Public Storage Self-Storage Units at 3003 Rutledge Road NW, Kennesaw, GA

Thank you so much Regina for everything I.!!! I will be back in July to rent with you. Thanks again

She was such a great help and was very patient with me . Very friendly with a great attitude

Oops! I rented here yesterday andKathe was helpful so I said I would give her a review. But my phone was dying,so I used her phone. But I forgot to sign in with my name,so it came out as her giving herself a review! I told her I would fix it! It was me,Joey,and Kaethe was very helpful and polite.

Kaetha was very helpful and polite

Great service by far love the staff!!!

Regina was awesome with helping me with the move in process! Thank you so much for saving me money and not getting ripped off!!

Regina is the best

Came in today to rent another unit for my business..had a time with Regina.very professional service and happy to be around.not to mention beautiful..

Kaethe was very helpful in helping me select my storage unit

Very Professional and helpful

Ebony and Lenssa were the best

Kaethe and Kayla were a fantastic help.

I needed help yesterday with my 2 locks on my units. Kayla helped me for over an hour and made my difficult situation very palatable. I was impressed with her assistance and professional attitude. I'll definitely use your facilities again. Thank you.

Kayla was very helpful and friendly.

Thanks for all the help Kaethe!

Kaethe was very helpful!

Kayla went above and beyond on 12/2/2022 to help with my needs. Her customer service was top notch and the process could not have gone any smoother.

Kaetha was very kind and helpful. Thank you so much!

KAETHE was very helpful with all of my storage needs.

Kaethe, WOW! Super Helpful. Getting this storage was a joy. She patiently explained all digital features used & walked me through the whole process & online setup. She is soft spoken & kind. Several storages in the area but the Customer Service I received was unmatched. I will use the facility going forward. I love my treatment here. Units and property are very clean.

Place is wonderful! Kaethy was a fantastic help!

Hillary was great

Kaethe is awesome!! (Editing a forced review, got a discount to review that the lady is good..) Now almost a year later. I'm not a big fan of adding $100 to my rent after being there for almost a year.

Safe secure place to keep your things, great staff.

Kathe was fantastic very informative..

Kaethe was so helpful and wonderful helping us find the right unit! Completely satisfied with her service!

Kaeyhe was very helpful

Ms. Kathy was very pleasant and very helpful. She provided some excellent advice and throughly explained the proces of reserving a bigger storage unit. Such a great person.

Hillary was very helpful and nice! She explained all the details well and was very quick getting everything in order!

Office staff was helpful, and courteous!

Kaethe was amazing!! Thanks

Kaethe was very help full

Kaethe was very helpful

Great service

Hillary is a great help

Hillary was very professional with our first time experience! Would definitely recommend to anyone around.

The office clerk was friendly, polite, and answered all questions

It's always clean and orderly

It's okay Very tight to get in and out of and congested

Hillary is awesome. Every business should have someone like her around helping others.

Hill, was kind & professional . She made my day a whole lot easier than it started. Thank you such much for your Smile & Excellent service .

Hospitality was great Hillary was excellent

Kaethe was awesome!

I pay a higher monthly rate than the unit is priced at. Ridiculous! *added 4/6/16* I was told that my unit has gone up $79 over the past two years because of the upkeep needed at the property. They haven't done anything to the property since we got there in 2013, and it's just bull. I cannot wait until we can get back to Georgia to rescue our stuff from the leaky unit we're paying $197 a month for. *Update: 10/20/2016* We're now paying $219 a month for our unit, but thankfully we just paid our last month and all of our stuff will be here in Oklahoma with us in three days. Raising my rate over $100 a month for their "property maintenance" is complete bull. I do not recommend this Public Storage facility to anyone! *Update again 12/03/2016 Our unit was leaky, as previously stated. Most of our furniture has mold all over it, and needs to be replaced. So much for the property maintenance I was paying for!

Kaethe was super friendly, super helpful. Great place.

Awesome!

Great service, great addition with app to open gate

Hillary is friendly and the property is really clean I will be renting here again

KAETHE WAS THE BEST! I would total recommend

Kaethe did a great job. She was very helpful an amazing! Unit was extremely clean and super fast service. If you are looking for storage space in Kennesaw, I strongly recommend this location. Great prices.

Hillary is very friendly and understanding

Kaethe is very nice person

Kaethe is fabulous to work with! This place is great.

Great Customer Service & Clean Property

Kaethe, is an angel. It was my first time renting the storage facility and she was patient and very knowledgeable and kind enough to guide me through the entire process which helped reduce my stress. Love the public storage facility and will definitely keep PS in my mind in future.

Kaethe was very helpful and patient with me.

Taylor was absolutely wonderful I had an extenuating circumstances and she worked right through them with me and I came out really good! There you go

Hillary was extremely courteous and pleasant.

Hillary is wonderful! Personable, helpful, friendly and kind!

Kaethe was very helpful.

Kaethe was very professional and friendly!

I’ve been a customer for over 3 years, great people work there

They had the best price at the time. The lanes are tight but if you need a place to store things, they seem straightforward, and I think they are adding a no touch option to the gate so you dont have to get out of your vehicle to let yourself in if you drive anything bigger than an accord..

Wow what an easy experience! Had a nice lady this morning help me out. Her name was Kaethe. I am going to need another unit for a little while so I will definitely go back! Thanks Kaethe!

Katherine was awesome and very informative!

Kaethe is amazing! She has been very attentive and helpful since I started renting at this location. Renting is an easy process, and transferring to larger unit was even easier. Thanks, Kaethe!

Excellent customer service...was having difficulty with my lock and the Management there Amanda and I hope I'm saying her name right was more than willing to assist me with the issue even though the office was closed @ the time she was awesome to say the least she on her free time was very accommodating all while on her own time and all with a smile..Wonderful!

Good.

Karta is always so helpful & friendly!!

Wonderful service. I was running behind and Selena was patient,polite, and incredible at helping me out. So grateful she was there. Best experience ever.

Kaethe customer service was excellent.

Jae the was very helpful and welcoming us to her storage post really treated us like family we love her great experience

Kaethe was very helpful and accommodating!

I have been renting here for several years,and Kaethe has always been very helpful!

KAETHE was extremely helpful. Really Appreciate it

Kaethe was great! She helped me set up everything efficiently and gave me amazing service!👍🏻

Kaethe was very helpfull!

Kaethe thanks for your help in a tough situstion

Kaethe was very helpful! Thank you so sooo much!!!

Kaethe was very helpful

Katherine was very helpful and a pleasure to work with

Great location. The process at this location was phenomenal...Selena was the best!!

Kaethe is aweeeesssoooommmeeeeee!!

Karthe was amazing. She was very helpful.

Kaethe was so friendly and helpful

Staff was friendly and attentive to all my needs, excellent experience.

Kaethe very extremely professional and helpful made the process a breeze

Kathie was a great help!

Kaethe was very helpful today!

Kaethe was very helpful! Thank you.

Kaethe saved the sale! The representative the day before was not so friendly. If it was not for Kaethe, I would have chosen another storage. Thank you for your help & A+ customer service.

Kaethe was extremely accommodating, helpful, professional and friendly. She is one of those that have not forgotten what customer service is all about!

Kaethe was wonderful to work with and so helpful

Wonderful

Thanks for all the help Kaethe

Kaethe was efficient, very pleasant and helpful. She voluntarily gave great tips to preserve my belongings while in storage, and in general she provided excellent service! I highly recommend! Thanks so much Kaethe!

Kaerhe was very helpful and knowledgable.

Willing to go over and under to make this a great Public Storage experience, Thanks a million Kaethe...

Kaethe was very friendly & quick to get me in!

Kaetha was very help and pleasant. :-)

Kaethe was great and service was fast and friendly

Kada was extremely helpful! She made this experience so easy!

Kaethe really helped me out

Kaethe was very helpful

Kaethe was very helpful and made the process very simple

Kaethe was very helpful in sweet I well recommended any one to come put ther stuff ther

Kaethe has impeccable cust service. Shes the best

Kaethe was so helpful I recommend this place to all.

Kaethe is the best! She was great and friendly!! Loved her!

Thank you kaethe you were very helpful

Kaethe is super sweet and helpful!! Thank you so much 💗

Kaethe was extremely helpful and made the moving process easy!

Kaethe was very helpful

Kaethe was Very Very Vvvverrry HELPFUL!! BY FAR THE BEST HELP I EVER HAD BY A PUBLIC STORAGE REPRESENTATIVE 😁😁😁 I wish I had more hands so that I can give her 4 Thumbs Up.. Great Work and Thanks again Kaethe!

Each time I go there to purchase anything they're always right who goes on and don't come back to the office until 4:30

Kaethe has been very helpful with a difficult time of juggling our move!

Kaethe was very helpful

Kathie did a fantastic job, giving all the information that I needed for an easy move.

Kaethe was very helpful today. Awesome job.

Kathie provuded excellent service, explained in detail and was excited about it. Thanks Kathie

Kaethe was wonderful! Made moving in a breeze. She was very informative, I will be referring more friends to this location!

Kaethe was very helpful

Kaethe was great very helpful

Kaethe was so helpful & efficient...!! Everything was easy and I was done in no time! Feel like my stuff is in good hands here ! Thanks, Kaethe :)

Kaethe was awesome and extra helpfull. Great service!

Kathie was very helpful with awesome customer service and I will recommend this location

Kaethe was very nice and helpful and offered me a great deal 😊

Kathie was awesome and extremely helpful and professional. I will definitely recommend. Thank you for friendly and great service.

Always great service and easy acces

Kaethe was awesome!! Very informative, nice, and thorough! Great experience.

Katherine was awesome

Kristi is very professional and she is a pleasure to deal with. She knows this business inside and out and We will be telling our friends about our wonderful experience here.

Good lady very helpful and kind . Thanks for the help

Kaethe was the most helpful with wonderful attitude she the best!!

Kaethe is very professional and was efficient with my time. She has a tremendous knowledge of Public Storage business and that helped me go through the sales process as a informed customer.

I came in today and Matt helped me secure my storage area. He was polite and thorough and personable. Thanks again Matt for your great service!

Kaethe was wonderfully helpful and always with a happy smile.

Kaethe, was very cordial and had a great personality.

Kaethe was super helpful and friendly. Got me set up quick so I could move my stuff in.

Kaethe was very personable and helpful.

Kathie was an awesome person to work with. Very helpful great employee.

Kaethe did an awesome job

Kaethe was very helpful and a good send. She is a valuable asset to any company

Kaethe was very nice and very informative. Very patient. Recommend her all the way

Awesome Kaethe. Excellent customer service

Kaethe was very informative and helpful.

Kaethe was very helpful and did a great job today with me

Kaethe was awesome! Thanks so much

Karthe was very polite, efficient and helpful. Thanks, Walter M Scott

Very clean facility the staff was very helpful in providing me with the right storage unit for my situation at hand I would recommend public storage to anyone in the Kennesaw area seems to be a great company

Great experience would recommend any time

Kaethe was very helpful!Excellent prices

mey manager Kaethe is always very helpful with good advice about how to store my stuff and the products she has for sale that will help and benifit me.She keeps the place clean and trys hard to keep tenants happy.my hats off to her for keeping the facility running smoothly.thanx Just rented my 3rd unit from Kaethe,as usual she was very helpful

Kaethe was very helpful with helping us figure out which unit would be best for us! She told us about what we would need to make sure that our furniture would stay in great condition regardless of how long it was in storage!

Kaethe was Extremely helpful!!

Darrion was amazing when it came to my issues with public storage. At first i was really confused on what to do, Darrion gave me a couple suggestions but also was very hands on when it came to helping me at first. I was really upset about my issue but Darrion helped resolve the problem. He came by as we were vacating numerous times to see if we needed anything and was extremely pleasant. He knows what he is doing and is a great asset to your company Go Darrion!

Kaethe was very informative and kind.

Kaethe was exceptionally great to work with and extremely helpful. Would definitely recommend this facility for future events and individuals to visit.

Mariah was grooovvy! Patient and knowledgeable. Thanks so much for all your help. The purple hair looks great on you!

Kaethe was AWESOME!! Very helpful!

Kaethe was very informative, help and pleasant. She made the experience simple and clear.

Nadia was a great help. Courteous, friendly, and funny. She understands the stress of moving and makes this part of it pain free. Prices were excellent compared to others in the area. The facility is clean, secure, and has cameras everywhere. Two thumbs up for her and this storage.

It’s nice to walk into a facility and feel the positive vibes stemming from Kaethe! She was extremely helpful and polite! Our furniture would be ruined if she didn’t inform us of the plastic wraps ! Thank you kaethe! Your awesome!!

Kaethe was very helpful and provided great service. Thank you for all your help!

Kaethe is so friendly and knowledgeable about the job and makes the experience so easy. Thanks!

very friendly staff, pro-rated my monthly fee when I was able to leave earlier than expected.

The only thing I could even say is they should make sure to tell the potential renter about the ability to purchase your own lock. I didnt know until I got there that I needed a lock and it was near closing. I dont know if that's a tactic to have you to buy a $3 lock from them for $19.99. I politely drove to Dollar General and purchased one. But the space was clean and move out was smooth.

Climate controlled...NOT so much! Furniture all moldy

Nice friendly service. Thanks!

Katie was very helpful in serving me. I would recommend this storage thumbs ☝

Awesome experience. Courteous staff!!

Law the was very kind, effient and helpful. A pleasure doing business w her. Thanks so much!

Very secure and freinddly staff

Kaethe is wonderful. Very helpful.

Kaethe was very pleasant and attentive. Thanks so much!

Kaethe was so helpful at such a stressful time. She made it super easy and quick to get everything done. I was also very impressed at how clean the property was. She made my horrible day a little better. Thanks Kaethe!

Kaethe was very ,very helpful she's the best thanks kaethe

Kaethe was amazing and very helpful. Highly recommend this storage place.!

Kaethe was super helpful and extremely knowledgeable about the unit and storage solutions

It's a storage

Kaethe is extremely helpful and genuinely courteous. Finding answers when difficulties arised, and handling my technology complexity with ease and ie: CashApp #Square cash is accepted here. God bless! Come on by😇👍💫🙌

Kaethe was awesome!! Great assistance. This is my second time using this storage facility and I really appreciate the professional customer service and attention given by Kaethe. This is one reason why I chose this storage for my needs again.

Kaethe was awesome! She helped me with all my storage needs

Kaetha was very helpful with my rental

Kaethe was very helpful and kind even stayed behind to assist me during lunch time

Wanda made the process really easy, answered all my questions thoroughly, showed me around and gave me amazing customer service with a positive attitude. Only thing I would say needs improving on is the golf cart 😅 Thanks Wanda

Kaethe was very helpful!

My company has been renting here for years,and Kaethe has always been very helpfull!

Kaethe was very professional and got us our space with no problems and no hassles and a fair price. Glad to recommend it.

Kaethe was great!

Kaethe was really awesome and dope always ask for her. She made things v e r y simple.

I have been here for several years now,and I have always been able to count on Kaethe to be there to take care of any of my storage needs.

Kaethe has always been very helpful!

Very friendly and polite

Kaethe was very kind and helpful

Wayyyy to expensive. We were late paying so they had a 20 dollar late fee which is reasonable, this was in August. I paid for September actually early. I moved to Michigan so coming down to get my stuff was hard to do with working. I made the time to get there October 1st and which they had a policy you had the first 6 days to get your stuff out with no charge. When we get there, I guess they changed there policy saying you had to pay for another month. No email about this policy change, We get our stuff out within two days. We get an email 10 days later saying we owe 211.00$ where the hell do they get this math? When I paid in September we had a balance of 0$ Staff was very friendly, but the company policy is very poor.

I was at this storage on Rutledge Rd. On 10/10/17 and was very pleased and impressed with the manager on duty she was beyond helpful and didn't mind showing me several sized units I will definitely use this facility in the future

Kaethe was very helpful and got us set up, no stress. Thanks

Joe has been very helpful today.

Mrs. Jo has been very helpful from start to finish, I would recommend to anyone.

Kaethe was very helpful!

Kaethe at Public Storage is quick and courteous. Recommend using

Kaethe was very helpful!

Kaethe was a wonderful help and a very genuine person! Would recommend!

Kaethe was very nice person awsome costumer service ! Answered all my questions , she was very helpful!!

Kaethe was FABULOUS and so very helpful - thanks!

Kaethe is awesome, stayed for me and was very helpful and knowledgeable. Thanks!!

Kaethe has always been very helpful!

Kaethe was awesome and very helpful

Kaethe was ABSOLUTELY FANTASTIC! She was very informative and upfront with all questions or concerns that I had. I would HIGHLY recommend using Public Storage off of Rutledge Road. Ask for Kaethe

Kathe is very knowledgeable and thorough in her explanation of the units and their use. She explained the way to get the best use of the unit and the check in and out procedures. Wendell Heflin

Kaethe was so helpful and great to work with

Friendly staff. Decent rates. Don't like uneven ground/ pavement to around the property. Wish dumpster was open more often-usually locked.

Reasonable prices, great contract terms and Raven was helpful when I first came to tour. Kaethe was awesome when I came in to sign contract. She was a wealth of information!!! I will update once I vacate.

Kaethe was a huge help today! I've never rented a storage unit and she definitely made me feel safe about my belongings being here! She has great customer service and was very kind about answering all my questions. Thank you!

Kaethe was very helpful and so nice. We will definitely rent this storage again.

Kaethe was a very polite lady who explained details to me perfectly. Thank you.

Kaethe was very helpful and kind and went out her way help

Kaethe was very helpful and nice

I have had my unit for 3 years now. I just want to thank the friendly staff at this location for their service. If I have had any questions, or problems - I always feel at ease calling into the office. I would recommend this location to anyone, and I will continue to do business here!

Kaethe was very helpful and kind and professional. She saved my mattresses by suggesting the storage boxes. I would recommend to everyone

Kaethe was very helpful and knowledgeable

Kaethe was extremely helpful and kind!! She went out of her way to make sure we got the best deal possible and she made the whole process fast and easy! We loved her enthusiasm and great spirit!

Selena was fantastic!!!

Kaethe was helpful and efficient. Great sense of humor! Thanks for making it painless!

Kaethe was super helpful and made everything fast and easy

Very smooth move-in process, and friendly, helpful service.

Let me start by saying Selma ROCKS! Very warm experience. This is the place to Go. Thank you!

Kaethe is so helpful and made move in a breeze

Kaethe was the best..made my move bettet...

Katherine was very helpful. 😀

Thanks so much for your help Kaethe 😊

Kaethe was very helpful. Got me in and going so quick was super friendly I will always use public storage and I'll make sure to tell everyone about it. Thank you kaethe

Salena did a great job

Clean and efficient. Would recommend. FYI: Insurance required starting at $11/mo.

Kaethe was fantastic and found me exactly what i needed!!!

Kaethe was awesome and so nice!

Selena was very helpful!!

Great customer service from kaethe quick and very on point thanks

Kaethe was very helpful and pleasant. Very professional and efficient. ... Thank you

Kate was helpful with getting me a unit for some clutter clearing and storage needs for my home

Serena was very helpful and fast with check in

Selena helped me out, I highly appreciate the great service..

Personable attention, clean facility and excellent customer service.

Great assistants and answer all our questions very delightful people would recommend any body to store they stuff .

Tearia was AMAZING! She was knowledgeable and helpful and fun too - so happy to do business here.

Selena made finding and renting a storage unit pleasant and easy. She is professional and courteous. I'm glad to know this location has an intelligent manager.

Katie was very helpful, very pleasant. Great customer service.

Kaethe was vedy helpfull and stayed late to move us in

Kaethe was very awesome

I was a running late getting to the place before they closed today, and the lady working told me she would stay and wait for me. Once I got there, she was very informative and helpful. I didn't feel for one moment that she was trying to rush through the process even though it was after closing time.

Kathi

Selena was knowledgeable and very helpful in my rental process.

I had such an easy move in thanks to Selena! She was very personal, helped me get the right packaging tools and boxes for my move since I had never done it before, and she was so helpful in showing me around the property to my unit and helping me to visually organize where my stuff would go. She is an amazing associate and I would recommend everyone go see Selena for all your helping needs!

On Tuesday I required assistance because of a disabling condition in order to get an item out of storage. Kaethe not only assisted me...she did so with enthusiasm, energy, and a smile. Needless to say I was duly impressed and greatful having driven from Chattanooga after running errands earlier on the day. I can only hope she is as appreciated by her Employer as she by the likes of myself and other customers like myself. Sincerely, JRL

Kaethe really helped us find James Little supplements in our storage shed. She helped us without complaining and was very concerned about James finding what he needed. She was very interactive with us and concerned that James do not hurt his back, because she knows he has a bad back. She is he best and so energetic. She is such a nice lady, very genuine.

Kaethe :)

Kaethe was very helpful.

5 star customer service very friendly and helpful.

Great service!

I just rented a climate controlled 10 x 12 unit. Kaethe who helped me was courteous and friendly. The facility was in good shape and well maintained.

Selena was great

I've never had a bad experience with this location! Kaethe will go out of her way to accommodate you. Made my transfer seamless and then followed up with just plain good customer service!

Mrs. Selena & Mrs. Kaetha are really a blessing and a great help when it comes to the Public Storage In Kennesaw Georgia on Rutledge Rd.

I had a great experience. Selena was the representative that helped me. She was courteous and very pleasing to work with. She walked me to my unit and offered to show me a smaller unit if I thought the one I had requested was too big. She is a positive influence on the Public Storage company.

Kaethe was very fast and efficient......

Had to find storage fast. Selena heped me. She was extra wonderful! i would recommend this place to anyone and tell them to have her help. Thank YOU Selena! you are extra wonderful!

Great experience with Theresa!! So helpful and put my mind at ease!

Selena help and was awesome

Great service

It was good.

Pristina gave great service

Miss Kaethe is awesome!

Awesome service pristina

Pristina was very helpful and friendly. .the place is very clean..

Very polite and friendly

Pristina great service very professional

I came in to inquire about a lease and talked to Yvonne. She was extremely helpful in explaining everything and showing me the property. I decided to go ahead an get a unit and she made the process seamless. I was moved in within a day. I would highly recommend this location and Yvonne. 100% customer service!

I came in to enquire about a space, I was very pleased with the service Mrs.Yvonne was very helpful in helping me and explaining everything to me thoroughly and she was very professional greeted me with the biggest smile, and was very friendly Loved my visit definitely would recommened it.

Kaethe is the best, very helpful and went above and beyond to make sure I had everything I needed. the location is convenient and clean. Great experience!!

Aether was very helpful and friendly about all my concerns.

Great experience overall. Location was convenient and very clean. Kaethe was so helpful and accommodating even if we got there after 6PM already. Great service guys!!!

Pristina is excellent

Kaethe g reat service

Keathe gave great service and has a terrific personality!

Decent

Pristina gave us excellent service !

PRISTINA was the best!!!

Pristina provided great service

She was very patient waiting for me for a few days till I showed up and was professional.

Kaethe was very efficient and helpful to me when I stopped in to rent a storage unit. I felt like I had spent time with a friend instead of a Public Storage representative.

Received great service from Kaethe & Diane, they were very helpful with assisting me with my units. Thank you for the great service.

I am a Regional Manager for a company that rents approximately 10 units at the Kennesaw facility. We have rented at this unit for over 12 years and I have dealt with more than 6 different managers. Since doing business here for this length of time, I have not had the type of service and cooperation from a public storage manager as I have had with the current manager, Cada (spelling). She has been very helpful from keeping me informed of upcoming units that I may need to rent to even deliveries we receive via UPS and freight companies. She is an asset to your company.