Public Storage Self-Storage Units at 1755 Indian Trail Rd, Norcross, GA
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 34/moSmall 5'x5'
$ 34/mo $45Best Price Label
- Climate Controlled
5'x10'Online only price$ 37/moSmall 5'x10'
$ 37/mo $50Best Price Label
- Climate Controlled
5'x10'Online only price$ 43/moSmall 5'x10'
$ 43/mo $57Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x5'Online only price$ 47/moSmall 5'x5'
$ 47/mo $62Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x7.5'Online only price$ 52/moMedium 10'x7.5'
$ 52/mo $69Best Price Label
- Climate Controlled
10'x8'Online only price$ 61/moMedium 10'x8'
$ 61/mo $81Best Price Label
- Climate Controlled
10'x10'Online only price$ 63/moMedium 10'x10'
$ 63/mo $83Best Price Label
- Climate Controlled
10'x10'Online only price$ 74/moMedium 10'x10'
$ 74/mo $99Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x7.5'Online only price$ 75/moMedium 10'x7.5'
$ 75/mo $100Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 111/moLarge 10'x15'
$ 111/mo $148Best Price Label
- Climate Controlled
10'x15'Online only price$ 123/moLarge 10'x15'
$ 123/mo $164Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 141/moLarge 10'x20'
$ 141/mo $188Best Price LabelHurry!
- Climate Controlled
10'x20'Online only price$ 142/moLarge 10'x20'
$ 142/mo $189Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 147/moLarge 10'x15'
$ 147/mo $196Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 168/moLarge 10'x20'
$ 168/mo $224Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x30'Online only price$ 310/moLarge 10'x30'
$ 310/mo $414Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Norcross
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Norcross Storage Units Near I-85
It's impossible to miss this Norcross Public Storage on the south side of Interstate 85 at Indian Trail Road with indoor storage units and climate controlled storage units providing a handful of different self storage options.
A short drive from Buford Highway, Pleasant Hill Road, Jimmy Carter Boulevard or the Lawrenceville Highway makes this a convenient location to find cheap storage from just about anywhere on the west side of Gwinnett County.
For a handyman who needs to keep tools handy – yet out of the way at home – a 5x10 storage unit is the perfect place to keep bulky items like tool boxes, ladders and other fix-it gear easily accessible 7 days a week.
Families near Beaver Ridge Elementary School can clear out old furniture from the kids' bedrooms with the help of a 10x15 storage unit, which is large enough to hold a couple of mattresses, dressers, toy boxes and other items that need to be moved.
Remodeling a home near Freeman Lake and the whole place needs to be emptied out before things can get started? Grab a 10x30 storage unit to hold the entire contents of a five-bedroom home with ease.
To make it a convenient storage experience, the rental office also sells moving supplies, including moving boxes, packing tape, furniture pads and moving kits to wrap dishes.
Roughly 20 miles outside of Atlanta, it's natural to think extra space is easy to come by in Norcross – and often times it is, especially when visiting this Public Storage with cheap storage units to help folks clean out, clear out and move out all kinds of different items from the home or office.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 417)
Gwen and Michelle were amazing. Mom reserved the wrong size unit online, however these lovely ladies got it taken care of with no problem. Michelle gave us a tour and help us pick the right unit to fit our needs and Gwen made sure we got the right deal along cracking jokes during the process. It was a smooth process. Thank you ladies for all you’ve done for us today!
Very accessible. Clean location. Very friendly staff. Good parking.
Michelle was awesome. Great service and showed me my options to see personally to accommodate me needs before committing to a unit.
I have been at this location for over 2 years. The staff is great and my unit is perfect for the stuff I cannot put in my apartment.
. Office under construction no employees on site . I can't imagine no one employee there to clean or monitor the units
Michelle and Gwen very helpful and courteous. I'd choose this location over others in the area!
Our things were here for 2 years and came out no worse for wear. No evidence of water or pest damage and the candles aren't melted. The units are not accessible 24/7, but the hours are pretty long. Also, the Bluetooth entry system was pretty unreliable. Do yourself a favor and memorize or write down the gate code. Punching it in always worked.
Both young ladies, Ms.Mary & Michelle, were Absolutely Wonderful!! They were informative, professional, patient, & warm!!! The facilities were super clean & inviting, & they made the process super easy & fasr!!!
Michelle was awesome!!!
Darlene is the best. Best public storage location in GA.
This facility is absolutely incredible. I have had a storage unit for the last 12 years here and have been dealing with Darlene. She is one of the best great customer service always friendly to talk to and always willing to work with you. I would recommend this facility and Darlene to everyone
Donald provided excellent customer service and is very informative. Thank you for your assistance!!
Awesome facility. Darlene is so nice and professional. Recommend this place for anyone.
Michelle was very helpful and knowledgeable with getting me set up with a unit.
Best storage facility Norcross!!
Muy mala atención, nada amables ,llegué a las 4 pm y me dijeron que ya no atendían a esa hora ,y según se que su horario de cierre es asta las 6 pm
This spot we helped move some folks out of and I gotta say it's quite possibly the cleanest storage I've ever heard about or seen with my own eyes
Great customer service
I appreciate the friendly atmosphere and the willingness to assist. Moving can be stressful and the team was very helpful. Shoutout to Gwen for having a smile and helping me!
Darlene and Michelle are the best. They were helpful patient and were very knowledgeable. I will recommend this location to anyone in need of a storage unit. Thank you guys for your help...
This locación has the Best customer sercice
This is the best Public storage that I have experienced. The lease manager Michelle was very knowledgeable and polite. Would highly recommend. Thanks!
Michelle was very helpful and patient.
I love how convenient the location is to my home. The staff is extremely nice and helpful. The units are spacious and reasonably priced.
Great customer service. We have been here for over 2 years.... we love this place. Thank you Ms. Michelle and Ms. Darlene....
The best place to store your items.... thank you, very professional. Thank you, Ms.Darlene and Ms. Michelle.....
Darlene has top of the line customer service skills . She did a wonderful job a with my reservation and my needs when it came to accommodating me with the right fit for my storage space . Thank you again Darlene and the team
My experience here was outstanding… Miss Darlene was very helpful and knowledgeable and extremely customer service friendly
The office staff were so helpful and friendly. I would recommend this Public Storage to anyone.
Michelle was very nice and informative! Thanks Michelle!!
They are so amazing..very helpful and great customer service!!! Thank you so much Darlene and Gwenn😁
Great and friendly staff. More than helpful when my friend needed a unit as well transferring the unit when a major issue arose on site. Highly recommend this location from an Army Veteran.
Awesome Service Don't Play ⭐⭐⭐⭐⭐⭐⭐
The facility is clean, and the staff helped me switch units very easily. Am happy to be a customer!
MICHELLE WAS OUTSTANDING AND VERY HELPFUL!
I rented a storage unit 11years ago and finally I decided to vacate and thanks to Darlene and Michelle making my transition easy to vacate without any hassle or drama, displaying such professionalism, and experience.
got to thank Darlene and staff on good customer service
Ms Gwen is amazing. She provided great service and information.
In Norcross Ga off Jimmy Carter Blvd, my entire unit showed some signs of rodents. Tossed out my livingroom and several mattresses. That the rodents have ruined.. yet i am still pleased with my extra large space. 2017 still using publice storage why because they are responsibly priced and has secured entrance..
Ms. Darlene Was very helpful in assisting me with my account. She is always customer friendly and ready to help. Thanks Darlene!
Ms. Gwen is awesome with her stellar customer service. Thank you for all that you do. Blessings speedy recovery.
I have been using this Public Storage facility for the past 4 years and Darlene has been simply amazing every since I have met her. Every issue or problem that I encounter, she's always right there to give an above and beyond helping hand! Thanks Darlene and all that you do!
Gwen and Shelly were great help, they resolved all my questions and walk my thru the property They are the best !
Happy with Miss. Michelle professionalism. She is the Best.
Awesome friendly service. Samaria and Darlene went above and beyond to help me get exactly the space I needed!
Public Storage is great 👍👍👍
Fabulous experience and a huge improvement from my previous visit over 5 months ago. The associates were incredibly attentive and made this storage trip easy. Hire more like them! 👍 🙂💥🇺🇲
Samaria was awesome. She was extremely helpful and thorough during my visit. If more humans were like her, the world would become a better place. ✌🏾
Ms. Darlene is always a great help, I really appreciate the kindness and thoughtful, that she always give. Thanks 💕💕
Ms. Darlene showed excellent service & she is very helpful & polite. I chose the best place to store my belongings!
They ladies at the front office are amazing. The work with you and are very helpful. Awesome service.
I've been renting here since late 2020. I've had numerous positive interactions with Darlene and I just had a positive experience today with Latoya and Tina (not her permanent location). They always make the process easy.
The staff at this location provides excellent and efficient customer service, in particular Darlene has been consistently very helpful in regards to my storage needs as I have moved to different storage spaces within this location. I appreciate her friendly smile and knowledge of the facility which greatly aided in ensuring I find the space I need.
Los trabajadores son muy serviciales y amables.
Great customer service Latoya and Darlene!!!!!!!
I love Toya great service!!!!! She is awesome
I highly recommend this location! The ladies were very welcoming and helpful! I experienced excellent customer service today!
They increase the price like crazy and the only answer is the corporation I was suposto pay 150 in one year they're increase 3 times what a was supposed to pay I am paying 326 I think isn't fair that price is to high
Sharonda (Mgr) is a life saver! She gets 5 🌟's!!! The facility ranks a little lower othibg to do with the employees fault; to drive 30+ mins each way with a full load only to find the elevator out of order AGAIN!! Frustration is an understatement!! If Public Storage doesn't want to lose great employees you may want to start giving them the tools and resources NEEDED to function at the level of $$$ your charging your customers.
Darlene provides excellent customer service! I was having a terrible morning and was dreading moving my things into storage. She was so friendly and made me feel assured that my things would be safe. She took the time to make sure I understood my fees and got me into a unit that perfectly stored all my things. The facility is clean and well monitored. Thank you Darlene!!
FYI...The manager at this location (Darlene) is OUTSTANDING! Her knowledge and experience made my moving experience SOOOO much easier and WWWAAAYYYY less irritating! Thank you Darlene!
Darlene has always been professional, and courteous. Very happy she's assigned to this property. Alphonso Flint.
Darlene is awesome great service always
Ask for Darlene. She's the best.
Ms Darlene was the best customer service was on point helped me out with extremely. Place is clean and on point
Darlene and Toya were awesome Great customer service glad I chose to store my belongings here 😊
This location is the best! Always clean and equipment is always ready and available when needed. Darlene has the best customer service EVER!
If the zombie apocalypse happens. This place will be my new home. No restroom is a problem.
I just moved out but will be back. Excellent service/support/advice from Darlene all the way through. Highly recommended this location as it is near other facilities as well. Thanks Public Storage!
Darlene is very polite and helpful. She answers any questions and addresses any you may have. Great job!
Took care of me promptly. Great job. Darlene was very helpful when I needed help choosing the size unit I needed. Also gave me tips on the types of boxes and containers to use for safe storage of valuable items. Darlene, thanks again.
Excellent Customer Service!!!!!
All very polite and courteous to me
Very clean and staff is friendly.
Darlene was AMAZING! She contacted me the morning of my move to confirm my unit and my arrival time and stayed in communication all day making my experience stress free. The facility is clean and well lit, but Darlene is the reason for the 5 stars!!!
Wonderful facility and Darlene is extremely helpful. Needed storage for a job move. The transition couldn’t of been smother.
I needed a storage space for a couple of months while I moved. Darlene and the other lady (whose name escapes me now) were both most helpful and friendly. They made the process easy and helped me whenever I had a question. If I am in need of a storage space again I would be glad to rent from them. Comparatively the price of the storage space was very good.
Conveniently located right off the highway. Darlene, and Dena were very nice. Property is clean. I also enjoy using the new app for keyless entry. 🙌🏼
Nice and clean property. And the 2 ladies Dena, and Darlene were very friendly and helpful..
Getting a storage unit with Darlene at Indian Trail was very easy with no hassles she is a great asset to the company and should get a raise.
Friendly and helpful management personnel. Clean and well kept building.
A storage unit is a storage unit but what makes the difference for me is Darlene. She is always friendly and willing to help you and answer any questions you may have. That is what makes the difference for me.
This is the best Public storage ever!! Darlene front desk worker is always great and very friendly and helpful. Would never store my stuff at another public storage place. It’s the best.
Extremely easy to get set up. The place is clean and maintained and easy to access (I like the app to open the gate). The management/staff are very helpful and kind. It can be pricey, but you'll be hard-pressed to find a better place for storage.
Darlean is a wonderful manger is a always very helpful to people needs she keep the property nice and clean and help whenever she can she go out of her way to assist whomever I would recommend this storage to anyone period very good job Darlean for your assistance
Darlene is a wonderful person she smiles evertime greats me with much respect I like that
Darlene was great and awesome person. Thanks.
The best location I have rented at. The two ladies at the front are the nicest people I have encountered. Darlene was very helpful with completing my rental and Dena was also very kind to us. They had so much patience and answered all my question. Definitely the place to rent at. Thank you Darlene & Dena!!
Darlene is Awesome and Amazing! Deal with no one but her! She is Great, always has a smile and is willing to talk. Based on her alone I would give 5 stars!
Darlene was amazing. She provide excellent work. Extremely informative and a super sweet lady. She made me excited about renting from public storage.
Awesome and Amazing staff members. Jordan and Amanda were a great help to my family and I. Thank you guys.
I really like this facility. Its kept very clean and neat. At this location there are climate controlled units as well as outside storage. Darlene has always been very attentative and helpful of all my needs and questions. They have everything you need in supplies, and the knowledge to make sure i have everything from moving boxes to matress covers, all the packing supplies you will ever need. Thanks Darlene for all your help and direction.
Darlene has outstanding customer service and makes every experience a wonderful one.
Had a great move in experience with Lisa. She was very helpful in helping to resolve any issues we may have had. Thank you Lisa for your kindness and great customer service!
Ms Lisa and Darlene were the super best! Very courteous and helpful with this stressful move! Made it super easy to get the unit. 100% recommended!
The staff is very professional and friendly. I would recommend this facility every time.
Thank you Lisa for your help setting up my unit today. She was very friendly and explained the rental process very well.
Great customer service! Lisa at 1755 Indian Trail and Eva at 95 Arcado Rd NW were wonderful! I'm very pleased with the service and the unit space. Thanks!!!
Victor qas a great helper!! excelent customer service
Lisa T provided superb service! Explained everything very clearly.
Darlene and all of the staff give you great customer service! They are helpful when picking out box sets and what size unit you will need. Clean facility and the price was reasonable. Thank you all that have assisted me and I highly recommend using Public Storage!
My household goods were in this location for 2 years, from August 2018 to January 31st 2020. Never late or missed a payment and entered the premises apporximately 5 times total. When I moved into my new location and began to unpack, which took some time, I realized boxes were missing. Some boxes had personal documents, clothes, arts and crafts materials, bathroom items, cleaning materials and so on. All I can confirm is I did not get back things that were put in.
Lisa T was great
Just wanted to say "THANK YOU" .the customer service help and knowledge of Lisa T. was very exceptional. She was very courteous and professional with the knowledge of SPACE needed for all my rooms as well as ALL Packaging supplies i needed . And safety was excellent and security a big plus., i would definitely reccomend this facility to anyone in need of storage....and make sure you ask for Lisa T.. Thanks again JD
Ms. Lisa T was amazing and she made my experience a great one
The storage lockers didn't open all the way and the locker doors would always close
Lisa was awesome!
Lisa was really helpful, she walked me to the unit and clearly show me all the instructions.
This facility is spotless and very well secured.
Lance and Stacey assisted me with my payment process. They were curtious, professional, and welcoming. Highly recommend ☺️
Great experience. Unit I rented actually ended up being bigger than I expected. Stacy is also extremely sweet and helpful.
Darlene is the best and funny. Made the experience a lot of fun
Lisa was awesome!
Lisa was an awesome sales person and i would recommend for her to receive an awesome raise
I received excellent service this morning! Stacy is absolutely awesome! She is obviously very knowledgeable but also very friendly; she went above and beyond to find the unit I needed. She is a great asset to the Public Storage organization!
We had a great experience with Lisa and Stacy. Very helpful
Lisa did a great job!!! Best service I have received in a very long time
Darlene and Rachel were both extremely helpful, professional, and friendly. It felt like I was having a conversation with two friends while they were helping me out, which really takes away from the stress of moving. They answered all of my questions courteously and patiently. I had a wonderful time as a first-time customer. Units are affordable, tidy, clean, and very accessible. Highly recommend this place.
Darlene is awesome and has a great personality. Large inside space and outside units as well.
Darlene was very nice and patient. Also thorough on the information she provided ,so there would be no confusion.
Lisa was great, very helpful and informative!!!
I'll give it 5 stars once the security gate is repaired...NOW, back up to par.
Ask for Victor he is more than just help 🤗🤗🤗🤗🤗🤗
Sharonna at the Indian Trail location was a blessing to me. She was very thorough about all the storages that were available and she even help me select which one would be better for me. I couldnt have done it without her help. I want to thank her for everything. She showed me the best customer service. She is the reason I decides to choose Public Storage.
I had a excellent experience with Darlene. She is the perfect person to help you feel comfortable and suited with using a storage unit. This is my first time using public storage and she definitely made the visit wonderful. If you need any help or assistance please don’t hesitate asking for Darlene.
Darlene has the best customer service ever I highly recommend this property to store your belonging
Horrible experience!!I had to ask the front desk lady for assistance and she was making faces every
Lisa was awesome and a great help!!!
Very friendly and helpful , awesome customer service and helped me get exactly what I needed fast and quickly , love the staff there.
Friendly & helpful service !! I recommend this location!!!
They will cut your lock to your building and go through your things, we have proof of this and are going to take further action legally. I would go somewhere else. there gate don't work and is not a secure place.
Lisa was fast, helpful and answered all my questions
Lisa was a great help
Lisa was an amazing help. She jas great customer service
Sharonna was a rockstar, very quick and professional! I came in to grab some tarps and she was fast, got what I needed and I was on my way!! Definitely recommend this location!!
Lisa was very great and friendly to work with at this location. Hard to find places with such comforting customer service. Thanks for making this move quick and easy for me.
Lisa was very helpful and hepled
I rent at this public storage and i receive the best customer service from Darlene she is always so pleasant and nice if you need storage u should rent here
Lisa and Sharon’s were very helpful in a complex situation. Blessings to them for being patient and kind.
So far so good
Easy access to every space available with lots of privacy for the love of ones belongings
Lisa was very helpful and a pleasure to work with
No problem so far.
Lisa & Amanda were amazing. Awesome customer service.....
Huge. Clean facilities. Helpful staff
Thanks Cam! Straight to the point very professional
Went into Public storage this morning and Cameron was there to welcome me! He pulled up the reservation I had and asked me a few questions to make sure I was getting the right sized storage unit and checked if I needed any packing materials. I then asked him a few questions and he was happy to answer and see if he could accommodate me. Cam then proceeded to show me to some of the available units. On our return to the help desk, Darlene (the location manager) and some unnamed guy had arrived. Me just being me I called out "good morning, good morning" to the fresh faces. Darlene greeted me with a huge smile and "good morning" and asked how I was doing. The guy on the other hand rudely ignored my greetings and didn't even acknowledge my existence. ** I was later on told, because of course I mentioned it, that the guy was an auditor and just came in to do a job and was heading out. Because of this I am not reducing the number of stars for my review. The man is not a reflection of the location but maybe the company should look into who they're hiring. If you don't like customer service THEN DON'T WORK IN IT!! Rant complete lol** While going through my paperwork, Cam was very informative and made the process easy and understandable. He made sure to provide me with the insurance info just in case I needed it, and made sure I had the proper locks to keep my belongings safe. Through it all, Cam had a great sense of humor, as well as Darlene, and they both made me feel at ease with storing my belongs in the establishment. I found my experience to be very pleasant, aside from the one blip, and both Cam and Darlene were extremely helpful. When I had first started moving my items, a couple of things had fell off of the dolly. Cam happened to see and hurried right over to help place them back on. Also, before leaving, I asked Darlene to borrow the broom and dustpan and without hesitation I was directed right to it. I was so elated with how smoothly the process was made for me. Moving is like the worst thing everrrr!!!!! But my experience at Indian Trail Public Storage made it all the better.
Cam was funny and daline was smooth and cool.
Kudos! High 5 ✋! to Ms. Darlene for her great customer service, patience, and kindness. And Thumbs 👍👍 up to Mr. Cameron for being so pleasant, professional and with a great sense of humor. ☝Wait! These 2 great team employees Ms. Darlene & Camron deserves a ... RAISE! LUNCH! and a DAY OFF!🤔🙄😁 1755 INDIAN TRAIL, Norcross, GA has an Awesome Team! You're sincerely appreciated. Thank you.🙂 sagain great job for another great year. Thank you for all of your great Customer Service & your Ol' down home pleasant personality. GREAT JOB!
Chris, thank you man! Really helped me out today. Come see him.
Cameron and Ms. Darlene were amazing! Made sure my move was easy. I would definitely recommend the Public Storage off Indian Trail to my friends.
Excellent customer service from Cameron very knowledgeable and solved my problem.
What the hours to get in our storge
Mrs tee was very nice and helpful
Cameron was a great help and very informative with my move in and registration! And great sense of humor. Answered all our questions.
I am a professional Stager and have multiple storage units at this location. I must say that each time I must go into the office, Darlene and Lisa are beyond phenomenal, hands down! They are always extremely accommodating, professional and kind! The main reason I keep coming back to rent units at this location is definitely because of them!
I had a great experience with ms Lisa. She was very nice and friendly!
Darlene & Lisa were great hosts and made it easy to rent.
Convenient location right off the exit, east access.
I talk to Darlene she is very proffesional and great customer service . She was very patient and helpful.
I had a wonderful experience with lisa she was VERY helpful at getting me the information i needed. Customer service was excellent, very friendly positive atmosphere!!! Thanks Lisa!!!!!
Darlene is the best would recommend this location
Hey Jordan and Ms. Lisa were great! The place is air conditioned so that helps keep you items and you nice and cool when you have to move things around! Don’t like that it goes up every six months but what are you gonna do! Still a nice facility to have your belongings!
Prices are way too high
Sharonna was AWESOME! Not only is she so so sweet and helpful, but she took the time to make sure all my questions were answered to a T. Thank you PS for helping with storing our furnishings!
Lisa was amazing! Would give 10 stars if I could :)
Public storage is a excellent place. Darlene is a great person. She will help you with your needs.
I love this public storage location Darlene is an excellent manager
Darlene was very helpful nice and professional.
Ashliee was wonderful, she took the time to show me several storage units. Very friendly and helpful.
Darlene gives the best customer service at Public Storage. She is always so helpful. She deserves more than five stars. I wouldn’t rent anywhere else.
My best experience with Public Storage by far!! For the last 10 years I have only used private owned storage units. I came to this location on an emergency situation and I’m glad that I did. The manager of this location is what makes it so amazing.
Staff was very helpful
Professional service from Lisa!!!! Very pleasant!!
Excellent customer service and clean storage space!! I’ve been renting here for 9 months and never had any issues.
Lisa was a huge help to my grandmother and I!
Darlene, Lisa and Von were awesome!!! Great customer service, great attitude!
Lisa and Darlene were great...very fast service
Darlene and Lisa . Good customers service, they answered all the questions we had. I totally recomend this location . Thank you Darlene and Lisa 😀
Darlene and Lisa! Good job!
Darlene and lisa are the best make me feel like I'm at home
Great customer service.
I have observed that Property Manager, Darlene is extremely helpful to her customers-and she does it with a smile! Moving and storing items is a tough job....thanks Darlene for making a rough road smoother!
Darlene and von are very professional and I love renting at this location and Lisa is vrey nice as well
Lisa was great!!!
Lisa was very helpful.
Darlene and Lisa have always provided me with excellent customer service and amazing attitudes! When I see they're in, I know I'm going to be taken care of!
Lisa was excellent today!
Lisa was a great help getting me all setup to move in!
Still a little pricey after all it's just storage
Ms.C sanders is so sweet and patient I like the store and plan on coming back to rent a unit if ever needed
Find another location. I have so much I could say but she ain't worth it, lol FIND ANOTHER LOCATION Well I should say if you are of color, find another place. Yes they have the same complextion but trust lol its jus skin. Thank you for forcing my money back into my accounts!!!!!!
Can't say enough good things about Darlene. She helped me get a great rate on a storage unit and was very professional, personable and accommodating. I would definitely recommend Public Storage because of the great customer service which, in my case was provided by Darlene. Thank you Darlene for being so helpful and patient during this stressful time.
Tawnie was excellent customer service i loved her smile n she was just great
Darlene and lisa services were outstanding
The location is great! It is conveniently located right off 85 on Indian Trail. Darlene is a blessing!! She provides exceptional customer service. She's always smiling, super sweet, professional, and was able to get me a GREAT deal on my storage unit. Thanks so much, Darlene!!! You are awesome!!!!
I've had a great experience with Darlene and Von, they are very helpful with my storage needs. The location is also very convenient!
Staff is super friendly. I was in a very stressful situation having to move my belongings after a fire. The staff here took great care of me and made this part of the situation much better. Thanks!
Rates good. Very nice staff.
This is a nice location to rent mark is very nice and will help you as much as he can
Very helpful Darlene was excellent love it
This was my first time using Public Storage. It was a pleasure to meet 2 young ladies Darlene and ,Vonnuya .They were very detailed and helpful. I will make it a point to go back and speak to both of them on my visits.They know me as the Quarterman!!!
Rented from Darlene and she was very professional and told us what we needed to protect our items.
Excellent customer service staff was amazing especially Ms Darlene
Darlene gave excellent customer service. Facility is clean and well maintained.
Great service. High rates. But worth it overall.
Darlene and Vonnya are the best ever!!!! If you ever needs storage make sure and stop by they will help you out...!!!
Darlene and Shannon were very help and great personalites and I will be storing with them often. Thanks ladies
I have been using this facility since 2009 Sales Rep Darlene always make sure I am good..wish I could give her and this public storage 10stars
Arlene was great, made my move experience a breeze. She was very friendly and professional! I would definitely recommend this location for your storage purposes!
Great Services! Very nices ladies Vonnya & Darlene thank you ladies.
Extremely friendly and professional.
Darlene is an incredible employee. She is fun, helpful and a great source of knowledge. The facility is climate controlled and very clean!!
Lisa helped us out and did a great job. Thanks!
Mark was super helpful. Helped us find the right storage at the right price! Thank you so much!
the staff at this location always go above & beyond. great customer service from everyone - darlene in particular. thank you!
It started good. But when we went out of town and forgot to pay a month of rent. They never even gave us a call to let us know. We went when we came back to pay and we were told that they "threw all of our stuff away" for non payment. My question was why we weren't called to let us know they were going to do that. I lost precious family pictures, graduation pictures, furniture, lots of shoes, and alot of my kids things.
The last days I’ve been moving and every time when I look for a storage place. This is it. Their guest service is always ON POINT. So kind and helpful! I gotta give props to Darlene and of course the other women that helped me there. I’ve used this place about 4 times and every time it is always ALWAYS a excellent experience. The place is always clean and well taken care. I highly recommend this place to anyone looking for a unit! I’d honestly give it a more star rating but 5 is the limit.
Darlene and vonnya was very nice. Also very helpful will tell other about them and public storage
The manager, Vonnya, was excellent! Explained the process well and was extremely helpful. I highly recommend using this location. great experience.
Vonnya Darlene are the best great costumer service :)
Vonny was our sales rep today and she was professional, polite, accommodating and concise. She made us feel welcomed and warm. She was excellent in explaining policies and procedures. Thanks Vonny...keep up the good work!!! Shout out to Darlene for being pleasant as well.
✌😎👍Darlene is the Best, Fun, and Patient! Thank you very much in helping my wife & I with our first rental @ public storage! (Whoop Whoop Boston is the House)... And one more thing I've told wifey to stop poping your Bubble Green Tape when we come in your facility😂😉
Un excelente lugar y atención al maximo...lo recomiendo y su agentes muy amable... gracias Mary and Vonnya
Darlene is the best!!! Go see her! 😁
Cómo puedo abrir una cuenta nueva
Friendly and fast service. Unit is clean and convenient. Makes the moving experience less of a hassle.
Thank you ladies, Darlene ( PM ) , Vonnya ( RFM), Tiffany ( RFM), for your excellent service ! 5 Stars
Very nice people good service from Nancy and Darlene
We dealt with Vonnya at this location. She answered all of our questions and concerns while being professional and polite. I would highly recommend this location based on my experience.
Best public storage ever dey remind me of homeland Djibouti east africa
Darlene and Ariana was very helpful, friendly, and made me feel appreciate.
The customer service is great. I have to request a lock cut that day, but they all offered great help. Best wishes guys.
Ariana and Darlene are the best they really made my move easier definitely recommend this location...great customer service!!!
Very Clean and great service
I came to the store to get merchandise a few days ago for my girlfriend and I to move in. Ariana & Darlene provided me with excellent customer service. They saved me form paying for items that we absolutely did not need. I recommend this facility for anyone that needs a storage. They’ll save you time and money.
This is a fantastic Public Storage. Top notch units and fantastic staff. Darlene and Lisa both assisted me (with my many questions) and were extremely professional and helpful. Highly recommend using this location. I'd give six stars if I could!
Service was great. Annette and Lisa were very helpful.
Mary and Darlene were amazing! Mary was very helpful when the unit I reserved online did not fit our needs. She found a bigger unit and handled all the changes.
Great customer service.. This was my first time ever renting a storage unit and the manager Lisa made it a very easy and pleasant experience.
Darlene gives great customer service
If there was a way to give 6 stars I would. I am a stickler for great customer service and I cannot say enough about the employees like Darlene and Vanessa (and of course the owner Richard) here! We're renting a large unit for virtually all of our belongings for a year, so having a high level of comfort is extremely important to us. The staff and owner are extremely professional, helpful, kind, and go ABOVE and BEYOND. Not only did they make special accommodations before we moved in, but the day of the move was very stressful and Vanessa arranged a back up unit (without us even having to ask) when she noticed that everything might not fit in our unit. I received a follow up satisfaction call days later too. NOT TO MENTION that we have items shift in the unit that prevented us from opening the door --- and while my husband and I tried everything to get in, we were convinced we'd have to pay $1000+ to have the door removed. EXECPT the owner (Richard) made a special trip to the unit without us even asking and HE GOT IT OPENED and saved the day. Talk about going above and beyond! Never thought I could say this, but I absolutely love this Public Storage!!!!!
Great service from the office! Easy to get in/out. Secure. They keep it clean. Recommended.
Vanessa and Mary were awesome and beautiful young ladies.great customer service.
It's the best. Wonderful service with real people and have the products anyone moving or needing storage would need. Vanessa and Darlene are real pros all around. More than 5 stars
Very friendly, pleasant, and professional staff. Keep up the great work guys!!!!
Well the ladies in the front office really makes every visit fun filled and enjoyable. They pride themselves in assuring that you understand the facility rules and procedures. They walked me through the website. And the best part of my visit is Ms. Vanessa Ms. Ariana and none of the least Ms. Darlene. Hey just really remarkable people.
At each visit to the location Darlene and Vanessa are always very resourceful and pleasant.
Well lit inside, but a little too dark outside at night for me. Plus the elevator is too complicated.
Im A Customer For 4 Years. Very Grateful With Public Storage. Great Team. Excellent Customer Service. THANKYOU PUBLIC STORAGE ❤️
I LOVE this facility!! As everyone else says, Darlene and Vanessa are great! Perfect, clean, well kept facility I'd recommend to everyone. I enjoyed my time in Norcross and should I ever return to Ga, this will be my place.
Darlene was an amazing helper we really appreciate for all that she did she is wonderful we are so blessed having her to help us with everything!!
Darlene and Vanessa are so helpful and very nice it's been such a pleasure to store with public storage and these ladies....so thank you!!!!!
Darlene & Vanessa were AMAZING! I selected this location because of their awesome reviews & these 2 ladies truly lived up to their ratings! Smooth experience overall. These ladies are the definition of customer service. They were professional & friendly! Thanks for a great experience!
Vanessa and Darlene were excellent and very friendly. Highly recommend this location because of these two and they will treat you right.
Vanessa and Darlene are awesome! They were nice and very helpful. This location is very clean and we'll maintained. The only downside is not having access to a cart our dolly after hours. But other then that this location is wonderful!
Vanessa and Darlene are great I had to write a review to let them kno I REALLY REALLY am grateful to them for helping my cousin move in they where really nice even though my cousin wasn't you lady's stayed professionally thanks. Plus property was clean can't say that for all public storage again Thanks Vanessa and Darlene
Vanessa & Darlene are the best. I received excellent customer service and they even called to make sure my move-in went smoothly. Keep up the great work guys.
I am so please with the service I get here. Darlene and Vanessa are always ready to assist me with anything I need. This location is always clean and I feel safe leaving my belongings in their care.
Darlene and Vannessa is very professional
They're super friendly here! I was helped by Ken D, and he made me feel very assured about leaving my things here!
I was blown away by how well Darlene and Vanessa took care of me! I actually have my stuff at a different Public Storage, and I stopped in to the Indian Trail location to make a payment to my account. They treated me as if I was one of the customers at their location. It completely impressed me and made me wish that Darlene and Vanessa worked at the P.S. I had my furniture at. The current staff at the one I where my things are seem as if they could care less that I was there. Darlene and Vanessa have completely salvaged my feelings toward Public Storage. Thank you, ladies!
Darlene & Vanessa are awesome when it comes to customer service. You are fortunate to have them in your organization! Elias Crosby
Darlene and Vanessa are Awesome people/employees that have provided a fantastic experience for me during my transition.
Darlene and Vanessa are so pleasant and helpful it is a pleasure doing business with them! Love them both! They are a magnificent asset to the Public storage team! The best location, clean and with great experience!
Vanessa is GREAT...the location is always clean. great customer service and just overall AWESOME..I feel very secure in the decision i made to store my families personal belongings. i know they're in great hands! thanks so much for the awesome customer service EVERYDAY...NO MATTER WHAT! Its awlways an awesome experience no matter the situation. Go see them!!
Darlene and Vanessa are awesome ladies they are willing to help.If you need storage with good customer service here is the place to be.
The young ladys at this establishment are always friendly and helpful. I made a payment with no problem..
Vanessa and Darlene were the best. They're customer service was exellent. If your in need of public storage I highly recommend public storage on Indian trail. -Paul Anthony
Darlene and vanessa were very informative helpful and fun while expediting my account professionally.
Vanessa was great.She was aware of my needs and made sure that i was comfortable with my things being stored at this location i would recommend anyone here and make sure they speak to Vanessa...
I had a great experience at Public Storage. The Associates Darlene and Vanessa were very friendly and extremely helpful with assisting me with my storage unit. I felt very welcomed at this location. I left with a smile on my face and I will send everyone I know looking for a storage unit to this location.
Darlene and Sam were absolutely fantastic in setting me up with a rental unit with very short notice. Very polite, professional, and friendly. The facility is incredibly convenient, well maintained, and well priced. If you're in the area, and looking for storage, you should definitely drop by and see what they can do for you.
Easy setup and got my items stored in no time.
Vanessa and Darlene are the best ever Storage facility people I have ever worked with. They are engaging and always work with a smile. I feel they do an awesome job and public storage need more employees like them
Loved the service and the premises. Really kind helpful people in the office!
Well run and convenient self-storage facility right off of I-85. I have been a customer for six months and have been pleased with the service provided by Darlene and her staff. They take the time to make sure you get the right size space to fit your needs. I've stopped by the office with some questions from time to time and have always gotten the needed information along with a smile.
Darlene and Vanessa are awesome young lady's. They are very helpful and I would recommend Public storage to everyone.
Darlene and the rest of the staff were excellent. Thank you everyone for the great customer service.
Darlene are the best with the customers. She make sure you get all whatcu need n have to move ur property into storage. Darlene always smiling n greeting her customers and she makes sure she knows her customers name when they return to pay they bill. Keep up the good work. I was very comfort in leaving my belonging in storage here...
This is our second time using this facility. It is very well maintained and cared for.
I came in the office the service was out sanding i was helped by Vanessa she made sure that we had every thing we need before we left and she keep a smile on her face the whole time
real helpful in assisting me and my needs at public storage
Darlene has very good customer service and very friendly
Good service by Dacora,Darlene
Called Francis at Beaver Ruin location. She was very attentive to my needs so referred me to Darlene at the Indian Trail location. Darlene made sure I had adequate space, great, ease of access location and offered special assistance with boxes and wrapping. Staff was very courteous, conscientious and helpful. Outstanding experience thus far.
Darlene was extremely helpful and quick with paperwork!!! I thoroughly enjoyed working with her and the company. The units were clean and ready for storage! Great job!!!
Loved it..best public storage i have been two..Mrs.Darlene was very nice
Love the awesome service shout out to Darlene we saved money will return to see her
Great experience!!!!! Vanessa knew her stuff and was very helpful!!!! I will definitely recommend this location and her expertise to all of my associates.
I walked in to ask about prices and storage options and left with a signed contract to store my furniture here. The location is convenient and the facility is clean but the real reasons I chose this company and location are Darlene and Jerry. They were very helpful and personable. They made the process seamless and provided an exceptional level of customer service. I would definitely recommend this Public Storage!
Public storage 1755 Indian Trail Road Norcross, Ga Excellent customer service! you guys ROCK!
Vanessa was awesome also very informed glad i stopped in to get a quote today.
Darlene was really nice and sweet she help me alot very passion and i really enjoy meet with her today...
Darlene has been most helpful to my wife during move. Both she and vavnecessa are knowledgeable about our needs.
Jerry and Vanessa provided exemplary customer service on my weekend visit to my storage unit. Jerry provided his assistance when I was having trouble loading my possessions into my vehicle. Vanessa was very friendly as well. Their presence, customer service and assistance made my visit to my storage unit a pleasant one. Thank you two for all you do!
Nice service gud luk jermy
I received excellent customer service from the property manager Darlene. She made the experience very easy and manageable though moving can be complicated. She explained the terms to me in a comprehensive way and i felt at ease leaving my possessions. I would recommend this storage facility to anyone looking for a place with integrity to store their belongings.
Vanessa and Jerry have great customer service!!!
Great service. Darlene and Vanessa were very friendly and helpful.
Vanessa and Darlene were both extremely helpful with my move-in!
Vanessa and Darlene are AWESOME! The facility is well kept, the gate always works, they always have dollies and other moving supplies on hand. You are making a great choice storing at this facility! :-)
Vanessa and Darlene were so nice to me , the Company should give them a raise.
Rosa was a great help- extremely knowledgeable and courteous!
Vanessa just made my day here. Five stars because she showed me all the different unit sizes, then made special accommodations for me to move my things from a separate storage unit to another. Cleaner than other storage units and cheaper as well.
I rented a storage unit today and I must say, Rosa was very helpful! I think I'm sweet on her! 😘😘😘
Malachi at 1755 Indian Trail public storage gave great customer service.... And Rosa was very helpful helping me figure out how to write this review
Rosa is very helpful and friendly.. She and Malaci help us pick out boxes and figure out the size unit needed.They are very professional.
Rosa was great giving me information about the storage units, and making sure I was getting enough space.
Keva & Vanessa were help a lot organizing the paper work. Very good service, totally recommend.
Great Service! Elena was extraordinary. She helped us with every question askes. She makes the difference in this place, she provides excellent customer service!
Maya and Stacey are awesome !
Love it i love the customer service the unit was very clean and the price is right, and let me mention again the customer service Wonderful Rosa was grate she was polite and helpful couldnt ask for a better reposenitive for your facility
I had to rent a storage fast. I came in to the Indian trail location, Mal, Rosa and Vanessa we're super friendly, and very helpful... They got me into my unit fast, I will definitely be recommending this facility to all my friends and family...
Awesome: Elena and Rosa where awesome. There customer service exceeded my expectations
Great to store my things in this store People are wonderful and great Always here to Keva & rosa are great to work with Thank you girls for doing great job
My house is put on market right now and I clean whole house. I found this location storage unit put away a lof of stuff. It is very clean and worker Keva & Stacey are efficient, knowledgeable and pleasant.
Keva is the best costomer service as well as beautiful and polite
Staff was very helpful, especially Keva. Very reasonable rates.
Jericho was excellent with her services and skill, a real asset to public storage
The customer service was great. the price going up every year is not. 30% increase over 2 years is a bit much.
He was very informative, polite, and helpful.
Great assistance. Friendly workers.
Francis did a great job of showing units!
Great service from Mal and Frances!!!!
Mal was awesome in getting me the unit I needed. He showed me the unit I needed and I signed my paperwork and began occupancy all within 30 minutes! The property is always clean and inviting.
Mal is a great guy at this location
Markeia is very knowledgeable and friendly. The atmosphere upon arrival was nice. I've had a unit for almost a year and the property is always clean. I plan to recommend this location to anyone needing storage.
Good and secure place. Cool. Markeia and Jeremy
Thank you for all of your wonderful service! From the time I called to when we walked on the door!! Love the customer service!!!
Jerica was outstanding! Greatest service!!!!!
I've been with public storage for 2 years Malachi was always polite and and property was always clean and staff well maintained I would recommend this property to any of my friends who are looking for public storage they give top of the line service sincerely Kory Drake
On Monday February 24, 2014 I Gerrod Miller, was in desperate need of a storage space, because I could no longer afford the rates at the storage I was occupying. A close friend recommended me to Public Storage, and much to my surprise I was blown away by the excellent customer service given to me by Jeremy, and the unbeatable prices. I would recommend anybody in the Norcross area and surrounding areas to utilize Public Storage services. Public Announcement: You will not be disappointed.
I was overall satisfied with the facility. The staff was friendly and helpfull. I Felt the Auto shutdpwn of the building, was a little too early at 9:00 pm. Many people work late. If you need to make a small pick up of one item you tend to cancell it, for fear of bieng locked in. with no lights or elevator. 10:30 would be a better time, in my opinoin, The only other issue was the rent increase's were happening too often.
Malachi & staff are always helpful & friendly. The building & grounds are clean & well lit. Between my wife & I plus several friends, one of us has had a storage here since 2005 or so with no problems. Highly recommended!
This is a great location, very clean, safe. Awesome staff, always willing to help!
Lisa was great on the front end. Answered all my questions and showed me the size of the units available.
The place is nice and clean. It is close to where we will be staying. The staff was very nice and helpful. Gary Smith helped us with everything we needed. He was very friendly and informational. However, the price I had to end up paying is not something that I expected. We were not to happy about that. Make sure you know exactly what you will be paying for the unit, the lock + the insurance and taxes!!! I wish I would of known that if I had my own lock it would of been $20 less than what Im paying!!!
OVERALL HAD A GREAT EXPERIENCE CUSTOMER SERVICE WAS OUTSTANDING NICE CLEAN FACILITY AND QUICK EASY ACCESS TO STORAGE. GREAT JOB FINESSE AND SHANTINA GREAT PERSONALITIES AND REALLY HELPFUL!!!!!!!
Rodney and Fynesse were absolutely wonderful today...they were very polite and provided more than enough information concerning our stay/storage time frame...thank u guys much!!!!! My name is showing as Larry Philips but its not that lol unsure why but oh well Lois Jones and Ella Dennie received services from them today!!!
A couple of days ago, my unit roller door would not come down. My Public Storage associate willingly climbed up a ladder to remove whatever was obstructing the door and VOILA!...success. Fynesse, I am not sure I am allowed to mention your name but (too late) :) Great service, clean and safe facility = Satisfying rental experience.
I have had a pleasant experience for the three plus years I have rented from them. The management team is personable, remembers me every time and even about details of my work, and always looks out for me ... I truly appreciate them as they have shown exceptional customer service the entire time I've been there.
Public Storage is a very good place to keep my stuff. The staff are very kind and helpful, especially Christine, who took me on a tour of the facility and answered every question I had. I am very glad I made the decision to store my personal belongings here.
I had a good experience, Thankfully. Shakura was nice, showed me the space. It went quick and she explained the paperwork simply. It was good, No complaints. Just buy a lock prior to getting it here (saves you $20).
Totally apathetic management. Unloaded my truck on a Sunday morning while the office was open to find the elevator to the 3rd floor broken. They offered no assistance and told me to find an 'alternate' way to the third floor. Upper management gave snarky comments when asked when it would be repaired. Ended up reloading the truck, a total day lost. Asked to be moved to another location but would have to pay as any new customer.