The unit was clean ready to move in and was impress by how much room there is to drive right up to the unit. The price was super cheap by far the cheapest on the island and the location was perfect very central Oahu. Maria is a huge asset to the company she made me feel welcome and the sign in process was a breeze very professional with her customers and had a one on one interaction with me. Office had nice cold AC and very clean and up keep. I highly recommend to any small business owner or military personal super high tech security "Fort Knox Style" Thanks Maria and the Public Storage Staff Mahalo
The staff is amazing. Maria is great and very helpful. You are always greeted with a smile, and everyone there is very helpful and accomodating. The facilities are in great condition and the security for the building is very reassuring. Would recommend anyone looking for a storage space to check this facility out.
The staff at this Public storage are fantastic! We are always greeted with friendly smiles. We were very lucky to be able to work with Maria. She answered all of our questions, gave us a tour, and helped us find the perfect unit. I highly recommend this Storage complex. They are very helpful and friendly! Be sure to ask for Maria!!!
Outstanding customer service. Maria was most helpful and made sure to cover every aspect of access, rates, contractual obligations, etc. I would not hesitate to recommend others to use the services offered here. By taking advantage of a temporary sale price, we also got an amazing deal. Five stars.
The staff and facilities are great! Maria helped us choose the right size storage that we needed and in a great location on within the well-maintained building. There is nothing that this place could improve on. The storage facilities are great. The staff is awesome! And the prices are very good too. I'd recommend anyone that needs storage to get one here because it's perfect.
Maria showed me the unit I was interested in, and was very helpful in getting me set up for my storage unit. Maria took time to show me everything , to include how to get in and out of the storage area. Great experience, friendly service. I will recommend others to check out Public storage at Waipio Uka St.
All three employees (Maria, Michelle, and Paige) were very helpful and understanding with anything I requested. I enjoy every moment of their help and assistance. I will always recommend this unit area you a family or friend. Very well service!!! :-)
I had a great experience! If you want great service, friendly environment and professional setting come here and ask to see Maria, hands down one of the best customer service agents! Oh and you go Maria with all these positive reviews you rock girl!!! :)
The Staff and the facilities were excellent. The staff kept us informed of the specials. Inside the facilities were clean, well lit and smelled fresh. Sometime outside there was rubbish that did not get picked up all day.
The entire experience was pleasant and professional. Paige took us on a tour around the complex & we were very impressed with the facilities cleanliness and the air conditioning. I was comforted with the fact that the entire storage had air conditioning and that all of our belongings would be in a cool environment. Paige was very knowledgable and answered all of our questions with ease. I had my two young daughters with me, which many would feel is a major distraction... but Paige handled it like a champ! Overall I'm pleased with the experience we had at this storage unit & I love it's central location, very convenient =)
I met Maria when planning for a storage locker that can be transferred to another individual. She explained the process and answered all my concerns from the beginning to the end of the storage time.
I highly recommend this storage facility. It's very clean, very secure and the staff there are excellent. Maria, Paige and Michelle are so polite and very accommodating. Once I came just when they were closing mad they stayed late just to help me. I would definitely rent a storage space from them again!
We are moving to new house but in the mean time we needed to store some personal belongings. Michelle at Public Storage Waipio Uka was very helpful in getting the right size storage locker and was very courteous in helping us so that we were satisfied with our plan.
Michelle had great customer service. Public storage is cheaper than our current storage facility. They got us at the price and customer service.
Great location. Great staff. I was helped by Maria who was able to get me a great deal on my storage. I consider this Public Storage like my extended house. Other renters are good people and friendly. Very safe. 2yrs renting
This was the best customer service experience Ive had with a storage company. Prices are cheap. Maria, Paige, and Michelle are the dynamic trio. Id highly recommend this storage place.
I have used several different storage facilities in the past but I am definitely going to stick with this facility from now on. The staff is so nice, especially Maria! She made sure I received the best deal for what I needed and I really appreciated that! She also made the process of setting up the storage so easy and always has the answers whenever I have a question about my account. I would recommend this Public Storage to anyone!
Thank you Maria for being a great part of Public Storage. Maria made my move a great experiece
We have been renting a storage space plus several parking spots for several years now. We have stayed because the management is both professional and friendly.We have always been pleased with the service we have received from Maria and Michele. They have always handled any of our concerns quickly and efficiently. We would recommend this facility whole heartedly.
I had a wonderful experience here. Maria and Michelle were very supportive to what I wanted. Very kind and pleasant to be around and very informative.
My husband Jason and I, absolutely love this Public Storage!!! Other storage businesses cannot begin to measure up to the hospitality, professionalism, and stellar service that this Public Storage location offers!! We felt like we were part of a family the moment we walked in. We go there on a regular basis, just to talk to the staff. Thank you all at Public Storage Wapio Uka for this awesome experience!!
Convenient location, the staff are very friendly, clean facility, Maria, Michelle, and Mark all know me by name.
I stopped by this Public Storage to scout for "going prices" of space, with the actual intent of going close to town side for a unit. However, as soon as I walked in the front office, Paige immediately greeted and welcomed me and gave me the first class tour of the facility and helped with my storage needs. Needless to say, I ended up getting a unit for multiple reasons. 1) Customer Service - First impressions for customer service are a big deal and here they make you feel like you're their only customer. 2) Security of my valuables - Review of the area and the safety/security measures in place are great. 3) Cleanliness - Need I say more? Thank you Paige for helping and recruiting me into the Public Storage customer list! Michelle deserves honorable mention for my recruitment day and all those hectic move in days following. Your a great help! All of you. Thanks, Armando
Maria is awesome. Highly recommend,very professional and friendly. very helpful with my issue, you have my business ! April
I recently upgraded my storage space and Maria was able to find me a BIGGER space for $100 LESS than what I had been previously paying. The facility is clean and I have never had a problem with anything there. I would highly recommend this particular storage facility if you live in the central Oahu area.
Thanks to Maria she has been very helpful in all my needs here at Public storage. because of her and the staff is why I don't go to another storage that is closer to my place....The property is well keep and clean at all times. everyone is so happy full of smiles...keep it up gang... Happy Customer, Johnny
Maria is very helpful. she answered all my questions and accommodate to all my needs. she is very cheerful and have a great sense of humor. I really recommend her for ur needs.
I been with public storage in Waipahu on Ukee street for a month. I love the location and hours of access. I want to thank Donna for making our public storage needs very professional and friendly..... would refer others to use public storage for there storage needs and they have many locations and various sizes that will be useful for your personal needs !!!!
Maria, Sean, and Paige made this experience of renting a unit very smooth and understanding they took their time to break down every inch of the process of renting a unit. If you want to rent a storage unit. These guys are the ones you want to go to. Its just like seeing family when you walk through those doors. Keep up the good work guys!
Wonderful Location excellent staff to include Maria Michelle and Paige they are wonderful staff members this is my 3rd time renting with this location.
The staff running this facility are extremely professional, courteous and have serviced our business needs well "above & beyond" standard expectations over other storage places we've used in past. Maria and her team manage the location very well with excellent customer service. I would strongly recommend this facility and will probably kick myself later for leaking word out on such a good secret for storage in the Waipio / Waikele area. Excellent job & keep up the great work.
I was authorized 24 hour access which is needed for my business. The facility is kept clean. The ladies who work there, Maria & Fa, are awesome!
I"m very happy that I choose public storage @ 21710-waipio/ukee St. as my storage area for my needs your service person DONNA is dedicated in providing the highest quality, professional service, ready to answer all and every questions you may have, you are treated like a family member, thank you , keep up the good work DONNA , I highly recommend public to all my family and friends.
Maria and staff have been extremely helpful since signing up for our space. Of course, we've upgraded our space twice and the gang has been more than accomodating. Anyone thinking about renting a storage space around Waipio Costco, will not be disappointed if they sign up here.
I would highly recommend this storage facility. The staff is friendly and professional. Go and see Maria, Michelle, and Aimee if you're ever looking for storage. The building is nice and clean.