Great price, great service. Easy access to our unit!!! Very well lit up with motion lights. Feel safe there and with coded access you know not anyone can just get in no matter time of day.
Secure , friendly and clean.
I've been with them a very long time and never an issue!
Chris and Mihila have been awesome!
Great customer service and always looking out.
My experience was very good Mihila was very helpful and his professional service was top notch
So I have to say the place actually looked out for me they're not my rent back down and they gave me a credit to my account I really appreciate the property manager on pleasant Hill in Duluth
Absolutely great Customer service,went above and beyond explaining the Rental process would Highly recommend this employee really cares about his job
I had a rocky start my on the phone with customer service. During my move in I immediately noticed I had the wrong unit and the property manager Mihila went above and beyond helping me get inside the unit even gave me a credit amount for the inconvenience! He is always available to help!
Mihila best customer service in the world , please give him a raise
Mihila customer service skill amazing, he showed me all my options and help me decide what I need. He knows his stuff thanks again
Mihila is the definition of stupendous customer service combined with profound knowledge of his job. His dedication and patience to listen to my complaints and finding solutions to resolve my grievance is highly appreciated. Thanks for being terrific and understanding of my plight, a true hardworking individual.
Salute
Over this past holiday weekend, I had to process a few of my storage needs. The customer service that Mihila presented was exceptional and prompt. He was an absolute pleasure! Thank you so much!
5 starts for Mihila! He deserves a raise for his exquisite customer service! He went above and beyond to help me with what I needed with a wonderful, positive attitude. Exceptional service from start to finish." THANK YOU Mihila!
Firstly Mihila was AMAZING, His customer service was top tier but also very informative. He literally listened and provided answers, and solutions something no other property manager has done, and for that Public Storage retains my business! Thanks again for all you do Mihila, if anyone is seeking storage pick THIS LOCATION specifically for his great service ♥️
I was very satisfied with my service and my Unit. Mihila was Amazing. I booked for different unit but when I told him the needs I needed met he gladly suggested other options for me. Great customer service. Very professional and friendly. Thank you Public Storage.
Great service and staff Mihila helped me get in and out and got me a good deal would recommend it to everyone.
Mihila was so great lowering my price and has a great customer service
Mihila is the best !!! Best customer service ever! Definitely recommend this place
Mihila gave outstanding customer service. Very helpful,respectful and just over kind, just what you needed on hot summer day. After my experience I would highly recommend people to use this storage facility especially at this location and hopefully Mihila can make your day as well!
Mihila was great! Very professional and helpful.
Great location with a very attentive, detail oriented manager in Mihila. Even went out of his way to help me move items. Great customer service.
Mihila was so wonderful helping my elder mom and help her lower her rate and went way beyond our expectations, places clean and still amazed the way he treated my mother. Thank you Public Storage.
I had an excellent experience at Public Storage in Lawrenceville! Mr. Mihila provided outstanding customer service. He was incredibly professional, patient, and kind throughout the entire process. He took the time to answer all of my questions, made everything easy to understand, and genuinely cared about helping me find the best storage solution for my needs. Customer service like his is hard to find these days. Thank you, Mr. Mihila, for making my experience so smooth and stress-free. I highly recommend this location! ✨👌🙌
Jovan the best customer service services on site an on point .
July 9, 2026: Dymiesha was the virtual representative that provided EXCELLENT customer service today. She was patient, kind, and informed. I had several processes that needed to be completed and they required her to give me tutorials on both a iPhone and android to complete the process. The time (conservatively 90 minutes plus) she invested in this process was 10 stars. a million times THANK YOU
I’ve been renting at this location since 2023. Everyone has always been so nice when I see them. I appreciate the care and the time they put into keeping this place together. Yesterday I met the new property manager…and working in a Sunday!! Bobby was super helpful. We were cleaning up another unit that we were renting and needed to borrow a broom and dustpan and he came right back with it and even checked on us a while later. I can say this is one of the best locations to rent from! Thanks
Place is always very clean and customer service really nice I recommended to my friends already
Thanks for the outstanding help David
I was reluctant to pay over the phone and call the location directly. I spoke to Savion who made the process so easy and gave me the reassurance and details about the unit that I needed. I’m going to start moving my stuff in Today, but as of now I would 100% recommend this place. I will see if I can post photos after I get there!
(Also I accidentally left a very similar review at the wrong location…If you happen to see this at another Atlanta Public storage. Working on deleting it)
I like the attention. She was very kind. recommended. 👌
Exceptional Service from David at Public Storage (Pleasant Hill Rd, Lawrenceville, GA)
I rarely write reviews, but the customer service I received from David deserves recognition. From the moment I arrived, he was warm, professional, and extremely helpful. He took the time to understand my storage needs, walked me through all my options, and made sure I felt totally comfortable with the process.
What stood out most was his patience and willingness to go above and beyond — answering all my questions, making great recommendations, and ensuring I left with exactly what I needed. The facility was clean, the process was smooth, and thanks to David, it felt like I was in great hands the entire time.
If you’re looking for storage in the Lawrenceville area, I highly recommend this Public Storage location. Ask for David — you’ll be glad you did!
Mary was so nice and made sure I knew everything I needed to know you guys have a keeper
Easy move in and easy move out. Attentive staff!
Vincent from Pleasant Hill was super helpful. Got exactly what I needed
My experience with dealing with public storage. I had the pleasure of working with Ms. Mary on pleasant Hill who was very helpful in finding the correct bin for my needs and price range. Which helped me and my family more than words can express. So I thank Ms. Mary the Attendant that was working on that Saturday from the bottom of my heart💙. YOU ROCK!!!!
On Wednesday I had the pleasure of being helped through the process of renting my new storage unit by Vincent at Public Storage. The care and treatment Vincent gave was professional, and made me feel like I was part of his family. He took the time to answer all my questions no matter how small or big they were, he thoroughly went through them with me explaining the answers in details so I could feel safe and secure with my option. He made what usually is a stressful experience into one of the easiest move ins I’ve had. He was always cool, calm, and collected, making sure I knew what was going on throughout the process of renting the storage unit out. He never once made me feel rushed or worried. He’s earned my respect for a lifetime.
Thank you Mr.Vincent for your care and understanding!
I had the pleasure of being assisted by Vincent at Public Storage, and I can’t say enough about the level of professionalism, patience, and kindness he showed throughout the entire process. He took the time to answer all my questions thoroughly and made what could have been a stressful experience feel smooth and manageable. His calm demeanor and genuine care were exactly what I needed as I step into this next chapter of my life. Thank you, Vincent, for your outstanding service.
Muy buena experiencia y un buen servicio al cliente
Excellent service, they treat you as if you were a long-time customer. I love it here. I will store my things and recommend my friends to use this store. Thank you for your excellent service.
Dolly was such a great help went above and beyond for me really appreciate her professionalism and kindness!
Vincent was very kind, he explained in detail everything I needed he showed me the sizes of the units to know more exactly the size of the space I need, 100% recommended!! Excelent service! 👌
Great customer service provided by Vincent. He was really helpful on the move out
We came in from out of town and stopped by to check it out prior to our rental date and Keenya was so kind and helpful. Great first impression of serving their customers well!
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I had the pleasure of meeting Vincent in the front office. I didn’t know how to sign in, but he patiently walked me through the process step by step. His customer service was outstanding! Even though I have an accent, he took the time to understand me without any trouble. I’m truly grateful to have met someone like him—people like Vincent remind me that great customer service still exists in the world!
Vincent was great helping me today. Thank you!
Amari is such an angel! She helped me out tremendously with all of my questions and concerns and I couldn’t have asked for a better experience. This company truly has their star employee! I’ve never been greeted with such enthusiasm from someone who is so helpful and knowledgeable! Thanks so much!
10/10 customer service from Vincent he explained everything really well
Good morning, I thank you for the good service and patience in the communication that Michelle gave me today since I only speak Spanish and her attention was very pleasant. Grateful Michelle, many blessings to you. God bless you.
Great experience with VINCENT today, he help me through all I needed to know and the explanation was so professional and easy to follow step by step and he provide me all information I need. Will be please to recommend him to anyone else need a storage at this facility. Full 5 stars. Will add more if possible. Thanks VINCENT, Blessed times.
Vincent was super kind and very helpful in getting me a space last minute. I highly recommend this location it is the most one affordable one on that road.
I had the best costumer service today renting a unit with Vincent he did an excellent job
The staff(Ginger)was amazing & friendly. Ginger resolved my needs with professionalism and patience. I will gladly recommend this storage to family & friends.
Very friendly and informative!
Ms. Ginger,
Beautiful personality and an expert at what she does. I appreciate her patience and empathy. I visited this location twice and received the same service but better. I only come here for my storage needs.
She is definitely ginger spice and everything nice!!!😊
Boss Supreme love everything about this location
Thanks, Miss Ginger!! We were on site today to do some work in this newly renovated facility, can’t wait to see the facelift continue outside. The unique lighthouse construction would really draw people in like a lighthouse is supposed to once its shining clean for everyone to see… kinda like Miss Ginger, she was super pleasant and helpful with me and any customer that came through. Thanks for a great visit and keep up the good work! 👍🏽
I have an space on this location and I highly recommended. Thanks Fay and Ginger the office management for your professionalism.
The lady nAmed Ginger who was the manager there and she is a diamond in the rough ."She helped me with all the information and hen some I wish all places had employees like her. She deserves a thumbs up for sure. Thank you Ginger. Gary K.
Have had a unit for years. It's always clean and they are always friendly.
Ms. Ginger was amazing and helpful. I misjudged my spce, but helped accommodate me to proper unit quickly. Came back to check up on me. She's just the nicest and I needed that because moving can is stressful. Thank you.
Ginger is amazing and always has a helping heart..
Ginger is a sweet and very helpful lady. The facility is cleaned and secured and it's located near busy intersection of Pleasant Hill and Clubb Drive.
Ginger was the most wonderful host I had a problem with uhaul storage and Ginger made me feel really welcome to Georgia after my long move from Colorado ginger was a breath of fresh air so accommodating and loving
This was an ez and very quick process. I was in a pinch and needed to change my storage from a different provider. The public storage leasing process was paperless and handled mostly online! When I arrived, this kind lady helped me get a few more supplies and we enjoyed a lighthearted conversation! 😊Ginger is so sweet! If I could do one thing differently it would be to have better instructions on how to open unit! I used youtube university to discover you had to step on the foot pedal 1st!!! Lol, I'm just a girl, don't judge me😅 Ty Public Storage for making a stressful situation less complicated! Bonus: They have a 50% Off 1st Months rent special going on now! My unit is huge! 10x25 plenty of space & smaller options available👌 😎 ✨
Latrice is very professional and Kind to her customers. Made my move so much easier. Definitely 5 stars!
I've had my things at thus property for a couple yrs now and I must say Ginger is great! Always courteous and professional plus down to earth! Love chatting with her whenever I stop by!
Its Always Pleaseure whether I call in or come into facility. Ginger is knowledgeable and handles many task at one time...
This is what world class customer service looks like ..
My sales representative mrs. Ginger is so helpful and courteous! She was patient with my family and I and I’m sure she will give anyone else at that location the same experience I had! If you go to this location ask for Mrs. Ginger she is the best!!
I want to reach out to representative Lewis today he really helped me with many of my problems that I've had and I recommend them to anyone that might want to use them at Public Storage thank you to all C's this and have a great day
I was in and out with no issue.. Great customer service thanks to Ginger!
Excellent customer care by Ginger the property manager. She makes getting a unit so pleasant
Ginger was so helpful and explained to us everything we need to know about public storage and how we can save some money.And the location is very accessible for us.