Public Storage Self-Storage Units at 99-819 Iwaena Street, Aiea, HI
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
4'x5'Online only price$ 62/moSmall 4'x5'
$ 62/mo $83Best Price Label
5'x5'Online only price$ 72/moSmall 5'x5'
$ 72/mo $96Best Price Label
- Inside unit
- 1st Floor
4'x10'Online only price$ 123/moSmall 4'x10'
$ 123/mo $164Best Price Label
5'x10'Online only price$ 135/moSmall 5'x10'
$ 135/mo $180Best Price Label
10'x10'Online only price$ 281/moMedium 10'x10'
$ 281/mo $374Best Price Label
10'x13'Online only price$ 321/moLarge 10'x13'
$ 321/mo $428Best Price Label
Nearby Self-Storage Locations
Resources from the Help Center
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Aiea Storage Units Near H1, H3, H201 Freeways
With easy access from Oahu's H1, H3 and H201 freeways, this Public Storage near Aiea and Halawa is a convenient option for cheap self storage units.
Five miles from Honolulu International Airport and on the eastern edge of Pearl Harbor, this northwest Honolulu location sits at the intersection of Iwaena Street and Iwaiwa Street just north of Halawa Valley Street, and less than one mile from the H3 and H201 junction.
For tailgating at Aloha Stadium, a 5x5 unit or 5x10 unit at this facility is the perfect place to keep folding tables, chairs, grills, tents and more for easy access to and from the stadium.
A 10x10 unit can easily store furniture, as well as larger outdoor recreation gear, including surfboards, kayaks and paddleboards, while families throughout south Oahu/central Oahu who are downsizing to an apartment or condo can use a large 10x30 unit to store boxes, crates, furniture, decorations and more for short-term or long-term storage.
Besides indoor storage units and outdoor storage units, this location offers vehicle storage options, as well. The entire storage area features keypad code access and a property manager lives on site at the facility.
Surrounded by lush vegetation, and flanked by mountains and the ocean, life is good in Aiea, and this Public Storage is committed to helping local residents and local businesses solve their storage issues with affordable options.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 262)
I came to visit the property during working hours and I’ve been waiting outside for the past hour, there’s no staff inside the office. Tried different phone calls to reach them, but no one picked it up and no one’s at the office. Terrible.
Very nice staff and very helpful, definitely recommend.
I have owned successfully business in my life and dealt with hundreds of employees. I can’t say enough about the manager here in Aiea. Sean is not just a good property manager but he’s a good man. He’s always there to answer questions and even proactive if thing don’t go as planned. He maintains a clean and organized facility. His staff is also very tentative, polite and respectful, and always being there to help if needed. I would hire this guy in a second for customer relations if he didn’t really love what he does. You can’t go wrong using public storage in Aiea with Sean and his staff. Mahalo Hugh
Great! Michelle and Sean did a fabulous job!!!!
This Public Storage located on Iwaena St. in Aiea is a great facility. Sean is amazing and goes out of his way to ensure customer satisfaction. I highly recommend this location!
Been a client for many years and will be for many more, office staff always helpful 👍
Sean was the best. He is excellent for all of my needs. With him helping me ease my headaches. He is the best.
Shaun was super helpful getting me set up with a unit and parking spot.
Sean went out of his way to help me as much as possible I'm very grateful for you thank you
Been renting storage units here for years. First of all Sean is absolutely amazing and always helpful. Thank you Sean for always helping us out when we need a new unit and when we need assistance.
Great service, fast, and just what I was looking for!
Excellent customer service! My parents had a unit here for almost a decade. Sean was so helpful in our process of vacating. While moving anything is stressful, he’s helped in making our experience somehow better, being readily available to help and answer questions. Thank you Sean!
Lena was great
This is my first time getting a public storage unit and I am extremely happy! Not only is the storage itself clean and organized but the management is top notch. Sean is extremely friendly, helpful and also very professional. He is the best! 10/10 would definitely recommend!
Aloha: Sean went to the highest level of professionalism & courtesy
I’ve been renting a Storage unit here at Halawa since 2019 & Sean the Mgr. has always been helpful & professional & I trust him. He’s the reason I’ve stayed with Public Storage & he keeps this place safe & clean. 5 Stars Sean🤙🏼 Mahalo!
I’ve been at this storage for almost 6 months now and Sean, the manager, set me up with a unit. He has been extremely amazing to work with and made the entire process super easy. I’ve had storage before at other locations and he’s by far the nicest I’ve dealt with. Thank you so much Sean for making my experience at Public Storage perfect!
SEAN COOL HARD WORKING BRADDAHHH!!!
Sean is a cool hard working braddah . Always help us out when he sees us loading at our storage . & always aloha 🤙🏽
You come here, and Sean is working great guy very respectful! 15/10
Had Hard time Loading my truck. But Thank U Sean for helping me out. I really appreciate You! You really made my day so easy. I was already stressing out. But U helped Me out. Cooled me Down a bit! I LOVE U SEAAAAN!! U deserve a raise’
Sean is friendly. I really appreciate his assistance and would definitely recommend storing your valuables here.
Love the customer service from Leina. Very friendly and kind.
The staff here are always very helpful and super friendly! The facility is very well kept, would highly recommend. They really do treat MY stuff like it’s THEIR stuff. Mahalo Public storage aiea!!!
Friendly staff, secure, clean and convenient!!! Staff there was amazing between Sean always being so helpful and Leine who went above and beyond to assist me with the things that I needed. If your looking for a good deal, clean, secure and excellent service this is the place
Always has no one in the office when needed. They should correct their office hours
Leina is very helpful while doing my storage
I have been trying to go to the office at Public Storage Aiea. This is the 4th time that no one is in the office around 12pm-5pm. Why is no one here where the public office hours are posted on the door. I found out WHY, they are firing and letting go a lot of workers to save money and forcing other workers to work at different locations so their out of the office all the time. This is getting ridiculous I also have been calling their cooperate number that hardly has any one able to fix issues with processing for the storage pmts which they suggested to go to the office in person but I obviously cant do that if they have no one ever in the office!
Used this for months whiles deployed. It was great. Sean was extremely help and great to work with. Very easy and convenient storage facility
Sean at Public Storage is a good example of a great human being, was really helpful to me during my time with PS, thanks Sean!
Can’t be happier with the location and the manager Sean. Very appreciative to all his hard work at this location. And his to my family and I. When we needed it most be has helped us get a storage unit that works for us best when we need it. The people we’ve met have all been friendly and kind. Would def recommend this location.
Facility is great! Very friendly and accommodating staff whenever I need help.
Convenient and the price is right. Staff was helpful and very professional. I really love this place!!!
this is the best place to store your stuff 👍🏻
Clean lockers and grounds, friendly and helpful staff, great rates
we needed storage space for our business and they were very quick and easy to help Great Customer Service Thank you :)
Sean was very pleasant and showed me the right size, saving me tons of money. Whenever I went to my space, I always saw him on the grounds making sure everything was clean.
Awesome customer service. The gentleman that helped me went over and beyond.
I would've been a five except 1st month I was quoted 28.00. got there and actually paid 68. Very friendly and helpful. The place was very clean.
Sean helped set me up with storage unit; it was fast and easy. Sean explained everything clearly so as I would be able to understand. Excellent service, easy set up & convenience. What more could you ask!
I had the privilege of being helped by SEAN. He was super friendly, professional and went above and beyond my expectations! He was very patient with me and helped explain everything in detail about my storage as it was my first time renting one out. Totally an upstanding guy!!
I greatly appreciate Sean and Steve's help in getting the right lockers. They were and are professional and friendly especially during the pandemic. I can easily contact them when I have questions or need assistance. I was provided a refresher step-by-step since my last rental was years ago. The building accommodations like condition of the lockers and access hours are fine for me!
We were most impressed with the manager, Sean. He displayed a high degree of professionalism, was very personable, cordial and helpful, and assisted us as much as he was able with our requests. Kudos to Sean and Florida. The facility was clean and problems reported with equipment were acknowledged and responded to well. The only downside to our experience was that no consideration was given on pricing for long-term customers. In other facilities we used in the past, we were offered discounts based on the length of our rental.
I used this Storage Unit while I was deployed and they did an awesome job. Sean was ridiculously helpful and went out of his way to give me a great storage experience. Mahalo Sean and the rest of the Halawa Public storage team!
Ronni decided to change storage units and I am so glad she did. Sean did an awesome job assisting us and providing us with the perfect size unit. It is very convenient and very secure. I feel confident that our items are safe and secure because I always see Sean somewhere on the property doing his best to maintain every and make sure the gates are secure and functioning.
Great customer service the guy that helped me was very helpful and answered all my questions. He informed me of all my expenses and how much it would cost month to month. He was very kind and patient.
Great accommodations and service from Sean and company. Clean and easy to access, highly recommended.
Just rented a storage space. Super accommodating and convenient. Excellent customer service. Would recommend to anyone in need of hassle free service and a storage unit.
Awesome extra space for all those things I don't want to closet at home. Friendly staff, clean area.
Sean provided excellent information and follow up. The sign up process was easy, the facility was clean. A dreaded task was pleasant thanks to Sean
We moved from California to Hawaii back in September 2019 and this was the storage of our choice. The property was clean, well lit and the storage unit was perfect for our items. Sean was friendly and always willing to help. We will definitely refer our family and friends and will use them again should the need arises.
Friendly and attentive staff! Sean helped me out and took care of all my concerns. Good stuff.
Just got a space from this public storage. Getting the property was very easy. Sean helped me and gave me such honest and direct information about the location. I have traveled around a lot and have required storage throughout the mainland and on island, but the staff and the condition of the storage unit is the best by far! Would definitely recommend!
I have my storage at another location and come to this location to pay my monthly bill. The Service has always been great and staff is very friendly.
Willa and Carol are Awesome! Very friendly and made getting into a storage so easy! A+++. Sean helped me when i was done with my storage needs and he is awesome too! Closed out everything very quickly and i was on my way. Mahalo to all of them for the great service!
What can I say about Sylvia? 5 stars, of course. What a seamless and quick application process and unit viewing. I am so impressed with the Public Storage process and Sylvia's knowledge of how to make it informative and expeditious. Keep doing what you are doing Public Storage Corporate- and please commend Sylvia for her superior knowledge and expertise.
Easy access to the freeway in both directions; clean facility; fair prices
They go out of their way to help you with what you need. This is one awesome storage facility.
Great customer service from one of their employee. Sean answered all my questions gave a complete tour of the place and even helped me compare prices to other storage locations in the area. This man went the extra mile. The night I was moving my boxes into storage this man even showed up with a cart so i can move multiple boxes in one trip.
Very easy to work with
Sean was very helpful with getting us the right size unit for the amount of stuff we had and we greatly appreciated that!!
I've had a storage unit here for a few years, but needed a larger one. Sean made it easy! He listened carefully to my requirements & suggested just the right unit, not far from the old one. Easy peasy!
Great service, pretty smiles, friendly people, very informative
Secure and easily accessible! Sean in the office was extremely helpful with the process.
Sean was really helpful when closing out my unit. The units are clean and the auto pay option was really nice! Great/safe place to store your stuff
Lost my lock keys and had to have my locks cut off. Swift, efficient, n modern removal with the greatest of personal attention. A pleasure doing business! (no clams here)
The management and staff are outstanding! The best customer service!
Really simple process. The on-site manager, Sean, had an amazing attitude and was very helpful.
The facility is very well kept, the location is easily accessible while not being too busy and the customer service is a phenomenal help!
Awesome service, Kay was really great in helping me, I’m in the army and it’s hard but to have help is always amazing. Thank you Kay.
Rented a unit from here for a few years now. Never run into any issues and their hours are accommodating.
This place was awesome great personnel
Sean has been very helpful in a professional manner. Through hard times he has helped me try and stay in the time frames of paying my rent.
I was very impressed at the facility. Access was good and it looked secure. Sean was very professional and knowledgeable. He even pointed out alternatives and other options to make everything clear and easy. It was obvious that he knew his work and had a lot of experience.
Very helpful! Affordable as well.
Friendly and knowledgeable staff. Helped me with packing supplies and setting up a storage unit during my move. Sean L. was courteous and took the time to review all available options with me including rates and policies. Will definitely reccomend to my friends and family. Aloha Sean!
Excellent customer service. Sean was very helpful and knowledgeable in getting me a unit and answering all the questions I had. Great place for your storage needs
It was a smooth transition, nothing to hard. I changed my reservation last min and Tiara was very understanding and worked with me.
Sean is a Great Guy and really helpful. Is supper convenient location.
Manager Sean explained everything when signing up. Great customer service.
Came in to check on our space as a second user and was greeted by Rose who answered any questions I had with no trouble and pointiled me in the right direction. Excellent customer service!
Quick easy check in. My first storage unit and Sean made it real easy and quick. Very nice guy. Great service.
The staff at public storage went above and beyond to help even though they didn’t have to. Especially rose, would recommend 10/5
Since this was the first time I rented storage space, Rose was very helpful and explained everything thoroughly. The space was exactly what I needed. I liked that it happened to be in a very convenient location. Rose was very personable!
Awesome place! Very safe, secure, and isolated. Easy to access. Great service from all the workers too! Highly recommended by me!
Rose is awesome and Sean informative. Thank you for helping me out.
Thiefs! This place will steal your last months rent. The auto payment ($350) came out 2 days ago paying for the next 30 days. My friend has been renting the place for the last 2 plus years. Moved out today, but they will not refund or prorate anything back. They also changed the code today so he couldn't even use that space for the next 28 days if he wanted to. Nice way to treat your customers...
Shawn was great. He helped us with our storage needs and was proactive in finding us our second requested unit. Highly recommend working with Shawn!
Great customer service straight forward and to the point, was able to give me a storage space ASAP!! I would recommend this specific storage to anyone!!
Sean, the manager has been quick to respond with all my questions as well as available at all times, when needed. He is personable and knowledgeable with the company system. Property is well kept and neat.
The storage unit is clean, awesome and it was a pleasure to choose this place to store my stuff as i PCS. The staff is awesome Ro is so nice and friendly and helpful and attentive!!! RECOMMEND!!!! Especially military.
He was very professional, fast acting and very helpful!!! Wonderful service. I and out.
Sean is dope. Great help and painless.
Sean was very professional, informative and helpful. Great rental experience.
Awsome customer services
Previous customer recommended. Good location. Sean was very personable and helpful! Awesome experience!
The unit was close and simple to use. The employees were extremely helpful and nothing was wrong with the 6 months I was using the storage. Thanks so much!
Good day, good service, thanks
Sean returned my call within minutes after leaving my request with the call center. Sean was pleasant and very helpful, working with me to decide the right size of unit for my needs. The facility is very easy to find and well kept.
Quick and easy!
Sean was very helpful and personable when helping me sign up for a storage space. Thank you!
Nice place. Sean, the on-site manager, was very helpful and courteous.
Public Storage Halawa is a great place to store your goods. Convenient location. Sean provided great service and was very knowledgable in helping me find a rental space. Would definitely recommend to my friends and family!
Sean was super helpful with the process of reserving and what size unit I needed, everything went smoothly with moving! Definitely recommend this storage company.
Quick clear and efficient. Easiest unit I've ever rented
Great friendly sevrice from char all the time I come in love the energy and vibe she gives off. She is always very helpful with all the questions I have🤙🏽🤙🏽🤙🏽
Sean is the best display of how customer service should be. Not only did he take the time to show us the property and the different size storage units he answered all of my husband’s questions. And with my husband being in the military of course he had a lot of questions to answer. But Sean was able to help us pick the right size storage for our needs. He was very professional and made moving in easy. We will definitely recommend this public storage location to our friends and family.
The customer service provided by Sean was outstanding. I really appreciate the professional, courteous and polite treatment that he provided. The facilities are in great shape. Looking forward on having my stuff stored in this place.
Fast & easy to sign up.
Great service and great deals. Sean was able to help me quickly and got me a better deal for my storage needs. Will definitely recommend to all.
We had a great experience at public storage with Sean! He very was helpful and knowledgeable! Couldn’t be happier with our decision.
Needed to store large item quickly. Sean helped me through the process and was able to reserve a unit in one day. Met the delivery truck next day and everything went smooth. Great helpful staff.
Great Experience Overall! Sean was super helpful and made the process so easy! Was worried it was going to be such a hassle and was on the fence about even getting a unit, he sold us! So easy and such a convenient location!
Great customer service.
Very nice. Sean was very helpful with my busy schedule.
Sean was very helpful and accommodating! Thanks
Great and friendly service!!
Carol and her staff are extremely helpful. As soon as I walked in, I was greeted with friendly smiles. They made me feel comfortable and confident about working with them. The facility is kept clean and is well managed. 5 stars hands down!
Sean is Awesome! Friendly and provided all resources that I needed. Great Customer Service!
Sean is an awesome human being. He was very help and really easy to work with. The facilities are clean and secure.
Came here to pick up a box, was helped by char. I wouldn't had left a Google review, but since she gave such good customer service. CHAR is amazing, and deserves a raise. Here's the deal. The manager sean is legit. They have gate system. Individual codes, and sell one of the best locks that will secure your unit, buy their disc lock. I reccomend coming here because the staff will answer all questions and concerns. It is conviently located between all military bases, and it is off the beaten path. I hope that this helps makes your decision on renting here.
Found great deal online. Sean was very helpful in getting in touch with us and getting us set up. Easy process. Thumbs up. Update, just moved out and everything went very smoothly. The two women working were wonderful and very helpful, I only got one of their names, but Charmaine was great! Only good experience here.
Awesome staff, excellent service, even helped me move in and out.
Sean is very knowledgeable and smart. He has great customer service skills!
Friendly staff, Char called me and was able to come in without any problems. I was able to see the unit I wanted in a timely manner and seal the deal with a good price. Property has two large elevators on both ends of the building, adequate parking space (enough room for your personal vehicle and for moving trucks to pass through). I would recommend this place for your storage needs.
Good people, nice place. If you need anything just ask for sean.
Sean is awesome. He was so helpful and great customer service. He have so patient with customers. Thank you Sean
Willa helped us make a payment as well as secure our storage area with a new lock after payment. She was also very helpful and courteous with our payment. Thank You!
mahalo Sean for great service with a great pleasant attitude
sean was extremely helpful when i was moving out, but when i moved in, he helped me get a great deal.
Willa was such a big help and very friendly, she gave such a pleasant experience on this visit.
Office hours on New Year day?
Sean!!!!! What can I say but you were simply AWESOME! Thanks for being so patient and helping me create the perfect box for my daughter's "Baby Reveal"! I could't have done it without you. Thank you for going ABOVE and BEYOND! Your kindness will not be forgotten.
Very friendly staff!
Sean is a great guy, very helpful and honest. Got a storage unit that was just the right size for my needs.
Sean was very helpful in looking for the online reservation that was completed last night. Found the reservation and continued in completing the required paper work. Checked out the unit and it was clean for us to move in our treasures.
Service was super dope. The manager was working when i arrived and was super chill. We just had a fantastic time talking while getting the paperwork done. The only problem is that the gate is only open from 6 am to 9 pm. Other than that this place is chill.
Sean was Very friendly and helpful with the details and information regarding the items I wanted to store and what would be an appropriate size space to rent.
Non climate controlled storage
Great Service. The manager, Sean, went above and beyond to help me.
When I showed up to sign my rental papers, Sean gave me a great deal and saved me a substantial amount of money! He was very professional, friendly, on time, and knowledgeable. He walked me though every part of the rental agreement and made everything very clear, so I knew exactly what I was signing. Highly recommend!
Excellent customer service! Very helpful and informative. I love the fact that they know me by name and always make me feel very welcome! Big thanks from Ponce and family!!
written on behalf of Patrick M. The staff at the Public Storage in Aiea are awesome. Not only do they keep this property maintained but the restroom and grounds are clean as well. They are always very courteous and helpful. Sean even found me a comparable unit for ALOT less then the one I was renting saving me close to $200 A month. Sean is new to this property but I'm glad he chose this location. When I blacked out due to dehydration for my job, he was very concerned and came to check on how I was doing a week later and even offered a few suggestions that could keep me cooler when I am in myour unit. The staff here are the best!
The units are damp and get full of roaches, very damaging to the wrong material.
Great clean property well secured
Most friendliest and awesome service you will get at any storage rental!
I don't write many reviews but this place goes the extra mile to deliver quality service. I got back from 15,000 mile road trip and had my backpack stolen during the trip which had my unit keys in it. They worked with me and got it open very fast. Thank you PS
Convenient, right on and off the freeway. Nice friendly service.
Best experience dealing with a storage company by far! From the moment I walked in I got the impression that the staff were quite professional, and very friendly. I'm definitely recommending this place to my friends and family!!
Went to look for storage close to home with easy access. This location is convenient also staff was very friendly. This location is highly recommended.
Came in looking for a storage unit, staff was very friendly and courteous!they were able to address my needs and recommend a unit which was sufficient enough for the time and space I needed. The selling point for me was the easy drive up units, which is what I needed since I have a ton of heavier things to store, so the convenience of these units is outstanding! Highly recommend this location!!
Great customer service provided by the employees. We went in looking for storage space and they went above and beyond for us! Thank you so much!
Awesome service and love the $1 promotion. Feeling bless. Thank you so much
Came here to get some storage, and Sean one of there staff was really awesome and super helpful.. I would really recommend this storage to everyone else.
Very good customer service. Was able to get me a smaller storage than the big one I was using.
Great Service! Got a second unit today! Keep up the great work!!!
Went in to help my friend move out of storage and Kahea was very friendly and helpful. Highly recommended
Very easy and helpful, best prices by far. kahea was very nice and polite
Kahea was extremely helpful. Clean facility. Had immediate unit available same day. Quick in and out process.
Nancy was awesome and I got a great deal online. One of the best on island. Could use another cart or two and a bit rough but great experience overall.
Sadly I can't recall the name of the person who help me on the phone, who was incredibly helpful and patient with me.. At location, Joe was very friendly and helpful!! Very pleased with the service here!!
My family was looking for a storage from last month,then i go online to look for a cheap n closer storage from where we stay,and i found a best public storage with a kind n friendly staff,they welcome us with a big smile on their faces n discuss us everything about the public storage. Thank you,n god bless.
good service and hannah helped us what we needed and i should suggest this area of public storage to rent
I was helped by Hannah. They didn't have what I wanted so she helped find it. She took her time to help me and was really informative on what size storage I needed. She was awesome and very helpful!
Kathy is awesome.
Nancy is the best, super helpful and informative. Lead me every step of the way, gave me all the options.
I have enjoyed working with the agents at the Halawa Location. Aunty Liz Pasion, Hannah, and Nancy give excellent customer service at all times. They're very patient and listen to what I have to say regarding my storage lockers. I thank Hannah very much for helping me with my monthly rent for both storage lockers. You folks are AWESOME!!!.Keep up the good work. See you soon.
Nancy was helpful and knowledgeable.
Hannah was very awesome! She showed me to several different units to find the best fit for my needs. I'd recommend Public Storage.
Nancy was amazing and got me set up with exactly what I needed. She was extremely informative during the process. Thank you!!
This storage is real kool. Good deals, nice employees. I always rent at publics. Ask for hannah. Shes real kool. Shell hook you up with all the deals and discounts that are available.
Nancy rocks!!!! She's a very promising front desk clerk, who walked us through the process-from showing us our unit down to elaborating every fine print on the documents i was about to sign. highly recommended to be the regional manager of this area's public storage!!!! WELL DONE NANCY!!! keep our belonging safe!! and stay motivated and passionate towards genuine service!!!
Nancy is very friendly and helpful. She is very fun and I had a wonderful experience at the Aiea location.
Assisted me a lot with my return from deployment and packout.
Donna was awesome! Very professional and accommodating. Friendly staff in general and willing to go the extra mile for customers.
Thank you Nancy, I have had a great experience with this Public Storage location so far.
Nancy took the time to make sure every detail was covered and that I was getting the best price. It is clear that she enjoys serving her customers and takes pride in what she does. I would recommend Aiea Public Storage to anyone.
It has been 1yr 9 months that we have had a storage unit due to a new build home. I met Nancy and a firecracker she is. Tried to adjust the rate but discovered what it was, was better than moving in 1st time. At least she made an effort to do something. Too pricey for my liking.
Happy with the service @ PS # 20191 Nancy is very helpful. She has a great personality thanks for the great customer service👍
Hannah was great help and service was on point.
Hannah is cool helpful
awesome!!!!!! friendly and courteous
Excellent service. Hannah is an all star.
Great service. Nancy is very detailed oriented and friendly
Hannah is very friendly nd informative. leaves no small detail yet keeps me comfortable renting a unit here.
Nancy is a very promising employee helpful understanding with a wonderful personality I would rate her as number one employee
Hannah is Very helpful and explanatory. So friendly too.
The best service I've had Nancy was great, I'd recommend this place to anyone 😀
Hannah was awesome! Great and fast service, got us a pretty good deal! :)
The best thing about Public Storage in Aiea is the customer service. The location works for us, the facility is adequate, the customer service is awesome. When we arrived to store our belongings, Hannah helped us with the paperwork, she showed us how to enter our code to access the facility, how to work their lock and made suggestions about good ways to store our belongings. She is friendly, efficient and knowledgeable. She sure knows her job and does it well.
This Public Storage location is very clean and Hannah was very help. My wife and I feel good about leaving our personal belongings here. Hannah made the process easy and fast!!!
Nancy was very helpful in assisting me with my storage. She explained EVERYTHING to me that was important for me to know. Aiea/Halawa Public Storage is a clean and safe place to store your things.
We had a great first time appointment at this location. Nancy was very friendly and knowledgeable. Her experience and pleasant attitude made for a wonderful exchange. We hope to see her again as we pop in and out of our storage unit. Thanks, Nancy!
Aloha Nancy was Awesome! Great customer service!!! I stood there while she handled a very very difficult customer...I've rented with you many times over the years and she exemplifies professionalism... Happy Customer!!!
Hannah has been very helpful person that help me all this yrs. shes one AWESOME manager who knows herwjob.i would tell all my fds. and family to come to this public storage THANKS HANNAH
Admin is very helpful. Nancy helped me get my acct in order. Courtesy call saved me on late fees. Thank you. Facility is clean. I feel safe going there even in the evening. Have had no issues with the facility or admin.
Terrific service by Kathy R. & Nancy S.!!!!! Keep up the great work ladies!!!
I showed up with 15 minutes until closing and Nancy called me as I was walking up to the door to ask when would be there. She was very friendly (even though she had to stay late to help me!), attentive, informative and knowledgeable. Nancy is a SAINT! Thank you for ending my day on such a high note!
today i was looking into renting a storage unit and thought u wonder who has the best deals with great service. well i found public storage in halawa valley area and found just what i needed. i was able to reserve thus unit without any hassles, never needed to put a down payment, and it gave me a confirmation #. u think that's so kool. then not long after Nancy from public storage got back to me in my cell ti confirm my move in date. night hassles and easy to reserve what i wanted. important very happy.
Both myself and Christine would like to express our gratitude to Nohe. We both signed up for a 4 x 5 storage unit which is perfect for all our household items. Nohe was very knowledgeable, Cheerful as to organized when assisting us with this rental unit. THANKS NOHE!!!
Great customer service everytime I pop in to pay for my storage! Storage facility is always clean and I feel my items are super secure there. So secure that if there were ever a Zombie Apocalypse...I would be safe in that facility!
Nancy was a great help, she tried to find a cheaper unit closer to where i live to help me save some money. Thanks for the help!!
Aloha to you at Public Storage in Aiea! God bless my sister Nancy who showed us so much Aloha when we went there to open our storage unit! She is by far the sweetest ever at any Public Storage location on Oahu!
Always great. They helped me out by getting me in for only a dollar!!! Great unit for the price! Live the customer service especially Kathy and carol! Carol really helped me when I was down on my luck! Will definitely be referring friends!! Thanks again!!! :):):)
Awesome service! Thank you Kathy:)
Checked in with Kathy. Got everything setup quickly without any hassles. Also got the $1.00 deal!
Great customer service! I got a better rate than I thought for the first month's rent too. Ask for Hannah! She's awesome and very helpful
Kathy was very knowledgeable and very helpful...I would recommend renting from Public Storage Aiea...
Move in process was easy and simple. Annie was very helpful
5 stars great service highly recommended, be sure to ask for Kathy : )
I had a great time and they were very helpful. They let me know when a problem arose and were very helpful. Katherine is awesome !
Great and smooth transaction. Good job Makerita
This Public Storage was right across the street from my development and from initial contact to getting access to my unit after all the paperwork was so easy and quick thanks to Kathy!! Wonderful business and made my move so much easier -- thanks so much!
Hannah was awsome!!! We went in and in less then an hour we shown 3 different options for our storage needs, picked out a unit, completed paperwork, and set up for auto pay!! All this while trying to entertain a 5 year old, but Hannah was so patient and friendly with her!! Thanks for making this next part of the move so easy!! Ps units were quite clean!
Great customet service! I got a 50% discount for the first month's rent, too. Ask for Hannah! She's awesome.
Great service, always helpful staff..
Nancy was very friendly and helped make my move as simple as possible. Not knowing what to expect she gladly gave me advice on how to store my bed,electronics, and kitchenware and told me what to expect. Thank you
Fast, friendly and convenient! Nancy was very thorough and made the process painless. Exceptional customer service and clean facilities.
Fa is very helpful and informative, great person for customer service!
Awesome job and service by Fa and Hannah who helped me today with what I wanted with boxes and packaging items. Very professional and knowledgeable. Keep it up. Mahalo.
Pubic Storage is a great storage facility to my personal belongings safe, cool and dry and also easy access for me to used. Thank you Public Storage and best support. Staff Member `Hannah'
Hannah is awesome always clean storage very friendly love the service she provides a great representative of public storage
Christina & Fa had made the move in process very easy, and they were really friendly and courteous.
Good location and friendly staff. Storage area clean and well lit. Fa and Christina were a big help.
Fa and christina was very efficient, professional and helpful in service to my needs.
Didnt know what to expect, being my first time every renting a unit. felt real comfortable with the great service from (FA). She got me in a unit quick and easy. Thanks...
Christina and Fa were very friendly and helpful. They are both an asset to your company. Great people.
Awesome service with christina and fa
Awesome service and she helped me close to closing
We moved from KY with a gigantic 40 foot Matsun container. Hannah got us the perfect location of a 10 by 30 storage unit for all our stuff. It was so convenient to unload the container and move it ground level directly to the storage unit. Hannah made the whole process of getting this storage unit a pleasant experience. We will probably have to keep our stuff here for a year since we are building a house in Aiea. It is a great location for us.
I have been a customer for several years at this location. A few days ago I went to downsize my unit. Hannah helped me find a smaller unit that was more suitable for my needs. She was on the spot available and super helpful with the move even though she had other customers and appointments. I am happy with the unit I have now. Hannah was amazing!
Met Hannah and Christina there and both were great with customer service. Very friendly, and even when busy they never made me feel like I was a bother. Easy location to get to and a clean, secure property.
Well, today was going bad in all kind of ways. That was, until I had the pleasure of allowing Cristina give me great advice, customer service and most importantly a reason to continue my loyalty with Public Storage. I was having doubts about my current rental unit and spoke to her who sold me on an upgrade. One I almost never and I mean never give in on "upgrades" but Christina knew her information, made a common sense argument and above was super friendly and words can not even describe her professionalism. For me that means a lot. Thank you so much! I would recommend the Iwaena site just for the simple fact that their staff cares and enjoy making a difference.
My boyfriend and I came into this location to inquire about certain sizes and pricing for storage units. Besides being knowledgable, Hannah was suuuuper friendly and helpful. She made the whole process of getting a unit started super quick and was not super pushy with trying to add things on, like how I get treated at other places. We were out of there in about like, 20-30 minutes which was a surprise to me since I thought we'd be there longer. I feel super stoked on knowing that I'll have awesome customer service when I start actually storing thing over there.