Public Storage Self-Storage Units at 680 Piedmont Road, Marietta, GA

5 star service from Ebony!

Great service and experience with Ebony

Somewhere deep in the slow eternal dance of the heavens, drifts a planet called simple earth, and among its otherwise unremarkable population lives our unlikely hero, Ms. Ebony. Stationed at Public Storage on 680 Piedmont Road, she caters to every material need. I am forever fortunate to have met you and to have been in your good fortune.

Ebony and Alan are amazing and they helped with everything I needed! Answered questions and concerns. Very helpful

Great service!! Ebony is amazing I truly appreciate her

Great customer service!! Needed help with my gate code and Mrs. Ebony assisted me with the app. Alan took me to my unit. Great service

I came in to rent a unit and the front office personnel named Allan was very knowledgeable and professional about the protocols and information. Great service. Clean grounds and unit. Thank you again Allan

Ebony helped and and it was easy and helpful all the way thru. No problems a smooth process. Thanks for the help

Ebony always take care of me and keeps me informed

Ebony , Ron , and Jill awesome customer service. It was a pleasure to come back and rent with Public Storag

Great assistance from Allan and Ebony! Will definately recommend them as your most knowledgeable staff in Cobb County..

Great customers, every time I come here place is clean, Ebony is always professional. Up north to north I can tell she keep it real. Thanks for your service

If you put your stuff here it will be eaten by rodents! They charge you for cutting your lock off then never cut it off. Be one day late and you and all your references will be bombarded by calls. How did this furniture get so dirty and completely ruined! Shame on you public storage.

Upon my visit to public storage, I was greeted with professional curiosity, by Ebony and when anybody I know needs public storage I will recommend Her and this place. Thank you.

Hi my name is Ivy and I wanted to share how great of a manger my mom is. I’ve witnessed my mom treat her customers with respect and kindness she has shown me how I should treat my clients. #rolemodel

Great customer service Thanks Ebony

Had a great experience at this location thanks to Allan! He is super knowledgeable and friendly. Made the entire process easy. Would highly recommend

Ebony was fantastic! She was patient and pleasant!

I went to my storage unit for a partial payment that went through 72 hours before making me a zero balance I pull up and they have a BLUE lock on my unit. Left messages and finally got a rude female that told me it was my fault when she wouldn’t own the fact that they just didn’t remember my unit, which is fine but why place all blame on me and on top be rude. No apology just all my fault. I will Never recommend this storage place to any person! I called and I was to nice to be talked to in that manor not for 115.00 a month for my unit! Regrets!

Thank you for your services Ebony.

If you are looking for a storage facility, I would definitely recommend this location because of the helpful staff. There isn’t really much to differentiate between facilities but the courteous staff is unmatched! Thanks Ms. Ebony, you are appreciated!

Ebony is freaking fantastic, she's quick, thorough, and friendly to boot. If only I can give 10 stars 🧡

Ebony was very helpful finding a storage near my fiancé. She also laugh at my jokes which was pretty funny to me. Nice to act see someone in the office. Thanks Ebony

STAY AWAY! YOU'VE BEEN WARNED!!!! The exterior storage units are absolutely horrible. There is little to no protection for your items due to units having ample room above for ventilation, that (I'm assuming) allows for plenty of debis and blown in leaves to litter unit. I started paying @ 50 per month about 5 years ago....and now 112 for a 5x10...... although they advertise the current rate at $49. I would STRONGLY RECOMMEND not storing any VALUABLE items due to possible loss. My leather couch came out dusty, littered with leaves and pollen, and mold covered. Thousands of dollars lost on couch and years of paying for unit.

Laura was wonderful and professional.

Allen was a great help and was extreme polite and met all our needs.

Customer service agent Ebony was very helpful with us securing a storage rental. She knows her job very well

Just want to thank Ebony for calling me about my bill.I received a new card and didn't update the information. She definitely reminded me so I could make my payment. Thank you for that I definitely forgot.great customer service at this location

Thanks Alan and Ebony !! Your knew just what I needed.. came in and purchased boxes and came right back for more. Service is amazing over herw.

Ebony is very helpful on all of our visits. Alan is great too. They are amazing people and wonderful to talk to! Out of any public storage I recommend this one.

Really liked the service and the manager is super sweet and on top of things.

Friendly

I loved how friendly and helpful bri was she was super nice thank god for her

Ebony and Alan at public storage gave us a tour and they were nice ,funny, and, friendly

Very helpful and super nice

Walked in the office moody as heck. I was moving fast over talking Ebony. Telling her what I was doing wasn’t going to do. It was just one of this days. What I did say to her one of those weeks. Ebony strengthen me out. Not only did she let me know that I need to slow down . She put me in my place and told me that I’m in control of my mindset. Don’t place it not place I don’t want it to be… I have to give her respect for that. She also called me a bag of NUS!! When I mean I never heard that before.. We laugh so hard. I’m really glad that I walked in to this location. My reservation was at another public storage. I will recommend this location to anyone. Come in just to get the vibe of Ebony weather you renting a space or not. She is a whole vibe

Ebony made the process so smooth and enjoyable!

Great service Ebony was amazing

Ebony was very helpful and friendly during my visit. She has great energy and it was greatly appreciated.

Darn I didn’t get her name but she was really helpful I kind of get 2 units and didn’t need but one she help me out and took very great kind of me thanks you!

Ebony was very helpful and informative. Thanks for helping me set up my app

Ebony is the best. She was high energy and very knowledgeable. Who public storage could be so fun. Edit. 2years later the unit has TRIPLED in PRICE!!!! BEWARE!

Customer service was impeccable

Ebony was very nice and friendo thank you

Ebony great help😍

Ebony was very nice and thoughtful wben it came to my husband. He is on crutches and she walked the Ipad out to him so he can sign for a document that he needed to sign for.I would definitely call this outstanding customer service

Came in to make a payment and here goes beautiful Ebony. Pulling up on her golf cart. She is the sweetest person I've ever met. Ebony !!!!!

Ebony was great .. made this move in east fast and sweet. Thanks for the great customer service

Great customer service E int gas veen so helpful during this mo ing process. Just always so gappy when I walk in. Very professional excellence 👏

Ebony was great, I watch how she handle the customer before me. She is definitely a Gem I must say. Not only did she give me a great deal when it was my time to rent. I reserved a unit with 50% off. She gave me a $1 promotion instead. Wow did I save money YES! and had a great experience with Ebony .

came to try and find my unit that I did online. I wasn't paying attention and order the wrong one, the ladies helped me out by transferring units. I couldn't be happier with the customer service

Excellent customer service 5 stars for Ebony

The ladies here are awesome!!!. Me and my husband had a 33-hour drive from Las Vegas out to Marietta that was very stressful .We had reservations with u-hual for a truck and storage. U-haul didn't honor our reservations and ran us around to their five different locations to no avail. And even yelled at us. I wish I would have contacted public storage hl first instead of going to U-hual. U-hual is the absolute worst. Thanks again to the ladies at public storage for making our day better.

Ebony was great a provided great service

This public storage is the best i have tammy and ebony were great trust this is the store you want to come too great customer came in tired left happy

Ebony and Tammy made us feel welcome and both had wonderful personalities…they helped us each step of the process definitely worth coming back too

Tammy gave a great tour of the facility and really gave great knowledge on all the rules and security! After walking back in to fill out paperwork our buddy left his butt stains on the counter and Ebony and Tammy brought us plenty of laughter and great vibes cracking jokes making this a joyful and easygoing time!

Came in to pay my bill with Ebony and Tammy. They made this payment experience really fun. I even got me a cup of HOT TEA !! Thanks again ladies

Ebony and Tammy helped so much! Very appreciated! Awesome service!

Ebony &Tammy were great !! Thanks for helping me take care of my payment

Thank you Ebony for calling me to help me avoid a late fee. I appreciate it

Ebony was really helpful in this whole process! Thanks for your help!

Friendly staff came in to make a payment with Ebony.

The property manager Ebony has so much patience with me. She help me with my sister that I lost on the property.Long story but she was amazing with her.She treated her with care.I appreciate you so much Ebony.Thank you for just being you

This is one if the best experience I have encounter. In an auction buyer trust me I been to many locations and different companies. Where there customer service is horrible. I wanted to take the time out to let Public stirage know That Ebony was great and professional. Thanks for making this process smoothly. Be back again

My homie Ebony up there, straight greatness!! 👌🏾😁😁

Ebony was so pleasant from the time I came in. We had great conversations when she took me to see the storage space. I just want to say thank you for your customer service

I have been storing here for a long time. A couple months ago they jacked up my rate buy over 40%. I called multiple times. Could never get anyone on the phone and no one ever returned my voicemails. Also went to the office multiple times and there is always a sign that said will be back later. As soon as I clean out my garage I will be closing out my storage unit.

Ebony was very helpful and knowledgeable. I appreciate everything. She talked and walked me through it all. Public Storage has a GEM on there hands

Ebony was very knowledgeable regarding the different units and products. Also very patient. Great customer service!

Nice customer service I would highly recommend this location. Ebony and Yvonne were fabulous. The office was nice and clean the property was well kept. Come on down and rent with these fabulous ladies

Ebony & Yvonne provided great five star customer service. They were both very knowledgeable in reference to the property and products offered on site. Open and honest in every way.

Great place, very friendly customer service. They make you feel extremely welcomed!! Ebony is enthusiastic and bubbly. Has great charms.

Ebony ,Yvonne customer service was really great. They were very patient with me and my two kids. I definitely appreciate them both. Thanks ladies for your service

I had the pleasure to meet Ebony at another property. Where I'm renting at she was really informative. I appreciate the service Tbanks

Ebony was super helpful and friendly. Definitely will use this facility for future storage.

What can I say, wonderful, great experience. Ebony was wonderful and has a great personality. Laughing the hole time and made the experience great and easy.

Ebony is just such a great manager. Every time I come in the office to pat My Bill. She stands up and greet me by my name. That right there feels very welcoming. Ebony thank you for being so pleasant

Ebony Was great I dont speak english good. But she made me feel so confortable while I rented this parking Space With Ebony and Hilary They were so helpful and friendly

Excellent service with Ms.Ebony I went from a 5x10 to a10x10 at the same rate.Thanks Ebony for recommending the accurate size Would need

Ebony was great, very helpful. Clean and secure storage facilities. Thanks

Great experience with Ebony,Shannon , and Lisa today. Came in to make a payment and the experience was really cool. Thanks ladies

Excellent customer service 👏 👌 great experience 👍

Excellent experience with Ebony.Along with funny

They were extremely helpful any time I possibly needed them! Will def use them again if I need storage! So thankful I found them

Thank you Ebony and Shannon for calling me to remind me of my payment. I truly appreciate it. Every time I come in Ebony is so friendly, funny. I can definitely say her customer service is impeccable.

Every time I come in Ebony always greet me by my name. That makes me feel REALLY welcoming. This young lady always I mean always provide amazing customer service. This location is THE BEST!! Thank you Ebony

Outstanding... I'm a longtime customer of this facility, it's always emaculatly clean, Ebony truly cares about her tenants..I always pay my rent in person just to see her. Stay sweet Ebony, I appreciate you...

Ebony was GREAT! She was so nice and easy to talk to. She made it so simple and straight forward. Ask her Ebony

Wanted to thanks Ebony and her coworkers for all the help they have provide us. Great job. Thank you guys for being so helpful since we are in Orlando and moving to Georgia.

Public storage manager Ebony was awesome and very helpful.

Great experience moving, Ebony made this process so easy. She is so delightful, silly , fun ,and amazing. I could recommend this location to friends and famy. Thank you Ebony for everything

With a few hiccups I experienced before my renting of a space, Alex & Ebony made sure everything ran smoothly with my rental process! Thank you for your TOP CUSTOMER SERVICE!!! It was a pleasure working with Public Storage to store my property. I definitely recommend this location for all your storage needs.

Ebony is amazing, when I mean she made it happen for me today yeah she did just that . I appreciate everything you've done for me

Ebony was terrific I was about to move out to another storage company. Ebony called me to let me know that she has the size I was looking for. Came on in and she made this transfer si smooth. Thanks again

Great costumer service ms.Ebony was so sweet and really helped us find what we were looking for great personality, and respectful.

This is by far the worst location. They are never in the office. Those women that work the front desk are NEVER there and they are rude as hell.

We started at another location and ended up at this location. I glad we came here I really don’t think a rental is suppose to be this fun. I’m here to tell you it was Thanks Lk and Ebony for the great experience

great service thanks ebony !

Ebony and LK did a great job in setting me up with a unit! Super friendly and helpful!

This NYC right here, "The Big Apple" knows her stuff. Ebony did her thing want to make sure I give her a shout out. Public Storage your got a good one on your hands .

Thank you, Ebony for a great experience. After concerns that my furniture would not fit into my unit, she walked with me and talked through how I could place to assure me it would fit. She was very personable and great to work with.

Great customer service ! Ebony, Reco , Nyla ,and Nadia was terrific. I would recommend this location for sure . Thanks again

Chloe and Ebony are absolutely sweet and helpful and resourceful and quick and very nice to do business with them 💌

Ebony the manager lacks professionalism. Showed zero interest in resolving the issue that SHE called me about. Falsely accused me of breaking my lease agreement by storing building materials at the facility. She also refused to go over my lease agreement to show me how i was breaking the lease agreement. She did not solve any problems, just put it off on her DM

Ebony has saved the day. I been to 3-4 Storage company. This locations is where I’m suppose to be. I will say that I’m pleased

Great service Ebony was so helpful. She help me save money by transferring me to a larger spot . Thanks again

I already have a parking spot at this location. I waz finally able to meet tge property manager "Ebony" She had a full house today when I mean she waa working it ! The gentlemen there was fantastic also. Ebony had them helping one anothed and ahe was sitting back looking like a proud mama. Listen if yo need car storage any storage. Come down to Public Storage on Piedmont .

My experience with Donell, Ebony, and Alex was EXCELLENT!! Great customer over on this end

My experience was very interesting.. I very please to see that Ebony was so patient with the gentleman that was assisting me . He definitely did a great job and I want him to know keep up the good work Keith .

Great service over here. Ebony is so wonderful

Very helpful person and service. Thanks.

I’ve never been anywhere else with such great hospitality. Most helpful service ever. My favorite storage to go too.

I love this location. The Manager Ebony Hodge is the best. She went above and beyond the call of duty to resolve my issue. Til this day, she tiil assists me if I need her help & I live in NY.. We need customer service kindness like hers in the public storages in NY..Way to go Ebony...Keep up the go work.

Reco and Ebony were very friendly and helpful. I highly recommend this location

Miss Denean was wonderful. She was very polite and professional. Based solely on her customer service I'd recommend this place to anyone and everyone who's in need of a storage unit ..

Great customer service Ebony was great. I would recommend this location this company To my family and friends..

Ebony was so delightful. This women knew her stuff. I let her know what I was storing. She told me what I needed and how to protect my items. This was not just an experience of renting a space. I rented with public storage before. At another location. This was something else. Thank you for your help and assistance Ebony.

Customer service was great will highly recommended for anyone. Especially if you like walking make sure you ask foe Ebony boy did she make me walk

Ebony was very helpful with my rental. Would highly recommend!

Chloe and Ebony were phenomenal… Outstanding customer service and all smiles … I would recommend this storage facility to anyone

I wish they would stop calling my husband every time I am a few minutes after 9 leaving. I'm not a child. Hes not going to reprimand me. Other than that, I have had a decent relationship with public storage so far

Ms Kay was great very respectful an great service thank you

Ebony was very informative and professional. She help me download the Public Storage app, and assist me with items I need to protect my stuff. I must say that this property was very clean well kept. Thank you Ebony

When i pulled up there was one lady waiting to belp someone. When i went in there was three ladies and they helped me to the fullest. I mean they three got together and got me in and out. One last thing there was team work aint seen none like it in a while. From shabtie logan

Came in to make a payment with Ebony and DLJ. They where so helpful ,and funny. I just want to thank the ladies for assistaning me with mu Public storage app. Thanks again

Great service

I was a customer for over 4 years. Making my payments. I paid late a few times """""BUT I ALWAYS PAID""" BOTTM LINE IF THE SITUATION WAS REVERSE EBONY MRS JOHNSON DONT CARE WHOS LIFE THEY MESS UP ITS ALL ABOUT THE MONEY ALL MY CHILDHOOD PICTURES MY 2 SONS BABY PICTIRES I HAVE NONE ABSOLUTELY NONE MRS. JOHNSON AND EBONY DIDNT MAKE SURE """"""AS THE CONTRACT SAYS""" TO GET PHOTOS TAX RECORDS SS# AND OTHER THINGS THAT ARE IMPORTANT

Courtney was amazing! Very helpful!

I’m in the process of relocating and I had the pleasure of speaking with Ebony. She was very helpful and knowledgeable of all products and services offered. Moving can be stressful but Ebony definitely eased my mind with this process and finding the perfect storage unit for my belongings.

This place is great! Kylana was very professional and informative!

This place is nice and the people are great!

I was definitely say this is the best storage place i have rented from in years Ms Ebony was great from start to finish with great customer service, helping me manage my account properly through the process and all the questions i had. Thank you truly!!!

Always great service & comes with a good laugh.

What can I say about Ebony. Let’s see customer service was great!! She was vey friendly and she definitely knows her stuff. Just want to say thanks for the great service!!

Excellent customer service from Ms. Kylana and Ms. Ebony!

Mrs. K was such a great help to me💯

Kylana was amazing!! She helped me several times and went above and beyond!! What a great experience!! I appreciate everything she did more me!!

Excellent customer service- especially from Ebony! She helped me find a great rate or storage units that fit my exact needs. Highly recommend this location!

Park our work vans here. Had someone steal the catalytic converter off a truck two days ago. Of course no cameras in that area. Will be changing our parking plan soon.

Mrs.K is super helpful and informative.

Ebony was very helpful and responsive with me. I needed a place to store a trailer and she was able to provide one at a good rate and also showed me exactly where it was so I didnt have to search on my own. I recommend this Public Storage on peidmont to anyone who needs additional storage space. Excellent customer service!

Ebony was very helpful and informative . This is me and my husband first time storing our belongings. She made this stressful process for me. FUN ! With laughter.. I will definitely say the up keep of this facility was on point. I will recommend this location to my friends and family. Thanks again Ebony for you help

great service

Ebony is very nice and friendly. She help me with my email and was very patient. The office is very clean

Im a vender for public storage. Property manager was very nice and profesional.

Ebony was sooooooo nice and professional she did everything she could to make sure we got the best deals that worked for us. She even helped moved some things which she absolutely did not have to. Any time I try need to store anything I will definitely come back here solely for ms ebony <3

I had reserved a 10x30 parking space and a 10x20 unit. I had until January 13th to claim my reservation. I came in before the 13th and neither were available. Doesn’t seem to be the staffs fault at all. They were friendly and helpful. But I still didn’t get the spaces I reserved

Great staff. Friendly. Honest. ......gave up unit but I would go here is needed future storage unit.

Ebony was very patient with me today. She made sure she gave me a card too write a google review. I will say I been storing at this location for a while now. Ebony has been the best manager at this location so far. I want public storage to know that they have a GEM on these hands. Thanks Ebony

Ebony was great.

Ms K & ebony are friendly and helpful. Very informative as well. #TravelsBySG

Ebony and Mrs K were absolutely fabulous. Took care of my needs and were very nice.

I went into the location inquiring about space and Ebony who helped showed me the space and property kept clean and the office was well organized. She introduce me merchandise to protect my belongings. I wasn't ready to rent but I know I will rent there and recommend my family to this locations thanks Ebony.

From the time I might Ebony She has been great. I think we are related. She is a queen and so sweet and thoughtful. I recommend this location to friends and family

Ebony is the best!!!!!!! Adores her, customer service is out of this world.

Great service at this location Keli and Ebony were fabulous,

Wished the hours of operation were longer, closes at 6 pm. The $1 first month promotion is misleading, there's an admin fee and it's only on certain units, no one walks away paying $1 for 30 days. Unhappy with the overall price, I paid $53/month for a small unit (5×5). They did store my stuff for 4 months without anything terrible happening, so I'd give 2 stars. Next time I'll try somewhere else.

Ebony was awesome! She made the process so easy!

This is a great place to store your goods have been had to storage there for 7 years with no problem👍

Prompt, Courteous and Efficient service from Ebony at the Piedmont Road facility.

Great customer service at this location Hillary was terrific. The ladies definitely tag team me. Thanks Hillary for everything

Ebony was super friendly and very helpful. They have climate controlled units and reasonable prices. I would definitely recommend, make a good storage decision for yourself and for your stuffs. Peace!

This was the most convenient storage unit I've ever rented. Ebony made it easy and fast. She was friendly and made me feel like family! Thanks again!!! Will recommend to anyone!

I will rate this place a 5 Ebony customer service is wonderful. Everytime I come to pay she is so pleasent. She even signed me up for autopay to help. She even said Its a chance i can win 1,000 by signing up. I did just that. If I win Ebony I'm buying you lunch

Nice location, Ebony was a great help

Fabulous service, i told ebony she does efficient work and should move on to another business if promotions are not available for here at storage.

He is here “ Hillary and Ebony “ 😂😂 They customer service was 👍 great . They made me walk around. I got excerise on. Walking the property . Thanks ladies

I was referred to come here and rent. Im glad I came Ebony and Haillary were great. I will recommend this place to my friend's and family.

Miss Hilary and Mrs Ebony were very polite and kind. They made our visit there a good experience.

Ebony was So GREAT! She took time to discuss my situation and then offered options for my storage. Walked me unit to make sure I approve asking for any payment. Closing my parents home that was purchased in 1967 was a struggle made much easier by her caring customer service. THANK YOU

Ebony was extremely friendly and helpful in finding the perfect storage unit for me.

Came in to pay my bill. Boy what an experience. Ebony is halrious she gave me single and said don't spend it all in one place. Who has this much fun paying a bill. Well I did ..

Grest service

So polite... Ebony thanks!!!

Great service from staff at Public Storage at 680 Piedmont. Very friendly and helpful. Would recommend to my friends & family. Thanks. 😊 Joe .

Ebony was wondeeful . She was Very delightfyl

Mrs Ebony property is awesome. Clean and nice. The welcome into the office was good.

Ebony was the best!!! Made everything work at the last minute. No hassle

While I was in Merritta visiting to inquire about moving there. I went to Public Storage on Piedmont, dealt with the agent Ebony. I must say her customer was so worth the visit. She was polite, knowledgeable, as well gracious. Thank you Public Storage, I look forward to doing business with you guys when I move.

amazing service ! ebony is awesome and very helpful!

Wow what a experience today with Ebony. Her printer was down boy o boy we try everything under the sun so I could rent. Thank God for e-rental it made this stressful process so easy. Thank you Ebony for suggesting this

Ebony was fantastic she has great customer service

Great service.

Ebony is amazing I appreciate everything she did for me

Ebony service was impeccable. I came in to purchase boxes, Ebony told me exactly what I needed, But of course I didnt listen so when I came in the next day to get more boxes. We just laughed I definitely got I told you so. So I was presented with a card twice to write a review. Base on my experience so here it is

Excellent customer service from Ebony! Wonderful experience!!

Good experience with Ebony, made this stressful process nice and easy . Thanks for your help

@ebony was great. Her customer service makes you feel like your talking to a friend. I will always recommend this location

Love love love this location, the customer service is awesome. Ebony is great. She provides all the information you need the first time and makes the process easy.

The staff here is incredibly helpful as well as competent and confident in what they are selling and they’re prices are unmatched. If you need storage this is the place to come!

My experience so far has been excellent. Ebony is great and professional, Kendra rented to me. She was great as well. Thanks for the service ladies

Great service. Ebony thanks for everything

Extravagant customer service, got a shiny lock it works

Great experiente!!!

awesome,fablaous what can I sayabout Ebony. This ladyhere is the truth

Great experience with Ebony. She is very friendly and helpful. I watch her sale boxes and carry them to the customer car. Let me also mention that it was raining cata and dogs. Then Ebony proceeded and took me in the rain to show me a unit. THEN TURNED AROUND AND LOOKED AT ME AND SAID YOU NOT SCARE OF RAIN!! Wow Excellent customer service.

Ebony is wonderful . She was extremely help and was a pleasure to speak with!! Look foward to storage here.

What can I say other then GREAT SERVICE!!! Ebony was very professional I watch her work. I just want everyone to know if you need storage. Come down to public storage located Piedmont. Make sure you ask for Ebony

I came in to rent a unit. I Was very satisfied Ebony is a Gem. They should hire more people like Ebony. Thanks for everything and also encouraging words.

If anyone needs boxes and great customer service I definitely would recommend coming here. ebony is the best. Great customer service.

I decided to use this location because of the reviews and I was not let down! Ebony is amazing. Very friendly, professional and excellent customer service!!

Ebony mask was beautiful and customer service was friendly.

Ebony is AMAZING. Property is very clean and great unit for a good price. Would highly recommend.

Had a very pleasant experience with ebony and Sara at the piedmont location.

Great Staff! Ebony and Sarah are amazing!

This is the most amazing place, the staff was super friendly. The staff on site Kendra was very helpful and she made the process easy. I’m giving this place 5 stars.

Ebony had allot of patience with me . My english is very bad she was very nice and has good english. Thank you EBONY

Ebony was so nice and pleasent. You made this stressful situation good. Made me laugh as soon as I came in. I just want to say thank you Ebony

Ebony was very efficient and helpful!

Ebony was amazing, the best customer service experience ever!!!

I spoke with someone who had me rush to that store to wait outside in the cold for 30 mins to have no one come to the door it was only 4:30 they close at 5 it was ridiculous, time consuming and. A joke definitely DO NOT USE THIS PUBLIC STORAGE!!!!!!

I watch Ebony rent a space sale merchandise. Greeted a lady that walked in that was bearing gifts. Strawberries I will say. Chocolate cover at that.The Lady said I just want to say thank you Ebony. That was nice of her but what can I say. Ebony is really nice Thanks Ebony.

What can I say about Ebony. Other then she was VERY PROFESSIONAL ! She knows her stuff she let me know what I needed. How to store it inside the space. I appreciate her customers service. I would definitely recommend this location. Also she has jokes so if you want a good laugh. While you trying to get a storage unit. Come on down to Public Stirage in Marietta. Make sure you ask for Ebony.

Great facility with excellent customer service!

Ebony was very helpful with updating my information. Thanks for all your help

Ebony was wonderful . A friend referred me and I’m glad I came

Ebony went up and beyond to help me. I went to Extra Space and they just turned me around. Ebony made one phone call and just like that. She made it happen.

Helped us out alot A+ service

Great friendly service

Angela was my agent and was polite, helpful and informative. She made it a pleasant and quick experience! I recommend this facility to anyone! Ask for Angela!

Angela is fantastic. We arrived earlier than we had made our appointment, and she worked quickly and efficiently to get our paperwork and unit taken care of. She is a great ambassador for the company, and we appreciate her professionalism, friendliness and efficiency. We wish we could give her more than five stars!

Ebony was great! She was warm and friendly and got me moved in without a hitch.

Nasty day to rent a unit. Ebony made it all worth it. Rental process was easy fast. She told me to go online to do the Express check in. It was definitely worth it. I Saved alot of time Thanks Ebony

Ebony customer service was great. She definitely had me in stitches. Not only was this process so easy. It was fun and funny also. You did a great job Ebony. Thanks for labeling my keys so I won't be confuse. I appreciate your service

Ebony was prefect!! Her customer service was Amazing!!!! I will definitely recommend this place to all my family and friends

Ebony was amazing she reached out to us immediately after calling in, she was knowledgeable answered all of our questions and we had smooth experience. Thank you Ebony!!!

Came in about a week ago inquiring about parking. Ebony was very professional and informative. I came back today to get the parking spot. The parking is more then what it was last week. Ebony broke everything down for me. I get it but I do like it . I will say that Ebony know her stuff I watch her with a rental and how she treated the customer. I must say she GEM ! I would definitely hire Ebony to be on my team. Thanks for everything Ebony

Great service Ebony was so helpful and help me with the Express Check In. Thanks Ebony

Came in yesterday to get some information in a couple units. Ebony was more then helpful she showed me 2 units that could possible fit my belongings I told her I would be storing. Ebony gave told me what boxes and supplies I need to help protect my goods. I ended up leaving out of there with a couple boxes and a damp check. Ebony thank you so much.

Worked with Evyony and she got me into a space and squared away in less than 30 minutes. She's an absolute delight and incredibly customer service oriented.

Great service !!! Ebony had me laughing so hard. All I came to do is pay a bill. I don't mind coming in to pay. I told her no to auto pay because if I do that I won't get to experience her great service again. See you next month Ebony Tganks again

Great customer service!!!

Eviny made this experience good. 100% good even with my bad English great service

What a morning with this delightful person. Ebony was so very professional and helpful. I reserved a parking spot instead of a storage unit. We laughed about it yes I was able to the storage space I needed thanks to Ebony. I will definitely say that Ebony knows her stuff.

What an awesome manager. Very personable and passionate about her clients and their happiness. Outside of her great PS business sense, she is a great individual all together. Glad I stopped by.

Ebony is fantastic she was very informative and friendly. She was great to me and my father. This location was very easy to get to . This location is very well managed and upkeep. Thanks for your service

Great service

Customer service is great.Thanks Ebony for everything

I been with this company over 14years I have seen managers come and go. I will definitely say that Ebony is a GEM. Her customer service is impeccable. I watch her talk to others as well as enter act. Im very pleased with her service.

Ebony was a great service to me. She gave me great advice and informed me about storage capacity and tools that would help persevere my items.

Customer service was great!! Ebony was very friendly and informative regarding storage. I appreciate her service .

Beware! They give you a good rate when you first move in but then the rate increases every single year. Our rate has more than doubled in the past 4 years and we just received a notice that our rate was going up by $9 in two weeks. We are already shopping around and will be out of there soon. Plus, half the time one of the gates is stuck in the up position so it isn't very secure. Update 8/2019: I'm pleased to say the new manager is fantastic. She worked with us and moved us to a new spot that was in a better location and had a much lower rate.

Came in to make a payment at this location. Ebony and Mariah was very professional. I wish my storage was here. Thanks ladies

Ebony and Mariah was great thanks for the help

Mariah customer services was great. I truly appreciate her being so kind as well as professional. I will definitely recommend this location. Thanks Mariah for being so nice

Very nice facility! Storage unit super clean. Angela was very efficient and professional!

Arena was very helpful, she’s very professional and great at what she does.

I had a great first experience at this location. Marlena was very polite and extremely knowledgeable about the units,prices and size of the spaces. I recommend public storage to anyone looking for a company to use for storage. They know what they are doing!!!!

Ebony is Great !!!

Everytime I come in to make a payment on my parking spot. Ebony is always so nice to me and very professional.

Mariah was very help during the time of move in. When I came in today to make a payment with Ebony. It was definitely delightful she was very nice greeted me with a big smile. I will always rent at this locations Thanks ladies

I haven’t moved in yet, but I’m excited to! Signup was easy and fun and the prices were better than anywhere else we looked. Ask for Ebony, she’s amazing as I’m sure everyone else here is. If you need a space, come here.

Ebony customer service was great. That New York accent is really nice. I just want to say thank you for everything.

4yrs no issues. They do raise the fees by $10 every year.

Selena was amazing! They had just sold the last unit I had wanted but she helped me get into another unit that was perfect! Very easy and highly recommended

Great rates and great service. Clean and secure

Pam at the front desk. Was very helpful & knowledgeable. Made my transaction extremely fast & easy.

Mariah was such a big help and made me feel confident in getting the unit. I was only trying to get some information but with her help i decided to get a unit. She is a keeper.

Ebony was great her customer service was phenomenal. I was pleased on how she presented herself as well as the product. I would recommend family and friends to this location

Ebony is very nice . Thanks for everything

Ebony was very pleasant and informative. She knew exactly what I needed. I was telling her what I needed. She was correct and I live how she talks. She carry herself very professional ai must say. Thanks Ebony for everything

Ebony was great I seen how she help the lady in front of me. Great customer service. I was definitely pleased and glad I came here to rent. Public storage knew what they was doing when they hired you.

Ebony was so helpful. She just made this process so easy. Getting ready to get on the road. I will definitely say I know my stuff will be safe here. Great facility

Ebony was so helpful thank you

Aside from spending $100+ a month it's not bad

Walk-in into a clean office. Lady there greeted me with a smile. She was very informative and very nice. Ebony is THE GOAT !! I have rented with public storage before. I never came across someone like her. Public storage make sure you keep her happy . To keep someone like Ebony around. Thanks Ebony for the great service.

Ms.Ebony went out of her way to help me when I first moved into my unit. I have been a customer for almost a year and every time I come in she greets me with a smile and willingness to take care of whatever I need. Public Storage, great job hiring her. She is the reason I continue to remain a customer.

I had a very pleasant and helpful introduction and was shown around with professional curtisy by ebony.

What can I say other then THE BEST !! Ebony was so professional. She greeted me with a great big smile. She know exactly what I needed. When I told her what I was storing. She try to you sale me she did a get jib trying. I was already pack and ready. I brought a box though. I will definitely recommend this location to my family and friends

Great service hands down. Ebony was very helpful and informative. I came from Panama City Fl Ebony waited for me. She shown me two units. Ebony went out her way to accommodate my needs. Her customer service was impeccable. I'm so happy I came here. Public Storage please give Ebony a raise she deserves it. Or recognize Ebony for great customer service.

I will definitely say that the serivce here is way better the American mini storage. Ebony was very professional. She show me the space I needed as well recommended what I needed to protect. I will recommend this company this location to all my family and friends. Thanks Ebony i appreciate your service

She saved me from simply storage on chance rd in Marietta GA.

Came in today to move out. Ebony stop me in my tracks. She found another space for that was affordable. I appreciate her taking the time out to help me. Ebony you are truly an GEM !

Ebony was very patient with me. She shown me a few units. She was right on the size I needed. I should have left it with the expert. Anyways thanks Ebony

Fantastic customer service and helpful staff!

Kayla was great to work with!

Excellent customer service from Ms Ebony who wasn't feeling well but still have great service!

Very nice experience at the place. It was my first time using public storage and the employee was very kind and helpful.

Ebony was great!

Ebony was very informative, professional, and helpful. To make this stresful moment easy. I truly appreciate. I was very pleased this location was very clean. I would definitely recommend this location to my friends and my family. Thanks again for everything Ebony.

Had a great experiance from start to finish. Clean units, with a fantastic staff and safe grounds.

Great service I must say. Ebony was very helpful, informative. I appreciate that she took her time with me. Thanks again

Ebony is the best. Very professional and extremely helpful. Even though i had missed my appointment time, she worked over time to get me settled. Get customer service skills

Super helpful staff! Easiest move in process ever

Ebony is the best made this process so easy. Thanks on the information on the express check in

I had a chance to come in and check out a unit with ms.Mariah and she was a wonderful help she has great customer service and just all around great energy!!!!!

I received an email saying that my storage unit was unsecure (#100 at 680 Piedmont Road in Marietta, GA). Can you tell me if that's the case? I'm in Jordan (the country) for a year and can't get to that unit for a few months. Gregory Anderson

I rented last week with Ebony and she was a life saver! I was crunched on time and she was able to find me exactly what i needed. Thank you so much for your help!

Good quick fast golf carts!

Bria was fantastic. Highly recommended!

I rented my unit with Ebony, and the overall experience was fantastic. She made the process quick and easy, and she was very personable. The property seems well maintained, and I am confident that my items will be taken care off. Thanks so much for all your help, Ebony!

The service at this location was impeccable. Location was very clean. Ebony is definitely a GEM!! I will recommend this location to all my family and friends. Thanks again for your service

Friendly and knowledgeable, my husband and I love interacting with Ebony! She's been extremely helpful every time we work with her.

Ebony is so knowledgeable absolutely amazing and with a great personality too!

This place raises the price on you and has very poor communication skills

I really enjoy dealing with ebony on today. She was very helpful and respectful. If you need a storage come to public storage to get see ebony. Thanks ebony for everything.

We had an awesome experience at Public Storage. It was our first time seeing the units and Ebony took care of us very well. :)

This is our second time renting here. I looked at two other nearby Public Storage facilities, but they were not as clean and easily accessible. The manager, Ebony, was great - friendly, courteous, knowledgeable, and detail-oriented. The whole process was user-friendly from start to finish. Keep up the good work, Ebony!

Mariah provided exceptional customer service. She was patient, showing me several units and even called the GM & another location to meet my specific storage needs. Also, she was extremely personable. Excellent service! Thank you. 👏👏

We had a great experience with Public Storage on Piedmont Road in Marietta. It started with excellent customer service with a fantastic onsite staff member, Ms. Ebony. She is wonderful. Very knowledgeable, helpful, courteous, and friendly. She walked us through all of the options, explained the leasing options and made things easy . Hard to find people like her, so when we need storage space again we will definitely use this location. Thanks again Ms. Ebony!

Ebony is awesome! She was very welcoming from the time I walked through the door. She has excellent customer service. Originally my reservation was done at another location but she got me taken care of in a professional and timely manner. Thank you!

My experience with Public Storage was wonderful. I came there for some boxes and this lady Ebony was very helpful. I told her I was relocating and some of the things I needed to pack. She told me exactly what I needed and how many. When I got home and started packing, she was so on point. My things was pack and I was ready to go. Thank you Ebony for helping me get it done the right way.

Ebony was a great help she really knows what she's doing and she makes renting easy.

Ebony customer service is excellent. Always greeting me with a smile.

Ebony stayed past the office hours to accommodate us...

Friendly/helpful staff and safe environment

Great service. Welcoming environment

So far so good. Jo was very helpful

I came in a few weeks ago with my girlfriend. So she can rent a space and buy some packing supplies for her furniture. When I mean the office manager went up and beyond for her. This location didn't have the size she wanted. Ebony walk back around her counter to her computer. To see what area that was convenient for her that had the size she needed. She was able to find one for her. Ebony also gave us her business card and a card for us to give her a Google review just base on her customer services. This lady here was definitely professional. Just want to say Thanks Ebony for your help.

This location staff and facilities are extremely professional and secure. Ebony is an absolute pleasure to work with and goes above and beyond what’s required!!! I’m happy to store with this team - Keep up the great work!!!

Great assistance from the lady at the front desk really helped us with our move

Excellent service, thanks for the help!

Great experience.Laura service was excellent. Ebony was nice as well

Great service !!! I must say that Ebony treat me like VIP each and everytime. This lady her is the best.

Watch Ebony with the customer before me. She know her stuff I must say. I’m glad I came here to rent. She is just so professional. Greeted me when I walked in while she was helping the other customer. This lady her is the BEST !

Very quick and efficient!Ms ebony got us a unit toured and signed us up in a total of 30 minutes! Best customer service I’ve seen in a long time!keep it up!

Had the pleasure of meeting a very upbeat and attentive property manager, Ebony. I must say that Ebony goes above and beyond to provide high-quality customer service which is very much needed in other fields. If I could give more than 5 stars she would receive a perfect 10. Ebony is definitely top-notch.

Excellent location. I had actually stopped at the location on Canton Road that was supposed to open at 930 but they had a sign on the door that said they wouldn't be in until 1115 so I drove 1 mile south to this location. I can not say enough about Ebony. I was in and out in less than 30 minutes with the exact unit I needed.

Ebony was wonderful veey helpdul . I appreicate her and that New York accent. She definetly knows what she ia doing

Ebony was amazing at getting us set up with the best deal possible. Very friendly an professional. Very informative and willing to help where she can. Thank you for have such great staff.

Really Nice and Convenient. Highly Recommended!!

LOVED the customer service! Ebony listened to what we needed and gave us the best option for what we needed and wanted. AND got us hooked up with the $1 for the first month promotion!! And it's gated with cameras. 2 happy customers for the day!

Wonderdul customer service like I've never seen before! Very efficient clean and safe storage! Ebony was amazing! Will never want to work with anyone else!

Ebony service was great. She was very helpful and the facility was well kept. I would recommend this location to others

Spike to Ebony yesterday and she was so delightful. Today experience was great thanks Ebony for everything

Best facility around!!! Amazing staff, very friendly and helpful!!!

I had the pleasure of meeting with Ebony who was amazing. She was very knowledgeable of all he units and help me pick out the perfect unit for my needs.. after explaining my current situation she assured me that storing my belongings was the best option.. she lifted some weight off my shoulders.. no more worries for me my precious items are in good hands.. thanks Ebony

Very friendly! Ebony is great!

Property is very clean, Ebony is awesome very nice lady.

Ebony was extremely professional, she turn a bad situation into a good situation for. Words can't describe how I appreciate what she did for me. Ebony is a great person to deal with and know her stuff. Thanks for everything Ebony God bless you.

Ebony customer service is impeccable. Thanks for everything

Ebony was the BEST!!! I was so nervous about this and she made everything for me so easy. Ebony was so helpful. Also very very very very professional. I can not say enough verys!!!! I left there today feeling very happy and positive. Ebony made my day! She is a great employee to your company. You got my business!

Mrs. Ebony Rosa-Hodge was such a pleasure. She was very attentive to my needs. She was able to explain the service and product. Her customer service was excellent. I will definitely recommend Public Storage to all family and friends. Ebony you ROCK.

The property manager Ebony is amazing! She is so sweet and personable. She is extremely helpful, definitely knows her products and what she is doing. Public Storage you guys need to give this girl a raise:)

Yvonne just took the time to work with me on questions I had. I was impressed with her candor and professionalism. Thanks