Public Storage Self-Storage Units at 94-1355 Waipio Uka Street, Waipahu, HI

Maria is awesome!!! The space was great and larger than I thought! The location is super clean and secure! Would recommend 😜

Samantha was super helpful and courteous. I had requested a quote and she called me to introduce herself and answer any questions I had about renting space. Everyone I have encountered including the people at customer service line have been very helpful.

Maria at the front office is amazing! She got my husband and I a storage unit that will fit our excess from downsizing homes. She explained how everything worked in detail and helped us sign up. Mahalo Maria for being so welcoming and detailed oriented.

Maria was very helpful in getting us setup for a new space! We took advantage of the Fourth of July sale for our storage unit. Maria gave us a tour and explained everything in detail. We recently moved from California and needed some extra space for our belongings and she found the right size for us. Mahalo Maria!

Facility is great, and very clean. Maria was a lot of help. And I was able to get my unit half off for the Fourth of July sale.

Maria is the best public storage person and manager ever , I highly recommend this units

Returning customers from 10yrs ago. Thank you so much Maria for all your help again 😊

I’m so glad I went with this storage unit for my household goods. The facility itself is kept clean and you can tell that they take good care of this entire place. I would like to give a huge shout out to Maria - She has been there to answer any questions we had from day one. Other than being polite and courteous, she brings so much for the aloha vibes every single time! In one interaction, I came by the office to let her know that we will be vacating our units in the next 2 weeks. She very tactfully and respectfully told me that they don’t do prorated rent because they operate as “month-to-month” leases only. She also gave me detailed instructions on what I need to do when I vacate the units. I appreciated the way she delivered this message and her awesome customer service. Thank you Maria for making this such an awesome experience for us! We’ll definitely be back again when we return.

I have been to a few different storage places but this one is definitely the best! Maria helped me out she is Great. Explained everything thoroughly!

Best Public Storage by Maria. Clean and fast. Like new tech on phone app way without get off your vehicle to open gate so quick. Maria so kinda!.

Maria was awesome and took care of me. Got all set up in a few minutes. Definitely recommend seeing her as she was polite and professional.

Maria is Awesome!! Thank you for helping me get setup in my new unit and awesome customer service!! Everything was fast and easy!!

Maria and Yolanda were amazing. Helped me find a spot and got me familiar with the place. 10 out of 10, would use again. Also is climate controlled, so my furniture didn’t fall apart

Yolanda and Maria were great. Easy and helpful setup.

If you are looking for storage take a good look at Public Storage in Waipio on Ka Uka Blvd near Costco. Clean facilities and great friendly accommodating staff. Maria is great and was able to help with cancelling my reservation at another location and able to get me in here. Plan to rent the unit for the long haul. Mahalo Maria and thank you Public Storage!!!!

Maria and Erilinne are awesome employees. They are friendly and very helpful.

I have rented two times from public storage in both times ended like a nightmare, one time was under my name and the last time was under my fiance's name. The day we moved in I asked the girl at the desk, hey do you know there's a fork truck, tractor trailer and 10 pallets full of stuff and they were up there all night?, she goes oh they're not running a business they're just storing stuff. My fiance and I could not even move our stuff into our unit we almost got ran over three times by a Big fork truck and a pallet full of stuff 7 ft high it took us an extra 2 hours to unload our truck into the unit, so in that case we got out of there at 9:01,and the next day my fiance told me we got a notice that we were late leaving the premises. The next day the same thing happened but that time we were having to walk around their pallets they had pallets all along the building in The walking path to where if we wanted to put something upstairs in our unit,"we had two units, drive up downstairs and a unit on third floor" we had to walk all the way around their pallets into the driveway between their tractor trailer and their pallets into the raceway of the fork truck, needless to say it took us another 2 to 3 hours longer than it should have because I got ran down by the fork truck and slammed into the pallets !! They definitely have a business running inside the facilities they have tractor trailers coming in twice a day they also have box trucks getting loaded in and out several times a day. It's hard to get anything in and out of your drive up unit. We were only there for 3 weeks and they must have seen me taking picture of the fork truck and several pallets full of items being kept outside after hours and of the crazy fork truck drivers during hours, because as my fiance and I was coming in one day they told her she has to move out that she was one minute late and 4 minutes late the second time I got pictures of this fork truck and several with the tractor trailer sitting outside with at least 10 to 15 pellets every night right before closing. I asked the girl at the front desk The day I moved in as I mentioned before,do you know there's a fork truck sitting up there with pallets everywhere she goes yeah but that is not supposed to stay outside, I said there's a tractor trailer sitting up there that's not even a rental spot she ignored me. And then I told her the next day we're having a hard time trying to move in because the fork truck is scaring us running up and down right next to a our truck. She still ignored us!! The fork truck has been parked outside with at least 10 to 15 pallets every night. When I asked for the district managers number and gave her a call and told her about what's been going on, I get kicked off the property. I am in the process of getting a attorney this time this is the second time I dealt with this district manager she is the most disrespectful ignorant person I've ever met. Please do not rent at public storage You will regret it!!! I told the rep the very first day I know there's something going on with that fork truck up there they're running a business the employers at public storage is getting paid off somehow other than just renting them 15 units in a row and I think my fiance was treated unfairly just like I was the last time!! We are very clean, respectful customers we did everything within the rules other than we made it out a couple minutes late because we got hung up with the business going on all around us, they're loading a box truck up 8 hours a day with pallets and fork trucks everywhere!! I even got slammed up against the fork truck and some pallets by the drivers to the business. I didn't say anything at the time because the district manager was such a jerk to me The first time I rented and she never gave me a reason why I got kicked out that time ?? We really didn't get a reason why my fiance got kicked out this time other than she was late leaving but got held up by the interruption going on. Please do not rent here. As you will see a civil lawsuit will be getting filed soon.

Wonderful place, Maria has been my go to person here for years.

Maria was amazing! She was extremely helpful and friendly. Thank you Maria :)

Maria/Yolanda They are the best

Working stuffs are amazing here! First time we use Public storage and the check in process was so fluent and the stuffs are very welcoming! Amazing experience and definitely choose to store here again if we get chance

Thank you Maria for helping storage. She so helpful and nice.

Maria has been so helpful throughout my storage process. She has a friendly demeanor and great customer service.

Brenda and Maria helped me out so much with transferring my storage unit and looking up all my questions. They were so sweet and I was in and out the office in under 15min.

Manager Maria very helpful with our first storage. She made sure we understood everything. Very easy to talk to and friendly.

Maria was awesome!!! Met up with us on a Sunday and was super helpful!!! Great service super friendly!!!

Had issues trying to set up everything on my phone...Went to the office...Maria helped me with all the set up that I needed.. Awesome Customer Service

Maria and Diane was awesome in helping me with what I needed to do. =)

Maria and Brenda are AWESOME!! Give them both a raise and make sure you keep them!

Maria is as amazing, everyone was helpful definitely 100% recommend coming here

Manager Maria is absolutely the Best! She is so easy to talk with and very pleasant. She's a gem to the Public Storage company. We appreciate her...Thank you!

Manager Maria is ALWAYS so kind, accommodating, very pleasant to work with and speak with. A very valuable asset to Public Storage!! Thank you Maria!

Employees were very nice and welcoming. Maria was very helpful as we are college students and storing our stuff over the summer was very easy.

maria was super helpful and got a great price for my unit!

We came here to get a storage while away till college starts again and the workers here are so kind. Maria is very helpful!

Maria is the best! I have been to several storage facilities over the years and Maria made my visit to this one the best experience I’ve had.

Maria was amazing! Thank you so much!

Great service.

Maria was the awesome - thank you!

Needed a rental unit for a month. Maria and her team worked hard to find the right storage for me. Setup as a new customer was seamless. Excellent customer service and communication. 100% recommend this Waipio location!

Public storage is the best !!!!!! Skye and Maria helped me with everything and it’s convenient and the app is great it’s keyless entry with the app easy access and friendly staff !!!! Highly recommended Safe and secure Thank you public storage

The move in process was very easy and Maria was extremely helpful! Definitely would recommend this Public Storage.

Maria was excellent help and service

Thank you so much to Maria for helping me with everything today and fixing my mistake with getting to small of size get you the right size we need

Maria was very helpful and it was a great experience

I had a great experience with Public Storage! The customer service was excellent — very kind and helpful. The move-in process was smooth and easy, and the mobile app is super convenient. The storage unit itself is clean and well-maintained, making it a pleasant space to use. I’m very satisfied overall. Highly recommended!

Clean area, helpful staff great unit prices easy location for most of island

Maria was very helpful

Maria went above and beyond to assist me in getting my storage situated and applications of Publuc Storage up and running. Many mahalos!!!

Sky was very helpful, patient, courteous and knowledgeable. We had an awesome experience with her viewing the units. Mahalo!

Shon at Waipio Uka Public Storage is AMAZING!!! She went completely above and beyond helping me secure a storage unit and helped me with all of the forms. She was kind, patient, and professional all at the same time. If anyone needs a storage unit, go to Waipio Unit and ask for Shon!!!

Sky was very helpful. Walked me through the whole process and made it a breeze. Thanks Sky

Maria was excellent and very helpful with helping me getting my new storage

Maria was a big help. She was very knowledgeable.

Sky is informed helpful and a pleasure have help me👍🏼

Maria was very Helpful and easy to work with.

Sky helped me understand and sigh in to my unit.

Great service from Sky. Very accommodating :))

I would like to take this time to recognize Maria. I have been doing business with her since 2012. She has never missed a beat. Always ready to help and take the extra step. She is professional and fun to work with . She is very knowledgeable and shares with new employees producing more outstanding employees. It is my recommendation she be promoted to district manager or higher. Mahalo again Maria for the years of outstanding service. Looking forward to working with you another 12 years.

Great service! Have always received wonderful service from this location. Mahalo!

Sky and Maria were the best. Quick and efficient set up, friendly and able to help with a smooth move in.

Great, friendly service! Will definitely recommend.

Mari and Sky, was so awesome. Thanks!

Maria you are so awesome! Thank you so much for your help❤️

Janet was extremely helpful and gracious! Happy to rent here.

Maria & fern was excellent in helping me out on my storage unit good customer service Update, I got another unit at a cheaper price. renting online is fast. Maria is always the best!

Maria was very helpful and professional. She is a keeper

Awesome

Maria has been very awesome with her customer service and understanding. If you need help with something she is a champ and can help or guide you however possible. Thank you Maria!

Maria and Joy they both were so nice help with everything I needed. 👍👍👍👍 great service 💯💯

Amazing service!! Thank you so much to Maria, Shon, and Joy!!!

Shon Da Best

Maria is awesome, very thorough, very professional and helpful beautiful 🌹❤️‍🩹🥰⭐️⭐️⭐️⭐️⭐️. Mahalo Maria. Thank you a million

Maria, Shon, Joy were wonderful in helping me with my unit. Made things smooth and effortless. Always a pleasure working with public storage for my storage needs. 5 stars

This was my first time using a storage facility and I’m glad I made the decision to utilize Public Storage. Maria exhibited high-level of service, and allowed me to feel comfortable and confident in utilizing everything that Public Storage has to offer. If it’s your first time using Public Storage I recommend that you make your rental in person to ensure that you don’t miss any of the features available to you. Mahalo🤙🏽

Very easy to get to. Very clean lockers and common areas. Always had a cart to use. Great and friendly staff. Fair prices

Maria and Beth is awesome and very hard working

Maria and Bran are da best! Always hyper friendly and great customer service! Awesome job, gang!

The staff at this location are phenomenal! While I was stationed in South Korea, they were very kind, helpful, and responsive to me when I called from overseas. They are always polite and professional! Great job team!

Maria was very kind and very easy to work with.

Good deals!! Affordable prices!!

Maria is awesome! Easy to get a storage!

Diane was amazing! So friendly, helpful, and informative!

MARIA (at 94-1355 Waipio Uka Public Storage) "customer service representative" was VERY VERY GREAT in helping us "look at the storage" unit before purchasing a space to rent. She was very informative & helpful step by step in how to rent a space, how to use the app, how to have access in and out of public storage. Instructional teach back provided until I was comfortable doing the app and code on my own. she was very patient with showing me and my family how to use; store our property in the unit! I HIGHLY RECOMMEND THIS UNIT WHERE MARIA WORKS AT!! SHE SAID SHE WOULD BE THERE IN THE RENTAL OFFICE & SHE WAS!!! Made my reservation a day ahead , she also answered my phone call or RETURNED my call when she could not answer! Luckily I got a unit TODAY!!! Thank you MARIA FOR YOUR HELP!!!! aloha!! da Mercados!!!

Maria was super helpful!! The BEST customer service!

Maria is very helpful and nice. The online registration is very easy to navigate and same goes to the Public storage app. Highly recommended using the app.

Maria is the absolute best! Kind, considerate and very efficient and effective! She is a winner and the best Representative of Public Storage ever! Would recommend renting storage space here with Maria!!!

Awesome, unbelievable, the best of the best.

Great service Maria

We decided to rent a unit at the Waipio uka street location we were helped by a staff member named Diane very helpful great personality made our experience there welcoming Diane seems to love her job and I wish she was able to work that location more often 👍

Maria was helpful and good. Thank you.

Maria was very helpful. The storage was great, no problems.

Maria is super cool! She deserves a raise

Recently got a storage unit here. Maria helped me out and got me squared away quick. She is very friendly and got a positive and fun vibe. She obviously cares about her job and this facility, you will not be disappointed with her service!

Awesome place, very clean, Diane and Maria are great , friendly, people. Great place!!!

Marie is awesome

The worker Maria keeps the Storage facility clean and proper. Getting the unit was also very easy as you can do it online. Very grateful for the services.

Maria is awesome

Maria is supercalifragilistic! Exceptional customer service.

Great service. Storage units common areas clean and AIR CONDITIONED! Front office mgt. friendly and helpful!😀

great experience today by the staff at the Ka Uka Public Store location.

Maria was awesome to work with. Great customer service and great personality 💯 Thank you for helping us with everything.

Maria is awesome and very helpful! Go see her!

Excellent and superb customer service, accommodating and anticipating before I even ask. Proactive service and deserving to give MARIA of Waipio Uka, Wailuku storage location a 5 STARS🌟 🌟 🌟 🌟 🌟 .

Maria is awesome, she was helpful a wen I had a problem with my auto pay. Also has a pleasant personality !

Maria is wonderful. She’s a greatest asset to your company. She had helped me a lot with my rental space. I recommend you to see her if you need a storage unit in this location . (waipio uka)

Nice, clean and safe facility, friendly staff and would recommend to others.

Maria was very helpful in getting the space we needed

The location is clean, secure and well managed. The Office Manager, (Maria), & Staff, (Fern), were very helpful and made my unit transfer possible, which I sincerely appreciate. Thank you very much!

Great staff! Ms. Maria the property manager I keep in touch with is amazing. Love the app entry after and the place is always clean

I’ve been a loyal customer at the Waipio Uka location for many, many years. the reason I stayed with them is their great customer service, location and the sense of security it provides. I appreciate the fact that there is a secured gate and not an open lot where anyone could just enter. The office staff - Maria & Ling, made my unit transfer very seamless. So very friendly and great customer service! My rating reflects the dissatisfaction regarding the rental cost increase amounts, even after being a loyal customer for over 18 years. I would hope they would look into a loyality plan of some sort, in the near future.

MARIA GAVE EXCELLENT SERVICE AND SHE WAS SO PATIENT AND UNDERSTANDING WITH ME..if I could I would give her 100 stars..

Fern so helpful with helping me choose the right size storage, schedule my close out and walked me through the app! awesome and amazing experience! recommend that you call her for your storage needs!

I just moved into my new unit at public storage, I was having a problem with the unit and they took care of the situation right away they put me in a new unit which I really appreciate and this was done yesterday on New Years Eve

Storing my items at Public Storage was a positive experience. When closing out my unit, Maria provided me with the information I needed to make it a seamless transition. Appreciate the help!

I really enjoy Maria and Fern as they are both helpful and always smiling

Janet was very helpful!!

You're the greatest.great customer service

They are awesome!!!

Great Storage location! And the Office Staff Maria & Janet were phenomenal, very friendly & helpful.!! Maria walked me through the process in great detail, to include how to use the app when entering the access gate (if u don’t want to use the Keypad). The location has plenty of space if you drive a Big F-150 like I do. Also plenty of Space for large moving Trucks, to where you won’t have to worry about obstructions. This is my 2nd storage location on Oahu, & by far the best staff I’ve encountered.

Fern and especially Maria are really awesome.

Maria is the best. I had help moving and made a mistake with which PS location to move my stuff into. Anyway, we were already here trying to move in but couldn’t understand why the gates weren’t working. Maria came out and asked what was going on and I looked at my reservation and realized we were at the wrong PS and asked her if we could change it on the spot to this location since we’d already started to unload all the cars. Maria was so helpful and made phone calls to the other property and figured all the paperwork out to get my account switched to this location. 5/5 stars!

Maria is awesome! She helped with my storage needs. Fast and friendly. Great customer service! Thanks Maria!!

Maria was always helpful and pleasant from day one. It's hard to find good customer service nowadays but I have to say Public Storage is doing something right! Thank you!

Marie was great.

Maria is amazing. She showed me all the units and gave me great options. The units are very clean. The staff are very friendly and welcoming. Maria was very helpful and assisted with me any equipment I needed to move into my storage.

Customer service was great 🤙 at front desk. Maria helped me and walked me through to my rental. She is awesome and has a beautifull smile. Mahalo

Jaed is Awesome, Amazing, Excellent, Professional, and exceptional service, friendly people. My first and I felt very welcome.

Lauryn, Sara, Maria, and Sylvia were great! Couldn’t have asked for better service. They helped me find another unit to fit my needs. They were very courteous, and on top of things. I have used this public storage location for a few years in the past, and I am currently using them again for about a year now. Wouldn’t dare use another location, I like the security and safety of this location. My only gripe is stop raising my rates public storage! Which I know the staff there have no control of. So once again kudos to the staff at this location! Great customer service with a smile! Update to post! Had to give a shout out to Maria and Fern. They’re always looking out for their customers. Unbelievable customer service and professionalism. Best storage place on the island! Thanks again!

Great customer service, Maria was awesome and very helpful. Recommend to other families if looking to find a storage unit affordable 🤙🏼

These two women's are the Best customer service rep. for your company. They are Fern and Maria at the Waipio Uka location. Very helpful when you step in there office, also very pleasant personality.

Excellent manager. Maria is loved by everybody. Exceptional.

Came in to officially open up my account and by far the best experience with working with Maria. She explained everything to me in regards to me opening my account to what to expect and my plans. She’s very knowledgeable in her line of work. Thank you again.

Maria is awesome she really good

The best ever!very charming and helpful... much Mahalo to Fern and Maria

Fern and Maria were so awesome !

maria is awesome!!! so grateful for her patient and positive attitude💗

Maria was awesome in helping me set up everything! Very glad I chose this place!

Great friendly hospitality and quick service from Maria! She helped me out and has awesome customer service! I was able to secure a storage right away. Mahalo 🤙🏽!

Fern assisted me I registration. Very Professional Polite Helpful.... Thank you Fern!!!!

Great and convenient location. Maria and Fern is wonderful.

Came to see maria and she was very helpful

Excellent service by Casey for processing my rent request!

Maria at the Waipio Gentry location was awesome she was so patient and friendly always with a smile on her face showing us the different units multiple times so we can decide what we really need. She also helped us to set up our account on the app and made us try it out in case we had any questions or ran into any problems. Her customer service skills were awesome and we left satisfied and with a smile on our faces.

Maria is the absolute best!! She is so friendly and helpful. One day I forgot a box of my things outside of my unit. she called to let me know and kept my belongings safe until I could return to get them. Mahalos sooo much!!! It’s like leaving my stuff with family. I highly recommend this place for everyone wanting to store their belongings and not have to worry. We’ve had this unit for about 8 years and not a single complaint. Only gratitude. Thank you Maria!! Aloha

Fern and Maria have been very helpful with the units I've had. I've switched units multiple times, and each time, the process was quick. Fern explained to me the details of what would be the best option for me. Maria was very friendly, and even though I had mistakenly left the lock on my old unit, she was kind enough to tell me it was OK and not to worry. Both Fern and Maria work great together as a team and are always happy to answer any questions that you may have. As for the units itself, there are flatbeds that you can use for your convenience. There are more than enough so you don't have to worry. Inside is very clean, which is great! And I believe the 2nd and 3rd floor has AC, so if you're working a sweat, you'll be able to cool down a bit. Another thing is, if you download the public storage app, you can conveniently see your payments and when it's due. And open the gates and elevators through your phone rather than typing in the pass code. All in all, I find this public storage to be in amazing quiet spot, that can run its business really well, and it's mainly because the staff there are very friendly and organized.

Facility is great, clean, and the staff are much more better to work with and very personable. You know that the staff is great when the renters are always saying hi and smiling to the staff, know them by their first name and always coming out with a smile. Maria at Public storage at Wapio Uka location made the transition to this facility worthwhile. I was having issues with another unit at a different location and was ready to just move out, but found a unit that was available at the Wapio Uka St location. Maria was so helpful and awesome during my initial visit to see the unit and she did such an awesome job when it comes to customer service. She showed me around the facility, showed me the correct or exact unit for rent, answered all my questions and even provided me options. Chanda from corporate (yes I had to contact their corporate/ division manager for my issues with one of the facility) helped me with a problem with a previous unit at a different location and it was investigated. Chanda helped me correct the issues and worked with my transition to a new one with Maria at the Wapio Uka St location. And even after all that and the move, and I started renting, Maria would continue to follow up, made sure my unit was secure, and made sure all my needs met and that any other issues were resolved. I am glad that I got to meet them and would recommend this location to anyone. Thank you!

I've been renting a locker for over 15 years the place is good clean friendly service some workers not to friendly. But owell make do prices are little pricey but now days what's not pricey lol check um out Aloha

This is the best public storage location. I have interactions with Maria and Bran and both of these employees are exceptional and very personable. Anytime I was at my storage unit and the employees walked by they always engaged me in a conversation, to make sure I was happy and if there was anything they could do to make things better. I rented a locker from this location from 2019 - 2023, and if I need any more storage I would return to this location no question!

Maria was so helpful and kind. Would highly recommend Public Storage, especially this location! The process couldn't have been smoother!! Mahaloz Maria 👍😁

Maria is awesome and we’re very to have her. Without her things wouldn’t flow. Great job!

Friendly, professional and outstanding service.

Maria and fern did a good job. Courtesy and carried themselves professionally great job!

Fern and Maria are excellent! They are very friendly and very helpful with my situation. They will try to help you with your situation and will come up with a solution for you. They really know all the information/pricing for the storage facility they're at and don't have to call someone else to get an answer. They will let you know all of your options and pricing and you decide what you want to do. Really appreciate these two people who are very nice.

Maria is so very helpful. It was such an easy process to rent a storage here. She made everything very clear and straightforward. She also went out her way to talk to upper management to see if I could rent a different size storage 3 times without having to pay the one-time admin fee. Highly recommend coming here to store your things.

Quick and easy experience.

Excellent service by Fern and Maria!

Maria is awesome she will call to do Follow ups and to see if i needed any assistance.

Maria and Fern have been wonderful in response, service, and so helpful when we were uncertain on what we needed. They keep the place clean, always available, just friendly overall. I highly suggest this storage in price and service. Thanks to the wonderful ladies!

Been to many storages in my life and Maria definitely helps public storage stand out from the rest. Super nice & helpful in making my life easier.

Maria was very helpful wonderful customer service

Aplus service

Fern was very helpful and friendly. She answered all our questions and made the process easy. Awesome customer service!

Increasing parking space price without providing proper notification. I called and they stated I was sent an email. Looking throughout my email and none was found. Mind you, I have 2 TB storage. I just said ok.. parking was $260 something in the beginning then increased to $318 per month. I said ok no problem, then looked at my app and next payment is $365/mo this September... talking about being robbed. They said they will see if they can adjust my rate.. let's see if they do and I might have to change my rating. I'll post an update. Update18Aug21: The Resident Manager called and found a solution. From my understanding, I will be credited and at the meantime they will put me on a waitlist for a smaller parking. She even tried to relocate me for a lower rate. I rated them a two star but changing to 5 since the Staff is so responsive to their customers. BRAVO ZULU.

FERN AND MARIA ARE AWESOME...LOVE THE GREAT CUSTOMER SERVICE AND HELPFUL ATTITUDES...

It was very easy to reserve and pay online. We arrived at the facility soon after and went right in with the access code texted to us. We were able to fill and secure the locker the same day. Though we did all this without interacting with the staff, they called us that day to make sure everything went smoothly and they answered other questions we had. Excellent facility, excellent staff.

Fern was “EXCEPTIONALLY” helpful and knowledgeable! I hope you find employers like her at all your locations!!

Lou was friendly

Walked into the office and met Lou he located a unit that fit my criteria. Unfortunately they did not have any available. He did find one at a sister property which i will be renting. He is coutreous and efficent.

Wow! This Public Storage location along Waipio Uka is well-deserving of a 5-star rating on customer service alone. Maria and Lou were phenomenal at assisting me in getting an uncovered parking stall for my vehicle. My time there was spent primarily in the main office and the uncovered parking stall area (in between the main storage facility and the perimeter fencing). The office was very clean with working AC, which made the space very comfortable. The sizes of the uncovered parking stall were as-advertised -- I could comfortably fit my Scion xB in the stall with enough space to swing my door open. The storage facility is surrounded by fencing and an automated gate that can be unlocked using the Public Storage app or by manually inputing a code that is provided at the start of the rental period. There are surveillance cameras scattered throughout the area for an added layer of security. A day prior to renting, I wanted to visit the space and get an understanding of how much it would cost. Maria was very accommodating and showed me the available stall. I felt no pressure to rent at that moment, and she informed me of the different ways to reserve/hold the spot if I changed my mind. The morning after my initial visit, I mistakenly reserved a stall at another nearby Public Storage location via the website. Fortunately, Maria and Lou were able to correct my mistake in a matter of minutes. I was able to reserve the stall shortly after! It took less than 30 minutes for the entire process (which included correcting my initial mistake -- sorry again for the trouble, Maria!) Overall, my experience at this Public Storage was fantastic. The main office and facility are great, and the customer service I received from both Maria and Lou were excellent. The process to rent was simple and fast. I highly recommend this location for any of your storage needs.

Lou and Maria is very good!

Lou was effcient and knowledgeable about the facility. Processed my request in such a courteous and professional manner. Made my day with his business insight. Lou is a gem.

Seems like nice worker here but not 1 trash can to use on the whole property. Lame.

Maria and Fern, Are the best ladies to work here they take care of us tenants and they are always cheery, happy and welcoming. Love there Aloha.

Great service! I needed some extra space and checkout public storage in waipio. Ashley and Maria provided the best service. Ashley got me set up in just short amount of time. I would recommend this location for storage needs. Very clean and organized.

If you want a great place to store your items, I would highly suggest this location. Maria is who I have been in contact with the most, and anytime I have a question, she has a helpful answer. She also is very welcoming and intentional, even to the point of remembering my name!!

Yahoo fabulous!

Fantastic customer service from Maria! Took the time to tour me to the storage unit! And helped me with every thing I needed to know! :)

AWESOME service! A very friendly Maria helped me conduct a payment transaction efficiently and competently. She arranged for the processing to be concluded at a nearby branch office for my convenience. So much Aloha this girl. Mahalo, mahalo, mahalo.

I needed an upgrade on a larger storage unit and Fern of Public Storage in Waipio Uka gladly accommodated me with one that is more than enough room to store my HHG items in. She was glad to help me and understood the space I needed and time constraints I had. It all worked well but of course the price also was a hike from smaller unit. But I am thankful she got me the storage I needed.

Awesome staff! Fern and Maria were very friendly and helpful with everything I needed. Highly recommend you see either of them as they made my experience hassle free and very pleasant. 5 stars and two thumbs up!

Ashley, Fern, and Maria very awesome service! Great service and oh so Personal

Public storage is "Da Best"!!! The office personal was very nice, polite and helpful. The locker was clean and accommodating for all my personal belongings. Go and ask for Fern, Maria or Paula. They are awesome!

Fern and Maria were amazing! Super helpful and really pleasant to work with.

Maria was very helpful and extremely friendly. I would recommend this storage just because the customer service was excellent.

waipio uka st. Maria was excellent ..great personality . Public storage served its purpose for what I needed.

Excellent customer service from Maria & Fern! Ladies did great with everything from moving in and moving out. Store was neat and clean & our storage was locked & secured. Awesome job ladies 🤙🏽

María is the best

Maria and Lou provided me with service beyond measure. They are very helpful and they actually care about the people and they value helping customers. I would not want to receive help from anyone else other than these two people. They provided top tier care and top tier service and they deserve to be recognized immensely.

I rented a unit at this location for over 5 years. On just about every visit, Maria, the site manager, was there, ready to assist in any way and always with a smile and positive personality. It would surprise me when I'd go there for the 1st time in many months, and she'd still greet me, remembering my name! Even though my unit was on the 3rd floor, I always felt that it was easy to get to. Carts were always readily available, it's nice and cool, and my belongings were very clean when I removed them. I'll come back to this facility for any future storage I might need, even if it won't be the closest one, because of my very positive experience here.

Maria was very helpful and very kind.

i have a unit with them and its been great, friendly staff and perfect location.

Great job Maria!!!! Family friendly service 🤙🤙🤙🤙🤙

Maria has continued to help us through these troubling times and not take away our storages. We love her attitude and friendship.

Public storage always takes of our business storage needs and are very helpful and empathetic , especially during the pandemic. No worries because I know they will keep our equipment safe and secure!🔐🔐

*Maria & her Awesome staff here at Waipio Uka location are da'Bomm, too. Very pleasant, patient, and quick to assist! Highly recommend Public Storage Waipio Uka to anyone looking for storage in this area.. 6-13-2022; As U can see later, I’m still here at Public Storage Waipio Uka. Besides I need My 3 storages, the 3rd rented today is simply that I choose this location bcuz of Maria💯💯💯 So sweet, patient, professional and so much passion for Her & Us Customers. It begins & ends with Customer Service which I speak for most of Us She Is Anazing. MahaloNuiLoa Maria for Ur Awesome Service to both Ur Employer & Us Custimers! We are both Blessed to have U as Our Property Manager🫶🏽May GOD Bless U today & til’Eternity🤙🏽🌈

Excellent customer service from Fern at the Waipio Ka Uka location. She was very friendly, attentive, patient and helpful in helping us find what we were looking for. Would recommend everyone to go see her and she will help you with ease! Mahalo for wonderful service!!

Maria is AWESOME!!! Excellent service. Thank you Maria!

My first time to rent storage space and boy am I the fortunate one to have been able to work with Maria here at their Waipio location. Friendly, the smile throughout, informative, helpful, amd the walk through....Excellent exceptional customer service skills Maria 👏 👌 👍

Had a great experience renting a unit from this location. Maria was awesome. She's friendly, personable, and she goes the extra mile. Will definitely choose this location again for my storage needs.

Maria is awesome. She helped us find a good storage space in a time that is stressful. Thanos for your excellent customer service, Maria!

Awesome and safe place to store our valuables and the customer service is double awesome! Mahalo nui Marie🤙🏾

Super friendly, helpful staff! Very convenient, always felt my things were safe and secure. Very clean and never had to worry about my belongings. Glad public storage was here for us when we needed them!! Mahalo

This Lady help alot how talk to me have respect i like this thank you alot

Maria so awesome the best!! Thank you!

Upset about 20% late fee, wish it could be less. But overall property is good. Fern and Maria is awesome!!

Very good experience...Maria is very nice and responsible.

Maria is very helpful in getting me the storage space I need. She is the BEST!

I like the area the storage unit is in. Maria was a great help an I got what I needed. I will recommend this place to anyone who will need storage in their time of need. Thank you very much Sharee

Maria is really helpful , really helped me out finding a storage I needed would definitely recommend seeing her .

A storage space is widely available in all areas of the state, however, if you want great service, I would rent a unit here. Maria has the spirit of Aloha. Personable, friendly, and concerned for your needs.

I was a tenant here for over 2 years and had my things stored perfectly and safely. The property was really close to home and easily accessed. The manager Maria was super helpful and really nice. If I ever need additional storage space in the future I will be back!

I recently did business with this company, Maria was the representative that assisted me. She was very professional and helpful. She really went the extra mile in customer service. I highly recommend this company for you storage needs.

Brent was awesome! Even though I changed my mind several times, he helped me make the best choices for my storage. He was working alone and was slammed with people asking for help. Despite that, he still made me feel like I was a valuable customer. Mahalo!

Second time renting here & Maria is always such a great help to our family. She’s friendly & has great customer service.

Maria is awesome ask for her

Went in to change my existing unit to a smaller one. Fern helped me initially and gave me great options to choose from whenever I was ready to make a decision. A frw days later, it was Maria who helped me change units. Walked me to the units and helped me decide what was best for me. Both ladies were very polite, knowledgable and professional. Transfer process was quick and easy. I would definitely recommend this location for all storage needs. Great facility and great staff.

On Site Manager at this location is very good. Flat Bed carts are readily available and in good working condition and the facility is kept clean and fresh. The office staff is very easy to work with and they have a bathroom on site for customers. I've been renting here since 2006 and am very satisfied with the management of the property. Easy 5-stars for this place.

It was a great place to have stored my things I needed to store. The Worker Maria helped me with a lot of things always kept up with me and made sure things were okay with my unit. Thank you for all the help much appreciation

Maria our property manager is so helpful and very, very patient helping my wife and I with start to finish especially with our phone app.

Go see Maria see awesome

Excellent experience!

Great customer service! Maria was very helpful, polite and professional. Highly recommend to anyone in need of a storage unit at this location!