Public Storage Self-Storage Units at 680 Piedmont Road, Marietta, GA

Ebony was very helpful at the front desk, she made the process super simple and very transparent!

Ebony is AMAZING!!! When renting, please ask for her personally. Made the process more than easy!! 🫶🏽

Fantastic people! A+

Ebony the manager is awesome!!! We have stored our stuff there for the past 3 years and she has been FANTASTIC!!! Always smiling and helps us whenever we have questions !!

Ebony was very professional and informative

This property is very clean and orderly. All the units appear to be in tip top shape. The employees are very helpful and have great customer service skills. I highly recommend this location.

Ebony and Shay were very helpful and friendly ! Would recommend to friends

Ebony and Donna amazing customer service! Extremely helpful with everything we need. HIGHLY RECOMMEND this storage facility!!

Great Customer Service!

The Piedmont storage ladies Ebony and Donna were very helpful and patient which in turn made my rental experience less stressful and pleasant! Thank you!

Excellent Service!

Ebony was so helpful and patient with me. She made sure that I understood what she was saying and doing. Im a auction bidder that speak Spanish. My English wasn’t the best. Her Spanish was the best. But we made it work. Thank you Ebony

Great customer service 10 out of 10 Hands down Ebony definitely knows her stuff. Travel long distance and was provided great customer service

What can say other than great customer service. Ebony and Alan Service has been amazing. When I tell you the come back is strong they know what I’m talking about. lol !

Ebony was great and took the time to walk us around the facility.

Ebony was awesome!!!

Excellent Customer Service from Ebony & Tia! They are very knowledgeable professional and pleasant!

Ebnoy muito prestativa e ajudou a abaixar o valor da minha vaga de trailer

Ebony thank you for helping me save some money. Transfer me to a space that I was able to afford. Great customer service services I will say.

Worth the wait, I was able to witness Ebony rent in person, and over the phone. Ebony provided us all with outstanding service. Not only the customer service was impressive. This storage facility was very well kept. Thank you Ebony

Very helpful and sweet girl! Recommend highly!

Ebony has been fantastic , great customer service I would recommend this location. Well kept

Eboni & Tia really cool

Ebony is always so helpful and professional. She is extremely responsive with returning calls. I recently had a situation that I was trying to get resolved and she returned my call right away.

Tia was very helpful getting everything setup!

Ebony and Tia were absolutely wonderful in getting me set up in a climate controlled unit. Would highly recommend!

**UPDATE** My mistake, This was the incorrect location but still on Piedmont. Ebony Rosa the manager at the other location called me, Not the manager of the location where all this happen but a different manager so that shows awesome pride and cares about customers. She listened, she sympathized with the situation and she is doing everything for us that should have been done close to a month ago. So I get a call on Sunday afternoon that we may have water damage in our unit due to a possible leak. Get there 15 minutes later open my unit and a huge puddle is right in the middle of the floor. Wife and I had to take off of work and move everything to another unit, After moving everything and seeing the damage to the boxes (One was so wet I could ring the packing paper like a wash rag) this was not an isolated incident this had been going on for a while. There is a small indention in the back of the unit that go down like 2 inches, that was full of water and I see where it had over flowed and spilled onto the foundation of my unit over a long period of time, it was just by chance it over flowed more and the water finally was able to be seen from outside the unit. Though we got a new unit the damage to my property and the furniture we had in there is beyond repairable especially the items that belonged to my mother and I just lost her last December. I know new housing units are going in, All I can say is be careful, We work for the stuff we have and accumulated over a period of a life time and it's all destroyed within a small matter of time. Next step is the insurance claim and to be honest I am not feeling that optimistic especially after the initial call I had with them. Updates to follow.....

Lovely, Friendly Customer Service with a SMILE and a HALF! Delightful! Ms. Ebony Rosa is a Champion at what she does! She made me feel Special. And this is my first solo move across country by myself after my husband of 50plus years Graduated to Heaven. She makes me feel, “ YES, I CAN”! Thank you for hiring such wonderful People-People who give Exemplary Customer Service! Joyce T.

Ebony was very helpful I RENTED MY SPACE ONLINE WHICH WSS A GREAT EXPERIENCE ! Ebony help e found ny unit and transferred me to another soace. Ebony has been delightful and very professional furing thos whole odeal. Thank you what a Gen !

BEWARE. DO BOT STORE YOUR THINGS HERE! Initially this placed seemed like a good deal for a climate controlled unit but it quickly turned into a nightmare. After being in the unit for two months they jacked up my rent by 30% with no notice. The climate controlled units aren't climate controlled at all. They just have fans. There is no humidity control and temperature control is questionable. The mobile app is extremely unreliable and if you forget your password it's impossible to reset it due to a bug in the reset process which makes the app refresh every time you go back to it so you can never enter the PW reset code. Lastly, you can't even get into your unit because there is one elevator and it's broken. So I'm paying 80+ bucks a month for a storage space that I can't access. Please don't make the same mistake I did. Public Storage is clearly a rookie in the storage space and your things are better off anywhere else.

Ebony! Ebony ! Great customer service, like always. I been with Publjc Storage for about 2 years. She has never disappointed me.

Ebony is fantastic! Working with her as a property manager has been a breeze.

Excellent service Ebony, she needs a promotion

Hola mi amiga Ebony has bien grato. Im a vender working in her ofrece

Ebony was wonderful .

Ebony made this renovación project easy. She had her office read for us to go. Every morning she made sure she greeted each and eveeyone of is. Public storage your have a great one on your team.

Ebony is delightful 😊 she was so helpful and sweet.I know I don't rent at her location. But she asked for a google review and here it goes. Thanks Ebony for being so sweet

Went to Ebony location to make a payment. Boy was that exciting a sight to be seen. But I found her elsewhere to get on her nerves. Ha Ha You can run Ebony but I will find you! Great Property manger !

My son rents at this location Freddy. Every time I come in to make a payment for my son.Ebony is always so helpful. She was able to take my payment today.buy she guide me by name of God to a location where I can make a payment. Ebony is definitely a blessing and a child of God I tell you she is just a beautiful person with a beautiful soul. Thank you Ebony

Ebony, codi, hillary, tiera are the best office personnel and they are very knowledgable of their job. They were very helpful when I reserved my space.

I am have been a public storage customer for many years and this location in particular is great. It’s in a safe location and their exceptional employees specially Ebony and Hillary.

Back again with the CHAMP !! Yes, The champ Ebony. It never fails she’s always on point. Happy , smiling from ear to ear. Glad to be back, Thanks Seb

Property manager Ebony is so funny. Every time I see her while I'm painting the property, she always say something funny. To keep me uplifted. I'm a vendor on the property, and it has been a pleasure to work over here with her.

Ebony was very helpful and receptive to my pre-construction visit, prior to the office remodel. I will enjoy working on this property with someone who is responsive, as I tend to have multiple situations arise and need to maintain open communication between myself and the property manager

Everything I come to make a payment with Ebony. She is always in a good mood. Vibrate, happy,and a smile on her beautiful face. I will definitely recommend this location to my family and friends. Public Storage your have a GEM on your hands Thank you Ebony

Ebony is always so pleasant and very professional. I appreciate you taking the time to help me over the phone and un person

Ebony customer service was impeccable.she made sure that I got the price I had on Chance rd.i appreciate her taking the time out to ask the questions she asked me. Everything worked out how it needed to be. This is probably way I ended up here. Thanks Ebony for everything